Professional Online Help for Vallejo, California Computer Networks from World-class Consultants
Small businesses have typically been overlooked by large IT support organizations. Many small companies permit themselves to become overly dependent on freelance engineers or small support organizations who don't have the size or extensive skill sets to respond promptly or effectively to network emergencies. Other small businesses resort to mass-market service firms that employ technicians taught to provide standardized solutions to common problems but who do not have the background and technical scope to deal with the diversity of environments and absence of standardization typical of small business IT networks.

Progent's proven methodology for delivering affordable and effective network support to small companies has made Progent one of the premiere Microsoft-certified network consulting firms in the industry. Progent has delivered online help to small businesses in every state in the U.S. (See Progent's client testimonials).

For mid-size and large businesses, Progent offers co-sourcing and project management support to add to the subject matter expertise of your internal network service staff. Co-sourcing can cut costs and help meet schedules for big projects such as application design and development, disaster recover/business continuity planning and testing, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition provide access to certified experts to assist your business to design and implement your cloud computing strategy.

Primary Practice Areas Serviced by Progent's Consultants for Companies in Vallejo, California
Progent's national team of certified support professionals provides help for all facets of information technology deployed by businesses of any size. Technologies served by Progent in Vallejo include:

Service Delivery Options for Vallejo, California Companies
Progent offers a selection of alternatives for providing small and midsize companies and local governments with affordable computer services for technical support, system architecture, hosting, and IT administration. Progent's paradigm for delivering computer support is built on the Help Desk structure familiar to big IT support organizations. Progent's Contact Center Service Mechanism ensures rapid support, thorough activity records, dependable follow-up, and tight cost monitoring across a range of network support delivery options that include online troubleshooting, onsite help, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote service for Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified support experts can assist clients to troubleshoot and fix hardware and software issues without the expense or delay of in-person support calls. The background of Progent's IT engineers makes it possible to handle most network issues quickly. For the most challenging issues, Progent's depth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent provides a convenient, web-accessible registration procedure for new customers to accommodate urgent network problems and Progent charges per minute with zero startup fees or time minimums, so you pay only for the assistance you receive. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSE consultants, and CISM-certified security professionals. Find out additional details about Progent's online computer support expertise.

  • On-site Support
    Progent provides onsite technical support for signed-up clients in major metropolitan areas in the United States. Progent's on-site service technicians can work in conjunction with Progent's remote support engineers to deliver small and midsize companies the optimal solution: hands-on support technicians when you need them plus the on-line help of Progent's worldwide team of network consultants, security specialists, and business software developers. The wait time for on-site service visits is typically less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite service. Learn more concerning why to sign up for Progent's in-person computer support.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all aspects of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent offers help desk services at a significant discount off Progent's normal desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to handle complex issues. For details, see Online Help Desk Services.

  • IT Consulting Expertise
    Progent provides small and midsize businesses budget-friendly availability of world-class IT professionals who can provide help with critical technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server support, Cisco network infrastructure, network protection consulting, high availability network design, server virtualization solutions, plus configuration, programming and training for small business applications such as financials, operations, management reporting, CRM, and productivity packages. Progent can provide assistance with short-term projects such as site relocations and massive system upgrades, extended initiatives like management analytics application programming and support, relational database application development and DBA services, and web design, on-going services such as Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and system management, or urgent response like data restoration and virus cleanup.

  • Application Server Hosting
    Progent offers hosting for key business applications like Microsoft Exchange Server and MS SQL to provide small businesses with greater levels of reliability, security, and performance than is possible using the class of in-house data center that is realistically affordable for the majority of small and midsize organizations. Because Progent uses the same facilities that support the equipment of many of the planet's largest IT organizations, Progent can save you the investment in creating and managing the systems needed for world-class cooling, electrical failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that upgrades and revisions remain current, security and efficiency is constantly tracked, and systems and data files are regularly archived and ready for full and rapid recovery. Find out more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting for all of a small or midsize organization's production servers in a setting that not only delivers the top level of dependability and scalability but that is also easy for customers to transfer to another service firm or to move internally if your situation calls for it. Progent's Private Cloud hosting is founded on proven virtual server techniques that allow small businesses with multi-vendor environments to save significantly on the expense of capital equipment, system support, and network administration while achieving world-class availability and an unprecedented level of vendor flexibility. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric applications in one centrally administered service, can handle the multi- OS and non- standardized networks common with smaller companies, and keeps control of the software licenses in the client's hands so that moving to a new virtual system is fast, safe, and inexpensive. This eliminates ending up a prisoner of a specific hosting provider while still providing all the economies associated with ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting Services
    Progent offers expert remote consulting support to help businesses of all sizes integrate their information networks with leading public clouds such as Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine physical IT assets along with cloud services. To help you to integrate public clouds with networks, Progent can provide a range of cloud migration support services that include Office 365 integration with on-premises Exchange, Microsoft Azure planning and integration consulting, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of background delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the entire threat lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and allows fast restoration of vital files, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that require critical software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the technology of leading data security companies to deliver web-based management and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your Progent engineering consultant so all looming issues can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to get an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your essential network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a more manageable Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's preparedness to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Alternative for Vallejo, California Small Businesses
Progent's staff size, breadth and depth of information technology expertise, and familiarity with enterprise network consulting allow small and midsize businesses to avoid the problems associated with excessive reliance on small support firms or freelance consultants.

Teaming with Progent's Experts enables your company to:

  • Prevent Excessive Reliance on Individual Consultants
    For IT support, smaller businesses often rely heavily on individual consultants. Although individual support providers carry lower expenses than larger support organizations and can typically charge apparently lower rates, they are often unable to react rapidly to critical problems. If a freelance engineer is busy with another client, ill, on vacation, or in training, the lack of replacement staff may require your company to wait for assistance during an emergency. The more your company expands, system unavailability or difficulties with line-of-business programs get more expensive. The money you thought you were saving on an independent consultant can disappear fast because of lost productivity. Also, when independent engineers encounter new problems, the lack of a big consulting group to rely on for assistance requires them to learn in place while your business ends up with the bill for their ongoing training.

  • Have Access to Experts in Sophisticated Information Technology Issues
    Many small service organizations or freelance consultants who concentrate on small business IT support may excel at providing connect-the-dots fixes but lack the seasoning to deal efficiently with complex network environments that have a variety of platforms, multiple offices, VoIP systems, remote workers, interconnected financial and operational applications, eCommerce, and custom line-of-business software. Progent's experience with worldwide companies and Progent's extensive staff of specialists can be valuable to your small business because enterprise environments are by nature complex, integration issues demand in-depth knowledge in many technical disciplines, and reaching a high level of robustness, availability, and protection requires industry-tested best practices.

  • Build a Firm Basis for Seamless Growth
    Small companies typically start with a network implemented on a tight budget. Lacking a proper basis, a sequence of ad hoc fixes commonly get tossed onto of a tenuous foundation. As a company evolves, stability and expandability problems can hinder the success of the organization. These networks need proper assessment, smart business planning, and in-depth experience to migrate to a network environment that will act as the solid basis to meet current business requirements and ease future expansion.

  • Team with Solution Providers, Not Resellers
    Smaller companies require guidance and insight to work through an increasingly complex array of technology options available for enabling growth and enhancing productivity. They do not need a network engineer or service organization that tries to sell them a product. Progent eliminates conflicted motives by not selling any products. Progent provides consulting and services only. This allows Progent to align technical services with the real interests of customers. Mixing network consulting and product selling can result in a situation where the recommended solution is built around a predetermined technology rather than being driven by the actual needs of a client.

Get in Touch with Progent
In case your Vallejo, California company needs to contact Progent to ask about network outsourcing, consulting, or technical support, phone 800-993-9400 or go to Contact Progent.

Immediate Online Network Support
For immediate online assistance, you can call Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

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If your office computer system mixes Solaris technology with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that permits all your operating systems to run side by side for easy management, seamless information exchange, high dependability, enhanced performance, and strong security. Progent's Sun Solaris and Microsoft Windows coexistence support services feature network architecture integration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote technical help and repair, in-person technical support, and Help Desk services.

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Progent's ProSight family of managed services are geared to offer organizations who have minimal in-house network administration and support staffs with affordable access to world-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network management costs, smart automation of routine management tasks, continual absorption of the latest information technology, graceful transition from legacy technology to modern solutions, close fit between computer technology with business objectives, access to veteran IT consultants, and allowing management to focus on business instead of ever-changing computer technology.

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Even if your business has a minimal computer support staff and a limited IT budget, your information network can still have the same high reliability and responsiveness that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital business applications and servers up and running.

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Progent can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to upgrade from an older edition of SCVMM or from another management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum return on investment.

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Radvision XT5000 Consultants
Engineer for Polycom ATX Telepresence

Progent offers the support of a senior specialist with years of experience installing, managing, and enhancing immersive telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house IT support team, your ISP, and your video conferencing technology vendor to help your organization maximize the business value of your telepresence solution.

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Exchange 2013 Voice Mail Specialists
Exchange 2013 Configuration Online Support Services

Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements affect key facets of IT like manageability, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.

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IT Consultant for wireless IP phone upgrades
wireless IP phones and CUCM Remote Troubleshooting

Cisco's wireless VoIP phones are industrial-grade wireless handsets intended for professionals who are mobile within office, hospitality, retail or other venues where IT management wants user endpoints that offer more control, data security and durability than is achievable with the BYOD style of workplace communications. Integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune numerous key pieces of your Wi-Fi environment including wireless access points, routers and switches, Cisco wireless LAN controllers, and management tools. Progent's certified consultants can provide remote and onsite support to help your organization build and maintain a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

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Meraki Switch and Access Point Support and Help
Technical Support Services for Meraki MS 400 Series Switch

Cisco's Meraki MS line of access and distribution switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting to help you to plan and implement an efficient network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, develop and validate a disaster recovery strategy, and resolve technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking solution.

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Service Database Consultant Services

Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike many independent consultants or local service organizations who offer scant documentation or specifics of tasks done, each service provided by Progent is tracked by full documentation. Every Progent consultant has use of the service documentation sent by every consultant to every client. The discipline of documenting and organizing service records results in more efficient service and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

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Midsized Business IT Outsourcing Companies
Mid-sized Business Network Installation

Progent provides network support for medium size companies who have 100 to 250 system clients. The medium size company or work group has typically been an underserved segment of the market for IT support expertise. The cost structures and support access practices of major third-party service firms make them excessively costly for the typical small business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an information network whose advanced technology and sophistication are often comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office infrastructure and proactive network monitoring, significantly lowers the IT support costs of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT experts with background in a wide range of small business network solutions. If your medium size organization or small business is searching for levels of IT help needed for a medium size office without paying big-company costs, contact Progent.

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Consultancy Services Group for Linux Phone-based
Computer Expert for Linux Online

Progent provides national remote technical support and troubleshooting services for companies who operate environments based on versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online network consulting offers optimum return for your IT dollar by extending user productivity and limiting the time charged for network repair services. Sophisticated remote access utilities and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without squandering time and expense by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a mix of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to help you with the most challenging network problems.

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wireless controller Remote Technical Support
2500 Wireless Controller Online Support

Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.

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Cisco VoIP phones Single Number Reach Outsourcing
SPA300 Series IP Phone Integration Support

Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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Microsoft GP/Great Plains Professionals
Dynamics GP Accounting Remote Support

Key features of Dynamics GP software include a modular structure that lets you license just the functionality you need, a standards-based architecture based on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting services that allow you to monitor all operations, revenues and spending and sales patterns, integration with Microsoft Office to speed access to business data, the ability to process data from almost any database or desktop software into Microsoft Dynamics GP, and an open architecture that makes it possible to develop custom programs. Progent can show you how to configure and maintain a reliable, secure server and communications network to support Dynamics GP, and can offer experienced GP/Great Plains consultants to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.

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Virginia System Consultant
Washington Server Consultants

Progentís Technical Response Center (TRC) offers affordable national after-hours online troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide 24x7 phone help and online secure computer access to isolate and resolve network problems quickly and affordably.

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School District Technology Professional
School District Cisco Consulting

Progent has extensive experience delivering a broad range of remote IT support and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in providing expert online IT support and has provided IT support to clients in every state. Online support saves travel expenses and resolves problems faster than on-premises service calls.

Network Engineer for Cisco VoIP Phones and Unified Messaging Integration Support
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Google Cloud hybrid solutions Services
Development Firms for Amazon AWS hybrid cloud integration

Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that seamlessly combine on-premises resources along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration services such as Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.

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Office 365 Word Integration Troubleshooting Office 365 Android Integration Online Help
Aironet 1700 Access Point Support and Help
Aironet 3700 Access Point Computer Consultant

Progent's Cisco certified wireless networking experts offer affordable online and on-premises help for end-of-life and modern 802.11ac Aironet wireless APs and Progent can assist your business to plan and manage wireless solutions that incorporate indoor and outside/industrial Aironet APs.

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Engineers for Citrix
Citrix Specialists

Citrix offers a powerful family of platforms that provide enterprise-class manageability, expandability, and performance for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of Citrix virtualization products and show you how to design, test, deploy, troubleshoot, and support Citrix virtualization platforms.

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Microsoft T-SQL Development Firm
SQL Server Capacity Planning Integration

Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online consulting to assist organizations of any size to create, manage, and maintain applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants offer support for any facet of the application life cycle in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.

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Microsoft Windows 7 Evaluation Consulting
Windows 7 Technology Professional

Progent's Microsoft certified consultants can provide offsite and onsite consulting services to assist your company to administer, support, and repair PCs powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, online access, smartphone and tablet integration, wireless network design, and remote system monitoring and alerts.

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Consulting Service Firm for Cisco Management
Cisco Access Point Consulting Firm

Progent's CCIE-certified network infrastructure consultants have extensive experience assisting Internet Service Providers to design, implement, manage, optimize, and troubleshoot fault-tolerant, extensible network environments appropriate for public networks.

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Remote Computer Support Specialist 24x7 Support Consultants
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Remote Support for Microsoft Office 2003 Microsoft Server Install
Microsoft Software Update Services Integration Support
Windows Server Update Services Consultant Services

Microsoft WSUS allows information technology managers to install and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support staff can completely and effortlessly manage the distribution of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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Technology Consulting for SQL Server 2012 Reporting Services
SQL Server 2012 Network Consulting

Progent offers the expertise of certified engineers as well as seasoned software programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and certified data security consultants to help your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

Services for Private Cloud Virtual Datacenter Hosting Private Cloud Hosting Services Consultants
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Microsoft Operations Manager 2005 Remote Technical Support
MOM 2000 Network Consultants

Small to mid-sized companies can now enjoy all the benefits of Operations Manager and also have quick access to Progentís Microsoft and Cisco Certified IT support experts. With Progent's economically priced IT support programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small company networks world-class reliability, protection, and productivity.

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Juniper SA4500 SSL VPN Consulting Services
Juniper SA2500 SSL VPN Firewall Configure

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Southlake Network Service Southlake, Texas Network Specialists
Online Consulting for Microsoft ISA Server
ISA 2004 Integration

Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple locations, remote workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small business plan and implement an installation of ISA Server 2004 that meets your information protection needs without limiting your network.

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Specialist for macOS and OS X iPad 3 Support and Help
Sun Solaris Online Technical Support Linux Computer Engineer in New York
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Windows Server 2008 Professional
Windows 2008 Technical Support

Microsoft Windows Server 2008 represents a major step forward in making IT networks more protected and fault tolerant, easier to virtualize and manage, faster, and able to offer an improved environment for web publishing. Progent can help your business get the most from the enhancements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, tech support, training, staffing, network monitoring, and security engineering expertise.

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VMware Cross vCenter NSX Professional
VMware NSX and SRM Disaster Recovery Consultancy

VMware's NSX virtual network platform enables you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly recover the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to plan, deploy, test and maintain a DR system based on VMware SRM and VMware NSX.

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