Progent can help your company to design, implement and debug a backup solution based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for VMs and physical computers, supports all popular public clouds, and allows you to build a data protection solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss caused by human mistakes, system errors, malicious users, and malware attacks like ransomware.
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, high-availability, BOYD support, plus integrated business intelligence. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent can help your business in any and all facets of your migration to Exchange 2016 such as designing high availability architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Cisco has designed a full array of routers that includes routers built to provide the security, bandwidth, and availability required by organizations from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.
In performing IT projects for enterprise clients, Progent follows a phased methodology driven by specified milestones so as to achieve budgetary, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design adjustments, and expert implementation. All phases are documented to provide a comprehensive summary of technical services performed and to assist in ongoing system maintenance.
Microsoft Dynamics GP/Great Plains software includes analysis and reporting features that let you monitor all operations, sales and expenses, and market trends with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting services can help you design reports that allow you to analyze your business more completely, converting raw data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer custom line-of-business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified network support professionals. With Progent's affordably priced IT service programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company information systems world-class availability, protection and productivity.
If your company operates a Sun Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole enterprise in a broad array of security areas including security management practices, security architecture and strategies, connection management products and methodology, applications development security, operations security, physical security, communications, network and Internet security, and disaster recovery planning. CISM and CISSP stipulate the core skills and international standards of knowledge that information security managers are expected to possess. These certification give executive management the confidence that those who have earned their CISM or CISSP certification have demonstrated the experience and theory to deliver world-class security support and consulting help.
Progent's experienced ransomware recovery experts can assist you to reconstruct a network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and debug their connectivity appliances like switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that require critical updates, or isolating performance problems.
Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional experience, at the front lines of IT support, performing a wide range of technical tasks for a large mix of businesses. Each Progent support professional shares a refined set of personal best practices that are incorporated into shared leading practices training that Progent instills in its support personnel. This guarantees that you get not only expert technical capability, but also a support engineer with proven approaches for applying computer knowledge to resolve real-world network problems rapidly.
Microsoft Virtual Server, run on the Microsoft Windows Server 2003 operating system and based on software originally produced by Connectix, provides the power necessary to accomplish server consolidation, application upgrade, and server isolation projects via virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies wishing to enhance operational efficiency in software development and piloting, migration from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server consultants can help your company to evaluate and integrate MS Virtual Server.
Progent's Wi-Fi site survey services make it easy to design, install and troubleshoot a Wi-Fi LAN optimized for your environment, providing your business a WLAN that has the reception, speed, density, security, and roaming ability your company needs.
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and log files; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software expertise.
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If your business does not require emergency remote help but expects to require assistance with your information system soon, you can conserve time and expenses and ensure that the right IT skill will be available when you want it by getting in touch with a Progent sales agent and registering as a client. For details, call 800-993-9400 or email information@progent.com.
Progent's wireless site survey services make it easy to design, deploy and troubleshoot a Wi-Fi network optimized for your environment, providing you a wireless solution that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and onsite site survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical files, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of benefits such as reduced capital expenditures, savings on operational expense, improved executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Progent can provide a wide array of economical online and onsite consulting services to help you to configure, manage, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized control and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progent imposes no startup fee and asks no monthly commitment for support services delivered during normal business hours. Progent's one-minute granularity does away with large invoices for quick fixes so you will not be tempted to allow simple problems to stay unaddressed.
System Center Configuration Manager 2016 automates application and device deployment and updating, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables safe end-user self service, and delivers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help you with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Progent has two decades of background helping small and medium-size companies to design, implement, tune, manage, and debug computer networks that support telecommuters.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the spread of an active ransomware attack. Call 800-462-8800
Progent offers small businesses two ultra-affordable network security evaluation scanning packages that provide, for a preset price, remotely managed inventory scans of your security profile which are evaluated by expert information security specialists who interpret the data collected by the remote scan, deliver objective evaluations of your current security vulnerability, and offer recommendations for remediation. Progent has developed two complementary network security inventory packages for external and internal scanning that are priced to fit the budgets of small companies while delivering enterprise-quality assessments of your IT network's vulnerability to assault.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2022 that features high availability and that is based on a self-hosted network architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent's computer outsourcing services for small businesses feature planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, resolving chronic integration problems, and producing a company-wide security strategy. Progent can help you enhance network availability and performance with non-stop configuration, resilient network topology, and proactive network monitoring. Progent also provides special project help for major upgrades and can assist with needs assessment, resource identification, bill of materials production, sourcing selection, purchasing logistics, and professional documentation. Progent's computer outsourcing help also features education for office productivity software such as Microsoft Office.
Progent can provide one-on-one training designed for people who wish to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X application software.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a consistent workflow for restoring applications and services quickly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also supports transparent testing for disaster recovery, updates and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager.
Microsoft System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for critical applications by offering centralized, mixed-platform monitoring of IT resources deployed across on-premises systems and private and public clouds. Progent's consulting group offers world-class online and onsite support to assist businesses of all sizes to design, implement, tune, enhance and repair SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from other monitoring platforms, or integrate multiple monitoring systems into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support professionals. With Progent's economically priced network service packages, mid-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small business networks enterprise-class availability, protection and productivity.
Progent's certified cybersecurity experts can perform NodeZero-based threat assessments to make sure your security defense systems and policies are correctly configured and effective.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
Progent provides businesses of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you design a detailed security plan and select the right technologies from multiple suppliers to support your security goals while staying within your budget limits.
Progent's managed services for patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your servers, endpoints printers, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.
Progent's Microsoft-certified consultants can provide cost-effective online technical support and programming services to help your business to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can feature web pages able to function as intranets, extranets, document management applications, wikis, data marts, business analytics, enterprise search, workflows, and other utilities to support and enhance information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar desktop programs like Excel, Word, Outlook, and Visio. Progent can assist you to migrate from earlier versions of SharePoint or adapt a mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Cisco's Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and control of wireless APs, optimizing wireless performance by limiting the effect of RF congestion, enhancing wireless uptime with rapid failover, and hardening data security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to handle complex issues.
Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft ISA Server and provides a easily managed web gateway that acts as a one-server platform for an array of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower expenses and improve availability. Progent's Microsoft consultants can help you to plan and carry out test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; set up Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help you to migrate smoothly to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
Progent's Microsoft-certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security plan, streamline IT management, assist with creating applications, and generate and test a DR/BC plan.
Progent can help you to plan and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both on-premises and Azure resources.
Progent can assist you in all phases of your upgrade to Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's ransomware experts can assist you to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's certified failover clustering consultants can assist you to evaluate the advantages of adopting Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and show you how to centralize the management of clustered servers.
Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle software programmer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to plan, build, update, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides support for Data Guard and Streams replication tools and Oracle Database Resource Manage.
Progent provides support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
For enterprise project management assistance, Progent offers access to senior information technology professionals with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to assist enterprise clients adhere to best practices to ensure that major projects are successfully completed on time and on budget.
Progent's Microsoft-certified Windows 2000 Server consultants can provide network support and information technology consulting services for the entire line of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and troubleshooting offerings include system planning, deployment, documentation, local and off-site support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.
For enterprises with branch offices in California or any area served by Progent's engineers, Progent's Microsoft-Certified IT support experts and certified Cisco system consultants can provide a range of IT support services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, system architecture, local or phone-based branch office support, and troubleshooting for data center hosting facilities. A Progent IT consultant can help you design a multi-office network that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help major enterprises plan, deploy and maintain massive rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can help you configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.
Colocation sites allow companies to share enterprise-class facilities for housing computer equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation program including choosing and migrating to a colo facility, creating network topology, defining hardware, on-site and remote troubleshooting, setting up remote system administration, and education your IT staff.
Progent offers comprehensive help for each step of your Exchange 2010 migration with services that include end-to-end project management services, site prep, project planning, specification of all new software and equipment needed, recommended sourcing, pilot testing at customer location or at Progent's testing lab, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous system, and training for customer's support group and users.