Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, create a corporate-wide security strategy, streamline IT management, help with application development, and build and validate a DR/BC plan.
Progent has two decades of background assisting small and medium-size businesses to design, implement, optimize, manage, and debug IT networks that incorporate at-home workers.
Progent's Microsoft-certified consultants can show you how to evaluate the economic case for deploying SharePoint Portal Server 2007, consult with you on the appropriate edition of SharePoint Portal Server for your application, offer configuration and deployment expertise, assist you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and custom application programs to operate with SharePoint 2007, develop a company-wide security plan that encompasses portal technology, and deliver maintenance and Help Desk services.
Cisco has developed an extensive product line of routers that includes appliances designed to provide the protection, bandwidth, and reliability required by customers from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 APs, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, IP phones, and cameras. Progent offers the expertise of seasoned wireless consultants who can assist you to determine the value of Ubiquiti's UniFi technology for your business and assist you to design, deploy, manage, and maintain your UniFi ecosystem.
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of cutting-edge high-end applications that can provide your company a significant competitive advantage. SQL Server provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in designing, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's UNIX family support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient single source to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Dynamics GP/Great Plains accounting includes analytics and reporting features that let you track all business processes, sales and expenses, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to create reports that allow you to analyze your business more thoroughly, turning raw data into valuable business information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom business application development and eCommerce solutions that integrate seamlessly with Dynamics GP.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike some independent consultants or local support organizations who offer scant documentation or specifics of services done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation sent by every consultant to every customer. The practice of detailing and organizing service records allows more effective support and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release vital service information.
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based analysis technology by SentinelOne to guard endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat progression including filtering, detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Progent imposes no initialization fee and requires no retainer for support services delivered during regular working hours. Progent's one-minute granularity does away with big bills for fast solutions so you will not be tempted to permit minor problems to fester.
Progent provides technical services for medium size companies who have 100 to 250 network users. The mid-size business or office has typically been an underserved part of the market for network consulting expertise. The overhead and service access practices of major third-party support organizations make them excessively costly for the typical mid-size business or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the networks of much larger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and proactive server monitoring, significantly lowers the IT maintenance costs of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a wide range of small business technologies. If your mid-sized company or small business is searching for the quality of network support needed for a medium size office without budgeting big-company prices, you need Progent.
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you a convenient single source to help you build and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Cisco has designed an extensive product line of routers that includes routers built to provide the protection, performance, and reliability required by organizations ranging from small offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you support new users, start new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, install, enhance, manage and troubleshoot a Wi-Fi network optimized for your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
Progent's ProSight Virtual hosting services provide small companies a variety of benefits such as lower capital expenditures, savings on operational costs, improved management focus, enterprise-class security, enhanced fault tolerance, and business continuity.
If your business network combines Linux technology technology with Microsoft Windows, Progent can show you how to incorporate your servers into a cohesive environment that allows all your OS platforms to coexist for simple management, transparent information exchange, high reliability, superior performance, and tight protection. Progent's UNIX/Linux and Microsoft Windows integration support services feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, online network help and repair, on-site technical support, and Helpdesk outsourcing.
Progent offers cost-effective remote support to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security strategies.
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoint devices printers, network appliances like routers and wireless APs, and IoT devices such as sensors and health monitors.
Progent's data protection experts can help you to design, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 enables file or image backup/recovery for VMs and physical computers, works with all popular public clouds, and permits businesses to create a data protection solution with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss resulting from human miscues, computer errors, ill-intentioned users, and malware attacks like ransomware.
Progent is one of the most qualified information technology support firms for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet FortiGate firewalls to safeguard your IT resources at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Remote 24x7 network monitoring, proactive alarms, and periodic reports are crucial to preserving the health of your IT system and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide several RMM solutions available as economical service packages designed to help your company to identify and resolve a most network issues before they get big enough to hurt your business.
Progent's certified Windows 2003 Server engineers offer network support and expert consulting for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, configuration, administration, and support services include system planning, deployment, project management, on-site and remote technical support and repair, Help Desk services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Microsoft 365, previously called Office 365, is Microsoft's growing family of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud services are available in an array of subscription plans targeted at markets ranging from students and home offices to global enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can assist you to evaluate the many subscription options offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid solutions that seamlessly combine local and cloud-based products and services.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent runbook for recovering services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and maintain a disaster recovery solution powered by VMware SRM.
Progent can provide cost-effective online support to help businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-centric or hybrid cloud networking models that seamlessly incorporate Amazon AWS cloud services. Progent can provide as-needed support to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing services to help you move to the Amazon AWS cloud on time and on budget.
Cisco's security and remote connectivity solutions for small to medium sized businesses offer a full range of easy-to-administer protection products to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and CCNP qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your business goals.
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email help, security services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also help your business with iPhone integration and Apple iPad management, or moving to iCloud services. For computer environments based solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and supporting a network infrastructure that is available, safe, fast and aligned with your organization's objectives.
Stealth penetration checking is a key part of any overall IT system security plan. Progent's security experts can perform extensive penetration tests without the awareness of your organization's internal IT resources. Stealth penetration checking shows whether current security defense systems such as intrusion incident warnings and event log monitoring are properly configured and consistently observed. Progent can implement ongoing autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks common to modern variants of ransomware.
Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application programmer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also assist you to design, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also provides support for Data Guard and Streams replication technologies and Oracle Recovery Manager.
Progent's certified Excel and Office 365 Excel consultants offer a broad variety of remote services to help you to plan, develop, pilot test, deploy, administer, and debug applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your current Excel applications to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between various releases of Office Excel. Progent can provide as-needed support to organizations looking for a fast fix to a stubborn problem related to Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business applications based on Office Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the special requirements of individual users or groups.
Progent offers advanced online support to help organizations connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon AWS. Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that combine on-premises resources as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud integration services such as Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 20 years of experience providing advanced consulting expertise online, and Progent can help you complete your cloud integration projects quickly and within your budget.
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to deploy, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's certified SQL Server 2017 experts can assist your organization to design and implement a smooth upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, data security, uptime, BOYD integration, plus built-in BI. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language integration, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide remote and onsite support to help businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
ProSight Reporting is a growing line of in-depth reporting tools created to integrate with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
System Center Configuration Manager automates software provisioning and updating, streamlines compliance settings management, inventories network assets, guards against company data leakage, provides health monitoring, allows safe self service, and delivers a common point of control for managing multi-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can assist your organization with any aspect of planning, installing, using and repairing a SCCM deployment for local, cloud-based, or hybrid networks.