Additional Topics of Interest

ProSight Reporting Remote Infrastructure Management Computer Consultant
ProSight Reporting ConnectWise Manage Ticketing On-site Technical Support

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Midsize Office Technical Support Company
Mid-size Office Installation

Progent provides technical services for medium size companies with 100 to 250 network users. The mid-size company or office has typically been an underserved part of the market for IT consulting services. The overhead and support access models of major third-party support firms make them too expensive for the ordinary small business or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT network whose advanced technology and capability are often similar to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual network technology and proactive server monitoring, dramatically lowers the network support costs of a small-medium business while providing the small company with enterprise-level support from professional, world-class consultants with background in a broad range of small business technologies. If your mid-sized organization or small business is looking for levels of IT help appropriate by a medium size organization without paying big-company costs, call Progent.

24-7 Microsoft Desktop Troubleshooters
PC Desktop Server Install

Progent can provide a wide array of economical remote and on-premises support services to help you to configure, manage, and debug desktops and mobile devices based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.

ProSight Reporting Ticketing Online Support
ProSight Reporting Remote Network Infrastructure Management Consulting Services

ProSight Reporting is an expanding suite of real-time reporting plug-ins created to work with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Threat Management Gateway 2010 Network Consultant
Microsoft Forefront TMG Information Technology Consulting

Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server and offers a centrally administered Internet gateway that delivers a one-server platform for an array of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, permits custom reporting powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft engineers can assist your company to design and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

Redhat Linux Online Help
Slackware Linux Technology Professional

Progent's Linux consulting experts offer small businesses and developers support for administering and maintaining Linux computers that operate with Microsoft-based technology. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise provides you with an easy one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Windows with leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

Consulting Services Linux Online
Sun Solaris Remote Consult

Progent offers national online help and troubleshooting services for companies that run Solaris networks or whose information systems include a combination of Solaris and Microsoft Windows technology. Online IT help offers optimum return for your IT budget by protecting client efficiency and limiting the hours charged for network analysis and repair. Advanced online access utilities and experienced service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In most of cases your network issues can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISA premier security professionals to assist you with the most challenging system problems.

Juniper Junos CLI Information systems Security Outsourcing
Juniper Junos BGT Audit

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Windows 7 Backup and Restore Remote Support
Specialists Microsoft Windows 7

Progent's certified engineers can help your company to evaluate Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and stability operating with your applications. Progent's consultants can also show you how to estimate the likely business advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can assist you to design and execute a smooth migration to Windows 7 from a previous version of Windows.

Support Outsourcing Windows 11 Security
24-Hour Windows 11 and TCP Technical Consultant

Progent's Windows 11 consultants offer a variety of services for Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, centralized provisioning, and Call Center support services.

Windows 10 Upgrade Engineers
Consultancy Microsoft Windows 10

Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and migration support for Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and ongoing Call Center support services.

Apple Mac and Windows Consultant Services
Office for Mac Online Consulting

Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor network combining Apple OS X and Windows platforms so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and system resources with co-workers who use Windows. Progent's engineers have experience with both Mac and Windows technology and can support networks that combine Mac with Windows computers with extensive resource sharing, or environments which carefully limit collaboration between Mac and Windows systems.

Online Office 365 Word Training IT Consulting
Training Professional Live Online Office Excel

Progent offers customized remote training for popular client applications and environments including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of conventional physical classroom seminars, such as instant communication between clients and teachers, but eliminates the expenses of travel and the hassle of trying to synchronize the availability of many trainees. Available to individuals or groups of all sizes, Progent's virtual instruction permits the teacher to run the seminar from an online facility and the clients can be spread throughout an office or all over the country. Virtual training supports proven learning aids such as broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and targeted to specific subjects or extended in time and wider in coverage.