Low-cost Network Help from Microsoft and Cisco certified Experts for Companies in Vacaville, CA
By offering professional know-how whenever you require it, making available specialized expertise for key applications, providing high-value services like virtual server hosting, invoicing only for help you receive, and charging no setup or retainer fees for standard services, Progent enables your company to maximize the competitive value of your information network and reduce support expenses. Progent appreciates that information system protection, dependability, and performance are as important to small companies as to major corporations but that smaller companies don't have the leverage to invest aggressively in computer networks and internal support staffs. Progent's fundamental value proposition is that no network consulting organization can match Progent's capability to provide the network support your company needs whenever you need it and at prices you can afford.
Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.
Progent locations in
|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
For larger companies, Progent can provide co-sourcing and project management services to add to the skills of your internal network service team. This can reduce expenses and help meet schedules for big projects such as software design and development, business continuity preparedness, network security audits, office consolidations, or technology migrations.
Progent can in addition offer the services of accredited experts to assist your business to design and implement a sensible cloud strategy.
Main Technologies Serviced by Progent for Office Networks in Vacaville, California
Progent's team of world-class engineers offers help for virtually all facets of network technology used by businesses of all sizes. Areas served by Progent in and around Vacaville include:
Service Delivery Alternatives Available for Vacaville, California Businesses
Progent has a selection of alternatives for providing small companies with affordable computer services for technical support, consulting, hosting services, and network management outsourcing. Progent's model for delivering network support is based on the Help Desk Call Center operational structure familiar to larger IT support groups. Progent's Contact Center Support Model ensures fast support, comprehensive activity documentation, dependable follow-through, and tight expense control for an array of IT support delivery options that include remote troubleshooting, onsite support, top-level consulting, as well as server and application hosting.
Progent's Fixed-price Managed Services for Remote Network Management
- Remote Service
Progentís Technical Response Center provides urgent and scheduled remote service for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the U.S. and globally. Progent's seasoned service professionals can help clients to analyze and repair hardware and software problems without the cost or time loss of in-person service calls. The background of Progent's IT consultants makes it possible to resolve the majority of IT problems quickly. For complex problems, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-based signup process for new customers to accommodate emergency situations and Progent charges by the minute with zero startup fees or minimums, so you are invoiced only for the help you receive. Specialists available remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISSP-certified security engineers. Find out additional details about Progent's online computer troubleshooting services.
- Onsite Support
Progent provides onsite technical assistance for signed-up customers in major metropolitan areas in the U.S. Progent's on-site service personnel can work in tandem with Progent's remote service experts to deliver small businesses the ideal combination: onsite support professionals when you require them as well as the remote expertise of Progent's seasoned staff of IT consultants, security professionals, and business application programmers. The wait time for on-site support calls is usually less than 24 hours. There is no sign-up or retainer charge for becoming a Progent client for onsite support. Find out more details about how and why to register for Progent's in-person computer support.
- Phone Support
Progent's Helpdesk Services are intended for all companies who require fast and reliable access to an online Help Desk with effective phone assistance, online troubleshooting tools, and sufficient technical strength for full problem escalation. Since small and midsize businesses typically are constrained by tight information technology funds and can spare little executive attention for handling IT support tasks, Progent's Contact Center Outsourcing Services can be the most efficient way to ensure that business information networks are always productive. Learn more about Progent's Contact Center services.
- IT Consulting Expertise
Progent provides small businesses budget-friendly availability of world-class consultants who can deliver assistance with vital products and technologies such as
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network architecture, network protection engineering, high availability network consulting, virtual server strategies, plus integration, programming and support for small business applications including accounting, operations, management reporting, sales automation, and productivity packages. Progent can help with one-time projects including office moves and major software migrations, longer term projects such as business information software programming and customization, database software programming and administration support, and web development, on-going support including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network health monitoring and system administration, or emergency response like disaster recovery and malware removal.
- Application Hosting
Progent can host key applications such as Microsoft Exchange Server and Microsoft SQL in order to provide small businesses with greater degrees of availability, security, and recoverability than is feasible with the class of on-site data center that is practical for most small and midsize businesses. Since Progent utilizes the same data centers that host the gear of some of the world's largest IT companies, Progent can eliminate the investment in building and managing the infrastructure required for enterprise-class environmental control, power failover, and uninterruptible Internet access. For managed applications, Progent can also see to it that upgrades and revisions stay updated, security and efficiency is constantly tracked, and systems are regularly backed up and ready for complete and prompt recovery. Learn more concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting provides comprehensive hosting services for all of a small organization's servers in an environment that not only delivers the highest level of dependability and scalability but that is also simple for clients to transfer to another service provider or to move in-house if your circumstance warrants it. Progent's Private Cloud hosting service is based on proven virtualization technologies that permit small businesses with mixed networks to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while getting world-class reliability and an unparalleled level of vendor flexibility. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-centric applications in one centrally managed solution, can handle the multi- platform and non- standardized networks common with small businesses, and keeps control of the software licenses in the customer's hands so that moving to a different virtual system is quick, safe, and affordable. This avoids becoming a prisoner of a specific hosting provider while still providing all the cost savings related to ASP and SaaS hosting services.
- Hybrid Cloud Planning and Integration Consulting Services
Progent can provide expert remote support services to help businesses of all sizes integrate their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that seamlessly combine physical IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Azure design and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Progent's value-priced ProSight portfolio of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the complete threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP deployment that addresses your company's specific needs and that allows you demonstrate compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.
- ProSight DPS: Managed Backup
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data. Find out more about ProSight Data Protection Services Managed Backup.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, enhance and debug their networking hardware such as routers, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex management activities, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that need critical updates, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of top information security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss prevention.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your IT system operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your Progent engineering consultant so that any looming issues can be addressed before they have a chance to impact your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) system. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's ability either to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your existing security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective security and backup/recovery system that meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.
Why Progent Offers the Right Alternative for Vacaville, California Small Businesses
Progent's staff size, breadth and depth of technical skill, and experience with enterprise network support enable small companies to sidestep the problems associated with over dependence on thinly staffed service firms or individual engineers.
Working with Progent allows your company to:
- Prevent Over Dependence on Freelance Consultants
For network services, small companies sometimes depend heavily on independent engineers. Although individual support engineers have lower overhead than more substantial IT service organizations and can afford to charge nominally lower rates, individuals are sometimes spread too thin to react rapidly to critical problems. If an independent engineer is occupied with another customer, ill, on vacation, or in class, the absence of replacement staff may require your company to go without help in case of an emergency. As your small business expands, network downtime or difficulties with line-of-business programs become more costly. The dollars you believed you were conserving on a freelancer can be eaten up fast because of lost productivity. Also, when independent engineers encounter unfamiliar problems, the unavailability of a big engineering group to depend on for assistance requires them to train with the meter running while your organization winds up footing the bill for their ongoing education.
- Gain Access to Experts in Advanced IT Solutions
The majority of small support organizations or freelance engineers who concentrate on small business IT consulting may excel at delivering connect-the-dots solutions but don't have the background to deal cost-effectively with complex network infrastructures that have mixed platforms, many offices, Voice over IP systems, remote workforces, integrated accounting and analytical applications, eCommerce, and specialized business applications. Progent's experience with global companies and Progent's large team of specialists can be valuable to your company because big-company environments are characteristically complex, integration problems require in-depth knowledge in numerous technical areas, and reaching a high level of robustness, reliability, and security calls for enterprise-proven best practices.
- Build a Firm Basis for Growth
Small companies often start with an IT system implemented on a tight budget. Without a strong architecture, a series of improvised repairs commonly get tossed on top of a marginal foundation. As a company grows, reliability and expandability issues can hinder the success of the business. Such networks require proper evaluation, smart business planning, and in-depth expertise to upgrade to a network infrastructure that will act as the solid basis to meet current business needs and ease downstream expansion.
- Work with Solution Finders, Not Product Vendors
Small companies need guidance and insight to work through an ever more complicated maze of technology options available for accelerating growth and enhancing productivity. Businesses do not need a network engineer or support firm that attempts to sell them products. Progent eliminates conflicts of interest by not reselling any products. Progent sells services and expertise exclusively. This allows Progent to match technical services with the genuine interests of customers. Combining network consulting and product reselling can result in a conflict where the recommended solution is built around a predetermined vendor instead of being driven by the true requirements of a client.
How to Contact Progent
If your Vacaville, California business wants to contact Progent to find out about IT outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.
Fast Remote Network Assistance
For immediate remote support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).