Additional Topics of Interest

Emergency Anti-Virus Reseller
Postini Support and Help

E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing continually updated spam and virus filtering, policy management, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting tools as well as outbound email filtering to help you troubleshoot your email environment and specify and enforce corporate security policy.

Microsoft Exchange 2016 Migration Planning Professionals
Emergency Microsoft Exchange 2016 Upgrade Remote Support Services

Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Consultant NetDocuments Training
NetDocs Solution Design Specialists

NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent offers remote access to NetDocuments consultants who can help legal departments and law firms to plan, configure, administer, optimize, or troubleshoot a document management system (DMS) solution based on NetDocs.

Help Desk Call Center Specialists
Cisco Help Desk Support and Help

The Help Desk support delivery structure adopted by Progent's Technical Response Center gives small and midsize companies an affordable alternative to reliance on independent consultants by offering broad technical knowledge shared by multiple support teams, optional round-the-clock availability of emergency assistance, escalation capability to appropriate engineers for handling even the most intractable issues, support consistency and dependability, prompt follow-up overseen by veteran support managers, a selection of easy-to-use ways for requesting service jobs, plus a high level of process transparency made possible by ticket updates and accessible through a web portal.

24x7 Unified CM clustering Computer Consultant
UCS server IT Consultant

Cisco Unified Communications Manager (Unified CM), previously named CallManager, is the core of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating with unified messaging applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's CCIE-certified network consultants offer effective and budget-friendly remote and onsite support to assist organizations of any size to build and administer Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent can help with any aspect of Unified CM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE support, creating UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

24x7 Cisco Firesight Outsourcing
ASA Firewalls with Firepower Onsite Technical Support

Cisco's Firepower Next Generation Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer centralized control of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to plan and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control network environments that include local offices, data centers, private clouds and public clouds.

Cisco ASA 5500 Firewalls Computer Consulting
ASA 5580 Firewall Support

Progent's CCIE-certified networking consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

Database Administration Consultant Services
Immediate Database DBA Online Consulting

Progent's Microsoft-certified relational database consultants offer businesses of any size remote support for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include software installation and configuration, application design and coding, management support, replication and synchronization solutions, capacity planning, performance tuning, migration, security and compliance, backup and recovery options, troubleshooting, and training.

MS Certified Network Design Small Business
Computer Systems Consulting Small Office

Progent's Microsoft and Cisco certified computer consultants offer expert support for a broad range of technologies and can deliver that assistance by phone nationwide or onsite in major cities across the United States and anywhere in California. Progent offers online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft and UNIX-family technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest connectivity problems, plus the support of CISSP-qualified security consultants to handle high-level security design and troubleshooting. Progent has delivered online troubleshooting to companies in all 50 states in the United States.

SCCM Boundary Groups Remote Support
SCCM Patch Management Network Consulting

Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, performs network health monitoring, allows secure end-user self service, and delivers a common point of control for managing mixed-operating system networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, using and repairing a SCCM deployment for local, cloud-based, or hybrid environments.

Office 365 AD Connect Information Technology Consulting
Expert Microsoft Certified Exchange Online Archiving Help and Support

Progent can help you to understand the many subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate local and cloud products and services.

Extended Support Desk Professionals
Shared Help Desk Help and Support

Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.

Excel Power Pivot Integration
Open Now Integration Excel PivotTable

Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide range of remote support services to help your organization to design, develop, pilot test, install, manage, and troubleshoot business applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can assist you to upgrade your current Excel solutions to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between different versions of Excel. Progent offers on-demand support to clients looking for a quick solution to a specific problem associated with Excel and Progent also offers full project management services for migrating or developing line-of-business application software based on Office Excel. Progent's affordable webinar training classes for Excel can be customized to address the needs of individuals or groups.