For business network systems located in the state of Utah, Progent's Microsoft authorized engineers can deliver online assistance and troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has developed world-class skills, advanced software utilities, and support databases to diagnose and repair IT problems while avoiding the cost and time delays normally associated with on-site service visits.
If your Utah business is situated outside of the larger metropolitan areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your local network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a office network that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís team of field proven network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a extensive range of clients. This means you obtain not only the technical expertise needed for the task, but a consultant with proven methods for applying those skills to assist with affordable network solutions.
Temporary CIO Support Services
Progent can supply organizations with an IT management expert who can function as a part-time Chief Information Officer. This experienced IT executive can provide strategic direction to help you to deploy appropriate IT products to improve business operations so they match more closely with your corporate objectives. Your business can develop and install a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer. Important tasks Progent's part-time Chief Information Officer can carry out include strategic planning, establishing technology budgets, developing models for Return on Investment, reengineering business processes, negotiating contracts with vendors, establishing security standards, monitoring service level agreements, streamlining network administration, patch tracking, network asset documentation management, and disaster recovery preparedness.
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes cutting edge behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the complete threat progression including protection, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Find out about Progent's entire ProSight family of affordable network management outsourcing services for small organizations.
High-level Project Management Experts
For enterprise project management assistance, Progent offers access to veteran information technology experts with years of experience as IT project managers for application development, business systems deployment, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven project managers can provide advanced management skills to help enterprise clients to adhere to leading practices to ensure that development or deployment projects are successfully completed on time and on budget.
Best Practices Followed by Seasoned Consultants
Many organizations located far from areas with ample network consultants utilize less qualified or unseasoned local resources for vital computer network support services. This can produce a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average more than a decade of hands-on industry experience, in the front lines of network support, performing an extensive array of technical services for a broad mix of customers. This means that with Progent you get not just expert computer network skills, but a consultant who follows computer industry leading practices in applying those skills to solve real-world business system issues successfully and in a consistent way.
In-depth Expertise in Microsoft's Popular Server Software
Progent's staff of IT system consulting experts can assist large enterprises to plan, install, and manage major rollouts of key Microsoft technologies by offering services like Microsoft Active Directory design, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 configuration, Microsoft Skype for Business Server planning and deployment consulting and Microsoft Lync Server 2013 integration, plus Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's biggest companies to integrate technology based on Microsoft servers and offers branch office IT supports for enterprises with branch offices in or larger cities across the U.S.
Microsoft Exchange Server 2016 Upgrade Support Services
Progent's certified Microsoft Exchange Server 2016 consultants can assist your business in all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Cisco VoIP Phone and IP Video Phone Integration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications that include Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving QoS, setting up SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco SRST systems for survivability.
Project Server Integration and Training
Progent's Microsoft Project Server and Project Online experts can provide advanced remote and onsite support services for Project Server and for all Microsoft platforms that integrate closely with Project Server. Consulting services provided by Progent include Project Professional integration, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to assist you to optimize your infrastructure to accommodate local, branch office, home-based, and mobile users so they can use Microsoft Project Server to work together safely and productively. Progent's security consultants can help your IT team to plan and enforce security policies that protect sensitive business information without interfering with the efficient sharing of authorized data.
ProSight WAN Watch Infrastructure Monitoring and Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are detected. By automating tedious network management processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that require critical software patches, or identifying the cause of performance bottlenecks. Read about the complete ProSight suite of affordable outsourced network management services for small and mid-size organizations.
Cisco IOS software Update Consulting
If you incorporates Cisco routers, you may be running an outdated version of IOS, the control software used in most Cisco router and current switches from Cisco. Cisco often provides upgrades to IOS to correct bugs, plug security weaknesses, or add features. Unfortunately, updating Cisco IOS or other Cisco control software can be a challenge, depending on your Cisco device and your system infrastructure. For example, there may be limitations of local Flash storage that could cause a new OS release to execute improperly. Progent's Cisco CCIE-certified network engineers can provide a wide array of support services related to updating Cisco IOS or any other Cisco OS like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run inventories of your router software, propose sensible updates, provision Cisco devices, transfer images/, configure and test your new software, optimize throughput, resolve issues, and teach your IT staff how to get the benefits of all important new features.
Progent's Microsoft-certified SharePoint Server 2013 engineers, SharePoint 2010 specialists and Office SharePoint Server 2007 experts can help you rationalize the economic case for deploying the current version of SharePoint Portal Server, consult with you on the most appropriate version of SharePoint for your circumstances, provide configuration and deployment services, assist you to install Microsoft SQL Server as a back-end DBM, optimize your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server, develop a comprehensive security plan that encompasses portal solutions, and deliver maintenance and Call Center services.
Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange. This allows you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on schedule and within budget. To find out more about Progent's consulting support for integrating Office 365 and on-premises Exchange systems, refer to Office 365 integration with on-premises Exchange.
Web Development Services
If you want to spruce up your company web, create internal web sites for functions such as HR or employee education, establish a standout Web presence for a new venture, or build enterprise-class, data-driven web applications, Progent can provide skilled and experienced web architects and programmers. Progent's consultants can also help your company to host your web environment by designing and managing a secure, robust server and connectivity infrastructure featuring remote and wireless access. Services offered by Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web development platforms. For database-intensive web applications, Progent can provide the help of certified SQL Server developers, Oracle programmers and database administrators, and MySQL consultants.
Automated Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Packages based on the proactive problem solving capabilities of Microsoft System Center Operations Manager, a next-generation server management software platform that monitors the reliability, speed and security of your information system and detects problems before they can bring down your network. To give you additional insight concerning the performance and robustness of your system infrastructure, Progent can help you install and manage leading network monitoring software powered by Linux.
Get in Touch with a Progent Network Consultant
To learn how to access a Progent network consultant for remote or onsite help in #(state), phone 1-800-993-9400 or visit Online Network Help.