For small office computer networks located within the state of Vermont, Progent's Microsoft and Cisco qualified technical team members can provide online assistance and troubleshooting to repair your computer system issues quickly and affordably. Progent has developed enterprise-class expertise, advanced software tools, and support knowledge bases to identify and resolve network problems while avoiding the cost and delays normally associated with in-person service calls.
If your Vermont organization is situated beyond the larger metro areas such as Burlington, Rutland, or Montpelier, your local computer support choices may be limited in technical capability, or unavailable during a crisis. This results in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progentís group of expert network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a wide range of technical projects for a broad range of customers. This means you get not just the technical competency needed for the task, but a professional with demonstrated methods for applying that expertise to deliver efficient network solutions.
Strategically Headquartered in California's Silicon Valley
Progent is strategically based in Silicon Valley San Jose's Silicon Valley's Silicon Valley, an area recognized worldwide for innovation, advanced technology, and top-notch computer experts. Cisco is based in San Jose and Microsoftís Silicon Valley campus is Microsoftís largest besides Redmond. Other leading technology corporations headquartered in the San Jose / include Google, Apple, Intel Corporation, Yahoo, Symantec Corporation, Sun, Juniper Networks/NetScreen, and Oracle. This area is in addition the site of some of the top ranked universities in the world. Progent has recruited a first-class collection of Microsoft certified experts and Cisco CCIE network engineers from this large talent pool to form the nucleus of Progentís international team of network consultants.
SharePoint 2019 Configuration and Development Consulting
SharePoint 2019 incorporates the modern experience of SharePoint Online, providing a transitional release between the classic UI of SharePoint 2016 and the new SharePoint experience. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical remote and on-premises consulting expertise, software development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a cohesive information management solution. To find out more, see SharePoint 2019 Server configuration and development services.
Oracle Database Administration Services and Software Development
Progent offers online access to an Oracle expert for Oracle database administration support or an Oracle application programmer. Progent can assist you to create efficient mechanisms for critical Oracle DBA tasks such as database tuning, backup and restore processes, and database protection, or train your IT personnel how to follow industry leading practices for streamlining various management procedures. Progent can also provide the services of a PL/SQL programmer to assist you to design, test, troubleshoot, or port Oracle programs that can vary from forms to data-driven web commerce sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize existing SQL programs using Oracle's SQL Tuning Advisor.
Temporary CIO Services
Progent can supply businesses with an information management professional who can function as a temporary or part-time Chief Information Officer. This experienced IT officer can offer long-term direction to help you to deploy appropriate IT products to enhance business operations so they align better with your corporate objectives. Your company can create and install a well thought out information technology plan without incurring the expense of a full-time senior IT executive. Critical services Progent's temporary Chief Information Officer can perform include growth strategies, rationalizing technology budgets, developing and tracking models for TCO, analyzing workflows, negotiating with vendors, defining security policies, business impact analysis, streamlining network administration, software revision management, network asset documentation management, and business continuity preparedness.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and vCloud consultants offer world-class expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and application mobility.
Co-managed Help Desk Services
Progentís Help Desk sharing services allow your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is an advanced support solution built around the top professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and metrics. To learn more, visit Progentís Co-managed Help Desk services.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants and CUBE configuration consultants can help your business to plan, deploy, manage, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based IP PSTN trunks. Progent can provide cost-effective online or on-premises support to assist you to migrate smoothly to a productive communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard experts can show you how to deploy WatchGuard Firepower Firewall/VPN security appliances that fit your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade to current WatchGuard Firebox firewall solutions. To find out about Progent's consulting services for WatchGuard security gateways, refer to WatchGuard firewall configuration expertise.
Microsoft SharePoint Server Support
Progent's Microsoft-authorized Microsoft SharePoint 2013 engineers, SharePoint Server 2010 engineers and Office SharePoint 2007 experts can help you evaluate the business justification for deploying the current version of SharePoint Server, consult with you on the most appropriate version of SharePoint for your circumstances, provide configuration and integration expertise, assist you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint Server, design a comprehensive security plan that incorporates portal technology, and deliver troubleshooting and Call Center support.
Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes key features initially designed for and proven on Azure, among the world's largest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive migration plan, train your IT management and technical support staff, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution gives you maximum business value.
Progent's Consulting and Training Services for Office and Office 365
Progent's Office and Office 365 consultants can assist businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive solution that offers fast return on investment and enables better business outcomes. Progent can assist you to integrate Microsoft Office or Office 365 applications with each other and with other key Microsoft technologies such as SharePoint, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility issues between various versions of Microsoft Office and can provide live online Microsoft Office and Office 365 training to individuals or groups.
Talk to a Progent Computer Consultant
To find out how you can get in touch with a Progent computer support expert for remote or on-premises assistance in , phone 1-800-993-9400 or go to Remote Computer Support.