Additional Topics of Interest
Small Office Networking Company
Progent is a pioneer in economically providing world-class IT support to small businesses. Progent's achievement in addressing the network support needs of the historically underserviced small company market is the combined result of key technical and operational innovations that have removed a great deal of the conventional expenses out of administering IT service, injected unmatched technical skill into the support system, and dramatically streamlined the solution process.
Progent can assist you to plan and execute an efficient transition from a Solaris-powered information environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity software, commercial applications, and developer platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can help you guard your information and minimize productivity disruption by developing an effective migration strategy that protects your current assets in Solaris application and infrastructure. UNIX-to-Windows migration support services available from Progent include evaluation of current environment, transition planning and validation, Microsoft Exchange migration services, data and application software transition, and server and storage system transition and economization.
Microsoft GP/Great Plains Remote Support Services
Dynamics GP 2010 financial software is a comprehensive business management solution that integrates information and operations throughout your company, communicates seamlessly with other solutions, and connects workers, clients and suppliers regardless of time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and manage a robust, protected computer and communications environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Remote Office Technical Consultant
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for supporting branch offices that need network help with the responsiveness common to with small organizations but which includes effective client interaction, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a remote office located anywhere in or any region served by Progent's consultants, Progent can provide a broad range of in-person and on-line network support services and network design expertise.
Cisco ISR Routers Support and Help
Cisco has developed a full product line of routers including routers designed to deliver the security, performance, and reliability required by customers ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.
Migration Help for Linux RedHat Online
Progent provides nationwide online phone support and troubleshooting services for companies who operate environments powered by variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Online IT help provides maximum leverage for your information technology dollar by protecting client productivity and limiting the time billed for network analysis and repair. Advanced remote support technology and skilled service specialists and consultants combine to enable Progent to solve most IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP certified security professionals to assist with the most difficult network issues.
Consult for recovery from ransomware
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's ability either to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your existing AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that minimizes your exposure to a ransomware attack and meets your business requirements.
Integration Firm for MySQL Enterprise Edition
Progent can provide cost-effective online access to an Oracle MySQL administrator or application programmer and can assist businesses of all sizes to integrate and manage MySQL in a robust network infrastructure that offers high levels of speed, scalability, and security. Progent also has experience helping companies migrate applications from an Oracle environment to MySQL.
ProSight Managed IT Services Consult
Progent's ProSight portfolio of managed IT services are geared to provide organizations who have minimal internal network support teams with affordable help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include fixed IT maintenance expenses, smart automation of common management processes, continual absorption of new technology, graceful transition from older technology to current solutions, improved fit between computer technology with business objectives, access to seasoned network experts, and allowing management to focus on business issues instead of ever-changing information technology.
Windows Server 2008 Tech Support For Small Business
Progent's Microsoft-certified consultants offer network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís consulting professionals can help you design, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Service Database Remote Consulting
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or local service organizations who provide minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by full documentation. Every Progent consultant has access to the service documentation transmitted by every consultant to each customer. The discipline of detailing and archiving support activity allows more effective support and eliminates a variety of typical misfortunes such as when a service customer is virtually held captive to a consultant who wonít release vital service information.
Macintosh OSX Consulting
Progent's experts can provide Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist you with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud. For computer networks built solely on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, integrating and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your company's objectives.
64-bit Computing Consulting Services
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and repair a system-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit programs which you want to keep plus the new 64-bit versions of software you plan to install.