Vermont Network System Consultant

Easy Sign-on and Pricing Model
Progent's easy per-minute billing model has no complicated contracts, retainers or hidden charges. Many other companies have minimum billable time or other additional fees that increase support costs. For remote support during normal business hours, you only pay for the actual time spent resolving your issue. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when a Progent consultant is actually on premises solving your issues. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you might have to pay for our engineer’s travel time, but never an increased emergency rate. Because Progent maintains a large pool of engineers located throughout the entire service territory, an available engineer is usually close by to assist. Progent can in addition dispatch on-premises technical support to most zip codes in the United States within one business day of answering a service request. Progent's remote support team has delivered assistance to small companies in every state in the U.S (See Progent's nationwide testimonials.)

ProSight Network Audits for Checking Network Health
ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to obtain an objective assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable and more secure Active Directory implementation. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with government and industry security standards, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime. To find out more about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.

NetApp MetroCluster High-Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to deliver rapid, zero data loss disaster recovery between sites located as far as 300km apart from each other. Progent can provide the skills of a certified NetApp MetroCluster expert who can assist your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to show compliance with industry standards and government mandates.

SharePoint 2019 Planning and Deployment Consulting
SharePoint 2019 delivers much of the modern look and feel of cloud-hosted SharePoint Online, serving as a transitional product between the traditional UI of SharePoint 2016 and the modern SharePoint experience. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting, software development, and technical support services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you design and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud resources into a cohesive intranet solution. To learn more, visit SharePoint 2019 Server solutions services.

Online Training Classes for Desktop Applications
Progent provides online training for popular productivity software. Progent's Online training covers areas such as Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA macro programming, Publisher co-editing, Office Outlook security, Microsoft 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, Windows 10 management, and Windows 11 migration. Live online training provides all the advantages of conventional classroom seminars, including immediate communication between students and teachers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the schedules of teachers and trainees.

Microsoft Desktop Virtualization Help
Microsoft's virtual desktop technologies lower the work needed for network managers to deploy software programs so that they are consistent across a corporate user base, offer the power to manage access to business information, and allow quick installation of new or upgraded desktops. In Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure that powers RDS simplifies client connectivity, improves performance, tightens security, unifies administration, and provides a nearly seamless client experience. Progent's Windows Server 2016 engineers can help you to assess the business advantages of Microsoft's desktop virtualization technologies, set up pilot and production deployments, improve your network infrastructure to accommodate virtual clients efficiently, evaluate and resolve security problems, and train your network managers to utilize industry best practices to gain a fast ROI from client virtualization.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service computer consulting and support organization like Progent as opposed to a freelance consultant, your company is ensured fast access to knowledgeable professionals whenever you need them. You no longer have to worry that sickness, training, time off, or conflicting priorities with other customers will leave you without help when you have an emergency.

MSP360 Backup Solutions
Progent can help you to create, deploy and debug a backup solution built around MSP360 software. MSP360 enables file or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and allows you to build a backup ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from user miscues, computer errors, malicious insiders, and malware assaults such as ransomware. To find out more, see ProSight DPS 360 Backup solutions.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any facet of IT security. Progent can help implement efficient security systems that guard a small business against modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources spread across multiple physical sites and various clouds.

Online Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, managing accountability, remote desktop control, status tracking, problem resolution, and and metrics. Intended for small businesses with few full-time supprt technicians for end users, Progent's Help Desk Services provide online support at a significant discount off Progent's regular desktop troubleshooting rates. Progent can also provide fast on-demand escalation to subject matter experts to handle the most issues. For more information, visit Progent’s remote Help Desk services for small businesses.

Exchange 2013 Upgrade Support
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements affect key areas such as manageability, high availability (HA), security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can provide online or onsite support to assist your organization to manage, tune and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise, Exchange 2019 planning and deployment help, and Exchange Online integration to help you move to a more current release of Exchange Server in a local, cloud-based, or hybrid deployment model.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards vital business data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting services to help you to plan, configure, operate and troubleshoot a BDR system based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting.

365 Total Backup (formerly Altaro O365 Backup) for Microsoft 365 Data Protection
Microsoft 365 offers rudimentary archiving but does not include integrated support for key data protection services such as Exchange backups or greater than 30-day point-in-time recovery for OneDrive or SharePoint Online. Hornetsecurity's 365 Total Backup (formerly called Altaro O365 Backup), provides a feature-rich platform for programmable backup and quick recovery of all your organization's Microsoft 365 mailboxes, Teams Chats, SharePoint sites, OneDrive data, and the contents of Windows-powered desktops and laptops. Progent is a certified Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to deliver end-to-end managed services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup provides a low-cost backup-as-a-service solution that defends Microsoft 365 users against data loss or corruption caused by user or system error, malicious corruption, and cyber assaults like ransomware. To find out more, go to ProSight DPS 365 Total Backup solutions for Microsoft 365.

Contact a Progent Computer Support Expert
To learn how to access a Progent computer support expert for remote or onsite expertise, call 1-800-993-9400 or visit Online Network Help.