Progent's pricing policy is to bill for phone support and on-premises help per minute. Consequently, you owe exclusively for delivered services. Progent does not demand a higher rate for after-hours or priority service, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no monthly commitment for services provided during normal business hours. Many support firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids big invoices for fast solutions so you won't be tempted to allow minor problems to fester.


Additional Topics of Interest

Postini Design and Installation
Antivirus Reseller Boca Rotan, FL

E-Mail Guard by Postini provides continually upgraded spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to qualify for a regular Postini license, you can still get access to Postini’s Perimeter Manager services through Progent’s E-Mail Guard spam filtering and antivirus service program. Progent’s certified email security professionals can help you devise an email defense plan that incorporates anti-spam and virus protection technologies and processes.

Nexus Switch EIGRP Technology Consulting
Nexus Switch LISP Technology Consulting Services Scottsdale, AZ

Nexus series switches are designed to deliver the speed, expandability, resilience, cloud readiness, density, security and ease of management needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises support expertise to assist your business to create an optimal switch architecture, set up test systems to validate your switching solution, deploy Nexus switches, define and enforce effective policies, run security and compliance assessments, set up advanced monitoring, fully utilize network resources through virtualization technologies, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and set up the advanced high-availability (HA) features incorporated into Nexus family of switches. Progent's consultants can also assist you to migrate non-disruptively from outdated Nexus models or Catalyst switches to current Nexus platforms.

Professional for ProSight Behavior-based Antivirus
Modern Network Security On-site Support in Toledo, OH

Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the complete threat progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.

Microsoft Certified Expert Windows Server 2008 R2 Computer Consultants
Microsoft Experts Consulting Services

Windows Server 2008 is a major advance in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer a better environment for web publishing. Progent can help your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, education, temporary staffing, monitoring, and security services.

Wi-Fi VoIP phone integration Computer Engineer
Wi-Fi IP phone integration Specialists Alameda, California

Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for workers who are on the move within office, warehouse, retail or other environments where IT management requires portable phones that offer more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless IP phones typically demands that you set up and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, routers and switches, wireless LAN controllers, and network management software. Progent's certified consultants can provide online and on-premises support to help your organization build and administer a Cisco wireless IP phone solution by providing services that can range from debugging the configuration of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

Consultant Services for Internet Security and Acceleration Server
Integration Support Broadway, VA

Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security solutions for IT networks with many locations, remote workers, and mission-critical web-based applications. A Progent ISA Server engineer can help your small or mid-size business design and implement an installation of ISA Server 2004 that meets your information security needs without limiting your network.

MCSE Expert Certified Consult for Dynamics GP Development
Dynamics GP Excel Cubes Services in Indiana

Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to create reports that allow you to track your business more thoroughly, turning raw information into valuable understanding of your company and customers.

Power BI Contract Programming
Development Company for Power Map Akron

Progent offers online and on premises expertise to assist your organization with any aspect of BI reporting ranging from debugging or modernizing reports to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can assist you to support your current reporting environment, help you to upgrade reports and databases from an outdated reporting product to a modern solution, and provide as-needed remote mentoring tailored to your individual needs. Progent’s management reporting professionals can provide experience in the leading BI reporting platforms such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Systems Management Server 2003 Integration
On-site Support for Microsoft SMS Server

Progent’s Microsoft certified experts offer small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver important applications rapidly and reliably to specified users, lower product costs and stay compliant by determining patterns of usage, improve Windows protection by increasing your knowledge of weak points and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the administrative capabilities incorporated into Windows. Progent’s SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and asset monitoring management including program and appliance inventory.

Engineers for Skype for Business Front End Pool
Skype for Business IM Services in Modesto, CA

Progent's Microsoft-certified consultants can provide online and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Skype for Business from any release of Lync Server or Office Communications Server. Progent can help you to design a local, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you design and validate a security strategy for your Skype for Business deployment that meets government and industry requirements.

SQL Server 2014 Security Configuration
Norfolk, VA SQL Server 2014 In-memory ColumnStore On-site Support

Microsoft SQL Server 2014 incorporates major improvements in key areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services that include planning, configuration, management, remediation, and software development services to enable businesses of all sizes to realize maximum business value from their SQL Server 2014 investment.