Consulting and Technical Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs were once one of the most popular solutions for maintaining location-independent connectivity to email, calendars, web applications, and other critical business data. Progent offers Uniondale, New York businesses the expertise of BlackBerry-premier professionals who can help companies to manage existing BlackBerry deployments or transition efficiently to a current smartphone solution.

As the sophistication of small company networks has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, effective integration and support of BlackBerry solutions has become more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to outside support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support model, gives small companies an economical solution for integrating RIM BlackBerry technology productively into their IT network.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can track and control BlackBerry smartphones across your company, define security policies that are right for your business, customize wireless applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Street Address Contact Information
Midtown 420 Lexington Ave
New York, New York 10170
Sales Phone: 646-727-4666

Link: New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004
Sales Phone: 646-969-5696

Link: New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556
Sales Phone: 516-214-2242

Link: Uniondale Network Support Services
Edison 317 George Street
3rd Floor
New Brunswick, New Jersey 08901
Sales Phone: (973) 939-0035

Link: Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105
Sales Phone: 862-373-1253

Link: Newark, NJ Network Support Services
Parsippany 181 New Road
Suite 304
Parsippany, New Jersey 07054
Sales Phone: 973-939-0009

Link: Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza
Suite 100
Hackensack, New Jersey 07601
Sales Phone: 562-583-3336

Link: Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street
Suite 3750
Philadelphia, Pennsylvania 19103
Sales Phone: 267-592-4430

Link: Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard
Penthouse
Stamford, Connecticut 06901
Sales Phone: 203-989-9414

Link: Stamford, CT Network Support Services

Integration Support for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry devices, providing a single solution for controlling critical tasks like device deployment, upgrades, and deactivation and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports seamless integration between Exchange Server, Groupwise, or Domino messaging servers and BlackBerry handsets and allows remote synchronization.

BlackBerry Enterprise Server Configuration Help

BES Server provides a wealth of data protection options starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BES Server also allows great versatility in selecting degrees of security to match the special requirements of your environment. Progent's BlackBerry authorized consultants can assist you to select advanced security functions and enable them remotely. Samples of these wirelessly configurable security features include:

  • Disable a BlackBerry device
  • Erase information from a missing BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry BES Server also offers versatility in selecting ways to prevent users from installing or running unsafe or prohibited software. Progent can help you to select protective techniques like:

  • List precisely which applications are allowed on the device
  • Prevent third-party applications from using persistent storage on the BlackBerry smartphone
  • Select which resources external applications can access on the smartphone
  • Limit the kinds of connections external applications running on the smartphone can establish
  • Prevent all third-party software from being loaded or run on the BlackBerry device

Expert BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available online to provide expert technical help to companies in the Uniondale area or throughout the state of New York. Progent's experienced remote consulting team has helped IT organizations resolve network problems and cut support expenses in each state in the U.S. and established a substantial following of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote help for a broad array of technologies associated with BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist you to select and install appropriate security options.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs analysis, solution design, installation planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which administration approach and physical components meet your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software editions, server hardware and mass storage, network design, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can assist you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry environment.

Contact Progent to Get Support from a BlackBerry-Certified Professional
In order to get in touch with Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.