For small company network systems located within the state ofUtah, Progent's Microsoft qualified consultants can provide phone help and troubleshooting to solve your network problems fast and cost effectively. Progent has developed top-notch skills, sophisticated tools, and support knowledge bases to identify and repair computer network problems without the cost and time delays normally associated with onsite service visits.
If yourUtahorganization is located outside of the larger metropolitan areas such asSalt Lake City, West Valley City, Provo, Sandy, or Orem, your local computer network support options may be limited in expertise, or not available during a crisis. This results in a office network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís staff of network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.
Cisco Small Business WiFi Access Points System Design and Troubleshooting
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite configuration and troubleshooting services to assist your organization to plan, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or architecture. To find out more about Progent's consulting services for current and older Cisco Small Business series of wireless access points, refer to Cisco Small Business wireless APs configuration and troubleshooting.
Data Protection Solutions for Telecommuters
Progent can help small and medium-size companies to plan, configure, test and manage backup/restore solutions needed to support offsite workers. For details about Progent's backup/restore solutions for at-home workers, go to data protection services for remote workers.
Design and Deployment Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki wireless AP consultants offer online and on-premises support services to assist businesses of any size to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, performance, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or device. (Refer to Meraki switches configuration and management.)
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and service organizations to manage supply chains and improve the efficiency of key processes to bring products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that spans from occasional guidance to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, training, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, originally branded CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, every Progent engineer has access to the technology and educational resources needed to deliver the best computer help available. Progent's outsourcing, Call Center, Office 365 deployment support, and software programming services permit small and midsize business customers to benefit from the broad array of skills associated with the IT departments of big companies without the high cost and hassle of maintaining a large in-house support team.
Collaborative Approach to Support and Technical Problem Escalation
Computer networks have grown increasingly sophisticated. In addition, typical small business computer networks include products from many different vendors. This makes network integration and maintenance increasingly challenging. It is unfeasible for even the most experienced individual to have deep familiarity in all facets of information technology, or extensive hands-on experience in the enormous range of hardware and software products, versions, and updates that small companies include in their information networks. Progent utilizes a team approach to network consulting and relies on application specialists to bring high-level knowledge when needed to fix complex technical issues effectively, at the least cost to you.
Comprehensive Support for Systems at Colocation Sites
There are several hundred enterprise-level colocation centers in the and larger metropolitan areas throughout the United States, and Progent's colocation consulting professionals can enhance your systemís redundancy and performance by helping you select a colo site that addresses the particular needs of your enterprise such as geographic proximity, space, connectivity, budget, and value-added features and services. Progentís data center IT services are intended for businesses with equipment located at collocation hosting facilities and in need of timely on-premises service at the collocation facility plus remote help from Microsoft and Cisco Certified experts. Progent offers a variety of collocation center consulting services including network architecture evaluation, Windows and Linux server integration and support, tech support for server and telecommunications networking, development and deployment of zero-downtime systems, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating high-availability server and storage cluster systems.
Progent's engineers can provide Mac users a variety of services such as online Mac desktop support, expertise with Mac applications, Outlook for Mac and Exchange consulting, Apple macOS and OS X security and connectivity engineering, co-existence between Apple macOS and OS X and Windows networks, and one-on-one training. For IT systems based solely on Mac or for systems incorporating a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and desktops, Progent has the experience and knowledge to deal with the complexity of architecting, configuring, and supporting an IT infrastructure that is reliable, protected, fast, and supportive of your business goals.
MS Exchange 2019 Planning and Configuration Services
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients. For more information, see Progent's Microsoft Exchange Server 2019 integration services.
Ransomware Removal and Recovery Consulting
Progent can provide the help of experienced ransomware recovery experts with the skills to rebuild an information system victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky. To find out more, visit ransomware removal and restoration expertise.
Online Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, assigning responsibility, screen sharing, status tracking, problem solving, and and metrics. Intended for smaller companies with few dedicated service personnel for desktop issues, Progent's Standard Help Desk Services provide remote support at a substantial savings from Progent's normal Level 1 desktop service rates. Progent also offers fast as-needed escalation to subject matter consultants to resolve the most problems. To learn more, refer to Progentís online Call Center services for small businesses.
Planning and Support Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified SCOM 2012 consulting experts have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager consulting services to help you to migrate cost-effectively from Operations Manager 2016 to Operations Manager 2016.
Get in Touch with a Progent Network Consultant
To learn how to contact a Progent network consultant for online or on-premises assistance in #(state), phone 1-800-993-9400 or visit Remote Network Help.