Vermont Network System Support Services
for Small and Midsize Business IT Systems:
Online Consultation and Repair
For small business computer networks located throughout the state of Vermont, Progent's Microsoft authorized engineers can deliver online support and troubleshooting to solve your computer system problems quickly and affordably. Progent has acquired world-class skills, sophisticated tools, and support databases to diagnose and repair IT problems without the high cost and delays associated with in-person service visits. If your Vermont organization is situated outside of the larger metro areas such as Burlington, Rutland, or Montpelier, your local computer network support choices may be limited in expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing productivity loss due to technical issues going unresolved for too long. Progent's staff of field proven network professionals average more than 12 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of clients. This means you get not only the technical know how needed for the job, but an expert with proven methods for applying that expertise to assist with affordable network solutions.
Integration Help for Microsoft 365 Apps and Services
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in a variety of product bundles intended for customers ranging from individuals and households to enterprises. Progent can provide fast and easy online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help you to understand the many subscription options offered with Microsoft 365 and integrate your information network with Microsoft 365 so you realize top business value. Progent's Microsoft 365 integration consultants offer expertise with multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that transparently integrate on-premises and cloud-based resources.
Expertise for Configuring Multiple Public Cloud Services
Progent can assist you to design and manage environments that include services from multiple public clouds. Progent offers a range of cloud support services that include Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) programming, and Google Cloud Platform (GCP) administration. For details, see Progent's experts in integrating and managing multiple clouds.
Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable online assistance to assist your business to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide online and onsite training to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your information system.
NetDocuments Consulting Support
NetDocuments is a leading cloud-based document management system (DMS) built specifically for the legal profession. Progent offers the services of NetDocuments consultants who can deliver high-level guidance to assist you to design, deploy, administer, tune, or debug a DMS solution based on NetDocs. To learn about Progent's support services for NetDocs, see NetDocuments DMS consulting expertise.
The Progent Test Lab at the Herakles/QTS Data Center
Progent's Test and Training Lab at the QTS Internet Data Center in Sacramento is available for piloting mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and building training systems for the latest technologies. For Progent clients without adequate in-house resources to assemble proper pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.
Consulting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is designed to offer a unified solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist businesses of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of VMM, design processes for creating and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the strategic advantages of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Citrix Certified XenServer Virtualization Consulting
Progent's Citrix XenServer consultants can assist you to understand the business advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your current Citrix technology deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and recoverability.
Consulting and Support Expertise for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for critical applications by offering unified, mixed-platform tracking of physical and virtual infrastructure installed across on-premises systems and private and public clouds. Progent's SCOM consulting group can provide world-class online and onsite expertise to assist businesses of all sizes to plan, implement, tune, update and repair SCOM 2016 solutions. Progent's Operations Manager 2016 consulting experts can assist you to migrate to SCOM 2016 from earlier versions of Operations Manager or from different monitoring products, or integrate multiple monitoring tools into a unified infrastructure management solution. Progent can also show you how to extend your SCOM 2016 environment to include resources hosted on public clouds by delivering Azure consulting and Amazon AWS hybrid cloud solutions. In addition, Progent can help you upgrade from SCOM 2016 to more current releases such as SCOM 2019 and SCOM 2022
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Microsoft Windows Server 2019 Upgrade Consulting
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2019 using a self-hosted deployment architecture or a hybrid model that integrates cloud-based Windows Server Online with self-hosted Windows Server 2019. For details, visit Windows Server 2019 upgrade experts.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to help businesses of all sizes to plan and carry out an efficient deployment of Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid model. Progent can help your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters. Also, Progent's Microsoft Windows Server 2022 migration experts and Windows Server 2019 migration experts can assist you to plan and carry out a smooth migration from Windows Server 2016 to a current release of Windows Server.
Get in Touch with a Progent Network Support Expert
To learn how you can contact a Progent network support expert for online or onsite assistance, phone
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Citrix Virtual Server Professionals
Citrix XenServer Consultants
Progent's Citrix-accredited consultants can help you to understand the strategic benefits of XenServer and other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer installation. Progent can also assess your existing Citrix technology deployment and show you how to enhance consolidation, performance, protection, availability, and disaster recovery.
Linux Network Monitoring On-site Technical Support
Linux Network Monitoring Remote Troubleshooting
Nagios and MRTG are powerful, free monitoring tools that run under the Linux OS and can be used to monitor UNIX/Linux environments, MS Windows systems, or mixed-platform networks in which the Linux OS and Microsoft Windows coexist. The Nagios monitor lets network managers to monitor system services including SMTP, HTTP, SSH, and NNTP. MRTG lets you graph the bandwidth in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring engineers can show you how to use both these programs to streamline and repair your network.
SCCM 2007 Troubleshooting Technical Support Services
IT Services SCCM 2007 Policy Settings
Progent can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security and compliance, and boost worker output by ensuring that operating systems and applications are always up to date, tracking licensing, and reporting usage profiles to help you make informed purchasing choices. Once your organization is set to update your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out a smooth move to SCCM 2012.
Solaris with Windows Consulting Services
24x7 UNIX, Windows Consultant
If your company runs a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISM and CISSP-certified consultants can help your entire organization in a broad array of security topics such as security administration procedures, security architecture and models, access management systems and techniques, software development security, operations security, physical security, communications, network and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental competencies and worldwide standards of performance that information security professionals are required to possess. These accreditations provide executive management the assurance that consultants who have achieved their CISM or ISSAP certification have demonstrated the experience and knowledge to offer effective security management and engineering help.
SCVMM 2012 and Hyper-V Online Technical Support
SCVMM 2012 Backup and Recovery On-site Technical Support
Progent can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your company to upgrade from a legacy version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 ecosystem so you get the highest possible return on investment.
Barracuda Networks F800C Series Firewalls Information systems Security Outsourcing
Barracuda Networks PA-7500 Series Firewall Cybersecurity Group
Barracuda's value-priced CloudGen Firewall appliances offer web filtering, remote access, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services encompassing your entire enterprise including on-premises, cloud, and hybrid network models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the skill to be your single source for technical guidance, administration, training, and security expertise.
Progent Contact
Progent Contact
For small organizations interested in Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.
Cloud Backup Security Computer Engineer
Support ProSight ECHO Hybrid Cloud Data Backup Services
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and allows fast restoration of critical files, applications and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical data.
Nexus 9000 Switch Remote Consulting
Nexus Switch Upgrade Consulting Services
Nexus series switches are designed to provide the speed, expandability, availability, virtualization support, capacity, data protection and ease of management required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite support services to assist your IT staff to create an efficient network topology, set up pilot environments to confirm your switching solution, install and configure Nexus switches, create and implement effective policies, perform security and compliance assessments, set up advanced monitoring, fully utilize network resources through virtualization technologies, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities incorporated into Nexus family of switches. Progent can also help your business to upgrade efficiently from legacy Nexus switches or Catalyst switches to current Nexus switches.
Urgent UNIX, Windows Consultancy
Windows and Solaris Support and Setup
Progent's UNIX platform support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Immediate Voice Over IP Remote Support Services
Cisco VoIP Phones and Unified Communications Online Consulting
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Microsoft Certified Partner Security Consulting Company
After Hours Certified Microsoft Partner Administration
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your company more complete technical solutions for your IT network.
Wireless Integration Case Study
Case Studies Building to Building Wireless
Progent delivered a wireless networking environment that enabled a school to improve productivity and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved performance and dependability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it offered protection against local interference.
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