Before Progent's MOM-based solution, system issues were approached reactively, once users complained about them. With the help of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent is now able to fix network issues before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to provide small company networks enterprise-class reliability, safety and performance.
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop an enterprise-wide security plan, streamline IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner and safer AD implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with information security requirements, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and increased uptime.
Progent's Microsoft-certified consultants can assist you to streamline desktop PC update and patch management by providing expertise with administration tools such as System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services (WSUS).
Nagios and MRTG are powerful, free monitoring tools that run under Linux and can be deployed to analyze UNIX networks, MS Windows systems, or mixed-platform networks in which Linux and MS Windows coexist. The Nagios monitor lets system managers to track network services including POP3, HTTP, SSH, and NNTP. MRTG allows you to track the traffic in and out of SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring engineers can assist you to utilize both these utilities to streamline and repair your computer network.
If you have a company network with 10 to 50 desktop clients, Progent's network outsourcing services save your business from dependence on an individual freelance consultant while giving you cost-effective and reliable access to high-quality network expertise. By delivering network support help when you need it, offering specialized knowledge for key technologies, offering unique services such as automated network monitoring, and billing only for support you use, Progent offers you an economical way for optimizing the productivity and profitability of your small office network. Progent is the intelligent way for small businesses to create and maintain a robust and secure information network and to have quick access to the skilled help typically restricted to businesses who can support a sizeable in-house IT organization.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage network environments that include branch offices, data centers, private clouds and public clouds.
Progent's private cloud hosting allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. Smaller organizations can use Progent's private cloud hosting service to eliminate large investments in the acquisition, upkeep, and operation of computer hardware and data center facilities while achieving world-class levels of network reliability and security.
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are designed specifically for small organizations who need fast availability of a Help Desk Call Center with professional phone support and full escalation options but who have to operate within a restricted information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
If your company is developing UNIX-based software in an environment that includes MS Windows-based servers, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of high-value know-how while avoiding the constant distraction of maintaining your business network. Through the use of automated network monitoring and by providing online and in-person support when your business needs it, Progent represents an affordable solution for managing an information network that features high availability, protection, and performance. Progent's developer support offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring, and Contact Center services.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone support and Apple iPad synchronization, or moving to iCloud. For computer networks based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is available, safe, efficient and aligned with your company's business goals.
The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad knowledge in designing and building cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's consulting support can help you with designing, deploying, administering, and troubleshooting Windows Server solutions that increase the productivity of your computer network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Progent can provide remote and on premises expertise to assist you with any phase of business intelligence reporting ranging from troubleshooting or modernizing applications to designing and deploying an advanced BI solution. Progent's BI experts can help your company to maintain your current BI system, help you to migrate reports from a discontinued reporting product to a current one, and provide custom online mentoring to meet your individual needs. Progent's business reporting consultants offer experience in the leading business intelligence reporting tools such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.
Progent can help your business in all phases of your migration to Exchange Server 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the health of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt your business.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control IT environments that span branch offices, data centers, and cloud resources.
Cisco has developed an extensive product line of routers including routers designed to deliver the security, bandwidth, and availability demanded by organizations ranging from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that includes machine learning technology and expert services to provide comprehensive endpoint detection and response.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution offering advanced security, transparent compatibility with other Microsoft software, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved operational efficiencies, enhanced worker productivity, and better IP security. MS Office Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises support and troubleshooting help for your Office Communications Server environment and can help you to assess the advantages of upgrading to Skype for Business. Progent can also help you to design and carry out a smooth migration that will add business value to your information network
Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging, presence, web conferencing with app sharing, and both IP and PSTN telephony across a broad range of desktop and mobile endpoints. Progent's certified Lync Server 2013 consultants and network architects can help you to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your IT staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
If your office network mixes Linux-based products technology with Windows, Progent can assist you to integrate your servers into a unified network that allows all your OS platforms to coexist for easy management, transparent dataflow, high reliability, enhanced throughput, and strong security. Progent's Linux and Windows integration support offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote network help and repair, on-site technical support, and Contact Center services.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and transmit messages, examine the Exchange global address list, import addresses, synchronize appointments, and invite people to meetings via your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.
Progent provides small organizations two low-cost security inventory packages that include, at a preset fee, remotely managed inventory scans of your network security profile which are analyzed by expert security specialists who interpret the data collected by the scan, deliver unbiased summaries of your current network security, and make suggestions for remediation. Progent offers two non-overlapping security inventory scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while delivering enterprise-quality evaluations of your IT network's exposure to attack.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools from SentinelOne to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack progression including filtering, detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks.
If you are a network consultant with system support experience, joining Progent and assisting our customers will expand your skills through interaction with Progent's staff of mutually supportive, world-class consulting experts. Progent's commitment to providing network consulting and technical help to small and midsize companies will offer you the opportunity to work in depth with business leaders and contribute significantly to the growth of dynamic organizations. Also, Progent's virtual office network offers state-of-the-art technology for off-site support and wireless access to help you to deliver speedy fixes when you take on mission-critical issues.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a consistent workflow for restoring applications and services quickly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager.
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, simplifies long-term support demands, and makes your Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange 2007 Server.
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to assist you to design, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Progent's certified Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security gaps.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain the full benefits of adding intelligence into their IT infrastructures. Cisco's switching product line allows you to deploy capabilities to make your network infrastructure sufficiently available to accommodate time-critical requirements, scalable to facilitate growth, safe enough to protect confidential data, and designed for differentiating and controlling traffic flows to optimize network performance. Progent's CCIE certified engineers can show you how to select and integrate Cisco switches appropriate for your business. Also, Progent's CISM and CISA certified security consultants can help you develop a strategic protection plan and configure Catalyst switches so they powerfully support your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
The server cluster technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, configuration, and management of clusters that provide greater levels of system dependability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, unified cluster administration, redesigned cluster architecture for increased uptime, better protection and quorum models, minimization of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help you assess the business benefits of Windows clustering, design and implement an installation, train your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and create and validate a business continuity procedure.