Low-cost Network Help from Microsoft Certified Consultants for Businesses in Vancouver, WA
By offering professional support whenever you need it, making available specialized knowledge for critical business applications, offering high-value services like virtual server hosting, billing only for services you receive, and requiring no setup fees or retainers for standard services, Progent enables you to maximize the competitive value of your information network and cut service expenses. Progent recognizes that network protection, dependability, and performance are just as important to small companies as to major corporations but that smaller organizations don't have the leverage to invest heavily in computer networks and internal service staffs. Progent's basic competitive advantage is that no network consulting organization can match Progent's capability to provide the IT support expertise your business requires whenever you require it and at prices you can afford.

For larger companies, Progent offers co-sourcing services to reinforce the skills of your in-house IT service personnel. This can save money and minimize technical risks for major projects such as software programming, disaster recover/business continuity planning, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition offer access to accredited consultants to help your company to plan and execute your cloud strategy.

Main Products and Technologies Serviced by Progent's Consultants for Businesses in Vancouver, Washington
Progent's national group of certified experts offers help for virtually all facets of network systems deployed by businesses of all sizes. Practice areas served by Progent in Vancouver include:

Support Delivery Options Available for Vancouver, Washington Companies
Progent offers a selection of options for providing small and midsize companies with affordable IT services for troubleshooting, system architecture, hosting, and network management outsourcing. Progent's model for providing network support is built on the Call Center operational structure common to big IT organizations. Progent's Help Desk Call Center Service Model promotes rapid support, comprehensive service documentation, dependable follow-up, and tight expense monitoring for an array of IT service delivery alternatives that include online repairs, on-premises help, high-end consulting, plus server and application hosting.

  • Remote Service
    Progentís Technical Response Center offers emergency and routine online assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's seasoned service professionals can help clients to analyze and repair hardware and software issues without the cost or delay of in-person support calls. The background of Progent's network consultants allows them to resolve most network issues rapidly. For the most complex issues, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-based signup process for new customers to accommodate emergency network problems and Progent charges per minute with no sign-up charges or minimums, so you pay only for the support you receive. Specialists available remotely include Cisco-certified CCIEs, Microsoft-qualified MCSEs, and CISSP-certified security professionals. Find out more information concerning Progent's remote network troubleshooting services.

  • Onsite Support
    Progent provides on-site computer assistance for registered customers in larger cities in the United States. Progent's onsite service technicians can operate in tandem with Progent's remote service experts to give small and midsize businesses the best of both worlds: onsite service professionals when you need them plus the remote help of Progent's worldwide staff of IT engineers, security specialists, and business application developers. The wait time for in-person support calls is typically less than one business day. There is no sign-up or retainer charge for becoming a Progent customer for onsite service. Find out more details concerning why to register for Progent's in-person network service.

  • Help Desk Call Center
    Progent's Helpdesk Outsourcing Services are designed for small and midsize companies who require prompt and dependable support from a professional Help Desk with efficient telephone assistance, online troubleshooting tools, and enough technical depth for all needed escalation. Because small and midsize businesses usually are constrained by tight IT funds and can provide scant management bandwidth for dealing with network support tasks, Progent's Help Desk Outsourcing Services can be the most cost-effective way to make sure that business computer systems stay up and running. Read more about Progent's Help Desk outsourcing services.

  • Consulting Services
    Progent provides small businesses budget-friendly availability of world-class IT professionals who can deliver help with vital products and technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application expertise, Cisco network architecture, company-wide network security engineering, high availability network consulting, virtual server strategies, plus integration, customization and training for business software including accounting, operations, business analytics, sales automation, and office productivity packages. Progent can help with one-time projects including site moves and massive software migrations, longer term projects such as business reporting application development and support, relational database application programming and administration services, and web design, on-going support including System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network health monitoring and system management, or urgent response such as data restoration and virus removal.

  • Application Hosting
    Progent can host vital applications such as Exchange and MS SQL in order to provide small and midsize companies with higher levels of reliability, protection, and performance than is possible with the type of in-house data center that is achievable for the majority of small and midsize businesses. Since Progent utilizes the same data centers that support the equipment of some of the planet's largest information technology companies, Progent can eliminate the investment in creating and maintaining the systems needed for enterprise-class environmental control, power failover, and uninterruptible Internet access. For managed application servers, Progent can also see to it that patches and revisions remain current, protection and efficiency is continually monitored, and systems are consistently archived and available for full and rapid restoration. Learn more about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting for the entirety of a small company's production servers in a setting that not only delivers the top level of dependability and scalability but that is in addition convenient for clients to migrate to another service provider or to move internally when your situation warrants it. Progent's Private Cloud hosting service is based on tested virtualization techniques that allow small businesses with mixed environments to benefit dramatically on the costs of capital equipment, infrastructure support, and IT administration while getting world-class dependability and an unprecedented degree of vendor independence. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting covers all server-based software in a single centrally managed solution, can handle the multi- OS and loosely standardized environments common with small businesses, and keeps ownership of the licenses in the customer's possession so that moving to a new virtualized host is quick, reliable, and inexpensive. This avoids becoming a prisoner of a single hosting provider while still providing all the savings related to SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent offers expert remote consulting services to help organizations of any size integrate their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that combine on-premises resources along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Progent's Low-Cost Managed Services for Outsourcing IT Management
Progent's low-cost ProSight family of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist you to install and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Learn more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that require important updates, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top information security companies to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your Progent consultant so that any looming problems can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable Active Directory system. Both also include a year of cutting-edge remote network monitoring and management. Benefits can include easier network management, better compliance with information security regulations, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your company's preparedness either to block or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup/recovery system that aligns with your business requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Smart Choice for Vancouver, Washington Small Businesses
Progent's staff size, breadth and depth of information technology expertise, and experience with corporate network support enable small companies to avoid the problems related to over reliance on small service firms or independent consultants.

Teaming with Progent's Experts allows your business to:

  • Prevent Over Reliance on Individual Consultants
    For network support, smaller companies sometimes rely excessively on independent consultants. Though freelance service engineers carry lower expenses than more substantial support firms and can typically bill nominally smaller fees, individuals are frequently stretched to far to react quickly to critical situations. If a freelance consultant is busy with different customer, sick, on travelling, or in class, the lack of backup personnel may force your business to go without help in case of an emergency. The more your small business grows, system downtime or difficulties with line-of-business applications become more expensive. The money you believed you were conserving on an independent consultant can evaporate quickly because of lost productivity. In addition, when freelance engineers encounter new technologies, the lack of a big consulting team to rely on for assistance requires them to learn in place while your company ends up footing the costs for their continuing education.

  • Gain Access to Certified Professionals in Advanced Network Issues
    The majority of small support firms or independent consultants specializing in small company network support are capable of providing connect-the-dots solutions but don't have the background to deal cost-effectively with complex IT infrastructures with a variety of operating systems, multiple locations, VoIP systems, remote clients, interconnected financial and analytical software, data-driven web sites, and specialized business applications. Progent's experience with global enterprises and Progent's extensive staff of specialists can be valuable to your company because enterprise environments are by nature complicated, integration problems require thorough knowledge in numerous technical areas, and reaching a high degree of stability, availability, and protection calls for industry-proven processes.

  • Create a Solid Foundation for Growth
    Small businesses often begin with a network implemented on a tight budget. Lacking a proper architecture, a series of improvised fixes often get tossed on top of a weak foundation. As a business grows, stability and scalability problems can undermine the success of the organization. Such networks need thorough evaluation, smart strategic planning, and broad-based experience to migrate to an IT infrastructure that can provide the solid basis to handle critical business needs and support future growth.

  • Partner with Solution Consultants, Not Product Vendors
    Small companies require direction and education to work through an increasingly complex array of IT options offered for enabling business growth and improving productivity. Businesses do not need an IT consultant or service organization that attempts to sell them a product. Progent avoids conflicts of interest by not reselling hardware and software. Progent offers services and expertise exclusively. This allows Progent to align consulting services with the genuine interests of customers. Mixing network consulting and product selling can result in a situation where the recommended solution is built around a predetermined technology rather than being based on the actual requirements of a customer.

How to Contact Progent
If your Vancouver, Washington company needs to get in touch with Progent for network outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Technical Support
For immediate online technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

© 2002- 2019 Progent Corporation. All rights reserved.

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