Additional Topics of Interest

Largest 24x7 Support Outsourcing
Remote Network Support Specialists

For mid-size companies looking for network support, Progent can deliver a variety of options including local help, remote support, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, software development, and expert consulting. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent provides expert onsite help for fixing network problems quickly and economically.

Computer Outsourcing Consultant Microsoft Solutions Framework Project Methodology
Microsoft Consulting Best Practices Network Installations

Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry background, at the front lines of network support, performing a broad range of technical tasks for an extensive array of clients. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its support team. This means that you get not only expert IT capability, but also a consultant with field-tested approaches for applying computer knowledge to solve actual IT problems rapidly.

Expertise for IT Service Providers IT Services
Integration Support Support for IT Service Firms

Progent's Reseller Program for IT Service Firms lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless extension of your IT services staff.

Computer Outsourcing Consultants Outlook 2019
Excel 2016 Network Consultation

Progent's Microsoft Office and Microsoft 365 consultants can help businesses to incorporate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that provides fast return on investment and promotes better business results. Progent can assist your company to integrate Microsoft Office or Microsoft 365 apps with one another and with other core Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues with various releases of Microsoft Office desktop and offers customized online training to individual users and groups.

Mac Email client for Exchange Troubleshooting
macOS and Exchange Support Services

Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can work closely with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send email, search the GAL, import addresses, synchronize appointments, and alert people to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage education.

IP Address Management Computer Consultants
Top Network Troubleshooting Computer Engineer

Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that need important updates, or isolating performance bottlenecks.

Juniper NetScreen 5200 Firewall Security Certification
Top Rated Security Consulting NetScreen

Progent's Juniper Networks-authorized NetScreen engineer can help your company to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to the latest Juniper products, and repair network infrastructure issues in Juniper-only or mixed-technology systems.

American Megatrends MegaRAC Services
American Megatrends MegaRAC Consulting

Remote management cards offer network managers complete control over a server without the requirement for a personal visit. Through remote server management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to design, implement, and manage a high-availability company network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical help. Progent has experience with a number of remote management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

Microsoft Azure cloud migration Developer
Microsoft Entra ID Specialists

Progent can assist companies of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.