Additional Topics of Interest

Exchange Server 2016 Upgrade Integration Support
Microsoft Exchange 2016 Upgrade Planning Consultant

Progent can help your business in any and all phases of your upgrade to Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.

On-site Technical Support Dynamics GP Software
Microsoft Great Plains Consultants

Progent's Microsoft certified consultants provide a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is an accounting and business analysis tool built, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its modular approach you can purchase only the capability you currently need, with the ability to expand users and increase capabilities in the future. Progent's Microsoft Dynamics GP consulting experts can help you install, configure and administer the current version of Microsoft Dynamics GP or upgrade efficiently from an earlier version.

SQL Server Remote Consulting
SQL Server 2016 Support Services

Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid development of enterprise-class business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.

Expertise for IT Service Providers Remote Technical Support
Configuration IT Services for Service Providers

Progent's Support for IT Service Organizations lets you use Progent's consulting experts under your own service brand as a transparent extension of your IT services staff.

24-7 Professionals ProSight Managed IT Services for Small Businesses
Managed IT Services Consulting Support Outsourcing

Progent's ProSight family of managed services are intended to offer businesses who maintain minimal in-house IT administration and support teams with low-cost help from enterprise-class management tools and technical experts. Benefits of the ProSight line of managed IT services include flat-rate network management costs, automation of common management tasks, ongoing adoption of new information technology, smooth transition from legacy technology to up-to-date solutions, improved fit between computer technology with business goals, access to veteran IT experts, and freeing up management to focus on business rather than ever-changing network technology.

Windows Server 2016 and SCOM Remote Consulting
Windows Server 2016 Workgroup clusters Technical Support

Progent's certified IT experts offer Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

SCCM Device Management Consultant
Top Quality SCCM Software Inventory Professional

Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health monitoring, enables safe end-user self service, and delivers a single control mechanism for administering multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

Certified Cybersecurity Management Consult
IT Services CISM

Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of performance that information security professionals are expected to master. It provides executive management the confidence that consultants who have qualified for their CISM credential have the background and capability to provide effective security administration and consulting services.

Lync Server 2013 Front End Server Specialist
Lync Server 2013 Professional

Lync 2013, now called Skype for Business, allows organizations of all sizes to build a manageable and secure communications environment that permits a BYOD computing model with IM, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide custom online and onsite training to your IT team and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps including Outlook clients and PowerPoint.

Remote Monitoring and Reporting Remote Troubleshooting
Top Microsoft Operations Manager Consulting

Small to mid-sized companies can now get all the benefits of Operations Manager and also have fast access to Progent's Microsoft certified network support professionals. With Progent's economically priced IT support programs, mid-size businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems world-class availability, security and productivity.

Google Cloud VPN Consulting
Google Cloud VPN Professional

Progent offers cost-effective online and onsite support to assist businesses of any size to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security.

Aironet Ruggedized APs Network Consultants
Cisco Certified Expert Aironet 1800 Access Point Integration Support

Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or on-premises configuration and troubleshooting support to help you to design, configure, update, tune, manage and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity solution that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your unique workplace design, construction, and anticipated workloads.

Windows desktop virtualization Consultant
Citrix XenDesktop desktop virtualization Services

Citrix has developed a powerful family of platforms that deliver advanced manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the business advantages of Citrix virtualization products and show you how to design, test, deploy, troubleshoot, and support Citrix virtualization platforms.

Computer Network Support Firms Developing Phase: Pilots
Deploying Phase: Implementation Networking Group

In performing consulting tasks for enterprise clients, Progent follows a structured methodology based on specified milestones so as to meet financial, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All phases are recorded to make available a detailed summary of technical services delivered and to help in ongoing network maintenance.