Fast Online Help for Tulsa Oklahoma UNIX or Linux NetworksFor small and midsize companies located in Tulsa Oklahoma, Progent offers help for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Microsoft technology. Progent has delivered remote troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's client testimonials). In addition, Progent offers the expertise of CCIE-qualified engineers for challenging infrastructure problems, plus the assistance of CISSP and CISM-certified security consultants to help with high-level security design and disaster recovery planning.

Progent's remote support engineers offer excellent value because they have the real-world experience and the advanced technology to resolve most network issues quickly. Efficient support reduces direct expenses because solutions take up a smaller number of billable consulting minutes. Online support also eliminates the expense of dispatching a consultant to your location. Your company benefits even more in incidental costs by reducing or avoiding system downtime and associated costs resulting from business disruption, upset clients, idle workers, and de-focused executives.

Progent's pricing policy for online help is structured to stretch your network support dollar. Progent charges by the minute for phone assistance, so you are invoiced only for the support that you actually get. Unlike many online service firms, Progent imposes no startup surcharge or minimum payments. Progent's one-minute granularity and clean model for billing do away with situations where speedy. minor repairs manage to turn into large invoices. Progent's skill at dealing with technical issues quickly translates into your business spending less money.

Progent's Online Technical Support Technologies
Over time, Progent has fine tuned a collection of optimized technologies and proven processes that permit the highest degree of efficiency for online technical support and troubleshooting for small company IT networks. Progent provides safe Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN access permits the consultants of Progent's remote service group to communicate with your company's computer system remotely without compromising corporate security.

Progent's advanced technical support database system keeps comprehensive documentation for all service that Progent's clients have been provided. Progent's team consultants have the benefit of the specifics of services provided to each client by any engineer. This history of trouble tickets and solutions is structured as a quickly accessible internal database that enables Progent's remote support professionals to share their experiences company-wide to make sure that the efficiency of Progent's support services grows over time. Progent's advanced certifications and working relationships with important vendors including Cisco and Microsoft make available additional vast technical databases and allow fast response from manufacturers' in-house engineering staff with the result that Progent's online consulting specialists can find the best solutions promptly.

Initiate Remote UNIX/Linux, Solaris, or macOS and OS X Technical Assistance from Progent
To access Progent's remote services in Tulsa Oklahoma or to find out additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, go to Immediate Emergency Support.

Remote Support Services Available from Progent
Progent's online network support professionals have credentials in an extensive set of disciplines. This wide range of IT skills enables Progent's engineers to tackle practically any crisis likely to take place in a small or midsize company network. Credentials held by Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent technical support consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

To help businesses with multi-platform environments, Progent also offers access to consultants with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.

Remote services provided by Progent to clients in Tulsa include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based consulting services address a wide array of information technology such as system infrastructure, messaging solutions, network and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server hardware consolidation and easy management, and transitioning from older applications to the latest Windows or Linux environments. Progent's team-oriented methodology for resolving network problems enables quick escalation, if necessary, to consultants with task-relevant expertise to handle complex scenarios. This expedites repair of critical problems, minimizes network downtime, and lowers service expense.

    Progent's UNIX/Linux consultants can offer emergency online assistance for diagnosing problems affecting UNIX, Linux, or Solaris systems based on leading versions of UNIX such as:

    Important Linux versions for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for Complex Infrastructure Problem Solving
    Cisco Infrastructure Engineers for Tulsa OklahomaThe Cisco CCIE certification is the highest accreditation for network professionals, and validates an individual's network technology knowledge at the master level. Cisco CCIEs know how to deal with even the most intractable problems associated with network planning, integration, administration, protection, and problem solving. Cisco CCIEs work closely with Cisco's in-house product support engineers in analyzing problems with IOS network management utilities and coming up with alternate approaches or locating software updates. Cisco qualified CCIEs offer excellent cost-effectiveness because their deep expertise enables them to find solutions for the most difficult problems rapidly. In common instances, less qualified service providers can wrestle for many hours or days with identical tasks that a CCIE can fix in a few minutes. Few support firms make CCIEs accessible to help small and mid-size companies. Progent offers quick phone contact with a Cisco CCIE so your company can receive immediate assistance for serious network infrastructure issues that are impacting worker productivity but are beyond the scope of your local network support resources. Progent's Cisco CCIE engineers can interface to your network via state-of-the-art on-line support tools to provide fast, safe, and economical analysis and remediation. Progent's CCIEs offer assistance with all of Cisco's popular selection of networking devices such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, protected high-speed and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as VPN products.

  • Authorized Windows Experts
    Windows Expertise for Tulsa OklahomaProgent's Microsoft-expert remote support engineers can provide computer repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can assist your company with a broad range of platform support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange 2019 Server integration, MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 management, SharePoint Server 2016 migration and hybrid integration consulting services, SharePoint Server 2019 design and configuration, Microsoft Teams consulting, Skype for Business Server migration consulting, Lync Server 2013 management and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide range of remote PC desktop support services including Microsoft Windows 7 migration, preparing for to 64-bit desktop software, configuring Microsoft Office 2010, and automating desktop configuration.

  • CISSP, ISSAP, and CISM Certified System Security Experts
    CISSP Certified Network Security Specialists for Tulsa OklahomaProgent's accredited CISM and CISSP security engineers offer a variety of system protection solutions to enhance the protection of your UNIX, Linux, Solaris, Mac or Microsoft Windows environment against attacks or assist you to clean up rapidly after a serious breach. Security solutions offered by Progent cover comprehensive security evaluation using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; rapid recuperation from virus and worm assaults; installing firewalls; designing safe techniques for remote and mobile communication; defending your messaging infrastructure against spam and directory harvest attacks; and initiating 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced online support to help companies of all sizes integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that seamlessly combine local resources along with public cloud services. To help you to integrate public clouds with networks, Progent offers a range of cloud integration support services such as Microsoft 365 integration with on-premises Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of background delivering advanced consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Additional Consulting Services Offered by Progent
Progent offers the skills of world-class remote consulting experts for special IT projects that small companies frequently request. Progent's charges for longer-term development or consulting tasks are set according to the qualifications of the consultants assigned. Progent's experience with these special fields of computer technology enables customers to execute critical initiatives within budget and on time. Progent's project-based remote engineering services include:
  • Help Desk Expertise
    Progent's Help Desk Call Center support programs for small and midsize companies with networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk support services are ideal for smaller companies who lack the money or time to support an in-house Call Center but who want quick response from an effective Call Center with proficient telephone assistance as well as the in-depth expertise to escalate the most challenging problems to high-level engineers.

    Progentís Help Desk sharing services make it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced support solution based on the top PSA tool for handling end-user service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting services can support you in establishing an effective new Help Desk or revamping your current organization, evaluating or enhancing Help Desk Call Center application software to address the particular needs of your business, or providing occasional phone support staff to work with your internal Help Desk resources to deal with demanding situations such as software migrations, major upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of experienced information technology professionals provides your computer users in Tulsa Oklahoma immediate contact with a large network service group with years of background delivering phone help and remote troubleshooting for computer environments powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Call Center perception as a solid driver of company performance, and Progent's intent is to solve rather than merely track network issues.

  • Business Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Experts Group offers phone-based and in-depth engineering expertise and training in key application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and education for familiar Microsoft applications such as CRM, Project, Microsoft Word, and Microsoft Excel. To learn more about Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Mac consultants can promote the creative components of Macintosh environments by delivering phone-based consulting services and education in graphics, sound, and motion video. Progent's support professionals offer assistance in a variety of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with special jobs like scanning or digitizing audio or video or integrating an audio/video production lab.

    Online Network Monitoring Services
    Progent can provide businesses in Tulsa Oklahoma online network and server monitoring services centered around MS System Center Operations Manager network monitoring and reporting, customized by Progent to accommodate your environment so that your network support is proactive and automated. By spotting possible problems before they grow into crashes, automated monitoring can ward off disruptive and expensive network failures. Progent can also use system monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows systems, or networks that incorporate a combination of operating systems.

How Your Tulsa Oklahoma Business Can Contact Progent's Online Service Experts
To contact Progent about emergency phone-based help with UNIX, Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Nationwide Remote Help, telephone 1-800-993-9400, or see Contact Progent.

Oklahoma State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oklahoma.

Onsite IT Consulting
Progent locations in Oklahoma State

City Address Phone Link
Oklahoma CIty 3030 NW Expressway, Suite 200
Oklahoma City, OK 73112
United States
(405) 835-6800 Oklahoma CIty Network Support Services
Tulsa 624 S. Denver, Suite 300
Tulsa, OK 74119
United States
(918) 856-5077 Tulsa Network Support Services

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    The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, designing or validating business continuity solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to configure effective test systems, the lab reduces capital costs and technical risk and helps keep critical network projects on schedule.

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    Progent's Cisco-certified network consultants can show you how to design an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet connectivity via a wide array of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE consultants to show you how to utilize the most current techniques for high availability Internet connections to build a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet availability.

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    Progentís Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide after-hours telephone help and remote secure computer access to troubleshoot and repair network problems quickly and affordably. The scope of IT experience represented by Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult network issues to appropriate experts as required. For urgent problems, the Technical Response Center tries to answer your call for support within one hour.

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    External Network Security Scan Engineer

    Progent offers two ultra-affordable service packages intended to enable small companies to get an independent network security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your network from beyond your firewall to determine possible weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from an authorized computer within your company firewall to determine vulnerabilities to inside assaults. The two security inventory services are configured and executed from a secured remote site.

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  • Excel 2013 Desktop Technology Professional
    Immediate Microsoft 365 Excel Migration Consulting Services

    Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of online services to help your organization to design, develop, test, deploy, manage, and troubleshoot applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to move your legacy Excel solutions to the newest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and fix compatibility issues between various releases of Office Excel. Progent offers on-demand help to organizations looking for a quick fix to a specific issue associated with Excel and Progent can also provide full project management services for migrating or developing line-of-business applications built on Excel. Progent's affordable webinar training for Excel can be custom tailored to address the needs of individuals or groups.

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  • Biggest Computer Consulting System Center 2016 and Hyper-V Integration
    24 Hour SCCM 2016 Onsite Technical Support

    Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Certified IT consulting professionals. With Progent's economically priced IT service packages, small and midsize organizations can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company information systems enterprise-class availability, security, and performance.

  • Colocation Facility Technical Support Services Outsourcing Data Center Colocation
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  • Consultant Services ProSight Outbound Email Filtering Specialists ProSight Spam Filtering Services

  • SharePoint 2016 PowerShell Help and Support
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    Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite expertise, software development, and debugging support for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

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    Cisco's wireless VoIP phones are hardened wireless handsets intended for workers who are on the move within campus, hospitality, health-care or other environments where IT management requires user endpoints that offer more control, security and ruggedness than is possible with the BYOD style of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams configure and optimize many key pieces of your wireless infrastructure including access points, routers and switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide online and on-premises support to help your organization create and administer a Cisco wireless VoIP phone solution by providing services that can range from debugging the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

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    Progent's Meraki wireless access point experts offer online and on-premises support services to help organizations of any size to design, install, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security, manageability and uptime for wired and wireless clients regardless of their location or computing device.

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    Progent's CISSP-certified network security experts can help organizations of all sizes with any aspect of IT security. Progent can implement cost-effective security solutions that protect a small office from modern threats or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate local, online, and mobile clients accessing network resources distributed across multiple physical datacenters and public and private clouds.

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    Microsoft WSUS allows network administrators to deploy and track the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT staff can fully and easily manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, setting up client's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your network environment.

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    Progent provides expertise for security evaluation software including LANguard from GFI for performing a variety of programmed system auditing scans to uncover potential security problems. Progent has extensive experience with security analysis tools and can help you to understand testing reports and respond effectively. Progent can show you how to design protection into your business operations, configure auditing tools, define and deploy a protected system environment, and recommend procedures to maximize the security of your network. Progent's security consultants are able to help you set up a firewall, implement secure remote connectivity to email and business applications, and install VPN. Progent's accredited security engineers can test the protection of web-based applications and can conduct comprehensive security tests of company-wide security to determine your company's compliance with recognized international security standards including HIPAA, NIST, and ISO 17799.

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    For small and midsize organizations, computer security and information assurance and regulatory compliance can be too complex to stay ahead of but too risky to overlook. The world's largest institutions have been breached, and the top cloud services have on occasion been knocked out. It looks as though there's no place to hide. Progent has made it affordable for small and midsize businesses to implement vital security projects effectively by offering the advantage of billable time to the closest minute without any minimum charge for online support. This means you have access to a world-class computer expert to deliver precisely the help you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any aspect of system security including security audits, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a complete security strategy.

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