Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, create pilot systems and migration plans, install Windows Server 2008 with your IT infrastructure and workload, train your IT personnel how to use enhanced administration utilities, and deliver ongoing consulting and troubleshooting via low-cost options including Helpdesk support and remote technical support.
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant improvements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and container support.
Progent can provide affordable online access to a certified Oracle database administration consultant or an Oracle software developer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also help design, create, update, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides support for Data Guard replication tools and Oracle Database Resource Manage.
Progent's consultants can assist your company to assess the value of Lync Server for your environment and can help you to plan and execute a deployment of Lync Server that centralizes the control of IM and Presence and increases the productivity of your in-house staff, at-home workers, and smartphone users. Progent can also assist you to carry out a smooth upgrade to Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the team-computing functions of MS Office programs, and offer webinar training and ongoing technical support for Microsoft Lync Server 2010 and other Microsoft products.
For companies with a mix of Apple Mac and Windows computers, there are two popular solutions for using Microsoft Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect an Apple Mac to a networked Microsoft Windows-powered computer to run Microsoft Windows software and share system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac computer so that you can use Microsoft Windows applications directly. Progent's macOS and Mac OS X technology consultants can help you to manage these solutions for using Microsoft Windows software on your Macs and can also help you to evaluate and configure third-party products for Windows platform simulation.
Progent can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and boost productivity by making sure that critical applications are always current, managing licensing, and monitoring resource usage profiles to help you make smart purchasing decisions. When your organization is ready to update your SCCM 2007 configuration management solution, Progent can help you to plan and implement a smooth move to SCCM 2012.
Progent can provide affordable remote access to an Oracle MySQL DBA or software programmer and can help organizations of any size to configure and support MySQL in a robust IT environment that provides high levels of speed, expandability, and security. Progent also has experience assisting companies migrate databases from Oracle to MySQL.
Dynamics GP/Great Plains 2010 software is a full-featured business management solution that unifies data and processes throughout your company, interfaces seamlessly with other solutions, and brings together workers, customers and suppliers unrestricted by time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and manage a reliable, secure computer and network infrastructure to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that combine on-premises resources along with cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing advanced consulting support online, and Progent can help you complete your cloud integration projects on schedule and affordably.
If your business has a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can help your whole enterprise in a broad range of security topics such as security management procedures, security design and models, connection control products and techniques, software development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core competencies and international standards of knowledge that network security professionals are expected to master. These accreditations give executive management the confidence that those who have achieved their CISA or CISSP certification have demonstrated the background and theory to deliver effective security management and consulting help.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a significant discount from Progent's normal desktop service rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve challenging issues.
Progent's SonicWall firewall experts can show you how to deploy, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete security solution and design security into your corporate operations.
Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the benefits of Exchange 2010 for your business and can help you to plan and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide fast return on investment by increasing your productivity, lowering the cost of equipment and support, simplifying management, and integrating your vital communications technologies.
Cisco Cisco Unified Communications Manager (Unified CM), originally named CallManager, acts as the foundation of Cisco's collaboration platform. Unified CM and Unified CM Express offer a borderless IP-PBX by integrating closely with apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and onsite expertise to help organizations of all sizes to create and administer CUCM environments by providing Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent can help with any aspect of CUCM setup and debugging in areas such as integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.
For businesses with a mix of Apple Mac and Windows computers, there exist two basic solutions for using Windows-dependent applications on a Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a remote Windows-powered computer to run Windows software and access system resources. Virtual PC for Apple Mac simulates Windows on a Mac computer so that you are able to run Windows applications directly. Progent's macOS and Mac OS X technology consultants can assist your business to maintain these products for using Microsoft Windows software on your Macs and can also assist your organization to assess and configure other solutions for Windows PC simulation.
Progent's Cisco-certified wireless networking experts can help organizations of all sizes to plan, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the throughput, range, density, expandability, security compliance and ease of management needed for seamless access between wireless and wired network infrastructure. Progent offers affordable online and onsite consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can help you design and manage deployments of indoor and outdoor Aironet APs.
Progent is among the most qualified network consulting firms for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a wide selection of economical remote consulting services to help you to manage your current Microsoft Word solution or assist you to migrate to a current release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Office Word, integrating Office Word with other Office applications such as Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security consulting, smart phone integration, and online training sessions customized for individuals or groups.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, track, enhance and debug their networking appliances like routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that need important updates, or isolating performance bottlenecks.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably following leading practices.
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard handles the protection and administration of company email by offering continually updated spam and virus filtering, policy administration, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outbound email filtering to help you fix your e-mail environment and define and regulate company email policy.
Progent's management team includes seasoned veterans with decades of experience providing computer consulting services, technical support, and strategic information system planning to businesses ranging in size from startups to Fortune 500 companies. Great service requires great people, and Progent has assembled a management staff that can provide businesses with the top service value in the industry.
Progent can provide remote and onsite consulting to assist you with any phase of business intelligence reporting ranging from troubleshooting or modernizing reports to designing and deploying an advanced BI solution. Progent's BI consultants can assist your company to support your current reporting environment, assist you to upgrade databases and applications from an outdated reporting platform to a current solution, and deliver as-needed remote training tailored to your specific needs. Progentís business reporting consultants can provide expertise in the leading business analytics reporting tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Progent can assist businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower equipment expense. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
If your company does not require immediate online support but you think you will require assistance with your network soon, you can conserve time and money and ensure that the right expertise will be ready when you need it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
For smaller organizations, computer security and regulatory compliance is excessively complex to stay ahead of but too risky to ignore. The largest biggest enterprises have been hacked, and the top cloud services have on occasion been taken down. It looks as though there's nowhere to hide. Progent has made it economical for small and midsize companies to carry out critical security projects successfully by offering the advantage of billable time to the closest minute with no minimum charge for remote support. This means you can have the help of a seasoned computer expert to provide just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including security audits, malware screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security plan.
Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and flexibility that improve output of local, remote, and mobile users. Progent's Microsoft-certified experts can provide cost-effective online consulting, troubleshooting, and education services to help you to design, execute, and manage Windows Server 2008 R2 to add significant business value to your information system.
Cisco's network security and remote access technology for small companies represent a comprehensive range of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who are able to assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align best with your business goals.
Microsoft supports transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This permits you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and on budget.
Before Progentís Microsoft Operations Manager solution, network issues were handled reactively, after users complained about them. With the benefit of proactive, automated alerts and trend reports created by MOM, Progent can now ward off system issues before they grow to be critical enough to disrupt network availability. Because of MOM, Progent can deal with looming problems before clients suspect that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class availability, safety and productivity.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery strategy in case of an IT system disaster. Progent can show you how to develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, non-stop network solution that takes into account availability issues covering a wide array of network technologies and procedures.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and offer unified control of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.
Progentís IT outsourcing packages offer budget-friendly network support for mid-size companies. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or building a web-based eCommerce application, outsourcing your IT technical services can smooth out expenses and minimize risks, permitting network service expenses to increase in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust system architecture for your vital Windows-based applications including Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
System Center 2016 delivers important enhancements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new deployment of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from a previous version of System Center, or debug your System Center solution.
Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller technology.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and on budget.
Progentís Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid creation of advanced business applications that can give your company a competitive advantage. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent offers consulting for security evaluation products including Microsoft Baseline Security Analyzer for performing a set of programmed system auditing scans to uncover possible security problems. Progent has extensive knowledge of network auditing tools and can show you how to make sense of testing reports and react appropriately. Progent can help you build protection into your business processes, install scanning applications, plan and deploy a secure system environment, and suggest procedures to maximize the security of your IT system. Progent's security professionals are available to help you set up a firewall, implement secure remote connectivity to email and business applications, and integrate virtual private network. Progent's qualified security experts can also test the protection of web applications and can provide extensive security assessments of enterprise-wide security to determine your organization's compliance with key industry security standards such as FISMA, PCI, and ISO.
Progent's Cisco-Certified network management consultants can help you to run Cisco's network management tools alongside a selection of specialized third-party applications to create a complete network management strategy to keep your network operating smoothly, conserve expensive resources, guard your data, recover rapidly from device breakdown or malicious assaults, and allow you to expand or reassign network resources sensibly and economically as your company grows.
Progent can assist you to plan a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Configuration Manager 2016 automates application and device provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, protects against company data leakage, provides health monitoring, enables secure self service, and delivers a common control mechanism for administering multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can assist you with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid architectures that combine physical IT assets along with public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background providing advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Mid-sized businesses can enjoy all the advantages of Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Premier Certified IT consulting experts. With Progent's affordably priced IT support programs, medium-size organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with mission-critical applications who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide medium-size company networks world-class reliability, protection and productivity.
Windows Hyper-V 2016 incorporates core technologies initially developed for and refined on Azure, one of the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade plan, educate your IT administration and support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 investment delivers the highest possible business value.
Progent can provide one-on-one training customized for individuals who want to expand their knowledge of the macOS and OS X platform, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac application software.
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Progent offers nationwide remote technical support and consulting services for businesses who operate Sun Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft Windows technology. Online IT help provides optimum return for your information technology budget by preserving user productivity and limiting the hours charged for computer analysis and repair. Advanced online support technology and skilled service specialists and engineers allow Progent to handle the majority of network problems without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of phone support and remote access. Progent can make available Cisco CCIE network experts and CISA and CISM certified security professionals to assist with the most challenging system problems.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis technology to defend endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to address the complete malware attack lifecycle including protection, identification, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Citrix has developed a comprehensive line of platforms that provide enterprise-class manageability, expandability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to assess the strategic benefits of Citrix technology and can help you plan, validate, deploy, troubleshoot, and support Citrix virtualization platforms.
If your business computer system combines Linux platforms with Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your operating systems to coexist for simple administration, transparent information exchange, high reliability, superior performance, and strong security. Progent's UNIX/Linux and Microsoft Windows integration assistance services include network architecture integration and service, support for Windows services for UNIX, remote network monitoring and management, online network support and repair, in-person technical support, and Help Desk Call Center support.
Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings management, keeps track of network resources, guards against company data leakage, provides health reporting, enables secure self service, and delivers a common control mechanism for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist your organization with any aspect of designing, implementing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progentís experienced Cisco IT security consultants provide high-level PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing possible OS-specific security holes.
Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet resources while enabling increased efficiency by making these applications accessible to legitimate remote users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and data throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-premier ISA Server 2006 experts can help you design, deploy, configure, and support ISA Server on your system so that your business benefits from a smart and economical balance of protection, convenience, and speed.
Progentís high availability network experts offer reliability support, disaster recovery services, network load balancing, non-stop interoffice access, fault-tolerant Internet connection design, 24x7 data center services, and other 24x7 operations support to show your organization design a 24x7 network for strategic applications. Progent possesses the experience to design affordable, 24x7 systems by utilizing the evolving suite of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can help you build a high-availability mutli-location network with a fully redundant Internet interface and intelligent network load balancing.
Progent's team of application experts can provide advanced consulting, software development, deployment assistance, and webinar classes for leading applications that address key areas including ERP and MRP, financials, management analytics, web commerce application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting services online, Progent can help clients throughout the U.S. to avoid the time and expense associated with travel and on-site activity without compromising the effectiveness of technical services.
Progent's Cisco-certified Wi-Fi networking experts offer online and onsite consulting and support services to assist your organization to plan, install, manage, optimize, and repair Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's experts can also help you to design and deploy hybrid environments that combine local and cloud-hosted resources and that deliver easy access, advanced security and compliance, unified management, and consistent performance for all your mobile and desktop devices.
The Certified Information Systems Auditor accreditation is a prestigious achievement that indicates mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive test given by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified network security audit consultant able to assist businesses in the areas of IS audit services, information technology enforcement, systems and infrastructure ROI, IT service delivery, safeguarding of data resources, and disaster recovery preparedness.
Progent's ProSight Virtual Hosting combines proven virtual server architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive IT outsourcing solution that enhances network dependability and security, eliminates management hassle, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical business application servers hosted in a safe and fault tolerant facility on a fast, high-availability virtual machine set up and maintained by Progent's network service professionals.
Progent offers onsite education customized for people who want to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for macOS and Mac OS X applications.
Progent's Wi-Fi IP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization build and administer a Cisco Wi-Fi IP phone solution by providing services that range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
Progent's Standard Help Desk Services offer a comprehensive solution that manages all facets of online desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Support services are offered at a substantial discount from Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.
Progent's Mac consultants can support the creative aspect of Macintosh environments by providing help services and education in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Progent offers affordable remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the strategic value of your IT system; integrate XenDesktop software with your physical and virtual servers, user computers, and printers; upgrade your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to manage your XenDesktop solution effectively.
Microsoft Windows Server 2008 is an important step forward in making IT networks more secure and available, easier to virtualize and manage, higher performing, and able to provide an improved environment for web hosting and development. Progent can help your business get the most from the improvements built into Windows Server 2008 by providing Microsoft-certified consulting, technical support, training, temporary staffing, network monitoring, and security expertise.
Progent's Microsoft-certified consultants can provide remote or onsite support to help companies of any size to design, deploy, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for fixing especially challenging problems, or full project management support. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent's short-term IT staffing services allow you to respond to sudden increases in demand for IT support personnel without incurring the expense and hassle that come with identifying and recruiting experienced technical help and without adding to your full-time workforce.
Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications ecosystem that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your present and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and on-premises training to your management staff and users. Progent has expertise in critical pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.
Progent's Microsoft-certified Windows 2000 Server experts can provide computer support and IT consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and support offerings include network planning, deployment, documentation, local and remote support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to realize the full advantages of adding intelligent services to their IT infrastructures. Cisco's switch technology makes it possible to enable features to make your network infrastructure highly robust to handle real-time needs, scalable to facilitate future growth, secure enough to protect restricted data, and designed for prioritizing and controlling traffic flows to optimize network performance. Progent's CCIE and CCNP certified engineers can show you how to select and deploy Cisco switches that make sense for your business. In addition, Progent's CISA certified security consultants can show you how to develop a comprehensive security plan and configure Cisco switches so they powerfully enforce your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Progentís high availability interoffice connectivity and 24x7 network connection consultants can help small businesses achieve zero-downtime Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progentís CCIE engineers can design and deploy fault tolerant Inter-office networks based on zero-downtime EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide economical non-stop interoffice connectivity.
Progent's Cisco-certified wireless networking consulting experts can assist businesses of any size to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the performance, range, density, scale, security compliance and manageability needed for seamless access between wireless and wired networks. Progent offers efficient online and on-premises consulting services for both end-of-life and current 802.11ac Aironet APs and Progent can help you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the service documentation sent by each consultant to each client. The discipline of documenting and organizing support records results in more effective support and eliminates a slew of typical problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.
ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information.