Microsoft supports seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent has been providing SharePoint support since the first product was published over two decades ago, and Progent has the scope of IT know-how to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in specific tasks associated with your SharePoint 2013 deployment.
Progent can provide affordable online assistance to help you to plan, deploy, and fix any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you build or support a highly available, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers remote or on-premises training to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the strategic value of your IT system.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Progent's Microsoft-certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises deployment model or a hybrid model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Progent provides nationwide online technical support and troubleshooting services for companies that run Apple Mac networks or whose IT systems include a combination of Mac with Microsoft Windows products. Progent's consultants offer macOS and Mac OS X clients a range of IT services including desktop assistance, upgrading to the current edition of Mac OS X from legacy versions of macOS and Mac OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or migrating to iCloud. Online network consulting provides optimum return for your information technology dollar by extending user productivity and shortening the hours charged for network analysis and repair. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to solve most network issues without wasting time and expense by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of phone support and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to assist you with the most challenging network issues.
Progent's Microsoft-certified experts can provide a range of network consulting services to assist companies of all sizes to deploy, manage, and support networks that incorporate desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can assist to set up testing environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment projects based on leading practices.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your company, develop pilot systems and rollout strategies, integrate Windows Server 2008 with your network infrastructure and workload, educate your support personnel how to use new management tools, and deliver ongoing consulting and support via affordable alternatives such as Help Desk support and remote technical assistance.
Progent is one of the most qualified network support firms for integrating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get all the advantages of Microsoft Exchange Server 2000 under typical scenarios such as updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the net administrative expense of managing and deploying software products by making it simpler to install system images, manage mobile computers, and run management tools. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's adoption and update services can lower spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define sensible procedures and policies to manage PDAs and intelligent portable phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that includes standards, procedures and IT products to keep your IT network protected.
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed service for cloud backup/disaster recovery. ProSight DPS automates your backup processes and enables rapid restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-premises storage device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.
Progent can deliver a variety of affordable remote and on-premises consulting services to assist your business to install, manage, and debug workstations and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
Progent offers the support of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry technology economically and successfully, doing away with the need for an in-house BlackBerry specialist and reducing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry engineers offer extensive experience working with Progent's Microsoft-premier experts, Cisco CCIE engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses a cost-effective option for incorporating BlackBerry technology productively into their information network.
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and health monitors.
Progent can show you how to design, deploy, manage, and troubleshoot an efficient Wi-Fi network infrastructure, recommend appropriate hardware and software, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also help you build a thorough 802.11ac wireless system security plan that is well integrated with the security plan for your entire corporate network.
Progent's Juniper Networks-authorized NetScreen consultants can assist your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.
For companies that have a combination of Mac and Windows desktops, there exist two popular solutions for running Windows-only applications on a Mac: remote access to an actual Windows computer or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered PC to use Microsoft Windows programs and share network resources. Virtual PC for Apple Mac simulates Windows on a Mac computer so that you are able to run Microsoft Windows software directly. Progent's Mac technology support experts can help your company to manage these solutions for using Windows software on your Apple Macs and can also assist your company to assess and configure third-party products for Microsoft Windows platform emulation.
Progent's engineers can deliver a variety of network consulting services to help companies of all sizes to deploy, administer, and support IT systems that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to create test environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 migration plans following proven methodologies.
Progent can help small and mid-size companies to set up and troubleshoot video conferencing platforms to enable their telecommuters to interact productively with fellow workers and clients.
Progent can supply small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible IT products to improve business processes so they align better with your business objectives. Your company can develop and implement a well conceived information technology plan without incurring the expense of a full-time Chief Information Officer.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent has more than 20 years of background configuring, and supporting the key platforms that make up Microsoft System Center and can help you to design, configure, manage, and fix your System Center 2012 R2 solution to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent can help you to migrate to the current version of System Center from an earlier one or from a third-party IT management platform to provide the advantages of best-in-class provisioning, automation, security, plus datacenter and critical application performance monitoring.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other personal devices.
E-Mail Guard represents a comprehensive solution for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by offering continually improved spam and virus blocking, policy administration, content testing, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis tools as well as outbound email filtering to help you fix your email environment and specify and regulate corporate security policy.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist organizations of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's Microsoft and Cisco authorized Consultants provide three service programs to help mid-size and large organizations develop a cost-effective and productive in-house Network Support Help Desk. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help organizations sift through the various high-quality Help Desk application programs on the market and determine what packages may be too costly, miss key capabilities, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who want to reinforce their in-house Help Desk staff for special tasks or to substitute for absent or indisposed workers.
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Progent can assist small and medium-size companies to install unified remote endpoint management and monitoring tools for maintaining endpoints used by at-home workers.
Progent makes use of the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a group of network consultants based in the Tampa area, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior disaster recover planning experts. Progent can also assist you to plan and execute a migration to the Flexential data center with services such as planning system configuration, recommending hardware, system configuration and testing, debugging, setting up online management, and educating your network support team.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security plan, streamline network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent offers enterprise clients the services of a certified NetApp consultant for online or onsite support for NetApp's complete family of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably following best practices.
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Progent's Power BI experts can help you to design, install, maintain, enhance or debug your Power BI solution. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can assist you implement and administer an onsite, cloud, or hybrid architecture to run Power BI.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent can help small and medium-size organizations to deploy collaborative technology to enable their at-home employees to engage in positive teamwork with fellow workers and clients.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art 24x7 remote monitoring and management technology to help keep your IT system operating efficiently by checking the state of vital devices.
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email components to lower hardware expense and administrative overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to help your organizations to evaluate the benefits of Microsoft 365 Exchange Online, design a solution that fits your functional requirements and budget, implement an efficient migration from your current Exchange organization to one that includes Exchange Online, train your management staff and users, and provide ongoing consulting and troubleshooting.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows computers so that Mac users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows platforms and can support networks that mix Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent offers live remote training for a range of client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of conventional physical classroom instruction, including instant interaction between students and trainers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of multiple students. Offered to single students or classes of all sizes, Progent's virtual instruction permits the trainer to run the seminar from a remote facility while the students can be dispersed throughout a campus or across the the U.S. Virtual learning utilizes powerful learning mechanisms like virtual white boards, real-time questions, and collaborative applications. Classes can be brief and personalized to specific subjects or longer in duration and wider in coverage.
E-Mail Guard is a complete solution for blocking spam and virus attacks. E-Mail Guard addresses the protection and administration of corporate email by providing continually improved spam and virus blocking, policy management, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting tools plus outgoing email filtering to let you repair your e-mail environment and specify and enforce corporate email policy.
Progent can help your business in any and all phases of your migration to Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 such as designing HA system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up HLB for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a group of IT consultants located in the Tampa area, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recover planning consultants. Progent can also assist you to plan and execute a migration to the Flexential data center with services like planning system architecture, specifying hardware components, system configuration and testing, troubleshooting, streamling remote network management, and training your network staff.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco SRST solutions for high availability.
If your company does not require urgent remote help but you think you will need assistance with your network in the near future, you can conserve time and expenses and guarantee that the right expertise will be ready when you require it by contacting a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
Cisco's security and offsite access technology for small to medium sized businesses offer a complete range of manageable protection hardware and software to help you safeguard your entire network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your business objectives.
If you are an information technology engineer with technical support experience, teaming with Progent and helping Progent's clients will enhance your abilities via collaboration with Progent's staff of mutually supportive, high-output consultants. Progent's commitment to offering IT consulting and technical help to small businesses will give you the opportunity to consult in depth with decision makers and contribute significantly to the growth of exciting companies. Also, Progent's virtual office network provides the most advanced tools for remote support and wireless access to allow you to deliver fast fixes when you troubleshoot business-critical problems.