Additional Topics of Interest

Services Documentation Outsourcing
Service Reporting Network Consultants

Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or small support firms who offer minimal documentation or specifics of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service reports transmitted by each consultant to each customer. The practice of detailing and archiving service activity results in more effective service and avoids a slew of typical problems such as when a service customer is virtually held captive to a consultant who won't let go of the keys to the kingdom.

Remote Consulting Configuration Manager 2016
Microsoft Certified Expert Help and Support SCCM 2016 Reporting

System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings control, inventories network assets, guards against corporate data leakage, performs health monitoring, enables secure self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist you with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.

ProSight Reporting Remote Infrastructure Monitoring Network Engineer
ProSight Reporting Remote Infrastructure Management Consultant

ProSight Reporting is an expanding family of in-depth reporting plug-ins created to integrate with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

Microsoft Certified Expert ISA Server Integration Services
MCSE Expert Certified ISA 2004 Standard Edition Server Consulting Services

Progent's Microsoft-certified ISA Server consulting experts have long experience configuring ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall consultants are available to assist your company in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information security requirements without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

Infor SyteLine CloudSuite Migration Engineers
Engineers Infor SyteLine CloudSuite Implementation

Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing and distribution organizations to simplify supply chains and improve the efficiency of critical processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that can range from occasional guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.

Consulting Services Ryuk ransomware hot line
ransomware data restore Consult

Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800

Integration SCVMM 2012 VHDX Resizing
VMM Management Server Remote Technical Support

Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to upgrade from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM ecosystem to make sure you realize the highest possible return on investment.

Consultancy High Availability Data Centers
High Availability Data Centers Professional

Progent's Data Center professionals can show you how to find high availability data centers that meet the specific needs of your business. High availability off-site data centers are particularly attractive to small organizations due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Attempting to design an in-house data center that offers even a minimum degree of fault tolerance is too expensive for typical small businesses. Progent can help you get all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete array of consulting and maintenance services.

Duo Zero Trust Cybersecurity Professionals
Duo MFA and Single Sign-on (SSO) Consulting Services

Progent's Duo services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Google Android, and other personal devices.