Progent can help your IT team to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid architectures that combine on-premises resources as well as one or more public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's Cisco certified network infrastructure consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent's SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your corporate practices.
Progent's Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently connecting people, teams and information. Microsoft SharePoint offers a central location for your workers or customers to access, organize, distribute and manipulate relevant information, documents, and software and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data they've developed in a manner that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help you to maintain your current SharePoint solution or upgrade to the latest release of SharePoint.
Progent provides Microsoft Windows Cluster Server consulting to help your company utilize non-stop server clusters that can provide 24x7 operation. Windows cluster servers for high-availability systems include Windows Cluster Server, SQL Cluster, and Exchange Cluster Server. By helping you design fault-tolerant clustered server environments powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows engineers ensure that your fault-tolerant server clusters are configured to maximize the business advantage of your IT network.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to help organizations of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Progent can assist your business to design and implement a smooth transition from a Solaris-powered information system to a network powered by Microsoft Windows and suited for supporting Microsoft's familiar office productivity products, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you guard your data and minimize productivity discontinuity by developing an effective migration strategy that protects your existing investments in Solaris application and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing infrastructure, transition strategy and testing, Microsoft Exchange migration services, data and application transition, and server and mass storage migration and consolidation.
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and simplified restore functions for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for critical workloads like SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, deploy, administer, and repair an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can provide as-needed guidance to resolve technical bottlenecks or deliver end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on schedule and on budget.
Progent provides three basic kinds of Contact Center services including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts offers your clients convenient access to a dependable technical resource with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on giving the support Help Desk a positive reputation as a solid contributor to business productivity. Progent's target is to fix rather than simply report problems.
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.
If you are producing UNIX-based software on a network that has MS Windows-based processors, PCs, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the constant hassle of maintaining your company information system. By using smart network monitoring and by delivering remote and on-site assistance as your company needs it, Progent represents an affordable alternative for maintaining an IT system that features excellent availability, security, and efficiency. Progent's developer support services feature comprehensive it outsourcing, virtual server infrastructure, online and on-site service and repair, proactive network monitoring services, and Contact Center support.
Progent's IT outsourcing packages provide economical network consulting for mid-size organizations. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT technical services can smooth out costs and eliminate risks, permitting network support expenses to grow in a more moderate and manageable fashion than is possible by amassing a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available network architecture for your vital Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business needs.
Cisco's network security and offsite connection products for small companies represent a complete range of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align best with your company objectives.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and extensive experience with information security design. ISSAP consultants possess comprehensive knowledge of access control systems and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your business with all phases of architecture security.
Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, reconfigure and debug their networking appliances like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance problems.
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, train your IT support team, develop a corporate-wide security plan, streamline network administration, assist with application development, and build and validate a DR/BC plan.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern cybersecurity capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span branch offices, data centers, and cloud resources.
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop solution that maximizes the strategic value of your information network; configure XenDesktop technology with your physical and virtual servers, end-user devices, and printers; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also train your network managers to follow industry leading practices to maintain your XenDesktop solution efficiently.
Progent's wireless site survey and predictive modeling help you to plan, implement and debug a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that has the coverage, speed, capacity, Quality of Service, security, and roaming ability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for planning a wireless network and onsite survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi network.
Even if your business has a small network support group and a modest IT budget, your information network can still feature the same high availability and responsiveness that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective support packages such as a help desk service to keep your vital network applications and servers operating.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.
Progent's expert support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are in keeping with your business needs.
Progent can show you how to plan and execute a smooth migration to Microsoft Dynamics GP so that you retain your information, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce productivity interruption by designing and executing a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom line-of-business software and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent has few competitors. Medium-size companies who work with trusted independent consultants or who employ in-house support personnel benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, protected, and productive.
Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a revamped structure. These enhancements affect vital facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of migrating to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online support and management services for Microsoft Exchange Server 2013.
For custom application development, Progent can supply software design experts to produce business applications in areas such as eCommerce, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's SonicWall firewall experts can help you configure, manage, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and build security into your business operations.
Progent's Cisco-Certified technology experts provide professional PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat security, and safe access services. Ranging from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, speed and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent's Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent delivers the services of Microsoft and Cisco-Premier IT consulting professionals to offer customers affordable alternatives to help companies maximize the value of Microsoft and Cisco technology. For networks that range from small offices to large enterprises, Progent's network engineers can help you improve your network's e-mail infrastructure, protection, availability, throughput, and IT management.
Configuration Manager automates application and device deployment and updating, simplifies compliance settings management, inventories network resources, guards against corporate data leakage, provides network health reporting, allows safe end-user self service, and delivers a single point of control for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can assist your organization with any aspect of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
The Contact Center service model adopted by Progent's Technical Response Center offers small businesses an affordable option to reliance on independent consultants by offering extensive expertise shared by numerous support groups, optional 24x7 availability of emergency help, escalation capability to top-level experts for solving the most difficult issues, support consistency and reliability, quick follow-up enforced by veteran support managers, a choice of convenient mechanisms for initiating service jobs, and a high level of progress transparency enabled by ticket tracking and available via a web portal.
Nexus switches are designed to deliver the throughput, scale, availability, virtualization support, capacity, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and on-premises consulting expertise to help you to design an optimal switch architecture, build pilot systems to confirm your network design, deploy Nexus switches, create and enforce effective policies, run security vulnerability evaluations, configure proactive monitoring and alert systems, consolidate network resources by means of virtualization, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and set up the powerful fault-tolerant features incorporated into Nexus switches. Progent can also assist you to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.
Microsoft Office Communications Server provides Instant Messaging and presence in a scalable, world-class package featuring advanced protection, seamless integration with additional Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and improved business efficiencies, enhanced individual productivity, and better intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support and troubleshooting help for your Office Communications Server 2007 environment and can assist your organization to assess the advantages of upgrading to Skype for Business. Progent can also help you to design and execute an efficient migration that will add business value to your IT system
Progent can assist small and mid-size organizations to set up IP voice technology to give their remote workforce the benefit of transparent extensions of the company phone system.
Progent's Microsoft-certified ISA Server consultants have broad experience creating Microsoft-based security solutions for IT networks with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security requirements without restricting your network.
Microsoft WSUS enables network managers to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support staff can completely and easily manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft SUS such as designing the Microsoft Windows Server Update Services deployment, setting up client's workstations, establishing the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad management, or migrating to Apple's iCloud services. For business environments built exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and maintaining a network environment that is reliable, safe, efficient and aligned with your organization's business goals.