Low-cost Network Help from Microsoft and Cisco certified Experts for Companies in Vacaville, CA
By offering professional know-how whenever you require it, making available specialized expertise for key applications, providing high-value services like virtual server hosting, invoicing only for help you receive, and charging no setup or retainer fees for standard services, Progent enables your company to maximize the competitive value of your information network and reduce support expenses. Progent appreciates that information system protection, dependability, and performance are as important to small companies as to major corporations but that smaller companies don't have the leverage to invest aggressively in computer networks and internal support staffs. Progent's fundamental value proposition is that no network consulting organization can match Progent's capability to provide the network support your company needs whenever you need it and at prices you can afford.
Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.
Progent locations in
|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
For larger companies, Progent can provide co-sourcing and project management services to add to the skills of your internal network service team. This can reduce expenses and help meet schedules for big projects such as software design and development, business continuity preparedness, network security audits, office consolidations, or technology migrations.
Progent can in addition offer the services of accredited experts to assist your business to design and implement a sensible cloud strategy.
Main Technologies Serviced by Progent for Office Networks in Vacaville, California
Progent's team of world-class engineers offers help for virtually all facets of network technology used by businesses of all sizes. Areas served by Progent in and around Vacaville include:
Service Delivery Alternatives Available for Vacaville, California Companies
Progent has a variety of alternatives for providing small companies with affordable computer services for troubleshooting, system architecture, hosting services, and IT management outsourcing. Progent's paradigm for providing IT support is built on the Call Center operational structure common to big IT organizations. Progent's Help Desk Support Mechanism promotes rapid support, thorough service records, consistent follow-through, and tight expense monitoring across an array of network service delivery alternatives that include remote troubleshooting, onsite support, high-end consulting, plus server and application hosting.
Progent's Fixed-price Managed Services for Outsourcing Network Monitoring and Management
- Remote Support
Progentís Technical Response Center offers emergency and routine online service for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and globally. Progent's certified support experts can assist customers to analyze and repair network issues without the cost or delay of on-premises support visits. The background of Progent's network engineers makes it possible to resolve the majority of IT issues quickly. For the toughest issues, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent offers a streamlined, web-based signup process for first-time clients to accommodate urgent network problems and Progent charges by the minute with zero startup charges or minimums, so you pay only for the assistance you receive. Specialists available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISM-certified security professionals. Find out more information about Progent's online computer support services.
- On-site Service
Progent offers onsite technical support for registered customers in major metropolitan areas in the U.S. Progent's onsite service technicians can work in tandem with Progent's remote service experts to deliver small and midsize businesses the ideal combination: on-premises support technicians when you require them plus the remote expertise of Progent's seasoned team of network engineers, security specialists, and business software developers. The wait time for on-site service calls is usually less than 24 hours. There is no sign-up or retainer charge for becoming a Progent customer for on-premises support. Learn more concerning how and why to register for Progent's onsite computer service.
- Help Desk
Progent's Helpdesk Services are intended for all businesses who need fast and dependable support from an online Contact Center with efficient telephone assistance, online repair tools, and sufficient technical strength for all needed escalation. Since smaller businesses typically have tight information technology budgets and can provide scant management bandwidth for dealing with IT support tasks, Progent's Contact Center Outsourcing Services can be the most efficient way to ensure that business information networks stay up and running. Learn more details concerning Progent's Help Desk outsourcing services.
- IT Consulting Services
Progent offers small and midsize companies affordable access to world-class consultants who can deliver help with vital products and technologies including
- Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network design, network protection engineering, high availability it system consulting, virtualization strategies, plus configuration, customization and training for business software such as accounting, ERP and MRP, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-shot projects including office moves and massive software upgrades, extended initiatives such as management reporting application programming and customization, relational database application programming and DBA services, and web design, continuing services including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network health monitoring and system management, or urgent response such as disaster recovery and virus removal.
- Application Server Hosting
Progent can host vital applications such as Exchange Server and Microsoft SQL in order to provide small and midsize businesses with higher degrees of availability, protection, and recoverability than is feasible with the type of internal data center that is realistically affordable for most small and midsize organizations. Because Progent utilizes the same facilities that host the equipment of some of the world's biggest IT companies, Progent can eliminate the expense of building and managing the infrastructure required for enterprise-class cooling, electrical failover, and uninterruptible Internet connectivity. For hosted applications, Progent can also ensure that upgrades and revisions stay updated, protection and efficiency is constantly tracked, and systems and data files are regularly archived and ready for complete and prompt recovery. Learn more about Progent's hosting for Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting offers comprehensive hosting for the entirety of a small company's servers in an environment that not only delivers the top level of availability and expandability but that is in addition convenient for customers to transfer to another support provider or to move in-house when your situation calls for it. Progent's Private Cloud hosting service is structured around proven virtual server techniques that allow companies with mixed networks to benefit significantly on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class dependability and an unparalleled level of vendor independence. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered package, can support the multi- OS and loosely standardized environments common with small companies, and retains ownership of the licenses in the customer's hands so that moving to a different virtualized host is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a single hosting service while still offering all the cost savings associated with SaaS hosting services.
- Hybrid Cloud Planning and Integration Consulting
Progent offers expert online consulting support to help organizations of any size connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and manage hybrid environments that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that combine local resources as well as cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange deployments, Azure design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis tools to guard endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire malware attack progression including protection, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast restoration of critical data, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, enhance and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security solution that uses the technology of leading data security vendors to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.
- ProSight LAN Watch: Server and Desktop Monitoring and Management
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system running at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an objective assessment of the health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your core network assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both also come with one year of advanced remote network monitoring and management. Advantages can include simpler network management, better compliance with information security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more about ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to help assess your company's ability either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective security and backup/recovery system that aligns with your company's requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.
Why Progent Offers the Right Choice for Vacaville, California Small Businesses
Progent's staff size, scope of information technology expertise, and experience with enterprise network support enable small and midsize companies to avoid the problems related to excessive reliance on small service organizations or individual consultants.
Working with Progent enables your company to:
- Avoid Excessive Reliance on Individual Consultants
For IT services, smaller companies often depend excessively on freelance engineers. Though freelance support engineers have lower expenses than larger support organizations and can afford to bill apparently lower fees, individuals are occasionally unable to react rapidly to urgent problems. If a freelance consultant is occupied with different client, ill, on travelling, or in class, the absence of replacement staff may force your business to wait for help during an emergency. The more your small business grows, system unavailability or difficulties with critical applications get more expensive. The dollars you thought you were conserving on an independent consultant can be eaten up quickly because of lower output. Also, when freelance consultants encounter unfamiliar technologies, the unavailability of a big engineering group to rely on for assistance forces them to learn on the job while your organization ends up footing the bill for their continuing training.
- Have Access to Expertise in Advanced IT Solutions
Many small service firms or independent consultants specializing in small company IT consulting are capable of providing connect-the-dots fixes but lack the seasoning to deal efficiently with complex network infrastructures that have mixed operating systems, many sites, VoIP implementations, remote clients, integrated financial and operational software, eCommerce, and specialized business software. Progent's experience with worldwide enterprises and Progent's extensive group of experts can benefit your small business because enterprise environments are characteristically complicated, integration issues require thorough knowledge in numerous technical areas, and achieving an acceptable level of stability, availability, and security requires enterprise-proven processes.
- Create a Firm Basis for Seamless Growth
Small businesses often start with a network cobbled together on a tight budget. Lacking a strong architecture, a sequence of band-aid repairs often get piled on top of a tenuous foundation. As a company evolves, stability and expandability issues can hinder the success of the business. These environments require thorough evaluation, intelligent business planning, and broad-based experience to upgrade to an IT environment that will provide the solid foundation to meet critical business requirements and support downstream growth.
- Team with Solution Providers, Not Resellers
Smaller businesses need direction and insight to work through an increasingly complex maze of technology options available for enabling growth and enhancing efficiency. Businesses do not need an IT consultant or support firm that tries to promote a product. Progent eliminates conflicts of interest by not reselling any products. Progent sells consulting and services exclusively. This allows Progent to match technical support with the real interests of customers. Combining network support and product reselling can result in a situation where the proposed solution is based on a preselected vendor instead of being driven by the actual requirements of a small business.
In case your Vacaville, California company wants to contact Progent to ask about IT outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.
Fast Online Technical Assistance
For fast remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).