Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants have extensive experience assisting small and mid-size businesses to minimize network downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, data backup and restore systems, and transparent maintenance. Progent’s business continuity experts can help your company to develop and test an efficient business continuity plan that matches your business needs and budget. Progent’s disaster recovery engineers can assist you to architect, deploy, and manage resilient technologies such as redundant Internet access, virtualization, fail-over clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's Microsoft-certified consultants can assist your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent has created special network security packages intended to deliver larger enterprises an independent and comprehensive security audit from a team of premier security consultants. All Progent's security evaluation packages incorporate a collection of services including network scans from inside and from outside your corporate firewall, professional interpretation of results by accredited security consultants, creation of a report documenting the findings, plus a live high-level executive summary and an extensive interactive outbrief for internal network engineers.
System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical applications by offering centralized, cross-platform tracking of IT infrastructure installed throughout local datacenters and cloud environments. Progent's consulting group offers advanced online and onsite support to assist organizations of any size to design, implement, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent's ProSight Email Guard uses the technology of leading data security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution based, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, provides an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented approach you are able to license only the functions you currently require, with the option to add clients and enlarge functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support experts can help you install, customize and manage Microsoft Dynamics GP 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
Progent offers a variety of network service packages for small organizations. These IT outsourcing and network monitoring services are built around the anticipatory problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and IT support product that monitors the availability, throughput, and safety of your information system and identifies potential problems before they can bring down your system. With Progent's affordably priced IT support packages, small companies can select a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services (IIS).
Progent's UNIX family consulting services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the fast creation of a new generation of high-end programs that can provide your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and on-premises support services to help organizations of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their location or device.
Progent can help your company to plan and execute a smooth transition from a Sun Solaris-based information environment to a network powered by Microsoft Windows and capable of running Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and software development experts can assist you to guard your information and reduce business discontinuity by developing an effective migration strategy that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of current environment, migration strategy and testing, Exchange migration support, information and application transition, and processor and media migration and consolidation.
Key features of Dynamics GP accounting include a modular design that allows you to license just the functionality you require, a standards-based architecture based on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting services that permit you to monitor all activities, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the capability to process data from virtually any database or desktop software into Microsoft Dynamics GP, and an open design that makes it easy to develop custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP support professionals to help you turn the powerful features of Dynamics GP business accounting software into a high-value business management solution.
Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has shown a knack for developing sophisticated IT solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and troubleshooter for small companies, new ventures, and major enterprises.
Progent's Power BI experts can assist you to plan, install, maintain, enhance or troubleshoot your Power BI solution. Progent can also help you to organize your target data for Power BI visualizations. Progent can assist you build and manage a local, cloud, or hybrid network model to run Power BI.
Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network, and web caching platform for protecting the Internet-facing networks of any sized business against a wide variety of attacks. Progent's Microsoft ISA Server support professionals can help you design, cost-justify, test, install, configure and manage the any edition of ISA Server 2006 on your information system.
Progent's Intune consultants can help your company to understand the business case for utilizing Intune for managing your portable computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can help you to configure security policies, plan and deploy test systems to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, reconfigure and debug their networking appliances like switches, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating devices that need important updates, or resolving performance problems.
Progent can assist small companies to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common errors small organizations make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a revamped structure. These improvements affect vital facets of IT like ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and train your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange 2013.
Progent's Windows 11 consulting experts offer a range of services for Windows 11 such as Microsoft 365 integration, mobile management, teleworker access, security and compliance, streamlined deployment, and Call Center support.
If you have a small business network with 10 to 50 network users, Progent's computer outsourcing services save your company from dependence on an individual freelance consultant while giving you affordable and reliable access to high-quality network expertise. By providing network consulting service when you require it, offering advanced expertise for critical technologies, offering unique services such as 24x7 server monitoring, and charging only for services you receive, Progent gives you an affordable solution for optimizing the productivity and profitability of your small office network. Progent is the smart way for small businesses to build and maintain a reliable and safe information system and to have quick access to the experienced support typically restricted to businesses who are able to support a large internal IT group.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top client endorsement and are afforded the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete technical solutions for your IT network.
Progent can provide rapid online support from Cisco CCIE network infrastructure consultants. Progent's CCIE engineers can link to your environment using advanced remote diagnostic utilities to provide fast and economical troubleshooting and repair of urgent network issues.
Progent's Ekahau-certified Wi-Fi consultants can help your business to design, install, optimize, manage and debug a Wi-Fi solution customized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF analysis.
Progent's Cisco CCIE-certified SIP integration consultants can assist your business to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks and offer cost-effective online or onsite support to help companies to move efficiently to a productive communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing, distribution and service companies to simplify complex supply chains and streamline key processes to get products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises services that spans from as-needed advice to solution planning and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.
Progent provides three essential types of Contact Center support : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts gives your clients convenient access to a reliable support group with extensive experience delivering phone support and online troubleshooting for networks powered by Microsoft technology. Progent's focus is on earning the support Helpdesk a positive image as a key contributor to company productivity. Progent's goal is to fix and not simply report problems.
Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, staff, create a corporate-wide security strategy, automate IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's Cisco CCIE wireless network experts can provide online or on-premises configuration and troubleshooting support to assist your organization to plan, configure, upgrade, optimize, administer and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to help you to determine the most efficient selection, placement and setup of Aironet wireless access points to accommodate your unique workplace design, construction, and expected network traffic.
Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Linux consulting services provide small and mid-size companies and developers assistance with managing and supporting Linux systems that run with Microsoft-based networks. Progent offers your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience offers you a convenient single source to show you how to build and manage a protected and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and powered by technology originally produced by Connectix, delivers the performance needed to accomplish hardware reduction, application migration, and server isolation projects through virtualization technology in an enterprise-class computing environment with high expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies who want to enhance operational efficiency in software development and testing, upgrading from outdated mission-critical software, and hardware consolidation. Progent's certified Virtual Server experts can help your business to evaluate and deploy Microsoft Virtual Server.
Progent’s expert software programmers, relational database architects, and project managers can help large businesses to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by providing relational database designers and programmers skilled in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to integrate SharePoint with other data sources such as SQL Server and Excel to build data-driven intranets and web portals. Progent also can provide expertise with multiple web development technologies and can help clients to build, expand, repair, or port web applications to utilize the latest advances in web technology.
Progent's Cisco-Certified network management engineers can assist you to use Cisco's management utilities alongside a selection of specialized third-party products to create a comprehensive network management strategy to keep your environment running smoothly, conserve limited resources, protect your data, recover rapidly from hardware failure or deliberate attacks, and allow you to expand or repurpose network resources intelligently and economically as your company evolves.
Progent can provide affordable online consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.