Progent's CCIE-certified networking consultants have extensive background assisting Internet Service Providers to architect, deploy, administer, tune, and debug high-availability, scalable network environments suitable for shared public networks.
Progent offers technical support for medium size companies with 100 to 250 system users. The mid-size company or work group has typically been an overlooked part of the market for IT consulting services. The cost structures and service access practices of large outside service firms make them too expensive for the typical small company or small medium business (SMB), which commonly has a minimal IT budget with which to support an information system whose advanced technology and sophistication are often similar to the networks of far bigger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and 24x7 network monitoring, dramatically lowers the IT support expenses of a small-medium business while providing the mid-size company with big-company support from professional, IT experts knowledgeable in a wide range of midsized business technologies. If your mid-sized company or small business is looking for levels of network help appropriate by a medium size organization without budgeting enterprise costs, you need Progent.
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management services are built upon mature virtualization platforms that allow small companies with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure support, and IT administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Microsoft Windows 8.1 is designed to run on computers from smartphones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen interface and iconic live tiles user interface, offer a wide selection of benefits for organizations who understand how to put them to work. Progent's Microsoft-certified consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain significant competitive value from the operating system's various new and enhanced technologies.
Progent's Intune consultants can assist your company to assess the strategic case for utilizing Intune for managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can help your company to define policies, set up test environments to evaluate the appropriateness of Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.
Progent's Microsoft engineers can provide in-depth expertise in deploying, managing and debugging any edition of Project Server and can deliver a broad range of affordable remote consulting services following industry best practices to assist organizations of all sizes to get all the advantages of this powerful project management solution. Services offered by Progent include system planning, software configuration and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training.
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent's Check Point Software experts can help you select and configure Check Point Firewall/VPN software and hardware based on Check Point's security platform to provide an affordable and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point technologies including ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and offer a single stop for continuing technical support, maintenance, education, and consulting expertise.
Progentís Microsoft certified experts offer small and mid-size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical applications rapidly and reliably to specified users, lower software costs and adhere to licensing agreements by understanding usage profiles, improve Windows security by improving your awareness of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the management capabilities incorporated into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and appliance inventory.
Progent can show you how to design, deploy, manage, and troubleshoot a viable Wireless network architecture, recommend appropriate hardware and software, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a complete wireless network security strategy that is well integrated with the security strategy for your entire corporate network.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering continually improved spam and virus filtering, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis tools as well as outgoing email filtering to let you repair your email environment and define and enforce company email policy.
Progent can provide fast online access to Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can link to your environment using powerful remote support tools to deliver quick and affordable analysis and repair of critical network issues.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2003 support, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange Server 2003 that are best aligned to your business needs.
Progent's Cisco wireless VoIP phone configuration consultants offer remote and onsite support to help you build and maintain a Cisco Wi-Fi IP phone deployment by providing services that can range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Progent is one of the most experienced network support firms for designing email systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the benefits of Microsoft Exchange Server 2000 under common situations including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Progent's Cisco Meraki wireless AP consultants provide remote and on-premises support to assist organizations of any size to design, deploy, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including switches, routers and ASA firewalls to create a seamless network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Progentís Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for intelligently coordinating people, groups and data. SharePoint Server provides a common spot for your employees or clients to access, organize, distribute and interact with relevant information, files, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and projects with the data theyíve developed in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can assist your organization to manage your current SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent's Wireless Consulting Services provide a convenient, economical way for companies of any size to integrate, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, databases and logs; setting up HLB for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft and Cisco authorized experts provide three service programs to help medium-size and large companies create an efficient and productive internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Services help organizations analyze the numerous top level Help Desk software packages available and determine what packages might be excessively expensive, lack key capabilities, or align badly with your organization's corporate culture. Progent also offers short-term staffing for organizations who need to augment their internal Help Desk team for special projects or to fill in for vacationing or indisposed personnel.
Progent provides consulting for security analysis software such as LANguard from GFI for performing a variety of programmed network auditing scans to uncover possible security gaps. Progent has extensive experience with network analysis tools and can show you how to make sense of audit reports and react effectively. Progent can help you design security into your company processes, install auditing software, define and deploy a protected system environment, and recommend policies to maximize the security of your network. Progent's security consultants are available to assist you to set up a firewall, implement safe remote connectivity to email and business applications, and integrate virtual private network. Progent's certified security engineers can also test the security of web applications and can conduct extensive security tests of company-wide security to determine your organization's compliance with important industry security standards such as HIPAA, NIST, and ISO 17799.
Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall product that fits your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to suit your particular business needs. Progentís Microsoft support experts offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides custom e-Commerce consulting support for safe, company-wide resource sharing plus integration with CRM applications.
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to track your business more thoroughly, transforming raw data into valuable insights into your business.
For advanced project management support, Progent offers access to senior information technology experts with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise customers adhere to leading practices to ensure that development or deployment projects are successfully completed on time and on budget.
Progent's Microsoft-certified SQL Server application programmers and database administrators offer remote consulting to assist organizations of all sizes to create, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants can provide help with any element of application development in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by offering continually updated spam and virus blocking, policy administration, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, management and reporting utilities as well as outgoing email testing to let you repair your email environment and specify and regulate corporate email policy.
Progentís fault tolerant network consultants provide non-stop computing consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, high-availability Internet architecture design, high-availability data center consulting, and other high-availability networking support to help your company design a 24x7 network for line-of-business applications. Progent has the background to develop affordable, high-availability networks by deploying the expanding library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent system load balancing.
Progent's Microsoft-certified experts can deliver a range of network consulting services to assist companies of all sizes to install, administer, and troubleshoot environments that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to design and configure testing environments to assess Windows 8.1 and plan and implement Windows 8.1 deployment plans based on proven methodologies.
If your business does not need immediate online support but expects to need technical services with your information system soon, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or send email to email@example.com.
The CISA credential is a prestigious achievement that represents mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to assist companies in the fields of IS audit process, information technology enforcement, network assets and infrastructure ROI, information technology service delivery, safeguarding of data resources, and disaster recovery planning.
Progent can assist you to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, improve compliance, and boost productivity by making sure that operating systems and applications stay up to date, managing licensing, and reporting usage patterns to help you make smart buying decisions. When your organization is ready to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and implement an efficient move to System Center 2012 Configuration Manager.
Besides providing the expertise of Microsoft Dynamics GP consultants, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade support, and one-on-one or group online training classes tailored to address your particular needs. Progent's experts also can help you integrate and support a protected, robust network foundation to run your ERP, MRP and accounting solutions.
The sophistication and connectivity demands of Microsoft Windows Servers calls for a network consulting team with hands-on experience and in-depth familiarity with designing and integrating seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your strategic goals. Progentís consulting support can help you with planning, deploying, managing, and supporting Windows Server systems that maximize the business value of your computer system. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Stealth intrusion testing is an important part of any comprehensive IT system security strategy. Progentís security experts can perform thorough penetration checks without the knowledge of your company's in-house IT resources. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event history analysis are correctly set up and consistently observed.
Citrix offers a comprehensive line of products that deliver advanced manageability, expandability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified engineers can assist your company to assess the strategic benefits of Citrix technology and help you design, validate, implement, optimize, and maintain Citrix solutions.
Citrix offers a comprehensive family of products that deliver enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of Windows desktops and Windows applications. For distributing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help your company to evaluate the business advantages of Citrix technology and help you design, test, deploy, optimize, and maintain Citrix solutions.
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and global standards of skill that information security professionals are required to master. It provides executive management the confidence that those who have earned their CISM credential possess the background and knowledge to deliver efficient security management and support consulting.
Progentís Microsoft certified professionals can offer small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy creation of enterprise-class business programs that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Remote server management cards offer IT managers complete control of a server without the need for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and manage a high-availability business network that includes remote management cards and Progent can use these remote management cards to deliver low-cost remote technical support. Progent has experience with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works seamlessly across all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as system design, deployment, administration, remediation, and application development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment.
Progentís Shared Call Center service allows your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution based on the top shared professional services automation tool for handling service requests, ticketing, ownership, status tracking, and reporting.
Progent has more than a decade of experience configuring, maintaining and troubleshooting the core platforms that make up System Center and can assist your organization to design, configure, maintain, and repair your System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can help your organization to upgrade to the latest edition of System Center from a previous release or from another datacenter management solution to provide the advantages of best-in-class deployment, automation, security and compliance, plus infrastructure and application availability and performance monitoring.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive intranet system.