Additional Topics of Interest

Microsoft Hyper-V 3.0 On-site Technical Support
Virtual Server Hyper-V Computer Engineer

Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as multitenancy, flexible infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT expenses and enhance productivity.

Shared Support Desk Specialist
Shared Helpdesk Integration Support

Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the top shared PSA tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics.

F5 Networks 3-DNS Remote Support Services
Cisco Content Services Switch - Cisco CSS Information Technology Consulting

Progent offers fault tolerant load balancing support covering network load balancing, load balanced program, network backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.

ProSight SSL management Consultant
Consultant Services ProSight password management system

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of the time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it.

SharePoint Server 2003 On-site Technical Support
Top Microsoft Office SharePoint Server 2003 Specialist

Progent’s Microsoft-certified experts offer small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a common location for your employees or customers to connect to, manage, distribute and manipulate useful information, files, and applications and to interact with other people. It enables faster and more intelligent decisions, more effective access across teams and more streamlined business practices. The main goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and outside a business network. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and apply.

System Center 2016 and Hyper-V Integration Online Consulting
SCOM 2016 Technical Support Services

Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate critical problems uncovered by SCOM 2012.

SQL Server 2016 and Windows Server 2012 R2 Online Technical Support
Microsoft Certified Expert SQL Server Management Studio Computer Consulting

Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, availability, BOYD support, and integrated BI. New features include PolyBase for handling structured and unstructured files simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to help businesses of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.

Cisco CCIE Online Network Specialists
Cisco Planning Information Technology Consulting Companies

Progent's Cisco-certified CCIE network infrastructure experts can help your business to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software support.

Active Directory SharePoint Online Help
MCSE Expert Certified Azure Active Directory Network Consulting

Progent’s consultants can assist you to design and carry out a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD DS and AD Connect to centralize identity services for both onsite and Azure resources.

Award Winning System Center 2016 Cloud Integration Specialists
Support and Help System Center 2016 Troubleshooting

Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced IT support packages, small and midsize organizations can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small company information systems world-class availability, security, and productivity.

Windows Server 2012 R2 Data Deduplication Support Outsourcing
Specialists Windows Server 2012R2 Multitenancy

Progent's Microsoft-certified consultants can help you to evaluate the business value of Windows Server 2012 R2 for your organization, create test environments and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop a corporate-wide security plan, automate IT administration, assist with application development, and build and validate a DR/BC plan.

Support Services Endpoint Virus Immunization
ProSight Endpoint Security Engineer

ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to address the complete threat lifecycle including protection, identification, mitigation, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.