For custom program creation, Progent can provide software design consultants to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
System Center Configuration Manager 2016 automates application and device deployment at scale, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, provides health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration specialists can help you with any facet of planning, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Progent offers a variety of IT service packages for small companies. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of Microsoft Operations Manager, a next-generation network and IT management software platform that tracks the availability, throughput, and safety of your network and identifies incipient troubles before they can bring down your network. With Progent's affordably priced IT service programs, small businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, VPN, and web caching platform for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft ISA Server 2006 experts can show you how to plan, cost-justify, pilot, install, customize and manage the any edition of ISA Server 2006 on your network.
Progent can provide affordable online consulting to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a cohesive information management solution.
Altaro VM Backup provides small businesses a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger deployments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to design, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup.
Progent's Cisco-Certified network management consultants can help you to use Cisco's network management tools along with a variety of powerful third-party products to build a complete network management strategy in order to keep your network operating reliably, conserve limited resources, guard your data, recover quickly from hardware failure or malicious attacks, and allow you to add or reassign network resources intelligently and affordably as your business evolves.
Progent's Cisco-certified CCIE networking consultants can assist your business to set up, manage, update, optimize and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy switches to current models.
Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent offers affordable remote consulting to help your business to design, configure, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you through specific technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a highly available, secure and efficient network infrastructure that is best suited to your mode of computing. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your IT system.
Progent provides small businesses a pair of specially designed network security evaluation scanning packages that provide, for a preset price, remotely administered inventory scans of your security profile which are evaluated by certified information security engineers who assess the data collected by the scan, deliver unbiased evaluations of your existing network security, and offer recommendations for improvements. Progent has developed two complementary network security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while offering enterprise-class assessments of your network's vulnerability to assault.
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent offers three essential kinds of Contact Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients instant access to a dependable technical resource with years of experience providing phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a positive reputation as a key contributor to business productivity. Progent's goal is to fix rather than merely record problems.
Progent provides customers the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients have the right to be sure that their computer service professionals have accredited testing as well as extensive practical backgrounds so that Progent's customers can use Progent's support with trust. Often, vendor credentials like the CCIE confers privileges for substantially superior vendor support than is available to non-certified service providers, allowing Progent to offer customers a higher level of IT support. In other cases, recognized certifications such as CISA or ISSAP for network security can help corporate customers to demonstrate compliance with regulatory demands by engaging the services of accredited IT professionals.
Progent is one of the most qualified network consulting firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange 2000 for common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard handles the security and administration of corporate email by offering constantly updated spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and analysis utilities as well as outgoing email filtering to help you troubleshoot your email environment and define and regulate corporate security policy.
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike many freelance consultants or small service organizations who offer scant documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports sent by each staff member to each client. The practice of documenting and archiving service records allows more efficient service and eliminates a variety of typical misfortunes such as when a support customer is effectively held hostage to a consultant who won’t release vital service information.
Progent's Microsoft-certified engineers can provide low-cost online and onsite help to carry out your upgrade to Exchange Server 2010, produce thorough documentation of your new email environment, educate your network support team and end users to get them ramped up rapidly on Exchange 2010, and offer ongoing management services and technical support. Progent can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Progent is among the most expert information technology consulting companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the advantages of Microsoft Exchange 2000 for typical situations such as upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Progent offers the expertise of RIM BlackBerry-certified professionals who can help small businesses to plan, manage, and troubleshoot BlackBerry technology affordably and successfully, doing away with the requirement for an in-house BlackBerry specialist and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's proven online service delivery model, offers small businesses a cost-effective option for incorporating BlackBerry devices and software seamlessly into their information network.
Progent can assist your business to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and manage hybrid solutions that transparently integrate on-premises and cloud-based products and services.
Progent can provide the support of an accredited consultant with expertise deploying products from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or troubleshoot a telepresence solution that protects your investment and maximizes the business value of your information system. Progent can also provide the services of network infrastructure engineers who can assist businesses of all sizes to build and troubleshoot a network that delivers the speed, reliability, protection, and expandability required to accommodate your telepresence solution.
Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small organizations to transition from the traditional stand-alone in-house datacenter to the modern hybrid networking model that combines both local and virtualized cloud-hosted resources. Progent's consultants can provide cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to determine the potential business benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent offers comprehensive project management support so you can plan and execute an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers as-needed consulting help, technical support, and training.
Progent's Cisco-certified CCIE experts can help your business to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate efficiently from outdated appliances to modern devices.
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi devices installed on multiple sites with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi consultants who can assist you to assess the benefits of UniFi technology for your environment and assist you to plan, deploy, administer, and maintain your UniFi ecosystem.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or local support firms who offer minimal documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by each consultant to each customer. The discipline of documenting and archiving service activity allows more effective service and avoids a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.
Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, reduces long-term service demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
Progent can deliver a variety of affordable remote and onsite consulting services to help you to configure, manage, and troubleshoot workstations and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless information management solution.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or help you migrate to more recent firewall technology. Progent can also enable you to create and implement a complete security plan that can include firewall/VPN appliances and utilities, managed security and virus protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single source for continuing technical support, maintenance, education, and security expertise.
Progent can provide affordable remote access to an Oracle-certified MySQL DBA or software developer and can help businesses of all sizes to integrate and manage MySQL within a reliable network infrastructure that provides high levels of speed, scalability, and protection. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.
Progent can provide the cost-effective services of remote Internet connectivity experts to assist your organization to assess or update your Internet services so your Internet access solution aligns with your business needs. Services provided by Progent include evaluation of your current bandwidth use, carrier and plan comparison and selection, network provisioning, and overseeing a smooth move to a different ISP and/or service plan. Provisioning can include optimizing current routers and configuring additional ones, implementing firewalls, and designing dependable BGP configurations.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent offers the background to complete your project quickly and affordably. Progent's Exchange Server 2007 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.
Progent’s fault tolerant network experts provide reliability consulting, disaster recovery services, network load balancing, 24x7 interoffice connectivity, 24x7 Internet architecture design, 24x7 data center consulting, and other high-availability networking services to help your company create a 24x7 network for line-of-business applications. Progent possesses the experience to develop affordable, high-availability systems by deploying the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.