Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find services where Progent has few competitors. Medium-size companies who work with familiar independent service providers or who maintain in-house IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.
Progent offers the support of certified engineers as well as seasoned database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and data security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent can provide affordable remote and onsite consulting to assist companies of any size to migrate all or part of their critical IT resources to Google Cloud Platform services. This can save time and equipment expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps rapidly and at low cost.
For large organizations, Progent can leverage in-house IT staffs by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a seamless local extension of enterprise IT management. Progent's enterprise support services include company-wide security, remote branch office support, system architecture, Sarbox conformance, project planning, and world-class support for multiple location office environments based on Enterprise Windows 2003. Progent can offer field engineers and specialists to assist with a site relocation or branch move, or a network designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, enables secure end-user self service, and delivers a common control mechanism for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can assist your organization with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
If your business computer system combines UNIX, Linux or Solaris technology with Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy management, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network help and repair, on-site technical support, and Helpdesk outsourcing.
Progent's Cisco Jabber consultants offer online or onsite support to help businesses of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for the technologies that go into creating an end-to-end Cisco Jabber solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration solution.
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to create specialized mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that let you track your business more effectively, turning uncooked data into valuable insights into your business.
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These enhancements affect vital IT areas like manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange 2013.
Progent's Microsoft authorized Consultants offer three service programs to help mid-size and large businesses create a cost-effective and productive internal Computer Support Help Desk. Progent's consulting services include ROI analysis, process study and enhancement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations sift through the numerous high-quality Help Desk application programs on the market and determine what products may be excessively costly, lack key functions, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who want to reinforce their in-house Help Desk team for special tasks or to substitute for vacationing or incapacitated workers.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough examination and significant experience with information security architecture. ISSAP consultants possess in-depth knowledge of access control systems and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of architecture security.
ProSight Reporting is a growing line of in-depth reporting utilities created to integrate with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Progent's CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize businesses a range of cost-effective solutions for replicating and restoring vital workloads such as Exchange, SQL Server, Blackberry, and SharePoint. Progent's business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small company information networks to create a high level of availability and business continuity readiness at an affordable price.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who run Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can provide service for networks that mix Mac with Windows computers with complete resource sharing, or networks which intentionally restrict sharing between Mac and Windows systems.
Progent's Support Program for IT Service Organizations lets you take advantage of Progent's consulting engineers while retaining your own brand as a transparent arm of your network consulting team.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and administration of corporate email by offering constantly updated spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outgoing email testing to help you troubleshoot your email system and specify and enforce corporate email policy.
SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to information workers, reducing the difficulty of designing, integrating, managing, and accessing enterprise information and database applications in environments ranging from mobile devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and wide knowledge in designing and building information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
If your company is developing UNIX-based applications in an environment that includes MS Windows-based servers, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of strategic know-how without the constant distraction of maintaining your company information system. By using smart server monitoring and by providing online and on-site support when your company needs it, Progent represents an economical solution for maintaining an information system that features excellent availability, protection, and efficiency. Progent's developer support offerings include full-service information technology outsourcing, virtual infrastructure, remote and on-premises service and repair, proactive network monitoring services, and Help Desk outsourcing.
Progent's IT outsourcing services offer budget-friendly network support for small businesses. Whether it includes planning network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or building an on-line business solution, outsourcing your network engineering services can contain expenses and eliminate risks, allowing IT support budgets to grow in a more moderate and manageable manner than is feasible by building up a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system architecture for your vital business software powered by Windows.
Progent's support services for patch management provide organizations of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or modernize .NET apps rapidly and at low cost.
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for recovering services rapidly following a breakdown. SRM supports centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also supports non-disruptive testing for site recovery, updates and patches and can generate reports to verify full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Progent's Mac networking engineers can help you with a broad range of system infrastructure areas including network architecture, remote and mobile access, internetwork compatibility, security, and new technologies including Voice over IP and fast wireless connectivity. For company networks built solely on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the experience and depth to deal with the challenge of planning, integrating, and maintaining a system infrastructure that is reliable, safe, productive and aligned with your corporate objectives. Progent can show you how to configure Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to skilled experts to support Cisco routers and switches.
Nagios and MRTG are useful, free monitoring utilities that operate on Linux and can be deployed to monitor UNIX/Linux networks, Microsoft Windows networks, or multi-platform situations where the Linux OS and Windows coexist. The Nagios monitor allows network support engineers to track system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring engineers can help you use both these tools to streamline and troubleshoot your network.
Progent's IT outsourcing packages offer affordable computer consulting for small organizations. Whether it involves designing network architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or building an on-line business application, outsourcing your network engineering services can contain expenses and minimize uncertainties, permitting IT support budgets to increase in a more moderate and manageable manner than is possible by building up a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust network architecture for your vital applications based on Windows.
Cisco's security and remote connectivity technology for small to mid-size businesses offer a full range of easy-to-administer protection products to let you safeguard your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your corporate objectives.
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to help your organization to design, configure, manage, optimize, and repair wireless deployments that utilize Cisco's Meraki APs. Progent's consultants can also assist you to plan and deploy hybrid environments that integrate on-premises and cloud-hosted services and that provide seamless connectivity, enhanced security, streamlined management, and consistent operation for all your mobile and desktop endpoints.
Progent's consultants can help you with every phase of Azure cloud integration such as needs analysis, readiness assessment, solution design, pilot testing, implementation, automated administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist your IT staff to configure and debug firewall appliances and VPN tunnels so your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid cloud environment that transparently integrates on-premises datacenters with Azure resources.
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop solution that maximizes the strategic impact of your IT network; integrate XenDesktop technology with your physical and virtual servers, user computers, and peripherals; migrate your older desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive remote troubleshooting. Progent can also train your network managers to follow industry leading practices to manage XenDesktop effectively.
Citrix offers a powerful line of products that provide enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the business benefits of Citrix virtualization products and help you plan, validate, deploy, optimize, and maintain Citrix solutions.
E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the security and management of company email by providing continually improved spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities plus outbound email testing to let you repair your email system and define and enforce company email policy.