Apple macOS and OS X, Linux, Solaris Expertise
UNIX Consultants:
Consulting Expertise for UNIX Software Developers
If you are developing UNIX, Linux, or Sun Solaris software on a network that includes Windows-based servers, desktops and applications, Progent offers IT outsourcing and support services that keep your network up and running while freeing you to focus on your area of high-value expertise. By using automated server monitoring and providing remote and on-site support as you need it, Progent offers developers an affordable way to maintain an IT network that features high availability, security and performance.
Progent's support services that can benefit developers include:
- Full-Service Information Technology Outsourcing
Progent's IT outsourcing service gives UNIX and Linux product developers contact with highly-skilled consulting engineers to support and manage your IT network without the expense and distraction of maintaining a large in-house administrative and support team. Progent's network support outsourcing services enables UNIX and Linux product developers to concentrate on strategic business projects while still enjoying the benefits of world-class computer support. Progent has produced a Small Company IT Outsourcing White Paper that explains ways that outsourcing can save money and improve productivity. - Virtual Server Infrastructure
Progent can show you how to reduce the need for server hardware and leverage your company's investment in fault-tolerant products by designing a virtual server infrastructure with products including VMware. A virtual infrastructure permits UNIX, Linux, and Solaris software developers operating in a predominantly Windows environment to consolidate expensive computing investments by dividing servers into protected, isolated segments that are simple to administer and can affordably and safely accommodate a variety of developer platforms such as UNIX, Linux, and Solaris. Progent's network consultants can help you create reliable physical and virtual system architectures that are ideal for producing and testing new software products. - Remote and in-person service and Troubleshooting
Progent's nationwide online support and troubleshooting services are well suited for UNIX, Linux, and Solaris developers working in a mainly Microsoft Windows network. Online network consulting offers maximum leverage for your information technology budget. Advanced remote support tools and skilled technicians and engineers combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your site. Phone-based support can be escalated to in-person technical support and repair when necessary, but in the vast majority of cases your network problems can be remediated over the phone or through a combination of phone support and online network analysis. Progent's on-premises support is offered in major cities across the United States. - Network Monitoring Services
Progent's round-the-clock network support service packages are based on System Center Operations Manager, advanced software that proactively watches vital servers to identify potential problems before they result in downtime. Microsoft Operations Manager 2007 continually examines event archives from critical servers, then organizes and evaluates these network events based on a comprehensive support database. When MS Operations Manager 2007 detects a problem, it executes special remedial scripts or issues alerts to notify selected service technicians. System Center Operations Manager 2007 also generates trend summaries so you can track the vitality of your IT system. - Helpdesk Support
Progent's Help Desk Call Center Support Services are intended for organizations who have to work within a modest IT budget but who require fast access to a Help Desk Call Center with efficient telephone support and complete escalation support. Key components include call center remote service for PC support and network troubleshooting, secure remote connectivity to allow Progent's technical experts to see exactly what your clients see so they can resolve problems quickly, and expert prioritization and escalation.
If you are a UNIX, Linux, or Solaris product developer who requires comprehensive network assistance for a predominantly Microsoft Windows environment, contact Progent at
Progent's Microsoft, Cisco, and Applications Expertise
Progent's Microsoft and Cisco authorized consultants offer clients in San Francisco, Silicon Valley, and in cities nationwide a wide array of expertise covering the basic information technology requirements common to typical small business environments. Progent's core services include network support, Microsoft Exchange help, IT security consulting and Help Desk consulting and staffing. Progent's Application Experts Group offers deep knowledge of strategic application topics. By providing a one-stop source for information technology generalists and experts, Progent is able to tailor fast, affordable and thorough IT solutions that fit the exact requirements of your company.
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Network Consultants ProSight Ransomware Recovery
24x7 Computer Virus Forensics Network Consulting
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the complete threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Contract Programming Microsoft Dynamics
Emergency Dynamics GP Visual Studio Professional
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to track your business more effectively, turning raw information into valuable understanding of your business.
NetDocs Document Management System Specialist
Top Quality NetDocuments Engineers
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for law practices. Progent can provide remote access to NetDocuments experts who can assist legal departments and law firms to plan, deploy, manage, optimize, or debug a document management system (DMS) solution powered by NetDocuments.
Endpoint Management IT Solution Providers
Desktop and Mobile Device Management Consulting Firm
Progent's Microsoft-certified consultants can help you to automate desktop update and patch management by providing expertise with management tools such as Microsoft System Center Configuration Manager, Systems Management Server, and WSUS.
SCOM 2012 Fabric Monitoring Consulting
SCOM 2012 Cloud Monitoring IT Consulting
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and repairing System Center Operations Manager environments and can provide organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.
VMware NSX Design Specialists
VMware NSX Disaster Recovery Consulting
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to design, deploy, test and administer a DR solution powered by VMware SRM and VMware NSX.
Integration VPN
Setup and Support Cisco VPN
Cisco's security and offsite connectivity solutions for small to mid-size businesses offer a full range of easy-to-administer protection products to let you safeguard your entire information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business objectives.
Professionals Desktop Monitoring and Reporting
Automated Desktop Monitoring IT Services
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by checking the health of vital assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they can impact your business.
Wireless Network Online Support Services
IT Consultants Cisco Aironet
Progent’s wireless professionals can help small companies design, choose, pilot, install and maintain secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of security that matches or exceeds wireline connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can help you identify and deploy the wireless link solutions that align best your business requirements.
Firepower Management Center Computer Consultants
Cisco Firepower Configuration Engineer
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management and automation of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally control IT environments that include local offices, data centers, and cloud resources.
After Hours Mac Phone-based Engineers
macOS Online Consultant
Progent offers national remote phone support and consulting services for companies that run Apple Mac environments or whose information systems include a combination of macOS and Mac OS X with Microsoft Windows technology. Progent's experts offer Apple macOS and OS X users a variety of services such as desktop assistance, migration to the latest version of OS X from legacy editions of macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent can also assist you with iPhone and iPad support, or moving to Apple's iCloud services. Online technical support offers optimum leverage for your IT dollar by extending user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to handle most network problems without wasting time and money by traveling to your location. In most of cases your network issues can be remediated by telephone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP certified security professionals to assist you with the most challenging network problems.
IIS Design Firms
Custom Software Contract Programming
For custom application creation, Progent can provide software design experts to write line-of-business software in areas such as eCommerce, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
NetDocs Specialist
NetDocuments Training Consultant Services
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent can provide remote guidance from NetDocuments experts who can assist legal departments and law firms to plan, deploy, administer, optimize, or debug a document management system (DMS) environment powered by NetDocs.
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