Fast and Affordable Online Support for Uniondale New York Networks
For businesses in Uniondale New York, Progent provides online technical support for information systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier consulting experts have provided remote support to companies in all 50 states in the United States. (Check out recommendations from Progent's customers.) Progent also offers the consultation services of Cisco CCIE network specialists to solve challenging networking issues, as well as the services of CISSP-certified cybersecurity consultants to handle high-level security architecture and diagnostic jobs.
Progent's online support experts offer excellent value due to the fact that they have the practical background and are equipped with the advanced tools required to resolve the majority of information system issues rapidly. This lowers direct costs because service calls accumulate fewer billable minutes. Remote support also eliminates the cost of sending a consultant to your site. Your company saves even more with indirect costs by reducing or eliminating network outages and related costs due to business discontinuity, disgruntled clients, unproductive workers, and distracted management. Progent's advanced online consulting experience is especially valuable for businesses that are dependent on public clouds for critical network infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an alternative.
Progent's billing model for remote support is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone consulting, so you owe exclusively for the support that you receive. Unlike typical remote support firms, Progent requires no service activation fee or minimum job duration. Progent's per-minute billing unit and clean policy for pricing prevent situations where speedy. minor fixes somehow turn into large invoices. Progent's skill at disposing of technical issues efficiently means you spends less cash.
Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has fine tuned a set of optimized technologies and field-tested processes that allow the maximum degree of efficiency for remote technical support and troubleshooting for information systems of any size. Progent's Technical Response Center can interface to your company's system without violating corporate security.
Progent's proven customer support database application includes extensive documentation of all service that Progent's customers have received. Progent's authorized consultants have the benefit of the details of services provided to each client by every consultant. This database of anomalies and resolutions is organized as a quickly accessible support knowledge base that enables Progent's online technical professionals to communicate their knowledge company-wide to ensure that the value of Progent's technical support grows daily. Progent's high-level accreditations and working associations with major technology companies such as Cisco and Microsoft make available other extensive support databases and allow fast response from manufacturers' in-house product engineers with the result that Progent's remote consulting specialists are able to determine the best resolutions promptly.
Remote support services provided by Progent to clients in Uniondale New York include:
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Authorized MS Windows Expertise
Progent's Microsoft-certified online support engineers can deliver network troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting engineers who can assist you with a broad variety of platform support services including Microsoft Windows Server 2022 solution design and integration services,
Microsoft Windows Server 2019 migration,
Windows Server 2016 integration for hybrid cloud systems, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2019 design and deployment, SharePoint 2016 migration and hybrid deployment expertise, Microsoft Teams integration, Skype for Business Server planning and deployment consulting, Microsoft Lync Server management, and Microsoft Communications Server 2007 upgrade,
Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, MS SQL Server 2019 integration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Project Server Online training,
Microsoft Access Development and Training,
SBS Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a broad array of affordable PC desktop support services to assist you business to deploy, configure, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows. Progent's PC desktop support services cover areas such as providing Windows 11 planning and upgrade support and Windows 10 integration assistance, plus Microsoft System Center 2012 Configuration Manager planning and deployment, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune expertise to centralize the management of your PCs and web-facing mobile devices.
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Talk to a Cisco Certified Internetwork Expert for Complex Network Troubleshooting
The Cisco CCIE certification is the premier recognition for networking engineers, and indicates a consultant's network technology knowledge at the expert level. CCIEs can deal with the most complex challenges surrounding network planning, installation, management, protection, and problem solving. Cisco CCIEs work on a privileged basis with Cisco's in-house product support engineers in isolating problems with Cisco IOS Software network administration utilities and developing workarounds or identifying program updates. Cisco qualified CCIEs offer exceptional cost-effectiveness because their deep experience permits them to solve problems quickly. In typical cases, less experienced service providers can struggle for many hours or days with identical problems that a CCIE can dispose of in a few minutes. Progent's Cisco-qualified CCIE support experts can connect to your environment by means of state-of-the-art remote support technology to provide quick, safe, and economical diagnosis and remediation.
New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.
Progent locations in New York City Metro Area
City |
Address |
Phone |
Link |
Brooklyn |
Flatbush Avenue Executive Center, 495 Flatbush Avenue Brooklyn, NY 11225 United States |
(917) 781-0096 |
Brooklyn Network Support Services |
Edison |
3001 Woodbridge Avenue Edison, NJ 08837 United States |
(973) 939-0035 |
Edison Network Support Services |
Jersey City |
111 Town Square Place, Suite 1203 Jersey City, NJ 07302 United States |
(201) 839-3400 |
Jersey City Network Support Services |
Lower Manhattan |
30 Broad St, 23rd Floor New York City, NY 10004 United States |
(646) 969-5696 |
Lower Manhattan Network Support Services |
Midtown Manhattan |
420 Lexington Ave New York City, NY 10170 United States |
(646) 727-4666 |
Midtown Manhattan Network Support Services |
Newark |
146-B Ferry Street Newark, NJ 07105 United States |
(862) 373-1253 |
Newark Network Support Services |
Parsippany |
181 New Road, Suite 304 Parsippany, NJ 07054 United States |
(973) 939-0009 |
Parsippany Network Support Services |
Saddle Brook |
Park 80 West Saddle Brook, NJ 07663 United States |
(562) 583-3336 |
Saddle Brook Network Support Services |
Uniondale |
405 RXR Plaza Uniondale, NY 11556 United States |
(224) 534-2088 |
Uniondale Network Support Services |
Yonkers |
73 Market Street, 3rd Floor Yonkers, NY 10710 United States |
(914) 662-8006 |
Yonkers Network Support Services |
Progent's Cisco CCIEs can provide assistance with the complete line of Cisco's market leading family of connectivity devices by delivering consulting services such as:
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to help you to complete the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineer can help businesses to identify and quarantine breached devices and guard clean assets from being compromised. If your Uniondale network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.
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Ransomware Recovery Help
Progent's ransomware recovery consultants can assist your Uniondale business to restore a system damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim. Progent's group of cybersecurity experts have the broad selection of skills required to rebuild all critical components of a compromised network quickly and with little loss of data. To find out more, see Progent's ransomware cleanup and business restoration experts.
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CISSP and ISSAP Premier Network Security Experts
Progent's accredited CISM, CISSP, and CISSP-ISSAP security and compliance experts can provide a range of system protection solutions to strengthen the defenses of your Windows, Apple macOS and OS X, or Linux network against attacks or help your company to clean up rapidly following a damaging breach. Security services offered by Progent cover thorough data security and compliance analysis using tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Nikto; fast recovery from virus and worm attacks; configuring firewalls; establishing safe techniques for remote and mobile access; securing your messaging system from spam and directory harvest attacks; and offering round-the-clock network monitoring.
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Hybrid Cloud Integration Solutions

Progent offers expert online support to help businesses of any size integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with cloud services. To help you to integrate cloud services with networks, Progent offers a variety of public cloud integration services that include Microsoft 365 Exchange Online integration with local Exchange environments,
Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud integration consulting. Progent has over two decades of background delivering high-level consulting support remotely, and Progent can help you complete your cloud migration projects quickly and affordably.
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VMware Site Recovery Manager (SRM) Planning and Deployment
VMware's Site Recovery Manager is a component of VMware vCenter that lets you define, automate and test a repeatable process for restoring applications and services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.
Progent's VMware vSphere and vCloud experts have extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide high availability, security, and application mobility. Progent can also provide world-class VMware NSX consulting from a VCDX-NV certified network architect to help you to plan and deploy a completely virtualized Software Defined Data Center that can be set up or re-purposed instantly and administered with a high level of automation regardless of the hardware making up the basic IP network.
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux consultants and macOS and OS X technology specialists offer remote support services to cover a broad array of information technologies including system infrastructure, messaging solutions, network and process security, plus UNIX/Linux and Microsoft Windows coexistence. For server hardware consolidation and simplified management in environments that include Linux-based systems with Windows, Progent can provide VMware vSphere consulting and Citrix XenServer support. Progent can also help with migration from legacy systems to MS Windows or Linux-based solutions. Progent's team-based approach to solving technical problems promotes quick escalation, when required, to consultants with appropriate expertise to tackle complex scenarios. This expedites solutions of urgent problems, minimizes network downtime, and lowers service costs.
Major Linux platforms for which Progent offers expertise include:
RedHat Linux
SUSE
Debian-GNU
Slackware
Ubuntu
Progent's ProSight Subscription-based IT Services for Small and Medium Size Businesses
Progent provides a selection of affordable, subscription-based services designed to allow small and mid-size businesses to benefit from the same advanced IT solutions used by many of the world's top enterprises. Progent's ProSight line of IT management outsourcing services addresses all critical areas of information technology including email protection, security and compliance, cloud-based backup/recovery, infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:
- ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT personnel and your Progent consultant so all potential issues can be addressed before they can disrupt productivity. Learn more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven platform for managing your network, server, and desktop devices by providing an environment for streamlining common time-consuming jobs. These can include health monitoring, update management, automated remediation, endpoint setup, backup and recovery, anti-virus protection, secure remote access, built-in and custom scripts, resource inventory, endpoint profile reports, and debugging assistance. When ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it sends an alarm to your specified IT management personnel and your assigned Progent technical consultant so emerging issues can be taken care of before they interfere with productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that require important software patches, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is a growing suite of real-time reporting utilities created to work with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize key issues such as spotty support follow-up or endpoints with missing patches. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.
- ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup technology vendors to create ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that deliver backup-as-a-service. ProSight DPS services automate and track your backup processes and enable transparent backup and rapid restoration of important files, applications, system images, plus virtual machines. ProSight DPS lets your business recover from data loss resulting from equipment breakdown, natural calamities, fire, malware such as ransomware, user error, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed services are best suited for your IT environment.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security companies to provide web-based control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.
- ProSight MFA with Duo: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on (SSO)
Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a secured application and give your password you are requested to verify your identity on a unit that only you have and that uses a separate network channel. A wide range of devices can be used as this added means of authentication such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate multiple validation devices. For details about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication services.
- ProSight Shared Call Desk: Outsourced and Co-managed IT Support Desk Services
Progent's Shared Help Desk Service provides a smooth supplement to your in-house IT support resources. Client interaction with the Help Desk, delivery of technical assistance, issue escalation, ticket generation and tracking, performance metrics, and maintenance of the service database are cohesive whether incidents are resolved by your in-house network support organization, by Progent, or by a combination. Your business has unrestricted versatility to expand or shrink your part of technical support work as required. Progent provides startup deployment and onboarding of the professional services automation software as well as workflow documentation, testing and training.
To learn more about ProSight Shared Help Desk, go to ProSight Co-Managed Help Desk.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and offers a single platform to manage the entire threat lifecycle including filtering, identification, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.
- Patch Management: Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your dynamic IT network. Besides maximizing the protection and reliability of your IT environment, Progent's software/firmware update management services free up time for your in-house IT team to focus on line-of-business projects and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an objective assessment of the overall health of their information system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. See more about ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is intended to evaluate your company's preparedness either to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your existing cybersecurity posture and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup environment that aligns with your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Special Support Programs Available from Progent
Progent can provide the skills of world-class remote consulting experts for special information technology programs. Billing rates for longer-term development or consulting projects are determined based on the qualifications of the consultants required. Progent's experience with these special areas of information technology enables clients to execute critical initiatives within budget and on time. Progent's special online consulting services include:
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Help Desk Services
Progent's Call Center programs for organizations with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk services, shared Help Desk support services, and Call Center operations consulting.
Progent's Standard Help Desk Services provide smaller businesses a complete solution that manages all aspects of online desktop technical support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most issues.
Progent's Help Desk consulting support can guide you in building an efficient new Help Desk Call Center or improving your current one, evaluating or customizing Call Center software to address the special demands of your corporation, or adding temporary phone support personnel to work with your internal Call Center group during demanding scenarios such as software transitions, mass upgrades, or installing new applications.
Progent's Help Desk staff of veteran network consultants provides your clients in Uniondale New York instant communication with an efficient support group with years of experience offering telephone-based support and online repair service for IT systems powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Help Desk Call Center recognition as a significant enabler of company productivity, and Progent's target is to fix and not just track technical issues.
- Business Applications Support: Training, Development, and Problem Solving
Progent's Applications Consulting Team can supply remote professional engineering support and education in special business application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver expertise, custom development, and education for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Office Word, and Office Excel. To learn more information on Progent's expertise, custom programming, and training services, refer to Progent's Applications Experts Services.
- Unified and Automated Management of Hybrid Cloud Networks
System Center unifies and automates the administration of hybrid cloud networks through advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts offer advanced online and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new implementation of Microsoft System Center2, extend or tune an existing one, migrate efficiently from a prior release of System Center, or debug your System Center solution.
- Online IT Infrastructure Monitoring Support
Progent can deliver organizations in Uniondale New York remote hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise. Progent can configure SCOM to accommodate your business so your IT support is proactive and automated. By spotting possible issues before they evolve into crashes, automated monitoring can head off stressful and costly network failures. Progent can also use network monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft systems, or environments that support a mix of operating systems.
How Your Uniondale Company Can Contact Progent's Online Support Experts
To contact Progent about emergency online assistance with Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Remote Support, telephone 1-800-993-9400, or go to Contact Progent.
For companies and new ventures in Uniondale New York, Progent's online network support engineers are ready to deliver professional and cost-effective IT support the moment your company requires it. Over two decades of providing online technical assistance has led to Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting capability and to refine online connectivity tools to repair computer problems quickly while avoiding the cost and lost productivity that comes with on-site support visits.
Even if your Uniondale organization works with a local freelance consultant or maintains an in-house organization that know how to handle the majority of computer problems, Progent's Microsoft certified engineers can provide an easy and seamless virtual expansion of your on-site resources in cases when your usual IT support personnel either don't have the availability or the knowledge to fix sudden network emergencies or particularly challenging integration projects.
Features of Progent's Remote Network Support for Uniondale New York
Progent's phone help, remote repair, network security consulting, and system management services offer companies in Uniondale New York the greatest leverage for your IT budget. Whether you need occasional phone support and Internet-based troubleshooting or full-time Help Desk support and network management, Progent's professionals can deliver your business enterprise-level network support while permitting you to avoid the expense and hassle of maintaining a full-service in-house IT organization. Highlights of Progent's National Remote Support services include:
- Immediate Phone Contact with Microsoft Premier Experts
Progent's staff of Microsoft-certified engineers can deliver fast and affordable expertise to businesses in Uniondale New York and is also ideal for networks in geographic regions that lack technicians with in-depth experience supporting Microsoft's current family of server platforms. All Progent phone support staff have over 10 years of experience supporting Microsoft products. As a Microsoft Certified Partner consulting firm, Progent has access to a wide range of Microsoft support utilities, service information, and on-going training.
- Per Minute Rates to Minimize Costs
Progent offers remote help on a by-the-minute basis, so you pay only for the services you use. Progent has no minimum fee for online help and imposes no periodic subscription fee for services provided during normal business hours. This keeps you from facing big invoices for routine fixes.
- Access to Cisco Certified Network Design Experts
Progent's certified experts for Cisco offers access to on-staff professionals with experience in designing, implementing, and supporting networking environments powered by Cisco technology. Progent can offer a CCIE or Cisco Certified Network Professional to show you how to create fast, reliable, and secure infrastructure for fixed and mobile networking.
- Application Specialists Consulting
Progent's core consulting offerings consist of system integration, Microsoft Exchange Server expertise, corporate security design, and Help Desk sharing services. Progent's Application Experts Team can provide world-class consulting support for specific business applications. Help available from the Application Experts staff covers:
Microsoft Dynamics GP Consulting and Programming
Microsoft Project Training
Office 365 solutions support
Office Excel and Office 365 Excel Technical Support and Application Development
Microsoft Office Word and Microsoft Office 365 Word Help
Business Information (BI) Reporting Development and Troubleshooting
Power BI Consulting Services
UNIX, Linux and Solaris Help
MS SQL Server 2019 solution design, Microsoft SQL Server 2017 planning and migration, Microsoft SQL Server 2016 Application Development, and SQL Server 2014 Software Programming and Debugging
Oracle Database Administration and Application Development
MySQL Project Management and Application Programming
Mac Help
Amazon Marketplace Web Service (Amazon MWS) Programming
By offering a full service one-stop source for network generalists and application experts, Progent can tailor timely, affordable, and comprehensive IT solutions that meet the special requirements of your business.
- State of the Art Online Access Tools
Protected remote connectivity allows Progent's support experts to observe exactly what your customers see. This makes it easier to produce quick fixes to issues that might otherwise demand a costly personal visit. State-of-the-art online connectivity tools and expert engineers combine to enable Progent to repair most IT problems rapidly and economically. Progent is a pioneer in online troubleshooting and remote system tracking.
- Compatibility with Popular VPN Products
Progent can provide safe VPN connectivity for gateways from leading VPN vendors such as Microsoft, Cisco, WatchGuard and CheckPoint. Secure VPN remote access allows the engineers at Progent's Technical Response Center to repair your system remotely without jeopardizing network security.
- 24-hour Service for Maximum Network Availability
For offices with mission-critical applications, Progent can provide optional round-the-clock online technical services. Combined with remote 24x7 server monitoring based on MS Operations Manager 2007, this service can help produce maximum system availability.
- Help Desk Services
Progent's Help Desk support programs are intended especially for budget-conscious offices whose workers require immediate recourse to a Help Desk service with effective phone support and complete escalation ability.
How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, breadth of IT background, refined remote support software, and understanding of enterprise networking enable offices to escape the pitfalls associated with exclusive reliance on smaller service organizations, independent freelance consultants, or over-stretched in-house resources.
Progent adds value by offering:
- In-depth Knowledge of Microsoft's Complete Range of Servers
Progent offers world-class expertise for Microsoft's popular server platforms with services that include Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 migration and deployment consulting, Windows Server 2008 upgrades, Microsoft Windows 2003 Server maintenance, MS Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Exchange Server 2010 maintenance, Microsoft Exchange 2007 Server and Exchange 2003 Server upgrades, plus Microsoft SQL Server 2019 configuration consulting, Microsoft SQL Server 2017 planing and migration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, and SQL Server 2012 management support.
- Value Pricing
Progent's pricing policy is to bill for online service and on-site help per minute. As a result, you are billed only for received support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in areas where Progent provides in-person support, Progent does not bill for travel time except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and asks no retainer for services delivered during regular working hours. Many support organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity does away with large bills for quick fixes so you will not be tempted to permit less critical problems to fester.
- Complete Records of IT Services
Progent has created a comprehensive service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or local support organizations who offer scant documentation or specifics of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by each staff member to every customer. The practice of detailing and organizing service records results in more effective service and eliminates a slew of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
- 24x7 Network Monitoring with MS System Center Operations Manager
Progent is one of the few IT service firms to offer 24x7 system tracking services based on MS System Center Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory instead of reactive. By uncovering possible problems before they result in downtime, system monitoring can save your information network from painful and costly availability losses.
How Does My Business Begin Getting Remote Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.