Progent is a leader in economically delivering world-class network support to small businesses. Progent's success in addressing the network service needs of the chronically underserved small business sector is the combined outcome of major technical and operational breakthroughs that have removed much of the conventional costs out of administering IT service, injected unmatched professional skill into the IT service mechanism, and dramatically streamlined the repair process.
Progent can help small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you avoid the typical errors small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.
Progent's Cisco-certified SIP infrastructure experts can assist your business to plan, deploy, manage, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective remote or onsite expertise to assist businesses to move smoothly to a modern unified communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.
Progent's Microsoft-Certified SQL Server engineers can provide a range of support services to help small companies to plan, deploy, manage, and repair MS SQL Server 2008 systems in order to realize the maximum competitive benefit from Microsoft's advanced relational database platform. Also, Progent offers assistance with network infrastructure, enterprise-wide security, and application programming to optimize the business benefit of your SQL Server network.
Progentís Wireless Site Survey makes it easy to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing your business a wireless solution that delivers the coverage, performance, capacity, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service.
Progent's Data Center engineers can help you identify fault-tolerant data centers that match the particular requirements of your business. Fault tolerant colocation sites are particularly attractive to small businesses due to of their low cost and convenience compared to taking a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum degree of fault tolerance is too costly for the majority of small companies. Progent can help you reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, simplifies ongoing support demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the background to complete your move quickly and affordably. Progent's Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.
Progent's certified Windows Server 2003 engineers offer network support and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, update, and maintenance offerings include network design, installation, project management, on-site and off-site technical support and repair, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to create a modern security ecosystem that spans your data center and cloud resources and guards any user anywhere with any endpoint device.
Progent's Apple Mac experts can support the creative aspect of Mac computing by offering help services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Progent's Microsoft-certified consultants have more than 10 years of background providing email solutions for companies that range from small offices to large corporations. Progent offers affordable consulting for all versions of Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and implement remote and wireless email connectivity. Progentís Exchange consulting services can assist you in designing and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent also provides integration help for Windows 8, Windows 7, and Windows XP clients using Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard security services.
Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements favorably impact key IT areas including ease of administration, availability, security, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and train your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management for Exchange 2013.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of high-end programs that can provide your company a critical competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Progent offers comprehensive support for every step of your Microsoft Exchange 2010 upgrade including end-to-end project management, site analysis, project design and documentation, specification of all new software and hardware required, recommended sourcing, pilot testing at client site or at Progent's testing facility, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the old system, and training for customer's IT staff and end users.
Progent offers the support of an accredited consultant with expertise integrating products from the leading telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, expand, or maintain a telepresence environment that protects your current investment and optimizes the business value of your IT network. Progent can also provide the expertise of network infrastructure engineers able to assist companies of any size to build and maintain a network that provides the speed, reliability, security, and scalability you need to accommodate your video conferencing/telepresence environment.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 10 years of support in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with designing, installing, administering and supporting powerful IT applications powered by Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 Server or Windows NT.
Progent wants to find staff-level, solutions-driven Microsoft accredited engineers with MCSE certification; Cisco certified network engineers with Cisco CCDP or CCIE credentials; security professionals with CISSP or CISM or comparable security certification; and advanced network architecture experts with a background in mobile solutions, wireless connectivity, high uptime, workplace recovery, information protection, and virtual servers. Progent also seeks employees to work on our team of help desk service technicians and off-site troubleshooting experts. Also, Progent is hiring talented administrators who can perform effectively in Progent's fast-paced, virtual office culture.
Progentís high availability network experts provide reliability consulting, disaster recovery services, network load balancing, fault-tolerant interoffice connectivity, 24x7 Internet architecture design, fault-tolerant data center consulting, and other fault-tolerant networking services to show your company create a 24x7 network for mission-critical applications. Progent possesses the knowledge and experience to design affordable, non-stop networks by deploying the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-site network with a completely redundant Internet connection and efficient network load balancing.
Microsoft Exchange 2013 incorporates major improvements to the functionality of Exchange 2010 and introduces powerful new features plus a redesigned structure. These improvements favorably impact key IT areas such as manageability, availability, security, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of upgrading to Exchange 2013, design an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and management services for Exchange Server 2013.
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.
Progent's SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design security into your business processes.
Progent can help your business to plan a migration to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
For large organizations, Progent can leverage internal IT groups by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branches, Progent can perform as a seamless local extension of corporate IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, network architecture, Sarbanes Oxley conformance, project planning, and world-class support for multiple location network environments powered by Enterprise Windows 2003. Progent can offer on-site consultants and specialists to assist with a campus move or office move, or a system architect to help with building or using an Internet Data Center or Hosting Facility.
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can help create efficient security systems that guard a small business from advanced threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing IT resources spread over multiple physical datacenters and various clouds.
Progent provides several basic kinds of Helpdesk services : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your customers instant access to a dependable technical group with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft technology. Progent's focus is on earning the support Helpdesk a positive image as a key contributor to company performance. Progent's goal is to fix rather than simply report problems.
Cisco's Small Business family of APs are Linux-powered units engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer remote or on-premises configuration and troubleshooting support to help you to design, implement, update, optimize, manage and debug Cisco Small Business wireless AP environments of any scale or architecture.
SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, availability, mobile computing support, and built-in BI. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to help businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager.
Progent can assist small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and to manage iPhones and iPads and Android smartphones and tablets.
Progentís Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
SQL Server 2014 incorporates significant improvements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services that include planning, deployment, administration, remediation, and application development services to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Microsoft Dynamics Customer Relationship Management helps small companies build positive customer relationships. Integrated Sales and Customer Service components enable employees to share data to help promote sales success and deliver consistent, efficient customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service data.
Remote server management cards offer IT administrators complete control of a server without the requirement for a personal visit. Using remote management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and manage a high-availability business network that incorporates remote server management cards and Progent can use these remote management cards to provide low-cost remote technical help. Progent is familiar with a number of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Microsoft CRM helps mid-market businesses nurture profitable customer interactions. Built-in Sales and Customer Service components enable in-house staff to share information to help improve sales success and deliver steady, effective customer service. Progent can configure the most sensible server and communications environment, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can show you how to combine Microsoft CRM with your sales or customer support databases.