For small business network systems located within the state of Virginia, Progent's Microsoft and Cisco qualified technical team members can deliver online help and troubleshooting to repair your network systems problems quickly and affordably. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and repair network problems without the high cost and delays normally associated with on-site service dispatches.

If your Virginia small business is situated outside of the larger metropolitan areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your local computer network support options may be limited in skills, or unavailable during urgent situations. This results in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís team of seasoned network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a extensive variety of technical projects for a broad range of clients. This means you get not just the technical competency needed for the job, but an expert with field proven methods for applying those skills to provide cost effective network solutions.

Microsoft Exchange 2016 Migration Services
Progent's MS Exchange 2016 Server consultants can help your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of email messages and attachments and blocking users from sending sensitive or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help organizations avoid being blacklisted and stay in compliance with industry security standards and government mandates like HIPPA, Sarbanes-Oxley and PCI DSS. Read more about the complete ProSight family of affordable network monitoring and management services for small and medium-size businesses.

Broad Expertise in Microsoft's Popular Server Technology
Progent's staff of IT system consulting experts can help large enterprises to plan, install, and manage major rollouts of key Microsoft technologies by providing support like Active Directory design, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 configuration, Skype for Business Server migration consulting and Microsoft Lync Server 2013 management, plus Microsoft SQL Server 2016 migration and Microsoft SQL Server 2014 database administration. Progent has helped some of the world's biggest businesses to integrate solutions powered by Microsoft servers and can provide branch office support for enterprises with branch offices in Northern California or larger cities across the United States.

Integration Help for Office 365 Apps and Cloud Services
Office 365 is Microsoft's growing family of productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in an array of subscription plans intended for markets from students and home offices to enterprises. Progent offers quick and easy online access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can help you to understand the many subscription options offered with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants support cross-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help your business to create and manage hybrid ecosystems that seamlessly combine on-premises and cloud products and services.

BI Reporting Consulting and Troubleshooting
Progentís business information reporting consultants offer online and on premises expertise to assist your organization with any facet of business intelligence reporting ranging from debugging or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's BI consultants can help your company to support your current BI environment, assist you to migrate databases and applications from a legacy reporting platform to a current one, and provide custom online mentoring to meet your individual requirements. Progentís management reporting and analytics consultants offer experience in all popular business intelligence reporting and visualization platforms such as the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-qualified CCIE network consultants can assist your company to manage your existing PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your business to plan, deploy, tune, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

Collaborative Approach to Service and Problem Escalation
Computer technologies have become increasingly complex. At the same time, typical small office computer networks include software and hardware from dozens of different manufactures. This makes computer integration and maintenance increasingly challenging. It is impossible for even the most talented engineer to have deep familiarity in all areas of computer technology, or extensive practical experience in the enormous range of products, versions, and updates that small companies include in their information systems. Progent follows a collaborative approach to network support and depends on application experts to bring high-level skills when needed to fix the most intractable technical issues effectively, at the lowest cost to your company.

System Center 2016 Integration
Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of System Center 2016, expand or optimize an existing one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center solution.

Mac Consulting Services
Progent's consultants offer Mac users a range of services including online Apple macOS and OS X desktop help, help with Mac software, Office 365 Outlook for Mac and Exchange Server consulting, Mac protection and connectivity consulting, integration between Mac and Windows networks, and one-on-one training. For IT systems built solely on Mac or for systems incorporating a combination of Mac, Linux, and Windows-based servers and desktops, Progent has the experience and knowledge to handle the challenge of architecting, configuring, and maintaining a network solution that is reliable, protected, fast, and aligned with your business objectives.

Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager, is a unified voice messaging platform that accelerates teamwork by offering a variety of options for retrieving calls and messages within an environment that is simple to deploy and manage. Cisco Unity Connection allows you to access and manage your voicemail messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), offered in certain Cisco ISR routers, offers affordable voicemail, integrated messaging, IVR, and greeting functions for small to medium businesses (SMBs) and enterprise satellite offices with up to 500 workers. Progent's Cisco-certified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your voice messaging solution delivers significant business advantage.

Talk to a Progent Network Support Expert
To learn how to get in touch with a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or go to Remote Network Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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