Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time among the most successful products for achieving location-independent connectivity to email, calendars, web-based programs, and other critical business information. Progent can provide Vacaville, California businesses the expertise of BlackBerry-premier consultants who can assist companies to manage their BlackBerry deployments or transition efficiently to a more popular smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful integration and support of BlackBerry solutions has grown more difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, administer, and troubleshoot BlackBerry environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online support model, provides small companies an economical solution for incorporating RIM BlackBerry products productively into their IT system.

Progent's consultants can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to track and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Sacramento 1100 North Market
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
Stockton 5250 Claremont Ave
Stockton, CA 95207
209-929-1133 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services


Technical Expertise for BlackBerry BES Server
BlackBerry BES Server streamlines administration and maintenance of BlackBerry wireless handsets, offering a single platform for controlling key tasks such as smartphone installation, updates, and retirement and providing a solid foundation for security and high availability. BlackBerry Enterprise Server supports transparent communication between Exchange, Novell GroupWise, or Domino email servers and BlackBerry users and allows wireless synchronization.

RIM BlackBerry BES Server Configuration Support

BlackBerry Enterprise Server provides a variety of security capabilities starting with automatic encryption of information transmitted between a BlackBerry device and BES Server based on AES or Triple Data Encryption Standard. BES Server also permits great flexibility in selecting levels of protection to match the specific needs of your environment. Progent's BlackBerry authorized consultants can assist your company to select advanced security functions and activate them remotely. Samples of these over-the-air configurable security features are:

  • Lock down a device
  • Wipe information from a lost or stolen BlackBerry smartphone
  • Disable Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry Enterprise Server also offers versatility in selecting mechanisms to prevent mobile users from loading or executing unsecure or unauthorized code. Progent can help you to choose blocking techniques such as:

  • Specify precisely what programs are allowed on the device
  • Prevent third-party applications from using non-volatile memory on the BlackBerry device
  • Determine what resources external applications can access on the device
  • Restrict the types of connections external software running on the smartphone can establish
  • Prevent all external applications from being loaded or executed on the smartphone

Progent's Online BlackBerry-premier Support is Quick and Affordable
For companies in Vacaville, California who need quick and economical access to an authorized RIM BlackBerry support expert, Progent provides efficient remote assistance from a veteran support staff who have provided IT solutions to organizations in every state in the United States. (See Progent's client testimonials.)

Remote consulting services avoids travel expense and allows consultants to solve technical issues quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and offer professional help in fields such as fixing synchronization problems, setting up BlackBerry Enterprise Server, and creating a secure, fault-tolerant network architecture for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including resolving enterprise activation problems, adding and removing BlackBerry device clients, activating passwords, configuring over-the-air software installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry engineers can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist you to define and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, system design, deployment strategy and execution, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a wireless solution that fits within your IT budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management approach and hardware products match your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software editions, server hardware and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can help you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.