Progent offers national remote phone support and consulting services for businesses who operate macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's experts offer Apple macOS and OS X users a range of IT services such as desktop assistance, migration to the current version of macOS from earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad support, or migrating to Apple's iCloud. Online network consulting offers optimum return for your information technology dollar by extending user productivity and shortening the time billed for network analysis and repair. Advanced online support utilities and skilled service specialists and engineers allow Progent to handle most network issues without squandering time and expense by traveling to your location. In the vast majority of cases your network issues can be remediated by telephone or through a combination of telephone support and online access. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM certified security specialists to help you with the most challenging system issues.
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad selection of affordable online consulting services to assist your organization to manage your existing Microsoft Word environment or assist you to migrate to a current version of Office Word. Services offered by Progent's experts include VBA software development, isolating and resolving compatibility problems between different versions of Word, integrating Word with different Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud access, security support, smart phone integration, and online training tailored for your special requirements.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.
Progent can assist you to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
Progent's expert application designers and programmers can assist your business to build customizations to Microsoft Dynamics GP/Great Plains that address the special needs of your organization without losing the benefits of Windows integration. Progent can also provide help with a variety of development technologies that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware.
Progent's certified consultants can help your company to assess Microsoft Windows 7 to verify application compatibility and to check its speed and reliability operating with your applications. Progent can also help you to assess the likely strategic advantages of moving to Microsoft Windows 7. If you decide that Windows 7 fits your business, Progent can assist your IT organization to design and carry out a smooth migration to Windows 7 from a your current version of Microsoft Windows.
SQL Server 2008 offers powerful, standardized tools to computer experts and information workers, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with hands-on experience and broad knowledge in designing and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, reduce their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by every consultant to each client. The discipline of detailing and organizing service activity results in more efficient service and avoids a variety of common problems such as when a support client is effectively held captive to a consultant who won’t let go of the keys to the kingdom.
Progent's Microsoft engineers can provide advanced support in deploying, using and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of affordable online support services following proven best practices to assist businesses of all sizes to get all the benefits of this powerful project management solution. Support services available from Progent include solution planning, installation and upgrades, setting up secure file and status sharing among local and remote or mobile users, network optimization, and customized webinar training.
Progent's Microsoft consultants can provide advanced support in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective online consulting services following industry best practices to help businesses of all sizes to get all the advantages of this leading project management solution. Services offered by Progent include solution planning, software configuration and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and customized webinar training classes.
Progent’s Co-managed Call Center service allows your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's pool of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
DoubleTake/Carbonite Software publishes a family of tools intended to provide small companies a variety of cost-effective solutions for backing up and recovering business-critical applications including Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small company IT networks to achieve an advanced state of fault tolerance and business continuity capability at an affordable cost.
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist organizations of any size to design, implement, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for resolving particularly stubborn issues, or comprehensive project management support. Progent can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
If your company runs a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM and CISSP-premier security specialists can help your entire organization in a broad range of security topics including security management practices, security design and strategies, access management products and techniques, software development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISA and CISSP stipulate the basic competencies and international standards of knowledge that information security professionals are expected to possess. These certification provide IT management the assurance that consultants who have achieved their CISA or CISM certification have the experience and knowledge to deliver effective security management and consulting services.
Progent's Microsoft-certified consultants can assist you to analyze the potential advantages of Hyper-V-powered server virtualization for your business, conduct test installations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for smooth performance with virtualization technology, help you in moving to Windows Server 2008 and setting up Hyper-V, train your IT personnel to monitor and manage Hyper-V, offer expert consulting help for enhancing the protection of your virtual machines, establish and validate disaster recovery processes that optimize network availability, and deliver continuing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk outsourcing.
Nagios and MRTG are useful, license-free monitoring tools that operate with the Linux OS and can be deployed to analyze UNIX networks, MS Windows networks, or multi-platform situations in which the Linux OS and Microsoft Windows run side by side. The Nagios monitor allows network managers to monitor network services such as POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's system monitoring experts can help you use both these utilities to tune and troubleshoot your computer network.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive customer relationships. Built-in Sales and Customer Service components allow in-house staff to share data to help improve sales success and deliver consistent, effective customer service. Progent can set up the most sensible network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while supporting enhanced efficiency by making these applications accessible to legitimate remote users. ISA Server 2006 can guard corporate applications, services, and information throughout all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can show you how to plan, deploy, set up, and maintain ISA Server on your system so that your company benefits from a highly functional and affordable balance of protection, convenience, and performance.
Progent can help small companies to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the typical mistakes small organizations make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent's Cisco Meraki Wi-Fi AP experts offer remote and onsite support to help businesses of any size to design, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, performance, security compliance, ease of management and uptime for wired and wireless users regardless of their mobility or device.
Progent's company culture will make you a more capable consultant by improving your information technology knowledge and increasing the satisfaction of your clients. Progent delivers this commitment by recruiting the top professional experts for you to operate with, providing an advanced network and communications architecture, using proprietary software utilities to deliver the highest quality of service, and by streamlining our business models for attracting and keeping clients.
Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financials, inventory control, operations control, capacity planning, procurement, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central experts can help you to manage your older Dynamics NAV system or upgrade efficiently to a cloud-hosted, onsite, or hybrid deployment model.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and implement a cost-effective upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Progent's pricing policy is to bill for remote service and in-person visits per minute. As a result, you are invoiced exclusively for delivered support. Progent does not impose a higher rate for off-hours or priority service, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no minimum fee and asks no retainer for support services provided during normal business hours. Many service organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates large bills for quick repairs so you will not be tempted to permit simple problems to fester.
Progent's wireless site survey services make it easy to plan, install and troubleshoot a Wi-Fi network adapted to your facilities, providing your business a wireless solution that has the coverage, speed, capacity, data protection, and roaming ability your company needs.
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training classes tailored to meet your specific requirements. Progent's experts also can show you how to build and maintain a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.
Progent's seasoned team of network consultants and application specialists have extensive experience delivering remote and onsite assistance for businesses of all sizes who want to incorporate Android phones into their IT networks so that users can work together from virtually anywhere. Progent has the range of know-how to solve technical issues that span multiple manufacturers and that represent a mix of legacy and up-to-date technology. Progent provides affordable remote expertise to help you with any aspect of designing, implementing, managing and maintaining your BYOD solution. Progent can provide as-needed support to help you to resolve especially challenging technical issues, or Progent can provide comprehensive project management services to help you complete strategic IT initiatives on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and use Android phones and tablets to maximize their business value.
Progent's CISSP-certified network security experts can help organizations of any size with any aspect of information system security. Progent can help create efficient security solutions that guard a small business from advanced threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources spread across a mix of physical datacenters and public and private clouds.
If your office network mixes Solaris platforms with MS Windows, Progent can show you how to incorporate your computers into a cohesive network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, superior throughput, and tight security. Progent's Sun Solaris and Microsoft Windows integration assistance offerings include IT infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and management, online technical support and repair, in-person technical support, and Help Desk Call Center services.
If you have a small business network with 10 to 50 network clients, Progent's network outsourcing services save your organization from over-reliance on an individual independent service provider while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering network support service when you need it, providing advanced knowledge for critical technologies, delivering value-added services such as 24x7 network monitoring, and billing only for services you use, Progent gives you an economical way for optimizing the productivity of your small business information system. Progent is the intelligent way for small businesses to create and maintain a reliable and secure information system and to benefit from quick access to the experienced support ordinarily restricted to businesses who can support a sizeable internal IT group.
For mid-size businesses looking for network support, Progent can deliver an array of options such as on-site service, remote assistance, off-site Help Desk, round-the-clock support with remote system monitoring, temporary staffing, site relocation services, software programming, and expert consultation. For medium-size businesses in California or other regions serviced by Progent's onsite consultants, Progent provides professional on-premises help for solving network issues quickly and affordably.
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a repeatable workflow for recovering services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and maintain a DR solution based on VMware SRM.
Progent's Cisco-certified SIP integration experts can help organizations of any size to plan, integrate, maintain, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective online or onsite support to help you to move efficiently to a productive communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business or Lync Server for access to a SIP PSTN trunk.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages including lower capital costs, reductions in operational expense, better management focus, world-class security, greater availability, and business continuity.
Progent’s private cloud hosting enables small and midsize businesses to run key applications such as SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progent’s private cloud hosting service to eliminate large investments in the purchase, upkeep, and management of computer hardware and data center facilities while benefiting world-class levels of system reliability and physical security.
Progent's Microsoft-certified network engineers can assist you to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to design and implement an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer fast ROI by improving your productivity, cutting the expense of equipment and support, streamlining management, and consolidating your key communications technologies.
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security plan, automate network management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
If you want to revamp your production web site, build internal websites for purposes such as HR or worker training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also help you build and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Progent's team of application experts can provide in-depth consulting, custom development, deployment assistance, and online training for popular business applications that address vital areas including ERP, financials, business analytics, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of background providing advanced consulting and troubleshooting support remotely, Progent can assist small businesses throughout the U.S. to eliminate the lost productivity and expense associated with travel and on-site visits without sacrificing the effectiveness of technical support.
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on time and within budget.
Progent is among the most expert information technology consulting firms for creating e-mail systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get the full benefits of Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to expand with your changing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s complete line of products targeted at eliminating information theft, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can help you integrate Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control foundation for user authentication, permissions, and accounting from an easy-to-use Web interface.
Cisco offers an extensive product line of routers including appliances built to deliver the security, performance, and availability demanded by organizations ranging from small offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Progent's Cisco Meraki wireless access point consultants offer remote and onsite support services to assist businesses of any size to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that provides the same access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi users regardless of their location or computing device.
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has provided system integration, customization, training, and debugging services since the platform's original release. Progent offers advanced support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help you to design, test, and implement an efficient migration from a an outdated release of GP to the latest version of Dynamics GP.
Progent can assist companies of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and make sure you avoid the common mistakes small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and repairing SCOM solutions and can provide companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent offers fast online support from Cisco-certified CCIE networking consultants. Progent's CCIE engineers can connect to your network via advanced remote support tools to provide quick and economical analysis and repair of urgent network issues.
Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and network architects can help your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and future plans, deploy Lync 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your IT staff and end users. Progent offers expertise in key components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
System Center 2016 delivers important improvements for managing hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10; unified management of multi-OS networks that include various Linux distributions, Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of System Center 2016, extend or tune your current one, migrate smoothly from a prior version of System Center, or debug your System Center environment.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade plan that minimizes network downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2003 help, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business needs.
Progent's seasoned application designers and programmers can help your company to create customizations to Microsoft Dynamics GP that address the special needs of your business while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer help with a variety of development technologies that can be utilized to create user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and guard your network, assist with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that works transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises services such as planning, deployment, management, remediation, and software development expertise to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in a solution that gives the maximum degree of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are based on proven virtualization technologies that enable small and midsize companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent's ransomware experts can assist your business to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Altaro VM Backup software provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for reducing your exposure to data loss, military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Server CSV and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Progent's company culture will allow you to become a better professional by improving your information technology knowledge and boosting the loyalty of your clients. Progent delivers this promise by attracting the top consulting experts for you to operate with, providing an advanced network and communications infrastructure, running proprietary application tools to enable the highest level of support, and by optimizing our business structures for attracting and maintaining clients.
Progent’s IT outsourcing services provide budget-friendly network consulting for small companies. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or creating a web-based business application, outsourcing your network engineering services can contain expenses and minimize risks, permitting network service budgets to increase in a more linear and controlled manner than is feasible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available system foundation for your critical business software powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent offers the part-time assistance of a veteran Chief Information Officer who can provide strategic direction to assist you pick and maintain IT technology appropriate for your present situation and that can be a solid foundation for your future growth. Progent's part-time Chief Information Officer consulting services provide economic leverage to companies who want to maximize the benefits from their IT investment but who are unable or unwilling to take on another executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all major OS platforms and networking technologies plus a broad selection and business software, Progent is in a unique position to provide unbiased recommendations as well as advanced technical support for developing IT solutions that fit the particular requirements of your organization.