For business network systems located within the state of Utah, Progent's Microsoft authorized technical experts can deliver phone support and remote troubleshooting to repair your network systems issues fast and affordably. Progent has developed top-notch skills, advanced software utilities, and support databases to diagnose and resolve network problems without the cost and time delays normally associated with on-site technical service calls.

If your Utah business is located outside of the larger urban areas such as Salt Lake City, West Valley City, Provo, Sandy, or Orem, your nearby network systems support options may be limited in technical expertise, or unavailable during urgent situations. This results in a computer network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of expert network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a broad range of clients. This means you obtain not only the technical know how needed for the task, but an expert with field proven methods for applying those skills to deliver excellent network solutions.

Oracle Administration Support and Software Programming
Progent offers online access to an Oracle certified consultant for Oracle database administration support or an Oracle application developer. Progent can help you to create effective mechanisms for critical Oracle database administration tasks such as performance tuning, backup/recovery processes, and information security, or train your in-house staff to use industry leading practices for streamlining major administration procedures. Progent can also offer the services of a PL/SQL developer to help you to design, test, troubleshoot, or port Oracle-based programs that can vary from business reports to data-driven web commerce sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can help you to tune existing SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for monitoring the content of outbound email messages and attachments and blocking the transmission of sensitive or inappropriate information or spam-like messages. ProSight Email Guard's email content filtering technology can also help avoid being blacklisted and stay in compliance with industry security standards and regulatory requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Read about Progent's entire ProSight series of low-cost managed services for small businesses.

Progent's Test Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento is available for testing mission-critical applications, creating efficient system upgrade procedures, evaluating and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective pilot environments, the lab reduces capital outlay and technical risk and helps keep vital network projects on schedule.

CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is a globally recognized qualification that indicates mastery in information system security auditing. Accredited by ANSI, the CISA accreditation requires that candidates undergo an extensive examination administered by the ISACA professional group. Progent offers the services of a CISA-Certified network security audit consultant trained to help businesses in the fields of IS audit process, information technology enforcement, systems and architecture lifecycle, information technology support, protection of information assets, and business continuity preparedness.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) solution incorporates cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the complete threat progression including blocking, detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Read more about Progent's entire ProSight portfolio of low-cost network monitoring and management services for small and medium-size businesses.

Microsoft Virtual Desktop Support Services
Microsoft's virtual desktop technologies reduce the work needed for IT managers to set up applications so they are consistent throughout a corporate workforce, provide the ability to manage rights to business information, and allow fast deployment of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services (RDS). Microsoft's innovative VDI infrastructure that powers RDS simplifies client connectivity, enhances performance, tightens data security, centralizes administration, and provides an almost transparent user environment. Progent's Windows Server 2016 engineers can assist your company to evaluate the business benefits of Microsoft's desktop virtualization solutions, configure pilot and on-line deployments, improve your network infrastructure to support virtual desktops effectively, evaluate and resolve security problems, and train your network administrators to follow best practices to gain a fast ROI from desktop virtualization.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable process for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and administer a DR solution powered by VMware SRM.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget. To learn more about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide remote or on-premises help from a certified CCIE consultant to help your business to plan, implement, manage and repair converged communications networks built on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have extensive experience assisting organizations of any size to build collaboration solutions by delivering expert services that include Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager system design and deployment, Voice over IP and video phones setup, and Cisco wireless VoIP phone deployment. Progent's consultants can help you with Cisco's entire portfolio of UC applications such as Cisco Jabber, WebEx, Unity Express, Unified Contact Center Express, and Unified Mobility.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for all the products, technologies and services that go into building an end-to-end Jabber collaboration solution such as Cisco network devicesand management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration ecosystem.

Talk to a Progent Network Support Expert
To see how to get in touch with a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or go to Remote Computer Support.