If your business computer network is in Utah you can now get fast phone-based access to a UNIX or Cisco CCIE expert to resolve complex problems that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified consultants accessible by phone of any independent service firm in the country. Rates are competitive, billing is by the minute, sign-up is quick, and service is unbeatable.

If your Utah company is based outside of more populated metropolitan areas like Salt Lake City, West Valley City, Provo, Sandy, or Orem, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when there's a network crash. This can result in a loss of productivity for your business, angry clients, unproductive workers, and defocused executives. By contacting Progent's online services, you can get in touch with a Premier consultant who can offer assistance when you need it to keep your network running.

Since Progent charges for remote service by the minute, your business is invoiced just for support received. Progent asks for no initialization fee. Some remote support organizations apply substantial minimum fees or bill for each quarter hour or more. Progent's fine granularity and simple billing mechanism eliminate big tabs for quick fixes.

If your Utah company requires technical help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's experienced team of online support professionals has a broad array of in-depth computer knowledge. This allows Progent's remote service specialists to deal successfully with the most challenging technical problems faster than is possible with ordinary independent support organizations or with the internal support resources usually found in smaller businesses. Progent has developed the technology and skills to repair technical issues economically in many different network configurations that feature combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have been awarded major certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also hold a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), CCDA and CCDP.

In order to help companies that operate environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's online support team makes available the services of engineers with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent provides phone-based contact with professionals who have qualified for important security credentials such as CISM Engineers, CISSP specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical difficulties allows trouble ticket escalation, if appropriate, to experts with relevant competence to resolve unusually intractable support calls. This accelerates remediation of urgent network problems, prevents network disruption, and reduces technical support bills.

For organizations throughout Utah, Progent allows virtually instant online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for critical expertise to repair technical problems that are hurting business productivity but are beyond the experience of your in-house network service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Premier network experts can analyze your network using the latest remote support tools in order to provide quick and economical evaluation and resolution of critical IT problems.

Services Progent's Phone-based Consulting Specialists Can Provide Your Utah Company
Progent's network engineers are qualified to deliver advanced help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies including:

Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X online technical support team can help Utah small businesses to maintain a broad assortment of computer products and technologies that include network architecture, messaging support, security consulting for networks and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware technologies for server consolidation and streamlined administration, and moving from outdated applications to current environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's support professionals offer remote troubleshooting for computers powered by major versions of the UNIX OS such as: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for providing immediate and affordable access to Cisco CCIEs. CCIEs are high-level networking professionals who qualify for this advanced certification only after intense testing supervised by Cisco. In most cases Cisco CCIEs are hired by large corporations or national Internet service providers (ISPs), and so their services are not conveniently available to small and medium-size businesses.

CCIE Authorized engineers from Progent can assist your business to design, setup, and support a converged business network that can simplify operations, lower costs, and accelerate time to positive ROI. By providing Cisco routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless products configuration assistance, Progent can significantly enhance the strategic value of your information network in Utah. To learn additional information about Progent's support for Cisco network appliances, see Cisco Network Consulting Expertise.

Microsoft Certified Partner for Online Consulting for MS Windows
Progent's Microsoft-certified remote service engineers can deliver network troubleshooting and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of consulting engineers who can assist you with a broad variety of platform expertise such as Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint 2013 development, Skype for Business Server integration support and Lync Server migration, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online training, Small Business Server consulting, and Windows Essentials migration and cloud integration.

Certified Security Professionals
Progent offers you the services of expert CISM and ISSAP security professionals who offer a range of system protection solutions that can improve the protection of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or help your business to recover fast from an assault. Security services offered by Progent include: extensive security analysis using technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; fast recuperation from malicious assaults; configuring firewalls; establishing safe architectures for remote and mobile access; protecting your messaging system against spam and DHA attacks; and implementing round-the-clock automated monitoring. To find out more information about Progent's security expertise for small and midsize businesses, refer to Progent's Professional Expertise for Network Security.

Business Applications Support: Training, Custom Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Mac environments by offering consulting services and training in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group offers professional engineering support and training in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for familiar Microsoft applications including Microsoft CRM, Project, MS Word, and Microsoft Excel. To read more information concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

Call Center Service and Outsourcing Options
Progent offers several support programs for Help Desk Call Center services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely accessibility of an effective Help Desk but who have relatively small budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Call Center staff. Progent can act as a primary Call Center for your business, represent an escalation alternative for tough network issues, or be available in those instances when your other service providers are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Call Center or enhancing your existing one, evaluating or customizing Call Center software products to address the special requirements of your business, or adding supplemental staff to operate remotely with your in-house Help Desk Call Center resources during high-demand scenarios such as software migrations. To find out more information concerning Progent's Help Desk support, go to Progent's Help Desk Call Center Services.

Progent's Remote Service Tools
Progent has developed an arsenal of optimized technologies, evolved during more than a decade of field experience, focused on enabling the most advanced quality of efficiency for providing online technical help and repair for small and midsize company IT systems. Progent provides safe VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN remote connectivity permits the engineers of Progent's Technical Response Center to connect to your system without violating system security.

Progent's advanced service database software includes comprehensive histories of all service provided to Progent's customers. Each authorized Progent staff engineer has access to the details of services delivered to each customer by any staff member. This history of trouble tickets and solutions is organized as a conveniently retrievable proprietary knowledge base that enables Progent's remote technical professionals to share their knowledge company-wide to make sure that the efficiency of Progent's support services improves over time. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive technical support databases and to manufacturers' internal engineering personnel that allow Progent's remote service experts to come up with the optimal resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
To find out how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote engineering support in Utah, call 1-800-993-9400 or go to Expert Online Computer Support.

An index of content::

64-bit Computing Services 64-bit Computing Consult
802.11ac Wi-Fi Network Network Consultant Wi-Fi Network Engineer
Call Center Troubleshooting
Cisco Help Desk Technical Support

Progent's Computer Helpdesk Outsourcing Support Services for desktop support are designed specifically for small organizations who need fast availability of a Help Desk Call Center with expert telephone support and full escalation options but who must work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

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MCSE Expert Certified BlackBerry BPS Professional
IT Consultant for BlackBerry Exchange

Progent can provide the expertise of BlackBerry-certified engineers who can assist small companies to design, manage, and troubleshoot BlackBerry technology economically and successfully, eliminating the need for an internal BlackBerry expert and reducing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, combined with Progent's proven online support model, provides small and mid-size companies a cost-effective option for incorporating BlackBerry devices and software seamlessly into their IT network.

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Cisco's network security and offsite connection products for small businesses represent a full range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit most closely with your business goals.

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Network Consultants for System Center Operations Manager

Progent offers a variety of IT support bundles for small businesses. These information technology outsourcing and server monitoring services are based on the proactive problem solving abilities of System Center Operations Manager, a state-of-the-art network and system support product that tracks the availability, throughput, and security of your information system and identifies incipient problems before they can disrupt your system. With Progent's affordably priced network support programs, small businesses can select a basic co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package.

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Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing and service organizations to simplify complex supply chains and improve the efficiency of key business processes to bring products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises consulting that can range from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, training, and database administration.

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Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for unified management.

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Configuration Manager automates application and device provisioning across multiple sites, streamlines compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, enables secure self service, and offers a common control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.

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Progent provides customers the services of consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients deserve to be sure that their IT service consultants have accredited testing plus extensive practical field experience so that Progent's customers can use Progent's support with confidence. In many cases, vendor certifications like the CCIE confers privileges for significantly better vendor help than is available to non-certified service providers, allowing Progent to offer clients a better level of IT service. In other cases, major credentials such as CISA or ISSAP for network security can aid corporate customers to demonstrate compliance with regulatory requirements by using the assistance of recognized IT professionals.

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Citrix has developed a comprehensive line of products that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the business advantages of Citrix technology and can help you plan, test, implement, optimize, and maintain Citrix virtualization platforms.

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Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

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Windows Server 2012 Essentials Services
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Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that enables small organizations to transition from the traditional physical in-house datacenter to the contemporary hybrid networking model that includes on-premises and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network environment. Progent can provide full-service project management support so you can plan and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting help, technical support, and training.

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Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to design, install, and support a configuration of TMG 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your company requires.

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Windows, UNIX, Solaris Professionals
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Progent's UNIX family support services offer small and mid-size companies and software developers help with administering and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent can give your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience offers you an easy single source to help you create and maintain a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Exchange 2000 Server Upgrade Engineer
Computer Consultants for Microsoft Exchange

Years of background with Microsoft's Exchange technology makes Progent one of the most qualified computer support companies in California for integrating messaging solutions powered by Microsoft Exchange 2000 Server. Progent is expert in helping small companies get all the benefits of Exchange Server under typical situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 mail system, and outsourcing your Exchange Server management.

Cisco Certified Meraki Dashboard Consultants Cisco Certified Experts Meraki Wireless Access Point Support and Help
Consultant for MS Microsoft Virtual Server
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Microsoft Virtual Server, hosted on the Windows Server operating system and powered by technology first developed by Connectix, delivers the performance necessary to carry out hardware reduction, software migration, and server quarantine projects via virtualization techniques in an enterprise-ready computing network with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies who want to enhance operational efficiency in software programming and testing, migration from legacy line-of-business software, and server consolidation. Progent's professional Virtual Server experts can help your business to assess and integrate MS Virtual Server.

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Windows Server 2012R2 Active Directory Professional

Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, create a corporate-wide security plan, streamline network administration, help with application development, and generate and test a DR/BC plan.

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Progent offers cost-effective remote support for all editions of Office Access including Access desktop and Access Web App and can provide expert help for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide tailored webinar classes for Access application programming and database administration.

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Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still provides technical support for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess if you should move up to more current firewall technology available from Cisco. Progent's Cisco technology specialists can help you design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls following industry best practices.

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Data Protection Manager 2016 and Azure Help and Support
Data Protection Manager 2016 Troubleshooting Remote Troubleshooting

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive protection for critical platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, implement, administer, and repair an enterprise-wide backup/recovery solution powered by SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management support to help you complete your Data Protection Manager 2016 deployment on time and within your budget.

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Microsoft Desktop Technical Firms
Microsoft Mac and Linux Desktop Small Office IT Consultant

Progent can deliver a wide range of affordable support services to assist your business to install, configure, troubleshoot, and manage desktop PCs and notebooks powered by Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online technical support for individual machines or laptops or help you to design and carry out a large-scale rollout of new or updated OS platforms and business applications. Progent can also provide engineers and technicians to assist you to prepare for and implement a company relocation or merger organized to produce minimal interruption to your business.

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Ubiquiti UniFi Switch Engineers
Ubiquiti UniFi XG switch Consult

Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. UniFi appliances installed across multiple venues with thousands of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi professionals who can help you to assess the benefits of Ubiquitiís UniFi technology for your environment and assist you to design, install, administer, and troubleshoot your UniFi ecosystem.

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Meraki Wave 2 Wi-Fi Access Point Onsite Technical Support

Progent's Cisco Meraki wireless AP experts provide online and on-premises support services to assist organizations of any size to plan, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their mobility or computing device.

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Technology Consulting Company for Microsoft Exchange Server 2003
Microsoft Exchange 2000 Small Business Computer Consulting Companies

Progent's Microsoft-certified consultants have over 10 years of experience providing messaging support for companies ranging from small offices to global corporations. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus security, configure high availability email environments, and implement off-site and mobile email access. Progentís Exchange support services can assist you in planning and executing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. In addition offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can show you how to integrate Microsoft Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of dependability and expandability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management services are based on proven virtualization technologies that allow small and midsize companies with mixed- platform environments to save significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

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Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and scalability and is also easy to transfer to another host. Progent's Private Cloud Hosting options are based on mature virtualization techniques that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management solution following leading practices promoted by CRISC and geared to match your company's risk appetite, business goals, and IT budget.

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Excel 2000 Consultants

Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of online support services to help you to plan, program, test, deploy, manage, and debug applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your current Excel solutions to the newest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent can provide as-needed support to organizations looking for a quick fix to a specific issue related to Office Excel and Progent also offers full project management support for migrating or developing mission-critical applications built on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the special requirements of individuals or teams.

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Progent's Network Help Desk Outsourcing Services are designed especially for small organizations who need immediate access to a Help Desk Call Center with expert telephone support and full escalation capability but who have to operate within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

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Windows 2000 Remote Support Services

Progent's certified Microsoft Windows 2000 consultants can help you optimize the functionality of your existing Windows 2K Servers and can simplify network management, offer tech support and repair, and enhance security. Progent can also help you design, rationalize, and execute a strategy to upgrade from Windows Server 2K to Windows Server 2003. Progent is expert in designing test programs to eliminate the obstacles associated with migrating to Windows 2003 Server by identifying possible hardware and software compatibility issues.

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ProSight Remote Network Infrastructure Monitoring Online Help

ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, track, enhance and debug their connectivity hardware like switches, firewalls, and access points plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that require critical updates, or isolating performance bottlenecks.

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If you are a network engineer with system support experience, joining Progent and helping Progent's clients will expand your abilities via interaction with Progent's staff of mutually supportive, world-class consultants. Progent's focus on providing network expertise and computer support to small companies will give you the chance to consult closely with decision makers and contribute tangibly to the growth of exciting companies. In addition, Our virtual office environment provides the most advanced tools for off-site service and wireless connectivity to allow you to come up with speedy solutions when you take on mission-critical problems.

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Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client endorsement and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better solutions for your IT system.

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SQL Server 2017 Adaptive Query Processing Online Consulting

Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your databases and applications to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed design assessment or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and within budget.

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Progent's Virtual Helpdesk support services are a seamless extension of your in-house IT service organization. This can include advanced call center services such as a special telephone number with custom greeting. Progent will also rout calls automatically to staff technicians who are specially set up and trained to support your account. In addition, Progent's Help Desk Call Center professionals can use trouble tickets from any customer trouble ticket software for transparent integration with your internal network services organization. Benefits of Progent's Virtual Computer Support Help Desk Call Center services include high-end Microsoft Helpdesk expertise the minute you call, seamless expansion of your internal resources, comprehensive support for critical client issues, and by-the-minute billing.

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Exchange Server 2007 Technical Consultant
Exchange 2007 Server Professionals

Progent's Microsoft certified support team can help you design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, repair, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.

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Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to create a manageable and protected communications ecosystem that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology suitable for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and on-premises training to your IT team and end users. Progent has expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.

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Progent's SonicWALL experts can help you configure, manage, and troubleshoot SonicWALL firewall appliances inculding the newer SonicWALL NSA Series of firewalls and the older SonicWALL PRO 1260 Secure Switch devices. Progent's CISSP Premier consultants, CISM Premier security engineers, and CISA Certified security audit consultants can show you how to design an end-to-end security plan, including written policies, and build protection into your business processes.

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Exchange 2010 Integration Network Engineer

Progent's Microsoft and Cisco-certified network engineers can assist your organization to determine the value of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will provide fast return on investment by improving your workers' efficiency, cutting the expense of hardware and support, streamlining administration, and integrating your key communications technologies.

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The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's preparedness either to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to collect information concerning your existing security profile and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup/recovery environment that minimizes your exposure to a ransomware attack and meets your business needs.

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To see answers to common enquiries about becoming a consultant at Progent, refer to Working with Progent Questions and Answers.

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Desktop Technology Repair Installation
Microsoft Desktop Design Consultant

Progent offers a wide range of affordable support services to help your business to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer onsite or remote technical support for individual machines or notebooks or work with you to design and implement a large-scale rollout of new or revised operating system software and applications. Progent can also provide engineers and technical workers to assist you to plan for and complete a site move or merger organized to produce the least possible interruption to your productivity.

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Aironet Wave 2 Wi-Fi Access Point Computer Engineer

Progent's Cisco certified Wi-Fi experts can provide economical online and on-premises help for end-of-life and current 802.11ac Aironet wireless access points and Progent can help you to design and manage Wi-Fi environments that include indoor and outdoor/industrial Aironet access points.

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Private Cloud Virtual Datacenter Hosting Consult
Consult for Virtual Machine Hosting

Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of availability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management options are based on proven virtualization technologies that enable small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital equipment, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

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Data Center Services

Progent's Data Center consultants can show you how to find fault-tolerant data centers that meet the specific requirements of your business. Fault tolerant colocation sites are particularly attractive to small companies due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for typical small organizations. Progent is ready to help you reap all the advantages of high availability data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.

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Security Vulnerability Evaluation Services

Progent has created several network security packages intended to deliver larger institutions an independent and thorough security evaluation from a group of premier security engineers. All Progent's security evaluation packages feature a suite of services including network scans from inside and from beyond your corporate security perimeter, expert analysis of scan results by accredited security engineers, creation of a paper explaining the findings, plus an interactive concise executive outbrief and a detailed live outbrief for internal IT administrators.

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Azure enterprise hybrid cloud solutions Engineers
Azure and SCDPM integration Engineers

Progent can help small businesses to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the common mistakes small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to manage iPhones and iPads and Android handhelds.

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Threat Management Gateway 2010 Support Services
Forefront Network Inspection System Support and Setup

Forefront TMG 2010 builds on the powerful security capabilities of ISA Server 2006 and offers a easily managed Internet gateway that delivers a single-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.

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Mac and Windows IT Services
Mac and Windows Active Directory Network Consulting

Progent's support specialists in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows systems into cohesive environments with full sharing and collaboration support. Enabling efficient cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's background in Windows and Apple consulting makes it possible to offer expert support to companies that depend on these platforms to keep their strategic advantage. Progent can also help your business to integrate Apple's iPhones and iPads with your Windows environment.

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Wireless Network Support and Setup

Progentís Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to deploy, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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Private Cloud Solutions Consult
Consulting for ProSight Virtual Server Private Cloud Hosting

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization techniques that enable small and midsize businesses with multi- platform environments to save significantly on the costs of capital equipment, system support, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.

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Exchange 2013 Migration Remote Technical Support

Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a redesigned architecture. These improvements affect vital IT areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and train your IT team to maintain your Exchange 2013 solution. Progent also offers affordable online support and management for Exchange 2013.

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Integration Support for Microsoft Dynamics GP

Progent's seasoned application designers and programmers can assist your company to build enhancements to Microsoft Dynamics GP/Great Plains that address the special needs of your organization without losing the advantages of seamless Windows integration. Progent can also provide expertise with a variety of software development tools that can be used to create user-interface and data integrations with Microsoft GP/Great Plains. These integration tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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ProSight Virtual Hosting Consulting Services
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Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and expandability and is also easy to move to another host. ProSight Virtual Hosting options are based upon proven virtualization platforms that enable small and midsize companies with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.

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Progent's certified wireless consultants can help organizations of all sizes to plan, implement, manage and troubleshoot Cisco Aironet wireless AP solutions to achieve the throughput, range, capacity, scale, security compliance and manageability needed for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and onsite support for both end-of-life and new-generation 802.11ac Aironet access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.

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Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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Progent offers small businesses two specially designed security evaluation packages that include, for a set price, remotely managed scans of your network security profile which are analyzed by expert information security specialists who assess the data collected by the scan, present unbiased summaries of your existing security vulnerability, and offer recommendations for remediation. Progent offers two non-overlapping network security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while offering enterprise-class evaluations of your IT network's vulnerability to attack.

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Progent offers access to the cost-effective support of remote Internet connectivity consultants to help your organization to evaluate or enhance your Internet services so your Internet access solution aligns with your business needs. Services available from Progent include evaluation of your existing bandwidth use, vendor and service plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include optimizing existing routers and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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ProSight Email Guard Spam Filtering Engineers

Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

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Progent can show you how to plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your information, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity disruption by designing and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create custom business applications and eCommerce solutions that work transparently with Microsoft Dynamics GP.

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Progent's pricing policy is to charge for phone support and on-premises visits by the minute. As a result, you are invoiced just for delivered support. Progent does not impose a more expensive rate for after-hours or priority service, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent applies no service activation fee and asks no monthly commitment for services provided during regular working hours. Many support firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates big bills for quick solutions so you will not be tempted to permit simple problems to stay unaddressed.

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Progent's Intune consultants can help you to understand the strategic case for utilizing Intune for managing your mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can assist you to define security policies, set up test environments to evaluate the benefits of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune deployment.

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Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience developing Microsoft ISA Server-based security solutions for IT networks with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and debug their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance issues.

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Progent's experts offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Entourage and email expertise, network protection services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For computer networks built exclusively on macOS or OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, efficient and able to achieve your company's business goals.

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Cisco ASA Firepower Troubleshooting

The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, manage and troubleshoot firewall solutions based on ASA 5500-X firewalls with Firepower Services.

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Progent's team of application experts offer in-depth support, custom programming, integration help, and webinar training for popular business applications that address key areas including ERP and MRP, financials, business analytics, web application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience providing high-level consulting and troubleshooting services remotely, Progent can assist small businesses anywhere in the United States to eliminate the lost productivity and expense associated with travel and on-premises activity without compromising the high quality of consulting support.

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Consultants for Network Performance Troubleshooting

Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding appliances that need critical software patches, or resolving performance bottlenecks.

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Microsoft SBS Server Engineers
Microsoft Small Business Server 2003 Computer Consultants

Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products included with Small Business Server calls for a computer support expert with real-world background designing and building cohesive, end-to-end business technology environments. Progent's Microsoft Small Business Server professionals have an average of over a decade of background supporting computer systems founded on Microsoft products. This experience assures you success in deploying, managing, and maintaining network solutions that incorporate the Small Business Server package of servers and applications.

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Lync Server On-site Technical Support
Lync Server Computer Engineer

Progent's Microsoft consultants can help your company to evaluate the benefits of Microsoft Lync Server for your environment and can assist you to design and execute a rollout of Microsoft Lync Server 2010 that unifies the control of Instant Messaging and Presence and increases the output of your office employees, at-home workers, and mobile workforce. Progent can in addition assist you to carry out an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how to run Lync Server to improve the team-computing capabilities of MS Office programs, and offer online seminars and ongoing technical support for Lync Server 2010 and other Microsoft technologies.

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Lync Server 2013 and Cisco Unified Communications Services
Lync Server 2013 VoIP Consulting

Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide range of desktop and handheld devices. Progent's certified Lync 2013 consultants and system integrators can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync 2013 so as to speed up your return on investment, and provide custom webinar and onsite training to your IT team and end users. Progent offers in-depth expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 applications such as Outlook and PowerPoint.

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Juniper J Series Router Security Consultants
Juniper J2320 Router Intrusion Detection

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Microsoft Exchange 2007 Professional
Microsoft Certified Support and Integration for Exchange 2007 Edge Server

Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site upgrades, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.

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SQL Server 2000 Upgrade Help
SQL Server Development

Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast development of cutting-edge enterprise-class programs that can provide your company a critical competitive edge. SQL Server features core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.

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Professionals for Live Communications Server 2007
Live Communications Server 2007 Consulting Services

Microsoft Office Communications Server delivers Instant Messaging and presence as part of an extensible, enterprise-grade solution offering advanced security, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and elevated business efficiencies, enhanced worker productivity, and better IP security. Microsoft Office Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer remote and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can assist you to evaluate the advantages of migrating to Skype for Business. Progent can also help you to plan and execute a smooth migration that will add business value to your information network

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Cybersecurity Audit Consultants
CISA Certified Auditor Security Consultants

The Certified Information Systems Auditor credential is a recognized achievement that indicates expertise in network security auditing. Accredited by ANSI, the CISA credential requires that candidates pass a comprehensive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit consultant able to assist companies in the areas of IS audit process, information technology administration, systems and architecture lifecycle, IT support, protection of data assets, and disaster recovery preparedness.

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Small Business Network Architect

For small businesses interested in Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or e-mail information@progent.com.

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Systems Management Server 2003 Network Consulting
SMS Migration IT Services

Progentís Microsoft-certified experts offer small and medium size companies world-class consulting services for Systems Management Server and Configuration Manager, Microsoft's standard tools for change and deployment automation. Configuration Manager 2007 is the new title for the change management solution previously known as Systems Management Server. Configuration Manager offers a range of new features to SMS Server including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progentís certified consulting professionals can show you how to use Systems Management Server or Configuration Manager economically for streamlined OS and application deployment, security patch administration, application tracking, and software license compliance. Progent's engineers can also assist you to move smoothly from Systems Management Server 2003 to Configuration Manager 2007.

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DoubleTake Carbonite Replication Manager Network Consulting
Double-Take Software Backup Support and Integration

DoubleTake/Carbonite Software publishes a family of tools designed to deliver small businesses a variety of affordable solutions for replicating and restoring vital applications including Microsoft Exchange, SQL, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small company information networks to achieve a high level of fault tolerance and business continuity readiness at an affordable cost.

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Network Services Monitoring Support Outsourcing
IP Address Management Remote Consulting

Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map, track, enhance and debug their connectivity appliances like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require critical software patches, or isolating performance problems.

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Hyper-V Virtual Computer Consulting
Microsoft Hyper-V Virtual Machines Technology Consulting Services

Progent's Microsoft-certified professionals can help you analyze the potential advantages of Hyper-V-powered server virtualization for your company, perform test implementations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network and server architecture for smooth performance with virtualization solutions, assist you in migrating to Windows Server 2008 and setting up Windows Hyper-V, educate your IT staff to track and manage Hyper-V, offer world-class consulting help for improving the protection of your virtual servers, design and test business continuity procedures that maximize network uptime, and deliver ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.

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