Progent's Microsoft-certified consultants can assist you to analyze the possible advantages of Hyper-V-powered virtualization for your business, perform pilot installations to verify Hyper-V's operation with your production applications, assess your network and server architecture for smooth performance with virtualization technology, help you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to track and administer Hyper-V, offer expert consulting support for improving the security of your virtual machines, design and validate business continuity processes that maximize network uptime, and deliver continuing consulting and technical support including low-cost remote repair and comprehensive Help Desk outsourcing.
Microsoft Dynamics GP/Great Plains allows you to grow and control your company more efficiently by offering deep access to decision-driving data and a rapid return on investment. Microsoft Dynamics GP confers important business benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial processes, standardize procedures throughout your company, improve inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase free cash flow. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to make sure you reap all the benefits of your Dynamics GP software.
Progent provides nationwide online help and consulting services for companies who run environments based on versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Online technical support provides maximum return for your information technology dollar by preserving client productivity and limiting the hours charged for computer repair services. Sophisticated online support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of IT problems without wasting time and money by going to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a combination of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISM premier security specialists to assist you with the toughest system issues.
Progent has 20 years of experience assisting small and mid-size companies to plan, implement, tune, manage, and debug computer networks that incorporate teleworkers.
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and international standards of performance that information security managers are expected to learn. CISM gives executive management the confidence that those who have earned their CISM certification have the experience and knowledge to deliver efficient security management and support consulting.
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance expert. The interview is designed to help assess your company's preparedness to defend against ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to gather information about your current security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective security and backup environment that minimizes your vulnerability to a ransomware attack and aligns with your business requirements.
Progent's certified Excel and Office 365 Excel consultants offer a broad variety of online support services to assist you to design, develop, test, install, administer, and debug applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel applications to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between various versions of Office Excel. Progent can provide as-needed help to organizations looking for a quick fix to a stubborn issue associated with Excel and Progent can also provide full project management support for upgrading or developing line-of-business application software based on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to meet the special requirements of individuals or teams.
If you are developing UNIX or Linux applications on a network that includes Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of strategic know-how without the continual distraction of maintaining your business network. Through the use of automated server monitoring and by providing remote and on-site support when your company needs it, Progent offers an affordable solution for supporting an IT system that features excellent reliability, protection, and performance. Progent's developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, network monitoring, and Contact Center outsourcing.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer satisfaction and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your business better technical solutions for your information network.
Progent's Microsoft Certified professionals can provide expert consulting for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange installations or upgrades and can supply onsite technicians to assist large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.
Progent's Juniper Networks-certified network consultants can assist your company to design and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network control software to help you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you manage environments that include a combination of Juniper's OS platforms.
Cisco's Meraki line of switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting expertise to help you to design and implement a productive network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to maintain security, develop and validate a disaster preparedness plan, and resolve technical issues associated with any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Even if your company has a minimal network support group and a modest IT budget, your information network can still feature the same high availability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital network applications and hardware up and running.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and service companies to simplify complex supply chains and improve the efficiency of critical business processes to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from occasional guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.
This page includes the latest updates on cybersecurity threats, patches, and leading practices. Call or email Progent if you need assistance defending your system against the latest cybersecurity threats.
Progent's Microsoft-certified experts can show you how to evaluate the economic case for deploying SharePoint Server 2007, consult with you on the appropriate edition of SharePoint Server for your circumstances, offer setup and integration services, assist you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint Portal Server 2007, design a comprehensive security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk services.
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Progent's certified database developers offer businesses of any size remote support for popular RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services offered by Progent include software installation and configuration, application design and programming, management services, replication and synchronization strategies, capacity planning, performance tuning, data migration, security and compliance, backup/restore options, problem solving, and training.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map out, monitor, reconfigure and debug their networking hardware such as routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require important software patches, or isolating performance bottlenecks.
This page includes the latest updates on security threats, fixes, and leading practices. Call or email Progent if you need assistance securing your system against the latest IT security threats.
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises evaluation and migration services for Windows 10 provided by Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile management, telecommuter access, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for IT support staff and end users, and ongoing technical help.
Progent's pricing model is to charge for remote support and in-person help by the minute. As a result, you are billed just for received support. Progent does not impose a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel except for emergency calls where on-site work is less than four hours. Also, Progent imposes no minimum charge and requires no monthly commitment for services delivered during regular working hours. Many support firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for quick fixes so you will not be tempted to allow simple problems to fester.
Progent offers access to the affordable support of remote Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet access solution matches your business needs. Support services available from Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth switchover to a new carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Fortinet FortiGate next-generation firewalls are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet firewalls to safeguard your digital assets at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
Progent's Linux support services offer small businesses and software developers help with administering and supporting Linux systems that operate with Microsoft-based networks. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of experience offers you a convenient single source to show you how to build and manage a protected and robust mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your business is considering migrating your main or offsite backup system to the Herakles data center, Progent offers a range of cost-effective consulting services such as data center relocation, system installation and upgrades, network improvements, project management services, virtual server configuration, offsite network monitoring, streamlined system administration, software development, disaster recovery/business continuity planning and testing, security evaluation, and the support of Progent's Test Lab.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Progent's Microsoft-certified engineers can provide low-cost online and on-premises support to implement your migration to Exchange 2010, generate thorough documentation of your upgraded email environment, train your network support team and end users to get them up to speed quickly on Exchange 2010, and offer ongoing management consulting and engineering help. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern security environment that extends across your on-premises and cloud assets and guards all users anywhere with any device.
Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain minimal in-house IT support teams with affordable access to enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include fixed network maintenance costs, smart automation of routine management processes, continual absorption of new technology, graceful transition from older technology to current solutions, improved alignment of computer technology with business goals, guidance from veteran network consultants, and freeing up management to focus on business issues instead of fast-evolving computer technology.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or small service firms who offer minimal documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the service reports transmitted by each consultant to each customer. The practice of detailing and organizing support records results in more effective service and avoids a slew of common problems such as when a service customer is virtually held captive to a consultant who won't release vital service information.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential network devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner and more secure AD implementation. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with information security standards, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and higher availability.
Barracuda's affordable CloudGen Firewall devices combine web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust support with centrally managed and monitored services throughout your complete enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the depth of expertise to serve as your one-stop source for technical guidance, maintenance, education, and security consulting.
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, once workers complained about them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent can now address system troubles before they becomes serious enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients know that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to provide small business IT systems enterprise-class availability, safety and productivity.
Progent's Technical Response Center provides national remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service engineers offer phone help and online direct computer access to isolate and resolve technical problems quickly and affordably. The scope of IT expertise available from Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to appropriate experts as required.
Progent offers the expertise of BlackBerry-premier professionals who can assist small organizations to design, manage, and troubleshoot BlackBerry technology affordably and effectively, eliminating the need for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This breadth of expertise, combined with Progent's efficient online support model, offers small companies an efficient solution for integrating BlackBerry technology productively into their information system.
SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, lessening the difficulty of designing, deploying, managing, and using company information and analytical programs in environments ranging from mobile devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's IT outsourcing services offer affordable computer consulting for small organizations. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or creating a web-based eCommerce application, outsourcing your network engineering services can reduce costs and eliminate risks, allowing network support budgets to increase in a more linear and controlled manner than is possible by building up a bulky, knowledgeable internal IT organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust system foundation for your vital business software powered by Windows.
Progent can assist your organization to design a migration to Teams from Skype for Business Online and install, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent's consultants have supported Dynamics GP and Great Plains software for over 20 years and Progent has delivered system integration, software development, education, and troubleshooting services since the platform's original release. Progent offers high-level expertise for upgrading out of date Dynamics GP deployments. Progent can assist you to plan, pilot, and carry out an efficient upgrade from a an outdated release of GP to the latest edition of Microsoft Dynamics GP.
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based AI tools by SentinelOne to defend endpoint devices and physical and virtual servers against familiar as well as zero-day ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company more complete support for your information network.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's production servers in a solution that delivers the highest level of dependability and scalability and is in addition easy to transfer to another host. ProSight Virtual Hosting options are based on proven virtualization platforms that enable small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and IT administration while benefiting from world-class reliability and an unprecedented degree of vendor flexibility.
Progent's certified cybersecurity experts can perform NodeZero-based threat assessments to verify your security defense tools and policies are properly configured and effective.
System Center Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables safe self service, and delivers a single control mechanism for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help your organization with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Citrix has developed a powerful family of platforms that deliver enterprise-level manageability, expandability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix virtualization products and can help you design, test, implement, optimize, and support Citrix virtualization platforms.
Progent has delivered support for Dynamics GP and Great Plains software for over two decades and Progent has delivered integration, software development, training, and troubleshooting since the product's debut. Progent offers advanced support for updating out of date Dynamics GP/Great Plains ERP systems. Progent can help you to plan, pilot, and implement an efficient migration from a an outdated release of GP to the newest version of Microsoft Dynamics GP.