For small office computer networks located in the state ofVermont, Progent's Microsoft and Cisco qualified technical experts can provide phone help and remote troubleshooting to repair your network systems problems fast and affordably. Progent has developed top-notch expertise, advanced software utilities, and support knowledge bases to identify and resolve IT problems without the high cost and time delays associated with on-site service dispatches.
If yourVermontorganization is situated outside of the larger metro areas such asBurlington, Rutland, or Montpelier, your local network support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a broad range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with demonstrated methods for applying that expertise to assist with cost effective network solutions.
Disaster Recovery/Business Continuity Planning Consulting Services
Progent offers high-level remote expertise for disaster recovery/business continuity planning, validation, and education to assist you to prepare for possible disasters, reduce downtime for your vital network functions, eliminate lost information, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can work closely with your management and IT support group to provide business impact evaluation, define dependencies, identify human and physical resources needed to run your business, determine business-critical IT services and specify allowable restoration times, qualify colocation centers, configure safe remote connectivity for crucial employees, plan emergency notification mechanisms and assign duties for staff, document a complete recovery and test plan, and provide training for key people to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.
Cisco VoIP Phone and IP Video Phone Configuration and Support
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, configuring SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments efficiently following industry best practices.
World-class Cisco Support from Experienced CCIE-certified Engineers
Progent can provide easy, immediate, and economical access to Cisco CCIE Certified consultants. CCIEs are recognized networking experts who earn this prestigious classification only as a result of thorough testing by Cisco. CCIEs are able to resolve even the most complicated issues surrounding network architecture, configuration, repair, and support. Progentís CCIE professionals work intimately with Cisco in-house staff in analyzing problems with Cisco's IOS platform and developing fixes or obtaining software updates to resolve anomalies. Progent can provide quick contact with a CCIE by phone so that you can receive instant assistance for complex network troubles that are impacting business productivity but are outside the expertise of your local IT support resources.
PC Desktop Support Services
Progent can deliver a wide range of cost-effective consulting and support services to help you business to deploy, configure, troubleshoot, and administer workstations and notebooks based on Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC support services include Windows 10 planning assistance, Microsoft Windows 8.1 integration, Windows 7 support, Microsoft Office and Office 365 integration and training, and 64-bit operating system upgrades.
Cloud Integration Expertise for a Remote Workforce
Progent can assist small and medium-size businesses to provision their home-based workers with secure and transparent integration with public cloud resources. For details about how Progent's experts can help organizations to configure resilient Cloud connnections for their at-home workforce, go to cloud consulting services for a remote workforce.
Desktop and Mobile Device Centralized Configuration Management Consulting
Progent offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager design and installation and Microsoft Intune integration help to consolidate and simplify the management of your PCs and Cloud-connected tablets and smartphones. Progent can help you to migrate smoothly to SCCM 2016 from a legacy device and application management solution or help you to enhance your current SCCM 2016 environment to accommodate your evolving business requirements.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the knowledge of IT security professionals. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with all of the network security services addressed within the GIAC accreditation such as auditing network security mechanisms, security incident management and response, traffic analysis, web-based application security and SIEM solutions for compliance with government mandates for promptly reporting events.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any facet of information system security. Progent can implement cost-effective cybersecurity solutions that protect a small business against advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile clients accessing IT resources distributed across multiple physical datacenters and various clouds.
Talk to a Progent Network Support Expert
To see how to contact a Progent network consultant for remote or onsite assistance in #(state), call 1-800-993-9400 or visit Online Computer Help.