Nagios and MRTG are useful, Open Source monitoring tools that operate with Linux and can be used to analyze UNIX/Linux networks, MS Windows networks, or multi-OS situations in which Linux and Windows run side by side. The Nagios monitor allows system managers to track network services such as SMTP, HTTP, FTP, and NNTP. MRTG permits you to track the bandwidth in and out of SNMP network appliances including processors, routers, and switches. Progent's network integration engineers can show you how to utilize both these tools to streamline and troubleshoot your system.
Progent's certified Windows Server 2022 experts can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent can help you to deploy Cisco's infrastructure products to create a robust foundation for your local, cloud-centric, or hybrid-cloud data center and streamline operations in vital areas such as hardware consolidation, security and compliance, manageability, reliability, and disaster recovery.
Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX 500 or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
The Contact Center service delivery structure used by Progent's Technical Response Center offers small organizations an affordable option to dependence on independent consultants by offering extensive technical knowledge shared by multiple engineering teams, optional round-the-clock access to emergency help, escalation capability to appropriate experts for solving the most intractable problems, service consistency and reliability, prompt follow-up enforced by veteran support managers, a variety of convenient techniques for requesting support jobs, plus excellent process visibility made possible by trouble ticket updates and accessible via a web portal.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a team of IT consultants located in the vicinity of Tampa, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recover planning consultants. Progent can also help you to plan and execute a migration to the Flexential data center by providing services like designing system architecture, specifying hardware components, system setup and testing, troubleshooting, streamling online management, and training your network support team.
Progent's Linux support services provide small companies and developers help with administering and supporting Linux systems that run with Microsoft-based networks. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience provides you with a convenient one-stop source to help you build and maintain a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Microsoft-certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create test environments and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.
If your business network combines Solaris technology with Windows, Progent can help you to incorporate your computers into a cohesive network that allows all your OS platforms to coexist for simple management, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's Solaris and MS Windows integration assistance offerings include network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save as much as 50% of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, enhancing and repairing SCOM environments and can provide organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Progent can provide fast access to the expertise of veteran Wi-Fi specialists who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to assist you to select, provision, and position UniFi Wi-Fi access points for optimal coverage and throughput.
GIAC was established in 1999 to validate the skill of computer security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with all of the security services covered within GIAC certification such as evaluating infrastructure vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology from SentinelOne to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows VSS and real-time system-wide immunization against new threats.
Progent delivers the help of Microsoft and Cisco-Premier network support professionals to show clients economical ways to help businesses maximize the benefits of Microsoft and Cisco products. For environments that span from remote offices to nationwide enterprises, Progent's expert engineers can help you improve your network's e-mail architecture, security, reliability, performance, and IT administration.
Progent offers cost-effective remote consulting to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without overly limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and fixing SCOM solutions and offer organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite technical support to help you to fix critical issues detected by Microsoft SCOM 2012.
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with replication to deliver fast, zero RPO disaster recovery between sites that are up to 300km away from one another. Progent's team of veteran network experts can assist your business to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing guidance with procedures like assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR system to verify adherence with information assurance standards and regulatory requirements.
Microsoft SQL Server 2008 offers powerful, familiar tools to computer professionals and information workers, reducing the difficulty of designing, integrating, managing, and using enterprise data and database applications in environments ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent can help you plan and implement an efficient migration to Dynamics GP so that you preserve your data, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity interruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce programs that work transparently with Dynamics GP.
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of critical files, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information.
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Progent's Microsoft-certified Windows Server 2003 consultants offer network support and IT consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, update, and support services include system design, deployment, project management, in-person and off-site technical support and troubleshooting, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
Progent's Technical Response Center offers national extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone help and online secure computer connection to isolate and resolve network problems rapidly and affordably. The breadth of IT experience represented by Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult problems to competent experts as required. For urgent problems, the Technical Response Center tries to answer your call for support in less than one hour.
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, enhance and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important updates, or resolving performance issues.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Altaro VM Backup software offers small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports low-cost backup to Microsoft Azure storage. Headline features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level restore options for specific files and emails, extensive support for Windows Server CSV and for vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to plan, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Progent can help you to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.
Progent's Microsoft-certified consultants can provide remote or onsite support to help companies of any size to design, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for resolving particularly stubborn problems, or full project management support. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoints and physical and virtual servers against known as well as zero-day ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's Cisco-certified wireless integration consultants can assist you to deploy, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Cisco's Meraki MS line of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to help your company to plan and implement a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure security and compliance, create and test a disaster recovery plan, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking solution.
Progent offers the expertise of BlackBerry-certified professionals who can help small organizations to plan, administer, and repair BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry specialist and reducing the expense and hassle of maintaining a mobile workforce. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's proven online support model, provides small companies an efficient solution for incorporating BlackBerry technology productively into their information network.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist your business to configure your Fortinet FortiGate security appliances to protect all your digital resources at the network edge, within the data center core, at branch locations, and in the cloud.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
ProSight Reporting is an expanding suite of in-depth reporting tools designed to integrate with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to create specialized mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that allow you to analyze your business more thoroughly, turning uncooked information into valuable understanding of your business.
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with planning, installing, administering and supporting powerful information technology solutions based on Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Progent's Intune consultants can assist your organization to assess the strategic case for utilizing Microsoft Intune for configuring and managing your portable devices including notebooks, smartphones, and tablets powered by Windows, iOS, and Android. Progent can help you to configure security and compliance policies, set up test environments to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune across your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Microsoft Intune solution.
Our Experts Group offers consulting in important technologies including Macintosh networking and programs; Consulting for Linux-based, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Mission-critical and specialized program help; Chief Information Officer, business analyst, and project management services; Custom applications development and deployment; Web, electronic business, EDI, and client information portal development and deployment; SQL management and efficiency help; Management information consulting; and Telecommunications systems consulting.
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's preparedness either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that minimizes your vulnerability to ransomware and aligns with your business needs.
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can help you to create a software foundation that fully supports SCCM by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and IIS.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.