For small company computer networks located throughout the state of Utah, Progent's Microsoft authorized professionals can provide online support and remote troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed enterprise-grade expertise, advanced software utilities, and support databases to diagnose and repair network problems while avoiding the high cost and delays normally associated with onsite technical service calls.
If your Utah company is situated beyond the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby computer network support choices may be limited in technical expertise, or not available during a crisis. This results in a office network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís staff of network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a varied range of customers. This means you get not just the technical skills needed for the job, but a professional with proven methods for applying that expertise to deliver efficient network solutions.
ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they can disrupt productivity. Read about Progent's complete ProSight portfolio of low-cost outsourced network management services for small businesses.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices running on multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi consultants who can help your organization to determine the benefits of UniFi technology for your business and help you to design, deploy, manage, and maintain your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
Wide and Deep Experience with Business Networks
Progentís team of more than 100 computer network consultants means clients benefit from the leverage of over 1,000 years of combined experience and shared knowledge to resolve the most troublesome network problems. Progentís certified information technology consultants possess the experience to come up with fixes fast and deliver them cost effectively.
ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about Progent's ProSight family of managed IT services for small organizations.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting consultants offer remote and on premises consulting to help your organization with any phase of BI reporting ranging from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's management reporting experts can assist your company to maintain your existing reporting system, assist you to upgrade reports and databases from an outdated reporting platform to a current solution, and deliver as-needed online mentoring tailored to your individual requirements. Progentís business reporting consultants offer experience in the leading business intelligence reporting platforms including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, Report Designer and Report Builder.
Examples of Online Support Services Available from Progent for Cisco Routers
Among the typical online Cisco router support services offered by Progent include configuring hostname, IP addressing, routing tables, T1, and user accounts; setting up iBGP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing maps, and line settings; updating router's IOS image; setting up and confirming failover; resolving VPN problems; producing a network diagram and documenting router setup; plus policy and fault tolerance strategy.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and on budget. To learn more about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to certify the skill of information technology security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for all of the security capabilities addressed under GIAC certification such as evaluating network security mechanisms, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions for compliance with government mandates for reporting security events.
Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security companies to provide centralized control and world-class security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. Find out about Progent's complete ProSight series of affordable managed services for small businesses.
Stealth Penetration Testing
Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progentís security experts can run thorough unannounced penetration security tests without the knowledge of your organization's in-house network support staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are correctly set up and consistently monitored.
Planning and Support Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have over 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to assist you to migrate smoothly from SCOM 2012 to Operations Manager 2016.
Migration Consulting Support for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.
Talk to a Progent Network Support Expert
To find out how to get in touch with a Progent computer consultant for online or on-premises support in , call 1-800-993-9400 or visit Remote Computer Support.