If your company IT network is in the state of Utah you can have quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix critical problems affecting your IT network. Progent retains among the most extensive teams of UNIX and Cisco CCIE consulting experts accessible online of any independent support organization in the United States. Rates are competitive, billing is by the minute, engagement is quick, and service is world class.
In case your Utah network is situated away from major urban neighborhoods including Salt Lake City, West Valley City, Provo, Sandy, or Orem, contact with UNIX or CCIE-certified experts may be limited when you have a crisis. This can result in a loss of revenue for your business, upset customers, idle workers, and distracted executives. By calling Progent, you have access to a Certified professional who can provide assistance when you need it to keep your information system operating.
Since Progent charges for phone service by the minute, your business owes just for technical help delivered. Progent asks for no initialization surcharge. Some online consulting organizations apply large minimum time requirements or charge for each fifteen minutes or more. Progent's one-minute granularity and simple billing policy save you from big bills for quick fixes.
If your Utah business requires online help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or see Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's seasoned staff of remote support professionals possesses a wide array of world-class computer skills. This allows Progent's online service experts to resolve the most challenging network trouble more quickly than is possible with ordinary independent support organizations or with the in-house IT resources usually available to small or mid-size companies. Progent has refined the technology and skills to repair technical issues economically in many different network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded professional certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support experts also hold a variety of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.
In order to assist companies who operate networks incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team offers the services of engineers who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent offers remote contact with engineers who have been awarded major security credentials including Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network difficulties streamlines service escalation, when called for, to experts with relevant background to resolve particularly tough support calls. This accelerates remediation of urgent problems, avoids system downtime, and minimizes maintenance bills.
For organizations in the state of Utah, Progent offers fast online contact with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for urgent help to troubleshoot information system problems that are threatening business productivity and are not within the comfort zone of your on-hand computer maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-Premier service team can connect to your computer environment by means of the latest remote troubleshooting tools that allow them to provide fast and efficient evaluation and resolution of serious IT problems.
Services Progent's Remote Consulting Specialists Can Offer Your Utah Business
Progent's network consultants can offer expert help for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft technologies such as:
Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network support team can help Utah companies with a broad array of IT products and technologies such as system infrastructure, messaging solutions, security consulting for computer systems and business processes, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and centralized management, and transitioning from older applications to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support experts offer remote technical help for systems powered by popular variants of UNIX such as:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or mainstream Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the computer support industry for providing fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who earn this rare credential only after thorough examinations given by Cisco. Usually CCIEs are employed by big corporations or national Internet service providers, and so their skills are not easily available to smaller companies.
Progent is among the few IT technology consulting organizations that makes sure that CCIEs are accessible to support small and medium sized businesses. Also, Progent offers fast communication with a CCIE via phone so your company can benefit from timely help for critical system problems that are hurting your productivity but are not within the competence of your usual IT maintenance resources. Progent's CCIE engineers can tie into your system via secure remote support technology to execute quick and cost-effective analysis and remediation of critical network anomalies. For more concerning Progent's expertise in Cisco network appliances, see Cisco Technology Consulting Services.
Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-premier online support experts can provide computer problem solving and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your business the expertise of consulting professionals who can assist your company with a wide range of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 integration,
Microsoft Exchange 2016 migration, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 management,
SharePoint 2016 migration and hybrid deployment support,
SharePoint 2019 design and integration,
Skype for Business Server integration consulting and Lync Server 2010 migration, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Certified System Security Consultants
Progent offers you access to accredited CISM and ISSAP security engineers who offer a variety of system protection solutions to bolster the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against attacks or assist you to revive quickly from an attack. Security services available from Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Hydra; rapid recuperation from virus and worm assaults; setting up firewalls; establishing secure architectures for off-site and mobile connectivity; protecting your messaging infrastructure from spam and directory harvest attacks; and setting up continual automated monitoring. To learn more information on Progent's security support for small and midsize companies, see Progent's Engineering Support for System Security.
Business Applications Services: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by offering consulting services and education in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply professional consulting expertise and education in special application areas including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Word, and MS Office Excel. For additional information about Progent's consulting, custom programming, and education offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Support and Outsourcing Options
Progent provides three programs for Call Center services including UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for businesses who require the timely availability of an effective Call Center but who have limited funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk team. Progent can act as a primary Call Center for your business, represent an escalation alternative for tough network problems, or be available in overflow situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Call Center or improving your current one, evaluating or customizing Help Desk Call Center application software to address the special needs of your company, or adding supplemental personnel to work remotely with your internal Help Desk Call Center resources to handle high-demand scenarios like software migrations.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-certified networking specialists. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can give your customers convenient contact with a dependable technical support team with years of experience in telephone-based help and online repair service for small and medium-size business information systems. Progent's concentration is on earning the Call Center a positive reputation as a solid driver of business performance, and Progent's goal is to fix and not simply report problems. To read more information about Progent's Call Center outsourcing, see Progent's Call Center Services.
Progent's Online Technical Support Tools
Progent has deployed a collection of customized tools, refined over more than a decade of use, dedicated to promoting the most advanced quality of efficiency for providing remote technical help and repair for small and midsize company information systems. Progent provides secure Virtual Private Network support for gateways from a variety of leading companies including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite access allows the consultants of Progent's Technical Response Center to link to your system remotely without breaching network security.
Progent's advanced service database software keeps thorough records for all service provided to Progent's clients. Each active Progent team consultant has the benefit of the details of support rendered to every customer by any team engineer. This database of trouble tickets and resolutions is organized as a conveniently searchable proprietary database that permits Progent's remote support engineers to share their experiences company-wide to ensure that the value of Progent's support improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available additional vast support databases as well as to manufacturers' in-house support staff that enable Progent's remote consulting experts to find the best resolutions quickly.
Contact a UNIX/Linux or Cisco Technical Support Specialist Immediately
To find out how to contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote engineering expertise in Utah, phone 1-800-993-9400 or go to Urgent Online Computer Support.