For business networks located in the state of Vermont, Progent's Microsoft authorized technical team members can deliver online support and troubleshooting to resolve your network troubles quickly and affordably. Progent has acquired enterprise-class expertise, sophisticated tools, and support databases to identify and resolve IT problems while avoiding the expense and delays normally associated with on-site technical service calls.
If your Vermont small business is situated beyond the larger metro areas such as Burlington, Rutland, or Montpelier, your nearby computer support options may be limited in technical capability, or not available during an emergency. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís staff of seasoned network consultants average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a varied range of customers. This means you obtain not just the technical skills needed for the task, but a consultant with proven methods for applying those skills to assist with affordable network solutions.
Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced online expertise for disaster recovery/business continuity planning, validation, and training to assist you to prepare for possible catastrophes, reduce service disruption for your most critical network functions, avoid data loss, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can work closely with your executive and network support staff to perform business impact evaluation, identify interdependencies, specify human and physical assets needed to run your organization, prioritize crucial network functions and define allowable restoration times, select colocation sites, configure safe remote access capability for key workers, plan notification mechanisms and define responsibilities for staff, document a complete recovery plan, and provide training for management and technical staff to execute the business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to create an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.
Online Support for Windows Server 2008
The sophistication and versatility of Microsoft Windows Server 2008 calls for an IT professional with practical experience and broad knowledge in designing and building efficient end-to-end business technology networks. The experience of Progent's Microsoft-certified Windows Server experts, with an average of over 10 years of background supporting Microsoft-based technology, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to evaluate the advantages of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates on-premises resources with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.
Google Android Phone Integration and Management
Progent's Android phone and tablet integration consultants have extensive background delivering remote and onsite assistance for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that users can work together from virtually anywhere. Progent offers the range of skills to solve technical issues that involve numerous vendors and that represent a combination of older and up-to-date technology. Progent offers cost-effective remote consulting to help you with any aspect of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and use Android phones securely and productively.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a variety of network consulting services to assist companies of all sizes to maintain, manage, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants can also provide Windows 10 migration assistance.
Microsoft Virtual Desktop Consulting Services
Microsoft's desktop virtualization solutions reduce the effort required for network administrators to set up applications so that they are consistent throughout a corporate workforce, provide the ability to control rights to critical data, and enable quick deployment of additional or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative VDI infrastructure that powers Remote Desktop Services simplifies client access, enhances performance, tightens security, centralizes management, and provides an almost transparent client experience. Progent's desktop virtualization consultants can assist your company to assess the strategic advantages of Microsoft's virtual desktop technologies, configure test and production environments, improve your network architecture to accommodate virtualized desktops efficiently, assess and remediate security issues, and educate your IT managers to utilize best practices to gain maximum payback from desktop virtualization.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent network consultant has access to the technical and educational resources required to provide the best computer support available. Progent's IT outsourcing, Technical Response Center Helpdesk, Office 365 integration expertise, and software programming services allow small and midsize business customers to take advantage of the wide range of knowledge associated with the IT departments of large enterprises without the high expense and hassle of building and managing a large in-house IT staff.
Dynamics GP Upgrade and System Integration Consulting
Progent's consultants have supported Microsoft Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, software development, education, and troubleshooting services since the product's debut. Progent can provide high-level expertise for updating legacy Dynamics GP ERP systems. Progent can assist your business to plan, pilot, and carry out an efficient migration from a a legacy version to the latest version of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.
Live Online Seminars for Popular Desktop Apps
Progent offers live online classes for popular productivity software. Progent's Webinar training covers topics that include Microsoft Office 365 Excel and Power BI business reporting, Office 365 Word VBA macro programming, Publisher co-editing, Office Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 configuration. Online education offers the advantages of conventional classroom sessions, such as immediate interaction between clients and trainers, but eliminates the costs of travel and the challenge of attempting to synchronize the availability of multiple students.
Cisco Wireless IP Phone Integration and Troubleshooting
Successful integration of Cisco's wireless IP phones typically requires that IT teams set up and optimize numerous components of your wireless environment such as wireless access points, switches, wireless LAN controllers, and network management tools. Progent's wireless VoIP phone configuration consultants offer online and on-premises assistance to help you build and maintain a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide remote or onsite support to help businesses of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for the products, technologies and services that make up creating an end-to-end Jabber collaboration solution such as Cisco network devicesand management tools, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.
Consulting and Support Services for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and dependable availability for critical workloads by providing unified, mixed-platform tracking of IT resources installed throughout local systems and private and public clouds. Progent's SCOM consulting group can provide advanced online and onsite expertise to assist businesses of all sizes to plan, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can help you to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring products, or combine a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 scope to include resources based in public clouds by delivering Azure integration and Amazon AWS hybrid cloud expertise.
SharePoint 2016 Migration and Hybrid Integration Support
Microsoft SharePoint 2016, intended for onsite implementations of SharePoint, offers integration with Azure-hosted SharePoint Online and Office 365 to allow hybrid environments that transparently unify local and cloud infrastructure and services. Other enhancements include fast deployment with the new MinRole role-based topology feature, larger scale, faster performance, tighter cybersecurity, advanced analytics via Power BI integration, and a modernized client interface for collaboration and sharing. Progent's Microsoft-certified consultants offer affordable online and on-premises consulting expertise, software development, and technical support support for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint. To learn more, visit SharePoint 2016 Migration Consulting.
Ransomware Removal and Recovery Consulting
Progent can provide the services of proven ransomware recovery consultants with the knowledge to restore an information system victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware removal and recovery expertise.
Help Desk Sharing Services
Progentís Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution built around the leading PSA tool for managing end-user service requests, ticketing, responsibility, status tracking, and reporting. To learn more, refer to Progentís shared Help Desk services.
Get in Touch with a Progent Network Support Expert
To see how you can access a Progent computer consultant for online or on-premises assistance in , phone 1-800-993-9400 or visit Online Network Help.