Apple macOS and OS X, Linux, Solaris Expertise
UNIX Integration and Support:
UNIX and Windows Integration
If your company network is built mostly on MS Windows products but still relies on important business applications running on UNIX, Linux, or Solaris, Progent can assist you to integrate your mixed platforms into a unified network that permits all your operating systems to work together for simpler management, transparent dataflow, superior availability, improved performance, and solid protection.
For mixed-platform networks, Progent's integration, support, and repair consulting include:
- IT Infrastructure Integration and Support
Progent's authorized Microsoft-certified engineers and Cisco-certified CCIE support specialists can show you how to build a secure network architecture that allows both UNIX and MS Windows users to access data and services. Progent's MS Active Directory consultants are accredited professionals in planning, implementing, and maintaining complex Active Directory implementations. Progent offers expertise in setting up and troubleshooting Cisco routers, switches, VPN devices, wireless interfaces, and storage networking solutions. Progent can also show you how to consolidate physical servers and leverage your investment in high-availability technology by implementing a virtual infrastructure with products such as VMware. - Support for Windows Services for UNIX (SFU) and SUA
Progent can show you how to deploy Microsoft Windows Services for UNIX (SFU) and Subsystem for UNIX-based Applications (SUA) to enable cohesion between Microsoft Windows and UNIX networks. SFU provides integration between Windows 2003 Server and various versions of UNIX including Sun Solaris 10, Hewlett Packard HP-UX, IBM AIX Open UNIX, and RedHat. Windows Services for UNIX enables you to share MS Windows folders across NFS and features enhanced validation in native Microsoft Windows 2003 Server Active Directory networks. Windows Services for UNIX comes with the POSIX-compliant Interix subsystem, which delivers a full library of UNIX utilities and shells, support for a single-rooted file architecture, and a software development kit for porting application software. - Online Network Monitoring and Administration
Progent's MS System Center Operations Manager 2007 support expertise can maximize your information system's reliability, throughput, and protection via automatic server monitoring. Progent's familiarity with Systems Management Server (SMS) and Remote Installation Services can enable your company to standardize Windows PC and application installation. Progent's network monitoring specialists can also utilize a variety of UNIX-based system monitoring tools such as Nagios and MRTG in order to assist you to repair or optimize your network architecture. - ProSight Enhanced Security Protection Managed Service
ProSight ESP is a managed security service offered at an affordable monthly subscription fee with a simple licensing model that covers any endpoint device, physical or virtual, and that can be scaled to any size. Operating systems supported include Windows, Linux, macOS and OS X, Apple iOS and Android. One agent manages any mix of virtualization platforms, cloud services, operating systems and physical devices. Centralized scanning enables you to deploy anti-malware compute resources across multiple devices to optimize protection and performance. Learn more about ProSight Enhanced Security Protection unified endpoint protection service. - On-site Technical Support
Progent's network support experts have delivered world-class on-site network help to companies in the for over 18 years. The background of Progent's Microsoft and Cisco-certified technical support staff can help you to resolve tough infrastructure, messaging, or security issues that require the skills and technical depth of a veteran support organization. Progent offers in-person service in major cities across the United States - Help Desk Call Center Services
Progent's Help Desk Outsourcing Services are intended for organizations who have to operate within a limited IT budget but who require immediate contact with a Call Center with expert telephone assistance and complete escalation capability. Important components include call center phone service for PC help and network repair, secure remote access to permit Progent's technical experts to see exactly what your clients experience in order to fix problems rapidly, and intelligent prioritization and escalation.
If you are looking for engineers to help you to incorporate legacy Linux, Sun Solaris, or UNIX computers with your Microsoft Windows network, phone Progent at
An index of content::
Branch Office Consultant Services
Microsoft and Cisco Certified Sales Office On-site Technical Support
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique capability for serving branch offices that need network help with the responsiveness associated with with small companies but which includes professional client interaction, thorough documentation, and compliance with corporate IT standards. If your enterprise has a sales office located anywhere in California or any region covered by Progent's consultants, Progent can offer a wide array of in-person and on-line IT support services and network architecture expertise.
Cisco switch patch management Specialists
Cisco switch patch management Engineers
Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances such as switches and wireless APs, and IoT devices like alarms and health monitors.
Nexus Switch EIGRP On-site Support
Cisco Experts Nexus Switch Fabric Extender IT Consultants
Nexus series switches are engineered to deliver the speed, expandability, availability, cloud readiness, capacity, data protection and ease of management required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide online and on-premises consulting services to assist your IT staff to plan an efficient switch architecture, set up pilot systems to confirm your network design, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability evaluations, set up proactive monitoring and alert systems, consolidate resources through virtualization, troubleshoot switching and routing issues, optimize system performance, plan for expected growth, and set up the advanced high-availability (HA) features available for Cisco's Nexus family of switches. Progent can also assist your business to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
SCOM 2012 Fabric Monitoring On-site Technical Support
24x7 System Center 2012 Operations Manager Consulting
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and repairing System Center Operations Manager environments and offer organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to remediate serious problems detected by SCOM 2012.
24/7/365 FRx Reports Design
Microsoft Report Designer Integration Firm
Progent can provide online and onsite consulting to assist you with any phase of business intelligence (BI) reporting ranging from debugging or modernizing reports to designing and implementing an advanced BI environment. Progent's BI experts can help your company to maintain your current reporting system, help you to upgrade reports from a discontinued reporting product to a current one, and deliver custom remote training tailored to your individual requirements. Progent's management reporting and analytics professionals can provide experience in the leading business analytics reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
2500 Wireless Controller Remote Technical Support
Remote Consulting 9800 Series wireless controller
Cisco's {Catalyst wireless controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening data security by identifying cyber threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
24x7x365 Spotlight and Outlook for Mac Consultant Services
Consulting Mac voice mail
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and send email, examine the Exchange global address list, copy addresses, synchronize calendars, and alert people to meetings with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are enabled. Progent also offers customized one-on-one Entourage education.
Enterprise System Consulting Services
After Hours Multi-site Branch Office Network Support
For enterprises with branches in or any area served by Progent's engineers, Progent's Microsoft-Premier network support experts and authorized Cisco network consultants can provide a range of network consulting services including project planning, SOX compliance, office relocations, corporate security, network design, on-site or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent IT consultant can show you how to plan a multi-office information system that makes smart use of colocation services and Internet data centers. Progent's Microsoft Certified engineers can help large enterprises plan, deploy and support massive rollouts of the latest versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco technology for connectivity solutions that combine basic, high-speed, integrated, and wireless networking.
Microsoft Certified Expert System Center 2016 Operations Manager Network Consulting
SCSM 2016 Consulting Services
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that include Linux, Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new deployment of System Center 2016, expand or tune your current one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.
NetApp MetroCluster Professionals
NetApp MetroCluster Troubleshooting Professional
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to deliver fast, zero RPO disaster recovery (DR) between sites located up to 300km apart from each other. Progent's roster of veteran network consultants can assist you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering guidance with tasks such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a configuration replication network, and testing your DR system to verify compliance with information assurance standards and regulatory mandates.
Microsoft 365 Publisher Integration Online Support
Microsoft 365 Yammer Integration Consulting Services
Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly combine on-premises and cloud products and services.
SQL Server 2016 Application Migration Online Consulting
SQL Server 2016 Data Warehousing Integration
SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, uptime, BOYD integration, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Hadoop support, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and on-premises support to help organizations of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Windows 2000 Network Consultants
Biggest Windows Server 2000 Upgrading
Progent's certified Windows 2000 consultants can help you optimize the capability of your existing Windows 2K Servers and can streamline network management, offer technical support and repair, and strengthen security. Progent can also show you how to create, rationalize, and execute a plan to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in setting up test programs to eliminate the technical risk associated with moving to Windows 2003 Server by uncovering potential hardware and application compatibility problems.
Windows Server Essentials Migration Engineers
Consulting Windows Server Essentials
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent offers comprehensive project management to help you plan and execute a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Specialists Shared Computer Support Help Desk
Shared Helpdesk Computer Engineer
Progent's Network Call Center Outsourcing Support Services for desktop technical support are intended specifically for small businesses who require immediate access to a Help Desk Service Center with professional telephone support and effective escalation options but who must operate within a modest information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.
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