Additional Topics of Interest

Open Now Microsoft and Mac Desktop Technology Consulting
Microsoft Desktop Outsourced IT Services

Progent can provide a variety of affordable online and on-premises support services to help your business to configure, administer, and debug desktops and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

24-7 Microsoft Entra Exchange Consultant
Coder Microsoft Azure Virtual Machines

Progent can assist companies of any size to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the typical errors small organizations make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.

Network Assessments IT Outsourcing
Help Desk Outsourcing Network Support Companies

Progent imposes no initialization charge and asks no retainer for support services provided during regular working hours. Progent's one-minute granularity avoids large invoices for quick repairs so you will not be tempted to permit minor problems to stay unaddressed. .

Systems Consultant Mid-sized Business
Consultancy Firm SMB

Progent provides technical support for medium size companies with 100 to 250 system users. The medium size company or work group has traditionally been an underserved segment of the market for IT support services. The overhead and service delivery practices of large outside service firms make them excessively costly for the ordinary small company or small medium business (SMB), which usually relies on a minimal IT budget with which to support an information system whose advanced technology and capability are frequently comparable to the information systems of much bigger companies. Progent's service delivery model, which takes full advantage of online support, virtual office technology and 24x7 network monitoring, dramatically lowers the IT maintenance costs of a small-medium business while offering the small organization with enterprise-level service from professional, world-class experts with background in a broad array of midsized business technologies. If your medium size company or small business is looking for the quality of IT help appropriate for a medium size office without budgeting enterprise costs, contact Progent.

Project Design Tuning Engineer
24/7 Project Planning Engineers

For enterprise project management assistance, Progent can provide the services of senior information technology experts with decades of background in technology management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise customers follow best practices to make sure strategic projects are completed on time and within budget.

SQL Server Capacity Planning Contract Programming
Microsoft MS SQL Security Contractor

SQL Server 2005 delivers indispensable, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and using company data and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in designing and deploying data-driven, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

Technical Support Firms Linux RedHat Online
Top Quality Specialists Linux RedHat Phone-based

Progent offers national online phone support and troubleshooting services for businesses that operate networks based on versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides optimum leverage for your IT budget by preserving user productivity and limiting the hours billed for computer analysis and repair. Advanced online support tools and skilled technicians and consultants combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your location. In the vast majority of cases your network issues can be remediated over the phone or through a combination of phone support and remote access. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to help with the most challenging system issues.

Award Winning Microsoft Financial Software Technical Consultant
Dynamics GP Power BI Integration Support

Key characteristics of Dynamics GP software include a modular structure that lets you license just the components you need, a standardized foundation based on Microsoft technologies to protect your investment and offer a highly integrated environment, advanced reporting capabilities that permit you to track all activities, income and expenses and sales trends, compatibility with Microsoft Office to speed access to business data, the capability to integrate information from almost any database or desktop application into Microsoft Dynamics GP, and an open architecture that makes it possible to create custom applications. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can provide expert GP support professionals to show you how to convert the advanced features of Microsoft Dynamics GP business accounting software into a high-value business solution.

Microsoft Forefront TMG 2010 Technical Support Services
Support Forefront Network Inspection System

Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that delivers a one-server solution for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft consultants can assist your company to design and execute pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server.

24-Hour CCDP Certified Catalyst 3850 Switch Network Consultant
Catalyst 6800 Switch Professional

With Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain all the benefits of bringing intelligent services into their IT infrastructures. Cisco's Catalyst switch product line allows you to enable features to make your network infrastructure sufficiently available to accommodate time-critical requirements, scalable to support growth, secure enough to protect confidential information, and capable of prioritizing and managing all traffic to streamline network performance. Progent's CCIE certified engineers can help you select and deploy Cisco Catalyst switches that make sense for your business. Also, Progent's certified security consultants can show you how to create a strategic security plan and set up Catalyst switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.

Comprehensive Event Management Online Support Services
Application Monitoring Troubleshooting

Remote continuous monitoring, automated alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as economical services designed to assist your company to detect and resolve a most IT network issues before they get big enough to disrupt your business.

Microsoft Dynamics GP Integration Services
Dynamics GP Software Development Troubleshooting

Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to create reports that let you analyze your business more effectively, turning uncooked information into useful understanding of your business.

Support and Integration SCOM Management Packs
SCOM 2012 Microsoft Azure Monitoring Support and Setup

Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious issues uncovered by SCOM 2012.

Ekahau Analyzer Wi-Fi Network Troubleshooting Consulting
Ekahau Wi-Fi Network Design Remote Troubleshooting

Progent's Ekahau-certified Wi-Fi experts can assist you to plan, implement, optimize, manage and debug a Wi-Fi solution customized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF measurement.