Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once among the most successful solutions for maintaining location-independent access to messaging, scheduling, web applications, and other vital business data. Progent offers Uniondale, New York businesses the services of BlackBerry-qualified experts who can help companies to manage their BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for businesses of any size, successful integration and support of BlackBerry solutions has become more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses frequently resort to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and support BlackBerry devices throughout your business, define security policies that are right for your company, customize mobile software, and make sure that your network architecture is properly designed to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.
Progent locations in the Greater New York Metro Area
||420 Lexington Ave
New York, New York 10170
|Sales Phone: 646-727-4666
Link: New York Network Support Services
||30 Broad St
New York, New York 10004
|Sales Phone: 646-969-5696
Link: New York Network Support Services
||405 RXR Plaza
Uniondale, New York 11556
|Sales Phone: 516-214-2242
Link: Uniondale Network Support Services
||317 George Street
New Brunswick, New Jersey 08901
|Sales Phone: (973) 939-0035
Link: Edison, NJ Network Support Services
||146-B Ferry Street
Newark, New Jersey 07105
|Sales Phone: 862-373-1253
Link: Newark, NJ Network Support Services
||181 New Road
Parsippany, New Jersey 07054
|Sales Phone: 973-939-0009
Link: Parsippany, NJ Network Support Services
||2 University Plaza
Hackensack, New Jersey 07601
|Sales Phone: 562-583-3336
Link: Saddle Brook, NJ Network Support Services
||1735 Market Street
Philadelphia, Pennsylvania 19103
|Sales Phone: 267-592-4430
Link: Philadelphia, PA Network Support Services
||243 Tresser Boulevard
Stamford, Connecticut 06901
|Sales Phone: 203-989-9414
Link: Stamford, CT Network Support Services
Integration Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of BlackBerry smartphones, offering a centralized platform for handling critical jobs such as device installation, updates, and deactivation and offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange Server, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry users and supports remote synchronization.
BES Server provides a wealth of data protection capabilities beginning with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows great flexibility in selecting levels of protection to match the specific needs of your company's network. Progent's BlackBerry authorized consultants can help you to choose advanced security functions and enable them remotely. Examples of these wirelessly configurable security settings include:
- Disable a BlackBerry smartphone
- Erase information from a lost device
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BlackBerry Enterprise Server also offers flexibility in determining how to keep mobile users from installing or running unsafe or prohibited applications. Progent can assist you to choose blocking techniques like:
- Specify exactly which applications are permitted on the device
- Prevent third-party programs from allocating persistent storage on the device
- Select which resources third-party programs can use on the BlackBerry device
- Restrict the kinds of access external applications running on the smartphone can initialize
- Prevent all third-party programs from being loaded or run on the device
Progent's Remote BlackBerry-Qualified Consulting Services is Quick and Affordable
For companies in Uniondale, New York who want fast and affordable access to a qualified RIM BlackBerry support expert, Progent offers effective online help from a seasoned network support staff who have delivered network solutions to companies in every state in the country. (See Progent's customer testimonials.)
Remote consulting services avoids travel expense and allows consultants to solve technical issues rapidly, so you minimize lost productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer expert help in fields such as resolving synchronization issues, deploying BlackBerry BES Server, and creating a secure, high-availability system architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can also help you to resolve a broad range of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide remote consulting services for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs at a minimum and, by solving issues promptly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry device clients, activating passwords, configuring wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install push and pull access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, solution architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and hardware products match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices concerning options for software versions, processors and storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.
Contact Progent for Help from a BlackBerry-Qualified Expert
To ask Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.