Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.
Progent locations in Northern California
|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
Low-cost Network Support from Microsoft and Cisco Certified Professionals for Companies in Vacaville, CA
By offering professional know-how when you need it, making available in-depth expertise for critical applications, offering innovative services such as virtual data center hosting, billing solely for help delivered, and charging no sign-up or retainer fees for standard services, Progent enables you to increase the competitive value of your information system and cut service expenses. Progent appreciates that information system security, dependability, and efficiency are just as important to small businesses as to large corporations but that smaller companies lack the leverage to invest heavily in information networks and internal support groups. Progent's fundamental value proposition is that no network consulting firm can match Progent's ability to provide the network support expertise your company needs whenever you need it and at a cost you can justify.
For mid-size and large companies, Progent can provide co-sourcing and project management support to supplement the subject matter expertise of your internal network service group. This can save money and minimize technical risks for big IT initiatives like application design and development, disaster recovery preparedness, network security evaluations, office consolidations, or software migrations and upgrades.
Progent can also provide the services of certified experts to assist your business to plan and execute a sensible cloud strategy.
Primary Practice Areas Supported by Progent's Consultants for Businesses in Vacaville, California
Progent's nationwide team of industry certified experts offers help for virtually all aspects of information systems deployed by businesses of all sizes. Technologies supported by Progent in Vacaville include:
Service Delivery Options Available for Vacaville, California Businesses
Progent offers a variety of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, consulting, hosting services, and network management outsourcing. Progent's paradigm for providing network support is based on the Help Desk operational structure familiar to larger IT support organizations. Progent's Help Desk Call Center Support Model promotes rapid support, thorough activity documentation, reliable follow-through, and tight cost monitoring for an array of network service delivery alternatives that include online repairs, on-premises support, top-level consulting, as well as server and application hosting.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
- Remote Service
Progentís Technical Response Center offers urgent and routine remote service for Windows, Linux, Apple, and Cisco-based systems in the United States and worldwide. Progent's certified support experts can help customers to analyze and fix hardware and software issues without the expense or time loss of travel for onsite service calls. The background of Progent's network consultants allows them to handle most IT issues quickly. For the most challenging problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-accessible registration procedure for first-time customers to accommodate urgent situations and Progent bills by the minute with no startup fees or time minimums, so you pay only for the assistance you receive. Specialists available online include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and CISA-certified security professionals. Find out more details about Progent's online network support expertise.
- Onsite Service
Progent offers on-site technical support for registered customers in larger cities in the U.S. Progent's on-site support personnel can work in conjunction with Progent's remote service experts to give small and midsize businesses the ideal combination: on-premises service technicians when you require them as well as the remote expertise of Progent's worldwide staff of network consultants, security specialists, and business software developers. The response time for on-site support calls is typically less than one business day. There is no sign-up or retainer charge for registering as a Progent client for on-premises support. Find out more about how to sign up for Progent's in-person computer support.
- Phone Support
Progent's Help Desk Services are designed for all businesses and local governments who require prompt and dependable access to an online Help Desk with effective telephone assistance, remote troubleshooting capability, and enough technical depth for all needed problem escalation. Because smaller businesses usually are constrained by limited information technology funds and can provide scant executive bandwidth for dealing with IT support, Progent's Help Desk Outsourcing Services could be the most efficient way to ensure that small business computer networks are always productive. Learn more details concerning Progent's Help Desk outsourcing services.
- Consulting Expertise
Progent offers small companies affordable availability of world-class IT professionals who can deliver assistance with vital products and technologies including
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network design, network security consulting, high availability it system design, server virtualization solutions, plus configuration, customization and support for business software such as financials, ERP and MRP, business analytics, CRM, and productivity suites. Progent can provide assistance with one-shot projects such as site relocations and major software upgrades, longer term projects such as business information software development and support, relational database application development and DBA services, and web design, continuing services including System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system management, or emergency services like disaster recovery and malware removal.
- Application Server Hosting
Progent can host vital business applications such as Microsoft Exchange Server and Microsoft SQL in order to provide small and midsize businesses with higher degrees of reliability, security, and performance than is possible using the class of on-site data center that is realistically affordable for the majority of small businesses. Since Progent utilizes the same data centers that host the equipment of some of the planet's biggest information technology organizations, Progent can save you the cost of creating and managing the systems required for world-class environmental control, power failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also see to it that patches and revisions stay updated, security and performance is constantly tracked, and systems are consistently archived and ready for full and rapid recovery. Learn more concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting provides complete hosting services for the entirety of a small company's production servers in an environment that not only provides the highest level of dependability and extensibility but that is in addition simple for customers to transfer to another support provider or to move in-house when your business situation warrants it. Progent's Private Cloud hosting service is based on proven virtual server technologies that allow small businesses with multi-vendor environments to save significantly on the costs of capital equipment, infrastructure support, and network management while getting world-class availability and an unprecedented level of vendor alternatives. In contrast to conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service encompasses all server-based applications in one centrally managed solution, can support the mixed- platform and non- standardized networks common with smaller companies, and keeps control of the software licenses in the client's possession so that moving to a different virtual system is fast, safe, and affordable. This avoids becoming a prisoner of a specific hosting provider while still offering all the savings related to SaaS hosting services.
- Hybrid Cloud Migration Consulting
Progent offers advanced online consulting support to help companies of any size integrate their networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that utilize physical IT assets as well as public clouds. To help you to integrate cloud services with networks, Progent can provide a variety of cloud integration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background delivering high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's value-priced ProSight suite of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and offers a single platform to automate the complete malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.
- ProSight DPS: Managed Backup
ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, optimize and troubleshoot their connectivity hardware such as routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding devices that need critical updates, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security solution that uses the technology of top data security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an objective assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) environment. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security standards, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime. Read more about ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance expert. The interview is intended to evaluate your company's ability to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup/recovery environment that meets your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Right Alternative for Vacaville, California Small Businesses
Progent's size, depth of information technology expertise, and experience with corporate network consulting allow small and midsize companies to avoid the problems related to excessive dependence on thinly staffed service firms or individual consultants.
Working with Progent's Experts allows your small business to:
- Avoid Excessive Dependence on Individual Support Consultants
For network services, smaller businesses often depend excessively on independent engineers. Although freelance service providers have lower expenses than more substantial IT service firms and can typically charge nominally smaller fees, individuals are sometimes too busy to respond rapidly to urgent situations. If a freelance consultant is busy with another client, ill, on travelling, or in training, the absence of replacement personnel may require your business to wait for assistance in case of an emergency. The more your small business expands, network unavailability or difficulties with line-of-business programs get more expensive. The dollars you thought you were conserving on an independent consultant can be eaten up fast due to lost productivity. In addition, when independent consultants encounter new problems, the lack of a large engineering group to fall back on for help requires them to train with the meter running while your company winds up footing the costs for their continuing education.
- Gain Access to Experts in Sophisticated Information Technology Issues
Many small service firms or freelance consultants specializing in small company IT consulting may excel at providing routine fixes but don't have the background to work cost-effectively with complicated network configurations that have a variety of operating systems, numerous sites, Voice over IP implementations, remote clients, interconnected accounting and analytical software, data-driven web sites, and custom business software. Progent's experience with worldwide enterprises and Progent's extensive team of specialists can be valuable to your small business because big-company environments are characteristically complex, support problems demand thorough understanding of in many technical disciplines, and achieving a high degree of robustness, availability, and security requires enterprise-proven best practices.
- Create a Solid Basis for Seamless Growth
Small businesses often start with an IT system cobbled together on a shoestring budget. Without a solid basis, a series of improvised fixes often get piled onto of a tenuous structure. As a company grows, stability and expandability problems can undermine the productivity of the organization. These environments need proper assessment, smart business analysis, and in-depth expertise to migrate to a network environment that can provide the reliable foundation to handle current business requirements and support downstream growth.
- Team with Solution Finders, Not Product Vendors
Smaller companies need guidance and insight to work through an increasingly complicated maze of IT options offered for enabling growth and improving productivity. They do not need an IT engineer or service firm that tries to promote products. Progent avoids conflicts of interest by not selling hardware and software. Progent provides services exclusively. This allows Progent to align technical support with the genuine needs of customers. Mixing network support and product selling can result in a conflict where the proposed solution is built around a preselected technology instead of being based on the true requirements of a client.
If your Vacaville, California company needs to contact Progent for IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.
Fast Remote Network Support
For immediate online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).