Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, using and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can deliver a wide variety of cost-effective online support services based on proven best practices to assist organizations of any size to receive all the advantages of this leading project management solution. Services available from Progent include solution design, installation and migration, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Les Kent has a 35-year history of effective network integration, corporate administration, sales, and operations. He has shown a talent for developing sophisticated information technology solutions during his time as as a network architect, software developer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and global corporations.
For large businesses, Progent can supplement internal network support staffs by offering world-class background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can act as a transparent local extension of corporate network management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project planning, and top-level support for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and specialists to assist with a site relocation or branch move, or a system architect to help with building or using an Internet Data Center or co-location site.
Progent's UNIX platform support services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you create and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent believes that a carefully architected and executed network is a vital piece for enabling a company's success, and we follow this credo in our own network infrastructure. Progent has built a zero-downtime virtual office network that allows our staff consultants and certified contractors to deliver fast and efficient service, cooperate easily on sophisticated projects, and gain from career and personal growth by acting as a member of an exciting company culture of personal drive and independence.
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to fix critical problems detected by SCOM 2012.
Progentís Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web technology for efficiently coordinating people, teams and data. Microsoft SharePoint provides a common spot for your workers or clients to access, organize, share and manipulate useful information, files, and applications and to communicate with other people. SharePoint allows quicker and better decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge theyíve created in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint experts can assist you to maintain your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Microsoft supports seamless hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is carried out on time and within budget.
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support staff, develop a corporate-wide security strategy, automate IT administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent can assist you in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 for hosting Exchange; designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progentís consultants provide expertise in a variety of technologies relevant to mobile networking including network infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft certified professionals can save your company time and money by applying their wireless experience to show you how to choose and configure wireless access solutions that make sense for your company. Progent can also optimize your network infrastructure so that mobile handhelds work more reliably.
Progent's Microsoft Premier professionals can provide expert consulting for enterprise-wide deployments of Microsoft Exchange. Progent's experts can show you how to plan multi-site Exchange Server 2007 installations or updates and can supply local technicians to help enterprises with deployments of Exchange Server in the or any region served by Progent's consultants.
Progent offers cost-effective online and onsite consulting to help businesses of any size to move any portion of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
Progentís Technical Response Center provides national extended hours remote help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone support and online secure computer connection to troubleshoot and resolve network problems quickly and economically. The scope of IT experience available from Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to competent specialists as needed. For critical problems, the Technical Response Center endeavors to answer your request for service within one hour.
Microsoft Dynamics GP can help you grow and manage your business more efficiently by delivering easy access to decision-driving information and a rapid return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits including its ability to expand the presence of your organization, handle your accounting, computerize financial processes, unify procedures across your company, refine inventory control, enhance order accuracy, grow sales and minimize turnaround time, and increase free cash flow. Progent can help you configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.
Network monitoring ordinarily involves observing a networkís resource utilization in order to identify throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux or UNIX and can be deployed to monitor multi-OS networks where Linux and Windows operate together. Progent's system support consultants can help you take advantage of both these programs to optimize and troubleshoot your network. Progent's Linux support professionals offer small companies and developers help with managing and servicing UNIX and Linux networks that coexist with Windows-based technology.
Progent offers affordable remote support to help companies of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing ISA Server-based security solutions for information systems with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's team of application experts offer advanced consulting, custom programming, deployment help, and webinar classes for popular business applications that address vital areas including ERP, financials, business analytics, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing high-level consulting services remotely, Progent can assist small businesses throughout the U.S. to eliminate the time and expense associated with travel and on-site visits without sacrificing the high quality of technical support.
Progent offers two ultra-affordable service packages intended to enable small businesses to receive an objective security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from outside your firewall to determine possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert executes a system scan from a secure computer inside your firewall to evaluate your exposure to inside attacks. Both security inventory packages are configured and executed from a protected external location.
Progent's Cisco-certified IP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology to guard endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to address the complete malware attack progression including protection, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks.
In performing IT projects for enterprise customers, Progent follows a phased methodology driven by specified milestones so as to achieve financial, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design tuning, and expert deployment. All facets are recorded to make available a detailed description of technical services delivered and to assist in downstream system maintenance.
Progent can provide onsite education customized for people who want to expand their understanding of the Apple macOS and OS X operating system, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar classes for Mac application software.
The server cluster technology built into the high-end versions of Windows Server 2008 is dramatically redesigned to streamline the installation, configuration, and administration of clusters that provide greater levels of system dependability, security, efficiency, and flexibility. New or enhanced features include cluster verification, revamped setup and installation, improved cluster administration, new cluster infrastructure for increased uptime, better security and quorum structure, elimination of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you evaluate the advantages of Windows clustering, plan and implement a deployment, train your IT personnel to manage your cluster environment, provide ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.
Progentís IT outsourcing packages offer affordable computer support for small organizations. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your system, or developing a web-based business application, outsourcing your network engineering services can contain expenses and eliminate risks, allowing IT support expenses to grow in a more moderate and manageable manner than is possible by building up a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and robust network architecture for your vital business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.
ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data.
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or on-premises configuration and debugging support to assist you to design, configure, update, optimize, manage and debug Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless access points to accommodate your unique office design, building structure, and anticipated workloads.
Progentís Microsoft certified consultants offer a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution based, like all Microsoft financial tools, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP family, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP is easy to deploy and integrate, and with its modular design you can purchase only the capability you currently require, with the ability to expand clients and increase capabilities when necessary. Progentís Microsoft Dynamics GP/Great Plains Software consulting engineers can help you deploy, customize and administer Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.
Microsoft allows you to create transparent hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have certain mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on schedule and on budget.
Progent can assist small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware investments. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the common errors small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid systems. Progent offers advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud solutions that provide maximum uptime, fault tolerance, and disaster recovery.
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to develop a unique ability for supporting branch offices that need IT help with the responsiveness common to with small firms but which includes effective communications, complete documentation, and compliance with corporate IT standards. If your enterprise has a branch office situated anywhere in California or any region served by Progent's engineers, Progent can provide a wide range of onsite and on-line IT consulting services and system architecture expertise.
Progent's Linux consulting experts offer small businesses and developers help with managing and maintaining Linux systems that operate with Microsoft-based networks. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of expertise offers you an easy single consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.