For companies with a mix of Apple Mac and Windows desktops, there exist two popular alternatives for running Microsoft Windows-only applications on an Apple Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Windows-based computer to run Windows software and access network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac system so that you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these products for using Windows programs on your Apple Macs and can also assist your business to evaluate and configure third-party products for Windows platform simulation.
If your company does not need urgent online support but expects to require assistance with your network in the near future, you can save time and money and guarantee that the right IT skill will be available when you want it by getting in touch with a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent has been providing SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the scope of IT know-how to help organizations of any size to plan and carry out a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine if an in-house, online or hybrid configuration is best suited for your organization; and pick the right version of SharePoint 2013 for your applications. Progent offers full project management support or can help in specific jobs associated with your SharePoint 2013 migration.
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who use Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and transmit email, search the Exchange global address list, copy addresses, synchronize appointments, and invite fellow workers to conferences via your Exchange account. Progent will verify that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage training.
ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware.
Microsoft supports transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
Progentís private cloud hosting enables small and midsize businesses to run key applications such as SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restore. You can use Progentís private cloud to eliminate major investments in the acquisition, upkeep, and operation of network equipment and data center facilities while achieving world-class levels of system availability and security.
Small to mid-sized companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced IT service programs, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to offer small company information systems world-class reliability, security, and productivity.
Progentís Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you upgrade from older versions of SQL Server to Microsoft SQL Server 2005.
System Center 2016 provides important improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a prior release of System Center, or debug your System Center environment.
Progentís Microsoft certified experts provide a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management solution built, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to install and configure, and with its segmented design you can license only the capability you currently need, with the option to add clients and increase functionality when necessary. Progentís Dynamics GP/Great Plains Software support experts can show you how to install, customize and administer Microsoft Dynamics GP 2010 and also older versions of Microsoft Dynamics GP.
Progent's wireless VoIP phone configuration experts can provide remote and on-premises support to help you build and manage a Cisco Wi-Fi IP phone solution by delivering services that range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Progent has supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has provided system integration, software development, education, and debugging services since the platform's debut. Progent offers in-depth support for updating out of date Dynamics GP ERP systems. Progent can assist you to design, test, and implement an efficient upgrade from a a legacy version of GP to the latest version of Dynamics GP.
Progent's Office Word and Office 365 Word experts offer a wide selection of affordable online support services to help your organization to maintain your existing Microsoft Office Word environment or help you to migrate to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and resolving compatibility issues between different releases of Word, integrating Word with other Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone integration, and remote training classes customized for individuals or groups.
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to help you to fix critical issues detected by SCOM 2012.
Progent's Check Point Software consultants can show you how to choose and configure Check Point Firewall and VPN software and appliances based on Check Point's security platform to provide an economical and efficient security defense for your information network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and provide a single stop for continuing technical support, administration, education, and design expertise.
Before Progentís MOM-based solution, network problems were handled reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend analyses created by MOM, Progent is now able to fix network issues before they becomes serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers suspect that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, security and performance.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are built on proven virtualization techniques that allow small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital investments, system maintenance, and IT management while benefiting from world-class reliability and an unprecedented level of vendor flexibility.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and fixing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
When performing IT tasks for enterprise clients, Progent follows a phased methodology based on defined milestones in order to meet financial, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design adjustments, and professional deployment. All facets are recorded to make available a comprehensive description of technical services performed and to assist in downstream network maintenance.
For small and midsize organizations, computer security and regulatory compliance can be excessively complex to stay ahead of but too risky to ignore. The world's largest institutions have been breached, and the top cloud services have on occasion been knocked out. It seems as though there's no place to run. Progent has made it economical for smaller organizations to carry out critical security projects effectively by offering the benefit of billable time to the nearest minute with no minimum charge for online support. You can have access to a seasoned computer consultant to provide precisely the help you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any level of system security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a complete security plan.
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or Office 365 and streamlines administration through integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts offer online and on-premises support services to help you to manage and troubleshoot your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade.
Microsoft Communications Server delivers IM and presence in an extensible, enterprise-grade solution offering enhanced protection, seamless integration with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated business efficiencies, increased worker productivity, and stronger IP protection with this easy-to-manage, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified professionals can deliver the expertise necessary to deliver all the advantages of Microsoft Office Communications Server across your entire organization.
Progent's Microsoft certified consultants can provide remote and onsite consulting expertise to assist you to manage, maintain, and repair computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, disaster recovery, remote connectivity, smartphone and tablet integration, wireless configuration, and 24x7 network monitoring.
Years of experience with Microsoft's Exchange products makes Progent among the most qualified computer support firms in California for configuring messaging solutions powered by Microsoft Exchange Server 2000. Progent is expert in helping small organizations get the full benefits of Microsoft Exchange Server under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-provided or POP3 Email system, and outsourcing your Exchange Server administration.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, speed and manageability that your business needs.
Progent's application experts offer advanced support, software development, deployment assistance, and webinar classes for popular applications that address key areas including ERP and MRP, financials, business analytics, web application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting services remotely, Progent can help small businesses anywhere in the U.S. to avoid the lost productivity and expense related to travel and on-premises activity without sacrificing the effectiveness of technical services.
Progent can show you how to design, deploy, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend appropriate technology, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a complete 802.11x network security strategy that is well aligned with the security strategy for your overall business network.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, acts as the foundation of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express offer a modern IP-PBX by integrating with apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver efficient and affordable online and on-premises expertise to assist organizations of all sizes to create and administer Unified CM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent's consultants can assist with any facet of Unified CM configuration and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing ISR routers with CUBE VoIP networking support, creating UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design custom mission-critical applications and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that let you analyze your business more thoroughly, transforming uncooked information into valuable understanding of your company and customers.
Progent's Juniper-certified network consultants can help your company to design and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade smoothly from outdated products to current versions. Progent's Junos OS engineers can offer expertise with Juniper's premier network control software to enable you to streamline the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain environments that include a mix of Juniper's software platforms.
Progent can help you to support Microsoft System Center 2007 Configuration Manager to simplify administration, enhance security and compliance, and boost worker output by ensuring that operating systems and applications are always up to date, tracking licensing, and reporting resource usage profiles to help you make informed buying choices. When you are set to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts offer remote and on-premises support to help you create and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.