Professional Remote Help for Victorville, California Networks from Certified Engineers
Small businesses have typically been overlooked by major IT service firms. Many small companies permit themselves to become excessively reliant on freelance consultants or small consulting firms who lack the bandwidth or comprehensive knowledge to react promptly or efficiently to network emergencies. Other small businesses turn to mass-market service firms that employ technicians taught to offer standardized fixes for common issues but who do not have the background and versatility to deal with the variety of configurations and absence of standardization typical of small business IT systems.

Progent's time-tested methodology for delivering affordable and successful network support to small businesses has made Progent one of the premier Microsoft-certified network service firms in the industry. Progent has delivered remote help to small businesses in every state in the country (See Progent's customer testimonials).

For larger companies, Progent offers co-sourcing services to add to the subject matter expertise of your internal network support personnel. Co-sourcing can save money and minimize technical risks for big IT initiatives such as application programming, disaster recover/business continuity planning, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition provide the services of certified experts to help your company to design and execute your cloud computing strategy.

Core Technologies Serviced by Progent for Victorville, California Businesses
As a Microsoft-certified Partner IT service firm with a large group of Cisco CCIE networking consultants and Apple Computer accredited engineers, Progent provides emergency troubleshooting and affordable online consulting to Victorville, CA small businesses for a wide range of computer technologies including:

Support Delivery Alternatives for Victorville, California Companies
Progent offers a selection of options for providing small businesses and local governments with cost-effective IT services for technical support, system architecture, hosting, and network administration. Progent's paradigm for providing network support services is built on the Help Desk structure familiar to big IT support organizations. Progent's Help Desk Call Center Support Model promotes fast support, comprehensive service documentation, consistent follow-up, and tight expense monitoring for an array of IT service delivery options that include remote troubleshooting, on-premises help, high-end consulting, as well as server hosting.

  • Remote Service
    Progentís Technical Response Center provides urgent and scheduled online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the U.S. and globally. Progent's seasoned support professionals can help customers to analyze and fix hardware and software issues without the cost or delay of in-person support visits. The background of Progent's network engineers allows them to handle most IT issues rapidly. For the toughest problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-based signup process for first-time clients to accommodate emergency network problems and Progent charges per minute with no startup fees or time minimums, so you are invoiced only for the support you receive. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Premier MCSE consultants, and CISM-certified security engineers. Learn more details about Progent's remote network troubleshooting services.

  • On-site Support
    Progent provides onsite computer assistance for registered customers in major metropolitan areas in the United States. Progent's onsite service technicians can operate in tandem with Progent's remote service experts to give small and midsize companies the optimal solution: on-premises support technicians when you need them as well as the remote help of Progent's worldwide team of IT engineers, security specialists, and business application developers. The response time for in-person service visits is typically under one business day. There is no sign-up or retainer charge for becoming a Progent client for on-premises service. Find out more details concerning how to register for Progent's in-person network support services.

  • Help Desk Call Center
    Progent's Standard Help Desk Services offer small businesses a comprehensive solution that handles all facets of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most issues. for more information, refer to Online Help Desk Services.

  • IT Consulting Services
    Progent offers small companies budget-friendly availability of world-class IT professionals who can deliver help with critical products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network architecture, network security consulting, fault tolerant it system engineering, virtualization solutions, plus integration, programming and support for small business programs such as financials, ERP and MRP, business analytics, CRM, and productivity packages. Progent can provide assistance with short-term projects including office relocations and massive system migrations, longer term initiatives like business information software development and support, relational database application programming and administration services, and web design, continuing services including Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for network monitoring and network management, or urgent response like disaster recovery and malware removal.

  • Application Hosting
    Progent offers hosting for key applications such as Exchange and SQL Server to provide small and midsize businesses with greater levels of reliability, security, and recoverability than is feasible with the class of in-house data center that is practical for the majority of small and midsize companies. Since Progent utilizes the same facilities that support the equipment of some of the planet's biggest information technology organizations, Progent can save you the cost of building and maintaining the systems needed for world-class environmental control, power backup, and uninterruptible Internet connectivity. For managed applications, Progent can also make sure that upgrades and service packs stay updated, security and performance is constantly monitored, and systems and data files are consistently archived and available for full and rapid restoration. Learn more about Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for the entirety of a small organization's servers in an environment that not only provides the top degree of fault-tolerance and extensibility but that is also convenient for customers to migrate to a different service provider or to bring in-house if your situation calls for it. Progent's Private Cloud hosting service is based on mature virtualization techniques that permit businesses with mixed environments to save dramatically on the costs of hardware, system maintenance, and network administration while getting world-class availability and an unprecedented degree of vendor independence. Unlike conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based applications in one centrally administered package, can handle the mixed- platform and non- standardized networks common with small companies, and keeps ownership of the software in the customer's hands so that migrating to a new virtualized system is fast, safe, and affordable. This eliminates ending up a prisoner of a specific hosting provider while still providing all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers expert online consulting to help companies of any size connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that combine on-premises resources as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud migration services such as Office 365 integration with on-premises Exchange, Microsoft Azure planning and deployment consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration expertise. Progent has more than two decades of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the complete malware attack progression including filtering, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you prove compliance with legal and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and allows rapid restoration of critical files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, enhance and debug their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading information security companies to provide centralized management and world-class security for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT personnel and your Progent consultant so that any looming issues can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security regulations, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's ability to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient AV and backup environment that aligns with your company's requirements. For more information, see The ProSight Ransomware Preparedness Report Service.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental network software and productivity programs important to most small and mid-size companies and local governments. As a Cisco-authorized partner, Progent also offers expertise for an ever more sophisticated collection of infrastructure technologies including firewalls, switches, routers, voice-over-IP options, and wireless networking. Furthermore, Progent's CISSP-Certified security consultants, CISM-authorized security professionals, CISA-certified security audit consultants and GIAC-authorized information assurance professionals offer a company-wide view of network protection and can help with complex security programs such as SIEM solutions to help enterprises comply with business guidelines and government regulations for IT information protection and incident reporting.

The scope and depth of Progent's consulting staff bring a powerful set of advantages to clients wishing to increase the productivity of their IT system within a realistic budget. These advantages include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry background, in the trenches of network service, performing a wide variety of technical projects for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent instills in its support team. This means that you get not only expert technical help, but also a consultant with proven methods for solving real-world network problems rapidly. Read more about Progent's best practices for network consulting.

  • Granular Pricing Model
    Progent's pricing policy is to bill for phone support and on-premises visits by the minute. Consequently, you are invoiced only for delivered services. Progent does not impose a more expensive rate for after-hours or emergency service, and Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no registration charge and requires no retainer for services provided during normal business hours. Many support firms demand substantial minimum payments or bill in increments of a quarter hour or longer. Progent's one-minute pricing granularity avoids big invoices for fast repairs. Another advantage of granular pricing is that clients are less tempted to permit minor issues to stay unaddressed until they become big ones. Find out more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Network Support
    Progent has created a comprehensive service reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or local support organizations who provide scant documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the service documentation given by each staff member to each customer. The practice of detailing and archiving service records allows more effective support and eliminates a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who wonít let go of vital service information. Read more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their comfort zone, Progent can focus on offering high-value services where Progent has few competitors. Small companies who utilize independent consultants or who employ internal support staffs gain when Progent passes on knowledge about new technology and tested methodologies to make their networks more robust, protected, and productive. Read more details concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Victorville, California company needs to contact Progent about IT outsourcing, consulting, or tech support, phone 800-993-9400 or refer to Contact Progent.

Immediate Online Network Assistance
For fast online help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Consulting Microsoft ISA 2004 Server Immediate ISA Server Outsourcing
  • 24-Hour Microsoft MRP Technical Consultant Microsoft MRP Technical Support Services
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    Android VPN Technical Consultant

    Progent's veteran group of IT consultants and application specialists have extensive experience delivering online and on-premises assistance for organizations of all sizes who need to integrate Android phones and tablets into their information networks so that mobile clients can communicate and collaborate while on the go. Progent offers the breadth of skills to resolve technical problems that span multiple manufacturers and that represent a combination of legacy and up-to-date information technology. Progent provides budget-friendly remote technical support to help you with any aspect of planning, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed technical support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management services to help you finish strategic IT projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and use Android phones to maximize their business value.

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    Email Outbound Content Filtering Consulting Services

    Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.

  • Best ProSight network infrastructure documentation management Professionals Urgent Consulting Services SSL management
  • BlackBerry Email Consultancy RIM Blackberry Troubleshooting
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  • Online Consulting SCVMM 2012 NVGRE Gateway
    SCVMM 2012 PowerShell Consulting Services

    Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to configure SCVMM 2012 hosts, fabric, storage, and library resources; plan, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to upgrade from a legacy edition of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you get the highest possible return on investment.

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    Lync Server 2013 Professionals

    Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants offer online and onsite support services to assist your company to manage and repair your existing Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.

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    Microsoft SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, availability, mobile computing support, and integrated BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist businesses of any size to configure, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

  • Consultants CISSP-ISSAP Security Architecture Immediate ISSAP Cybersecurity Contractors
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  • Solaris Online Computer Consultancy Firm
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    Progent provides nationwide urgent technical support and troubleshooting services for companies who run Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft technology. Remote network consulting provides maximum leverage for your information technology budget by extending user productivity and shortening the hours billed for computer analysis and repair. Sophisticated remote access tools and experienced technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of telephone help and online access. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to help with the most difficult system issues.

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    Progent's compensation structure is built on revenue sharing, so just like working as a freelance consultant, your earnings are directly tied to your work effort. Certain Progent consultants focus on lifestyle issues and elect to consult at an easy pace, using our flexible calendar to follow individual enthusiasms such as hiking, car racing, snow boarding, surfing, travel, or sharing private time with relatives and acquaintances. Others take advantage of the opportunity to earn major dollars via hard work and extended days. Progent completely encourages both sides of the spectrum plus everything in between.

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  • ProSight certificate expiration management Consulting Services
    Professionals IT documentation management

    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate up to half of time spent trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.

  • Freelance Network Consultants Subcontractor Contract Microsoft Consultant Contractor Jobs

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    Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or local support firms who provide minimal documentation or specifics of services performed, every service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation sent by every staff member to every customer. The discipline of detailing and archiving support records allows more effective support and avoids a slew of common misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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  • Cisco Network Management Computer Support Firms
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    Progent's Cisco-Certified network management engineers can assist you to run Cisco's management utilities alongside a selection of specialized third-party products to build a complete network management solution to keep your network running reliably, fully utilize limited resources, guard your data, revive quickly from device breakdown or malicious assaults, and enable you to add or reassign valuable resources sensibly and affordably as your business grows.

  • Live Communications Server Online Consulting Microsoft LCS Server Services

  • Support Outsourcing SQL Server Configuration Manager
    SQL Server Configuration Manager Setup and Support

    Progent can provide the expertise of certified engineers and seasoned database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and data security professionals to assist you to evaluate the potential advantages of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

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  • 24 Hour Microsoft and Apple Migration Company Victorville, San Bernardino County
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  • Remote BlackBerry BES Remote Support
    BlackBerry Smartphone On-site Technical Support

    Progent can provide the support of BlackBerry-certified experts who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven remote service delivery model, provides small companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT network.

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  • After Hours Database Application Development Consulting Services
    Database DBA Specialists

    Progent's certified database consultants offer small and midsize businesses online DBA and programming services for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include software installation and configuration, database design and coding, administration support, replication and synchronization strategies, capacity planning, tuning, data migration, security and compliance, backup/restore options, troubleshooting, and training.

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  • MetroCluster Management Consultants Immediate MetroCluster Management Technology Professional
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  • Microsoft Azure enterprise hybrid cloud solutions Services Specialists Azure and SharePoint integration
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  • Microsoft Certified Expert Virginia Server Recovery Alabama Migration Support
  • Microsoft Certified Partner Information Technology Outsourcing Companies Certified Microsoft Partner Small Business IT Outsourcing Services
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  • macOS Online Consulting
    OS X Remote Services

    Progent offers national online technical support and troubleshooting services for businesses that operate Apple macOS and OS X networks or whose information systems feature a combination of Apple Mac and Microsoft technology. Progent's experts can provide macOS and OS X users a variety of services including desktop support, migration to the latest edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad support, or migrating to iCloud services. Remote network consulting offers maximum return for your IT dollar by protecting user efficiency and limiting the time charged for network analysis and repair. Advanced online support technology and experienced service specialists and engineers combine to enable Progent to solve most IT issues without squandering time and expense by going to your location. In most of cases your network problems can be remediated by telephone or through a mix of telephone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to help with the most challenging system issues.

  • Microsoft Excel Training Professional Excel 2003 Specialists
  • Microsoft Exchange Server 2016 Upgrade Planning Professionals Outsourcing Exchange 2016 Mailbox migration

  • Microsoft Virtual PC for Mac Professionals
    Microsoft Virtual PC for Mac Support and Integration

    For companies with a mix of Apple Mac and Windows computers, there exist two popular solutions for running Microsoft Windows-dependent applications on an Apple Mac: remote access to a physical Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a remote Microsoft Windows-powered PC to use Windows applications and share network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac computer so you can run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can help you to maintain these solutions for using Windows software on your Apple Macs and can also help you to assess and install other products for Microsoft Windows platform emulation.

  • Microsoft Experts System Center OpsMgr 2012 Support 24/7 Microsoft SCOM 2012 R2 Computer Consultants

  • Jabber Migration Technical Support Services
    Jabber Contact Search Outsourcing

    Progent's Cisco Jabber consultants offer online or on-premises support to assist businesses of any size to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth support for the technologies that go into creating a cohesive Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration solution.

  • Microsoft Financial Software Remote Consulting Dynamics GP/Great Plains Consulting Services
  • Microsoft Forefront TMG Network Consulting Forefront TMG Firewall Consultant

  • DoubleTake Carbonite Backup and Restore IT Consultant
    Double-Take Backup and Restore Online Support

    DoubleTake/Carbonite Software publishes a family of products intended to provide small businesses a variety of affordable solutions for backing up and restoring business-critical workloads including Microsoft Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have extensive experience integrating DoubleTake/Carbonite products into small business information networks to achieve an advanced level of availability and business continuity readiness at a budget-friendly price.

  • Microsoft GP/Great Plains Integration Support Dynamics GP Great Plains Software Troubleshooting
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  • Microsoft Office 2003 Computer Network Support Microsoft Office System Phone Support
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  • Mission Critical Environment Configuration Top Rated Information Technology Consulting Zero Downtime Network
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    CISA Cybersecurity Audit Consultant Services

    The Certified Information Systems Auditor credential is an important qualification that signifies expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional able to assist companies in the fields of information systems audit process, information technology governance, network assets and architecture lifecycle, IT support, protection of information resources, and disaster recovery planning.

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  • Network Management Outsourcing for Small Businesses Consultancy Immediate ProSight Managed IT Services for Small Businesses Consultancy
  • Office 365 AD Connect Support and Setup Microsoft Certified Partner Office 365 Single Sign On Engineer
  • Office 365 IDFix Remote Support Office 365 hybrid solutions for Exchange Specialists

  • Microsoft Exchange 2016 Upgrade Planning Remote Support
    Microsoft Exchange Server 2016 Upgrade Planning Engineer

    Progent can help you in all facets of your migration to Exchange 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Offsite BDR Services Technical Support Services Offsite Automated Backup Services Specialist
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  • Online Technical Support Microsoft Forefront TMG 2010 Forefront Threat Management Gateway Professional
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  • IT Consulting Exchange 2003 Upgrade
    Microsoft Exchange 2003 Integration

    Progent's Microsoft certified consultants can help you design and implement a smooth in-place Microsoft Exchange 2003 migration plan that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.

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  • Outsourcing Microsoft Windows 2000 24-7 Microsoft Windows 2000 Engineer
  • Phone Support Services Networking Victorville Hesperia Apple Valley Victorville, CA Award Winning Microsoft and Cisco Remote Support
  • Postini Design and Installation Top Ranked Consultant Postini
  • ProSight Small Business Private Clouds Consult ProSight Hosting for Virtual Servers Professionals
  • Professionals Microsoft Azure hybrid cloud integration Technology Professional Enterprise hybrid cloud

  • Windows and Solaris Configuration
    24/7 UNIX, Windows Specialist

    Progent's UNIX family consulting services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you a convenient single consulting firm to help you create and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Progent Small Companies System Consulting Progent Start-Up Businesses Computer Network Firms
  • Project Server 2013 Applications Consulting Immediate Microsoft Experts Project Server 2010 Design and Installation
  • RIM BlackBerry Exchange Computer Engineer RIM BlackBerry Exchange IT Consulting
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  • Victorville Open Now Help Desk Network Support Service
  • Remote Access IT Consultant Consultants Cisco Virtual Private Network
  • Remote Network Support Engineers On-site Support Support
  • Remote Server Management Cards Engineer HP Lights-Out 100c Remote Management Card Services
  • Risk Monitoring Computer Consultants Computer Consultants CRISC Risk Evaluation
  • Victorville California Small Business Network IT Consultants
  • SCCM Boundary Groups IT Consulting 24x7 Network Consultant SCCM Patch Management

  • System Center Operations Manager IT Services
    Best Troubleshooting Microsoft System Center Operations Manager

    Even if your business has a minimal network support staff and a modest technology budget, your information network can still have the same high reliability and responsiveness that once required a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and hardware operating.

  • SCOM 2012 Management Packs Integration Support Consulting Operations Manager Migration

  • Dynamics GP System Migration Engineer
    24-Hour Specialists Microsoft Dynamics GP Upgrade

    Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, customization, training, and troubleshooting since the platform's debut. Progent offers in-depth expertise for updating legacy Dynamics GP deployments. Progent can assist your business to plan, pilot, and carry out an efficient migration from a an outdated release of GP to the latest version of Dynamics GP.

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  • 24/7/365 City Government Cisco Consult
    School District Consultant

    Progent has extensive experience delivering a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in providing advanced remote IT consulting and has delivered IT solutions to clients in all 50 states. Online support eliminates travel expenses and solves issues faster than on-premises support.

  • SQL Programming Firm SQL 2008 Reporting Services Development
  • SQL Server 2017 and Amazon Marketplace Web Service Support and Setup 24x7 Technical Support SQL Server 2017 Migration

  • Azure Disaster Recovery Services
    Azure Planning Consult

    Progent can help businesses of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure that you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.

  • SQL Server Management Studio Setup and Support Technical Support Services SQL Server 2012 Performance Tuning
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  • SharePoint 2016 Information Technology Consulting SharePoint 2016 Power Pivot Remote Consulting
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  • Small Business On-site Support Small Office Network Specialists

  • ProSight IT asset management Consulting Services
    infrastructure documentation management Consulting Services

    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it.

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  • Sun Solaris Upgrade Help Immediate Solaris to Windows Upgrade Consulting
  • Support and Help SMS 2003 Upgrade Award Winning SMS Server Migration On-site Technical Support
  • Support and Integration Phone Support 24x7 Support Support

  • Support Outsourcing SharePoint
    After Hours Microsoft Office SharePoint Server 2007 Consultants

    Progentís Microsoft-certified experts can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server offers a central location for your employees or customers to access, manage, distribute and interact with useful information, files, and applications and to interact with one another. It enables quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the many sources of information available within and without an organization. Windows SharePoint Services join workers, clients, workgroups and projects with the information theyíve created in a way that makes data easy to find, download and re-use.

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  • Support and Setup Microsoft Help Desk 24x7 Call Center Online Support
  • Top Developer Firm Power BI Report Server Power BI Mobile Apps Outsourced Programming

  • Technical Support Antivirus
    Antivirus Support and Setup

    E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing constantly updated spam and virus filtering, policy administration, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities as well as outgoing email testing to let you repair your email system and define and enforce company security policy.

  • Top Offsite DPM Managed Data Backup Service Information Technology Consulting Microsoft Certified Partner Consult Offsite DPM Backup Service
  • Top Rated Information Technology Consulting Jabber and Unity Connection Jabber and Unity Connection Support
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  • Troubleshooting Microsoft Exchange 2000 Upgrade Computer Consulting Exchange 2000 Server Upgrade
  • VMware vCenter Orchestrator Professionals VMware Cross vCenter NSX Consulting
  • VPN Security Security Consultants VPN Security Network Security Test
  • Virtual Machine Hosting Consultant Services Emergency Engineers ProSight Small Business Private Clouds
  • Virtual Server Administration Website Technical Support Services Hyper-V 3.0 Shared Nothing Live Migration Support Services
  • Voice over IP Engineer MCSE Expert Certified Instant Messaging Technology Professional
  • WLAN Site Survey Technical Support Remote Wireless Site Survey Engineer
  • Wi-Fi Site Survey Help and Support Wireless Site Survey Network Consulting

  • Emergency Fault Tolerant Collocation Engineer
    Services Fault-tolerant Data Centers

    Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular needs of your company. High availability collocation sites are especially attractive to small businesses because of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to design an in-house data center with even a basic level of fault tolerance is financially prohibitive for most small organizations. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full range of consulting and support services.

  • Windows 8.1 Backup and Restore Integration Support Windows 8.1 Migration Software Consulting Firm
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  • Windows Server 2019 Storage Spaces Direct Professionals Remote Technical Support Windows Server 2019 Hybrid Solutions
  • Wireless Network Consultant Services Wi-Fi Remote Troubleshooting
  • information Systems Audit Juniper SRX100 Router Juniper SRX650 Router Security Consultancies

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