Our compensation model is based on revenue sharing, so similar to working as a freelance contractor, your earnings are directly tied to your work effort. Some of our consultants stress quality of life and choose to work at a more relaxed pace, utilizing our self-determined calendar to follow personal pursuits such as mountain biking, motorcycle racing, snow boarding, fishing, vacations, or sharing free time with relatives and friends. Others take advantage of the chance to earn big bucks via lots of effort and extended days. Progent fully supports either side of the spectrum plus any point in between.
Progent's consultants can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, security services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For computer environments based exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and supporting a network environment that is reliable, safe, efficient and aligned with your company's objectives.
Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of all sizes to plan, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of Data Protection Manager or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging issues, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than a quarter century of background assisting manufacturing and distribution organizations to simplify complicated supply chains and streamline key processes to bring products to market quickly and meet customer commitments dependably. Progent offers the skills of an ERP consultant with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
If your company has a Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified security specialists can help your entire organization in a broad range of security topics such as security administration practices, security architecture and models, connection control products and methodology, applications development security, operations security, hardware security, telecommunications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP define the fundamental skills and worldwide standards of performance that network security managers are expected to master. These certification provide IT management the assurance that those who have earned their CISM or ISSAP qualification have demonstrated the background and knowledge to offer effective security management and consulting services.
Progent is a leader in cost-effectively providing enterprise-class IT help to small businesses. Progent's achievement in handling the IT support needs of the chronically underserviced small business market is the cumulative result of major technical and process innovations that have eliminated much of the conventional expenses out of administering network support, injected unmatched professional skill into the IT service mechanism, and dramatically accelerated the repair cycle.
Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that utilize on-premises resources along with cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration support services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
The Help Desk Call Center service delivery structure used by Progent's Technical Response Center offers small businesses an effective alternative to reliance on independent consultants by offering extensive expertise shared by numerous engineering groups, optional round-the-clock access to urgent help, escalation capability to top-level engineers for solving the most intractable problems, support consistency and reliability, quick follow through overseen by seasoned service administrators, a choice of convenient ways for requesting support jobs, and a high level of progress transparency enabled by trouble ticket updates and accessible through a web-based portal.
If your company operates a UNIX, Linux, or Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-certified security specialists can assist your entire enterprise in a wide array of security topics including security administration practices, security architecture and models, connection control products and methodology, applications development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM and CISSP stipulate the basic competencies and international standards of performance that network security professionals are expected to master. These certification give IT management the assurance that those who have achieved their CISM or ISSAP qualification have the background and theory to offer world-class security support and consulting help.
Progent is a leader in cost-effectively providing world-class IT support to small businesses. Progent's achievement in addressing the IT support requirements of the chronically underserved small business market is the cumulative result of major technical and process innovations that have eliminated much of the traditional expenses out of administering IT service, added unmatched professional skill into the IT service mechanism, and significantly accelerated the solution process.
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to move from a legacy edition of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem to make sure you realize maximum business value.
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Progent offers a variety of network service bundles for small businesses. These IT outsourcing and network monitoring services are built around the proactive problem solving abilities of Operations Manager 2007, a next-generation network and IT management product that tracks the availability, performance, and safety of your information system and isolates potential troubles before they can bring down your system. With Progent's affordably priced IT service programs, small businesses can select a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any sized business against a wide range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can show you how to design, cost-justify, test, install, customize and manage the Standard or Enterprise edition of ISA Server 2006 on your information system.
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by offering continually updated spam and virus filtering, policy administration, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also features tracking, administration and analysis utilities as well as outbound email filtering to help you repair your e-mail system and specify and regulate company security policy.
Progent provides technical support for medium size businesses who have 100 to 250 system users. The mid-size company or office has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and service access models of major outside service firms make them excessively expensive for the ordinary small business or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an IT network whose advanced technology and sophistication are often similar to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual office technology and proactive network monitoring, significantly reduces the network maintenance costs of an SMB while offering the mid-size organization with big-company service from certified, IT experts with background in a broad array of small business technologies. If your medium size company or small business is looking for the quality of network help needed for a medium size organization without paying enterprise prices, call Progent.
Progent provides national urgent phone support and consulting services for companies that operate Sun Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft Windows products. Remote IT help offers maximum return for your information technology dollar by preserving client productivity and shortening the hours charged for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In most of situations your network problems can be remediated by telephone or via a mix of telephone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security specialists to help with the most difficult system problems.
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Progent has a long background delivering a broad range of online IT support and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in providing expert remote network support and has provided network support to organizations in all 50 states. Remote support saves travel costs and solves problems more quickly than on-premises service calls.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable online and onsite consulting expertise, application development, and debugging services for businesses of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a cohesive intranet solution.
Progent provides small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors including WatchGuard, Juniper, and Symantec. Progent can show you how to create a detailed security strategy and select appropriate products from a variety of vendors to support your security goals while sticking within your budget limits.
Progent has put together two ultra-affordable service packages intended to enable small businesses to receive a professional network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive test of your network from beyond your firewall to determine potential weaknesses in the security posture you present to the public. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from an authorized computer inside your firewall to determine your exposure to internal attacks. The two security inventory packages are set up and run from a protected remote site.
Progent's Microsoft and Cisco-certified consulting experts can help your organization to assess the benefits of Exchange Server 2010 for your business and can assist you to plan and carry out a smooth migration to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying administration, and integrating your key communications technologies.
Progent's Microsoft-certified professionals have more than 10 years of background delivering unified communications solutions for customers ranging from small offices to global corporations. Progent provides affordable consulting for all versions of Exchange Server to strengthen email and virus protection, design fault tolerant email environments, and facilitate remote and wireless email access. Progentís Exchange consulting services can assist you in designing and executing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can help you integrate Microsoft Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that allow you to track your business more effectively, turning uncooked data into useful insights into your company and customers.
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ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical data, applications and VMs that have become unavailable or damaged due to component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical information.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.
Remote server management cards offer network managers complete control of a server without the requirement for a personal presence. Through remote management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a high-availability company network that incorporates remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent is familiar with a variety of remote server management cards including Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT management team, develop a corporate-wide security plan, automate IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progentís Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for intelligently coordinating people, teams and information. Microsoft SharePoint Server offers a central spot for your employees or clients to connect to, organize, distribute and interact with useful data, documents, and applications and to interact with other people. SharePoint enables faster and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect workers, clients, workgroups and projects with the knowledge theyíve developed in a manner that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help you to manage your current SharePoint ecosystem or upgrade to the current release of SharePoint.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
SQL Server 2005 delivers indispensable, familiar tools to computer experts and network users, lessening the difficulty of designing, integrating, administering, and using company information and database programs in environments ranging from mobile devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Small to middle size companies can now enjoy all the benefits of Operations Manager and in addition have quick access to Progentís Microsoft Premier IT consulting professionals. With Progent's economically priced network support programs, small organizations can select a simple System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks world-class availability, protection, and productivity.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of enterprise-class programs that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Citrix has developed a comprehensive family of products that provide advanced manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to assess the strategic advantages of Citrix virtualization products and show you how to design, test, implement, troubleshoot, and support Citrix virtualization platforms.
Remote continuous monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can afford a level of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as low-cost services designed to assist your company to detect and resolve a an array of IT network issues before they get big enough to disrupt your business.
Office 365 is Microsoft's growing family of client productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Office 365 programs and cloud services are available in a variety of product bundles targeted at customers ranging from students and households to enterprises. Progent offers fast and affordable remote access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid ecosystems that seamlessly integrate local and cloud products and services.
System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for key applications by providing centralized, cross-platform tracking of IT resources installed throughout on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class online and onsite support to help organizations of all sizes to design, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent can assist you to migrate to SCOM 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring tools into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent offers the expertise of a senior specialist with years of experience configuring, managing, and enhancing immersive telepresence systems from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network management team, your ISP, and your video conferencing technology supplier to assist your company increase the business value of your telepresence solution.
Progent provides clients the services of consultants who have been awarded some of the IT industry's most prestigious credentials. Progent believes that customers have the right to know that their computer service providers have accredited testing as well as broad practical field experience so that Progent's clients can use Progent's support with trust. In many cases, vendor certifications like the CCIE confers privileges for significantly superior vendor support than is offered to uncertified service providers, allowing Progent to offer clients a better class of IT service. In addition, major credentials such as CISA or ISSAP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by using the assistance of accredited industry professionals.
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If your company is producing UNIX or Linux software on a network that has MS Windows-based servers, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your area of strategic know-how without the continual distraction of managing your company information system. Through the use of automated network monitoring and by providing remote and on-site assistance when your company needs it, Progent offers an affordable alternative for managing an information system that provides high availability, security, and performance. Progent's Linux developer support services feature full-service it outsourcing, virtual server infrastructure, online and on-premises service and repair, proactive network monitoring, and Help Desk services.
Progent's certified wireless experts can help you to assess the benefits of adopting Cisco Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can help you to maintain and debug your existing wireless network or help you design and implement an efficient transition from outdated Wi-Fi controllers to current solutions.