Cisco's Small Business series of wireless access points are Linux-based devices designed as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises configuration and debugging services to help your organization to plan, configure, upgrade, optimize, administer and debug Cisco Small Business wireless access point deployments of any scale or topology.
Progent's remote access and smartphone synchronization specialists can help you to plan and configure secure access solutions for remote desktops, notebooks, and smartphones so they integrate seamlessly with your IT network, enabling your business to optimize the efficiency of your off-site workers.
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent wants to find full-time, results-oriented Microsoft certified consultants with MCSE credentials; Cisco certified network engineers with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or equivalent security credentials; and high-end network architecture experts with a background in mobile solutions, wireless networking, high uptime, disaster recovery, data preservation, and server virtualization. Progent also seeks professionals who can work on our staff of desktop service specialists and off-site support experts. In addition, Progent is seeking talented administrators able to operate productively in our fast-paced, virtual office culture.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or small service firms who offer minimal documentation or details of tasks done, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the service reports transmitted by every consultant to every customer. The practice of documenting and organizing service activity allows more efficient support and avoids a variety of typical problems such as when a support customer is effectively held hostage to a consultant who wonít release the keys to the kingdom.
Our Experts Group offers consulting in key areas including Macintosh integration and programs; Expertise for Linux, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and vertical application support; CIO, business analyst, and project management services; Custom applications design and integration; Web, electronic business, EDI, and client portal development and integration; Database management and efficiency help; Business information consulting; and Telecom systems consulting.
Progent's Cisco-certified CCIE experts can assist your business to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security and compliance of Catalyst switches and migrate efficiently from legacy switches to current devices.
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Progentís Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts provide telephone support and online secure network access to isolate and resolve network problems quickly and economically. The breadth of IT experience available from Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to qualified experts as needed.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with replication to provide fast, zero data loss disaster recovery between sites that are as far as 300km away from one another. Progent's roster of veteran network experts can help you to design, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to prove compliance with information assurance standards and regulatory mandates.
Progent's remote access and wireless synchronization experts can help your business to design and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work seamlessly with your information network, allowing your business to improve the efficiency of your remote workforce.
Progent offers high availability load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. fault tolerant load balancing vendors for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Progent believes that a carefully architected and executed network can be a crucial factor for enabling any company's growth, and we apply this credo in our own network infrastructure. We have built a fault-tolerant virtual office infrastructure that allows our staff consultants and certified contractors to deliver fast and efficient service, cooperate closely on complex jobs, and gain from career and private growth from being a member of an exciting company culture of personal drive and freedom.
Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver online or onsite expertise for NetApp's complete line of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, high availability, and remediation. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently based on best practices.
Progent's seasoned team of network consultants and application experts have extensive background providing remote and on-premises assistance for businesses of all sizes who want to integrate Android phones into their information systems so that mobile clients can communicate and collaborate while on the go. Progent has the breadth of skills to solve technical issues that involve multiple manufacturers and that entail a combination of older and up-to-date technology. Progent provides affordable online expertise to assist you with any facet of planning, configuring, managing and maintaining your BYOD solution. Progent can provide occasional support to assist you to resolve especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic IT projects on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one classes to help you manage and use Android phones to maximize their business value.
Progentís Microsoft-certified experts can provide small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server provides a central location for your workers or clients to access, manage, share and manipulate useful data, documents, and software and to interact with other people. It allows quicker and more intelligent decisions, more effective access across teams and more economical business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge available within and without an organization. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge theyíve created in a way that makes data convenient to find, retrieve and apply.
Progent offers small and medium size businesses professional support for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and SonicWall. Progent can show you how to design a comprehensive security plan and choose appropriate technologies from a variety of suppliers to achieve your security goals while sticking within your budget restraints.
Progentís IT outsourcing packages offer budget-friendly network consulting for mid-size corporations. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or building an on-line eCommerce application, outsourcing your network technical services can reduce expenses and minimize risks, permitting IT service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can help you build a protected and robust network foundation for your vital Windows-based applications including Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on software first produced by Connectix, delivers the performance needed to accomplish server consolidation, application upgrade, and server isolation projects via virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies who want to improve ROI in application development and testing, migration from legacy line-of-business software, and server consolidation. Progent's skilled Virtual Server experts can assist your company to assess and integrate MS Virtual Server 2005.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to assess the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's consultants offer remote or onsite support ranging from as-needed architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is carried out on schedule and within budget.
Progentís colocation center IT services are intended for businesses with hardware housed at IDCs or data center co-location hosting facilities and requiring timely in-person assistance at the co-location facility plus remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full array of data center and IDC and colo consulting services such as network topology evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, design and deployment of zero-downtime configurations, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server clustering systems.
Progent offers the support of Microsoft-certified engineers as well as experienced software programmers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and certified data security consultants to assist you to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and define an efficient and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom line-of-business applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you create reports that allow you to analyze your business more effectively, turning uncooked information into valuable insights into your company and customers.
Progent has over a decade of background configuring, and supporting the key components included with Microsoft System Center and can help your organization to design, configure, manage, and fix your System Center ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent can help you to migrate to the current edition of System Center from a previous one or from a third-party datacenter management solution to provide the benefits of best-in-class provisioning, centralized management, security, plus datacenter and critical application availability and performance monitoring.
Progent's Office and Office 365 consultants can help businesses to incorporate Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless solution that offers fast return on investment and promotes improved business outcomes. Progent can assist your company to integrate Office or Office 365 applications with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to fix compatibility issues between various versions of Office desktop and offers customized online instruction to individuals or teams.
Progent offers fast online support from Cisco CCIE network infrastructure consultants. Progent's CCIE experts can link to your network using powerful remote diagnostic tools to provide fast and affordable analysis and repair of critical network infrastructure problems.
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent customers who lack adequate internal resources to configure proper pilot environments, the lab cuts capital costs and engineering risk and helps keep critical network initiatives on schedule.
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, manage and debug firewall solutions based on ASA 5500-X firewalls with Firepower Services.
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer interactions. Integrated Sales and Customer Service components allow in-house staff to share data to help improve selling success and deliver steady, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support data.
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for legal workflows. Progent offers remote access to NetDocuments consultants who can assist legal departments and law firms to plan, configure, manage, optimize, or debug a document management system solution based on NetDocs.
Progent's Cisco certified networking consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's compensation model is based on contribution, so just like working as a freelance consultant, your earnings are entirely driven by your work effort. Some of our consultants focus on lifestyle issues and choose to consult at an easy pace, utilizing our self-determined schedule to pursue individual enthusiasms such as hiking, motorcycle racing, skiing, surfing, vacations, or spending private time with relatives and acquaintances. Others use the chance to make major dollars via hard work and long hours. Progent completely supports either end of the spectrum plus any point in the middle.
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft Premier IT support professionals. With Progent's economically priced network service programs, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager to offer small company networks world-class reliability, security, and performance.
For mid-size companies looking for IT consulting services, Progent offers a variety of alternatives such as on-site help, on-line assistance, phone-based Call Center, 24x7 support with remote network monitoring, temporary staff augmentation, site relocation support, application development, and professional consultation. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent offers expert onsite support for fixing technical issues quickly and economically.
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and debug their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that require critical software patches, or resolving performance bottlenecks.
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine whether to adopt the latest firewall technology available from Cisco. Progent's Cisco-certified experts can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X firewalls following industry best practices.
Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a feature-rich but easy-to-manage information. The integration demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires a network consultant with real-world expertise and extensive knowledge in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting network environments based on the SBS line of servers and applications.
Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help your business with iPhone integration and iPad synchronization, or migrating to iCloud. For business environments based exclusively on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network environment that is available, safe, efficient and aligned with your organization's business goals.
Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design specialized mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that let you track your business more effectively, turning uncooked information into valuable insights into your company and customers.
If you are producing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your field of high-value know-how without the continual distraction of maintaining your company information system. Through the use of automated server monitoring and by delivering online and in-person support when your business needs it, Progent represents an economical way for maintaining an IT system that features high dependability, protection, and efficiency. Progent's developer support services include full-service it outsourcing, virtual server infrastructure, online and in-person service and repair, 24x7 monitoring services, and Contact Center services.
Progent offers the expertise of BlackBerry-premier professionals who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an internal BlackBerry expert and reducing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security professionals. This breadth of expertise, combined with Progent's proven remote service delivery model, offers small and mid-size businesses a cost-effective option for integrating BlackBerry technology productively into their IT system.
Progent can provide fast and affordable online access to an authorized Oracle DBA consultant or an Oracle software developer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also assist you to plan, build, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Recovery Manager.
Progent's Cisco CCIE network infrastructure consultants can assist you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software support.
Progentís experienced Cisco network security consultants offer high-level PIX and ASA Firewall consulting support covering infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide advanced security, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security gaps.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package featuring advanced security, seamless integration with other Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated operational efficiencies, enhanced worker output, and better intellectual property protection. Microsoft Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite configuration support and mediation help for your Office Communications Server environment and can assist you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and implement a smooth migration that will add significant strategic value to your IT system
Progent can provide economical online support from consultants with expertise in a broad array of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent can provide consulting support for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to design, enhance, or troubleshoot data backup systems for a range of architectures including local, edge to datacenter, cloud, or hybrid.
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery system built around Microsoft's most advanced Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, application development, and debugging support for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent can assist your business in any and all phases of your upgrade to Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your VMs, databases and logs; configuring HLB for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent has extensive experience delivering a broad range of remote IT support and urgent troubleshooting services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote network support and has delivered IT support to clients in all 50 states. Online support saves travel costs and resolves issues faster than onsite service calls.
Progent offers two low-cost service bundles intended to enable small companies to get an impartial network security assessment from a certified security engineer. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a network scan from an authorized computer within your company firewall to uncover the risk to internal assaults. Both security inventory services are set up and run from a protected remote site.
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health reporting, allows safe end-user self service, and delivers a common control mechanism for managing multi-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help businesses of any size with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.