Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most popular products for maintaining location-independent connectivity to email, calendars, web-based applications, and other vital business data. Progent can provide Valencia, California companies support from BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a current smartphone platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry technology has grown more difficult. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small businesses frequently turn to outside support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses an economical alternative for integrating RIM BlackBerry technology productively into their IT system.

Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration tools so you can track and control BlackBerry devices across your business, define security policies that are right for your company, develop custom mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup procedures in order that it can be restored rapidly and safely.

BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server gives businesses a single and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure up-to-date information for applications such a calendars, address books, tasks, IM, and specialized business software. Thanks to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry smartphones have effortless connectivity with Exchange messages and to instant messaging-capable applications via Microsoft Live Communications Server and Lync Server 2010 support.

BlackBerry BES Server Consulting Services

Progent's BlackBerry-premier engineers can assist you to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of supporting mobile workers.

Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified experts can also assist your business to resolve a broad array of problems associated with synchronization, device recognition, email reconciliation, web access, wireless connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a leader in providing countrywide online technical assistance for small office IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support expenses low and, by solving problems quickly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation issues, adding and removing BlackBerry device clients, activating passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry engineers can also assist you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help you to select and implement appropriate security configurations.

Progent's certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about consulting expertise for BlackBerry wireless technology, call 1-800-993-9400 or refer to Contact Progent.



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  • Les Kent has a 35-year history of effective technology integration, business management, marketing, and operations. He has shown a talent for creating elegant information technology solutions in his roles as as a system architect, programmer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major corporations.

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