Progent’s Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to configure, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's experts offer macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can help clients to migrate to macOS from OS X or other earlier versions of OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also help you with iPhone support and iPad management, or moving to Apple's iCloud. For business environments based solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your company's business goals.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a consistent runbook for restoring applications and services quickly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, configure, test and maintain a DR system powered by VMware Site Recovery Manager.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your company, develop pilot programs and migration strategies, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT personnel how to run new management utilities, and provide continuing consulting and troubleshooting via affordable options such as Help Desk Call Center service and online technical support.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a seamless information management system.
Progent’s Cisco-Certified network consultants provide professional PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy combination of protection, speed and reliability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive management solutions. Progent’s network consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi appliances installed on multiple venues with any number of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi professionals who can help you to assess the value of UniFi products for your business and assist you to plan, install, manage, and maintain your UniFi solution.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with popular handheld devices, allows single login with Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and experience to resolve the critical technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the return on your investment in this powerful product.
Progent provides live online instruction for an array of desktop applications and environments including Office and Office 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction provides the benefits of traditional in-person instruction, including instant communication between students and trainers, but avoids the expenses of transportation and the challenge of trying to accommodate the availability of many workers. Available to individuals or groups of all sizes, Progent's virtual instruction permits the instructor to run the class from an online facility while the students can be spread throughout an office or across the the U.S. Live online learning utilizes proven teaching aids like virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be short and personalized to specialized topics or longer in time and broader in coverage.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for the legal profession. Progent offers online guidance from NetDocuments consultants who can help legal departments and law firms to plan, configure, administer, optimize, or troubleshoot a document management system (DMS) solution based on NetDocs.
Progent's Microsoft and Cisco-certified consulting experts can help you to determine the benefits of Microsoft Exchange Server 2010 for your business and can help you to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick payback by improving your productivity, cutting the cost of equipment and service, streamlining management, and integrating your vital communications technologies.
Progent can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity services for both on-premises and cloud resources.
Progent's Microsoft Certified engineers can provide world-class consulting for major deployments of Microsoft Exchange Server. Progent's experts can help you prepare for multi-site Exchange Server installations or upgrades and can provide local personnel to assist large companies with deployments of Microsoft Exchange in the or any area covered by Progent's consultants.
Progent provides expertise for security auditing utilities including Microsoft Baseline Security Analyzer for running a variety of automatic network auditing scans to identify possible security problems. Progent has broad experience with security analysis tools and can show you how to make sense of testing reports and respond appropriately. Progent can show you how to design protection into your business operations, configure scanning software, plan and deploy a protected system architecture, and suggest policies to maximize the security of your IT system. Progent's security consultants are available to help you set up a firewall, design secure remote connectivity to email and data, and install virtual private network. Progent's certified security engineers can also validate the security of web-based applications and can conduct extensive information security evaluations of company-wide security to validate your company's compliance with important international security standards including HIPAA, PCI, and ISO 17799.
Progent provides national urgent technical support and consulting services for companies who operate UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX/Linux and Microsoft Windows products. Online technical support provides optimum leverage for your IT dollar by protecting client efficiency and limiting the hours billed for computer repair services. Advanced remote access tools and experienced service specialists and engineers allow Progent to solve the majority of network issues without squandering time and expense by traveling to your site. In most of situations your IT issues can be dealt with by telephone or via a mix of phone help and remote access. Progent can offer the services of Cisco CCIE network engineers and CISSP certified security professionals to help you with the most difficult system issues.
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or small support organizations who offer scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the service reports transmitted by every consultant to each customer. The discipline of detailing and archiving service records results in more effective service and eliminates a variety of common misfortunes such as when a service customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Progent’s Microsoft-expert consultants can help your organization to update your application servers or desktops from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of migrating to 64-bit processing, design an affordable migration process that minimizes business interruptions, and provide economical, expert remote support to assist your company to install 64-bit operating systems and application programs on your current hardware.
Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
The Certified Information Systems Auditor credential is an important qualification that signifies mastery in IS security auditing. Certified by ANSI, the CISA accreditation has consultants undergo a comprehensive test given by the ISACA international professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to help companies in the fields of IS audit services, information technology administration, network assets and infrastructure ROI, IT service delivery, protection of data assets, and business continuity planning.
System Center Configuration Manager 2016 automates application and device deployment at scale, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, provides health monitoring, allows safe self service, and offers a single control mechanism for managing multi-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid networks.
Progent is seeking a range of on-staff employees including solutions-driven Microsoft Certified Systems Engineers; connectivity consultants who have Cisco CCNP or CCIE certification; and consultants for advanced network design with backgrounds in mobile connectivity, wireless networking, non-stop systems, business continuity solutions, data preservation, and server virtualization. We are also looking for desktop support technicians, off-site troubleshooting professionals, and CISSP or CISM accredited security professionals. Progent is also seeking veteran managers and administrators who can perform efficiently in Progent's dynamic, virtual office environment. Progent works with freelance professionals with specialized expertise and hands-on background in important IT topics beyond Progent's primary technical concentration. Our Experts Group hires contractors who can provide consulting and development services for mission-critical applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer expert skills in technologies such as telecom, web site development, Electronic Data Interchange, web commerce, or dbm programming. Independent contractors certified by Progent coordinate with our staff engineers to deliver comprehensive IT services for small and midsize business networks.
Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security and compliance, and increase productivity by making sure that operating systems and applications are always current, tracking licensing, and reporting usage patterns so you can make smart buying choices. Once your organization is set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Progent's Microsoft-certified network engineers can help you to assess the benefits of Exchange 2010 for your company and can help you to plan and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick payback by improving your productivity, lowering the cost of hardware and service, streamlining administration, and integrating your vital communications technologies.
ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you prove compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support team, create a corporate-wide security plan, automate IT administration, help with application development, and build and validate a DR/BC plan.
For corporations with branches in or any region served by Progent's engineers, Progent's Microsoft-Premier IT consulting professionals and authorized Cisco system specialists can provide a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, site moves, corporate security, system design, local or phone-based branch office support, and troubleshooting for collocation hosting environments. A Progent network consultant can help you plan a multi-site information system that makes smart use of colocation services and Internet data centers. Progent’s Microsoft Certified engineers can help large enterprises design, deploy and support major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to configure Cisco products for connection solutions that combine simple, high-performance, integrated, and remote networking.
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital files, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information.
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or local service firms who offer minimal documentation or details of services performed, every service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation sent by each staff member to each customer. The discipline of detailing and organizing service activity results in more effective service and avoids a variety of typical problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Progent's Cisco CCIE network consultants can help your business to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Progent can assist your business in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, databases and logs; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent provides live online training for a range of client apps and environments including Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote training provides the advantages of conventional physical classroom instruction, including immediate communication between students and trainers, but avoids the expenses of transportation and the hassle of trying to synchronize the availability of multiple trainees. Available to single students or groups of all sizes, Progent's live online training permits the instructor to run the class from an online facility and the students can be spread across an office or across the the U.S. Virtual learning supports powerful teaching mechanisms like broadcast white boards, real-time questions, and shared desktops. Classes can be short and targeted to specialized subjects or longer in time and wider in scope.
Progent can assist businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and network infrastructure and ensure that you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Android handhelds.
Progent has extensive experience providing a broad range of online IT consulting and emergency repair services to local governments and schools throughout the U.S. Progent is one of the industry’s pioneers in delivering advanced online IT support and has delivered network solutions to clients in every state. Remote support saves travel costs and solves problems faster than on-premises service calls.
Progent’s Microsoft certified professionals offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business system from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through experienced planning and integration of Forefront TMG and ISA Servers. Progent's Microsoft engineers can assist your company to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist businesses of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the technologies that go into creating a cohesive Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent’s Wireless Consulting Services offer a convenient, economical way for businesses of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's engineers can deliver a variety of technical services to help organizations of all sizes to install, manage, and troubleshoot environments that include desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help design and configure test environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment projects based on proven methodologies.
Les Kent has a 35-year track record of successful network integration, corporate management, marketing, and operations. He has demonstrated a knack for developing sophisticated information technology solutions in his roles as as a system architect, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major corporations.
Microsoft Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server and offers a centrally managed web gateway that delivers a one-server solution for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, permits custom reports powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft engineers can help your company to plan and carry out pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help you to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, non-stop system solution that takes into account reliability issues covering a wide range of network technologies and procedures.
Progent’s Cisco-Premier network experts offer experienced PIX Firewall consulting services covering design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and secure access services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of security, speed and availability for information networks of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent’s network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft Premier professionals offer expert consulting for enterprise-wide implementations of Microsoft Exchange. Progent's experts can show you how to plan multi-location Exchange installations or upgrades and can provide onsite technicians to assist enterprises with deployments of Exchange Server in the or any area covered by Progent's consultants.
Progent's Juniper Networks-authorized NetScreen engineer can help your company to install and integrate NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper products, and repair infrastructure problems in all-Juniper or mixed-vendor systems.
Progent's Microsoft-certified consultants can provide advanced support in deploying, managing and debugging all versions of Project Server and can provide a wide variety of affordable online support services following industry best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Support services available from Progent include system design, installation and migration, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent’s Technical Response Center (TRC) provides national extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours telephone support and remote secure network connection to isolate and repair network problems quickly and economically. The breadth of technical experience represented by Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to competent experts as needed. For urgent problems, the TRC tries to respond to your request for support in less than one hour.
Progent can show you how to plan and implement a smooth migration to Microsoft Dynamics GP so that you retain your data, improve your security, modernize your management reporting, take full advantage of Microsoft Office support, and reduce productivity disruption by designing and executing a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.
Progent provides the help of Microsoft and Cisco-Certified IT consulting professionals to offer clients economical alternatives to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that span from small offices to nationwide corporations, Progent's network engineers can assist you to improve your network's e-mail architecture, security, reliability, performance, and IT administration.
Progent's virtual classroom webinars provide small businesses the cost savings, simplicity, and versatility of virtual learning plus the effective pedagogic techniques of experienced instructors who use sophisticated technology to emulate live, interactive learning environments. Progent can provide webinar training for popular desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Outlook: MS Dynamics business accounting and management solutions such as Microsoft Dynamics GP; as well as other popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to configure effective test environments, the lab reduces capital outlay and technical risk while keeping critical network projects on schedule.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management products and is designed to provide a unified solution for deploying and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from older releases of VMM, design workflows for building and installing virtual machines and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization experts can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and troubleshooting services to help you to plan, configure, administer, tune, and debug wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist you to design and deploy hybrid environments that integrate on-premises and cloud-hosted resources and that deliver seamless connectivity, advanced protection, streamlined management, and dependable performance for all your wired and wireless endpoints.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than a quarter century of background assisting manufacturing, distribution and service companies to manage complicated supply chains and streamline critical business processes in order to get products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from occasional guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's Cisco Meraki wireless access point experts offer remote and onsite support to help organizations of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and ASA firewalls to build a seamless ecosystem that delivers the same access, responsiveness, security compliance, manageability and availability for wired and wireless clients regardless of their location or device.
Progent can help you to design and carry out a smooth move from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD Domain Services and AD Connect to unify identity and access management across onsite and Azure assets.
Progent provides several essential types of Contact Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your customers easy access to a dependable technical resource with extensive experience delivering phone support and remote access repair for networks powered by Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to business performance. Progent's target is to resolve rather than simply record problems.
Progent's consultants can help you with every stage of Microsoft Azure integration such as needs analysis, prerequisites assessment, solution architecture, pre-production testing, implementation, centralized management, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN tunnels so your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based resources.
Progent offers affordable remote access to a certified Oracle DBA consultant or an Oracle application programmer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help plan, build, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and Oracle Database Resource Manage.
Progent’s colocation center IT services are designed for businesses with hardware located at IDCs or data center co-location hosting sites and requiring on-demand on-site help at the colo facility plus off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of data center and IDC and colocation support services including network topology analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, design and deployment of fault tolerant configurations, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server and storage cluster configurations.
Years of experience providing Microsoft support and Cisco network consulting has allowed Progent to build a unique ability for supporting branch offices that require network service with the flexibility associated with with small organizations but which offers effective communications, thorough documentation, and adherence to corporate IT protocols. If your enterprise maintains a sales office situated anywhere in or any area covered by Progent's consultants, Progent can offer a broad range of in-person and off-site network consulting services and system architecture assistance.
Microsoft Small Business Server is a low-cost collection of server products that offers the basis for a powerful but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server 2011 requires a network expert with real-world background and broad experience in planning and building cohesive end-to-end information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, managing, and troubleshooting network environments based on the SBS line of servers and programs.
Progent delivers the help of Microsoft and Cisco-Premier network support experts to show clients affordable ways to help companies maximize the value of Microsoft and Cisco technology. For networks that range from remote offices to large enterprises, Progent's network engineers can show you how to improve your network's e-mail infrastructure, protection, availability, throughput, and IT administration.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT costs and enhance availability.
Progent can provide affordable remote access to IT engineers skilled in a broad array of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops as well as laptops and handhelds. Progent offers consulting support for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to deploy, enhance, or maintain backup/restore solutions for a variety of environments such as on-premises, remote, cloud, or a mix.
Progent's Cisco certified wireless networking experts offer affordable online and on-premises support for both legacy and current 802.11ac Aironet Wi-Fi access points and Progent can help your business to design and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet APs.
Progent provides nationwide online phone support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's experts can provide Apple macOS and Mac OS X users a range of IT services including desktop support, migration to the most recent version of OS X from other earlier editions of Mac, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online IT help offers maximum return for your IT dollar by extending client productivity and shortening the time billed for network repair services. Sophisticated online support technology and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your site. In most of cases your IT issues can be dealt with over the phone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISA certified security professionals to help with the most difficult system issues.
Progent’s colocation center support services are intended for companies with equipment located at IDCs or data center colocation hosting sites and requiring on-demand on-premises assistance at the collocation site plus off-site help from Microsoft and Cisco Premier professionals. Progent provides a complete range of data center and IDC and colocation support services such as system architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications infrastructure, design and deployment of high availability configurations, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage clustering configurations.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for critical applications by providing unified, cross-platform tracking of physical and virtual infrastructure deployed across on-premises datacenters and cloud environments. Progent's consulting group can provide world-class remote and onsite expertise to help organizations of any size to plan, integrate, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help you to migrate to Operations Manager 2016 from earlier releases or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a cohesive infrastructure management solution. Progent can also help you extend your SCOM 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's management team includes industry professionals with years of experience delivering computer consulting, technical support, and strategic IT planning to organizations ranging in size from small offices to global enterprises. Great support calls for great people, and Progent is proud to have put together a management team able to provide businesses with the top service value in the industry.
Progent's Microsoft-certified consultants can provide economical remote and onsite expertise, application development, and debugging support for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.