Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular products for achieving anytime-anywhere access to messaging, scheduling, web-based programs, and other vital business information. Progent offers Tulsa, Oklahoma businesses support from BlackBerry-premier experts who can assist companies to maintain existing BlackBerry environments or transition efficiently to a current smartphone platform.
As the sophistication of small company IT technology has expanded, and as the need for world-class security, reliability, and disaster recovery has become the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has become more difficult. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations frequently turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an internal BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient remote support model, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology productively into their information system.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft technology, configure streamlined management utilities so you can track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.
BlackBerry BES Server Consulting Help
The BlackBerry BES Server gives businesses a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs such a schedules, contact lists, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, users carrying BlackBerry smartphones have push-based access to Exchange messages and to instant messaging-capable software through Microsoft Office Live Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to design, install, and support BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
Progent's Online BlackBerry-certified Support is Quick and Economical
For companies in Tulsa, Oklahoma who want quick and affordable access to a certified RIM BlackBerry support expert, Progent offers effective online help from a veteran network support team who have provided network solutions to organizations in each state in the United States. (See Progent's customer testimonials.)
Remote support eliminates travel costs and enables specialists to resolve problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and offer expert support in fields including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server, and creating a protected, high-availability network infrastructure for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can also help you to troubleshoot a wide array of problems associated with synchronization, device detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and Desktop Redirector.
As a top innovator in providing nationwide remote help for small office IT networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support costs at a minimum and, by resolving issues promptly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs analysis, system architecture, installation planning and execution, performance optimization, design of a fault-tolerant environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management model and physical components meet your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, processors and mass storage, network architecture, and application configuration.
To maximize network protection, Progent's BlackBerry expert can help your company to choose and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical support for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.