Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched capability for supporting branch offices that need IT help with the responsiveness common to with small firms but which includes professional communications, thorough documentation, and compliance with enterprise IT protocols. If your corporation maintains a remote office located anywhere in or any region covered by Progent's engineers, Progent can provide a broad array of in-person and remote IT support services and system architecture expertise.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy restore capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware backup for critical platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to design, deploy, manage, and troubleshoot an enterprise-wide backup/restore system built around Data Protection Manager 2016. Progent can help you to migrate from a previous release of DPM or from an outdated system, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver occasional guidance to help you through technical bottlenecks or provide comprehensive project management support to help you finish your SCDPM 2016 deployment on schedule and within your budget.
Cisco's Small Business series of APs are Linux-powered units intended as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite configuration and debugging support to help your organization to design, configure, upgrade, tune, administer and debug Cisco Small Business wireless AP environments of any size or topology.
Progent's Cisco certified networking consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle problems that are within their scope, Progent is able to focus on delivering high-value services where Progent has few competitors. Medium-size companies who utilize familiar freelance service providers or who employ internal support personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more reliable, secure, and efficient.
ProSight Reporting is an expanding family of real-time reporting tools created to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Les Kent has a 35-year history of effective technology integration, corporate management, marketing, and operations. He has shown a talent for creating elegant IT solutions during his time as as a network architect, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global enterprises.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's certified database application consultants can provide small and midsize businesses remote support for popular database products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include installation and integration, application architecture and programming, management services, replication strategies, capacity planning, tuning, data migration, security and compliance, backup/restore options, troubleshooting, and webinar training.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and on-premises expertise, application development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive information management solution.
Progent's Cisco-certified wireless integration consultants can help you to deploy, manage, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's Ekahau-certified Wi-Fi site design consultants can assist you to design, implement, optimize, manage and troubleshoot a Wi-Fi network adapted to your building. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network disruption, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 that are in keeping with your business goals.
Progent's staff of Microsoft and Cisco Premier consultants average more than a decade of real-world professional experience, at the front lines of IT service, performing a wide variety of IT tasks for an extensive array of businesses. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its consulting personnel. This guarantees that you get not just expert IT capability, but also a consultant with field-tested methods for applying computer knowledge to fix real-world IT problems quickly.
For over two decades, Progent has provided budget-friendly IT planning, configuration, troubleshooting, cybersecurity, and development for networks of all sizes.
Progent's accredited cybersecurity engineers can run security reviews of enterprise-wide security to determine your organization's cybersecurity profile adherence to important international cybersecurity standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security audits, and focused security evaluations for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's accredited security consultants can also conduct comprehensive information security audits to validate your company's compliance with recognized international security standards including FISMA, NIST, and ISO.
The cluster feature set built into the high-end versions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the installation, configuration, and maintenance of clusters that offer improved levels of system dependability, protection, performance, and versatility. New or improved features include automated cluster verification, easier setup and deployment, unified cluster management, new cluster architecture for increased uptime, better security and quorum models, minimization of failure points, greater storage and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist you evaluate the business benefits of Windows clustering, design and implement an installation, educate your IT personnel to manage your failover clusters, deliver continuing consulting and technical help services, and produce and validate a disaster recovery procedure.
Progent's professionals offer expertise in multiple disciplines related to mobile connectivity including system infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified professionals can save your organization time and expense by applying their wireless experience to show you how to select and integrate wireless connectivity solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that mobile handhelds perform better.
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to help you to plan, deploy, manage and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's Computer Help Desk Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who need fast access to a Help Desk Call Center with professional telephone support and effective escalation options but who have to work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Software Selection and Deployment.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent's managed services for patch management offer businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoint devices printers, network appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and health monitors.
Progent's UNIX platform consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you a convenient single source to help you build and manage a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
A cornerstone of Progent's Network Operations Center (NOC) is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) solution which enables automated alerting and rapid incident response.
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
