Additional Topics of Interest

Service Reporting Consulting
Tracking Service Costs Network Consulting

Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local support firms who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports transmitted by every consultant to every customer. The discipline of detailing and organizing service records results in more effective support and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

Windows and Linux Technical Support
Windows and Linux On-site Technical Support

If your company network combines Linux platforms with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive environment that allows all your operating systems to coexist for simple management, transparent dataflow, high availability, enhanced performance, and strong protection. Progent's Linux and Windows coexistence support offerings include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Helpdesk services.

Nevada Information Technology Integrators
Microsoft and Cisco Certified Phone Support Computer Services

Progent’s Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified service professionals provide phone support and online secure computer connection to troubleshoot and resolve network problems rapidly and affordably. The scope of IT experience represented by Progent's staff of nationwide service professionals allows Progent to escalate even the toughest network issues to qualified experts as required.

Remote Network Monitoring Professional
Network Infrastructure Monitoring Technology Professional

Progent's ProSight portfolio of managed IT services are intended to provide organizations who maintain small internal IT support staffs with affordable help from world-class management platforms and technical expertise. Benefits of Progent's ProSight line of managed services include fixed IT maintenance expenses, smart automation of routine management processes, continual absorption of new information technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of computer technology with strategic objectives, access to seasoned network consultants, and freeing up management to concentrate on business rather than fast-evolving network technology.

Computer Engineer Work at Home Network Infrastructure
Teleworker Network Infrastructure Computer Consultants

Progent can help small and medium-size businesses to plan, configure and troubleshoot the network infrastructure needed to support work-from-home employees.

Private Clouds for Small Businesses Professionals
Specialist ProSight Virtual Hosting

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small company's servers in a solution that delivers the highest level of availability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based on mature virtualization architectures that enable small companies with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

Best Developer Firms Amazon EC2 integration
Amazon AWS instances Programming Companies

Progent can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.

Exchange 2016 Upgrade Planning Consultant
Microsoft Exchange Server 2016 Upgrade Network Consultants

Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Network Consultants Server Virtualization
Virtualization Consulting

With virtual server technology, companies are able to run multiple virtual servers on one physical server. Virtualization technology allows businesses to enjoy all the advantages of server isolation, but without the expense that goes with purchasing extra server hardware. Virtual servers are also the critical technology for private clouds, which provide important benefits such as lowering the costs of capital equipment, datacenter facilities, and management while improving data protection, network reliability, and disaster recovery. Other important server management technologies are network monitoring software, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can assist you with all areas of server consolidation and administration to enable your company to contain costs and conserve time.