Consulting Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once among the most successful products for achieving location-independent connectivity to messaging, calendars, web-based applications, and other critical business data. Progent offers Uniondale, New York companies the expertise of BlackBerry-premier experts who can help businesses to manage existing BlackBerry environments or migrate efficiently to a modern mobile platform.

As the sophistication of small company networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has become the standard for businesses regardless of size, effective deployment and maintenance of BlackBerry technology has become increasingly challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small organizations often resort to outside consulting professionals who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the necessity for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small companies an affordable solution for integrating RIM BlackBerry products seamlessly into their information network.

Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities so you can monitor and control BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Greater New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Philadelphia, Stamford, and all of New Jersey.

New York City Metro Area Onsite IT Consulting
Progent locations in the Greater New York Metro Area

City Address Phone Link
Midtown 420 Lexington Ave
New York, New York 10170
646-727-4666 New York Network Support Services
Wall Street 30 Broad St
New York, New York 10004
646-969-5696 New York Network Support Services
Uniondale 405 RXR Plaza
Uniondale, New York 11556
516-214-2242 Uniondale Network Support Services
Edison 317 George Street, 3rd Floor
New Brunswick, New Jersey 08901
(973) 939-0035 Edison, NJ Network Support Services
Newark 146-B Ferry Street
Newark, New Jersey 07105
862-373-1253 Newark, NJ Network Support Services
Parsippany 181 New Road, Suite 304
Parsippany, New Jersey 07054
973-939-0009 Parsippany, NJ Network Support Services
Saddle Brook 2 University Plaza, Suite 100
Hackensack, New Jersey 07601
562-583-3336 Saddle Brook, NJ Network Support Services
Philadelphia 1735 Market Street, Suite 3750
Philadelphia, Pennsylvania 19103
267-592-4430 Philadelphia, PA Network Support Services
Stamford 243 Tresser Boulevard, Penthouse
Stamford, Connecticut 06901
203-989-9414 Stamford, CT Network Support Services

Technical Expertise for BlackBerry Enterprise Server
RIM's high-end platform for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange, Lotus Domino, or Groupwise users to transmit and receive messages that stay encrypted in wireless transit to provide optimum data protection. BlackBerry Enterprise Server also streamlines a broad selection of key management jobs ranging from smartphone deployment and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry BES Server to perform routine tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user configurations with BlackBerry's vast library of policies

Progent's BlackBerry-certified engineers can also help your company to use BES Server to perform important tasks not available with the entry-level BES Server Express. These procedures include:

  • Configure and support BlackBerry's fault-tolerant architecture based on virtual servers
  • Install BlackBerry smartphones remotely
  • Establish custom administration roles
  • Monitor and analyze the integrity of your BlackBerry system

Progent's Remote BlackBerry-premier Technical Support is Fast and Affordable
For companies in Uniondale, New York who require fast and economical help from a qualified BlackBerry support professional, Progent provides effective online help from a seasoned network support team who have delivered network solutions to companies in each state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services avoids travel costs and lets engineers fix problems quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer expert help in fields including fixing synchronization issues, configuring BlackBerry Enterprise Server, and designing a secure, high-availability network architecture for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's certified service professionals can in addition help you to resolve a wide range of problems associated with synchronization, device detection, messaging consistency, web browsing, wireless connections, IM, workstation software configuration, and Desktop Redirector.

As a leader in providing nationwide remote consulting services for small business IT networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless support costs low and, by dealing with issues quickly, optimizes the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, activating passwords, configuring wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help your company to select and implement appropriate security options.

Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

Call or Email Progent for Help from a BlackBerry-Certified Expert
To get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.