Progent's Microsoft and Cisco premier network engineers offer advanced help with a broad range of technologies and can deliver that expertise remotely nationwide or in person in major cities throughout the United States and anywhere in . Progent offers online support for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Microsoft and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network specialists for the toughest network issues, as well as the the assistance of CISSP and CISM-accredited security consultants to assist with high-level security planning and problem solving. Progent has delivered online network support to businesses in all 50 states in the United States.
Progentís Microsoft-expert consultants can help you to update your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of migrating to 64-bit desktop processing, design an efficient migration strategy that minimizes operational interruptions, and offer inexpensive, expert online support to assist your organization to install 64-bit desktop operating systems and application programs on your current computers.
Progent's Citrix consultants can help you to plan, deploy, manage, and support a virtual application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support experts can assist you to administer and support an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery.
Progent's Data Center engineers can help you identify high availability data centers that meet the specific requirements of your company. Fault tolerant co-location sites are especially appealing to small businesses due to of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to build an in-house data center with even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full range of engineering and maintenance services.
Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has shown a knack for developing elegant information technology solutions in his roles as as a system designer, software developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and major enterprises.
Progent's ProSight Virtual Hosting combines proven virtual server technology, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive IT outsourcing alternative that improves network availability and security, reduces management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and key business application servers hosted in a secure and reliable facility on a high-performance, high-availability virtual machine configured and maintained by Progent's computer support professionals.
Progent can help you to understand the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for critical applications by providing centralized, cross-platform tracking of physical and virtual infrastructure deployed across on-premises datacenters and cloud environments. Progent's SCOM consulting team can provide advanced online and onsite expertise to help businesses of any size to plan, implement, optimize, update and repair Operations Manager 2016 solutions. Progent can assist you to migrate to SCOM 2016 from older versions or from different monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent has been delivering SharePoint support since the initial product was released over a a dozen years, and Progent has the scope of IT know-how to help businesses of all sizes to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.
Progentís Technical Response Center offers national extended hours remote troubleshooting for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone help and remote secure computer access to isolate and repair network problems quickly and economically. The scope of technical experience represented by Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to competent specialists as required. For urgent issues, the TRC endeavors to answer your request for service in less than one hour.
Progentís Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for intelligently coordinating people, teams and data. Microsoft SharePoint offers a common location for your employees or clients to access, manage, share and manipulate useful data, files, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the data theyíve created in a way that makes data convenient to find, download and re-use. Progent's SharePoint consultants can assist your organization to manage your current SharePoint environment or upgrade to the current release of SharePoint.
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, security services, and custom education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer help with Apple Mac application software. Progent can also assist your business with Apple iPhone support and iPad management, or migrating to Apple's iCloud. For business environments built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, integrating and supporting a network infrastructure that is reliable, secure, fast and aligned with your organization's objectives.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical software patches, or resolving performance problems.
Progent can assist you in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing HA architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progent's support experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into cohesive environments with resource sharing and collaboration support. Allowing productive co-existence among a variety of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class assistance to companies that rely on these technologies to maintain their competitive edge. Progent can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progentís wireless professionals can help small businesses design, choose, evaluate, deploy and maintain protected building-to-building wireless bridging products that integrate seamlessly into your IT network while providing a degree of security that equals or excels wireline connections. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to identify and deploy the wireless connectivity technology that fit best with your business needs.
Colocation data centers allow companies to share enterprise-class facilities for hosting computer hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can help your business with all aspects of your colocation strategy such as selecting and moving to a colo facility, creating network architecture, specifying hardware, on-premises and on-line troubleshooting, setting up offsite network administration, and education your IT personnel.
Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller technology.
SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can give your business a critical competitive advantage. SQL Server features built-in support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, installing and managing Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Progent can show you how to design, configure, manage, and troubleshoot an efficient Wireless LAN infrastructure, recommend appropriate hardware and software, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a thorough wireless network security plan that is well integrated with the security plan for your entire corporate network.
Progent's management team includes seasoned veterans with decades of background delivering computer consulting, technical support, and strategic information system planning to organizations ranging from startups to global enterprises. Great service calls for great people, and Progent has put together a management team that can provide businesses with the top service value available anywhere.
Progentís IT outsourcing packages provide budget-friendly computer consulting for small businesses. Whether it involves designing network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or developing an on-line business application, outsourcing your IT engineering services can contain expenses and minimize risks, permitting IT service expenses to increase in a more moderate and manageable fashion than is possible by assembling a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust system architecture for your critical business software based on Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent's veteran team of IT consultants and subject matter experts have years of experience delivering remote and on-premises assistance for businesses of all sizes who want to incorporate Android phones into their IT systems so that users can work together from virtually anywhere. Progent has the range of skills to solve technical issues that span multiple manufacturers and that represent a mix of older and up-to-date technology. Progent offers budget-friendly online expertise to assist you with any aspect of planning, configuring, managing and maintaining your BYOD environment. Progent can deliver as-needed support to help you to handle particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or one-on-one training sessions to show you how to manage and use Android phones securely and productively.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. UniFi devices installed on multiple sites with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist you to determine the benefits of Ubiquitiís UniFi products for your environment and help you to design, install, administer, and maintain your UniFi solution.
Progent's Microsoft-certified consulting experts have more than a decade of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
important features of Microsoft Dynamics GP software include a modular structure that lets you buy only the functionality you require, a standardized foundation built on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, advanced reporting services that allow you to monitor all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to business information, the ability to integrate information from almost any database or workstation application into Microsoft GP/Great Plains, plus an open design that makes it easy to develop specialized applications. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP, and can provide expert GP consultants to show you how to turn the powerful features of Microsoft Dynamics GP business accounting software into a high-value business management solution.
Citrix has developed a powerful line of products that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the strategic benefits of Citrix technology and show you how to design, test, implement, troubleshoot, and support Citrix virtualization platforms.
Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, provides health reporting, enables safe self service, and delivers a single point of control for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid networks.
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped structure. These enhancements favorably impact vital IT areas including manageability, availability, compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, design a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange 2013 solution. Progent can also provide ongoing remote support and management services for Exchange Server 2013.
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based control and world-class security for your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants offer a wide variety of remote support services to assist you to design, develop, pilot test, deploy, manage, and troubleshoot applications based on any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed help to clients who need a fast fix to a stubborn issue associated with Excel and Progent can also provide full project management support for migrating or developing line-of-business applications based on Excel. Progent's cost-effective online training classes for Excel can be customized to meet the needs of individual users or teams.
Progent offers network services for medium size businesses who have 100 to 250 network clients. The mid-size business or office has typically been an underserved part of the market for IT consulting services. The overhead and service delivery practices of major third-party service organizations make them excessively costly for the ordinary small company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an IT network whose complexity and sophistication are often similar to the networks of far bigger companies. Progent's support delivery model, which takes full advantage of online support, virtual network infrastructure and 24x7 network monitoring, significantly reduces the IT support expenses of an SMB while offering the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a broad array of midsized business network solutions. If your medium size organization or small business is looking for levels of network support needed for a mid-size organization without paying enterprise prices, call Progent.
Progent is convinced that a well architected and executed information system is a vital factor for accelerating any company's success, and Progent applies this belief in our own network environment. We have built a fault-tolerant virtual office infrastructure that enables Progent's in-house engineers and certified contractors to offer fast and efficient service, cooperate easily on complex jobs, and experience career and personal maturity by being a member of a dynamic company ethos of personal drive and independence.
Years of experience with Microsoft's Exchange products makes Progent one of the most qualified IT consulting companies in California for configuring messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses get the full advantages of Microsoft Exchange Server under common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-provided or POP3 mail system, and outsourcing your Exchange Server management.
Progent's Microsoft-certified ISA Server consultants have extensive experience creating Microsoft-based security solutions for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company plan and implement a configuration of ISA Server 2004 that supports your information protection requirements without restricting your productivity.
If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services free your organization from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to high-quality technical expertise. By delivering IT consulting service when you require it, providing specialized expertise for critical technologies, delivering unique support such as automated server monitoring, and billing only for support you use, Progent offers you an affordable way for maximizing the productivity of your small business network. Progent is the smart way for small businesses to create and support a robust and secure IT network and to have fast access to the experienced help typically restricted to businesses who can afford a sizeable in-house IT organization.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progentís private cloud hosting enables small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup and restore. Smaller organizations can use Progentís private cloud to avoid large capital costs for the acquisition, upkeep, and operation of computer equipment and data center facilities while benefiting world-class levels of network reliability and security.
Progent's Microsoft certified consultants offers offsite and onsite support services to assist your company to manage, support, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, online connectivity, mobile device integration, wireless network design, and 24x7 network monitoring and alerts.
If your company does not need urgent remote support but expects to require assistance with your information system in the near future, you can conserve time and money and guarantee that the appropriate IT skill will be ready when you need it by contacting a Progent sales agent and signing up as a customer. For more information, call 800-993-9400 or send email to firstname.lastname@example.org.
Progent's Meraki Wi-Fi AP experts offer remote and on-premises support services to assist organizations of any size to plan, install, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and firewalls to create a seamless ecosystem that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or device.
Microsoft Small Business Server is a low-cost collection of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a network support expert with real-world background planning and integrating cohesive, end-to-end business network environments. Progent's Microsoft SBS Server consultants have an average of more than a decade of background integrating computer networks powered by Microsoft technology. This experience assures you success in deploying, administering, and maintaining network environments that include the Small Business Server package of servers and applications.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and fixing SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Windows Active Directory requires significant hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Certified engineers are experienced in planning, integrating, and troubleshooting complex Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy legacy version configuration objects in online AD systems, and repair of unsuccessful installations of Active Directory and AD-associated programs.
Windows Enterprise Directory requires extensive hands-on experience to configure optimally across a large corporation. Progentís Microsoft Certified engineers are experienced in designing, integrating, and supporting sophisticated Enterprise Active Directory projects. Progentís fields of expertise with Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, dealing with legacy beta software configuration objects in online Active Directory systems, and repair of failed configurations of Active Directory and Active Directory-associated programs.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor line or help you upgrade to more recent firewall technology. Progent can also help you design and execute a complete security plan that can include firewall and VPN appliances and software, outsourced security and network protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for on-going network help, administration, education, and security expertise.
Progentís Disaster Recovery/Business Continuity specialists have in-depth backgrounds helping small businesses to reduce network downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, high-availability network design, data backup and restore systems, and transparent system maintenance. Progentís business continuity experts can assist you to develop and test a sensible business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can help you to design, deploy, and manage resilient technologies such as non-stop Internet connectivity, virtualization, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Progent's pricing model is to bill for online service and on-site visits by the minute. As a result, you are billed only for delivered services. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in areas where Progent provides in-person support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent applies no service activation fee and asks no retainer for support services delivered during normal business hours. Many service firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for fast repairs so you will not be forced to permit less critical problems to fester.