ProSight Reporting is an expanding suite of in-depth reporting utilities designed to work with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
The QTS Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if your business is planning on moving your primary or offsite backup system to the Herakles data center, Progent offers a variety of cost-effective consulting services such as colocation migration, equipment installation and upgrades, network improvements, project management, virtual server configuration, offsite monitoring, automated network management, software programming, business continuity solutions, security assessment, and the use of the Progent Test Lab.
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and debug their networking appliances such as switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating devices that need critical software patches, or isolating performance problems.
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and users, and post-migration Call Center support services.
Progent's management team consists of seasoned veterans with decades of experience delivering computer consulting services, technical support, and strategic IT planning to businesses ranging from small offices to global enterprises. Great support requires great personnel, and Progent stands out by having assembled a management team that can provide customers with the best service value in the industry.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for critical workloads by providing centralized, cross-platform tracking of IT resources deployed throughout local datacenters and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite expertise to assist organizations of all sizes to plan, implement, optimize, update and repair SCOM 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also help you expand your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data.
Progent offers the expertise of certified consultants and experienced database application programmers, DBAs, project managers, network infrastructure architects, disaster recovery planning specialists, and data security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and define an efficient and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent can assist your business to maintain Microsoft System Center 2007 Configuration Manager to simplify operations, improve security and compliance, and boost worker output by ensuring that critical applications stay up to date, managing licensing, and reporting usage patterns to help you make informed buying choices. When you are ready to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and carry out a smooth move to SCCM 2012.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent's support services for software/firmware update management provide organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and documenting updates to your servers, endpoint devices scanners, infrastructure appliances such as routers and Wi-Fi access points, and IoT devices such as alarms and robotics.
Progent's data center support services are designed for companies with hardware housed at Internet Data Centers or data center colocation hosting sites and in need of timely on-site service at the colo site as well as remote support from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of IDC and data center and colo consulting services such as system architecture analysis, Windows and Linux server integration and support, tech support for server and telecommunications networking, design and installation of zero-downtime systems, architecting and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing solutions, and creating fault tolerant server and storage cluster systems.
System Center Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health reporting, allows safe self service, and offers a single point of control for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist you with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Progent's proven ransomware recovery experts can assist your business to rebuild an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Microsoft Windows systems with extensive resource sharing, or networks which carefully limit collaboration between Mac and Windows users.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and repairing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit applications which you intend to keep plus the new 64-bit editions of software you plan to install.
Progent's consultants offer experience in a variety of technologies related to mobile connectivity such as network infrastructure, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your organization work and money by using their wireless expertise to show you how to select and configure wireless connectivity solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that wireless PDAs work more reliably.
Progent's work environment will allow you to become a better professional by improving your technical knowledge and increasing the loyalty of your customers. Progent makes good on this promise by attracting the top consulting experts for you to work with, providing a state-of-the-art network and communications infrastructure, running proprietary application utilities to enable the maximum level of service, and by optimizing our operational models for attracting and retaining clients.
Small to middle size businesses can now get all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft certified network support professionals. With Progent's economically priced network service packages, mid-size businesses can select a simple co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small company information systems world-class reliability, security and performance.
Progent's Ekahau-certified Wi-Fi experts can help you to plan, install, optimize, manage and debug a Wi-Fi solution customized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
For smaller businesses, computer security and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to overlook. The world's biggest enterprises have been breached, and the top cloud services have on occasion been taken down. It seems as though there's nowhere to run. Progent makes it affordable for smaller companies to implement critical IT security tasks successfully by providing the advantage of billable time to the nearest minute with no minimum billing for remote help. This means you have access to a seasoned information expert to deliver precisely the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security strategy.
Progent offers two ultra-affordable service bundles intended to allow small businesses to receive an impartial security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, an engineer runs an extensive examination of your IT infrastructure from outside your company firewall to uncover potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a certified security professional executes a system scan from a secure computer inside your company firewall to evaluate vulnerabilities to inside attacks. Both security inventory services are set up and executed from a protected remote location.
Network monitoring ordinarily consists of observing a system's resource usage in order to identify throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform networks where Linux and Windows operate together. Progent's network integration consultants can show you how to use both these programs to tune and troubleshoot your network. Progent's UNIX consulting services provide small companies and programmers help with managing and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based technology.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your current Windows 2000 Servers and can streamline network administration, provide technical support and repair, and enhance security. Progent can also help you create, rationalize, and execute a plan to upgrade from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in setting up test installations to eliminate the obstacles involved with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.
Progent's Sun Solaris family support services provide small businesses and developers assistance with administering and supporting Sun Solaris systems that operate with Microsoft-based networks. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of expertise provides you with an easy one-stop source to help you build and maintain a secure and robust cross-platform network and communications environment that allows Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent imposes no initialization fee and asks no retainer for support services provided during regular business hours. Progent's one-minute granularity eliminates large bills for fast repairs so you will not be tempted to allow minor problems to stay unaddressed.
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Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Small Business Wireless Access Points.
Progent has created several network security service bundles designed to provide larger institutions an impartial and comprehensive security audit from a group of certified security engineers. All Progent's network security evaluation packages feature a suite of services including network scans from inside and from outside your company firewall, expert interpretation of scan results by accredited security engineers, production of a report documenting the findings, plus an interactive concise executive outbrief and a detailed interactive review for internal network administrators.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security strategy, automate network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous examination and extensive work with network security design. ISSAP consultants possess in-depth knowledge of access management mechanisms and techniques, phone system and network security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security specialists can assist your business with all aspects of architecture security.
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting engineers while retaining your own service brand as a transparent arm of your IT consulting team.
Progent can assist small and mid-size companies to deploy IP voice solutions to provide their remote workforce the benefit of transparent extensions of the company phone infrastructure.