For office network systems located within the state of Utah, Progent's Microsoft and Cisco qualified consultants can deliver remote phone assistance and troubleshooting to repair your network troubles quickly and affordably. Progent has acquired world-class expertise, sophisticated utilities, and support databases to diagnose and repair network problems without the cost and delays normally associated with onsite technical service calls.
If your Utah company is located beyond the larger metro areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby computer support options may be limited in technical capability, or not available during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís team of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad range of technical tasks for a diverse range of clients. This means you obtain not just the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to assist with efficient network solutions.
Planning and Migration Help for SharePoint Server 2013
Progent has been delivering SharePoint support since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration solution; determine whether an in-house, Cloud-based or hybrid configuration is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in specific jobs associated with your SharePoint 2013 migration.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a variety of IT outsourcing and co-sourcing services to assist companies of any size to maintain, manage, and troubleshoot environments that incorporate desktops, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration assistance.
CRISC-certified Risk Management Consultants
The CRISC certification program was established by ISACA in 2010 to verify a consultant's skills to plan, deploy, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified risk management consultant to assist you to create and execute a risk management plan that follows industry best practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.
Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants can provide advanced online support to help companies of all sizes to integrate their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid topologies that seamlessly combine local IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent offers a range of cloud migration support services that include Office 365 integration solutions with on-premises Exchange deployments and Azure hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting.
Exchange Server 2016 Migration Services
Progent's Microsoft Exchange 2016 consultants can assist you in any and all facets of your upgrade to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Consulting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to offer a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade smoothly from legacy versions of VMM, design processes for building and installing virtual machines and VM hosts, implement high-availability compute and storage clusters, connect your private cloud resources with public clouds, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the potential advantages of new technologies like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor experts offer world-class Hyper-V consulting and VMware ESXi expertise.
Data Backup Consultants
Progent's backup consultants offer consulting support for a wide range of utilities and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent supports all major backup platforms by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent can also provide support for Acronis Backup and Recovery, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized organizations as an affordable end-to-end service for secure backup and disaster recovery.
Complete Reporting of Services
Progent provides full and meaningful reports of all service work to ensure customers do not feel like a hostage to their support provider. Progent sends e-mail documentation of services shortly after finishing each support task, and also provides a hard copy along with monthly billings. Complete network service reporting makes it less disruptive for customers to transfer to a new support organization or take on increased support duties internally. Good support reporting also give IT managers the information needed to assess the quality of maintenance services and develop more realistic network expense projections.
Apple macOS and OS X Support
Progent's consultants offer Apple macOS and OS X clients a range of services including remote Apple macOS and OS X desktop help, help with Mac applications, Office 365 Outlook for Mac and Exchange Server consulting, Apple macOS and OS X security and connectivity consulting, co-existence between Apple macOS and OS X and Windows networks, and one-on-one training. For computer systems built exclusively on Apple macOS and OS X or for systems that utilize a mix of Mac, Linux, and Windows-based servers and desktops, Progent has the background and knowledge to handle the challenge of architecting, installing, and maintaining an IT solution that is reliable, protected, fast, and aligned with your company's goals.
Ransomware Removal and Recovery Consulting
Progent can provide the help of proven ransomware recovery experts with the skills to reconstruct an IT network that has suffered an attack by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock. For more information, visit ransomware removal and recovery consulting.
Contact a Progent Computer Support Expert
To see how to access a Progent network consultant for online or on-premises expertise in , phone 1-800-993-9400 or visit Online Network Support.