Apple macOS and OS X, Linux, Solaris Expertise
UNIX Integration and Support:
Support Services for UNIX, Linux, Solaris Product Developers
If you are developing UNIX, Linux, or Sun Solaris software on a network that includes Windows-based servers, desktops and applications, Progent offers IT outsourcing and support services that keep your network up and running while freeing you to focus on your area of high-value expertise. By using automated server monitoring and providing remote and on-site support as you need it, Progent offers developers an affordable way to maintain an IT network that features high availability, security and performance.
Progent's support services that can benefit developers include:
- Comprehensive Information Technology Outsourcing
Progent's IT outsourcing service offers UNIX, Linux, and Sun Solaris software developers contact with highly-skilled consulting professionals to support and administer your business network while avoiding the expense and hassle of keeping your own in-house administrative and support staff. Progent's IT outsourcing enables UNIX and Linux product developers to concentrate on core business initiatives while at the same time having the benefits of expert network support. Progent has released a Small Business Information Technology Outsourcing White Paper that summarizes ways that outsourcing can save money and improve operational efficiency. - Virtual Server Infrastructure
Progent can show you how to reduce the need for server hardware and maximize your company's investment in non-stop products by configuring a virtual infrastructure with technology including VMware Server. A virtual infrastructure allows UNIX, Linux, and Solaris product developers working in a mostly MS Windows environment to consolidate costly computing investments by partitioning physical servers into protected, logical segments that are simple to administer and can affordably and securely accommodate a mix of development platforms including UNIX, Linux, and Sun Solaris. Progent's network consultants can assist you to create robust physical and virtual network infrastructures that are ideal for developing and testing commercial-quality applications. - Remote and in-person Support and Repair
Progent's nationwide remote support and troubleshooting services are well suited for UNIX, Linux, and Solaris developers working in a predominantly Windows environment. Online network consulting provides maximum leverage for your information technology budget. Sophisticated online support technology and experienced technicians and engineers allow Progent to handle most network problems without wasting time and money by traveling to your site. Phone-based help can be upgraded to in-person technical support and repair when needed, but in most of cases your network problems can be dealt with by telephone or through a mix of phone help and online access. Progent's on-site support is offered in major cities across the U.S. - 24x7 Monitoring Services
Progent's round-the-clock network management services are centered on Microsoft Operations Manager, state-of-the-art technology that proactively watches critical servers to identify potential trouble spots before they cause downtime. System Center Operations Manager 2007 automatically scans event archives from strategic servers, then organizes and analyzes these system phenomena according to an extensive IT support database. When Microsoft System Center Operations Manager 2007 detects a problem, it executes appropriate remedial scripts or generates alarms to warn selected service personnel. System Center Operations Manager 2007 also generates trend summaries so you can determine the vitality of your information system. - Contact Center Support
Progent's Contact Center Outsourcing Services are designed for businesses who have to work within a modest information technology budget but who require immediate contact with a Call Center with expert phone assistance and complete escalation capability. Important features include call center remote service for PC help and network troubleshooting, safe remote connectivity to permit Progent's support experts to observe precisely what your customers see so they can fix problems rapidly, and intelligent prioritization and escalation.
If you are a UNIX, Linux, or Solaris product developer who requires full-service IT support for a predominantly MS Windows environment, phone Progent at
Progent's Microsoft, Cisco, and Applications Expertise
Progent's Microsoft and Cisco authorized consultants provide clients in the, Silicon Valley, and in cities nationwide a wide range of expertise concerning the fundamental IT needs shared by typical small and mid-size business networks. Progent's core services include system integration, MS Exchange consulting, IT security consulting and HelpDesk consulting and support. Progent's Application Experts Team offers in-depth expertise in specific application topics. By providing a single resource for information technology generalists and experts, Progent is able to tailor speedy, affordable and thorough network solutions that align with the exact requirements of your organization.
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Integration Support MSP360 Ultimate Backup
Remote Troubleshooting MSP360 Server Backup
Progent's data protection experts can assist your company to create, deploy and debug a backup plan based on MSP360 technology. MSP360 enables file/folder or image backup/restore for VMs and physical machines, works with all popular public clouds, and allows you to build a data protection solution with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by user miscues, computer errors, ill-intentioned users, and malware attacks like ransomware.
24x7 SharePoint Server 2010 Consulting Services
Immediate IT Consultant SharePoint Excel Services
Progent's Microsoft-certified engineers offer cost-effective online technical support and programming services to help your business to design, implement, administer, and maintain SharePoint 2010 installations that can involve web pages able to function as portals, extranets, document management applications, wikis, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's familiar desktop programs including Excel, Word, Outlook, and Project. Progent can help you to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Specialists Microsoft Exchange 2007
Exchange Server 2007 Computer Consultants
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Exchange 2007 Server that are in keeping with your business goals.
Software Design Firm
Development Companies Web
For custom program creation, Progent can provide programming experts to write business applications in areas such as eCommerce, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Online Technical Support Windows 7 Training
Windows 7 64-bit Upgrade Network Consulting Firms
Progent's Microsoft certified consultants can provide offsite and onsite support expertise to assist your company to manage, support, and troubleshoot PCs powered by Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, online connectivity, mobile device management, Wi-Fi configuration, and 24x7 network monitoring.
Cisco and Microsoft Certified Training Network
Network Education
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their scope, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Mid-size companies who utilize familiar freelance service providers or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their networks more reliable, protected, and efficient.
Engineer Google Cloud Compute Engine solutions
Microsoft and Cisco Certified Google Cloud Compute Engine solutions Professional
Progent can provide affordable online and on-premises support to assist organizations of any size to migrate all or part of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
ProSight Virtual Hosting Consultant
ProSight Virtual Hosting Professional
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization architectures that allow small businesses with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Exchange 2016 Computer Consultant
24-Hour Exchange 2016 Upgrade Technical Consultant
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Security Assessment Professional
Professional Cybersecurity Assessment
Progent offers special network security packages designed to provide larger institutions an independent and thorough network security evaluation from a group of premier security consultants. All Progent's network security assessment packages incorporate a collection of services like automated scans from inside and from beyond your corporate security perimeter, expert interpretation of captured data by accredited security consultants, creation of a report documenting the results, plus a live high-level executive outbrief and a detailed live review for internal network engineers.
Consultants Maze ransomware recovery
Consultant ransomware business recovery
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and protect your network, assist with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Lync Server 2013 conference bridges Specialist
Microsoft Lync Presence Specialist
Lync 2013, renamed Skype for Business, enables businesses of all sizes to create a manageable and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with application sharing, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync 2013 experts and network integrators can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your IT team and users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Small Business Network Consulting Firm Cisco Management
Cisco Router Small Office Computer Consultant
Progent's Cisco CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.
Virtual Service Desk Computer Consultant
Integration Support Call Desk Sharing
Progent's Network Call Center Outsourcing Support Services for desktop technical support are designed especially for small businesses who need immediate access to a Help Desk Call Center with professional phone support and effective escalation options but who must operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Selection and Integration.
Applications Support Navision
Microsoft ERP Developer
Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system applications to match your particular company requirements. Progent's Microsoft-certified support experts provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration support for secure, corporate-wide information sharing as well as interfacing with Customer Relationship Management programs.
24-7 At Home Workforce Cloud Integration Network Consultant
At Home Workforce Cloud Integration On-site Support
Progent can help small and mid-size organizations to provide their remote employees with efficient integration with public cloud services.
Cisco Certified Experts Virginia Small Business Outsourcing IT
Tennessee Information Technology Consulting Firm
Progent's Technical Response Center provides affordable national after-hours remote assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide extended hours phone support and online secure computer connection to troubleshoot and resolve network problems quickly and economically.
IoT device patch management Consultancy
24-Hour Android patch management Services
Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your servers, peripherals {like printers, network appliances such as switches and Wi-Fi APs, and IoT devices like alarms and robotics.
Cisco and Microsoft Certified Expert Network Security Consultant Services
Consulting Services Wireless Security
Progent provides consulting for security evaluation packages such as Microsoft Baseline Security Analyzer for running a variety of programmed network testing scans to identify possible security gaps. Progent has extensive experience with security analysis tools and can help you to make sense of audit reports and respond appropriately. Progent can show you how to build security into your business operations, install scanning tools, plan and deploy a secure system architecture, and suggest procedures to optimize the security of your network. Progent's security professionals are able to help you set up a firewall, design secure remote connectivity to email and data, and integrate VPN. Progent's qualified security engineers can test the security of web applications and can provide comprehensive security tests of company-wide security to determine your organization's compliance with important international security standards including HIPAA, NIST, and ISO 17799.
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