Progent's experts offer Mac users a range of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows environments, Entourage and Exchange Server help, security services, and custom training. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and Apple iPad management, or migrating to iCloud. For business networks built exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, safe, fast and aligned with your company's business goals.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and management of company email by offering constantly improved spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting tools as well as outbound email filtering to help you troubleshoot your e-mail environment and specify and regulate company security policy.
Progent's certified Office and Office 365 experts can assist businesses to integrate Microsoft Office desktop and Microsoft Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive productivity solution that provides fast return on investment and promotes better business results. Progent can help your company to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with various versions of Office desktop and can provide live online instruction to individual users and groups.
Progent's pricing policy is to bill for online service and on-site visits per minute. As a result, you pay just for received support. Progent does not demand a higher rate for off-hours or urgent support, and inside California or in regions where Progent provides on-site service, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no service activation fee and asks no monthly commitment for services delivered during normal business hours. Many service organizations demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for fast solutions so you will not be tempted to allow minor problems to fester.
Progent's Microsoft-certified consultants can show you how to evaluate the economic case for implementing SharePoint Server 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your application, provide configuration and integration expertise, assist you to install MS SQL Server as a back-end database, improve your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint 2007, develop a company-wide security plan that includes portal solutions, and provide maintenance and Help Desk services.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Lync Server for your business and can help you to design and carry out an installation of Microsoft Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and mobile workforce. Progent can in addition assist you to perform an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office applications, and offer webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft products.
Nagios and MRTG are useful, license-free monitoring tools that operate under the Linux OS and can be deployed to analyze UNIX/Linux networks, MS Windows systems, or mixed-platform systems where Linux and MS Windows coexist. The Nagios monitor allows system managers to track system services including POP3, HTTP, SSH, and PING. MRTG lets you graph the traffic through SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring consultants can help you utilize both these tools to streamline and troubleshoot your computer network.
Progent's network consultants can help you to automate desktop PC change and update deployment by delivering support for administration platforms that include System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET components included with Small Business Server requires a computer support expert with real-world background designing and building seamless, end-to-end business network solutions. Progent's Microsoft SBS Server professionals have an average of over a decade of experience integrating computer networks based on Microsoft technology. This expertise ensures you success in installing, administering, and maintaining network solutions that incorporate the SBS Server suite of servers and productivity software.
Progent can supply small companies with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy sensible technology to improve business operations so they align more closely with your corporate goals. Your company can develop and install a well conceived IT strategy without incurring the expense of a full-time Chief Information Officer.
For custom program development, Progent can provide software design experts to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Small to mid-sized businesses can now get all the advantages of Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT support packages, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small company information systems enterprise-class reliability, protection, and performance.
Microsoft System Center 2016 provides important improvements for managing hybrid cloud environments by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and install a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Progent can provide a variety of affordable online and on-premises consulting services to assist your business to deploy, administer, and debug workstations and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent offers expertise for security testing packages including LANguard from GFI for performing a variety of programmed network auditing scans to identify possible security gaps. Progent has broad experience with network auditing tools and can show you how to understand testing reports and respond effectively. Progent can show you how to build security into your company processes, install scanning software, plan and implement a protected network architecture, and recommend policies to maximize the safety of your IT system. Progent's security professionals are available to assist you to configure a firewall, implement safe remote access to email and business applications, and install VPN. Progent's accredited security consultants can validate the protection of web software and can conduct extensive security assessments of company-wide security to determine your organization's compliance with recognized industry security standards including FISMA, NIST, and ISO.
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a seamless arm of your network consulting staff.
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration assistance, and one-on-one or group online training classes tailored to meet your specific requirements. Progent's experts also can help you build and support a secure, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting team with hands-on experience and in-depth familiarity with designing and integrating seamless, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progentís IT support can help you with designing, deploying, administering, and troubleshooting Windows Server systems that maximize the business value of your computer system. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Global Information Assurance Certification was established in 1999 to certify the knowledge of IT security professionals. GIAC certifications are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the security disciplines covered under GIAC certification such as evaluating network vulnerability, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Cisco offers an extensive array of routers including routers built to deliver the protection, bandwidth, and availability demanded by customers ranging from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 1700 and 2600 Series Routers.
Microsoft Dynamics GP/Great Plains software offers analytics and reporting features that allow you to track all operations, sales and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to design reports that allow you to analyze your business more thoroughly, converting uncooked data into useful management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom line-of-business application development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Progent is seeking to hire staff-level, solutions-driven Microsoft certified consultants with MCSE credentials; Cisco certified network engineers who have Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or comparable security certification; and advanced network design consultants with experience in mobile access, wireless connectivity, high availability, disaster recovery, data protection, and VMware. Progent also is hiring professionals to work on our team of helpdesk service specialists and remote support experts. In addition, We are hiring experienced managers who can perform effectively in our high-growth, virtual office environment.
For enterprises with branches in California or any area covered by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco network consultants offer a range of network consulting services such as project planning, SOX compliance, office relocations, corporate security, network architecture, on-site or remote emergency support, and troubleshooting for data center hosting facilities. A Progent IT architect can show you how to plan a multi-office network that makes smart use of collocation services and Internet data centers. Progentís Microsoft Certified consultants can help major corporations plan, deploy and maintain major rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connection solutions that combine basic, high-performance, integrated, and remote networking.
Progentís IT outsourcing packages offer affordable network consulting for medium-size companies. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or creating a web-based eCommerce application, outsourcing your network engineering services can reduce expenses and minimize risks, allowing IT service expenses to increase in a more linear and manageable fashion than is feasible by amassing a large, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust system foundation for your vital Windows-powered business software including Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Progent's UNIX family support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Slackware.
Progent's Microsoft engineers offer advanced expertise in implementing, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Project Online and can provide a wide range of cost-effective online support services based on proven best practices to assist businesses of any size to receive all the advantages of this leading platform. Support services available from Progent include solution planning, software configuration and upgrades, setting up secure file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.
Progent offers live online training for an array of desktop apps and environments including Microsoft Office Excel, Word, Access and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training provides the advantages of traditional in-person instruction, such as instant communication between clients and trainers, but eliminates the expenses of transportation and the challenge of trying to accommodate the availability of many students. Available to single students or groups of any size, Progent's live online training allows the teacher to conduct the class from an online facility while the students can be dispersed across a campus or all over the the U.S. Live online training utilizes proven teaching tools like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specialized topics or extended in duration and broader in coverage.
Progent can provide the expertise of Microsoft-certified consultants and seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery specialists, and security professionals to help you to assess the potential benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and carry out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent is organized provide comprehensive online support for all technologies common to todayís small business information networks and offers an array of vital, on-demand services including a part-time Chief Information Officer to provide advanced IT design and budgeting capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus protection as a managed service, project management for major initiatives like site relocations oroperating system migrations, Cisco-certified experts for building and maintaining fast and reliable infrastructure, security specialists to ensure information protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, enhance, or repair mission-critical applications.
Progent's Microsoft-authorized consultants can show you how to rationalize the economic case for implementing SharePoint Server 2007, consult with you on the most appropriate version of Microsoft SharePoint for your circumstances, provide setup and deployment services, help you to set up MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application software to work with SharePoint Server 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver maintenance and Help Desk support.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out an efficient migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage network environments that span local offices, data centers, and cloud resources.
Progent's certified SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into a complete network protection solution and build protection into your business processes.
To deliver cost-effective IT support for small companies, Progent offers full-service IT outsourcing packages that give small companies fast access to technical expertise without requiring you to recruit, train, and manage a large in-house computer support team. Progentís IT outsourcing packages give you an economical way for creating a secure and reliable environment for your favorite Microsoft Windows business productivity applications such as Microsoft Office XP and Microsoft Office 2003.
Progentís Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool based, like all Microsoft accounting solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial software in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is easy to deploy and configure, and with its modular design you can purchase only the capability you currently require, with the option to expand clients and enlarge functionality when necessary. Progentís Microsoft Dynamics GP Software support engineers can help you install, configure and administer Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.