Progent's pricing policy is to bill for online support and on-premises help per minute. Consequently, you are billed exclusively for delivered services. Progent does not impose a higher rate for after-hours or priority support, and within California or in areas where Progent provides on-site support, Progent does not bill for travel time except for emergency support where on-site work is less than four hours. Also, Progent applies no minimum charge and requires no retainer for services delivered during regular working hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast fixes so you will not be tempted to allow simple problems to stay unaddressed.


Additional Topics of Interest

High Availability Load Balancing Computer Engineer
Sacramento County Remote Fault-tolerant Load Balancing Network Consulting

Progent provides fault tolerant load balancing support that addresses system load balancing, load balanced program, network backbone routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing vendors for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.

Microsoft Windows 10 Upgrade Networking Consultancy
Microsoft Windows 10 Evaluation Online Consulting Pacheco, CA

Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 offered by Progent's consultants include ROI analysis, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.

Linux Network Monitoring, Nagios and MRTG Services
MRTG Computer Consultants Austin, TX

Nagios and MRTG are useful, Open Source monitoring tools that operate with the Linux OS and can be used to monitor UNIX networks, Microsoft Windows networks, or mixed-platform situations where Linux and Windows coexist. Nagios allows system support engineers to monitor network services including SMTP, HTTP, SSH, and NNTP. MRTG allows you to track the bandwidth through SNMP network appliances including servers, routers, and switches. Progent's system integration consultants can show you how to utilize both these utilities to streamline and repair your computer network.

Computer Consultants for Microsoft Forefront TMG 2010
Austin, TX Threat Management Gateway Computer Consultant

Forefront Threat Management Gateway is based on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that acts as a one-server solution for a variety of security functions including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, permits customized reports generated by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft consultants can assist your company to plan and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also assist you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.

Cisco Firepower AMP Support and Setup
Cisco Firepower AVC Configuration

The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your existing PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Online Help for Microsoft Dynamics GP
Microsoft Dynamics GP Help and Support

Progentís Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial platform and business management tool based, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting products in the Dynamics GP/Great Plains family, provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular design you can purchase only the functions you currently need, with the ability to add clients and increase capabilities in the future. Progentís Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP.

XenApp Virtual Application Delivery Consultancy
Consulting Services

Progent's Citrix-certified experts can help your business to plan, implement, administer, and troubleshoot a virtualized application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support experts can help your organization to manage and maintain an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery.

Fedora Linux Integration
Colbolt Linux Network Consulting Owings Mills, MD

Progent's Linux consulting experts offer small and mid-size companies and developers assistance with managing and supporting Linux systems that run with Microsoft-based networks. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide range of expertise provides you with a convenient single source to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

Support and Setup for 64-bit Upgrade
Specialist El Paso, Texas

Progent's Microsoft-certified engineers can help you plan, document, implement, manage, and repair a system-wide migration to 64-bit server and client operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit programs which you intend to retain plus the new 64-bit versions of applications you wish to install.

ProSight Email Directory Harvest Protection Engineer
Email Outbound Content Filtering Engineers in Grand Rapids, MI

Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.

Network Security Inventory Consulting Services
Consulting Services for External Network Security Inventory Gilroy, CA

Progent provides small businesses a pair of specially designed network security evaluation scanning packages that provide, at a preset price, remotely administered scans of your network security profile which are analyzed by certified security engineers who assess the data collected by the scan, deliver objective evaluations of your existing network security, and offer recommendations for enhancements. Progent offers two non-overlapping security inventory scanning packages for external and internal security testing that are priced to meet the budgetary realities of small companies while delivering enterprise-class evaluations of your IT network's exposure to attack.