Additional Topics of Interest

Top Quality Dynamics NAV MRP Development Firms
Design and Installation Dynamics 365 NAV

Progent offers remote and onsite deployment, upgrade, application development, reporting for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).

Case Study MOM
Operations Manager Case Studies

Before Progent's MOM-based solution, system issues were approached reactively, once users complained about them. With the help of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent is now able to fix network issues before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small company networks enterprise-class reliability, safety and performance.

Windows Server 2012R2 Cloud Specialist
Remote Troubleshooting Microsoft Windows Server 2012R2

Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop an enterprise-wide security plan, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.

Professionals Ransomware Recovery Preparedness Audit
SentinelOne Ransomware Monitoring Consultants

Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner and safer AD implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with information security requirements, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and increased uptime.

IT Service Providers Configuration Manager
Contractor Desktop and Mobile Device Management

Progent's Microsoft-certified consultants can assist you to streamline desktop PC update and patch management by providing expertise with administration tools such as System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).

Nagios Support and Integration
MRTG Support

Nagios and MRTG are powerful, free monitoring tools that run under Linux and can be deployed to analyze UNIX networks, MS Windows systems, or mixed-platform networks in which Linux and MS Windows coexist. The Nagios monitor lets system managers to track network services including POP3, HTTP, SSH, and NNTP. MRTG allows you to track the traffic in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring engineers can assist you to utilize both these utilities to streamline and repair your computer network.

Small Business Online Support
Award Winning Small Business Configuration

If you have a company network with 10 to 50 desktop clients, Progent's network outsourcing services save your business from dependence on an individual freelance consultant while giving you cost-effective and reliable access to high-quality network expertise. By delivering network support help when you need it, offering specialized knowledge for key technologies, offering unique services such as automated network monitoring, and billing only for support you use, Progent offers you an economical way for optimizing the productivity and profitability of your small office network. Progent is the intelligent way for small businesses to create and maintain a robust and secure information network and to have quick access to the skilled help typically restricted to businesses who can support a sizeable in-house IT organization.

Firepower Services Troubleshooting
Firepower Management Center Support and Integration

Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.

Private Cloud Integration Consultant Services
Small Business Private Clouds Consultants

Progent's private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate large investments in the acquisition, upkeep, and operation of computer hardware and data center facilities while achieving world-class levels of network reliability and security.

Professionals Call Center Sharing
Shared Call Center Professionals

Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are designed specifically for small organizations who need fast availability of a Help Desk Call Center with professional phone support and full escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.

UNIX with Windows Support Services
UNIX with Windows Network Consulting

If your company is developing UNIX-based software in an environment that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of high-value know-how while avoiding the constant distraction of maintaining your business network. Through the use of automated network monitoring and by providing online and in-person support when your business needs it, Progent represents an affordable solution for managing an information network that features high availability, protection, and performance. Progent's developer support offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring, and Contact Center services.

Remote Employees Data Protection Professionals
At Home Workforce Data Protection Online Technical Support

Progent can help small and medium-size businesses to design, configure, test and troubleshoot backup/recovery technology needed to support telecommuters.

Support and Setup OS X
Apple OS X Tiger Online Support

Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For computer networks based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, safe, efficient and aligned with your company's business goals.

Windows 2019 Computer Consultant
24/7/365 Computer Consulting Microsoft Windows Server 2016

The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad knowledge in designing and building cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's consulting support can help you with designing, deploying, administering, and troubleshooting Windows Server solutions that increase the productivity of your computer network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.