NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between sites located up to 300km apart. Progent's team of veteran IT experts can help your business to design, deploy, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing help with procedures such as assigning shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your disaster recovery solution to show compliance with industry standards and regulatory requirements.
Progent's experts can provide Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help clients to upgrade to macOS from OS X or earlier editions of Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also help you with Apple iPhone support and iPad management, or moving to iCloud. For business environments built exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is available, secure, efficient and able to achieve your company's objectives.
Progent has been providing SharePoint support since the first product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific jobs related to your SharePoint 2013 deployment.
Progent has put together two low-cost service bundles intended to enable small businesses to get an impartial security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security expert runs an extensive examination of your IT infrastructure from outside your firewall to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from a secure computer inside your company firewall to assess vulnerabilities to internal threats. Both security inventory services are set up and run from a secured external location.
Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management strategy based on best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget.
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with multiple offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progent's certified consultants can provide offsite and onsite support services to assist your company to manage, maintain, and troubleshoot PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote connectivity, mobile device integration, Wi-Fi configuration, and remote network monitoring and alerts.
Progent can assist your business to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management platform or help you to modify your current SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering expertise with related Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Progent can provide quick access to the skills of seasoned wireless consultants who can assist you to assess the value of Ubiquiti UniFi Wi-Fi APs for your company and help you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, provision, and position UniFi Wi-Fi APs for optimal signal coverage and performance.
Progent's Microsoft-certified database application consultants offer businesses of any size remote DBA and programming services for leading database platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include installation and integration, database architecture and programming, management support, replication strategies, storage management, performance tuning, data migration, security and compliance, backup and recovery systems, troubleshooting, and training.
The Progent Test and Training Lab located at the QTS Colocation Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent clients without sufficient in-house resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.
Progentís IT outsourcing packages provide budget-friendly network support for small organizations. Whether it involves planning network architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT technical services can contain expenses and minimize risks, allowing IT service expenses to increase in a more moderate and manageable manner than is possible by building up a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and flyers show how Progent can help you create a protected and robust system architecture for your vital applications powered by Microsoft Windows including Office XP, Office 2003, and Office 2000.
Small to middle size businesses can now get all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified network support professionals. With Progent's economically priced IT support packages, mid-size businesses can choose a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small and midsize business networks world-class availability, protection and performance.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Windows Hyper-V and VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, implement, manage, and troubleshoot a multi-site backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can provide occasional guidance to resolve technical bottlenecks or provide end-to-end project management or co-management services to make sure you finish your SCDPM 2016 initiative on schedule and within your budget.
Office 365 is Microsoft's expanding family of client productivity applications and cloud services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are offered in an array of subscription plans intended for markets ranging from individuals and households to global enterprises. Progent can provide fast and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and manage hybrid networks that seamlessly combine local and cloud products and services.
If your company is producing UNIX or Linux applications in an environment that has MS Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your area of strategic expertise while avoiding the constant hassle of managing your business network. By using smart server monitoring and by providing online and on-site support as your business needs it, Progent offers an affordable alternative for supporting an IT system that features high availability, security, and efficiency. Progent's developer support services feature comprehensive it outsourcing, virtual infrastructure, online and on-premises support and troubleshooting, proactive network monitoring services, and Contact Center support.
Progent's certified failover clustering experts can help businesses to assess the benefits of adopting Windows Server 2012 failover clustering technology to build a powerful high-availability/disaster recovery strategy, assist you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and show you how to automate the management of clustered servers.
Progent is one of the most expert network support firms for creating e-mail systems based on Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 offered by Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, automated deployment and management, network design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and post-migration consulting support.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network telephony. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify management through integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications consultants can provide remote and on-premises support services to assist you to manage and repair your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also help you to plan and carry out an efficient Skype for Business migration.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows companies to realize all the advantages of bringing smart traffic control into their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your IT network highly available to handle real-time needs, scalable to support future growth, safe enough to guard restricted data, and capable of prioritizing and controlling all traffic to optimize system operations. Progent's CCIE certified engineers can show you how to select and integrate Cisco switches that make sense for your company. In addition, Progent's CISM and CISSP certified security consultants can help you create a strategic security plan and configure Cisco Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Progent's Juniper Networks-certified NetScreen consultants can help your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-vendor environments.
ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of vital assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to disrupt productivity.
Progent's Microsoft consultants offer affordable remote support and programming services to help you to plan, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web pages that can function as portals, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other data sources and with Microsoft's familiar desktop applications like Excel, Word, PowerPoint, and Visio. Progent can assist your business to migrate from previous releases of SharePoint or move a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent's remote connectivity and smartphone synchronization experts can assist your business to design and deploy secure access solutions for remote desktops, notebooks, and smartphones so they work tightly with your IT network, enabling your business to improve the productivity of your remote workers.
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network calling. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint and Office or Office 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by eliminating VoIP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support services to assist you to manage and repair your current Lync Server 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist you to design and carry out a smooth Skype for Business migration.
Progent offers economical online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert assistance for Access application programming, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide custom webinar classes for Office Access application development and database administration.
Lync Server 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications environment that permits the modern BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (with Microsoft Lync Online) or mixed model suitable for your present and future plans, implement Lync 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your management team and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Progentís non-stop inter-site connectivity and fault tolerant network infrastructure consultants can help small companies achieve fault tolerant Interoffice connectivity via redundant system architectures featuring automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or on-premises configuration and troubleshooting support to assist you to design, implement, update, optimize, manage and debug Cisco Small Business wireless access point deployments of any size or topology.
Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These enhancements affect key facets of IT including ease of administration, high availability (HA), compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.
Progent's Citrix-certified experts can assist you to design, deploy, administer, and troubleshoot a virtualized application delivery system built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can help your organization to administer and maintain an off-site datacenter that features high availability, advanced security, and fast disaster recovery.
Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by designing and executing a smart migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business software and eCommerce programs that integrate seamlessly with Dynamics GP/Great Plains.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds developing ISA Server-based security installations for IT networks with multiple sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent provides several basic types of Contact Center support including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients convenient access to a dependable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business productivity. Progent's target is to fix rather than simply report problems.
Progent's Cisco-certified wireless technology consulting experts can assist you to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Network monitoring ordinarily entails tracking a system's resource usage in order to identify throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux or UNIX and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's network integration consultants can show you how to use both these tools to optimize and repair your network. Progent's UNIX support professionals offer small companies and developers help with managing and servicing UNIX/Linux and Solaris networks that work with Microsoft-based products.
Progent's Microsoft-certified consultants can help your company to assess the value of Microsoft Lync Server for your environment and can assist you to plan and execute an installation of Microsoft Lync Server 2010 that centralizes the control of Instant Messaging and Presence and increases the output of your in-house employees, telecommuters, and mobile workforce. Progent can also help your company to carry out an efficient migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and provide webinar training and continuing support for Microsoft Lync Server and other Microsoft platforms.
E-Mail Guard is Progent's affordable antispam and anti-virus solution that offers small businesses world-class protection from spam, viruses, DHA attacks, and other forms of email-borne attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-based antispam and antivirus services that ward off email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and manage their email systems, irrespective of server platform, hardware technology, or data center location.
Forefront Threat Management Gateway 2010 builds on the proven security technologies of ISA Server and provides a centrally administered Internet gateway that delivers a one-server solution for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to plan and execute pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
MS Office Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade package offering advanced security, transparent compatibility with additional Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and improved operational efficiencies, increased individual productivity, and better intellectual property protection. Microsoft Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide online and onsite support and mediation help for your Office Communications Server deployment and can help your organization to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add business value to your IT system
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
Progent can help your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; setting up HLB for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
To provide economical network services for small businesses, Progent offers comprehensive IT outsourcing packages that offer small offices fast access to network expertise without requiring you to hire, train, and maintain an expensive in-house computer support team. Progentís IT outsourcing packages offer you an affordable way for building a protected and reliable environment for your important Microsoft Windows business productivity applications such as Microsoft Office XP and Office 2003.