For small businesses in Tulsa Oklahoma, Progent provides technical support for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX-family systems and Windows technology. Progent has delivered remote support to businesses in all 50 states in the United States. (Refer to Progent's client testimonials). Progent also can furnish the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the services of CISSP-accredited security engineers to handle high-level security design and disaster recovery preparedness.
Progent's remote support engineers represent exceptional leverage because they have the practical background and the sophisticated technology to resolve the majority of network problems rapidly. Efficient support reduces direct expenses because service calls take up fewer chargeable consulting minutes. Remote help also eliminates the expense of sending a consultant to your site. Your organization benefits even more in incidental costs by minimizing or eliminating network downtime and associated losses stemming from business discontinuity, upset customers and vendors, idle employees, and de-focused management.
Progent's billing policy for remote help is structured to get the most out of your network support dollar. Progent charges on a per-minute basis for telephone-based consulting, so you are charged exclusively for the services that you actually get. In contrast to typical online support companies, Progent requires no initialization surcharge or minimum job duration. Progent's per-minute granularity and clean model for pricing do away with situations where speedy. minor solutions somehow end up as big invoices. Progent's penchant for solving technical issues quickly results in your company spending less cash.
Progent's Online Technical Support Technologies
Over the years, Progent has developed an arsenal of customized tools and proven methodologies that permit the highest degree of effectiveness for online consulting and repair for small company computer networks. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN connectivity allows the experts of Progent's remote service group to access your company's computer system remotely without compromising network security.
Progent's highly evolved customer support database application maintains comprehensive documentation describing the support that Progent's clients have received. Progent's team service personnel have access to the details of support provided to each Progent client by every Progent engineer. This archive of issues and repairs is stored as a quickly accessible proprietary knowledge base that enables Progent's remote technical engineers to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support grows daily. Progent's high-level certifications and close relationships with key vendors including Cisco and Microsoft make available additional massive technical knowledge bases and permit fast access to manufacturers' in-house engineering staff with the result that Progent's online service specialists can determine the best resolutions quickly.
Get Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone services in Tulsa Oklahoma or to find out more about Progent's phone support options, call Progent at
Phone-based Support Services Provided by Progent
Progent's online consulting experts have credentials in a comprehensive set of products and technologies. This broad range of technical skills permits Progent's engineers to address almost any crisis likely to take place in a small or midsize company information system. Credentials awarded to Progent consultants in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Associate.
To provide assistance to clients with multi-platform environments, Progent also provides the skills of engineers with advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional engineers.
Phone-based services provided by Progent to customers in Tulsa include:
Progent's UNIX and Linux support engineers can offer urgent remote help for resolving anomalies within UNIX/Linux systems based on leading variants of UNIX including:
Progent in addition can deliver a wide array of online PC desktop services including Windows 11 migration help and planning and deploying Microsoft 365 cloud solutions for Windows desktops.
Progent's Help Desk sharing services allow your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on the leading professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Progent's Call Center consulting support can support you in creating an effective new Help Desk or improving your existing one, identifying or enhancing Call Center software to meet the unique demands of your business, or providing temporary phone support staff to supplement your internal Help Desk group to deal with high-demand scenarios such as software migrations, major upgrades, or installing new applications.
Progent's Help Desk team of veteran network professionals gives your computer users in Tulsa Oklahoma rapid communication with a large support resource with extensive experience providing telephone-based support and online diagnostics for computer environments that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Call Center the reputation as a major enabler of company success, and Progent's aim is to solve rather than merely track technical issues.
Progent's Mac consultants can promote the artistic components of Mac systems by providing phone-based help services and training in graphics, audio, and video. Progent's support professionals offer help in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with common procedures like capturing or digitizing audio or video or putting together an audio/video post production facility.
Online Network Monitoring Services
Progent offers businesses in Tulsa Oklahoma online network and server monitoring services powered by Microsoft System Center Operations Manager network monitoring and reporting, enhanced by Progent to fit your business so your network maintenance is proactive rather than reactive. By exposing emerging problems before they evolve into full-scale emergencies, system monitoring can avoid inconvenient and expensive service crises. Progent can also provide help with system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft networks, or systems based on a combination of operating systems.
Oklahoma State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Oklahoma.
City | Address | Phone | Link |
Oklahoma CIty | 3030 NW Expressway, Suite 200 Oklahoma City, OK 73112 United States |
(405) 835-6800 | Oklahoma CIty Network Support Services |
Tulsa | 624 S. Denver, Suite 300 Tulsa, OK 74119 United States |
(918) 856-5077 | Tulsa Network Support Services |