When performing consulting tasks for enterprise clients, Progent uses a phased methodology driven by specified milestones in order to achieve budgetary, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design adjustments, and professional deployment. All phases are documented to make available a detailed summary of IT services delivered and to assist in downstream system support.
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of cutting-edge high-end applications that can give your company a significant competitive edge. SQL Server provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, ensures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Nagios and MRTG are powerful, license-free monitoring utilities that operate on the Linux OS and can be used to monitor UNIX/Linux environments, Microsoft Windows networks, or mixed-OS situations in which Linux and MS Windows coexist. The Nagios monitor allows system support engineers to monitor network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to track the traffic through SNMP network appliances including processors, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these utilities to tune and repair your system.
Before Progentís Microsoft Operations Manager solution, network problems were handled reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent is now able to address server troubles before they grow to be serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers are aware that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class service continuity, security and productivity.
Progent's Citrix-accredited engineers can help you to evaluate the strategic advantages of XenServer and other Citrix platforms, and can assist you to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can in addition analyze your current XenServer environment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.
Progent's Microsoft-authorized consultants can show you how to evaluate the economic justification for implementing SharePoint Portal Server 2007, consult with you on the most appropriate edition of Microsoft SharePoint Server for your application, offer setup and deployment services, assist you to set up Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application software to work with SharePoint 2007, design a comprehensive security strategy that encompasses portal technology, and provide troubleshooting and Help Desk support.
Progent's Microsoft certified consultants can assist you to evaluate Microsoft Windows 7 to confirm application compatibility and to determine its performance and stability operating in your environment. Progent can also help you to assess the potential business advantages of moving to Microsoft Windows 7. If Windows 7 fits your business, Progent can help your IT organization to plan and execute a smooth migration to Windows 7 from a previous release of Microsoft Windows.
Progent's certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, staff, create an enterprise-wide security plan, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and debug their networking appliances such as routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that require important updates, or identifying the cause of performance issues.
Progent can assist your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent offers expertise for security analysis utilities such as Microsoft Baseline Security Analyzer for running a set of programmed system testing scans to uncover potential security problems. Progent has broad knowledge of network analysis tools and can show you how to understand testing reports and respond effectively. Progent can help you design security into your company processes, configure auditing applications, define and implement a secure network architecture, and suggest policies to maximize the security of your network. Progent's security consultants are available to assist you to configure a firewall, design safe remote connectivity to email and data, and install VPN. Progent's qualified security consultants can validate the protection of web software and can run extensive security audits of company-wide security to validate your company's compliance with important international security standards such as FISMA, PCI, and ISO 17799.
Progent's Microsoft-certified professionals have over a decade of background delivering email solutions for customers that range from small offices to global corporations. Progent provides economical support for all versions of Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and facilitate off-site and wireless email connectivity. Progentís Exchange consulting services can assist you in designing and implementing a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP clients using Outlook and can help you integrate Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam filtering and data data leak prevention, Progent offers Email Guard security services.
Microsoft ISA 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft ISA Server 2006 experts can show you how to design, cost-justify, test, install, configure and manage the any edition of ISA Server 2006 on your network.
Progentís Technical Response Center provides affordable national after-hours online troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide 24x7 telephone support and online secure network access to troubleshoot and repair technical problems rapidly and affordably.
Progent offers two ultra-affordable service packages designed to enable small businesses to get an impartial security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security expert runs an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a network scan from a secure computer within your company firewall to evaluate your exposure to internal threats. Both security inventory packages are set up and executed from a protected external location.
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's ability either to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to gather information concerning your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup/recovery environment that minimizes your exposure to a ransomware attack and meets your business requirements.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Dynamics GP 2015 R2 features a revamped design that improves cloud readiness, works with the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and experience to resolve the critical technical and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.
Windows Server 2008 is a major advance in making IT networks more secure and available, simpler to virtualize and administer, higher performing, and able to provide a better platform for web hosting and development. Progent can help your company benefit fully from the enhancements built into Windows Server 2008 by delivering consulting, tech support, training, temporary staffing, monitoring, and security expertise.
Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain small internal IT support teams with low-cost help from enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed services include predictable IT maintenance costs, automation of common administrative tasks, continual absorption of new technology, smooth migration from older technology to modern solutions, improved alignment of computer technology with strategic goals, guidance from veteran IT experts, and freeing up management to concentrate on business rather than fast-evolving information technology.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X firewalls and include unified management of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally control IT environments that include branch offices, data centers, and cloud resources.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent continues to offer technical support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess whether to move up to next generation firewall products from Cisco. Progent's Cisco technology experts can help your company plan and carry out a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or onsite configuration and troubleshooting services to assist you to plan, configure, update, tune, manage and debug Aironet wireless AP environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office layout, building structure, and anticipated workloads.
Progent offers affordable remote access to IT engineers with expertise in a wide range of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and handhelds. Progent offers help for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to design, upgrade, or maintain data backup solutions for a variety of environments including on-premises, remote, cloud, or hybrid.
Progent is convinced that a well designed and implemented information system is a crucial piece for enabling any firm's growth, and Progent follows this philosophy in our corporate system environment. We have created a non-stop virtual office network that allows our in-house consultants and certified contractors to deliver fast and effective support, cooperate easily on challenging projects, and gain from career and private growth by acting as a member of an exciting business ethos of self motivation and independence.
Progent's Microsoft and Cisco certified network engineers can provide expert support for a broad array of technologies and can deliver that assistance by phone nationwide or in person in major cities throughout the country and anywhere in . Progent provides online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Windows and UNIX-based platforms. Progent also can provide access to the help of Cisco CCIE infrastructure engineers for complex connectivity problems, as well as the the assistance of CISSP-qualified security consultants to handle complex security design and problem solving. Progent has provided online troubleshooting to companies in every state in the U.S.
Progent's certified Windows 2003 Server engineers can provide network support and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, administration, and support services include network planning, deployment, project management, on-site and off-site network support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent provides national online technical support and consulting services for companies that run Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft technology. Progent's consultants offer macOS and OS X users a variety of IT services including desktop support, upgrading to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent can also assist your business with Apple iPhone and Apple iPad support, or migrating to iCloud. Online IT help offers optimum return for your IT budget by extending user productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote support tools and skilled technicians and engineers combine to enable Progent to handle most network problems without wasting time and expense by going to your location. In most of cases your IT issues can be dealt with over the phone or through a mix of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM premier security specialists to assist you with the toughest network problems.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to design specialized mission-critical programs and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you create reports that let you analyze your business more effectively, transforming uncooked information into useful understanding of your company and customers.
Progent's compensation structure is based on revenue sharing, so just like being a freelance contractor, your earnings are directly driven by your work effort. Some Progent support staff focus on quality of life and elect to consult at a more relaxed pace, utilizing our flexible schedule to follow personal enthusiasms such as hiking, car racing, snow boarding, fishing, vacations, or spending free time with family and friends. Others use the chance to earn big bucks through lots of work and long days. Progent fully supports either end of the spectrum and any point in the middle.
Progent's Microsoft-certified consultants can help you to automate desktop update and patch deployment by providing support for management platforms that include Configuration Manager 2007, Systems Management Server 2003, and WSUS.
GIAC was founded in 1999 to validate the skill of network security professionals. GIAC certifications are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security disciplines addressed under GIAC certification including auditing infrastructure vulnerability, event management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent is a leader in economically providing world-class IT help to small companies. Progent's success in addressing the network service needs of the historically underserved small company market is the cumulative result of key technical and operational innovations that have removed a great deal of the conventional costs out of administering IT service, injected unprecedented technical expertise into the support mechanism, and significantly streamlined the repair cycle.
Progent's Solaris platform support services provide small and mid-size companies and software developers support for administering and supporting Solaris systems that operate with Microsoft-based technology. Progent can give your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience offers you a convenient single consulting firm to help you create and manage a protected and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Cisco offers an extensive array of routers including appliances built to deliver the protection, bandwidth, and reliability demanded by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Progentís Wireless Site Survey helps you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your facilities, providing your business a wireless solution that has the reception, speed, load-handling capability, QoS, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
Progent provides IT support for mid-size businesses who have 100 to 250 system clients. The medium size company or office has typically been an underserved part of the market for IT consulting services. The overhead and service delivery models of large third-party support firms make them too expensive for the ordinary small company or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT network whose advanced technology and capability are frequently similar to the networks of far larger companies. Progent's support delivery model, which takes great advantage of online service, virtual network technology and proactive server monitoring, significantly lowers the network support costs of a small-medium business while offering the small organization with big-company support from professional, world-class experts knowledgeable in a wide range of midsized business network solutions. If your medium size organization or small business is searching for levels of network support appropriate by a mid-size organization without paying enterprise prices, call Progent.
Cisco has developed an extensive array of routers including appliances built to deliver the security, bandwidth, and reliability demanded by organizations from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you support new users, open new offices, install new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Routers.
ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and allows rapid recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical data.
Progent's certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, application development, and debugging services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a cohesive information management solution.
With virtual servers, businesses are able to run many virtual machines on a single physical server. Virtual server technology allows companies to enjoy all the benefits of server isolation, while avoiding the expense that goes with buying extra server hardware. Virtual servers are also the critical technology for building private clouds, which offer important advantages such as lowering the costs of hardware, datacenter facilities, and management while enhancing data protection, network availability, and disaster recovery. Other useful server management technologies include server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can assist you in all areas of server virtualization and administration to allow your company to contain expenses and conserve time.
The CISA accreditation is an important achievement that represents mastery in information system security audit and control. Accredited by ANSI, the CISA credential has consultants pass an extensive examination given by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to assist businesses in the areas of information systems audit services, information technology administration, systems and infrastructure lifecycle, IT service delivery, safeguarding of data resources, and disaster recovery preparedness.
Progent's Cisco-certified wireless technology consulting experts can assist you to configure, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT support experts. With Progent's affordably priced IT service packages, mid-size businesses can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to offer small and midsize business networks world-class availability, security and productivity.
Progent's Cisco Wi-Fi IP phone configuration consultants can provide online and onsite support to help your organization build and manage a Cisco Wi-Fi VoIP phone deployment by delivering services that range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Progent offers three basic types of Help Desk support : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your customers easy access to a dependable support group with years of experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on earning the support Call Center a positive reputation as a solid contributor to business productivity. Progent's goal is to fix rather than merely record problems.
For companies that have a mix of Apple Mac and Windows computers, there exist two basic solutions for running Windows-dependent applications on a Mac: an external connection to a physical Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows applications and access network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can help your company to manage these products for using Microsoft Windows software on your Macs and can in addition assist you to assess and configure third-party products for Windows platform simulation.
If you are a network consultant with system support experience, joining Progent and working for Progent's customers will enhance your skills via interaction with Progent's staff of mutually supportive, high-output consultants. Progent's commitment to providing network expertise and technical help to small businesses will give you the opportunity to consult closely with decision makers and add significantly to the success of dynamic companies. Also, Progent's virtual office environment provides state-of-the-art technology for remote service and wireless connectivity to allow you to deliver fast fixes when you take on business-critical issues.
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by providing constantly updated spam and virus blocking, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities plus outgoing email testing to help you fix your email system and define and regulate company email policy.
Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller technology. Progent offers support for both hardware-based and software-based Wi-Fi controllers and can assist you to determine which type is appropriare for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller expertise.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's popular ASA 5500-X firewalls and offer centralized control of advanced security features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control IT ecosystems that include local offices, data centers, and cloud resources.
Microsoft Mac Office allows Apple Macintosh users to run the industry's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows users.
Progent can assist you with every phase of Microsoft Azure integration including needs definition, prerequisites evaluation, solution architecture, pre-production testing, implementation, centralized management, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to set up a hybrid cloud environment that transparently integrates physical datacenters with Azure-based resources.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based devices engineered as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or on-premises integration and troubleshooting services to help you to design, configure, update, optimize, manage and troubleshoot Cisco Small Business wireless AP deployments of any size or architecture.
Cisco Unified Communications Manager, formerly known as CallManager, is the heart of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with unified messaging apps such as Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified consultants can deliver effective and budget-friendly remote and onsite support to help businesses of all sizes to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum productivity. Progent's consultants can assist with any facet of Unified CM setup and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, designing Cisco UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent's Meraki wireless AP experts provide online and on-premises support services to help businesses of any size to design, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and firewalls to build a seamless ecosystem that provides the same access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or computing device.
Progent can help you in any facet of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Cisco has developed a full product line of routers that includes appliances built to provide the security, performance, and reliability demanded by customers from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.
Progent can provide the support of a certified engineer with an extensive background deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can assist you to plan, install, expand, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your IT network. Progent can also provide the expertise of network infrastructure consultants able to assist businesses of any size to build and maintain a communications network that delivers the performance, dependability, protection, and scalability you need to support your video conferencing/telepresence solution.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent can help you prepare and execute an efficient move to Dynamics GP/Great Plains so that you retain your data, improve your security, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize business disruption by designing and executing a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to create custom business software and eCommerce solutions that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with designing, installing, managing and supporting powerful information technology applications based on Microsoft Windows Server 2003, and can assist your migration from Windows 2000 Server or Windows NT.
Progent can provide the expertise of RIM BlackBerry-certified experts who can help small businesses to design, manage, and repair BlackBerry technology affordably and effectively, doing away with the need for an internal BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient online service delivery model, provides small businesses a cost-effective option for integrating BlackBerry technology seamlessly into their information network.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools to guard endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the entire malware attack lifecycle including filtering, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks.
Progentís Microsoft-certified consultants can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central location for your employees or clients to access, manage, distribute and manipulate relevant data, files, and software and to interact with one another. It allows faster and better decisions, more efficient sharing across groups and more economical business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available within and without a business network. Windows SharePoint Services join employees, clients, workgroups and projects with the knowledge theyíve developed in a way that makes data convenient to find, retrieve and re-use.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized control and comprehensive security for your email traffic. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of information system security. Progent can implement cost-effective security solutions that protect a small office from modern malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile users accessing IT resources spread across multiple physical datacenters and various clouds.
Nexus series switches are designed to provide the performance, expandability, uptime, cloud readiness, capacity, security and ease of management needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises consulting and troubleshooting services to assist you to create an optimal network topology, set up test environments to confirm your switching solution, deploy Nexus switches, define and enforce effective policies, perform security vulnerability assessments, configure proactive monitoring, fully utilize resources by means of virtualization technologies, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and take advantage of the powerful high-availability (HA) capabilities incorporated into Nexus products. Progent can also help you to upgrade efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Progentís Wireless Site Survey makes it easy to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network adapted to your environment, offering you a WLAN that has the reception, speed, load-handling capability, Quality of Service, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service.
Progent's Microsoft authorized experts offer three service programs to help mid-size and large companies create a cost-effective and successful internal Computer Support Helpdesk. Progent's consulting services include ROI analysis, process study and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help businesses sift through the various high-quality Help Desk application programs available and decide what products may be excessively expensive, miss critical features, or align poorly with your organization's business goals. Progent also provides short-term staffing for organizations who want to reinforce their in-house Help Desk staff for special tasks or to fill in for vacationing or indisposed workers.
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with replication to provide fast, zero data loss disaster recovery between datacenters that are up to 300km away from one another. Progent's roster of veteran network consultants can help your business to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a configuration replication network, and testing your DR solution to prove compliance with industry standards and regulatory requirements.
Progent can assist companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment investments. Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure you avoid the common mistakes small companies make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help you to design and carry out an efficient migration of your current SQL Server environment to any deployment model including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from as-needed architecture review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These enhancements affect key facets of IT including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Progent offers small and mid-size companies expert consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security companies such as Check Point Software, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and choose the right technologies from a variety of vendors to achieve your security goals while staying within your budget limits.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's production servers in a solution that gives the maximum level of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that allow small companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security designs for information systems with many locations, remote users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that meets your information protection needs without limiting your network.