For small company computer networks located anywhere in the state of Utah, Progent's Microsoft certified technical team members can provide remote phone support and troubleshooting to solve your network systems problems fast and affordably. Progent has acquired world-class skills, advanced software utilities, and support databases to diagnose and repair network problems without the high cost and time delays normally associated with onsite technical service calls.
If your Utah company is located beyond the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby computer support options may be limited in technical capability, or unavailable during a crisis. This results in a network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progent’s team of network professionals average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a extensive range of customers. This means you obtain not only the technical skills needed for the task, but a consultant with proven methods for applying that expertise to assist with efficient network solutions.
Convenient Payment Methods
Progent's convenient payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net terms are available for established business accounts.
Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced online consulting for business continuity planning, validation, and education to help you to prepare for potential catastrophes, reduce service disruption for your vital IT functions, avoid data loss, and comply with regulatory mandates and business requirements. Progent's business continuity consultants can work closely with your executive and network support group to perform risk and business impact analysis, define dependencies, identify the resources needed to operate your organization, prioritize business-critical network services and specify allowable restoration times, select colocation centers, configure safe remote connectivity for key workers, implement notification systems and define responsibilities for personnel, write a complete recovery plan, and provide training for management and technical staff to carry the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to design and build an affordable disaster recovery solution for hybrid cloud environments using failover cluster technology proven in Microsoft's Azure public cloud.
Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service network consulting and support company like Progent as opposed to an individual freelance consultant, you are assured fast access to knowledgeable experts when you need them. You no longer have to worry that illness, training, time off, or conflicting jobs with other customers will leave you without support when you have a crisis.
Simple Engagement and Pricing Structure
Progent's easy by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many other support companies have minimum billable time or other extra charges that increase support costs. For remote support from Progent during normal working hours, you only get charged for the time spent resolving your problem. If it only takes ten minutes to fix your issue, then you are only billed for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you pay only for the time when a Progent expert is actually on-site solving your issues. Just Progent's competitive by-the-minute rate. For emergency same-day on-site service calls, you may be billed for our engineer’s travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located within the entire Northern California service territory, an available expert is typically near to assist. Progent can also provide onsite technical support to the majority of zip codes in the United States within 24 hours of receiving a service call. Progent's remote support team has delivered assistance to small companies in every state (See Progent's nationwide testimonials.)
Online Seminars for Desktop Apps
Progent provides live online training for a range of client software. Progent's Online training covers areas that include Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA development, Publisher co-editing, Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Webinar-based training provides all the benefits of conventional in-person seminars, including instant communication between students and trainers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many students.
Online Consulting for Windows Server 2008 R2
The sophistication and integration demands of Windows Server 2008 requires an information technology professional with hands-on experience and broad knowledge in designing and deploying efficient end-to-end business information environments. The experience of Progent's seasoned Windows Server 2008 engineers, averaging over a decade of background integrating Microsoft-powered technology, assures your success in supporting and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also assist you to assess the benefits of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that integrates on-premises systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Microsoft Exchange 2013 Upgrade Support
Exchange 2013 includes significant enhancements to the capabilities of Exchange 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact vital areas such as ease of administration, availability, security, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can provide online or onsite expertise to help you administer, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment.
Progent's Consulting and Training Support for Office Word and Office 365 Word
Progent's Office Word and Office 365 Word experts offer a wide range of affordable online support services to assist your organization to manage and troubleshoot your current Microsoft Word solution or help you to upgrade to a current release of Office Word. Services available from Progent's Word experts include VBA software development, identifying and fixing compatibility issues between different releases of Office Word, integrating Office Word with different Office apps like Office Excel and Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and online Microsoft Office Word training customized for your special requirements.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device built by Barracuda or a software-based appliance with similar features but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to help you to design, integrate, operate and troubleshoot a BDR system based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consultants.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting to help organizations of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Planning Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 planning consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and post-migration consulting support.
Talk to a Progent Network Support Expert
To find out how you can contact a Progent computer consultant for remote or onsite help in , call 1-800-993-9400 or visit Online Network Help.