Before Progent's MOM-based solution, network problems were approached reactively, once users were impacted by them. With the help of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent can now ward off network issues before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can deal with potential problems before customers suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business IT systems enterprise-class reliability, safety and productivity.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent's Microsoft-certified engineers offer affordable remote support and development services to assist you to plan, implement, administer, and maintain Microsoft SharePoint 2010 installations that can involve web pages that can function as intranets, extranets, document and media management applications, blogs, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other tools to support and enhance teamwork. Progent can help you combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity applications like Excel, Word, Outlook, and Project. Progent can assist you to upgrade from previous releases of SharePoint or adapt a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Progent's managed services for software/firmware update management provide organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers and scanners, network infrastructure appliances like routers and wireless access points, and IoT devices like sensors and robotics.
Progent's Cisco-Premier technology consultants provide professional PIX Firewall consulting services covering design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of security, performance and availability for business environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progent's network experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
If you are an information technology engineer with system support expertise, teaming with Progent and helping Progent's customers will expand your abilities through interaction with our staff of mutually supportive, world-class consultants. Progent's focus on providing network consulting and technical help to small businesses will give you the chance to work in depth with decision makers and add tangibly to the growth of dynamic companies. In addition, Our virtual office environment provides state-of-the-art technology for off-site service and wireless access to allow you to deliver fast solutions when you take on mission-critical problems.
Progent's Juniper Networks-authorized NetScreen engineer can assist you to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-technology environments.
Progent can provide expert support for every phase of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site readiness preparation, project planning, specification of new software and equipment required, recommended vendor sourcing, system testing at client site or at Progent's test lab, setting up transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and training for client's support group and end users.
Progent's Linux consulting services offer small and mid-size businesses and software developers help with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide range of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior analysis technology by SentinelOne to guard endpoint devices and servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including filtering, detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of critical devices.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management system.
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that need critical updates, or isolating performance bottlenecks.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security designs for information systems with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small business plan and deploy an installation of ISA Server 2004 that supports your IT protection requirements without limiting your productivity.
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or on-premises access to consulting experts in system design and integration, application programming, SQL Server management, and network security.
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Support services are provided at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle complex issues.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and custom education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad synchronization, or migrating to iCloud services. For computer networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, configuring and supporting a network environment that is reliable, safe, fast and aligned with your company's objectives.
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, non-stop system solution that addresses reliability issues involving a wide array of network technologies and processes.
Progent's Cisco-Certified network engineers can help you to run Cisco's management utilities alongside a variety of powerful third-party products to create a complete network management strategy to keep your network running smoothly, conserve expensive resources, protect your data, revive quickly from device breakdown or deliberate attacks, and enable you to expand or repurpose valuable resources intelligently and economically as your business grows.
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they have a chance to disrupt productivity.
Microsoft Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade solution offering enhanced protection, seamless compatibility with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. The product allows lower costs and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property security. Microsoft Office Communications Server 2007 has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite support and mediation services for your Office Communications Server 2007 environment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and execute an efficient migration that will add business value to your IT system
Microsoft Windows Server Update Services enables IT managers to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, IT personnel can completely and effortlessly manage the distribution of patches that are released through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, setting up client's computers, defining the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security strategy, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's Microsoft certified consultants can provide remote and onsite consulting services to assist your company to administer, support, and troubleshoot computers powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote connectivity, mobile device integration, wireless configuration, and remote system monitoring.
Progent provides national urgent help and consulting services for companies that operate UNIX, Linux, or Sun Solaris networks or whose information systems feature a combination of UNIX/Linux and Microsoft products. Remote IT help offers maximum leverage for your information technology budget by preserving user efficiency and limiting the hours charged for network analysis and repair. Advanced remote support technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In most of situations your network issues can be dealt with by telephone or through a combination of phone help and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISA premier security professionals to assist with the most challenging network problems.
Progent offers affordable remote support to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can help you create cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS services. Progent can provide occasional expertise to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and within budget.
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group online training customized to meet your particular needs. Progent's consultants also can help you build and support a secure, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Windows Server 2008 R2 offers high levels of performance, protection, fault tolerance, expandability, and versatility that accelerate output of local, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective remote consulting, technical support, and education services to help you to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Progent's Microsoft certified engineers offers offsite and onsite consulting expertise to assist you to manage, maintain, and troubleshoot PCs based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, disaster recovery, remote access, mobile device management, wireless network design, and remote network monitoring.
Progent has more than 20 years of experience deploying, maintaining and troubleshooting the core components that make up Microsoft System Center and can help you to plan, configure, maintain, and fix your System Center 2012 R2 ecosystem to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent's consultants can help you to upgrade to the latest edition of Microsoft System Center from an older one or from a third-party datacenter management solution to deliver the advantages of best-in-class deployment, automation, security and compliance, plus datacenter and application performance monitoring.
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent can concentrate on providing high-value services where Progent has few competitors. Medium-size companies who utilize trusted freelance consultants or who maintain in-house IT staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and productive.
Cisco's PIX Series firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers technical support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you assess whether to adopt more current firewall products from Cisco. Progent's Cisco technology specialists can help you plan and carry out a smooth upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting updates to your servers, endpoints scanners, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as sensors and health monitors.
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, ownership, status tracking, and metrics.
Progent's Citrix-certified consultants can help your organization to evaluate the business value of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools with your Hyper-V environment, and show you how you can deploy Citrix Essentials to enhance the responsiveness, uptime, consistency, and recoverability of your virtualized network while lowering the cost of equipment and support and streamlining management processes.
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting engineers while retaining your own brand as a transparent arm of your IT consulting team.
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's preparedness either to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you personally to gather information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient AV and backup environment that minimizes your vulnerability to ransomware and meets your company's needs.
Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support to help you to maintain and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a network-wide migration to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you intend to keep plus the latest 64-bit editions of software you wish to install.
Progent's Shared Call Center service makes it possible for your IT organization to share the load for Help Desk support transparently between your IT team and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent offers the expertise of Microsoft-certified engineers and seasoned database application programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery planning specialists, and security consultants to help you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it.
Progent can provide the expertise of certified engineers and experienced software developers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified data security professionals to help you to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular business programs. Progent's Apple-certified Mac consultants can help you configure Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support networks that combine Mac with Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Mac and Windows users.
Progent's IT outsourcing services offer economical network consulting for mid-size businesses. Whether it involves designing network infrastructure, creating an internal Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your system, or creating an on-line business solution, outsourcing your network technical services can smooth out expenses and minimize risks, permitting network service budgets to increase in a more linear and manageable fashion than is possible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available network architecture for your critical Windows-based business software such as Windows 2008, Exchange Server, and SQL Server.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to assist businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
If you have a company network with 10 to 50 desktop users, Progent's computer outsourcing services save your organization from dependence on single independent consultant while giving you affordable and dependable access to enterprise-class technical expertise. By providing IT support help when you require it, providing specialized knowledge for key applications, delivering unique support such as 24x7 server monitoring, and charging only for services you use, Progent offers you an affordable solution for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to build and support a robust and secure IT system and to have quick access to the skilled consulting ordinarily available only to businesses who are able to afford a large internal IT organization.
Microsoft Dynamics GP 2010 accounting software is a full-featured business management solution that integrates data and operations across your business, interfaces easily with other applications, and brings together workers, clients and vendors unrestricted by time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you install and maintain a robust, protected computer and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company exploit the full potential of Dynamics GP 2010.
NetDocuments (NetDocs) is a leading cloud-based document management system designed for the legal profession. Progent can provide online guidance from NetDocuments experts who can assist legal departments and law firms to design, configure, manage, tune, or troubleshoot a document management system solution powered by NetDocs.
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by checking the state of critical assets.
Progent's remote connectivity and wireless synchronization experts can help you to design and deploy secure access solutions for remote desktop PCs, laptops, and smartphones so they work tightly with your information network, enabling you to optimize the productivity of your remote workers.
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent can help your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management platform or help you to modify your current SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing corporate security designs for information systems with many locations, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that meets your IT protection requirements without limiting your network.
Progent offers national remote help and consulting services for companies that run Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft products. Progent's consultants can provide macOS and OS X users a variety of IT services including desktop support, upgrading to the most recent edition of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad support, or migrating to iCloud services. Remote technical support provides optimum leverage for your IT dollar by protecting user productivity and limiting the time billed for computer repair services. Sophisticated online support tools and experienced service specialists and engineers allow Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of cases your network issues can be remediated by telephone or through a combination of phone support and online access. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP premier security professionals to help you with the toughest system issues.
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to design reports that allow you to analyze your business more thoroughly, transforming raw data into useful understanding of your company and customers.
Progent offers economical remote access to engineers with expertise in a wide array of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide help for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist your company to implement, upgrade, or troubleshoot backup/restore solutions for a variety of environments such as on-premises, remote, cloud-based, or hybrid.
Progent's Meraki wireless access point experts provide remote and on-premises support to help businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers identical access, responsiveness, security, manageability and availability for wired and wireless clients regardless of their mobility or computing device.
Progent's IT outsourcing services for small companies feature planning Windows XP, .NET Server, and Microsoft BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving chronic integration issues, and creating a company-wide security strategy. Progent can show you how to maximize network reliability and performance with non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also provides project management assistance for major upgrades and can assist with requirements assessment, resource identification, bill of materials production, vendor selection, procurement logistics, and complete documentation. Progent's IT outsourcing service also features education for office productivity products such as Microsoft Office.
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to plan, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
iPhone and Office 365 integration Remote Support Services iPhone DNS Support
Progent offers affordable online assistance to help you to design, deploy, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a resilient, protected and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online or onsite training to help manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information network.
If your company does not need emergency online support but you think you will need assistance with your network soon, you can save time and money and guarantee that the appropriate expertise will be ready when you need it by getting in touch with a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or email information@progent.com.
Progent has extensive experience delivering a full-spectrum of remote IT consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in providing advanced online IT support and has provided network solutions to clients in every state. Online support saves travel costs and solves issues faster than on-premises support.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Progent can provide the expertise of Microsoft-certified engineers and experienced software programmers, DBAs, project managers, network infrastructure architects, business continuity specialists, and security professionals to assist you to evaluate the likely advantages of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.