Progent's consultants can assist you with every aspect of Microsoft Azure integration including needs definition, prerequisites evaluation, solution architecture, pilot testing, implementation, automated management, performance optimization, license controls, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and debug firewalls and VPN tunnels so your users can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based resources.
Microsoft Windows Server 2008 is a major step forward in making IT systems more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to provide a better platform for web publishing. Progent can help your business benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering consulting, troubleshooting, training, temporary staffing, monitoring, and security engineering services.
Progent's Microsoft-certified engineers can help you design, document, implement, administer, and troubleshoot a system-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs which you intend to retain plus the new 64-bit versions of applications you plan to run.
Progent's ProSight Virtual Hosting offers proven virtualization technology, a world-class data center, and the support services of Progent's Microsoft-certified consulting group to provide small businesses with a complete IT outsourcing solution that enhances network dependability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a secure and reliable facility on a high-performance, high-availability virtual machine configured and maintained by Progent's network service experts.
Progent's SonicWall firewall experts can show you how to configure, manage, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business practices.
Progent can provide remote and onsite consulting to help your organization with any phase of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and deploying an advanced BI solution. Progent's BI experts can assist your company to support your existing BI environment, help you to upgrade reports and databases from a discontinued reporting platform to a modern solution, and deliver as-needed online mentoring to meet your individual needs. Progent’s business reporting and analytics consultants offer experience in the leading BI reporting tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
Progent's Microsoft-certified relational database developers can provide businesses of any size remote support for leading RDBMS products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and integration, application design and programming, management support, replication and synchronization strategies, storage management, performance optimization, migration, information security, backup and recovery options, problem solving, and webinar training.
Progent's Check Point consultants can help you select and configure Check Point Software Firewall utilities and hardware based on Check Point's security platform to provide an affordable and effective security solution for your information network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a central stop for on-going technical support, maintenance, education, and design expertise.
Progent’s Microsoft-premier engineers can help your organization to enhance your workstations from 32 to 64 bits. Progent can help you to calculate the risks and advantages of migrating to 64-bit PC desktop processing, design an efficient upgrade strategy that minimizes operational interruptions, and provide inexpensive, expert online help to aid you to install 64-bit desktop software and application software on your existing hardware.
Progent offers small and medium size organizations professional consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies including WatchGuard, Juniper, and Symantec. Progent can show you how to design a detailed security plan and choose the right products from multiple vendors to achieve your security objectives while staying within your budget limits.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and build and validate a DR/BC plan.
Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the benefits of adopting Windows Server 2012 clustering technology to build an advanced high-availability/disaster recovery solution, help your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.
Progent can deliver a broad array of affordable consulting and support services to assist you to install, integrate, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or online technical support for individual machines or notebooks or work with you to plan and implement a large-scale migration to new or updated OS software and applications. Progent can also provide consultants and technical workers to help your company to plan for and implement an office move or consolidation organized to cause the least possible interruption to your productivity.
Progent can help organizations of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to move from a legacy edition of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM environment so you get maximum business value.
Progent’s high availability system experts provide non-stop computing support, disaster recovery services, system load balancing, high-availability interoffice access, non-stop Internet architecture design, fault-tolerant data center support, and other high-availability networking services to help your company create a 24x7 network for strategic applications. Progent has the experience to design affordable, 24x7 systems by deploying the evolving library of Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a fully mirrored Internet connection and efficient network load balancing.
If your company runs a Solaris environment or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-premier consultants can help your whole enterprise in a wide array of security topics such as security management procedures, security architecture and strategies, connection management systems and methodology, applications development security, business processes security, hardware security, telecommunications, network and web security, and workplace recovery planning. CISM, CISSP and ISSAP define the core competencies and international standards of knowledge that network security managers are required to possess. These certification provide IT management the confidence that consultants who have earned their CISM or CISSP qualification have demonstrated the experience and theory to deliver world-class security support and engineering services.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings management, inventories network resources, protects against company data leakage, performs network health monitoring, enables secure self service, and delivers a single point of control for administering multi-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration specialists can assist you with any facet of designing, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Progent's Cisco-Premier network consultants can help you to run Cisco's management tools along with a variety of specialized third-party products to build a complete network management solution to keep your environment running reliably, conserve expensive resources, protect your data, revive rapidly from device breakdown or deliberate assaults, and enable you to add or repurpose valuable resources intelligently and affordably as your business evolves.
Progent's Linux support services offer small companies and software developers assistance with administering and maintaining Linux computers that run with Microsoft-powered networks. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with an easy single consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent has supported Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, software development, education, and debugging services since the platform's original release. Progent can provide advanced support for updating legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, test, and implement an efficient migration from a a legacy release of GP to the newest version of Microsoft Dynamics GP.
Progent can deliver a variety of economical remote and onsite support services to help you to install, manage, and debug desktops and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Progent's Computer Help Desk Outsourcing Services for PC desktop support are designed specifically for small businesses who need fast access to a Help Desk Service Center with expert phone support and full escalation capability but who must operate within a modest network support budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.
Progent's Microsoft-certified consultants can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve security, and boost productivity by making sure that critical applications stay current, managing product licenses, and reporting resource usage patterns to help you make smart purchasing decisions. Once you are ready to upgrade your SCCM 2007 configuration management solution, Progent can help you to plan and carry out a smooth move to System Center 2012 Configuration Manager.
Progent's certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent’s team of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry background, in the trenches of IT service, executing a wide range of IT tasks for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support personnel. This means that you get not only world-class IT skills, but also a support engineer with proven approaches for using computer knowledge to repair real-world IT problems quickly.
If your company network combines Solaris platforms with Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your OS platforms to coexist for simple administration, seamless dataflow, high dependability, superior performance, and strong protection. Progent's Sun Solaris and Windows coexistence support offerings feature network infrastructure integration and service, support for Windows services for UNIX, online server monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Cisco Meraki wireless access point experts offer remote and onsite support to help organizations of all sizes to design, deploy, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that delivers the same access, performance, security compliance, ease of management and uptime for wired and wireless users regardless of their location or computing device.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent provides small organizations a pair of ultra-affordable network security evaluation packages that include, at a preset price, remotely administered scans of your security profile which are evaluated by certified information security specialists who assess the results of the scan, deliver objective summaries of your current network security, and make suggestions for enhancements. Progent has developed two complementary security evaluation packages for external and internal security scanning that are priced to fit the budgets of small companies while offering enterprise-quality assessments of your network's vulnerability to attack.
Progent's Microsoft certified Consultants offer several service programs to help mid-size and large organizations create an efficient and successful in-house Computer Support Helpdesk. Progent's consulting services include Return on Investment analysis, process study and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations sift through the various high-quality Help Desk application programs available and decide what packages might be excessively expensive, lack key functions, or align poorly with your organization's business goals. Progent also offers short-term staffing for organizations who need to augment their internal Help Desk team for occasional projects or to substitute for vacationing or incapacitated personnel.
Cisco has designed a full array of routers including routers designed to provide the security, bandwidth, and availability required by customers from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by Cisco's IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Progent offers clients the services of consultants who have earned some of the IT industry's most prized certifications. Progent believes that customers deserve to know that their IT support providers have accredited testing plus extensive real-world experience so that Progent's clients can use Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts brings priority for significantly superior vendor support than is offered to non-certified service providers, enabling Progent to deliver customers a higher class of computer support. In other cases, recognized certifications such as CISA or ISSAP for network security can help enterprise customers to show compliance with regulatory requirements by using the assistance of recognized IT professionals.
Progent offers two low-cost service packages designed to allow small companies to get an independent security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive test of your network from outside your firewalled perimeter to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a network scan from a secure machine within your firewall to determine the risk to internal threats. Both security inventory services are set up and executed from a protected remote location.
Progent's Microsoft authorized Consultants offer three service programs to help medium-size and large organizations create a cost-effective and productive in-house Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations analyze the numerous high-quality Help Desk software packages on the market and determine what packages may be too expensive, lack critical capabilities, or align poorly with your organization's corporate culture. Progent also provides short-term staffing for organizations who want to reinforce their internal Help Desk staff for special tasks or to substitute for absent or incapacitated workers.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and fixing Microsoft SCOM environments and offer organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent clients without sufficient in-house resources to assemble proper pilot environments, the lab reduces capital costs and technical risk while keeping critical network projects on schedule.
Progent offers cost-effective remote consulting to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, backup/restore solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS cloud services. Progent offers occasional consulting to help you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and on budget.
Progent's certified engineers can assist you to test Microsoft Windows 7 to verify application compatibility and to check its speed and reliability operating with your applications. Progent's consultants can also show you how to estimate the potential business advantages of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist your IT organization to design and carry out a smooth deployment of Windows 7 from a an older release of Windows.
If your company is developing UNIX or Linux applications on a network that includes MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your area of strategic know-how without the constant distraction of managing your company information system. Through the use of smart server monitoring and by providing remote and in-person assistance when your business needs it, Progent offers an affordable alternative for supporting an IT system that features excellent availability, security, and performance. Progent's developer assistance services include full-service information technology outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, 24x7 monitoring services, and Helpdesk outsourcing.
Progent can provide fast and affordable online access to a certified Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also assist you to plan, create, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard replication tools and Oracle Database Resource Manage.
Progent's Microsoft Premier professionals offer expert consulting for corporate-wide implementations of Microsoft Exchange. Progent's consultants can help you plan multi-site Exchange installations or updates and can provide onsite personnel to help enterprises with installations of Microsoft Exchange in the or any region served by Progent's engineers.
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, after workers were impacted by them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now address system issues before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients are aware that the problems are there. Progent has background with MOM 2005 and MOM 2000 to offer small business networks enterprise-class service continuity, safety and performance.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning technology by SentinelOne to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the complete malware attack progression including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks.