Wireless Consulting Support
Online and Onsite Help for Business Networks
Ubiquiti UniFi Wi-Fi APs and Wireless LAN Integration
Additional Topics of Interest
24-Hour Consultant Fault-tolerant Data Centers
Non-stop Data Centers IT Consultant
Progent's Data Center consultants can help you find fault-tolerant data centers that meet the particular needs of your company. Fault tolerant colocation sites are particularly attractive to small businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too expensive for most small companies. Progent is ready to help you reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.
Enterprise Project Management Consultants
Emergency IT Development Project Professional
For enterprise project management support, Progent offers access to senior information technology experts with decades of experience in IT management, application development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise customers adhere to leading practices to make sure development or deployment projects are completed on schedule and within budget.
VMware NSX Disaster Recovery Consultant Services
VMware VCDX-NV Professionals
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate SLAs and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to design, configure, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.
NetApp SnapMirror Consult
Consultant Services NetApp MetroCluster Disaster Recovery
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following best practices.
Meraki MR53 Access Point Remote Support Services
Meraki Wi-Fi 6 AP Migration Technology Consulting
Progent's Cisco-certified wireless networking experts offer remote and onsite consulting and troubleshooting services to assist your organization to plan, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also help your organization to design and deploy hybrid environments that integrate on-premises and cloud-based resources and that deliver seamless connectivity, enhanced security, unified management, and consistent performance for all your wired and wireless endpoints.
Cybersecurity Penetration Testing Cybersecurity Contractors
Stealth Penetration Testing Firewall Setup
Stealth penetration testing is an important component of any comprehensive IT system security strategy. Progent's security professionals can perform thorough penetration checks without the awareness of your organization's in-house IT resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion detection warnings and event history monitoring are properly configured and consistently observed. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks common to modern strains of ransomware.
Windows Server 2019 Hybrid Integration IT Consultant
Windows Server 2019 integration Setup and Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
DoubleTake Carbonite Replication Manager Consulting Services
Double-Take Backup Consulting Services
DoubleTake/Carbonite Software publishes a family of tools intended to deliver small companies a range of cost-effective solutions for replicating and recovering business-critical applications including Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of availability and disaster recovery readiness at a budget-friendly cost.
Microsoft 365 authentication Remote Troubleshooting
Network Consultant Exchange Online Archiving
Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and other Exchange infrastructure to reduce capital costs and management overhead. You can configure Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a solution that aligns with your functional requirements and IT budget, carry out an efficient move from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT staff and end users, and deliver as-needed consulting and troubleshooting.
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CISA Certified Security Consultants
CISA Security Audit Engineer
The CISA credential is a globally recognized qualification that represents mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass a comprehensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant trained to help companies in the fields of IS audit process, information technology administration, systems and infrastructure ROI, information technology service delivery, safeguarding of data resources, and business continuity planning.
Small Office Computer Service
Network Consulting Group Small Business
Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to offer customers affordable alternatives to help businesses maximize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to large enterprises, Progent's network consultants can help you improve your information system's e-mail infrastructure, security, availability, throughput, and system management.
Microsoft Exchange Computer Consultants
24-7 Exchange Server 2007 Computer Consultants
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids productivity downtime, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Online Support Catalyst 8200
ISR 4000 Router IT Consultant
Cisco has designed an extensive array of routers that includes appliances built to provide the security, bandwidth, and reliability demanded by customers from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS operating system, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Nation Wide Support Small Office IT Consulting Services
Arkansas Design Company
Progent's Technical Response Center (TRC) provides affordable nationwide extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone help and remote direct computer access to troubleshoot and repair network problems quickly and affordably.
Lync Server 2013 conference bridges Professionals
Consultancy Lync Server 2013 Front End Server
Lync Server 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of desktop and mobile devices. Progent's certified Lync 2013 consultants and network integrators can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model suitable for your present and future goals, deploy Lync 2013 in a way that expedites your ROI, and deliver custom online and on-premises training to your management team and users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft 365 apps including Outlook clients and PowerPoint.
Juniper Junos J-Web Network Security Auditor
24x7x365 Juniper Junos Consultant
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Offsite Workforce Collaboration Software Online Troubleshooting
At Home Employees Collaboration Software Computer Consulting
Progent can assist small and medium-size businesses to implement collaborative technology to permit their at-home workers to benefit from positive interaction with colleagues and customers.
Microsoft SQL Server 2019 IT Consultants
SQL Server 2019 and VMWare Remote Technical Support
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the business case for upgrading to SQL Server 2019 and can provide fast online or on-premises access to consulting experts in solution design and deployment, application programming, SQL Server management, and network security.
Engineer Dynamics
FRx Report Programming Company
For custom program creation, Progent can supply software design consultants to produce business applications in areas such as eCommerce, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Cisco Experts Small Office Designer
Small Office Tech Consulting
Progent offers businesses of any size enterprise-class IT online or onsite consulting services for networks based on Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also can provide security expertise for businesses varying in size from the small office to the global enterprise.
ransomware data restore Consultancy
Conti ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Troubleshooting ProSight Duo MFA
Duo MFA and Single Sign-on Computer Consulting
Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other personal devices.
Citrix XenCenter Services
Xen Hypervisor Online Help
Progent's Citrix-accredited consultants can help you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can help your IT organization to plan, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current Citrix technology environment and show you how to enhance consolidation, responsiveness, protection, uptime, and disaster recovery.
Exchange 2003 Server Migration Consulting
Microsoft Exchange 2003 Upgrade IT Consultants
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-location upgrades, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include assistance with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
scom 2016 management servers IT Consultant
scom 2016 management servers Online Help
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable availability for critical workloads by offering unified, mixed-platform monitoring of physical and virtual resources deployed across local systems and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite support to help organizations of any size to plan, implement, tune, update and repair Operations Manager 2016 solutions. Progent can help your company to move to Operations Manager 2016 from older releases of Operations Manager or from different monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Urgent Microsoft Exchange 2010 Migration Specialist
Microsoft Exchange Server 2010 Migration Consultant
Progent's Microsoft-certified network engineers can help your organization to determine the benefits of Microsoft Exchange 2010 for your business and can assist you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick payback by improving your workers' efficiency, cutting the expense of hardware and service, simplifying administration, and consolidating your key communications platforms.
Support Services CIO
Onsite Technical Support Chief Information Officer
Progent can provide small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy sensible technology to enhance business operations so they align more closely with your corporate objectives. Your company can develop and install a well conceived IT plan without incurring the expense of a full-time Chief Information Officer.
Cisco RADIUS Security Integration Services
Cisco Experts Remote Access On-site Support
Cisco's security and offsite connectivity technology for small to mid-size companies offer a complete array of easy-to-administer protection hardware and software to let you safeguard your entire information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco CCIE and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your corporate goals.
24x7x365 SQL Server 2014 Database Migration Online Troubleshooting
SQL Server 2014 Cluster Shared Volumes Computer Engineer
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works seamlessly across all workloads including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services that include planning, deployment, administration, remediation, and application development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Troubleshooting Microsoft Windows 7 Evaluation
Consultant Windows 7
Progent's Microsoft certified engineers can help your company to test
Microsoft Expert SharePoint Server 2003 Support
Office SharePoint Server 2003 Network Consultants
Progent's Microsoft-certified consultants can provide companies of any size consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint Server provides a central spot for your employees or customers to connect to, organize, share and manipulate useful information, files, and applications and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the data they've created in a way that makes data easy to find, retrieve and apply. Progent's SharePoint experts can assist your organization to maintain your existing SharePoint ecosystem or upgrade to the latest release of SharePoint.
MAS 90 Development Group
Applications Consulting Microsoft Dynamics 365 Finance and Supply Chain
Progent can provide you with programmers who can modify your Microsoft Dynamics ERP, MRP, and financial system programs to match your particular company needs. Progent's Microsoft consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for secure, company-wide resource sharing as well as integration with Customer Relationship Management products.
Support Outsourcing BlackBerry Software
BlackBerry Smartphone Computer Consulting
Progent offers the expertise of RIM BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry technology affordably and effectively, eliminating the need for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven remote support model, provides small businesses a cost-effective option for incorporating BlackBerry technology productively into their information system.
Urgent NodeZero Certified Threat Assessment Network Security Test
NodeZero PEN Testing Audit
Progent's certified security consultants can perform NodeZero-based penetration tests to verify your security monitoring and protection tools and policies are correctly configured and effective.
White Paper IT Outsourcing Examples
IT Outsourcing Example White Paper
Progent's IT outsourcing services provide budget-friendly computer support for medium-size businesses. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating an on-line business solution, outsourcing your network engineering services can smooth out costs and minimize risks, allowing IT service expenses to increase in a more moderate and manageable fashion than is feasible by amassing a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available network architecture for your critical Windows-based business software including Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Open Now MySQL development Professionals
Consultancy MySQL DBA
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS DBA or application developer and can help businesses of any size to integrate and support MySQL within a reliable network environment that offers high levels of speed, scalability, and security. Progent also has proven skill helping companies port databases from Oracle to MySQL.
Security Firms WatchGuard Firebox M-Series Firewall
Network Security Auditing WatchGuard Firewall
Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
Security Team Palo Alto Networks PA-3400 Series Firewalls
Palo Alto Networks PA-7000 Series Firewalls Security Firm
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a next-generation security solution that spans your data center and cloud assets and protects all users anywhere with any endpoint device.
Information Technology Support Microsoft SQL Server
SQL Programming Companies
Progent's Microsoft-certified SQL Server developers and DBAs offer online expertise to help organizations of all sizes to build, administer, and troubleshoot applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide help with any element of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Small Business Outsourcing IT Word 2019
PowerPoint 2016 Migration
Progent's Office and Microsoft 365 experts can help companies of any size to incorporate Office desktop and Microsoft 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides fast ROI and enables improved business results. Progent can help your company to integrate Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems between different releases of Microsoft Office and offers live online training to individual users and teams.
ProSight Server and Desktop Management Consulting Services
Desktop Monitoring Network Consultant
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of vital devices that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so all looming problems can be addressed before they can disrupt your business.
Local Government Exchange Engineer
Top County Government Cisco Technology Professional
Progent has extensive experience providing a broad range of remote network consulting and urgent repair services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in delivering advanced remote network consulting and has provided IT solutions to clients in all 50 states. Online support saves travel costs and solves issues faster than on-premises support.
Cisco VoIP Phones and Presence Integration Support
Network Engineer Cisco VoIP Phones and Cisco Unity
Progent's Cisco CCIE-certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Microsoft Expert Live Online PowerPoint Classes
Classes Online Office PowerPoint
Progent offers live remote instruction for an array of client applications and operating systems including Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the benefits of conventional physical classroom seminars, including instant interaction between students and trainers, but avoids the costs of travel and the challenge of trying to synchronize the schedules of multiple students. Available to single students or groups of all sizes, Progent's virtual training allows the teacher to run the class from an online facility while the students can be spread throughout an office or across the the U.S. Live online instruction deploys proven learning aids such as broadcast white boards, real-time questions, and shared applications. Sessions can be brief and targeted to specific topics or longer in duration and wider in coverage.
Engineers Wi-Fi controllers patch management
Professionals Smartphone patch management
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Microsoft Entourage and Exchange IT Consultant
Time Machine and Outlook for Mac Technology Consulting Services
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and transmit email, search the GAL, import addresses, synchronize calendars, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
Cloud Migration Providers
WiFi Site Surveys Migrations
Progent imposes no minimum fee and requires no monthly commitment for support services delivered during regular business hours. Progent's small granularity does away with big invoices for fast solutions so you will not be forced to allow less critical problems to fester. .
Award Winning Microsoft SQL Consultants
Urgent SQL Server Applications Support
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class programs that can give your company a significant competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft integration, assures you success in planning, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
Immediate Microsoft Certified Partner Lync Server 2013 and Cisco Unified Communications Consulting Services
Professionals Lync Server 2013 security
Lync 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging, real-time presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling across a wide range of desktop and handheld devices. Progent's certified Lync Server 2013 experts and system integrators can help you to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology suitable for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver live online and onsite training to your management staff and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Urgent Windows Server 2019 integration IT Consultants
Windows Server 2019 Clusters Sets Remote Support
Progent's certified Windows Server 2019 experts can help your organization to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Engineer Exchange 2013 Disk Availability Group
Top Exchange 2013 Compliance Remote Troubleshooting
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features as well as a redesigned structure. These enhancements affect key IT areas like manageability, high availability (HA), security, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design an efficient validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange Server 2013.
Live Online Windows 8.1 Training
Live Online Office Publisher Learn
Progent provides customized online instruction for an array of desktop applications and environments such as Microsoft Office and Microsoft 365 Excel, Word, Access and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training provides the advantages of traditional physical classroom seminars, including immediate communication between students and teachers, but eliminates the costs of transportation and the challenge of attempting to synchronize the availability of many trainees. Available to single students or groups of all sizes, Progent's virtual instruction permits the trainer to run the class from an online facility and the clients can be spread throughout a campus or across the country. Live online training supports proven learning mechanisms such as virtual white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and targeted to specific topics or longer in duration and wider in scope.
VPN Online Help
Remote Access Support
Cisco's security and offsite access technology for small businesses represent a comprehensive range of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align most closely with your company goals.
Online Support System Center 2016 Azure Integration
System Center 2016 and Intune Professionals
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Premier network support professionals. With Progent's affordably priced network support programs, small and midsize businesses can choose a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small business information systems world-class availability, protection, and performance.
After Hours Backup Exec Technology Professional
Backup Consultants
Progent offers economical remote access to IT engineers skilled in a wide array of products and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide expertise for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can help you to install, upgrade, or maintain backup systems for a variety of architectures including local, edge to datacenter, cloud-based, or a mix.
IT Consultants Call Desk Sharing
Supplemental Service Desk Technology Consulting Services
Progent offers three basic types of Call Center services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your clients easy access to a dependable technical group with years of experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's focus is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's goal is to resolve and not merely record problems.
ProSight Duo MFA Technical Support
Identity Authentication Support and Help
Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other personal devices.
Audit Trend Micro
Security Consulting VPN Security
Progent provides companies of any size professional support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can help you create a detailed security strategy and select appropriate products from multiple suppliers to achieve your security objectives while sticking within your budget restraints.
DoubleTake Carbonite Software Availability Consultant Services
Technical Consultant Double-Take Backup
DoubleTake/Carbonite Software offers a family of products designed to provide small and midsize companies a variety of cost-effective alternatives for backing up and recovering business-critical applications including Microsoft Exchange, SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small company IT networks to create an advanced level of availability and disaster recovery capability at a budget-friendly price.
Consultants Microsoft Windows 11 Configuration Manager
Emergency Microsoft Certified Windows 11 MDT Professional
Progent's Windows 11 consultants can provide an array of services to support Windows 11 including cloud integration, mobile device management, at-home workforce connectivity, security and compliance, streamlined deployment, and Help Desk Call Center support services.
Hornetsecurity Altaro VM Backup Online Support
Configuration Hornetsecurity Altaro VM Backup and vSphere
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises services to assist you to plan, install, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup software.
Microsoft Windows 8.1 Migration Online Support
Windows 8.1 Training Engineer
Microsoft Windows 8.1 is designed to run on devices from smart phones and tablets to engineering workstations. An abundance of innovative features, including touch screen interface and iconic live tiles GUI, provide a broad range of benefits for companies who know how to exploit them. Progent's Microsoft-certified consultants can assist bring your business up to speed with Windows 8.1 and show you how to gain maximum competitive advantage from the operating system's many new and enhanced technologies.
Professionals Exchange 2013 Disk Availability Group
Exchange 2013 Migration Technical Support Services
Exchange 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These enhancements favorably impact vital areas such as manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, design an efficient validation and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange Server 2013.
24/7 Apple Mac and Windows coexistence Online Troubleshooting
Windows and macOS coexistence Remote Consulting
Progent's support specialists in Mac and Windows technology can show you how to integrate Mac and Windows systems into seamless networks with resource sharing and collaboration functionality. Allowing efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Windows and Apple consulting makes it possible to offer expert assistance to companies that depend on these platforms to keep their competitive edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows environment.
Exchange 2013 Integration Consulting
Consultants Exchange 2013 Upgrade
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements favorably impact key areas such as manageability, availability, security, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.
IT Consulting Immersive Telepresence
Engineers Polycom RTX Telepresence
Progent offers the support of an accredited consultant with an extensive background integrating technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or maintain a video conferencing solution that preserves your investment and maximizes the strategic value of your information network. Progent also offers the expertise of infrastructure consultants able to help businesses of all sizes to create and troubleshoot a communications network that delivers the speed, dependability, security, and expandability required to accommodate your video conferencing/telepresence solution.
Windows and macOS Remote Support Services
Network Consultants Apple macOS and Windows
Progent's support specialists in Mac and Windows technology can help you integrate Mac and Windows systems into cohesive networks with resource sharing and workgroup functionality. Enabling productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Windows products. Progent's background in Microsoft and Macintosh consulting makes it possible to provide expert assistance to businesses that depend on these technologies to keep their competitive advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
IT Co-sourcing Whitepapers
Article IT Outsourcing Best Practices
Progent's IT outsourcing packages offer budget-friendly computer support for mid-size businesses. Whether it involves planning system architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing a web-based business application, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing IT support expenses to increase in a more linear and controlled fashion than is feasible by assembling a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available network architecture for your vital Windows-powered business software including Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.
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