Network Help for Small Companies
By the Minute Billing for IT Outsourcing
Nationwide Remote and On-site Support Services
Value Pricing for IT Outsourcing
Progent charges a competitive by-the-minute rate for consulting support. Customers are not required to spend money on retainers or minimum commitments that may result in paying for support that is never delivered. Progent offers an extended hours remote support program and does not bill for travel with the exception of emergency support where on-site labor is less than four hours.
Key features and benefits of Progent's value pricing include:
- Competitive By-the-Minute Rates
Progent bills at affordable per minute rates for access to seasoned consulting professionals. Progent’s Microsoft Premier engineers are quick, efficient, and experienced. By billing at a competitive by-the-minute rate and resolving problems quickly, Progent gives small and medium-size businesses the best return-on-investment available in the country for information system support. - Simple Engagement Model with No Retainers or Surcharges for Standard Services
Progent's simple per-minute engagement model requires no complex contracts, retainers, or concealed surcharges for services delivered during normal business hours. Many service organizations have minimum charges or other added charges that push service bills. For online help, you are billed just for the actual minutes Progent uses working on your problem. If it only requires ten minutes to solve your difficulty, then you only pay for those few minutes. For scheduled on-location service work reserved at least one day in advance, you pay only for the period when Progent's consultant is actually on site fixing your technical issues. No on-location charges, driving time, or expenses. Simply our competitive per-minute rate. For emergency same-day in-person support jobs, you may be required to pay for our engineer's travel time, but never a higher expedited service rate. Since Progent offers a large team of expert engineers located throughout the service territory and in key regions across the U.S, a capable consultant is normally close by to assist you. - Low Overhead Through Leveraged Technology
Progent provides support as efficiently as possible in order to come up with timely, affordable solutions. By exploiting the latest technology, Progent trims the costs from service logistics and minimizes administrative overhead. Progent's online support and proactive monitoring drive service bills down dramatically by handling problems fast and preventing catastrophic breakdowns. Progent's efficient virtual office environment enables Progent's support staff to concentrate on resolving information technology problems and waste less time on travel. Progent's unique internal support database allows Progent's consultants to analyze and resolve problems quickly and to collaborate with colleagues to find best-of-breed solutions. - Remote Support
Progent is a leader in delivering protected remote help to business networks anywhere. When performed correctly, remote service provides significant productivity enhancements and cost savings by dealing with problems in a small percentage of the time that would be needed for an on-site service call. Progent's online support experts are able to resolve problems quickly, and Progent's by-the-minute pricing model for remote service protects customers from having to pay for help that is never provided. - Proactive Monitoring
ProSight WAN Watch is a cloud-based network infrastructure management service that provides an affordable solution for small and mid-size organizations to monitor and manage network devices such as routers and switches, firewalls, and Wi-FI access points plus servers, desktops, smartphones and other networked devices. Progent's ProSight LAN Watch server and desktop monitoring service can monitor the health of your critical servers and desktops, alert you to imminent problems, track warranties and software patches, and generate built-in and custom performance reports. Progent's 24x7 remote network monitoring and reporting services based on Microsoft System Center Operations Manager can help you detect and resolve potential network problems before they can cause network downtime. Progent offers expertise with System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics as well as Microsoft System Center 2012 Operations Manager monitoring and reporting.
For an example of how Microsoft Operations Manager helped a business achieve enterprise-class network management, read the Microsoft Operations Manager Case Study.
If you currently need technical help with your small business network, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Technology Professional Mirial
Tandberg T3 Telepresence Professionals
Progent can provide the support of a senior consultant with years of experience installing, managing, and enhancing immersive telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT management team, your ISP, and your video conferencing technology vendor to help your organization maximize the business value of your video conferencing solution.
Small Business Network Specialists
Small Business Internet Networking Consultants
Progent's Microsoft and Cisco certified computer engineers can provide advanced support for a broad range of technologies and can provide that expertise online anywhere in the U.S. or in person in major cities across the country and anywhere in . Progent offers remote support for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a combination of Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network specialists for complex network problems, as well as the the assistance of CISSP and CISM-accredited security engineers to handle complex security planning and troubleshooting. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S.
24x7 System Center 2016 Operations Manager Integration
System Center 2016 and Exchange Integration Computer Consultants
Progent has over a decade of background deploying, maintaining and troubleshooting the core components included with Microsoft System Center and can help you to plan, configure, support, and fix your Microsoft System Center solution to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist your organization to upgrade to the current edition of System Center from an earlier one or from a third-party IT management solution to provide the advantages of best-in-class deployment, automation, security, plus infrastructure and critical application availability and performance monitoring.
Meraki 802.11ac AP Technical Support
Meraki MR66 Access Point Integration Support
Progent's Cisco Meraki wireless AP consultants provide online and onsite support services to assist organizations of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and manage Meraki-based wireless networks for sites that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides the same connectivity, performance, security, manageability and availability for wired and Wi-Fi clients regardless of their mobility or computing device.
Wave 2 Wi-Fi controller Network Engineer
wireless controller On-site Technical Support
Cisco's {Catalyst wireless controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, tuning wireless performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing network traffic according to user type and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Engineers CISSP Certified Cybersecurity Manager
CISSP Certified Cybersecurity Analyst Specialist
Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can create cost-effective cybersecurity systems that guard a small business against modern threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that support local, online, and mobile clients accessing network resources spread across a mix of physical sites and various clouds.
Network Infrastructure Asset Report Consulting
ProSight Remote Network Infrastructure Monitoring Services
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner and safer Active Directory environment. Both versions also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with government and industry security regulations, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime.
Biggest Firepower Firewalls Technology Consulting
Cisco Firepower AMP IT Consultants
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's popular ASA 5500-X firewalls and include unified control of advanced cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.
ProSight Virtual Machine Hosting Specialists
Technology Professional Private Clouds for Small Businesses
Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small companies with a complete information technology outsourcing solution that improves network dependability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key business application servers supported within a secure and fault tolerant data center on a fast, non-stop virtual server configured and maintained by Progent's network service experts.
iPhone and SQL Server integration Integration
iPhone integration Professional
Progent can provide affordable online consulting to help you to plan, configure, and troubleshoot any facet of your iPhone and Windows integration efforts and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, secure and scalable infrastructure that aligns with your computing model. Progent also offers online and onsite training to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the strategic value of your information system.
Microsoft Teams and AAD Consulting
Microsoft Teams PBX integration Consultancy
Progent can assist you to design an upgrade to Teams from Skype for Business and install, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Microsoft CRM Integration Support
CRM Technical Support
Microsoft Dynamics Customer Relationship Management helps small companies build profitable client interactions. Built-in Sales and Customer Service components allow employees to share data to help improve selling success and offer consistent, efficient customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your marketing or customer service databases.
Microsoft and Cisco Certified Zero Downtime Network Network Consulting
Fault Tolerant Data Center Consultant
Progent’s fault tolerant system consultants offer reliability consulting, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, high-availability Internet interface design, fault-tolerant data center services, and other 24x7 operations services to help your organization configure a non-stop network for mission-critical applications. Progent has the knowledge and experience to design affordable, non-stop networks by utilizing the evolving suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can help you build a fault tolerant mutli-site network with a completely mirrored Internet connection and efficient system load balancing.
Midsized Company Consulting Company
Mid-size Business Information Technology Consulting
Progent provides IT services for medium size companies with 100 to 250 system users. The medium size company or work group has typically been an overlooked segment of the market for IT consulting expertise. The cost structures and service delivery models of large outside support organizations make them too expensive for the ordinary small business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an information network whose advanced technology and sophistication are often comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive network monitoring, dramatically lowers the IT support costs of an SMB while offering the mid-size organization with big-company service from professional, IT experts with background in a wide array of midsized business technologies. If your mid-sized organization or small business is looking for levels of IT support appropriate for a mid-size office without paying enterprise prices, contact Progent.
Network Consultants Windows 2012 Clustering
Windows 2012 R2 Cluster Shared Volumes Setup and Support
Progent's certified failover clustering experts can assist companies of all sizes to assess the benefits of utilizing Microsoft Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and help you to centralize the administration of failover clusters.
SQL Server 2016 Azure Backup Network Consulting
Microsoft SQL Server 2016 and Excel Remote Consulting
Microsoft SQL Server 2016 offers major improvements in speed, scale, security, availability, mobile computing support, plus built-in BI. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, R language integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help businesses of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
SQL Server 2014 Resource Governance Consultants
SQL Server 2014 Cardinality Estimation Computer Consultants
Microsoft SQL Server 2014 includes major enhancements in critical areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services including planning, deployment, management, troubleshooting, and software development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Enterprise Security Server Support
Site Move Specialist
For large organizations, Progent can supplement in-house network support staffs by offering world-class background in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can act as a transparent nearby supplement of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project management, and top-level support for multiple location office environments based on Enterprise Windows 2003. Progent can offer field engineers and specialists to help with a campus relocation or office move, or a system designer to assist with setting up or using an Internet Data Center or co-location site.
Firewall Support Backup
Security Planning Security Audit Services
For small and midsize organizations, network security and information assurance and regulatory compliance can be excessively complex to stay ahead of but too risky to ignore. The largest largest institutions have been breached, and the leading cloud service providers have on occasion been taken down. It looks like there's nowhere to hide. Progent makes it affordable for smaller companies to carry out vital IT security projects effectively by offering the advantage of billable time to the nearest minute with no minimum charge for remote support. You have access to a seasoned information expert to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of network security including security assessments, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security plan.
Select Topic: