Progent imposes no initialization fee and asks no monthly commitment for support services delivered during regular business hours. Progent's small granularity eliminates big invoices for quick solutions so you won't be tempted to allow minor problems to stay unaddressed.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Windows Server 2008 is a major advance in making IT networks more secure and available, simpler to virtualize and manage, faster, and able to offer a better environment for web hosting and development. Progent can help your company get the most from the improvements built into Windows Server 2008 by providing certified consulting, support, education, temporary staffing, monitoring, and security engineering expertise.
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a manageable and protected communications environment that permits a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with application sharing, and both IP-based and PSTN calling enabled for a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help your company to evaluate the advantages of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your management team and users. Progent offers expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.
Besides providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and one-on-one or group online training tailored to meet your specific needs. Progent's experts also can show you how to integrate and maintain a protected, reliable network foundation to run your ERP, MRP and accounting solutions.
Progent's Microsoft experts offer small and medium size businesses enterprise-class consulting services for SMS Server 2003 and System Center Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager is the new title for the change management solution formerly known as Systems Management Server. Configuration Manager offers a variety of new features to SMS Server 2003 including comprehensive automation, integrated Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's Microsoft certified engineers can show you how to use SMS 2003 or Configuration Manager effectively for streamlined OS and application installation, security patch control, application tracking, and licensing compliance. Progent's engineers can also assist your company to move efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
For advanced project management assistance, Progent offers access to veteran information technology professionals with decades of background in IT management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise customers follow leading practices to make sure development or deployment projects are completed on time and within budget.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.
With virtual server technology, businesses are able to operate many virtual servers on a single physical server. Virtualization technology allows companies to enjoy all the benefits of server isolation, but without the costs associated with purchasing extra server equipment. Virtual servers are the enabling technology for building private clouds, which provide important advantages such as reducing the costs of hardware, facilities, and administration while improving information security, system reliability, and recoverability. Other useful server management technologies are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management consultants can help you with all aspects of server virtualization and management to enable your business to cut costs and save time.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing, distribution and service organizations to manage complex supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises services that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, training, and DBA services.
Progent's Microsoft certified consultants offer a variety of support services for Dynamics GP. Dynamics GP is an accounting and ERP package based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you can license only the functions you currently require, with the ability to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains support engineers can show you how to install, customize and administer the latest release of Dynamics GP or upgrade efficiently from an earlier release.
Progent's productive atmosphere will allow you to become a more capable consultant by improving your technical skills and boosting the satisfaction of your clients. Progent delivers this promise by recruiting the best consulting experts for you to work with, offering an advanced system architecture, using custom software utilities to deliver the highest level of support, and by optimizing our business models for attracting and maintaining customers.
Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can show you how to plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Progent provides small organizations a pair of specially designed network security inventory scanning packages that provide, for a preset fee, remotely managed inventory scans of your network security profile which are analyzed by professional information security specialists who assess the results of the remote scan, deliver objective evaluations of your current security vulnerability, and offer recommendations for remediation. Progent has developed two complementary network security evaluation scanning packages for external and internal security testing that are priced to fit the budgetary realities of small companies while offering enterprise-quality assessments of your network's vulnerability to attack.
Progent offers cost-effective remote and onsite consulting to help companies to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Microsoft Mac Office allows Mac users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the foundation for a feature-rich but manageable information. The IT demands of the Microsoft .NET products bundled with Small Business Server requires a computer consultant with real-world experience designing and building seamless, comprehensive business technology solutions. Progent's SBS Server professionals have an average of over 10 years of experience integrating computer networks founded on Microsoft technology. This experience assures you success in deploying, managing, and repairing network environments that include the Microsoft SBS Server suite of servers and applications.
Progent's service experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows systems into seamless networks with full sharing and workgroup support. Enabling productive co-existence among a mix of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's experience in Microsoft and Apple service makes it possible to offer world class assistance to companies that rely on these platforms to keep their competitive edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent can assist companies of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the typical errors small companies make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and to manage iPhones and iPads and Google Android handhelds.
Progent's Check Point experts can show you how to select and configure Check Point Firewall and VPN software and hardware based on Check Point's security platform to provide an affordable and effective security defense for your business network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and offer a central source for continuing technical support, administration, training, and consulting services.
Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs that you want to keep as well as the latest 64-bit versions of software you plan to run.
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and fixing System Center Operations Manager environments and offer organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to fix serious problems detected by SCOM 2012.
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's ability either to defend against ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to collect information about your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup environment that reduces your exposure to a ransomware attack and meets your company's needs.
Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services for Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, at-home workforce connectivity, data and identity security, centralized provisioning, and Help Desk Call Center support services.
Progent can supply small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate IT products to improve business processes so they match more closely with your corporate objectives. Your business can develop and implement a well thought out IT strategy without absorbing the expense of a full-time Chief Information Officer.
Progent's Sun Solaris platform consulting experts offer small companies and software developers support for managing and maintaining Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you an easy one-stop consulting firm to show you how to create and maintain a secure and reliable cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's Cisco-certified SIP integration experts can assist you to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks and offer affordable online or on-premises support to help businesses to migrate smoothly to a modern communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Progent's Power BI experts can assist you to design, install, manage, update or troubleshoot your Power BI environment. Progent's database experts can help you to prep your target data for Power BI reports and dashboards. Progent can assist you build and manage a local, cloud based, or hybrid architecture for Power BI.
Progent's Network Helpdesk Outsourcing Services for desktop technical support are designed specifically for small organizations who need fast access to a Help Desk Call Center with expert telephone support and effective escalation options but who must work within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
Progent's Cisco-Certified network management consultants can assist you to run Cisco's network management tools alongside a selection of powerful third-party products to build a complete network management strategy in order to keep your network running smoothly, conserve expensive resources, guard your data, revive rapidly from hardware breakdown or deliberate attacks, and allow you to expand or repurpose valuable resources intelligently and affordably as your business grows.
Progent's UNIX platform support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient one-stop source to show you how to build and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing Microsoft-based security designs for information systems with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company plan and implement a configuration of ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Progent's Citrix-certified experts can assist you to plan, deploy, administer, and support a virtualized application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help you to administer and maintain a remote datacenter that features high uptime, advanced protection, and fast recovery.
For businesses that have a mix of Mac and Windows desktops, there exist two basic alternatives for using Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a networked Microsoft Windows-powered PC to run Microsoft Windows software and share network resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so that you can run Windows programs directly. Progent's macOS and Mac OS X technology consultants can assist your company to maintain these solutions for using Microsoft Windows software on your Macs and can in addition help your company to assess and install other solutions for Windows platform simulation.
Progent's staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on industry background, at the forefront of network service, executing a wide variety of technical projects for a large array of customers. Each Progent consultant shares a refined collection of individual best practices which are incorporated into shared best practices standards that Progent instills in its consulting personnel. This guarantees that you get not just world-class IT capability, but also a consultant with proven methods for applying technical knowledge to resolve actual IT problems rapidly.
Progent can deliver a variety of low-cost online and onsite consulting services to assist you to deploy, manage, and troubleshoot workstations and mobile devices based on Windows, macOS/OS X, iOS, Android, or Linux.
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of any size to build a manageable and secure communications ecosystem that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can help you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or hybrid model suitable for your present and future goals, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your IT team and end users. Progent has in-depth expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.
In performing consulting projects for corporate clients, Progent follows a structured methodology based on defined milestones so as to achieve financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design tuning, and expert deployment. All facets are documented to make available a detailed description of technical services delivered and to help in ongoing network maintenance.
Progent's Microsoft-certified experts offer small and medium size businesses enterprise-level consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. Configuration Manager is the new name for the update management platform previously known as Systems Management Server. System Center Configuration Manager provides a range of new features to Microsoft Systems Management Server such as full automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progent's Microsoft certified consulting professionals can help you use SMS or System Center Configuration Manager effectively for automated OS and application software deployment, security patch administration, application metering, and software license reconciliation. Progent's consultants can also help you to move efficiently from Systems Management Server to System Center Configuration Manager 2007.
Progent offers cost-effective remote support to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS resources. Progent can provide occasional consulting to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS cloud on schedule and on budget.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a seamless intranet solution.