For business computer networks located throughout the state of Vermont, Progent's Microsoft certified technical team members can deliver remote phone assistance and remote troubleshooting to repair your computer network problems fast and affordably. Progent has acquired enterprise-class skills, software utilities, and support databases to identify and fix computer network problems without the high cost and time delays associated with on-site technical service visits.
If your Vermont business is situated outside of the larger metro areas such as Burlington, Rutland, or Montpelier, your nearby computer support options may be limited in technical expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing efficiency loss due to technical issues persisting for too long. Progentís group of network consultants average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to assist with excellent network solutions.
Full Array of Security Help
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform comprehensive security assessments, restore operations rapidly from virus attacks, configure firewalls, configure secure techniques for remote and mobile connectivity, install spam protection and email encryption, and develop a corporate-wide security strategy built around 24x7 automated network monitoring. Progent's ProSight suite of managed security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint security.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing and distribution organizations to manage supply chains and streamline critical processes in order to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that can range from as-needed guidance to end-to-end solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Online Support for Microsoft Windows Server 2008
The complexity and versatility of Microsoft Windows Server 2008 R2 calls for an information technology expert with practical experience and diverse knowledge in designing and deploying efficient end-to-end business information environments. The professional experience of Progent's certified Windows Server 2008 engineers, with an average of over 10 years of background supporting Microsoft-powered technology, assures your success in supporting and managing your Microsoft Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also help you to evaluate the advantages of migrating from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines local systems with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP specialists can provide Cisco UC560 consulting support to assist you to maintain your legacy UC500 VoIP system or design and implement an efficient upgrade to a current VoIP system.
BI Reporting Consulting and Development
Progentís BI reporting experts offer remote and on premises expertise to help your organization with any facet of business intelligence reporting from troubleshooting or modernizing reports to designing and deploying an advanced BI solution. Progent's BI experts can help you to support your current reporting system, help you to upgrade reports and databases from a discontinued reporting product to a current solution, and provide custom remote training tailored to your individual needs. Progentís management reporting consultants offer experience in all popular business intelligence reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Designer.
High-level Project Management Consultants
For enterprise project management assistance, Progent can provide access to senior information technology experts with decades of background as technology project managers for program development, business systems implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer world-class management skills to help enterprise clients to follow best practices to make sure development or deployment projects are completed on time and on budget.
Broad and Deep Knowledge of Office Networking
Progentís group of more than 100 networking consultants means clients can take advantage of the leverage of more than a thousand years of cumulative experience and shared knowledge to resolve the most troublesome system problems. Progentís accredited network engineers possess the experience to come up with fixes quickly and implement them cost effectively.
Amazon AWS Cloud Planning and Integration Consulting
Progent's Amazon AWS planning and integration consultants offer affordable online support to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable cloud storage, and Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy cloud-centric or hybrid networking models that efficiently incorporate Amazon AWS resources. Progent can provide occasional consulting or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS platform.
Android Smartphone Integration
Progent's Android phone and tablet integration consulting have extensive experience providing remote and on-premises support for organizations of any size who want to incorporate Android phones and tablets into their information networks so that mobile clients can be productive from anywhere. Progent offers the breadth of skills to resolve technical issues that involve multiple manufacturers and that represent a combination of older and current technology. Progent provides cost-effective remote consulting to assist you with any stage of planning, configuring, managing and maintaining your BYOD environment. Progent can provide as-needed technical support to help you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT projects on time and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to help you manage and operate Android phones securely and productively.
Virtualization technologies allow businesses to optimize utilization, simplify network management, and improve workload uptime and security. operate multiple virtual machines on one actual processor. Typical applications for virtualization include resource efficiency, low-cost platforms for applications that require outdated operating systems, and economical quarantining of software programming or pilot environments from on-line ones. Progent's virtualization technology consultants can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization support services, Microsoft Windows 2008 Hyper-V Virtualization help, VMware vSphere and vCloud deployment, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server support. Progent can install virtual machines to maximize performance, reliability and ease of administration while at the same time lowering costs; propose and validate disaster recovery strategies that minimize downtown in the event of a major failure; and provide ongoing maintenance, troubleshooting, and engineering services as computer technology evolves.
Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
SQL Server 2014 includes major enhancements in key areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include system design, configuration, management, troubleshooting, and application development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 deployment. In case you are currently using SQL Server 2014, Progent can help you to carry out a smooth upgrade to Microsoft SQL Server 2016.
Microsoft SharePoint Consulting Services
Progent's Microsoft-certified SharePoint 2013 engineers, SharePoint Server 2010 engineers and SharePoint Server 2007 experts can assist you to evaluate the economic case for deploying the latest version of SharePoint, consult with you on the most appropriate edition of Microsoft SharePoint for your application, provide configuration and deployment services, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint Server, design a company-wide security strategy that incorporates portal technology, and deliver maintenance and Help Desk support.
Migration Support for Skype for Business
Progent's Microsoft Skype for Business experts can provide online and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems such as Cisco UC. Progent's certified data security consultants can help you create and validate a security environment for your Skype for Business solution that meets government and industry requirements.
Web Development Services
If you need to spruce up your company Web site, create internal Webs for functions such as human resources or employee training, establish a standout Web presence for a new business, or create world-class, database-driven web applications, Progent can provide skilled and seasoned web architects and programmers. Progent's consultants can also assist your company to support your web solutions by designing and maintaining a secure, dependable server and connectivity environment featuring remote and wireless connectivity. Services offered by Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for leading web authoring platforms. For database-driven web applications, Progent offers the expertise of Microsoft SQL Server programmers, Oracle developers and database administrators, and MySQL experts.
Responsiveness of Progent's TRC for Online Support
Progent's Technical Response Center is committed to providing the best quality of remote IT support services possible for emergency as well as non-critical problems. For emergency issues that affect multiple workers, crucial personnel, or a line-of-business program, the Technical Response Center can respond in less than an hour. For non-critical issues, the TRC is committed to respond in two hours or less. Under any circumstance, your trouble ticket will be generated quickly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will contact you regarding every corrected problem to make sure you are satisfied with the results and ready to close the ticket. Learn more about Progent's TRC Customer Commitment.
Contact a Progent Computer Support Expert
To see how to contact a Progent computer consultant for remote or onsite assistance in , call 1-800-993-9400 or visit Remote Network Help.