Additional Topics of Interest

MSP360 Server Backup Remote Support
MSP360 GSuite Backup Remote Troubleshooting

Progent can help your company to design, implement and debug a backup solution based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, supports all popular public clouds, and allows you to build a data protection solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss caused by human mistakes, system errors, malicious users, and malware attacks like ransomware.

MCSE Expert Certified SQL Server 2016 and Amazon Marketplace Web Service Onsite Technical Support
SQL Server 2016 and VMWare Remote Consulting

Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, high-availability, BOYD support, plus integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

Exchange 2016 SharePoint integration Support Outsourcing
Remote Support Exchange 2016 Microsoft 365 integration

Progent can help your business in any and all facets of your migration to Exchange 2016 such as designing high availability architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

CCIE Certified IOS XE Software Onsite Technical Support
Catalyst 8500 Computer Consultant

Cisco has designed a full array of routers that includes routers built to provide the security, bandwidth, and availability required by organizations from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

Enterprise Services Project Methodology Computer Expert
Design Companies Stabilizing Phase: Design Tuning

In performing IT projects for enterprise clients, Progent follows a phased methodology driven by specified milestones so as to achieve budgetary, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All phases are documented to provide a comprehensive summary of technical services performed and to assist in ongoing system maintenance.

Microsoft Dynamics Power BI Programmer
Emergency Dynamics GP Analysis Cubes for Excel Specialists

Microsoft Dynamics GP/Great Plains software includes analysis and reporting features that let you monitor all operations, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting services can help you design reports that allow you to analyze your business more completely, converting raw data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer custom line-of-business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP.

Support and Integration Microsoft System Center Operations Manager
Network Consulting Microsoft System Center Operations Manager

Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network support professionals. With Progent's affordably priced IT service programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems world-class availability, protection and productivity.

After Hours Sun Solaris Technology Consulting Services
Immediate Sun Solaris Information Technology Consulting

If your company operates a Sun Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole enterprise in a broad array of security areas including security management practices, security architecture and strategies, connection management products and methodology, applications development security, operations security, physical security, communications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the core skills and international standards of knowledge that information security managers are expected to possess. These certification give executive management the confidence that those who have earned their CISM or CISSP certification have demonstrated the experience and theory to deliver world-class security support and consulting help.

Top Ranked Snatch ransomware recovery Services
Consultant Services ransomware rebuild

Progent's experienced ransomware recovery experts can assist you to reconstruct a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

ProSight Infrastructure Management Remote Consulting
ProSight Infrastructure Management Support Outsourcing

Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and debug their connectivity appliances like switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that require critical updates, or isolating performance problems.

Technical Consultants Microsoft Solutions Framework Project Methodology
Access to External Support Databases installation and Administration

Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional experience, at the front lines of IT support, performing a wide range of technical tasks for a large mix of businesses. Each Progent support professional shares a refined set of personal best practices that are incorporated into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert technical capability, but also a support engineer with proven approaches for applying computer knowledge to resolve real-world network problems rapidly.

Microsoft Server Consolidation Outsourcing
Microsoft Server Consolidation Computer Engineer

Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on software originally produced by Connectix, provides the power necessary to accomplish server consolidation, application upgrade, and server isolation projects via virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies wishing to enhance operational efficiency in software development and piloting, migration from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server consultants can help your company to evaluate and integrate MS Virtual Server.