For small office computer networks located in the state of Vermont, Progent's Microsoft and Cisco authorized consultants can deliver online assistance and troubleshooting to fix your network problems fast and cost effectively. Progent has acquired enterprise-class expertise, advanced software tools, and support databases to diagnose and fix network problems while avoiding the expense and delays associated with on-site technical service visits.

If your Vermont company is located beyond the larger metropolitan areas such as Burlington, Rutland, or Montpelier, your nearby computer network support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unusable or causing efficiency loss due to technical issues persisting for too long. Progent’s team of field proven network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a diverse range of customers. This means you obtain not only the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to assist with efficient network solutions.

Immediate Support for Urgent Problems
With Progent’s urgent remote computer support services, you can get immediate support for issues that are causing lost productivity. Online support eliminates the lengthy wait and increased cost associated with in-person network service. For typical administration work, Progent’s remote support engineers can perform the majority of jobs within a few minutes of receiving a request, rather than requiring your company to wait for up to a day for on-site help to show up.

ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent consultant so any potential problems can be resolved before they have a chance to impact productivity. Find out about the entire ProSight line of value-priced outsourced network management services for small and medium-size businesses.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and maintain information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help your company to create and execute a risk management strategy based on industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget.

Juniper Networks Consulting and Support
Progent's Juniper Networks-certified network engineers can assist you to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to help your business to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you maintain environments that incorporate a mix of Juniper's OS platforms.

MySQL Database Application Programming and Database Administration Consulting
Progent's MySQL software developers and database administrators offer cost-effective remote DBA or application development services and can help organizations of all sizes to configure and manage MySQL in a robust network environment that offers advanced speed, expandability, and security. Progent also has experience assisting companies port databases from Oracle to MySQL.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent is the leading source of easy, quick, and affordable access to Registered Cisco CCIE support professionals. CCIEs are recognized network gurus who are awarded this prestigious certification only through strenuous examination by Cisco. CCIEs are able to resolve even the most complicated issues associated with network planning, deployment, troubleshooting, and support. Progent’s CCIE experts work intimately with Cisco in-house staff in identifying problems with Cisco's IOS platform and developing workarounds or obtaining software updates to correct anomalies. Progent offers fast access to a CCIE by telephone so you are able to receive instant assistance for complex network problems that are affecting business productivity but are outside the expertise of your usual IT service providers.

Deployment Support for Lync Server 2013
Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or hybrid topology suitable for your current and future plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also assist you to design and carry out an efficient migration to Skype for Business.

Linux Consulting and Linux/Windows Integration
If your small business network combines Linux technology with Windows, Progent can help you to incorporate your servers into an efficient system that allows all your platforms to coexist for simpler administration, seamless data exchange, fault tolerance, enhanced throughput, and integrated security. If you are creating Linux based-software on a network that incorporates Microsoft-powered servers, workstations, and application software, Progent can provide full-service support outsourcing that allows you to concentrate on your area of expertise.

Progent's Client Testimonials
Progent has delivered online or onsite IT support assistance to companies in each state in the country. Many of these clients have shown their appreciation to Progent through testimonials to the quality of Progent's service personnel. Take a look at Progent's customer testimonials to learn what people have said about the quality of Progent's network support services

Wireless IP Phone Integration and Troubleshooting
Successful integration of Cisco's wireless IP phones usually requires that IT teams set up and optimize many components of your wireless infrastructure including wireless access points, switches, wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration consultants offer remote and onsite support to help your organization build and maintain a Cisco wireless VoIP phone deployment by delivering services that can range from debugging the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

Talk to a Progent Network Support Expert
To find out how to contact a Progent network support expert for remote or onsite support in , phone 1-800-993-9400 or go to Remote Network Support.