Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified network consulting experts. With Progent's economically priced network support programs, mid-size businesses can select a basic co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to offer small and midsize business information systems world-class reliability, security and productivity.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids productivity disruption, reduces ongoing service demands, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and allows fast restoration of vital files, applications and VMs that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information.
Progent's Microsoft Office and Microsoft 365 experts can help businesses of any size to integrate Office desktop and Microsoft 365 apps such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that offers fast return on investment and promotes improved business outcomes. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with each other and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also assist you to resolve compatibility issues with different releases of Microsoft Office desktop and offers customized online instruction to individuals and groups.
Progent's high availability system consultants provide non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice access, non-stop Internet architecture design, non-stop data center services, and other fault-tolerant networking support to help your small business integrate a 24x7 network for line-of-business applications. Progent has the experience to design economical, high-availability systems by utilizing the expanding suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-site network with a completely mirrored Internet connection and efficient network load balancing.
Progent's short-term staff augmentation services allow organizations to meet the need for IT support personnel without incurring the costs and delays that come with vetting and hiring experienced technical workers and without increasing your permanent head count.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, performs health reporting, allows secure self service, and offers a single point of control for managing multi-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still provides technical support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you assess if you should move up to next generation firewall technology available from Cisco. Progent's Cisco technology experts can help your company design and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and verify a repeatable workflow for restoring applications and services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.
Progent can help your business in all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
If you want to update your corporate web site, create internal websites for applications such as human resources or employee training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's consultants can also help you design and manage a safe, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Progent can provide you with experts who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your particular business requirements. Progent's Microsoft consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting support for safe, corporate-wide resource sharing plus integration with Customer Relationship Management programs.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support team, develop a corporate-wide security plan, streamline network management, assist with creating applications, and build and test a DR/BC plan.
Progent's Windows 11 consultants can provide a range of services for Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning, and Call Center support services.
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent's support services for patch management provide organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and wireless access points, and IoT devices such as alarms and health monitors.
ProSight Reporting is a growing line of real-time reporting tools created to integrate with the top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Wireless Consulting Services offer a convenient, economical way for businesses of all sizes to configure, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
For mid-size companies looking for network consulting services, Progent offers an array of alternatives such as on-site help, on-line support, off-site Call Center, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation support, application programming, and professional consulting. For medium-size companies in California or other regions serviced by Progent's field engineers, Progent offers professional onsite support for solving network problems rapidly and affordably.
Progent offers nationwide remote technical support and consulting services for companies who operate Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft Windows products. Online IT help provides optimum leverage for your IT budget by extending user productivity and limiting the time charged for computer analysis and repair. Sophisticated online access utilities and skilled technicians and consultants allow Progent to handle most network issues without wasting time and expense by going to your location. In most of situations your network problems can be remediated over the phone or through a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP premier security professionals to assist with the most challenging network problems.
Progent can provide small businesses with an IT management professional who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you integrate appropriate technology to enhance business operations so they match better with your corporate goals. Your company can develop and install a well thought out information technology strategy without absorbing the expense of a full-time Chief Information Officer.
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, provides network health reporting, allows safe end-user self service, and delivers a common control mechanism for administering mixed-OS networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help you with any aspect of planning, implementing, operating and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Progent's Check Point Software firewall experts can help you plan, integrate, and administer firewall environments that rely on Check Point Next Generation firewalls and Check Point's subscription-based security services. Progent can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's modern security gateways.
Progent's Microsoft engineers can provide cost-effective remote technical support and programming services to assist you to plan, implement, administer, and maintain Microsoft SharePoint 2010 installations that can include web sites that can function as portals, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search engines, Visio-driven workflows, and other tools to support and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other data sources and with Microsoft's popular office productivity programs like Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from previous versions of SharePoint or adapt a mix of web applications into a unified and easily managed SharePoint 2010 environment.
Progent's IT outsourcing packages offer affordable network consulting for mid-size corporations. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing a web-based business solution, outsourcing your IT engineering services can smooth out expenses and eliminate risks, allowing network support budgets to increase in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available system architecture for your critical Windows-powered business software such as Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as designing HA system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a repeatable process for recovering applications and services rapidly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can produce reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, configure, test and administer a DR system based on VMware Site Recovery Manager.
Progent's IT outsourcing packages provide budget-friendly computer consulting for small businesses. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or creating an on-line business application, outsourcing your IT engineering services can contain expenses and minimize risks, permitting network service budgets to increase in a more moderate and manageable manner than is feasible by building up a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a secure and robust system architecture for your vital business software powered by Windows.
Progent's experienced Cisco network security consulting professionals offer expert PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security holes.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other personal devices.
Progent imposes no service activation fee and requires no retainer for services provided during regular business hours. Progent's one-minute granularity does away with big bills for quick fixes so you won't be tempted to permit simple problems to stay unaddressed.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting services for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent provides technical support for medium size companies with 100 to 250 network users. The medium size company or work group has traditionally been an overlooked part of the market for network consulting expertise. The overhead and service delivery practices of major outside support organizations make them too expensive for the typical small business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an information system whose advanced technology and capability are often similar to the networks of far larger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive server monitoring, dramatically lowers the network support expenses of an SMB while offering the mid-size company with enterprise-level service from professional, IT experts knowledgeable in a broad array of small business network solutions. If your mid-sized company or small business is searching for levels of IT help needed for a mid-size office without budgeting enterprise prices, contact Progent.
Progent can assist you in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to get an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a cleaner and safer Active Directory environment. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with data security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and increased uptime.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can also help you determine whether to migrate to next generation firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls following leading practices.
Progent can provide in-depth online consulting for all technologies associated with today's small business information networks and allows you to outsource an array of strategic, as-needed support services including a temporary CIO to offer senior-level IT design and budgeting skills, a Call Center for help desk services, 24x7 server monitoring, spam/virus filtering as a managed service, project management help for major initiatives such as site relocations oroperating system upgrades, Cisco-certified consultants for designing fast and reliable infrastructure, security engineers to ensure information protection and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to write, customize, or repair business applications.
Microsoft Dynamics GP 2015 R2 introduces a new architecture that enhances cloud readiness, works with popular handheld devices, permits single login with Microsoft Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and hands-on experience to resolve the critical IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical platform.
Progent can provide economical remote support for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced help for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online classes for Office Access development and DBA services.
Les Kent has a 35-year history of effective network integration, corporate management, marketing, and operations. He has shown a knack for creating sophisticated information technology solutions while working as a system designer, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and major enterprises.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent can provide affordable remote and onsite support to help companies of any size to migrate any portion of their critical IT resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are on the move within campus, warehouse, health-care or other venues where IT management wants portable phones that offer more control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless IP phones usually demands that you set up and fine tune many components of your wireless environment including access points, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer online and on-premises assistance to help you create and maintain a Cisco wireless IP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Progent's Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to network users, lessening the complexity of designing, deploying, administering, and using company information and analytical applications on platforms ranging from handheld devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Stealth penetration testing is a key part of any overall IT system security strategy. Progent's security experts can perform thorough penetration checks without the knowledge of your organization's in-house network support staff. Unannounced penetration testing shows whether existing security defense tools such as intrusion incident warnings and event history monitoring are correctly configured and actively monitored. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks typical of the latest strains of ransomware.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical online and onsite consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a seamless information management solution.
Progent's certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that meets your information security requirements without limiting your productivity.
Progent's Technical Response Center (TRC) offers affordable national extended hours online troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts provide extended hours phone help and remote secure computer connection to troubleshoot and repair network problems quickly and affordably.
SQL Server 2005 offers powerful, standardized tools to computer professionals and network users, lessening the complexity of creating, deploying, managing, and using company information and database programs on platforms ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and broad knowledge in designing and deploying data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.