For small and midsize companies located in Uberlândia Minas Gerais, Progent offers support for networks based on UNIX or Linux or for networks that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (See Progent's customer testimonials). Progent also offers the consultation CCIE-qualified network specialists for challenging connectivity issues, as well as the assistance of CISA and CISSP-accredited security engineers to help with high-level security architecture and business continuity planning.
Progent's online technical support services offer excellent leverage due to the fact that they have the practical background and the sophisticated tools to solve the majority of information system issues quickly. This reduces direct expenses because solutions take up fewer chargeable consulting minutes. Remote support also avoids the cost of sending a consultant to your office. Your organization benefits additionally with incidental costs by reducing or avoiding system downtime and associated costs due to business discontinuity, disgruntled clients, idle workers, and distracted management.
Progent's billing model for remote help is designed to maximize the impact of your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you pay only for the support that you actually get. In contrast to typical online service organizations, Progent imposes no startup surcharge or minimum job duration. Progent's one-minute granularity and simple model for pricing save you from scenarios where speedy. minor repairs somehow turn into big invoices. Progent's penchant for handling technical issues quickly translates into your business spending less money.
Progent's Remote Service Tools
Over the years, Progent has refined an array of optimized technologies and proven methodologies which ensure the highest level of effectiveness for online consulting and repair for small and midsize company information networks. Progent offers secure VPN support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN access allows the staff of Progent's Technical Response Center to link to your company's system without breaching network security.
Progent's sophisticated service reporting application keeps thorough histories of all support that Progent's customers have received. Progent's authorized service personnel have the benefit of the records of assistance provided to each Progent client by any consultant. This archive of anomalies and resolutions is structured as a conveniently retrievable proprietary knowledge base that enables Progent's remote support experts to communicate their knowledge with the whole team to make sure that the value of Progent's technical support improves daily. Progent's advanced certifications and close relationships with major technology companies such as Cisco and Microsoft make available other vast technical knowledge bases and permit priority response from manufacturers' in-house engineering staff so Progent's remote service specialists can come up with optimal solutions in the least time.
Initiate Online UNIX/Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in Uberlândia Minas Gerais or to learn more about Progent's phone support options, call Progent at
Online Network Support Services Available from Progent
Progent's phone-based technical support experts possess certified skills in an extensive set of products and technologies. This broad scope of IT skills permits Progent's consultants to address almost any problem likely to occur in a small company information system. Certifications held by Progent support experts in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials owned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
To support customers with mixed-platform networks, Progent also offers the services of consultants who have advanced Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and CISSP-ISSAP consultants.
Phone-based support available from Progent to small businesses in Uberlândia include:
Progent's UNIX/Linux consultants can offer emergency online help for diagnosing problems within UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX such as:
Progent also offers a broad array of remote PC desktop support and troubleshooting services including Windows 7 migration, preparing for to 64-bit workstation software, integrating Office 2010, and streamlining Business Desktop Deployment.
Progent’s Co-managed Help Desk services make it possible for your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and metrics.
Progent's Help Desk Call Center consulting expertise can support you in creating an efficient new Help Desk Call Center or enhancing your existing one, identifying or customizing Help Desk software to meet the particular requirements of your company, or providing occasional online personnel to work with your in-house Help Desk Call Center group to deal with demanding situations such as software transitions, major upgrades, or installing new business software.
Progent's Call Center team of experienced information technology consultants gives your workers in Uberlândia Minas Gerais immediate assistance from a reliable technical support resource with extensive experience offering telephone-based consulting and remote troubleshooting for networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Call Center recognition as a solid driver of company performance, and Progent's policy is to solve and not just track IT problems.
Progent's Mac experts can nurture the imaginative elements of Mac systems by providing phone-based consulting services and training in imaging, sound, and motion video. Progent's consultants offer assistance in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's consultants can also assist you with specific procedures like capturing or digitizing audio/video or building an audio/video post production studio.
Online Network Monitoring Services
Progent can provide businesses in Uberlândia Minas Gerais online network monitoring support powered by Microsoft System Center Operations Manager network monitoring and reporting, enhanced by Progent to fit your business so your IT support is proactive and automated. By uncovering potential trouble spots before they expand into downtime, system monitoring can ward off disruptive and expensive information system crises. Progent can also provide help with server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or systems that support a variety of OS platforms.
Uberlandia Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Uberlandia metro area.
City | Address | Phone | Link |
Uberlândia | Av. Floriano Peixoto, 1615, Aparecida Uberlândia, MG 38400-702 Brazil |
+55 (800) 591 0396 | Uberlândia Network Support Services |