For small company computer networks located anywhere in the state of Virginia, Progent's Microsoft authorized technicians can provide online help and troubleshooting to fix your network issues fast and affordably. Progent has acquired top-notch expertise, software tools, and support databases to troubleshoot and repair network problems while avoiding the high cost and delays normally associated with onsite technical service visits.
If your Virginia company is located beyond the larger metropolitan areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your nearby network support choices may be limited in technical expertise, or not available during urgent situations. This can result in a network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent’s staff of expert network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical projects for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.
Online Technical Support for Windows and Cisco-based Networking Environments
Progent’s Technical Response Center offers expert online technical support for Windows and Cisco-based environments anywhere in the U.S. Progent's certified professionals have the experience to assist you to troubleshoot and resolve tough network problems quickly and cost effectively. The breadth of information technology expertise offered by Progent's team of engineers allows them to escalate even the most challenging issues to the right specialists as required. Whether you require occasional phone support and online repair or ongoing access to a Help Desk Call Center, Progent's experts can provide your company with enterprise-level expertise without the cost and administrative overhead of running a large in-house IT group.
ProSight DPS Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates your backup activities and allows fast restoration of vital data, apps and VMs that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Find out more about the complete ProSight line of value-priced managed services for small businesses.
Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers high-level online expertise for business continuity planning, testing, and education to assist you to respond to possible catastrophes, reduce service disruption for your vital network functions, avoid lost information, and meet regulatory mandates and contractual obligations. Progent's business continuity consultants can work closely with your management and network administration staff to perform risk analysis, identify dependencies, identify human and physical assets required to operate your organization, determine business-critical IT functions and define acceptable recovery times, qualify hot backup sites, set up secure offsite connectivity for crucial employees, plan emergency notification systems and define duties for staff, write a complete recovery and test plan, and provide training for key people to execute the agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's massive Azure cloud.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi appliances running on multiple sites with any number of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent can provide the skills of seasoned wireless professionals who can assist you to determine the value of Ubiquiti’s UniFi technology for your business and assist you to plan, install, manage, and maintain your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Progent's Juniper Networks-certified network engineers can help your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued products to current versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help your business to simplify the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software products and can assist organizations manage environments that incorporate a mix of Juniper's OS platforms.
Easy Payment Options
Progent's easy payment options for MySQL Application Programming and DBA Consulting
Progent's MySQL software developers, database architects, and DBAs can provide affordable remote DBA or software programming services and can help businesses of all sizes to integrate and maintain MySQL within a reliable IT infrastructure that offers high levels of performance, expandability, and protection. Progent also has proven skill helping businesses port databases from Oracle to MySQL.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network assets, protects against company data leakage, provides health monitoring, allows secure self service, and delivers a common control mechanism for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist you with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate attention. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.
Stealth Penetration Testing
Stealth penetration checking is an important component of any overall network security strategy. Progent’s security experts can perform extensive stealth intrusion security checks without the awareness of your company's in-house IT resources. Stealth penetration checking uncovers whether current security monitoring tools such as intrusion detection warnings and event log analysis are correctly configured and actively monitored.
Affordable Network Support Solutions
Many small businesses rely on poor metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate experience can take several times longer to perform the same job than an experienced Information Technology professional. As an example, billing a third less per hour, but taking three times as long for the same task is hardly a bargain. Still worse, a poorly designed or configured network environment that is undependable and difficult to administer or expand can cost a business many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the U.S. indicate the effectiveness of Progent's support model and the technical capability of Progent's team of IT professionals.
Failover Clustering Support for Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology incorporated into the most recent versions of Microsoft Windows Server has been radically re-engineered to streamline the deployment, configuration, and maintenance of server clusters and to provide greater levels of network dependability, security, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and installation, unified cluster management, new cluster architecture for maximum uptime, hardened protection and quorum models, elimination of failure points, greater disk and memory capacity, enhancements for multi-site clusters, and live migration support for Hyper-V virtual servers. Progent's certified cluster technology consultants can assist you evaluate the business benefits of failover clusters, plan and implement a deployment, train your network support staff to manage your cluster environment, provide continuing consulting and technical help services, and create and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how you to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.
Contact a Progent Computer Support Expert
To learn how you can access a Progent computer consultant for online or on-premises support in , phone 1-800-993-9400 or visit Online Network Help.