If your company IT network is in Vermont you can have fast phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to help with the toughest problems that threaten your computer network. Progent offers the services of among the largest groups of UNIX and CCIE-certified consulting experts available remotely of any independent support organization in the country. The cost is reasonable, charges are per minute, sign-up is fast, and service is unbeatable.
If your Vermont organization is outside of major metropolitan areas like Burlington, Rutland, or Montpelier, support from UNIX or Cisco CCIE experts may be problematic when there's a crisis. This can cause a loss of income for your company, angry clients, idle employees, and distracted management. By utilizing Progent's remote support, you have access to a Premier consultant ready to offer expertise whenever you require it to keep your network running.
Since Progent charges for online support on a per-minute basis, your company owes only for services delivered. Progent requires no initialization charge. Some remote support companies have significant minimum time requirements or bill for each quarter hour or longer. Progent's fine granularity and simple pricing model save you from large invoices for speedy fixes.
If your Vermont business needs technical help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced staff of online consulting engineers has a broad range of world-class computer skills. This enables Progent's remote service specialists to deal successfully with the most challenging technical problems more quickly than is possible with ordinary independent support organizations or with the internal support staff commonly found in smaller businesses. Progent has refined the technology and experience to fix technical issues economically in many different network environments that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have earned advanced certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of key Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
In order to help businesses who operate environments incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online support team offers the expertise of engineers who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides remote contact with engineers who have earned major security certifications such as CISM Engineers, CISSP specialists, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's group approach to fixing network problems allows trouble ticket escalation, if appropriate, to specialists with relevant background to resolve unusually tough support calls. This accelerates remediation of emergency network problems, prevents system disruption, and minimizes technical support bills.
For businesses anywhere in Vermont, Progent offers immediate online contact with a UNIX/Linux, Sun Solaris, macOS or OS X specialist for emergency help to troubleshoot information system issues that are threatening your business and are not within the skill set of your on-hand computer maintenance resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified network experts can interface with your network using the latest remote troubleshooting utilities in order to deliver fast and economical analysis and repair of serious network issues.
Services Progent's Remote Support Experts Can Provide Your Vermont Company
Progent network consultants are qualified to offer advanced assistance for an extensive set of UNIX, Apple OS X, Cisco, and Windows solutions such as:
Remote Expertise for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network support staff can assist Vermont companies to maintain a comprehensive assortment of information products and technologies including network infrastructure, email solutions, security expertise for computer systems and business operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server options for server economization and streamlined administration, and migration from older applications to current environments based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support experts can provide online technical help for systems powered by popular variants of the UNIX platform including:
macOS and OS X,
IBM AIX OS,
SCO UNIX and
SGI/Irix or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent leads the network support arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who are awarded this advanced credential only after strenuous testing supervised by Cisco. Usually CCIEs are hired by large corporations or nationwide ISPs, and consequently their services are not conveniently available to smaller companies.
Progent is among the few network service firms that ensures that Cisco CCIEs stay accessible to assist small and mid-size organizations. Also, Progent offers quick access to a CCIE by telephone so you can receive timely assistance for complex system problems that are hurting your business but are outside the experience of your local network support resources. Progent's CCIE support experts can connect to your network by means of the latest remote support technology in order to execute fast and economical analysis and remediation of serious system anomalies. To find out more concerning Progent's expertise in Cisco infrastructure, see Cisco Technology Consulting Services.
Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-certified online service professionals offer network problem solving and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of consulting professionals who can assist your company with a broad variety of technology practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 maintenance,
MS Exchange Server 2019 planning and configuration,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration expertise,
SharePoint 2019 planning and deployment,
Microsoft Skype for Business integration support and Lync Server migration, Microsoft Forefront TMG management and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Network Security Specialists
Progent offers you contact with expert CISA, CISM, and ISSAP security professionals who offer a range of security services to enhance the defenses of your UNIX/Linux, Solaris, or macOS and OS X environment against attacks or help you to recuperate quickly from an assault. Security services provided Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Netcat; efficient recuperation from virus and worm attacks; setting up firewalls; establishing safe architectures for off-site and mobile access; protecting your messaging infrastructure from spam and DHA attacks; and setting up round-the-clock proactive monitoring. For more information on Progent's security expertise for small and medium-size companies, see Progent's Professional Services for Network Security.
Business Applications Support: Webinar Training, Development, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by offering consulting services and training in graphics, sound, and video. Progent's support professionals offer help in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers professional engineering support and education in specific application fields including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for popular Microsoft applications including Microsoft CRM, Microsoft Project, Office Word, and MS Office Excel. To learn additional information about Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Help Desk Service and Outsourcing Options
Progent provides three service offerings for Call Center services including UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the immediate accessibility of a professional Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Helpdesk team. Progent can operate as a primary Call Center for your business, represent an escalation alternative for the most challenging network problems, or be ready in overflow situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Call Center or enhancing your existing one, selecting or programming Help Desk software products to address the special requirements of your business, or providing temporary staff to work remotely with your in-house Call Center resources to handle high-demand scenarios such as software migrations.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified network experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your clients instant communication with a dependable technical support team with years of experience in phone support and remote access repair service for small and midsize business networks. Progent's focus is on earning the Help Desk Call Center a respected image as a key contributor to business productivity, and Progent's aim is to fix and not simply record problems. To read additional information on Progent's Help Desk Call Center support, see Progent's Call Center Services.
Progent's Online Service Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
Progent's highly evolved customer support reporting system includes extensive records for all service provided to Progent's customers. Every active Progent staff consultant has the benefit of the details of support rendered to each customer by any staff engineer. This database of problems and resolutions is structured as a readily accessible internal database that permits Progent's online technical experts to share their knowledge company-wide to make sure that the effectiveness of Progent's support grows over time. Progent's partnerships with major industry leaders including Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' in-house engineering staff that enable Progent's remote service experts to come up with the optimal resolutions promptly.
To find out how to ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for emergency online professional expertise in Vermont, phone 1-800-993-9400 or visit Expert Online Computer Support.