Consulting Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time among the most popular solutions for achieving location-independent access to email, calendars, web applications, and other critical business information. Progent offers Valencia, California companies the services of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or transition smoothly to a modern mobile platform.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the norm for companies of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses often turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, combined with Progent's efficient online support capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and control BlackBerry devices across your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and safely.

Integration Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful tool allows Microsoft Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive messages that are encrypted during transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of vital management tasks that span from BlackBerry setup and upgrades to mobile security and high availability.

BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-premier consultants can assist you to use BlackBerry BES Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Manage user and group settings with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also assist your company to use BES Server to perform key tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and manage BES Server's fault-tolerant infrastructure based on virtualization
  • Install BlackBerry smartphones remotely
  • Establish custom management roles
  • Automatically track and report on the overall health of your BlackBerry solution

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements assessment, system design, roll-out strategy and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help you to decide which management approach and physical components match your needs, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, server hardware and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry expert can help you to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry solution.

Contact Progent for Assistance from a BlackBerry-Certified Specialist
To get in touch with Progent about consulting assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.