For small office networks located within the state of Vermont, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone help and remote troubleshooting to solve your network problems fast and cost effectively. Progent has developed world-class expertise, advanced software tools, and support databases to identify and resolve computer network problems without the cost and delays associated with onsite service visits.

If your Vermont business is situated outside of the larger metropolitan areas such as Burlington, Rutland, or Montpelier, your local computer support options may be limited in expertise, or unavailable during urgent situations. This results in a network environment that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a large range of technical tasks for a diverse range of clients. This means you get not just the technical skills needed for the job, but a professional with field proven methods for applying that expertise to deliver cost effective network solutions.

Best Practices Followed by Expert Engineers
Many companies situated far from cities with ample expert engineers utilize less qualified or unseasoned local resources for critical network support. This can result in a network that is unstable or unproductive. Progentís team of Microsoft and Cisco certified engineers average more than ten years of real-world industry background, in the trenches of network support, providing an extensive array of information system services for a broad mix of clients. Consequently, with Progent you get not just expert network engineering skills, but an engineer who understands computer industry leading practices in applying that knowledge to resolve real-world information system issues successfully and in a consistent way.

Microsoft Exchange Server 2016 Upgrade Consulting
Progent's MS Exchange 2016 consultants can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's entire line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently based on industry best practices.

Microsoft Dynamics NAV Consulting
The most recent edition of Microsoft Dynamics NAV ERP offers powerful new features including Personalized Role Centers, improved management information and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV consulting professionals offer software development, configuration and troubleshooting support to help you to get the most from Microsoft Dynamics NAV. Progentís engineers can help you to integrate MS Dynamics NAV ERP software to additional services and programs. Also, Progent can assist you to create and analyze data warehouses so you can enhance your understanding of your operations, acquire additional customers, expand your sales campaigns, and form productive alliances.

Online Support for Microsoft Windows Server 2008 R2
The sophistication and versatility of Microsoft Windows Server 2008 R2 requires an IT consultant with practical experience and diverse knowledge in architecting and building efficient and comprehensive business information networks. The experience of Progent's certified Windows Server 2008 experts, averaging over a decade of background integrating Microsoft-based technology, assures your success in maintaining and troubleshooting your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also assist you to assess the business value of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates local resources with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Microsoft SQL Server 2012 Support Services
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers as well as experienced software developers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and security consultants to assist your business to maintain your SQL Server 2012 solution and configure a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012. Progent can also assist your organization to upgrade to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento, California can be used for piloting line-of-business applications, creating efficient system upgrade methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and building training systems for the latest products and technologies. For Progent customers without adequate internal resources to configure effective pilot environments, the lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.

Progent's Consulting Support for Microsoft SQL Server 2016
SQL Server 2016 introduces major enhancements in performance, scale, security, availability, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer online and onsite support to assist organizations of any size to design, implement, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service IT consulting and support company like Progent as opposed to a freelance consultant, you are assured fast availability of experienced experts when you require them. You no longer have to worry that illness, classes, time off, or conflicting jobs with other customers will cause you to be with no support during a crisis.

Office 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that combine Office 365 and on-premises Exchange. This permits you to have specific Exchange mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical problems and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and on budget. To learn more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, refer to Office 365 integration solutions with on-premises Exchange.

Cisco Wireless IP Phone Solutions
Creating solutions with Cisco's wireless IP phones typically requires that you configure and optimize numerous key pieces of your Wi-Fi infrastructure such as wireless access points, switches, wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting experts can provide remote and on-premises support to help you create and administer a Cisco wireless IP phone deployment by providing services that range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.

Progent's Online Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical remote support services to help you to manage your legacy Microsoft Office Word environment or help you to upgrade to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA software development, isolating and resolving compatibility issues between various versions of Word, interfacing Office Word with other Office applications like Office Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone synchronization, and remote Office Word training classes customized for individuals or groups.

Microsoft SQL Server Software Programming
Progent's SQL Server developers can assist your organization to build and maintain applications that utilize Microsoft's SQL Server database platform. Progent follows leading lifecycle management practices to create efficient, manageable SQL Server database applications and knows how to team with a customer's IT staff to deliver projects in a cost effective and affordable way. Progent for can assist your company to create SQL Server applications by offering a broad range of consulting support services such as functional specs, data tier architecture, data migration, T-SQL coding, software installation, storage management, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, replication solutions, security, and fault tolerance.

Contact a Progent Computer Support Expert
To learn how to access a Progent network consultant for online or on-premises support in , call 1-800-993-9400 or visit Online Computer Support.














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