Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small business design and implement a configuration of Microsoft ISA Server 2004 that supports your information security requirements without restricting your productivity.
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that improves the business value of your IT network; integrate XenDesktop technology with your physical and virtual servers, user computers, and peripherals; upgrade your existing desktop virtualization software to current versions of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution effectively.
Colocation sites allow companies to share enterprise-class facilities for hosting computer hardware that supports vital applications. Progent's Microsoft and Cisco certified IT experts can help your company with all aspects of your colocation program including selecting and migrating to a colocation facility, designing network architecture, defining required equipment, on-premises and remote troubleshooting, establishing offsite network administration, and training your IT personnel.
Progent's certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2022 that features high availability and that is based on an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
If your company network combines UNIX, Linux or Sun Solaris technology with Windows, Progent can help you to integrate your servers into a cohesive network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's UNIX and MS Windows coexistence assistance offerings include IT architecture integration and service, consulting for Windows services for UNIX, remote network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk support.
Progent's Microsoft-premier consultants can help your organization to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit desktop computing, design an efficient upgrade strategy that minimizes business disruptions, and provide inexpensive, expert online help to aid your company to configure 64-bit desktop software and application programs on your existing computers.
Progent's Wireless Consulting Services offer a convenient, economical way for businesses of any size to integrate, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's temporary IT staffing services enable businesses to respond to sudden increases in demand for network professionals without incurring the costs and delays that come with identifying and recruiting experienced technical workers and without increasing your permanent workforce.
Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and business management tool based, like all Microsoft accounting tools, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP family, offers an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is easy to install and integrate, and with its modular design you are able to purchase only the capability you currently need, with the ability to expand clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP Software consulting experts can show you how to install, customize and manage Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.
Progent offers live online instruction for an array of client applications and operating systems such as Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the benefits of traditional in-person instruction, including instant communication between clients and trainers, but avoids the expenses of transportation and the challenge of trying to synchronize the availability of many students. Offered to individuals or groups of any size, Progent's virtual training allows the trainer to conduct the class from a remote facility and the clients can be spread across an office or all over the the U.S. Virtual training supports proven learning aids like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific subjects or extended in duration and broader in coverage.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, implement, optimize, manage and debug a Wi-Fi solution adapted to your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other email infrastructure to lower capital costs and management overhead. You can deploy Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to help your organizations to assess the potential advantages of Exchange Online, plan a network topology that aligns with your business needs and IT budget, implement a non-disruptive migration from your current Exchange organization to one that incorporates Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, data security, uptime, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to assist businesses of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Citrix has developed a comprehensive line of products that provide enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of Citrix virtualization products and show you how to plan, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.
The sophistication and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with hands-on experience and in-depth familiarity with designing and integrating seamless, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progent's consulting support can assist you with designing, deploying, administering, and troubleshooting Windows Server systems that increase the business value of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
For enterprise project management assistance, Progent can provide the services of veteran IT professionals with decades of experience in IT management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management expertise to help enterprise customers adhere to best practices to ensure that major projects are successfully completed on schedule and on budget.
Progent's Microsoft-certified Windows 11 consultants offer a range of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, telecommuter access, data and identity security, centralized deployment, and Call Center support services.
Progent's consultants can assist you to design and carry out a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across on-premises and cloud assets.
Cisco's wireless IP phones are hardened wireless handsets intended for professionals who are mobile within office, hospitality, health-care or other venues where IT management requires portable phones that provide more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that IT teams set up and optimize numerous key pieces of your wireless environment such as access points, routers, wireless LAN controllers, and call management tools. Progent's certified experts can provide online and on-premises assistance to help you create and manage a Cisco wireless IP phone deployment by providing services that can range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
Progent's data center support services are designed for businesses with hardware housed at IDCs or data center co-location hosting sites and in need of on-demand in-person service at the colocation site as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a complete range of IDC and IDC and colocation consulting services such as network architecture analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, development and installation of high availability configurations, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server cluster systems.
Remote 24x7 network monitoring, automated alerts, and actionable reports are crucial to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can get a level of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as economical services designed to assist your company to detect and fix a an array of IT network issues before they get big enough to impact your business.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent maintains a team of IT experts based in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity preparedness experts. Progent can also assist you to plan and execute a migration to the Flexential facility by providing services like planning system configuration, specifying hardware, system setup and testing, troubleshooting, streamlining remote network management, and educating your IT support team.
Progent can assist you to plan and manage hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine on-premises resources as well as one or more public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration support services such as Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer to provide a broad perspective to help you select and maintain IT technology to match your current situation and that can be a solid foundation for your future growth. Progent's temporary CIO services provide economic leverage to organizations who want to maximize the benefits from their network expenditures but who are unable or hesitant to take on another executive-level position to their head count. Since Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading operating systems and networking technologies plus a wide selection and business applications, Progent is in a unique situation to offer unbiased recommendations along with advanced technical support for creating information systems that match the particular requirements of your business.
Progent applies no startup fee and asks no monthly commitment for support services provided during normal working hours. Progent's one-minute granularity eliminates large bills for quick repairs so you will not be tempted to allow minor problems to fester.
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Progent's Duo managed services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent's certified Microsoft Office and Microsoft 365 experts can help companies of any size to integrate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides quick return on investment and enables improved business results. Progent can assist you to interface Office or Microsoft 365 applications with each other and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between various versions of Office and can provide customized online training to individuals and groups.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800
Remote server management cards give IT administrators complete control over a server without the requirement for a personal visit. Using remote management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and manage a high-availability company network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent is familiar with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent is a leading innovator in economically delivering enterprise-class network support to small companies. Progent's success in handling the IT service needs of the historically underserviced small company sector is the combined outcome of major technical and operational breakthroughs that have eliminated a great deal of the conventional expenses out of administering network service, added unmatched technical expertise into the support system, and dramatically streamlined the repair process.
Cisco's network security and remote access technology for small companies provide a complete range of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align most closely with your business objectives.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, monitor, enhance and debug their networking appliances such as routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network maps are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off ordinary chores such as making network diagrams, expanding your network, finding devices that require critical software patches, or isolating performance bottlenecks.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to assist you to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup.
Network monitoring ordinarily entails observing a network's resource utilization in order to uncover data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux and can be deployed to monitor mixed-platform networks where Linux and Windows coexist. Progent's network support consultants can help you use both these programs to optimize and repair your network. Progent's Linux consulting services provide small businesses and developers help with administering and supporting UNIX and Linux systems that work with Windows-based products.
Progent is among the most qualified information technology support firms for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for the legal profession. Progent can provide remote access to NetDocuments consultants to assist your law firm to design, configure, administer, tune, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of servers and faster return on investment, more efficient utilization of servers, streamlined operations, increased network availability, and easier management. Common usage scenarios for virtual servers are resource consolidation, economical hosts for mission-critical legacy software based on obsolete operating systems, and inexpensive isolation of program development or pilot testing environments from production systems.
If your company is producing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to focus on your field of strategic know-how while avoiding the constant distraction of managing your company information system. Through the use of automated network monitoring and by delivering remote and on-site assistance when your business needs it, Progent represents an economical way for supporting an information system that provides excellent availability, protection, and performance. Progent's developer assistance services include full-service it outsourcing, virtual server infrastructure, remote and on-premises service and repair, network monitoring, and Helpdesk services.
Progent's Microsoft-Certified SQL engineers can provide an array of support services to help small and midsize companies to design, configure, manage, and repair Microsoft SQL 2008 systems so that they receive the optimum strategic advantage from this state-of-the-art RDBM technology. Also, Progent can provide assistance with system architecture, company-wide security, and software programming to increase the business value of your SQL Server investment.
SQL Server 2014 incorporates major improvements in critical areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services including system design, configuration, management, remediation, and software development services to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Award Winning VMware Site Recovery Manager Failback Consulting
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a broad range of economical remote support services to assist you to manage your existing Microsoft Office Word environment or help you to move to a newer release of Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between different versions of Word, integrating Office Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security support, smart phone and tablet integration, and remote training tailored for your special requirements.
Progent's consultants can help you to plan and carry out an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across onsite and cloud assets.
Progent can assist you to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that combine local IT assets along with one or more public clouds. To help you to incorporate public clouds with networks, Progent offers a range of cloud integration support services such as Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background delivering high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Microsoft and Cisco-certified consulting experts can help you to determine the benefits of Microsoft Exchange 2010 for your business and can assist you to plan and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by increasing your productivity, lowering the cost of equipment and support, simplifying administration, and integrating your vital communications technologies.
Progent's Windows consultants can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and upgrade support for Windows 10 offered by Progent's experts include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management, telecommuter connectivity, security and compliance, automated provisioning and administration, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management staff and end users, and post-migration Call Center support services.
Progent is among the most expert network support firms for creating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full benefits of Microsoft Exchange 2000 under typical situations including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.