Low-cost Network Help from Microsoft and Cisco certified Consultants for Companies in Vacaville, CA
By delivering professional know-how when you require it, providing in-depth knowledge for key business applications, providing innovative services such as virtual data center hosting, invoicing only for services delivered, and requiring no setup fees or retainers for standard services, Progent enables you to maximize the competitive value of your It network and cut support costs. Progent recognizes that network protection, reliability, and performance are as critical to small businesses as to major corporations but that smaller organizations lack the economy of scale to invest aggressively in information networks and in-house support groups. Progent's basic competitive advantage is that no network consulting organization can equal Progent's ability to provide the network support expertise your business needs when you require it and at prices you can justify.

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Sacramento 1100 North Market
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
209-677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services

For mid-size and large companies, Progent offers co-sourcing and project management services to supplement the subject matter expertise of your internal IT support staff. This can reduce expenses and help meet schedules for major IT initiatives such as software development, business continuity planning, network security audits, merging datacenters, or technology migrations.

Progent can also offer the services of accredited consultants to help your business to design and execute your cloud strategy.

Key Technical Areas Supported by Progent for Office Networks in Vacaville, California
Progent's team of industry certified engineers offers support for virtually all facets of information technology used by companies of all sizes. Areas supported by Progent in and around Vacaville include:

Service Delivery Options for Vacaville, California Companies
Progent has a variety of alternatives for providing small and midsize companies with affordable computer services for technical support, consulting, hosting, and network management. Progent's model for providing network support services is based on the Help Desk Call Center structure familiar to big IT organizations. Progent's Contact Center Support Mechanism ensures fast support, comprehensive activity documentation, dependable follow-through, and strict expense control across an array of IT support delivery alternatives that include remote repairs, onsite support, top-level consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center offers urgent and routine online support for Windows, Linux, Apple, and Cisco-based systems in the United States and globally. Progent's certified support experts can assist clients to analyze and fix network issues without the cost or time loss of travel for onsite service calls. The background of Progent's IT engineers allows them to handle most IT problems quickly. For the most complex issues, Progent's depth of expertise allows the support team to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a convenient, web-accessible signup process for first-time customers to address urgent situations and Progent bills per minute with zero startup charges or time minimums, so you pay only for the support you receive. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSEs, and CISA-certified security engineers. Find out additional details about Progent's online computer support services.

  • On-site Service
    Progent provides on-site computer support for signed-up clients in major metropolitan areas in the United States. Progent's onsite support technicians can work in conjunction with Progent's online service experts to deliver small and midsize companies the optimal solution: hands-on support professionals when you need them plus the remote expertise of Progent's seasoned team of network engineers, security specialists, and business software programmers. The wait time for on-site support visits is typically under one business day. There is no start-up or retainer fee for becoming a Progent client for on-premises support. Learn more about how to register for Progent's in-person network support.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller businesses an end-to-end solution that handles all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's normal desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems. To learn more, refer to Help Desk Services.

  • Consulting Services
    Progent provides small and midsize businesses budget-friendly access to enterprise-class consultants who can provide assistance with critical technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network architecture, company-wide network security consulting, high availability network design, server virtualization strategies, plus configuration, programming and support for business software such as financials, operations, business analytics, sales automation, and productivity software. Progent can help with one-shot projects such as office relocations and major software migrations, extended projects like management analytics application development and customization, database application development and DBA services, and web development, continuing support such as System Center 2012 Operations Manager expertise and SCOM 2016 consulting for IT infrastructure health monitoring and system management, or urgent services like disaster recovery and virus removal.

  • Application Hosting
    Progent can host mission-critical applications such as Exchange Server and MS SQL in order to provide small and midsize companies with greater degrees of dependability, security, and recoverability than is possible with the class of internal data center that is achievable for most small organizations. Since Progent utilizes the same facilities that support the equipment of some of the world's largest IT organizations, Progent can eliminate the cost of building and maintaining the systems required for world-class cooling, power backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also make sure that upgrades and revisions remain updated, protection and efficiency is constantly tracked, and systems and data files are regularly backed up and available for complete and prompt restoration. Find out more concerning Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for all of a small organization's production servers in a setting that not only provides the top level of fault-tolerance and expandability but that is in addition convenient for customers to migrate to a different service provider or to bring in-house when your circumstance calls for it. Progent's Private Cloud hosting is founded on mature virtual server technologies that permit companies with multi-vendor networks to save dramatically on the costs of capital equipment, system support, and IT administration while achieving enterprise-class reliability and an unparalleled degree of vendor independence. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered solution, can support the multi- OS and loosely standardized networks typical of small companies, and keeps control of the software in the client's hands so that moving to a new virtual host is fast, safe, and inexpensive. This eliminates becoming a prisoner of a specific hosting provider while still providing all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent offers advanced remote support to help businesses of all sizes integrate their networks with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid network models that utilize physical IT assets along with public clouds. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud integration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure design and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud integration expertise. Progent has over two decades of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's low-cost ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, optimize and debug their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating appliances that require critical software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top information security vendors to deliver centralized control and world-class protection for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your Progent consultant so that any potential problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to half of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the configuration of your essential network assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory system. Both also include one year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, improved compliance with government and industry security requirements, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to assess your company's ability either to block or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup system that aligns with your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Alternative for Vacaville, California Businesses
Progent's size, scope of information technology skill, and familiarity with enterprise IT support enable small and midsize businesses to avoid the pitfalls related to excessive reliance on small service organizations or freelance engineers.

Working with Progent's Experts enables your small business to:

  • Avoid Over Reliance on Individual Consultants
    For IT support, small businesses often depend heavily on freelance engineers. Though freelance service engineers have lower expenses than larger support firms and can afford to charge nominally lower rates, freelancers are frequently spread too thin to react quickly to urgent network problems. If an independent engineer is occupied with different customer, ill, on vacation, or in class, the lack of replacement staff may require your business to wait for help in case of a crisis. As your company expands, network downtime or problems with critical programs become more costly. The money you thought you were saving on an independent consultant can disappear fast because of lower output. Also, when independent consultants confront new problems, the lack of a large engineering team to depend on for assistance requires them to train on the job while your organization ends up footing the costs for their continuing training.

  • Have Access to Certified Professionals in Complex Information Technology Solutions
    The majority of smaller support organizations or freelance engineers specializing in small business IT consulting may excel at delivering routine solutions but don't have the seasoning to work efficiently with complex network environments that have a variety of platforms, multiple sites, VoIP implementations, remote workforces, interconnected accounting and operational software, eCommerce, and specialized business software. Progent's experience with global companies and Progent's extensive team of experts can benefit your small business because enterprise environments are by nature complicated, integration problems require thorough knowledge in numerous technical areas, and achieving an acceptable level of stability, availability, and protection requires industry-proven processes.

  • Build a Solid Basis for Seamless Growth
    Small companies often start with a network cobbled together on a tight budget. Lacking a solid architecture, a series of band-aid fixes commonly get thrown onto of a tenuous foundation. As a business grows, reliability and scalability issues can obstruct the success of the business. Such environments need thorough evaluation, intelligent strategic analysis, and in-depth expertise to upgrade to an IT infrastructure that can act as the reliable foundation to handle current business requirements and ease downstream growth.

  • Partner with Solution Finders, Not Product Vendors
    Small companies require direction and insight to work through an increasingly complicated maze of IT options available for accelerating growth and enhancing productivity. Businesses do not need a network engineer or service firm that attempts to promote products. Progent eliminates conflicted motives by not selling any products. Progent sells consulting and services only. This allows Progent to match consulting support services with the genuine interests of customers. Mixing IT consulting and product selling can lead to a situation where the recommended solution is based on a preselected vendor rather than being based on the actual requirements of a client.

Get in Touch with Progent
If your Vacaville, California business needs to contact Progent for IT outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Fast Online Technical Support
For immediate remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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