Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once among the most popular products for achieving location-independent access to email, calendars, web-based programs, and other vital business information. Progent offers Tulsa, Oklahoma companies the expertise of BlackBerry-premier experts who can assist organizations to manage existing BlackBerry deployments or transition efficiently to a modern mobile solution.
As the sophistication of small company IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective integration and support of BlackBerry technology has become more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, combined with Progent's proven remote support capabilities, provides small businesses a budget-friendly solution for incorporating BlackBerry technology productively into their business information network.
Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize wireless software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.
Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Microsoft Exchange, Domino, or Groupwise users to send and receive messages that are encrypted in wireless transit to provide maximum data protection. BlackBerry Enterprise Server also simplifies a wide selection of vital management jobs that span from BlackBerry deployment and upgrades to wireless security and high availability.
Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry BES Server to do routine tasks such as:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Update BlackBerry smartphone software wirelessly
- Control client configurations with BES Server's extensive library of policies
Progent's BlackBerry-certified engineers can also assist your company to use BES Server to implement important tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:
- Configure and manage BES Server's high-availability architecture based on VMware
- Install BlackBerry devices remotely
- Establish custom administration roles
- Automatically track and report on the health of your BlackBerry system
Expert BlackBerry Consulting Support Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible online to provide prompt technical help to businesses in the Tulsa area or throughout the state of Oklahoma. Progent's seasoned online technical support team has helped IT organizations resolve computer issues and cut IT service expenses in each state in the country and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online help for a broad array of issues related to RIM BlackBerry products such as wireless synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major BlackBerry certifications earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified experts can also help your company to troubleshoot a wide range of problems concerning synchronization, device recognition, messaging consistency, web access, wireless connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online support for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by resolving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise system and help you to select and implement sensible security options.
Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
To get in touch with Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.