For small company network systems located within the state ofUtah, Progent's Microsoft qualified consultants can provide phone help and troubleshooting to solve your network problems fast and cost effectively. Progent has developed top-notch skills, sophisticated tools, and support knowledge bases to identify and repair computer network problems without the cost and time delays normally associated with onsite service visits.

If yourUtahorganization is located outside of the larger metropolitan areas such asSalt Lake City, West Valley City, Provo, Sandy, or Orem, your local computer network support options may be limited in expertise, or not available during a crisis. This results in a office network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís staff of network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to provide excellent network solutions.

Cisco Small Business WiFi Access Points System Design and Troubleshooting
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or onsite configuration and troubleshooting services to assist your organization to plan, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point environments of any scale or architecture. To find out more about Progent's consulting services for current and older Cisco Small Business series of wireless access points, refer to Cisco Small Business wireless APs configuration and troubleshooting.

Data Protection Solutions for Telecommuters
Progent can help small and medium-size companies to plan, configure, test and manage backup/restore solutions needed to support offsite workers. For details about Progent's backup/restore solutions for at-home workers, go to data protection services for remote workers.

Design and Deployment Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki wireless AP consultants offer online and on-premises support services to assist businesses of any size to design, deploy, maintain, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same access, performance, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or device. (Refer to Meraki switches configuration and management.)

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than a quarter century of background assisting manufacturing and service organizations to manage supply chains and improve the efficiency of key processes to bring products to market fast and adhere to customer schedules dependably. Progent offers the expertise of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that spans from occasional guidance to solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, training, and DBA services. To find out more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Cisco Voice over IP Phone and IP Video Phone Configuration and Troubleshooting
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, originally branded CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM apps that include Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE internetworking, installing Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, every Progent engineer has access to the technology and educational resources needed to deliver the best computer help available. Progent's outsourcing, Call Center, Office 365 deployment support, and software programming services permit small and midsize business customers to benefit from the broad array of skills associated with the IT departments of big companies without the high cost and hassle of maintaining a large in-house support team.

Collaborative Approach to Support and Technical Problem Escalation
Computer networks have grown increasingly sophisticated. In addition, typical small business computer networks include products from many different vendors. This makes network integration and maintenance increasingly challenging. It is unfeasible for even the most experienced individual to have deep familiarity in all facets of information technology, or extensive hands-on experience in the enormous range of hardware and software products, versions, and updates that small companies include in their information networks. Progent utilizes a team approach to network consulting and relies on application specialists to bring high-level knowledge when needed to fix complex technical issues effectively, at the least cost to you.

Comprehensive Support for Systems at Colocation Sites
There are several hundred enterprise-level colocation centers in the and larger metropolitan areas throughout the United States, and Progent's colocation consulting professionals can enhance your systemís redundancy and performance by helping you select a colo site that addresses the particular needs of your enterprise such as geographic proximity, space, connectivity, budget, and value-added features and services. Progentís data center IT services are intended for businesses with equipment located at collocation hosting facilities and in need of timely on-premises service at the collocation facility plus remote help from Microsoft and Cisco Certified experts. Progent offers a variety of collocation center consulting services including network architecture evaluation, Windows and Linux server integration and support, tech support for server and telecommunications networking, development and deployment of zero-downtime systems, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating high-availability server and storage cluster systems.

Mac Consulting
Progent's engineers can provide Mac users a variety of services such as online Mac desktop support, expertise with Mac applications, Outlook for Mac and Exchange consulting, Apple macOS and OS X security and connectivity engineering, co-existence between Apple macOS and OS X and Windows networks, and one-on-one training. For IT systems based solely on Mac or for systems incorporating a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and desktops, Progent has the experience and knowledge to deal with the complexity of architecting, configuring, and supporting an IT infrastructure that is reliable, protected, fast, and supportive of your business goals.

MS Exchange 2019 Planning and Configuration Services
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients. For more information, see Progent's Microsoft Exchange Server 2019 integration services.

Ransomware Removal and Recovery Consulting
Progent can provide the help of experienced ransomware recovery experts with the skills to rebuild an information system victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky. To find out more, visit ransomware removal and restoration expertise.

Online Desktop Call Center Services for Small Businesses
Progent's Standard Help Desk Services offer a comprehensive solution that manages all aspects of remote desktop technical support from service requests through trouble ticket generation, assigning responsibility, screen sharing, status tracking, problem solving, and and metrics. Intended for smaller companies with few dedicated service personnel for desktop issues, Progent's Standard Help Desk Services provide remote support at a substantial savings from Progent's normal Level 1 desktop service rates. Progent also offers fast as-needed escalation to subject matter consultants to resolve the most problems. To learn more, refer to Progentís online Call Center services for small businesses.

Planning and Support Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified SCOM 2012 consulting experts have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager consulting services to help you to migrate cost-effectively from Operations Manager 2016 to Operations Manager 2016.

Get in Touch with a Progent Network Consultant
To learn how to contact a Progent network consultant for online or on-premises assistance in #(state), phone 1-800-993-9400 or visit Remote Network Help.



An index of content::

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    Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the health of their network. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and safer AD implementation. Both options also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These benefits can include lower-cost network management, improved compliance with data security regulations, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and higher availability.

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    Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center environment.

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    Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of any size expert remote or on-premises consulting services for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

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    Progentís staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the front lines of IT support, executing a wide variety of IT projects for an extensive mix of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its support team. This guarantees that you get not only expert technical skills, but also a consultant with field-tested methods for applying technical knowledge to fix real-world IT problems quickly.

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    Remote server management cards offer network managers complete control over a server without the requirement for a personal presence. Through remote management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and support a high-availability business network that incorporates remote server management cards and Progent can utilize these remote management cards to deliver low-cost off-site technical support. Progent is familiar with a number of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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    Progent can provide the services of an accredited consultant with an extensive background deploying products from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or troubleshoot a telepresence environment that protects your current investment and maximizes the business value of your information network. Progent also offers the services of network infrastructure consultants who can assist businesses of all sizes to build and troubleshoot a communications network that delivers the speed, reliability, security, and scalability required to support your telepresence solution.

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    24/7 Data Protection Manager 2012 Information Technology Consulting

    Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of any size to plan, deploy, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing particularly challenging problems, or comprehensive project management support. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.

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    For small and midsize companies, computer security and information assurance and compliance can be too complex to stay ahead of but too dangerous to ignore. The largest largest institutions have been breached, and the top cloud services have occasionally been taken down. It looks like there's no place to run. Progent has made it economical for small and midsize businesses to implement vital IT security tasks effectively by providing the benefit of billable time to the nearest minute with no minimum billing for online support. You have access to a seasoned computer consultant to provide precisely the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security strategy.

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    Progent can help your company to plan and execute an efficient transition from a Sun Solaris-based information environment to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity software, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and application experts can help you preserve your data and minimize business discontinuity by developing an efficient transition plan that preserves your current investments in Sun Solaris application and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing environment, transition strategy and testing, Microsoft Exchange migration services, information and application software transition, and processor and mass storage migration and economization.

  • Exchange Server 2016 Upgrade Computer Consulting Microsoft Exchange Server 2016 Migration IT Consultants

  • Dynamics GP Great Plains Accounting Support and Help
    Microsoft Financial Software Integration Services

    important features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that allows you to buy just the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting services that permit you to monitor all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to business data, the ability to process data from virtually any db software or workstation software into Microsoft GP/Great Plains, plus an open architecture that makes it possible to create specialized programs. Progent can help you set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP support professionals to help you turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.

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    SPS 2010 Computer Consulting

    Progentís Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a common spot for your workers or customers to access, organize, share and manipulate useful information, documents, and applications and to communicate with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more economical business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and outside a business network. Windows SharePoint Services connect workers, customers, workgroups and projects with the data theyíve developed in a manner that makes data convenient to find, download and apply.

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    Progent's Microsoft-certified SQL Server 2019 experts can help your organization to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid online or onsite contact with experts in system design and deployment, application programming, database administration, and cybersecurity.

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  • Les Kent has a 35-year history of successful technology integration, executive management, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and troubleshooter for small companies, start-ups, and global corporations.

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    Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified restore capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, deploy, manage, and troubleshoot an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of Data Protection Manager or from an outdated solution, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide occasional expertise to resolve challenging issues or deliver end-to-end project management services to make sure you finish your SCDPM 2016 initiative on time and on budget.

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    Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to plan, install, and manage a configuration of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your business needs.

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    Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing corporate security solutions for IT networks with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business plan and implement a configuration of ISA Server 2004 that meets your IT protection needs without limiting your productivity.

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    Progent can help small businesses to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure that you avoid the typical mistakes small organizations make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.

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