Progent offers customized online instruction for popular desktop apps and environments such as Office and Microsoft 365 Excel, Word, Access and Visio plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training provides the benefits of conventional physical classroom instruction, such as instant interaction between clients and trainers, but eliminates the expenses of transportation and the hassle of attempting to accommodate the availability of multiple students. Offered to individuals or groups of any size, Progent's live online instruction allows the trainer to run the seminar from an online facility while the clients can be spread throughout an office or across the country. Virtual training supports powerful learning tools such as virtual white boards, electronic hand-raising, and shared desktops. Classes can be short and personalized to specific topics or extended in duration and wider in coverage.
Progent's certified ISA Server consultants have extensive experience developing Microsoft-based security solutions for information systems with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business plan and deploy an installation of ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Cisco's Small Business series of APs are Linux-based devices intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or onsite configuration and debugging support to help your organization to plan, implement, upgrade, optimize, administer and debug Cisco Small Business wireless AP environments of any scale or topology.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous examination and extensive experience with information security design. ISSAP security experts have in-depth knowledge of access management systems and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can help your company with all aspects of architecture security.
Progent's consultants can help you with every phase of Microsoft Azure migration including requirements definition, prerequisites evaluation, system design, pre-production testing, implementation, automated management, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to set up and debug firewall appliances and VPN tunnels so your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure services.
Progent provides consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Progent's Computer Contact Center Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who require fast availability of a Help Desk Call Center with expert phone support and effective escalation options but who have to operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Applications Selection and Integration.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email access. Progent's Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, optimize your network for local, multi-location, cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, automate network management, assist with application development, and build and validate a DR/BC plan.
Progent can provide the expertise of certified consultants as well as experienced database application developers, database administrators, project managers, Cisco-certified network architects, business continuity specialists, and security consultants to help your business to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
The QTS Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if you are planning on moving your main or offsite backup equipment to the Herakles data center, Progent can provide a range of budget-friendly services that include colocation migration, equipment deployment and upgrades, network improvements, project management, virtual server configuration, offsite monitoring, streamlined system management, software development, business continuity planning, security evaluation, and the support of Progent's Test Lab.
Progent's Microsoft-expert engineers can assist you to enhance your application servers or desktops from 32 to 64 bits. Progent can help your company to understand the costs and benefits of moving to 64-bit computing, design an efficient migration strategy that reduces operational interruptions, and provide inexpensive, professional online help to assist your organization to install 64-bit software and application programs on your existing hardware.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the state of critical devices.
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop environment that maximizes the business value of your IT system; configure XenDesktop technology with your servers, end-user computers, and peripherals; migrate your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution efficiently.
Cisco's security and remote access solutions for small to mid-size businesses represent a full range of manageable security products to help you protect your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and CCNP qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your corporate objectives.
Progent's Cisco-certified CCIE network consultants can help your business to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent's Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis platform built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its modular approach you can license only the capability you currently need, with the ability to add clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP support experts can show you how to deploy, configure and administer the current release of Microsoft Dynamics GP or migrate smoothly from an older version.
Progent's Microsoft-certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, create test systems and rollout plans, install Windows Server 2008 with your IT infrastructure and workload, educate your IT personnel how to run enhanced management tools, and deliver continuing consulting and troubleshooting via affordable alternatives such as Contact Center service and remote technical assistance.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as 50% of the time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.
Progent's Microsoft-certified Windows 11 experts can provide a range of services to support Windows 11 such as cloud and hybrid integration, mobile management and synchronization, teleworker access, data and identity security, streamlined provisioning, and Call Center support.
Dynamics GP allows you to expand and control your business more efficiently by delivering easy access to strategic information and a fast ROI. Dynamics GP offers major productivity benefits including its ability to expand the presence of your organization, manage your financials, automate financial operations, unify procedures throughout your business, refine inventory control, enhance order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can show you how to configure and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP support professionals to make sure you derive the full benefits of your Microsoft Dynamics GP business management system.
Progent is organized provide in-depth remote support for all major technologies common to today's small business IT networks and allows you to outsource an array of vital, as-needed support services including a temporary CIO to provide advanced planning and budgeting capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, project management for critical initiatives such as office relocations oroperating system upgrades, Cisco-certified experts for designing fast and reliable infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software programmers to create, enhance, or troubleshoot business applications.
Progent provides nationwide online phone support and consulting services for businesses that run Solaris networks or whose information systems feature a combination of Solaris and Microsoft technology. Online technical support provides maximum return for your information technology budget by preserving client productivity and limiting the time charged for network analysis and repair. Advanced online support utilities and skilled technicians and consultants allow Progent to solve the majority of network issues without wasting time and expense by going to your site. In the vast majority of situations your network issues can be dealt with by telephone or through a combination of phone help and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security specialists to assist with the most difficult network problems.
Configuration Manager 2016 automates application and device deployment at scale, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, provides network health reporting, allows secure end-user self service, and delivers a common control mechanism for administering multi-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can assist your organization with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Progent's certified cybersecurity consultants can run NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are properly set up and effective.
If your company operates a Sun Solaris environment or a multi-OS computer system, Progent's CISM and CISSP-premier consultants can help your whole enterprise in a broad array of security areas such as security management practices, security design and models, access management systems and techniques, applications development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the core competencies and international standards of performance that information security professionals are required to possess. These accreditations provide executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the background and knowledge to offer world-class security support and engineering help.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises consulting services to assist you to design, deploy, optimize and debug a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP consultants can provide economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Progent's team of expert software programmers, relational database architects, and project management consultants can assist enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can help clients plug expertise gaps by offering relational database designers and software programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to integrate SharePoint with additional data sources like Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also offers expertise with multiple web development technologies and can help businesses to create, expand, troubleshoot, or migrate web applications to utilize the latest advances in web technology.
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their scope, Progent can focus on offering hard-to-find skills where Progent has little competition. Small companies who work with trusted independent service providers or who employ in-house IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their networks more reliable, secure, and productive.
Progent's certified Windows 2003 Server consultants can provide network support and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, update, and support offerings include system design, deployment, project management, on-site and remote technical support and repair, Call Center outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
If you have a small business information system with 10 to 50 desktop users, Progent's network outsourcing services free your business from dependence on an individual independent consultant while giving you cost-effective and reliable access to high-quality network expertise. By providing IT consulting service when you require it, providing advanced expertise for key applications, offering unique services such as automated server monitoring, and billing only for support you use, Progent offers you an affordable solution for optimizing the business value of your small office network. Progent is the smart way for small businesses to build and maintain a robust and secure information network and to have quick access to the experienced consulting typically available only to enterprises who can support a large in-house IT group.
Cisco Certified Experts Cisco VPN On-site Technical Support Consultant VPN
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business integrate and support Cisco's security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to evolve with your changing business needs. Progent's Cisco-Certified network experts support Cisco's complete line of hardware and software aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike some independent consultants or local support firms who provide scant documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the support documentation sent by each consultant to every customer. The discipline of detailing and organizing service activity allows more effective service and eliminates a slew of typical problems such as when a support customer is virtually held captive to a consultant who won't release the keys to the kingdom.
Progent can assist you to design and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across on-premises and cloud resources.
Progent's CISSP-premier network security experts can help organizations of any size with any facet of information system security. Progent can implement efficient security systems that protect a small office against modern malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing network resources distributed over multiple physical sites and public and private clouds.
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a team of network experts based in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity preparedness consultants. Progent can also help your business to design and implement a migration to the Flexential data center with services like planning solution configuration, specifying hardware components, system setup and testing, troubleshooting, streamling remote network management, and training your IT staff.
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your business to move from an older edition of SCVMM or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem to make sure you get maximum business value.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce equipment investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common errors small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Progent's Cisco certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data generated locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to assist your business to plan, integrate, manage and repair a backup and disaster recovery solution built on Barracuda Backup.
Progent's pricing policy is to bill for online service and on-premises visits by the minute. Consequently, you owe just for delivered support. Progent does not impose a higher rate for off-hours or priority support, and within California or in regions where Progent offers on-premises service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. Also, Progent applies no service activation charge and asks no retainer for services provided during regular working hours. Many service firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for quick repairs so you won't be tempted to allow less critical problems to fester.
Progent's accredited security and compliance consultants can oversee security audits of enterprise-wide security to determine your organization's cybersecurity profile compliance with recognized international security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and focused cybersecurity evaluations for critical areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's certified security consultants can also carry out comprehensive information security tests to determine your organization's compliance with recognized international security standards such as FISMA, PCI, and ISO 17799.
Progent can help you to understand the wealth of subscription plans available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid solutions that transparently integrate local and cloud-based resources.
Systems Management Server offers extra functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the net administrative costs of managing and configuring software by making it easier to install system images, control mobile devices, and operate management tools. In addition to alerting you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can help you develop sensible processes and policies to manage PDAs and smart portable communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that includes policies, processes and technologies to keep your IT computer system protected.
Progent's experts offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server expertise, security services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist your business with iPhone integration and Apple iPad management, or moving to iCloud. For computer networks built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and able to achieve your company's business goals.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines.
Stealth penetration checking is an important component of any comprehensive IT system security strategy. Progent's security experts can run thorough penetration checks without the knowledge of your company's in-house network support staff. Stealth penetration checking shows whether existing security defense tools such as intrusion detection warnings and event log analysis are properly configured and consistently observed. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or help you migrate to newer firewall/VPN technology. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall and VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your one-stop source for continuing network help, administration, education, and security consulting.
Progent's Juniper-authorized network engineer can assist you to plan and deploy Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from outdated products to current releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network operating system to enable you to streamline the administration and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations manage environments that include a mix of Juniper's OS platforms.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and carry out an efficient migration of your current SQL Server environment to any deployment model including local, cloud-based, or hybrid. Progent's consultants offer online or onsite support ranging from as-needed architecture assessment or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on schedule and on budget.
Progent's Microsoft-certified failover clustering consultants can assist businesses to evaluate the benefits of deploying Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery strategy, help you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual machines, and help you to automate the management of clustered servers.
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact vital IT areas like ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Progent's Microsoft and Cisco certified experts provide several service programs to help mid-size and large companies develop an efficient and productive in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help businesses analyze the various high-quality Help Desk software packages available and determine what packages might be excessively costly, lack critical features, or align poorly with your organization's corporate culture. Progent also offers short-term staffing for businesses who need to augment their internal Help Desk staff for special tasks or to substitute for absent or incapacitated workers.
Progent's Support Program for IT Service Firms lets you use Progent's information technology experts while retaining your own brand as a transparent extension of your IT consulting team.
Progent can help you to design an upgrade to Teams from Skype for Business and install, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology from SentinelOne to defend endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a unified platform to address the entire malware attack progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new attacks.
Progent can provide affordable remote support to assist businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and robotics.
Microsoft supports transparent hybrid environments that combine Microsoft 365 and local Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management strategy based on best practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to half of the time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.
Progent's SonicWall firewall experts can help you integrate, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build protection into your corporate operations.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client satisfaction and enjoy the tightest operational relationship with Microsoft. The understanding, skills, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better solutions for your IT network.
Progent's Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of advanced business applications that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information system. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.
Progent's certified relational database developers offer small and midsize businesses remote support for popular database products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and integration, application design and coding, management support, replication strategies, capacity planning, tuning, data migration, information security, backup and recovery systems, troubleshooting, and webinar training.
Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 including cloud and hybrid solutions, mobile device management, at-home workforce access, security and compliance, streamlined provisioning, and Help Desk services.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack sufficient internal resources to configure proper test systems, the lab cuts capital outlay and engineering risk while keeping critical network initiatives on schedule.
Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that utilize local resources along with one or more public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration support services such as Microsoft Azure hybrid cloud design and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Progent's Microsoft Office Word and Microsoft 365 Word consultants offer a broad selection of affordable remote consulting services to help you to manage your existing Microsoft Office Word solution or assist you to move to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between different releases of Word, interfacing Word with other Office applications like Office Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet integration, and remote training classes tailored for your special requirements.
Progent's certified Internet Security and Acceleration Server consultants have extensive experience developing ISA Server-based security installations for information systems with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information security needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.