Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to create a modern security ecosystem that extends across your on-premises and cloud assets and guards all users anywhere with any device.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite technical support to assist you to fix serious problems detected by SCOM 2012.
Progent's Co-managed Call Center service allows your business to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Cisco's security and offsite access solutions for small to medium sized businesses offer a full array of manageable security products to let you protect your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align best with your business objectives.
Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to plan and deploy a DR/BC solution based on Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Windows 11 consulting experts offer a range of services to support Windows 11 including Microsoft 365 integration, mobile device management, telecommuter connectivity, security and compliance, streamlined provisioning, and Help Desk Call Center support.
Progent's Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Dynamics GP offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its modular design you can purchase only the functions you currently require, with the option to expand clients and increase functionality in the future. Progent's Microsoft Dynamics GP support experts can show you how to install, configure and manage the current version of Dynamics GP or upgrade efficiently from an older edition.
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's proven ransomware recovery consultants can help your business to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent can assist small and mid-size companies to configure cybersecurity protection systems and provide cleanup services to support work-from-home employees.
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior machine learning technology by SentinelOne to defend endpoints as well as servers and VMs against familiar as well as zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products such as the Raptor and VelociRaptor family or show you how to migrate to newer firewall/VPN solutions. Progent can also help you design and implement a complete security plan that can include firewall/VPN devices and utilities, managed security and virus protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single resource for on-going technical help, administration, training, and security consulting.
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
Progent offers the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management solution based on best practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines.
Progent's Technical Response Center provides national extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide after-hours phone support and remote direct computer connection to troubleshoot and repair technical problems rapidly and affordably. The scope of technical experience represented by Progent's staff of country-wide service professionals makes it possible to escalate even the toughest network issues to qualified experts as needed. For urgent issues, the Technical Response Center tries to answer your call for service within one hour.
Progent's data center support services are designed for companies with hardware housed at IDCs or data center colo hosting sites and in need of timely on-premises service at the colo facility plus off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of Internet Data Centers and data center and colo consulting services including system topology evaluation, Windows and UNIX server installation and support, troubleshooting for server and telecommunications networking, development and installation of non-stop systems, architecting and deploying layered security defenses, firewall configuration and support, configuring load balancing environments, and creating fault tolerant server cluster configurations.
Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to plan and implement an efficient upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Forefront Threat Management Gateway 2010 builds on the proven security technologies of Internet Security and Acceleration Server and offers a centrally administered Internet gateway that delivers a one-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides advanced web security reporting capabilities, allows custom reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to design and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help your organization to migrate smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Cisco's PIX 500 Series firewalls have been discontinued and Cisco may no longer support these devices. Progent still provides technical assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess if you should adopt more current firewall products available from Cisco. Progent's Cisco-certified experts can help you plan and implement a smooth migration to Cisco ASA 5500-X firewalls following leading practices.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
MS Communications Server delivers IM and Real Presence in an extensible, world-class solution offering enhanced security, transparent compatibility with other Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated business efficiencies, increased worker productivity, and stronger IP security with this simple-to-manage, highly available solution. Effective implementations of Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-certified professionals can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your whole corporation.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and repair a system-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit applications that you want to keep as well as the latest 64-bit editions of applications you wish to run.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security designs for information systems with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small business design and implement a configuration of ISA Server 2004 that supports your IT security needs without limiting your productivity.
Exchange 2013 includes major improvements to the capabilities of Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements affect vital areas including ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange 2013, design an efficient test and deployment strategy, and educate your IT team to manage your Exchange 2013 environment. Progent also offers affordable online consulting and management for Exchange Server 2013.
Progent's non-stop inter-site connectivity and fault tolerant system infrastructure professionals can help small businesses achieve non-stop Interoffice connectivity through fully redundant system architectures featuring automatic failover. Progent's CCIE engineers can plan and deploy fault tolerant Inter-office networks based on non-stop EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified engineers can provide affordable remote and onsite support to carry out your migration to Exchange Server 2010, generate comprehensive documentation of your new email system, train your network support staff and users to get them up to speed rapidly on Microsoft Exchange 2010, and offer ongoing management consulting and engineering help. Progent's consultants can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Progent's computer outsourcing support offerings for small companies feature planning 2003 Server, .NET, and BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and in-person repair, resolving chronic IT problems, and creating a comprehensive security plan. Progent can show you how to maximize system availability and performance via zero-downtime technologies, resilient network architecture, and proactive network monitoring. Progent also offers special project help for major migrations and can assist with needs definition, product inventory, BOM production, sourcing selection, procurement logistics, and professional documentation. Progent's IT outsourcing help also features training for office productivity products such as Microsoft Office XP.
E-Mail Guard is Progent's economical anti-spam and anti-virus solution that gives small companies world-class protection from spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-based spam filtering and virus defense services that defuse email attacks before they can breach the company firewall. Perimeter Manager also lets administrators track and control their e-mail application, regardless of server platform, hardware type, or geographic location.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Network monitoring ordinarily consists of observing a system's resource utilization in order to identify data traffic backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be deployed to monitor multi-OS networks where Linux and Windows coexist. Progent's system integration consultants can show you how to take advantage of both these tools to optimize and repair your network. Progent's Linux consulting services provide small companies and programmers assistance with administering and supporting UNIX and Linux networks that coexist with Microsoft-based technology.
Progent's wireless engineers can help small organizations design, choose, test, deploy and maintain secure building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that matches or excels wired connections. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and install the wireless connectivity technology that match your company requirements.
The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting firm with practical experience and broad knowledge in designing and integrating seamless, comprehensive business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's IT services can assist you with planning, installing, administering, and supporting Windows Server solutions that maximize the business value of your IT system. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Systems Management Server provides added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the overall operational costs of managing and configuring software by making it easier to install system images, control mobile computers, and operate management tools. In addition to advising you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT tasks that cover areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can show you how to define efficient processes and policies to manage handheld computers and intelligent portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, procedures and IT products to keep your IT network safe.
Progent is among the most expert network support companies for integrating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive the full advantages of Exchange Server 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent provides customers the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that customers deserve to be sure that their IT support consultants have accredited training plus extensive practical field experience so that Progent's customers can use Progent's service with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially better vendor help than is available to non-certified service providers, enabling Progent to offer customers a higher level of computer service. In addition, major certifications such as CISM or CISSP for IT security can aid enterprise clients to show compliance with regulatory requirements by using the services of recognized industry professionals.
Progent's Cisco-certified Wi-Fi integration consultants can assist you to deploy, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve problems that are within their scope, Progent can concentrate on providing hard-to-find services where Progent has few competitors. Medium-size companies who utilize trusted independent service providers or who maintain in-house support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, protected, and productive.
Progent has extensive experience delivering a broad range of online IT consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in delivering advanced remote IT support and has provided IT support to organizations in every state. Online support eliminates travel expenses and resolves problems more quickly than onsite support.
Progent's Power BI experts can help you to design, install, manage, update or debug your Power BI environment. Progent's database experts can assist you to prep your target data for Power BI reports and dashboards. Progent can help you implement and manage an onsite, cloud, or hybrid environment for Power BI.
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent can help you to create, implement and administer a backup solution built around MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent offers monitoring and management to protect against data loss caused by user miscues, system error, malicious insiders, and external attacks such as ransomware.
Progent's certified consultants offer small and medium size businesses world-class consulting services for SMS Server 2003 and Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager 2007 is Microsoft's new name for the change management solution previously known as Systems Management Server. System Center Configuration Manager 2007 provides a variety of enhancements to Systems Management Server 2003 including full automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent's certified engineers can help you use SMS or Configuration Manager economically for automated operating system and application installation, security patch control, software metering, and licensing reconciliation. Progent's consultants can also help your company to move efficiently from SMS Server to System Center Configuration Manager.
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration assistance, and one-on-one or group webinar training tailored to address your particular needs. Progent's experts also can show you how to integrate and maintain a protected, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Microsoft-certified consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent can provide comprehensive project management so you can design and carry out a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide help with Apple Mac application software. Progent can also assist your business with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer networks based solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's business goals.
Progent has two decades of background assisting small and medium-size companies to design, deploy, optimize, manage, and debug IT networks that support a remote workforce.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and troubleshooting services to assist your organization to plan, configure, manage, optimize, and repair wireless networks that incorporate Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid networks that combine local and cloud-based services and that provide easy access, enhanced protection, unified management, and consistent operation for all your wired and wireless endpoints.