If your business information network is in the state ofUtahyou can now get quick online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to resolve critical issues involving your network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible online of any independent support organization in the United States. The cost is affordable, billing is by the minute, sign-up is quick, and support is unbeatable.
In case yourUtahnetwork is based away from larger urban areas includingSalt Lake City, West Valley City, Provo, Sandy, or Orem, access to UNIX or Cisco CCIE experts may be problematic when there's an urgent situation. This can cause a drop in revenue for your business, angry clients, idle employees, and distracted executives. By calling Progent's remote support, you can get in touch with a Premier engineer who can offer expertise when you have to have it to get your system on line.
Since Progent charges for online service on a per-minute basis, your business owes just for support received. Progent imposes no startup charge. Many remote support companies demand large minimum payments or bill for each quarter hour or longer. Progent's fine granularity and simple billing mechanism save you from big tabs for quick solutions.
If your Utah business requires online assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Online Support Program Special?
Progent's experienced staff of online support professionals possesses a broad array of in-depth information technology skills. This allows Progent's online service experts to deal successfully with the most challenging network trouble more quickly than is feasible with ordinary independent support organizations or with the internal IT staff usually found in smaller companies. Progent has refined the tools and experience to fix problems economically in a wide variety of network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE engineers have earned major certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
In order to assist companies that maintain environments powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group offers the services of engineers have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers phone-based contact with professionals who hold a variety of security certifications such as Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's group approach to repairing network difficulties streamlines service escalation, if needed, to experts with relevant background to resolve particularly tough support calls. This speeds up remediation of urgent network problems, avoids system disruption, and minimizes maintenance invoices.
For organizations in the state of Utah, Progent enables immediate online communication with a UNIX/Linux, Solaris, macOS or OS X engineer for emergency support to fix technical problems that are hurting your business and are outside the scope of your in-house network support resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier network experts can interface with your network with the latest remote support utilities that allow them to provide fast and affordable diagnosis and repair of serious computer problems.
Troubleshooting Services Progent's Remote Support Specialists Can Provide Your Utah Business
Progent service specialists can deliver expert support for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions including:
Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online network support team can assist Utah companies to maintain an extensive assortment of IT products and technologies that include system architecture, messaging support, security consulting for networks and company operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server technologies for processor consolidation and centralized administration, and moving from dated applications to modern solutions based on newer versions of UNIX, Linux, Solaris, macOS and OS X, or MS Windows.
Progent's support experts offer remote technical help for computers based on leading derivatives of UNIX such as:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the network support arena for providing immediate and affordable access to Cisco CCIEs. CCIEs are high-level networking consultants who are awarded this rare credential by passing intense testing administered by Cisco. The vast majority of CCIEs are employed by large enterprises or nationwide ISPs, and so their services are not readily accessible to small and medium-size businesses.
CCIE Premier consultants from Progent can assist your business to plan, configure, and manage a converged network infrastructure that can simplify business processes, cut expenses, and accelerate the path to positive ROI. By combining Cisco integrated services routers expertise with Catalyst switches support and Cisco wireless technology integration help, Progent can greatly improve the strategic value of your information network in Utah. To find out additional information about Progent's expertise in Cisco infrastructure, visit Cisco Technology Consulting Expertise.
Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-premier remote support experts offer network problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of support engineers who can assist you with a wide variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2019 Server integration,
MS Exchange 2016 Server migration, Exchange Server 2013 consulting,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid integration support,
SharePoint 2019 design and configuration,
Skype for Business Server integration consulting and Lync 2010 migration, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Professionals
Progent offers you contact with accredited CISM and ISSAP security professionals who can deliver a variety of system protection solutions that can enhance the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or help your business to recuperate rapidly from an attack. Security services offered by Progent include: in depth security analysis using platforms such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Nikto; quick recovery from virus and worm attacks; configuring firewalls; planning safe architectures for off-site and mobile connectivity; securing your messaging infrastructure from spam and directory harvest attacks; and implementing 24x7 automated monitoring. To learn more on Progent's security services for small and medium-size businesses, see Progent's Consulting Support for System Security.
Business Applications Services: Webinar Training, Custom Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac environments by offering consulting services and education in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers in-depth engineering support and training in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for popular Microsoft business applications such as CRM, MS Project, Microsoft Office Word, and Microsoft Excel. To read additional information on Progent's consulting, custom development, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Call Center Support and Outsourcing Options
Progent offers several programs for Call Center services that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the immediate availability of an effective Help Desk Call Center but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Helpdesk resources. Progent can act as a primary Help Desk Call Center for your business, represent an escalation resource for tough network issues, or be ready in those situations when your ordinary resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or improving your current one, evaluating or programming Call Center application software to meet the particular needs of your company, or providing temporary staff to operate remotely with your internal Help Desk resources during demanding scenarios such as system upgrades.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified network specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to provide your customers instant communication with a reliable technical support resource with extensive experience delivering telephone-based support and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Call Center a positive reputation as a significant contributor to company productivity, and Progent's mission is to fix rather than just document problems. For more about Progent's Call Center service and outsourcing, go to Progent's Call Center Services.
Progent's Remote Support Technologies
Progent has deployed a collection of customized tools, evolved during more than a decade of use, dedicated to allowing the highest quality of efficiency for delivering online engineering support and repair for small and midsize company IT networks. Progent offers safe VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote access permits the consultants of Progent's remote service group to connect to your system remotely without breaching corporate security.
Progent's highly evolved customer support reporting application stores comprehensive records of all support provided to Progent's customers. Each active Progent staff engineer has access to the specifics of support rendered to each customer by any team member. This database of issues and resolutions is structured as a readily accessible proprietary knowledge base that allows Progent's remote technical engineers to share their knowledge with the whole team to ensure that the efficiency of Progent's support services grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to vendors' in-house support staff that allow Progent's remote service experts to arrive at the optimal resolutions promptly.
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
To learn how to ask a UNIX/Linux consultant or a Cisco CCIE for urgent online consulting help in Utah, call 1-800-993-9400 or visit Expert Remote Network Help.