Victorville, CA Remote Help from World-class Computer Network Service Experts
Progent's network tech support services can provide your Victorville, CA business budget-friendly and dependable support from world-class consulting professionals. By providing network support service when you need it, offering advanced knowledge for key technologies, offering unique services such as automated server monitoring, and charging only for services you use, Progent gives your Victorville, California company an affordable option for optimizing the profitability of small business information systems. If you run an onsite datacenter, rely on cloud resources, or have a hybrid cloud/on-premises network, Progent is the smart choice for organizations and local governments to create and support a robust and secure IT system and to benefit from quick availability of the seasoned support ordinarily restricted to enterprises who are able to set up a large in-house IT group.
For mid-size and large companies, Progent offers co-sourcing and project management support to reinforce the technical skills of your internal IT service staff. Co-sourcing can save money and help meet schedules for big IT initiatives like application programming, disaster recovery planning and testing, network security audits, office consolidations, or technology migrations and upgrades.
Progent can in addition offer the services of accredited consultants to assist your company to design and execute a sensible cloud computing strategy.
Main Practice Areas Supported by Progent for Victorville, California Business Networks
A Microsoft-certified Partner consulting firm with a world-class group of Cisco certified CCIE network infrastructure consultants and Apple Computer accredited engineers, Progent provides urgent troubleshooting and low-cost online consulting to Victorville, CA companies for a wide range of computer technologies such as:
Service Delivery Options for Victorville, California Businesses
Progent has a selection of alternatives for providing small businesses with affordable computer services for troubleshooting, consulting, hosting, and IT management outsourcing. Progent's model for providing IT support services is built on the Help Desk operational structure familiar to big IT organizations. Progent's Help Desk Service Model promotes fast support, thorough activity documentation, dependable follow-up, and strict cost control across an array of IT support delivery alternatives that include online troubleshooting, onsite support, top-level consulting, as well as server hosting.
Progent's Flat-rate Managed Services for Outsourcing IT Monitoring and Management
- Online Support
Progentís Technical Response Center (TRC) offers emergency and scheduled remote assistance for Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and globally. Progent's seasoned support experts can help clients to troubleshoot and fix network issues without the expense or delay of travel for onsite support visits. The experience of Progent's network engineers makes it possible to resolve most IT issues quickly. For the most complex issues, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible registration process for new customers to accommodate emergency situations and Progent bills per minute with no startup charges or time minimums, so you pay only for the assistance you receive. Experts you can access online include Cisco-certified CCIEs, Microsoft-certified MCSE consultants, and GIAC-certified security professionals. Learn additional details concerning Progent's remote network troubleshooting expertise.
- On-site Service
Progent provides on-site technical support for signed-up customers in larger cities in the United States. Progent's on-site service technicians can work in conjunction with Progent's remote service engineers to deliver small and midsize companies the optimal solution: on-premises service technicians when you need them plus the on-line expertise of Progent's worldwide team of IT engineers, security professionals, and business application developers. The response time for in-person support visits is usually less than 24 hours. There is no sign-up or retainer charge for registering as a Progent client for on-premises service. Find out more concerning why to register for Progent's onsite network support services.
- Help Desk
Progent's Help Desk Outsourcing Services are intended for small and midsize businesses and local governments who require prompt and dependable support from a professional Help Desk Call Center with efficient phone assistance, remote repair tools, and enough technical strength for all needed escalation. Since smaller companies typically are constrained by tight IT funds and can provide little management attention for dealing with IT support, Progent's Helpdesk Services could be the most cost-effective option to make sure that business information networks are always up and running. Read more details concerning Progent's Contact Center services.
- IT Consulting Expertise
Progent offers small and midsize companies budget-friendly access to world-class consultants who can deliver help with critical technologies including
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, company-wide network security consulting, high availability network engineering, virtual server solutions, plus integration, customization and support for small business programs including financials, ERP, management reporting, CRM, and productivity suites. Progent can help with short-term projects including office relocations and major software upgrades, extended initiatives like business reporting application programming and support, relational database application programming and administration services, and web design, on-going support including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for network monitoring and system administration, or urgent services such as data restoration and malware removal.
- Application Server Hosting
Progent can host key applications like Exchange Server and SQL Server to provide small and midsize companies with greater levels of availability, protection, and recoverability than is feasible using the type of internal data center that is achievable for the majority of small companies. Because Progent uses the same data centers that host the gear of many of the world's biggest information technology organizations, Progent can eliminate the investment in building and maintaining the infrastructure required for enterprise-class environmental control, electrical failover, and uninterruptible Internet access. For managed application servers, Progent can also ensure that patches and service packs stay current, security and efficiency is constantly tracked, and systems and data files are regularly backed up and available for complete and prompt restoration. Find out additional information concerning Progent's hosting for Exchange Server and other mission-critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service provides full hosting services for the entirety of a small company's servers in an environment that not only provides the top level of fault-tolerance and scalability but that is also easy for clients to migrate to a different service firm or to move in-house if your business situation calls for it. Progent's Private Cloud hosting service is built around mature virtualization technologies that permit companies with mixed networks to benefit dramatically on the costs of capital equipment, infrastructure maintenance, and network management while getting world-class availability and an unprecedented level of vendor independence. Unlike conventional Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally administered service, can support the multi- OS and loosely standardized environments typical of small businesses, and keeps control of the licenses in the customer's possession so that moving to a new virtualized system is quick, safe, and affordable. This avoids ending up a prisoner of a specific hosting service while still providing all the economies related to SaaS hosting services.
- Hybrid Cloud Migration Support
Progent can provide expert online consulting support to help businesses of any size connect their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that utilize on-premises resources as well as cloud services. To assist you to integrate public cloud services with networks, Progent can provide a variety of cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent's low-cost ProSight suite of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent action. Progent can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.
- ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital files, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating tedious network management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that require critical updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your Progent engineering consultant so any looming issues can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential network assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with data security regulations, more efficient utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Learn more about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance expert. The interview is intended to assess your organization's preparedness either to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your existing AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective security and backup/recovery system that meets your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.
Why Progent Is the Right Alternative for Victorville, California Small Businesses
Progent's staff size, breadth of technical expertise, and familiarity with enterprise IT consulting allow small and midsize companies to avoid the pitfalls associated with over reliance on thinly staffed service firms or independent engineers.
Teaming with Progent enables your business to:
- Prevent Over Reliance on Freelance Consultants
For network services, smaller businesses often depend heavily on independent engineers. Though freelance service providers carry lower expenses than more substantial support firms and can afford to bill nominally lower fees, individuals are occasionally unable to react rapidly to critical network problems. If a freelance engineer is busy with different client, sick, on vacation, or in class, the absence of replacement staff may force your business to go without help in case of an emergency. As your small business expands, network unavailability or problems with critical programs get more costly. The dollars you thought you were saving on a freelancer can disappear quickly because of lower output. In addition, when freelance engineers confront new technologies, the lack of a large engineering group to rely on for help requires them to learn on the job while your company winds up footing the bill for their continuing education.
- Gain Access to Expertise in Advanced Network Solutions
The majority of small support firms or freelance engineers specializing in small company IT support may excel at providing connect-the-dots solutions but lack the experience to deal cost-effectively with complicated network infrastructures that have a variety of operating systems, many offices, Voice over IP systems, remote workforces, interconnected accounting and operational applications, eCommerce, and specialized business software. Progent's experience with worldwide enterprises and Progent's extensive group of experts can be valuable to your small business because big-company networks are inherently complex, integration issues require thorough knowledge in numerous technical areas, and achieving a high degree of robustness, availability, and security requires industry-proven best practices.
- Build a Solid Basis for Seamless Growth
Small companies often begin with a network implemented on a shoestring budget. Lacking a solid architecture, a sequence of band-aid fixes commonly get tossed on top of a marginal foundation. As a company grows, reliability and scalability problems can undermine the success of the organization. Such environments require proper evaluation, intelligent business analysis, and in-depth experience to migrate to a network environment that can act as the reliable basis to handle current business requirements and ease future growth.
- Partner with Solution Providers, Not Product Resellers
Small companies need guidance and education to work through an ever more complicated maze of technology alternatives available for enabling growth and enhancing efficiency. Businesses do not need an IT consultant or service firm that tries to promote a product. Progent eliminates conflicts of interest by not selling any products. Progent offers services exclusively. This allows Progent to match technical services with the genuine interests of customers. Mixing network support and product reselling can result in a conflict where the proposed solution is based on a preselected vendor rather than being based on the true needs of a small business.
How to Contact Progent
In case your Victorville, California business needs to contact Progent to find out about network outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.
Immediate Remote Network Help
For immediate remote assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).