Additional Topics of Interest
24/7 Support and Setup Service Desk Management Support
Progent offers three basic kinds of Help Desk support including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your clients instant access to a dependable support resource with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to business performance. Progent's target is to resolve rather than simply report problems.
Progent offers onsite training customized for people who wish to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for Mac application software.
Windows 2008 Active Directory On-site Support
Microsoft Windows Active Directory requires extensive field experience to configure optimally across a large corporation. Progentís Microsoft Premier engineers are skilled in designing, integrating, and supporting complex Enterprise AD projects. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta version configuration objects in online AD systems, and fixing unsuccessful configurations of AD and AD-integrated applications.
Juniper J Series Firewall Intrusion Detection
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Largest MOM 2007 IT Consulting
Mid-sized businesses can get all the benefits of Microsoft System Center Operations Manager and have fast access to Progentís Microsoft and Cisco Premier IT support experts. With Progent's affordably priced IT service programs, mid-size businesses can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager to provide medium-size company information systems enterprise-class availability, protection and performance.
Support Services Microsoft LCS Server IM
Microsoft Communications Server delivers IM and Real Presence in an extensible, world-class package featuring advanced protection, seamless compatibility with other Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product offers cost savings and elevated business efficiencies, enhanced worker output, and stronger intellectual property protection. Microsoft Office Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer online and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and carry out a smooth upgrade that will add business value to your IT system
MySQL Enterprise Edition Programming Firms
Progentís expert software programmers, database designers, and project managers can help large businesses to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by providing database architects and programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to incorporate SharePoint with additional applications like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with web development technologies and can assist businesses to create, enhance, repair, or port web-based applications to utilize the latest advances in web technology.
Wireless Security Inventory Consultants
Progent has put together two low-cost service packages intended to allow small companies to get an impartial network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive examination of your IT infrastructure from outside your company firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert executes a system scan from a secure machine within your firewall to assess vulnerabilities to internal assaults. Both security inventory services are configured and run from a protected remote location.
County Government Engineers
Progent has a long background delivering a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in delivering advanced online IT support and has delivered IT support to organizations in all 50 states. Online support saves travel costs and solves issues more quickly than onsite support.
Outlook autodiscover Remote Consulting
Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid solutions that transparently combine local and cloud products and services.