If you are developing UNIX, Linux, or Sun Solaris software on a network that includes Windows-based servers, desktops and applications, Progent offers IT outsourcing and support services that keep your network up and running while freeing you to focus on your area of high-value expertise. By using automated server monitoring and providing remote and on-site support as you need it, Progent offers developers an affordable way to maintain an IT network that features high availability, security and performance.

Progent's support services that can benefit developers include:

  • Full-Service Network Support Outsourcing
    Progent's IT outsourcing gives UNIX, Linux, and Sun Solaris developers contact with highly-skilled IT professionals to maintain and manage your business network while avoiding the expense and distraction of keeping your own in-house administrative and support staff. Progent's network support outsourcing services enables UNIX, Linux, and Solaris product developers to concentrate on core business initiatives while at the same time enjoying the benefits of high-quality computer services. Progent has produced a Small Company Network Support Outsourcing White Paper that explains ways that outsourcing can save money and improve productivity.

  • Virtual Infrastructure
    Progent can help you to minimize physical servers and leverage your company's investment in non-stop technology by designing a virtual server infrastructure with technology including VMware. A virtual infrastructure allows UNIX and Linux product developers operating in a predominantly MS Windows environment to maximize the efficiency of costly network investments by dividing physical servers into secure, isolated segments that are simple to administer and can affordably and securely accommodate a mix of developer platforms such as UNIX, Linux, and Sun Solaris. Progent's network consulting professionals can show you how to create robust physical and virtual network architectures that are ideal for producing and validating commercial-quality software products.

  • Remote and in-person service and Repair
    Progent's nationwide urgent help and repair services are well suited for UNIX, Linux, and Sun Solaris product developers working in a mostly MS Windows environment. Online network consulting provides maximum return for your IT budget. Sophisticated remote access technology and skilled service specialists and consultants combine to enable Progent to resolve the majority of network issues without squandering time and money by going to your location. Phone-based help can be upgraded to onsite consulting service and troubleshooting when needed, but in most of situations your network issues can be dealt with by telephone or through a combination of telephone support and remote network analysis. Progent's on-site service is available in key cities throughout the U.S.

  • Network Monitoring Services
    Progent's round-the-clock network management service packages are based on MS Operations Manager 2007, state-of-the-art technology that proactively tracks vital servers to identify potential problems before they cause system failure. System Center Operations Manager automatically examines event archives from strategic servers, then filters and evaluates these network events based on a comprehensive IT support database. When Microsoft System Center Operations Manager uncovers an anomaly, it executes special corrective routines or issues alarms to notify selected service personnel. System Center Operations Manager 2007 also produces historical reports so you are able to track the health of your information system.

  • Helpdesk Services
    Progent's Help Desk Call Center Outsourcing Services are designed for companies who must operate within a modest IT budget yet who require fast contact with a Help Desk Call Center with expert phone support and complete escalation capability. Important features include help desk remote assistance for PC help and network repair, safe online connectivity to allow Progent's support specialists to see precisely what your clients experience so they can resolve issues rapidly, and expert prioritization and escalation.

If you are a UNIX and Linux software developer who requires comprehensive network support for a mostly Microsoft Windows system, call Progent at 800-993-9400 or visit Contact Progent.

Progent's Microsoft, Cisco, and Applications Expertise
Progent's Microsoft and Cisco certified consultants provide customers in the, , and in cities nationwide a broad array of knowledge covering the basic information technology requirements shared by most small business environments. Progent's primary consulting areas include network support, Microsoft Exchange consulting, network security support and HelpDesk outsourcing and staffing. Progent's Experts Team offers deep expertise in strategic application topics. By offering a one-stop resource for information technology generalists and experts, Progent is able to tailor fast, cost-effective and thorough IT solutions that fit the unique needs of your company.



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