Enterprise Disaster Recovery/Business Continuity Expertise
VMware Site Recovery Manager (SRM)
Planning, Deployment, Management and Troubleshooting
Additional Topics of Interest
Largest Power BI Reports Design Firms
Power BI Query Editor Developer Firm
Progent's Power BI consultants can help you to plan, install, manage, enhance or debug your Power BI business analytics solution. Progent's database experts can assist you to organize your target data for Power BI visualizations. Progent can help you build and administer an on-premises, cloud based, or hybrid environment to run Power BI.
Mac OS X Train
Microsoft Outlook for Mac Learn
Progent can provide onsite training customized for people who want to broaden their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online classes for Mac applications.
Consult CISA Security Audit
Services Security Audit
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that represents mastery in IS security audit and control. Certified by ANSI, the CISA accreditation has consultants pass a comprehensive test given by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit consultant trained to help companies in the fields of IS audit services, IT administration, network assets and infrastructure ROI, IT service delivery, safeguarding of data assets, and disaster recovery preparedness.
Exchange 2003 Upgrade Consultant
Exchange 2003 Server Upgrade IT Consultant
Progent's Microsoft Premier professionals can provide expert support for major implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-site Exchange rollouts or updates and can provide local personnel to help large companies with deployments of Microsoft Exchange in the or any area served by Progent's consultants.
Dynamics NAV Consulting Services
Consulting Dynamics NAV
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified platform for financial management, inventory, operations control, capacity planning, purchasing, sales and marketing, supply chain management, and business analytics. Progent's Dynamics 365 Business Central/NAV consultants can help your organization to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-hosted, onsite, or hybrid deployment.
Largest Microsoft Help Desk Support Services
Immediate Help Desk Process Computer Consultant
The Helpdesk support model used by Progent's Technical Response Center offers small businesses an dependable option to dependence on independent service individuals by offering extensive technical knowledge accessible to numerous engineering groups, optional 24x7 availability of emergency help, fast escalation to world-class engineers for handling even the most difficult problems, support consistency and dependability, quick follow through enforced by seasoned IT service administrators, a choice of convenient ways for requesting service tasks, and excellent progress transparency made possible by trouble ticket updates and accessible through a web portal.
24x7x365 Mac Spam Filtering Engineer
Mac Disaster Recovery Computer Consultants
Progent's certified security consultants can show you how to secure your Apple Mac network through expert support offerings including performing security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating safe off-site and mobile connectivity, installing monitoring programs for protection against viruses, spam, and malware, and creating a company-wide security plan adapted for the specific goals of your corporate information system.
24-7 Remote Workforce Consulting
Remote Working Outsourcing
Progent has two decades of background helping small and medium-size businesses to plan, deploy, tune, manage, and troubleshoot computer networks that support a remote workforce.
Intune Endpoint Protection Consulting
Intune Endpoint Protection Information Technology Consulting
Progent's Microsoft-certified Intune consultants can help you to understand the business value of utilizing Intune for managing your web-facing mobile devices including notebooks, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent's Intune consultants can assist your company to define policies, set up pilot systems to evaluate the benefits of Microsoft Intune for your environment, install Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and maintain your Intune deployment.
Top Quality Printer firmware patch management Technology Professional
Google Android patch management Consultants
Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
An index of content::
Small Business Server Support Iowa
New Hampshire Consultancy Firms
If your business does not need immediate online support but expects to need assistance with your network soon, you can save time and expenses and ensure that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Immediate Wireless Integration Case Study
Top Ranked Wireless Integration Example Application
Progent delivered a wireless integration solution that allowed a school to improve productivity and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered better performance and reliability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided protection against outside interference.
Remote Support Windows 11 Management
Windows 11 Microsoft Deployment Toolkit Consult
Progent's Windows 11 experts offer an array of services for Windows 11 such as cloud integration, mobile device management, telecommuter access, security and compliance, automated provisioning, and Call Center services.
Engineers SharePoint programming
Cisco Certified Contract Development Microsoft Dynamics
If you need assistance writing, improving, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of program developers, database designers, and software project managers can make sure you get the job completed on time and within budget. Progent's experienced application developers offer cost-effective and expert remote help for jobs as small as creating Vidual Basic macros for Excel or as challenging as rolling out line-of-business database applications based on SQL Server ,Oracle, or MySQL.
ransomware removal and file restore Consulting Services
Spora ransomware recovery Consulting
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Exchange 2013 eDiscovery Computer Engineer
Exchange 2013 In-Place Hold Remote Support
Microsoft Exchange 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces important new features as well as a revamped structure. These improvements favorably impact key IT areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of upgrading to Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and management for Exchange Server 2013.
Technical Consultant Azure Active Directory FIDO2
Microsoft Azure AD Connect Professional
Progent can assist you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to centralize identity and access management across on-premises and Azure assets.
CISSP Certified Security Consulting Services
CISSP Certified Security Analyst Consulting
Progent's CISSP-certified network security experts can help organizations of any size with any aspect of information system security. Progent can create efficient cybersecurity systems that guard a small business from advanced threats or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile users accessing IT resources distributed over multiple physical sites and public and private clouds.
24x7x365 Threat Assessment Security Firm
Biggest NodeZero PEN Testing Network Consultants
Progent's certified cybersecurity consultants can perform NodeZero-powered PEN tests to make sure your security monitoring and protection tools and policies are properly configured and effective.
Virtual Applications Hub Remote Troubleshooting
Citrix RADEDEPLOY Computer Engineer
Progent's Citrix experts can assist your business to plan, implement, administer, and troubleshoot a virtualized application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to manage and support an off-site datacenter that features high availability, enhanced security, and fast disaster recovery.
Cisco Firesight Management Network Consultants
Cisco Firepower Configuration IT Services
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized management of modern security features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Remote Support Services ASA 5540 Firewall
Cisco Firewalls Professional
Progent's Cisco certified networking experts can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
PIX Firewall Migration Support and Help
Security Information Technology Consulting
Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent continues to offer technical support for Cisco's PIX firewalls to help you with maintenance and Progent can also help you assess if you should adopt more current firewall products from Cisco. Progent's Cisco technology experts can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Engineer Dell DRAC
24 Hour Aten IP9001 Professional
Remote management cards offer IT administrators full control over a server without the requirement for an on-site visit. Through remote management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and manage a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to provide efficient off-site technical support. Progent has experience with a variety of remote management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Altaro VM Backup with Azure Specialists
Top Altaro VM Backup Immutable Cloud Storage Network Consultants
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to design, install, manage and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
Top Solaris Consulting Services
Sun Solaris IT Services
Progent's Solaris family support experts offer small and mid-size businesses and software developers support for managing and supporting Sun Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of expertise offers you an easy single consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Engineers network piloting Lab
Business Continuity Testing Consultancy
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting line-of-business applications, creating efficient migration methodologies, evaluating and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent customers without adequate internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network projects on schedule.
Urgent IT Security Alerts Security Audit Services
Cybersecurity Organizations Critical Security Bulletins
This page includes current updates on security threats, fixes, and best practices. Call or email Progent if you need help securing your network against the latest IT security threats.
Support Outsourcing Exchange 2013 Compliance
Exchange 2013 Voice Mail Consulting Services
Exchange 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements favorably impact key facets of IT such as manageability, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Exchange 2013, design an efficient test and deployment plan, and train your IT staff to manage your Exchange 2013 environment. Progent also offers ongoing online consulting and management services for Microsoft Exchange Server 2013.
Unified Mobility Manager Support and Integration
Unified Attendant Console Computer Consultant
Cisco Unified Communications Manager (CUCM), originally branded CallManager, functions as the heart of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating closely with unified messaging applications such as Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly online and on-premises support to assist organizations of any size to build and administer CUCM ecosystems by providing Unified Communications Manager configuration and technical support services that add optimum business value. Progent's consultants can help with any aspect of Unified CM configuration and troubleshooting in areas such as integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing UCS server failover systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Supplemental Support Desk Engineer
Extended Help Desk Online Technical Support
Progent's Computer Call Center Outsourcing Support Services for desktop support are intended specifically for small businesses who need fast availability of a Help Desk Call Center with expert telephone support and effective escalation capability but who have to work within a limited information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
System Center MOM Engineers
Comprehensive Event Management On-site Support
Progent provides a variety of IT service bundles for small businesses. These IT outsourcing and network monitoring services are based on the proactive problem solving capabilities of Microsoft Operations Manager, a state-of-the-art network and IT management software platform that monitors the availability, throughput, and security of your network and identifies potential problems before they can disrupt your network. With Progent's affordably priced network service programs, small organizations can choose a simple co-sourcing package based on Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Linux Remote Consultant
Linux RedHat Remote Consulting
Progent offers national urgent technical support and troubleshooting services for businesses who run environments powered by variants of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum return for your IT dollar by protecting user productivity and shortening the hours billed for computer repair services. Sophisticated remote support tools and skilled service specialists and engineers allow Progent to handle most IT problems without wasting time and expense by going to your site. In most of situations your IT issues can be remediated by telephone or through a mix of phone support and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security professionals to assist with the most challenging system problems.
Emergency Computer Consulting Solaris
Technical Support Services Solaris
Progent's Sun Solaris family support experts offer small companies and software developers help with administering and supporting Sun Solaris environments that operate with Microsoft-powered networks. Progent offers your business contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of experience offers you an easy single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Microsoft Mac and Linux Desktop Small Business IT Outsourcing Group
Desktop Software Consulting
Progent can deliver a broad range of affordable support services to assist you to install, configure, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online help for individual computers or laptops or help your business to plan and carry out a large-scale rollout of new or updated OS software and applications. Progent can also provide engineers and technical workers to assist you to prepare for and implement an office relocation or consolidation designed to produce minimal disruption of your productivity.
Consulting Services Lync Server 2013 and Active Directory
Consulting Services Lync Server 2013 IM
Lync Server 2013, rebranded Skype for Business, allows businesses of any size to create a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web meetings with application sharing, as well as IP and PSTN telephony enabled for a wide range of desktop and mobile devices. Progent's certified Lync Server 2013 consultants and system integrators can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver custom webinar and on-premises training to your management staff and users. Progent offers expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft 365 applications including Outlook and PowerPoint.
Computer Consulting Service Database
Service Database Online Consulting
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or small support firms who offer scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by every consultant to every customer. The discipline of documenting and organizing service activity results in more efficient support and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Microsoft Operations Manager Remote Consulting
Consulting System Center MOM
Progent offers a variety of network support bundles for small companies. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of System Center Operations Manager 2007, a state-of-the-art network and system support product that tracks the reliability, throughput, and security of your information system and identifies potential problems before they can bring down your system. With Progent's economically priced network support packages, small businesses can choose a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Microsoft Dynamics GP 2015 R2 Migration Professional
24x7x365 Microsoft Dynamics GP 2015 R2 Professional
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud readiness, supports popular smart phones and tablets, permits single sign-on with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to address the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this powerful product.
Technical Support Juniper J4350 Router
Juniper J2320 Router Cybersecurity Contractor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft System Center Operations Manager IT Consultants
Microsoft System Center Operations Manager Engineer
Small to mid-sized companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified network consulting experts. With Progent's economically priced IT support packages, mid-size organizations can choose a simple co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small and midsize company networks world-class reliability, protection and performance.
Forefront Network Inspection System Network Consultants
Remote Support Forefront TMG 2010
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Internet Security and Acceleration Server 2006 and provides a centrally managed Internet gateway that acts as a one-server platform for an array of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to cut costs and improve recoverability. Progent's Microsoft-certified consultants can assist you to design and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server.
Access Developer Firms
Power Pivot Engineer
Progent can provide online and onsite expertise to assist your organization with any phase of business intelligence reporting ranging from debugging or enhancing applications to planning and deploying an advanced business intelligence solution. Progent's BI experts can help you to support your existing BI system, assist you to upgrade reports from a legacy reporting platform to a current one, and deliver custom remote training to meet your specific requirements. Progent's business reporting and analytics consultants can provide expertise in the leading business analytics reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.
Windows 11 Configuration Configuration
Windows 11 Snap Assist Online Support
Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 such as Microsoft 365 solutions, mobile management, at-home workforce access, data and identity security, automated provisioning, and Help Desk services.
24-7 Consulting Services CISSP Certified Security Systems Engineer
CISSP Certified Security Analyst Consulting
Progent's CISSP-certified network security consultants can assist organizations of any size with any aspect of IT security. Progent can help create cost-effective security systems that protect a small business from advanced malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that support local, remote, and mobile clients accessing IT resources spread across multiple physical sites and various clouds.
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