For business network systems located in the state of Vermont, Progent's Microsoft certified consultants can deliver remote phone support and remote troubleshooting to resolve your computer network issues quickly and affordably. Progent has developed enterprise-class skills, advanced software tools, and support knowledge bases to troubleshoot and fix IT problems while avoiding the cost and time delays normally associated with onsite technical service calls.
If your Vermont company is located beyond the larger metropolitan areas such as Burlington, Rutland, or Montpelier, your nearby computer network support options may be limited in expertise, or not available during urgent situations. This results in a network that is unstable or causing productivity loss due to technical problems continuing for too long. Progentís group of expert network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad variety of technical projects for a varied range of clients. This means you obtain not only the technical expertise needed for the job, but a consultant with proven methods for applying those skills to deliver cost effective network solutions.
Progent's Test and Design Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab at the QTS Internet Data Center in Sacramento is available for testing line-of-business applications, developing efficient migration methodologies, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and building training environments for new technologies. For Progent clients who lack sufficient in-house resources to configure proper test environments, the lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.
Business Intelligence Reporting and Analytics Consulting
Progentís BI reporting experts can provide remote and onsite consulting to help your organization with any phase of BI reporting ranging from troubleshooting or modernizing applications to planning and implementing an advanced BI environment. Progent's management reporting experts can help your company to maintain your current BI environment, help you to migrate reports and databases from a legacy reporting platform to a current solution, and deliver custom remote training tailored to your individual needs. Progentís management reporting and analytics consultants can provide expertise in the leading business intelligence reporting platforms including Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Oracle DBA Services and Software Development
Progent can provide affordable access to an Oracle consultant for Oracle DBA support or an Oracle application programmer. Progent can assist you to create effective solutions for key Oracle database administration activities such as performance tuning, backup/recovery strategies, and database security, or mentor your in-house personnel to use industry best practices for simplifying various management tasks. Progent can in addition provide the support of a PL/SQL programmer to assist your company to build, test, troubleshoot, or port Oracle applications that can vary from business reports to database-powered web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper tools and can help you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a variety of technical services to assist organizations of all sizes to support, administer, and repair IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.
Microsoft Desktop Virtualization Consulting
Microsoft's desktop virtualization solutions lower the effort required for network administrators to set up software programs so they are consistent across an entire user base, offer the power to control rights to business information, and allow fast installation of additional or upgraded desktops. In Windows Server 2016, the Terminal Services tool has been revamped and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services simplifies desktop connectivity, enhances responsiveness, strengthens data security, centralizes administration, and provides an almost transparent user experience. Progent's desktop virtualization engineers can assist your company to evaluate the business benefits of Microsoft's virtual desktop technologies, configure test and on-line deployments, optimize your network infrastructure to accommodate virtual desktops effectively, evaluate and resolve security issues, and train your network administrators to follow industry best practices to achieve a fast ROI from desktop virtualization.
Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover cluster feature set built into the latest versions of Windows Server is dramatically redesigned to simplify the installation, configuration, and management of server clusters and to offer improved levels of system availability, protection, performance, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and installation, improved cluster administration, redesigned cluster architecture for increased availability, hardened protection and quorum structure, fewer failure points, greater disk and RAM capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can help your company assess the business benefits of failover clusters, design and implement an installation, train your network support staff to administer your cluster environment, deliver ongoing consulting and technical help services, and create and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.
Extended Hours Remote Technical Support
Progent's low-priced after-hours online technical support program provides companies 24x7 availability of online technical support from Progent's TRC. Services offered beyond regular business hours include fixing issues with Microsoft servers, Windows desktop support, assistance with MS Office applications, system backup and recovery, and fundamental routing and switching support for Cisco networking products.
Design and Deployment Support for Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts offer Cisco Aironet Wi-Fi AP planning and deployment consulting and Cisco wireless controller integration to help you benefit from the 802.11ac Wi-Fi specification to get three times the speed for your wireless LAN while increasing the area covered.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Remote Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Packages based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a cutting-edge network management software platform that monitors the availability, performance and protection of your IT network and detects anomalies before they can bring down your system. To give you more insight concerning the performance and stability of your system infrastructure, Progent can help you integrate and manage popular network monitoring software powered by the Linux operating system.
SharePoint Consulting Services
Progent's Microsoft-certified SharePoint 2013 developers, SharePoint Server 2010 engineers and Office SharePoint Server 2007 support professionals can assist you to rationalize the business justification for deploying the current version of Microsoft SharePoint, advise you on the most sensible version of Microsoft SharePoint Server for your circumstances, offer configuration and deployment expertise, assist you to set up Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application software to operate with SharePoint, develop a company-wide security strategy that incorporates portal technology, and provide maintenance and Help Desk Call Center support.
Microsoft Office Access Application Development
Progent's Microsoft Access developers and consultants offer cost-effective remote support for all releases of Microsoft Access including Access desktop and Access Web App and offers expert help for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom online classes for Office Access application programming and database management.
Contact a Progent Computer Consultant
To learn how to access a Progent network support expert for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Help.