Progent's Cisco-certified SIP infrastructure consultants can assist you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or onsite support to assist businesses to migrate efficiently to a productive unified communications environment that offers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Progent can help your IT team to plan and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid network models that combine on-premises resources along with one or more public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering high-level consulting services remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to assist you to design, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
Progent's certified security consultants can perform NodeZero-powered penetration tests to make sure your security defense tools and policies are properly configured and effective.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business more complete technical solutions for your IT network.
Progent's Technical Response Center offers nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support professionals offer phone support and remote direct network access to isolate and resolve network problems quickly and economically. The breadth of IT experience represented by Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult problems to appropriate experts as needed.
Progent's Microsoft-certified Windows 11 experts can provide an array of services for Windows 11 including cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, security and compliance, centralized provisioning, and Help Desk services.
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or enhance .NET applications rapidly and affordably.
Progent provides nationwide online help and consulting services for companies who run Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft products. Remote technical support provides optimum leverage for your IT budget by preserving user efficiency and limiting the time charged for computer repair services. Sophisticated online support tools and experienced service specialists and consultants combine to enable Progent to handle most network problems without wasting time and expense by going to your location. In most of cases your IT problems can be dealt with by telephone or through a mix of phone help and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISA certified security professionals to assist with the most challenging system issues.
Computer Network Support Companies Stabilizing Phase: Design Tuning MSF Professional
When performing IT tasks for corporate clients, Progent uses a phased methodology driven by specified milestones in order to meet financial, scheduling and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design tuning, and expert implementation. All facets are documented to provide a detailed summary of IT services performed and to help in downstream system support.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor family or help you migrate to newer firewall technology. Progent can also help you design and execute a comprehensive security strategy that can incorporate firewall/VPN appliances and utilities, outsourced security and virus defense services, system monitoring software, and documented policies and processes. Progent has the skill to be your single source for continuing network support, administration, training, and security consulting.
Progent can assist you to design a migration to Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for legal workflows. Progent offers online access to NetDocuments consultants who can help legal departments and law firms to design, configure, manage, optimize, or troubleshoot a document management system environment based on NetDocs.
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate firewalls to safeguard your digital resources at the enterprise edge, within the data center, at branches, and at the cloud edge.
Colocation sites make it possible for companies to share world-class data centers for hosting network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation strategy including selecting and moving to a colocation site, designing system topology, specifying required equipment, on-premises and remote maintenance, establishing offsite system management, and training your support staff.
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent can assist your organization to deploy Cisco's infrastructure products to create a robust foundation for your onsite, private cloud, or hybrid data center and streamline operations in key areas such as resource consolidation, security and compliance, manageability, availability, and disaster recovery.
Cisco's security and remote access technology for small organizations represent a complete range of manageable security solutions to help protect your wired and wireless information system. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit most closely with your business goals.
Progent's Juniper Networks-authorized network consultants can assist you to plan and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's premier network control software to enable your business to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations manage environments that include a combination of Juniper's OS platforms.
Progent can provide cost-effective online and onsite consulting to help companies of any size to move all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a group of network consultants located in the Tampa area, and Progent also offers online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover preparedness consultants. Progent can also help your business to design and implement a migration to the Flexential facility with services like designing system configuration, recommending hardware, system setup and testing, debugging, setting up online network management, and training your network staff.
Microsoft SQL Server 2005 delivers powerful, familiar tools to IT professionals and information workers, reducing the complexity of creating, integrating, managing, and accessing company information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent can assist small and medium-size companies to configure VoIP solutions to give their teleworkers the benefit of virtual access to the company phone network.
Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices intended as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises configuration and troubleshooting support to assist you to plan, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless AP deployments of any scale or topology.
Progent's fault tolerant network consultants offer reliability consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet architecture design, non-stop data center services, and other high-availability networking services to show your small business configure a 24x7 network for mission-critical applications. Progent possesses the knowledge and experience to design economical, non-stop networks by deploying the evolving library of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a fully redundant Internet interface and intelligent network load balancing.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the basis for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET products included with Small Business Server 2011 calls for a network support expert with hands-on background planning and integrating cohesive, comprehensive business technology environments. Progent's Microsoft Small Business Server consultants have an average of more than a decade of experience supporting business systems built on Microsoft products. This expertise assures you results in installing, administering, and troubleshooting IT environments that include the Small Business Server package of servers and applications.
Progent's certified SQL Server 2019 experts can assist you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite access to experts in system planning and deployment, application development, database administration, and network security.
Progent's compensation structure is built on revenue sharing, so similar to working as a freelance consultant, your income is directly tied to your generated revenue. Certain Progent support staff focus on lifestyle issues and elect to work at a more relaxed pace, using our self-determined schedule to follow personal enthusiasms like mountain biking, car racing, snow boarding, surfing, travel, or spending private time with relatives and acquaintances. Others take advantage of the opportunity to make big bucks via hard effort and extended days. Progent completely supports either end of the spectrum and any point in between.
Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to newer firewall/VPN technology. Progent can also enable you to create and implement a comprehensive security plan that can incorporate firewall and VPN devices and utilities, managed security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your one-stop resource for on-going network support, maintenance, education, and security expertise.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company more complete support for your IT system.
Progent's veteran group of IT consultants and application experts have years of background delivering remote and on-premises support for organizations of any size who want to integrate Android phones into their information systems so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to solve technical issues that span numerous manufacturers and that represent a combination of older and up-to-date technology. Progent provides affordable remote technical support to help you with any facet of planning, implementing, managing and troubleshooting your BYOD solution. Progent can provide occasional technical support to assist you to handle especially stubborn technical issues, or Progent can provide comprehensive project management services to help you finish strategic IT initiatives on schedule and on budget. Progent can help with local, cloud-based, or hybrid network environments and offers support for operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual training to help you manage and use Android phones efficiently.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and distribution companies to manage complicated supply chains and streamline key processes in order to get products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that can range from as-needed guidance to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business more complete support for your information network.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent process for recovering applications and services rapidly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.
Progent's certified security experts can perform NodeZero-powered threat assessments to verify your security monitoring and protection systems and policies are properly set up and effective.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with designing, installing, administering and supporting powerful IT solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to provide comprehensive endpoint detection and response.