Citrix has developed a powerful line of products that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic benefits of Citrix technology and can help you design, validate, deploy, optimize, and support Citrix virtualization platforms.
Progent's Microsoft-certified consultants have over a decade of experience providing messaging solutions for companies ranging from small businesses to large enterprises. Progent provides economical consulting for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email systems, and facilitate off-site and mobile email access. Progentís Microsoft Exchange support services can help you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to integrate Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data.
Microsoft Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other email components to lower capital costs and administrative overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your organizations to assess the potential advantages of Office 365 Exchange Online, design a network topology that makes sense for your functional requirements and budget, carry out a non-disruptive move from your current Exchange system to one that includes Office 365 Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Progent offers support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall product that fits your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Microsoft allows you to create seamless hybrid environments that combine Office 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and on budget.
Progent can help your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your evolving business requirements. Also, Progent can help you to create a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms including ADDS, Microsoft SQL SSRS, and IIS.
If you are a network consultant with technical support experience, joining Progent and assisting our clients will enhance your abilities via interaction with Progent's team of motivated, world-class consultants. Progent's concentration on offering network consulting and computer help to small and midsize businesses will offer you the chance to consult in depth with decision makers and contribute tangibly to the success of dynamic companies. Also, Our virtual office environment provides state-of-the-art technology for remote support and wireless access to help you to deliver speedy fixes when you take on business-critical issues.
Progent's Cisco-authorized network experts can show you how to design an affordable, 24x7 Internet connection solution that can achieve 24x7 Internet connectivity via a broad array of high availability Internet network technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for 24x7 Internet access to implement an affordable, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet connections.
Cisco has designed a full array of routers including appliances built to provide the protection, performance, and reliability demanded by customers ranging from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you add new users, open new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity disruption, simplifies ongoing service requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.
Progent can help you in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring HLB; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook.
Office 365 is Microsoft's expanding family of productivity programs and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud-based services are offered in an array of product bundles intended for markets ranging from students and home offices to global enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.
Progent's Power BI consultants can help you to design, install, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to organize your source data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud, or hybrid architecture for Power BI.
Progentís Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is an accounting and ERP platform based, like all Microsoft financial solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the capability you currently need, with the ability to add clients and increase functionality when necessary. Progentís Microsoft Dynamics GP support engineers can help you install, customize and manage the latest version of Microsoft Dynamics GP or migrate efficiently from an older version.
Remote management cards give IT managers full control over a server without the requirement for a personal presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to design, deploy, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical assistance. Progent has experience with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent's Microsoft-certified Windows Server 2003 consultants offer network help and expert consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 migration, integration, update, and maintenance services include network design, deployment, project management, on-premises and off-site network support and repair, Call Center services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Remote 24x7 network monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can get a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages created to assist your company to identify and resolve a an array of network issues before they get big enough to disrupt productivity.
Dynamics GP 2015 R2 introduces a new architecture that enhances cloud integration, works with popular handheld devices, permits single sign-on with Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the broad technical skills and experience to resolve the critical technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this powerful product.
Progent's seasoned team of IT consultants and subject matter experts have years of background delivering remote and on-premises assistance for organizations of any size who need to integrate Android phones into their information systems so that mobile clients can work together from virtually anywhere. Progent offers the range of skills to resolve technical problems that span multiple vendors and that represent a combination of legacy and up-to-date information technology. Progent offers cost-effective remote technical support to assist you with any aspect of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver occasional support to assist you to handle particularly challenging technical problems, or Progent can provide comprehensive project management services to ensure that you finish major network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers support for operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual training to show you how to manage and use Android phones efficiently.
Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, manage and repair VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and disaster recovery.
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and protected communications ecosystem that permits a BYOD computing model with instant messaging (IM), real-time presence, web conferencing with application sharing, and both IP-based and PSTN telephony across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or mixed model suitable for your current and future goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your IT team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service experts provide phone support and remote direct computer connection to isolate and repair network problems quickly and economically. The breadth of technical expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that meet the specific needs of your company. Fault tolerant Internet Data Centers are particularly attractive to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small organizations. Progent can help you reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a full range of engineering and support services.
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and quicker ROI, more leveraged utilization of servers, simplified operations, increased network uptime, and easier management. Common uses for virtual machines include hardware consolidation, low-cost hosts for line-of-business legacy applications based on outdated operating systems, and affordable isolation of program development or pilot testing environments from production systems.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your current Windows 2000 Servers and can simplify system administration, provide tech support and troubleshooting, and strengthen security. Progent can also help you create, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the technical risk associated with migrating to Windows Server 2003 by identifying possible hardware and application compatibility issues.
SQL Server 2014 includes major improvements in key areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services that include planning, deployment, management, remediation, and software development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.
Progentís non-stop inter-site connectivity and 24x7 network connection engineers can help small companies create zero-downtime Interoffice connectivity by means of redundant system architectures with transparent failover. Progentís CCIE engineers can plan and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice networking.
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco system specialists offer a range of IT support services such as project management, SOX compliance, office relocations, corporate security, system architecture, local or phone-based branch office support, and troubleshooting for colocation hosting facilities. A Progent IT consultant can show you how to plan a multi-office network that makes efficient use of colocation facilities and Internet hosting sites. Progentís Microsoft Premier engineers can help large enterprises plan, integrate and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco technology for connectivity solutions that combine basic, high-speed, integrated, and remote networking.
Progent's Data Center consultants can help you select high availability data centers that meet the particular requirements of your company. High availability colocation sites are especially appealing to small companies because of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to create an on-site data center with even a basic degree of fault tolerance is financially prohibitive for most small organizations. Progent is ready to help you get all the benefits of high availability data centers and 24x7 colo sites by offering a complete array of consulting and maintenance services.
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a comprehensive information technology outsourcing solution that improves network availability and security, reduces management hassle, and saves money. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and key application servers hosted in a secure and reliable data center on a fast, high-availability virtual machine configured and maintained by Progent's network support professionals.
Progent's Apple Mac networking consultants can help you with a wide range of system foundation issues such as network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including VoIP and fast wireless connectivity. For business networks based exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to deal with the challenge of planning, integrating, and supporting a network architecture that is robust, safe, efficient and supportive of your business objectives. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their scope, Progent can concentrate on delivering high-value skills where Progent has little competition. Mid-size businesses who work with trusted independent consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more robust, secure, and productive.
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple venues with any number of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi professionals who can help you to determine the benefits of UniFi products for your business and help you to plan, install, administer, and troubleshoot your UniFi solution.
Progent's seasoned team of IT consultants and application specialists have years of experience delivering online and on-premises support for businesses of all sizes who need to integrate Android phones and tablets into their information systems so that users can communicate and collaborate while on the go. Progent has the range of skills to solve network issues that involve numerous vendors and that represent a combination of older and up-to-date information technology. Progent offers cost-effective online technical support to assist you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to resolve especially challenging technical problems, or Progent can provide outsourced or co-sourced project management support to help you complete major network projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets efficiently.
Cisco has designed a full array of routers including routers built to provide the security, bandwidth, and reliability required by organizations ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
Progent's Citrix consultants can assist your organization to evaluate the strategic value of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and recoverability of your virtual environment while lowering the cost of resources and operations and simplifying administrative tasks.
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer who can offer strategic direction to help you pick and maintain IT solutions to meet your present situation and that can be a firm foundation for your growth. Progent's part-time CIO services offer economic advantages to organizations who want to optimize the impact of their network expenditures but who are unable or unwilling to take on another high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large team of consultants certified to maintain all major operating systems and connectivity technologies plus a wide range and business applications, Progent is in an ideal position to provide objective recommendations as well as expert technical help for building and maintaining IT systems that match the special requirements of your business.
Progent's Citrix-certified consultants can help you to understand the business benefits of XenServer as well as other Citrix products, and can assist you to plan, test, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your current Citrix technology environment and help you to optimize resource utilization, responsiveness, security and compliance, availability, and recoverability.
Lync 2013, rebranded Skype for Business, allows businesses of all sizes to create a centrally managed and protected communications ecosystem that supports the modern BYOD computing style with IM, presence, audio/video and web meetings with app sharing, and both IP and PSTN calling enabled for a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and system architects can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (via Lync Online) or hybrid model suitable for your current and long-term plans, deploy Lync 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your management staff and end users. Progent has expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Progentís Technical Response Center provides nationwide extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone support and remote direct computer access to isolate and repair technical problems quickly and affordably. The scope of IT experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult network issues to qualified experts as required. For urgent problems, the Technical Response Center endeavors to respond to your call for support within one hour.
Progent can help your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older device management solution or assist you to modify your current SCCM 2012 ecosystem to support your evolving IT requirements. In addition, Progent can help you to create an infrastructure that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).