Enterprise Disaster Recovery/Business Continuity Expertise
VMware Site Recovery Manager (SRM)
Planning, Deployment, Management and Troubleshooting
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent process for restoring services rapidly after an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service restoration, validate SLAs and prove compliance.
Site Recovery Manager works natively with VMware vSphere Replication, can be used with third-party disaster recovery solutions from leading storage vendors like NetApp, and integrates with Microsoft software products for advanced, application-aware data protection. SRM's support for automated, single-click orchestration of failover and failback processes allows you to minimize Recovery Time Objective (RTO). SRM's support for array-based synchronous replication enables zero-data-loss Recovery Point Objective (RPO) at metro distances. Combined with VMware's NSX network virtualization platform, SRM can recover the entire logical network topology at the recovery site.
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager and NSX. Progent's Microsoft-certified Windows Server 2022 integration professionals, Windows Server 2019 integration experts, and Windows Server 2016 consultants can help you set up SRM on Windows Server at the protected site and the recovery site and can also help you configure mission-critical applications by providing services such as Exchange Server 2019 planning and configuration consulting, Exchange Server 2016 migration, SQL Server 2019 migration consulting, SQL Server 2017 upgrade expertise, and SQL Server 2016 integration consulting. Progent's Cisco CCIE consultants can help you design and deploy a robust network infrastructure for Site Recovery Manager, and Progent can provide a NetApp-certified SAN storage expert to help you integrate a NetApp clustered storage solution with SRM.
Key Features of VMware Site Recovery Manager
VMware Site Recovery Manager servers and VMware vCenter servers, running at the protected and recovery sites in conjunction with VMware vSphere and hosted by Microsoft Windows Server, work together to ensure that recovery virtual machines (VMs) are immediately and transparently started up when protected VMs are shut down. The virtual machines at the recovery site use the data replicated from the protected site and are therefore able to continue providing the same services.
SRM's migration of data and services between the protected and recovery sites is controlled by a recovery plan, an automated runbook that defines the order in which VMs are shut down and started up, their allocated resource pools, and the networks the VMs can access. You can configure multiple recovery plans to orchestrate recovery scenarios for specific applications or to handle entire sites. You can centrally manage VMware SRM recovery plans via the vSphere Web Client.
In addition to providing a strong disaster recovery solution to protect against unplanned downtime, VMware SRM also allows non-disruptive execution of planned processes such as disaster avoidance in anticipation of a major storm, moving a datacenter to a new location, testing upgrades and patches, testing a recovery plan to demonstrate compliance, and failback/re-protect after a partial or complete site shutdown. If your protected and recovery sites have a high-bandwidth, low-latency connection within a metro area, you can use array-based storage and synchronous replication with zero data loss (RPO) and rapid recovery time (RTO).
Site Recovery Manager can be configured in a variety of topologies to support different failover scenarios. In an Active-Passive configuration, a production site runs applications and services and a fully-provisioned secondary site waits unused until it is needed for recovery. This traditional topology is quickly falling out of favor because of its low utilization of IT resources. In an Active-Active topology, less urgent workloads such as testing or development are run at the secondary site until the recovery plan calls for them to be shut down to make room for critical workloads following outage. This allows the recovery site to stay productive. In a Bi-directional deployment, production workloads can be run at two sites which Site Recovery Manager will use as mutual protection and recovery sites. If either sites fails, SRM will activate its workloads on the surviving site.
VMware Site Recovery Manager also supports stretched storage clusters that span protected and recovery sites. Stretched clusters allow you to migrate workloads between two geographically proximate sites to balance services without downtime. This combination of technologies delivers the disaster recovery orchestration, automation, and audit reporting capability of SRM plus the ability of stretched clusters to enable fully active datacenters with on-demand, non-disruptive workload balancing.
Additional topologies supported by VMware Site Recovery Manager include shared recovery, where multiple remote sites such as branch offices are protected by the same recovery site, and shared protection, where a single site fails over some applications and VMs to one recovery site and others to one or more other recovery sites. All of the various architectural alternatives for deploying a disaster recovery solution based on VMware SRM have inherent advantages and problems and range in complexity from simple to very challenging. Progent can provide the support of an VMware VCDX-certified expert who can clarify the issues, recommend a topology that fits your organization's technical requirements and IT budget, and provide as-needed guidance and support to help you implement and manage your disaster recovery solution.
Combining Site Recovery Manager and VMware NSX
Because the IP address of a running virtual machine cannot be altered without incurring some downtime, protected sites and recovery sites supported by VMware Site Recovery Manager must have L2 network connectivity to achieve the fastest possible failover time. One way to accomplish this is through VMware's NSX network virtualization platform. The network virtualization provided with VMware NSX makes it possible to preserve L2 and recover the entire logical network topology at the recovery site. NSX also supports APIs for automating recovery at the network layer to optimize RPO and RTO. By combining NSX with a disaster recovery solution based on VMware Site Recovery Manager, you can streamline the recovery of critical networking services at the secondary site including logical switches, distributed logical routers, and distributed firewall (DFW) policies.
For seamless spanning of network and security policies across multiple sites you can use an external replication/synchronization technology like vRO (vRealize Orchestrator, formerly called vCenter Orchestrator), or you can use the Cross-VC feature of VMware NSX. Cross vCenter NSX simplifies the process of deploying Universal Logical Switches, Universal Distributed Logical Router, and Universal Distributed Firewall to create a single unified logical network (L2, L3, DFW) across the protected and recovery site. This permits rapid failover and recovery without requiring you to re-create the network on the recovery site or manually map and remap IP addresses.
Progent can provide the services of a VMware-certified NSX expert to help you integrate VMware Site Recovery Manager with VMware NSX and to configure a disaster recovery solution automated by vRO or Cross vCenter NSX.
How Progent Can Help You with VMware Site Recovery Manager
Progent can provide online or onsite access to a VMware VCDX-certified subject matter expert with world-class knowledge and experience deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers expert understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud environments that feature high availability, fault tolerance, and application continuity. Progent has expertise with VMware vSAN native-vSphere storage, EMC VNX and VMAX storage systems, Dell EqualLogic storage arrays, NetApp's SAN storage product family, plus storage solutions from Pure Storage and Tintri. Progent also offers advanced consulting for underlying storage technologies including RAID, JBOD, ZFS, VMFS, Fibre Channel (FC), NFS, and iSCSI plus key network technologies including TCP/IP, DNS, DHCP, LACP, OSPF, and BGP.
Progent's VCDX-certified VMware Site Recovery Manager and NSX subject matter expert has worked with datacenter architects, network engineers and department directors of some of the world's largest technology companies, major financial institutions, and government agencies to design solutions to improve disaster recovery RPO and RTO. Experience with large-scale projects includes working in environments scaling above 1500 ESXi hosts and 45,000 virtual machines.
Fault Tolerant Solutions Supported by Progent
Progent's Microsoft and Cisco consultants can assist you to create a cost-effective, non-stop IT architecture that addresses major issues covering a wide range of networking technologies and processes including:
Business Continuity Planning
Progent's disaster recovery engineers can help you create a workplace recovery strategy in order to resume network functionality in case of an IT system disaster. Progent can assist you to create a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, fault-tolerant network solution that takes into account reliability issues covering a broad array of network technologies and procedures. To find out more, visit Workplace Recovery Consulting and Support Services.
CRISC-Certified Network Risk Control
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's ability to plan, implement, and support IS controls to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help you to create and execute a workplace continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget. For details, go to CRISC-Certified network risk mitigation experts.
Microsoft Server 2019 High Availability Failover Clustering
Windows Server 2019 introduced significant improvements in capacity, throughput, management, security and compliance, application compatibility, Linux co-existence, Kubernetes technology, and hybrid integration of on-premises and cloud-hosted assets. Headline enhancements of Microsoft Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud-hosted resources, System Insights for taking advantage of modern predictive analytics to control on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion prevention, container networking with Kubernetes, Cluster Sets for deploying and managing large non-stop scale-out clusters, and Storage Migration Service for streamlining the upgrade process from legacy releases of Windows Server. For more information, go to Microsoft Server 2019 Fault-tolerant Failover Clustering Expertise.
Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a DR solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness. To learn more, see Microsoft Server 2016 Disaster Recovery and Business Continuity Support.
NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between datacenters that are up to 185 miles away from one another. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can assist your business to design, configure, administer, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by delivering help with tasks like assigning disk pools, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your disaster recovery system to prove compliance with information assurance standards and government mandates.
High Availability Load Balancing
Progent offers high availability load balancing support that addresses network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS. To find out more, go to Fault Tolerant Load Balancing.
Non-stop Data Centers
Progent's Data Center consultants can show you how to find zero-downtime data centers that match the particular requirements of your business. Fault tolerant off-site data centers are particularly attractive to small and mid-size businesses due to of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to design an in-house data center with even a minimum degree of fault tolerance is too costly for the majority of small businesses. Progent is ready to help you get all the benefits of 24x7 colocation facilities by providing a full array of engineering and maintenance services. To find out more, see Non-stop Internet Data Centers Solutions.
24x7 Inter-office Connectivity
Progent's inter-site connection engineers can help companies create non-stop multi-site connectivity solutions by means of fully redundant system architectures with transparent failover. Progent's Cisco-premier CCIE network engineers can plan and deploy high-availability Inter-office connections supported by zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and automatic fail-over can provide affordable non-stop interoffice networking. To find out more, visit Non-stop Interoffice Connectivity.
High Availability Internet Access
Progent's Cisco-certified IT experts can help you create an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access through a broad array of fault tolerant Internet network solutions including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the most advanced technology for high availability Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet access. To find out more, see 24x7 Internet Access Solutions.
Backup and Recovery Technology Consulting Services
Progent offers affordable remote access to consultants skilled in a broad range of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers consulting support for leading data protection products including Acronis, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist you to deploy, upgrade, or troubleshoot backup/restore solutions for a range of architectures including on-premises, remote, cloud, or a mix. For more information, visit Backup and Recovery Technology Consulting Services.
System Center Data Protection Manager Backup and Restore Consulting Services
Progent's certified Microsoft SCDPM support professionals can help your company to develop a practical workplace recovery plan, design an affordable fault-tolerante network infrastructure, configure a System Center Data Protection Manager-based backup and restore solution, comprehensively test your system, educate your IT personnel or local consultants how to maintain SCDPM, or provide extensive IT support outsourcing such as remote housing of Microsoft SCDPM machines in Progent's secure data center. For more information, go to Microsoft SCDPM Consulting and Support Services.
Barracuda Backup On-premises and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed hardware appliance built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to assist your business to plan, configure, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting.
ProSight DPS Altaro VM Backup Solutions for Backup and Disaster Recovery
Hornetsecurity's Altaro VM Backup provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Progent is a certified Hornetsecurity Altaro partner and offers a broad array of remote or onsite services to help you to design, deploy, manage and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology. To read more, see Altaro VM Backup consulting services.
ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers rudimentary archiving but does not have integrated support for vital data protection capabilities such as Exchange backups or greater than 30-day point-in-time recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup (previously named Altaro O365 Backup) provides a full-featured BDR solution for programmable backup and rapid restoration of all your organization's M365 mail, Teams Chats, SharePoint sites, OneDrive data, and content on Windows desktops and laptops. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to provide comprehensive managed services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup delivers a low-cost backup-as-a-service (BaaS) solution that defends M365 apps against data loss resulting from user or software error, malevolent corruption, and malware assaults like ransomware. For more information, see ProSight Data Protection Services 365 Total Backup services for Microsoft 365.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS ECHO automates your backup processes and allow rapid restoration of critical data, apps and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight DPS ECHO to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services ECHO managed cloud backup.
ProSight Data Protection Services 360 Backup Solutions
Progent can assist you to create, implement and debug a backup/restore solution built around MSP360 software. MSP360 offers file or image backup/restore for VMs and physical computers, supports all leading public clouds, and permits you to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss resulting from human mistakes, system errors, ill-intentioned insiders, and malware assaults such as ransomware. For more information, go to ProSight Data Protection Services 360 Backup solutions.
Consulting Services Double-Take Solutions for Data Backup and Recovery
Double-Take Software offers a family of tools designed to provide small and midsize companies a variety of cost-effective alternatives for backing up and restoring business-critical applications such as Exchange, SQL, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds integrating Double-Take technology into small company IT networks to achieve a high level of availability and business continuity readiness at a budget-friendly cost. To learn more, see Consulting Services Double-Take Solutions for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and offers high-level application support for a broad range of small business applications, Progent can help customers to arrive at efficient IT solutions that optimize the business value of your network. As a Registered Partner for Cisco, Progent can provide the expertise of certified engineers and specialists with experience in architecting, deploying and troubleshooting infrastructure environments built on Cisco products. The depth of Progent's IT experience and Progent's appreciation for the needs of small companies make Progent the perfect partner for building and maintaining a cost-effective, dependable information system.
Contact Progent for Help with VMware SRM Disaster Recovery Solutions
For more information about Progent's consulting services for VMware Site Recovery Manager, call
An index of content::
SIEM Network Consultants
Information Assurance Professionals
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of network security professionals. GIAC certifications are acknowledged by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for any of the security services addressed within GIAC accreditation such as evaluating network security mechanisms, incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Expert Microsoft Certified On-site Technical Support System Center 2016 Azure Integration
System Center 2016 and Skype for Business Integration Engineer
Progent has more than 20 years of background deploying, maintaining and troubleshooting the core platforms included with System Center and can assist your organization to design, install, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can help you to upgrade to the current version of System Center from an older release or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, centralized management, security and compliance, plus datacenter and critical application availability and performance monitoring.
Apple OS X Online Support Services
Macintosh OSX Technical Support
Progent's experts can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can help clients to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also help your business with iPhone integration and iPad management, or migrating to Apple's iCloud services. For computer environments built solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, safe, fast and able to achieve your organization's business goals.
Dynamics GP Custom Software Online Help
Dynamics GP Web Services Engineers
Progent's seasoned application designers and software developers can assist your business to create enhancements to Microsoft GP that support the special needs of your organization without losing the benefits of Windows integration and connectivity. Progent can also provide expertise with a selection of development technologies that can be used to build user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Exchange 2003 to Exchange 2010 Upgrade Professionals
Microsoft Exchange Server Upgrade Consulting Services
Progent offers expert support for every phase of your Exchange Server 2010 migration with services that include end-to-end project management, site readiness preparation, project planning, specification of new software licenses and equipment required, suggested vendor sourcing, pilot testing at client location or at Progent's test lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the old servers, and webinar training for client's support group and users.
Extended Support Desk Information Technology Consulting
Consultant Virtual Support Desk
Progent's Co-managed Call Center service allows your business to share the load for Help Desk services seamlessly between your IT team and Progent's roster of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Top Quality Catalyst 9130AX Access Point Technical Consultant
Integration Catalyst AP Management
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 WAP consultants offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Configuration SQL Server Analysis Services
Remote Technical Support PowerPivot for SharePoint
Progent can provide the support of Microsoft-certified consultants and experienced software developers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and certified security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
24/7 Microsoft Office 2000 Computer Support Companies
24 Hour Microsoft Office Technical Firms
Progent's computer outsourcing support offerings for small companies feature planning Windows XP, .NET Server, and Microsoft BackOffice systems, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-site repair, fixing chronic IT issues, and producing a company-wide security strategy. Progent can show you how to enhance system availability and performance with non-stop technologies, redundant network architecture, and proactive network monitoring. Progent also offers special project assistance for large-scale migrations and can help with needs assessment, product inventory, BOM production, sourcing selection, purchasing coordination, and professional documentation. Progent's computer outsourcing service also includes education for office productivity programs such as Microsoft Office.
Dynamics Business Central Technology Consulting
24x7 Support Services Dynamics Business Central
Progent offers online and on-premises installation, upgrade, programming, reporting for Dynamics Business Central/Navision.
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