Additional Topics of Interest

Helpdesk for At Home Workers Computer Consulting
Biggest Remote Working Remote Troubleshooting

Progent has two decades of experience helping small and medium-size businesses to plan, implement, tune, manage, and troubleshoot computer networks that support a remote workforce.

Technology Consulting Cisco ASDM for Firewall Management
Best Specialist ASA Firewall

The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

NodeZero Cybersecurity Penetration Testing Security Firms
NodeZero Security Penetration Testing Security Firms

Progent's certified security consultants can run NodeZero-powered threat assessments to verify your security defense tools and policies are correctly set up and effective.

Consult Microsoft SBS Server
Microsoft SBS 2003 Computer Consulting

Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a powerful but manageable information. The integration demands of the Microsoft .NET components included with Small Business Server 2011 requires a network consultant with real-world expertise and extensive experience in designing and building cohesive and comprehensive business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT environments based on the SBS suite of servers and applications.

NetDocs Document Management System Engineers
NetDocuments and Android Professionals

NetDocuments (NetDocs) is a cloud-based document management system built specifically for legal workflows. Progent can provide online guidance from NetDocuments consultants to assist legal departments and law firms to plan, configure, administer, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocs.

Server Monitoring Specialist
Remote Monitoring and Reporting Computer Consultant

Even if your company has a minimal computer support staff and a limited technology budget, your information network can still feature the same high reliability and responsiveness that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network consultants, the latest system management software for proactive monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your vital network applications and hardware operating.

Consulting Services Exchange 2013 Disk Availability Group
Exchange 2013 Outlook Web App IT Consultants

Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact key facets of IT including ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013.

Virtual Help Desk Integration Services
Co-managed Service Desk On-site Support

Progent's Microsoft and Cisco authorized experts offer three ways to help mid-size and large companies develop an efficient and productive internal Network Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, management reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Deployment Services help businesses analyze the various top level Help Desk application programs available and determine which packages might be too costly, lack critical features, or align poorly with your company's business goals. Progent also provides short-term staffing for businesses who want to reinforce their internal Help Desk staff for occasional tasks or to fill in for vacationing or indisposed workers.

System Center Operations Manager Technical Support
Urgent Operations Manager Computer Consulting

Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, enhancing and repairing SCOM solutions and offer companies of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.

Technology Consulting Meraki and Nexus Switch
Support Services Meraki Switch and AP

Cisco's Meraki line of access and aggregation switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting to assist you to plan and implement a productive network solution based on Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to ensure compliance, develop and validate a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking solution.

Microsoft Exchange 2010 Migration Consultants
Professionals Exchange Upgrade

Progent's Microsoft-certified network engineers can assist you to assess the benefits of Exchange Server 2010 for your company and can assist your IT staff to design and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by improving your productivity, cutting the expense of equipment and service, simplifying administration, and consolidating your key communications platforms.

Engineers Ubuntu Linux
Professionals Slackware Linux

Progent's Linux support experts offer small and mid-size businesses and developers assistance with administering and maintaining Linux computers that run with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

Consultant Services Patch management services
Engineer IoT sensors patch management

Progent's support services for software/firmware update management provide businesses of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network appliances such as routers and wireless APs, and IoT devices such as sensors and health monitors.