Fast, Low-cost Online Network Assistance for Victorville, California Small Companies
For more than two decades, Progent has focused on providing enterprise-quality computer support services to clients with small-business IT budgets. Progent has developed a unique service system that features a streamlined, seamless virtual office infrastructure, custom remote repair technology, a substantial team of engineers accredited in a wide array of technical practice areas, a Help Desk Call Center service structure that maximizes responsiveness and guarantees follow-through, a worldwide group of on-line service experts, on-site support dispatching for the majority of most zip codes in the U.S., and a company culture committed to solving technical problems in the least time and at the lowest cost to clients.

For medium-size and enterprise companies, Progent offers co-sourcing and project management services to supplement the skills of your internal network service group. This can reduce expenses and minimize technical risks for major IT initiatives such as software programming, business continuity preparedness, security audits, office consolidations, or technology migrations and upgrades.

Progent can also offer the services of accredited consultants to help your company to design and implement a sensible cloud computing strategy.

Key Products and Technologies Serviced by Progent for Office Networks in Victorville, California
Progent provides the support of certified consultants for all aspects of network technology found in small companies. Technologies serviced by Progent include:

Support Delivery Alternatives Available for Victorville, California Businesses
Progent offers a variety of alternatives for providing small and midsize companies and local governments with affordable computer services for troubleshooting, consulting, hosting, and network administration. Progent's paradigm for providing network support services is built on the Help Desk operational structure common to larger IT support groups. Progent's Help Desk Call Center Support Mechanism ensures fast support, thorough activity documentation, consistent follow-through, and tight expense control across a range of IT support delivery alternatives that include remote repairs, onsite help, top-level consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers emergency and routine remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's certified service professionals can help clients to analyze and fix network problems without the cost or time loss of on-premises support calls. The background of Progent's network engineers allows them to handle most IT problems quickly. For complex issues, Progent's breadth of expertise makes it possible to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-based registration procedure for first-time clients to accommodate urgent situations and Progent charges by the minute with no startup fees or minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-premier CCIEs, Microsoft-Certified MCSE consultants, and CISSP-certified security professionals. Find out additional information concerning Progent's online computer support services.

  • Onsite Support
    Progent offers onsite computer assistance for signed-up customers in larger cities in the U.S. Progent's on-site service personnel can operate in tandem with Progent's online service engineers to give small businesses the optimal solution: in-person service technicians when you require them as well as the remote help of Progent's worldwide staff of network consultants, security professionals, and business application developers. The response time for on-site support calls is typically under 24 hours. Progent requires no start-up or retainer charge for becoming a Progent client for on-premises support. Learn more about how and why to register for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller businesses a complete solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve complex problems. For details, refer to Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent provides small and midsize businesses budget-friendly availability of world-class consultants who can provide assistance with vital products and technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network architecture, network protection consulting, fault tolerant network consulting, virtual server strategies, plus configuration, programming and training for small business software such as accounting, operations, reporting, sales automation, and productivity software. Progent can provide assistance with one-shot projects including site relocations and massive software upgrades, extended initiatives such as business information application programming and support, database software development and DBA support, and web development, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure monitoring and system administration, or emergency services such as data restoration and malware cleanup.

  • Application Hosting
    Progent offers hosting for critical applications like Exchange and Microsoft SQL Server in order to provide small and midsize companies with higher levels of dependability, security, and performance than is possible using the type of in-house data center that is practical for most small and midsize organizations. Since Progent uses the same data centers that support the gear of many of the planet's biggest information technology organizations, Progent can save you the cost of building and maintaining the infrastructure required for world-class environmental control, power failover, and uninterruptible Internet connectivity. For managed application servers, Progent can also make sure that patches and service packs remain updated, security and performance is continually monitored, and systems and data files are regularly archived and available for complete and prompt recovery. Learn more concerning Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting for the entirety of a small organization's production servers in an environment that not only provides the top degree of fault-tolerance and scalability but that is also simple for customers to transfer to a different service firm or to move in-house whenever your business situation calls for it. Progent's Private Cloud hosting is built around mature virtualization technologies that permit businesses with multi-vendor environments to save significantly on the costs of hardware, infrastructure maintenance, and network management while achieving enterprise-class availability and an unprecedented level of vendor independence. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric software in a single centrally managed service, can support the multi- platform and non- standardized environments common with small companies, and retains ownership of the licenses in the client's possession so that moving to a new virtual system is quick, safe, and affordable. This eliminates becoming a prisoner of a single hosting service while still providing all the savings related to SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent offers expert online support services to help companies of all sizes integrate their information networks with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that utilize physical IT assets along with public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's low-cost ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also help you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and allows fast restoration of vital data, applications and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, optimize and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding appliances that need critical software patches, or isolating performance problems. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of leading data security companies to provide web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your Progent engineering consultant so that any potential problems can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your essential network devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) environment. Both also include a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, improved compliance with data security requirements, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and restore, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective AV and backup system that aligns with your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the baseline network software and office productivity applications important to most small and mid-size businesses. As a Cisco-authorized partner, Progent also can provide expertise for an ever more complex collection of infrastructure technologies such as firewalls, switches, routers, VoIP options, and wireless access. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-authorized security professionals, CISA-certified security audit consultants and GIAC-certified information assurance experts can provide a business-wide perspective on system protection and can assist with complex security projects such as Security information and Event Management (SIEM) solutions to help companies comply with industry guidelines and government regulations for IT data security and incident reporting.

The scope and depth of Progent's engineering staff bring a unique array of advantages to organizations trying to maximize the productivity of their IT network within a realistic budget. These benefits include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of real-world industry experience, at the front lines of network support, executing a wide variety of technical projects for a large array of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support staff. This means that you get not only world-class technical capability, but also a support engineer with proven methods for resolving real-world IT problems rapidly. Find out more details concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to charge for remote service and in-person visits per minute. As a result, you owe just for delivered services. Progent does not impose a more expensive rate for off-hours or emergency service, and Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no startup charge and asks no monthly commitment for services delivered during normal business hours. Many support firms demand large minimum fees or charge in increments of a quarter hour or more. Progent's small pricing granularity does away with major invoices for quick repairs. Another benefit of granular invoicing is that clients won't be inclined to permit incipient problems to fester until they become big ones. Find out additional information concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of Delivered Services
    Progent has developed a comprehensive service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or local service firms who offer minimal documentation or specifics of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports given by each staff member to each customer. The practice of documenting and archiving service activity results in more effective support and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release the keys to the kingdom. Find out more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on providing high-value skills where Progent has few competitors. Small companies who utilize freelance consultants or who employ in-house support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient. Read more about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Victorville, California business wants to get in touch with Progent about network outsourcing, consulting, or technical support services, call 800-993-9400 or go to Contact Progent.

Fast Remote Technical Help
For immediate remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).

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Progent's engineers can provide a variety of consulting services to assist companies of all sizes to deploy, manage, and troubleshoot environments that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to create test labs to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects based on industry best practices.

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Years of background with Microsoft's email products makes Progent among the most qualified computer support firms in California for configuring messaging systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Exchange Server under common situations including updating from Exchange 5.5, moving from an ISP-provided or POP3 Email system, and outsourcing your Exchange Server administration.

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Progent's Microsoft-certified professionals have over 10 years of background providing messaging solutions for customers ranging from small businesses to global corporations. Progent provides affordable consulting for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and implement remote and mobile email connectivity. Progentís Exchange consulting services can help you in planning and executing a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops using Office Outlook and can show you how to configure Outlook Web App for popular web browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.

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Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.

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Server growth wreaks havoc on IT budgets and administrative resources. Server reduction via a virtual infrastructure promises lower TCO of servers and quicker ROI, more efficient utilization of servers, simplified operations, increased system availability, and easier management. Common uses for virtual machines are resource consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of software development or evaluation systems from on-line systems.

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Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices intended as value-priced 802.11n Wi-Fi solutions for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or onsite configuration and troubleshooting services to help you to plan, configure, upgrade, tune, manage and debug Cisco Small Business wireless AP deployments of any size or architecture.

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Progent offers advanced remote consulting to help businesses integrate their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that combine on-premises IT assets as well as public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.

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Progent's Citrix-certified consultants can assist your company to understand the strategic advantages of XenServer and other Citrix products, and can help you to plan, validate, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your existing XenServer environment and help you to optimize consolidation, performance, protection, availability, and disaster recovery.

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Progent offers one-on-one training customized for individuals who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac application software.

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Progent's ProSight family of managed IT services are intended to provide businesses who maintain minimal in-house network administration and support staffs with affordable help from world-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed services include flat-rate IT maintenance expenses, automation of common management processes, continual absorption of the latest technology, smooth transition from legacy technology to current solutions, improved fit between information technology with strategic goals, guidance from veteran IT experts, and freeing up management to concentrate on business rather than ever-changing information technology.

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Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and global standards of skill that IT security professionals are required to master. CISM gives executive management the confidence that those who have qualified for their CISM credential possess the background and knowledge to deliver efficient security administration and consulting services.

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Progent's Citrix-certified engineers can assist you to understand the business benefits of XenServer as well as additional Citrix platforms, and can help you to design, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and help you to optimize resource utilization, performance, security and compliance, uptime, and disaster recovery.

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SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class applications that can provide your company a critical competitive edge. SQL Server provides built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.

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Progent's ProSight family of managed IT services are intended to offer businesses who have minimal in-house network support staffs with low-cost help from world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed services include fixed IT management costs, automation of routine administrative processes, ongoing adoption of new technology, smooth migration from older technology to up-to-date solutions, close fit between computer technology with strategic goals, access to veteran IT consultants, and freeing up management to concentrate on business instead of fast-evolving network technology.

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Progentís Microsoft certified experts offer a range of consulting services for Dynamics GP. Dynamics GP is a financial and business analysis solution built, like all Microsoft financial tools, on the scalable and popular platform of Windows technology. Dynamics GP provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to license only the functions you currently require, with the option to expand users and enlarge capabilities in the future. Progentís Dynamics GP/Great Plains support engineers can help you install, customize and administer the current version of Dynamics GP or upgrade smoothly from an older release.

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Progentís IT outsourcing packages provide economical computer consulting for small businesses. Whether it includes designing network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or developing an on-line business solution, outsourcing your network technical services can contain costs and minimize risks, permitting IT support budgets to grow in a more linear and controlled manner than is possible by assembling a bulky, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust network architecture for your vital business software powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide web-based control and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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Consult for ProSight Email Denial of Service Protection ProSight Email Spyware Protection Specialist
Consult for iPad Network Professionals for macOS Network
Linux Online Migration Company
Linux Online Consultants

Progent provides nationwide remote help and consulting services for businesses who operate networks based on variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online network consulting provides maximum return for your information technology budget by preserving user productivity and shortening the time charged for computer repair services. Sophisticated online support tools and skilled technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In most of cases your network issues can be remediated over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP premier security specialists to assist you with the toughest system issues.

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wireless IP phone configuration Support and Setup
wireless IP phones and Aironet APs Technology Consulting Services

Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for professionals who are mobile within campus, hospitality, health-care or other environments where management wants user endpoints that provide more administrative control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that you set up and optimize many key pieces of your wireless infrastructure including access points, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and onsite assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering services that range from debugging the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

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Windows 2012 Failover Clustering Computer Consulting
Network Engineer for Microsoft Windows Server 2012 Clusters

Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Windows Server 2012 clustering technology to create an advanced fault-tolerant/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to automate the administration of failover clusters.

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Consultancy for Private Cloud Hosting Services
Private Cloud Solutions Consultant

Progentís private cloud hosting enables small and midsize businesses to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progentís private cloud to eliminate large investments in the purchase, upkeep, and operation of computer hardware and data center facilities while benefiting the highest levels of network reliability and physical security.

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Sun Solaris Specialists
NetBSD Consultant

Progent's UNIX family consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.

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Virtual Machine Hosting Technology Professional
Private Cloud Hosting for Virtual Data Centers Services

Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's servers in an environment that gives the maximum level of availability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management services are built on mature virtualization platforms that enable small companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and IT management while achieving world-class reliability and an unprecedented degree of vendor flexibility.

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Fedora Linux Computer Consulting

Progent's Linux support services offer small and mid-size companies and software developers help with managing and maintaining Linux systems that operate with Microsoft-powered technology. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad array of experience provides you with an easy one-stop source to show you how to build and manage a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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Microsoft Windows Professionals
Professional for Microsoft Windows 8.1 Evaluation

Progent's engineers can deliver a variety of consulting services to assist organizations of all sizes to install, manage, and support IT systems that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to create testing environments to evaluate Windows 8.1 and develop and implement Windows 8.1 migration projects based on leading practices.

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SharePoint 2016 and SQL Server Remote Troubleshooting
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Progent's Microsoft-certified consultants can provide economical remote and onsite consulting expertise, software development, and troubleshooting support for businesses of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

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Hybrid Office 365 solutions Support

Microsoft supports transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This allows you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and within budget.

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Microsoft Experts SQL Server 2014 and Windows Server 2012 R2 Integration
SQL Server 2014 In-memory OLTP Configuration

SQL Server 2014 includes significant improvements in key areas such as speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services that include planning, configuration, administration, troubleshooting, and software development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.

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Progent can provide affordable remote access to an authorized Oracle database administration expert or an Oracle application programmer. Progent offers comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help plan, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication technologies and Oracle Recovery Manager.

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Juniper NetScreen IPsec VPN Forensics Services
Juniper NetScreen IPsec VPN Forensics Services

Progent's Juniper-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and repair network infrastructure issues in Juniper-only or mixed-technology environments.

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Exchange 2013 Migration Outsourcing
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Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements affect key IT areas such as ease of administration, high availability (HA), security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT staff to manage your Exchange 2013 solution. Progent also offers affordable remote support and management for Microsoft Exchange Server 2013.

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VMware Network Consultants
VMware VCDX Services

Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and repair VMware vSphere-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high uptime, data security, and disaster recovery.

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ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables fast recovery of critical data, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your critical information.

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Microsoft Windows 8.1 Evaluation Technical Consultant
Microsoft Windows 8.1 Migration Online Support Services

Windows 8.1 is designed to power devices ranging from smartphones and slates to power-user desktops. A wealth of innovative capabilities, such as its touchscreen support and signature live tiles GUI, offer a wide range of advantages for companies who understand how to put them to work. Progent's Microsoft-certified experts can assist get your organization up to speed with Microsoft Windows 8.1 and show you how to derive significant competitive value from the operating system's various new and enhanced technologies.

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IT Services for Active Directory
Microsoft Active Directory Consultant Services

Windows Enterprise Directory demands significant practical experience to configure efficiently across an enterprise. Progentís Microsoft Certified engineers are experienced in planning, integrating, and maintaining sophisticated Microsoft Enterprise Active Directory installations. Progentís fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up residual beta software configuration objects in online Active Directory systems, and fixing unsuccessful installations of Active Directory and AD-associated programs.

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Consulting Firms for Midsize Company
Small Medium Business Support Firms

Progent offers IT services for mid-size businesses with 100 to 250 network users. The medium size company or work group has typically been an overlooked segment of the market for IT support services. The overhead and support access practices of large third-party support organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to support an IT network whose complexity and capability are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 network monitoring, dramatically lowers the network support costs of an SMB while providing the mid-size organization with big-company support from certified, IT experts knowledgeable in a wide array of small business network solutions. If your mid-sized organization or small business is searching for the quality of network support needed by a mid-size office without paying enterprise prices, call Progent.

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Dynamics GP App Development Designer
Dynamics GP Excel Cubes Consultant

Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can help you create reports that let you analyze your business more effectively, turning raw data into useful insights into your company and customers.

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Mac Application Learning Mac Office Entourage Training
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Double-Take Availability IT Consultants
Support and Setup for DoubleTake Carbonite Backup

DoubleTake/Carbonite Software offers a selection of products designed to deliver small and midsize companies a range of affordable alternatives for backing up and recovering business-critical applications including Microsoft Exchange, SQL Server, RIM Blackberry, and SharePoint. Progentís business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business information systems to create a high level of fault tolerance and disaster recovery readiness at a budget-friendly price.

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ProSight ASM Endpoint Protection Consultant
Consulting for ProSight Phishing Defense

Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.

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Remote Technical Support for ISA 2004 Standard Edition Server
Network Consulting for Microsoft Firewall

Progent's certified ISA Server consulting experts have extensive backgrounds developing ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without adversely limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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IT Consulting for RIM Blackberry
BlackBerry Exchange Computer Consultant

Progent offers the expertise of RIM BlackBerry-certified engineers who can help small companies to plan, administer, and troubleshoot BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, in conjunction with Progent's efficient remote support model, provides small companies an efficient option for incorporating BlackBerry technology productively into their IT system.

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Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, at the forefront of IT support, performing a broad variety of IT projects for a large mix of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting team. This guarantees that you get not only expert IT capability, but also a support engineer with proven approaches for applying technical knowledge to solve actual IT problems rapidly.

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Small Office Computer Network Support Companies
Small Business Computer Outsourcing

Progent is a pioneer in affordably delivering enterprise-class network support to small companies. Progent's success in handling the network support needs of the chronically underserviced small business market is the cumulative outcome of key technical and operational innovations that have removed a great deal of the traditional costs out of managing IT service, injected unmatched technical skill into the IT service system, and significantly streamlined the solution process.

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Linux Network Monitoring Outsourcing

Network monitoring commonly consists of observing a system's resource usage to help identify throughput backups or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux or UNIX and can be used to observe multi-OS environments where UNIX and Windows operate together. Progent's network support consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's UNIX support professionals offer small businesses and developers help with administering and servicing UNIX and Linux networks that coexist with Windows-based technology.

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Microsoft Certified Partner Microsoft Windows 7 Evaluation Troubleshooting

Progent's certified consultants can help you to test Microsoft Windows 7 to verify application compatibility and to determine its performance and reliability running with your applications. Progent can also help you to evaluate the likely strategic benefits of adopting Windows 7. If Microsoft Windows 7 fits your business, Progent can assist you to design and carry out a smooth deployment of Microsoft Windows 7 from a previous release of Windows.

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Technology Consulting Services for Microsoft Windows 2000
Remote Troubleshooting for Microsoft Windows 2000

Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can streamline network management, offer tech support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in setting up pilot installations to eliminate the technical risk associated with moving to Windows 2003 Server by uncovering possible hardware and application compatibility issues.

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ProSight Outbound Email Filtering Technology Professional
Cloud Protection for Email Engineer

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of ProSight Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

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Small Business Server 2003 Troubleshooting
Microsoft Small Business Server 2008 Support

Microsoft Small Business Server is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer consultant with hands-on experience planning and integrating seamless, comprehensive business technology environments. Progent's Microsoft SBS Server professionals have an average of over a decade of background integrating computer networks powered by Microsoft platforms. This expertise assures you results in deploying, managing, and troubleshooting IT solutions that incorporate the Small Business Server suite of servers and productivity software.

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Consultant for Security
Services for Network Security

Progent provides expertise for security analysis products including Microsoft Baseline Security Analyzer for running a variety of programmed network auditing scans to uncover potential security gaps. Progent has broad knowledge of network auditing tools and can help you to make sense of testing reports and respond effectively. Progent can help you design security into your company operations, install scanning software, define and implement a secure system architecture, and recommend policies to optimize the security of your network. Progent's security consultants are available to help you configure a firewall, design safe remote connectivity to email and data, and integrate virtual private network. Progent's accredited security engineers can also test the protection of web software and can run comprehensive security tests of company-wide security to validate your organization's compliance with key industry security standards such as FISMA, NIST, and ISO 17799.

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Microsoft Exchange Upgrade Outsourcing
Microsoft Exchange Technical Consultant

Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Exchange Server 2003 migration plan that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-site migrations, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.

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On-site Technical Support for Barracuda Backup Troubleshooting
Barracuda Backup Deduplication Consulting

Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical storage device built by Barracuda or a software-based appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist you to plan, configure, manage and troubleshoot a BDR solution built on Barracuda technology.

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Remote Network Infrastructure Monitoring Consultants
IT Infrastructure Asset Report Professional

Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and more secure Active Directory implementation. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with data security regulations, higher utilization of network resources, quicker problem resolution, more dependable backup and recovery, and increased uptime.

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Engineer for Windows and UNIX

If you are producing UNIX or Linux software in an environment that includes Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic expertise while avoiding the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering online and on-site support as your business needs it, Progent represents an economical alternative for maintaining an information system that features high dependability, security, and performance. Progent's developer assistance offerings include full-service it outsourcing, virtual infrastructure, remote and in-person service and repair, network monitoring, and Help Desk outsourcing.

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Office 365 Power BI Integration Consulting
Office 365 SharePoint Online Integration IT Services

Office 365 is Microsoft's growing suite of client productivity apps and cloud-hosted services available on a subscription basis. Office 365 applications and cloud services are available in an array of product bundles intended for markets from students and home offices to global enterprises. Progent can provide fast and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud resources.

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Apple OSX Tiger Consultant

Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email expertise, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For computer networks built solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is available, safe, efficient and able to achieve your company's objectives.

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SQL 2008 Analysis Services Specialists
IT Services for Microsoft SQL 2008 Server

Progent's Microsoft-Certified SQL consultants can provide a range of services to help small companies to plan, implement, manage, and troubleshoot SQL Server 2008 solutions in order to realize the maximum competitive advantage from this state-of-the-art database management technology. In addition, Progent can provide consulting expertise for network infrastructure, company-wide security, and custom software development to optimize the business value of your computer network.

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Exchange 2003 Upgrade Specialists
Microsoft Exchange Support and Integration

Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 support, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.

Photoshop CS5 Instruction Classes
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Linux Network Monitoring, Nagios and MRTG Specialists
MRTG Consultants

Network monitoring typically consists of observing a system's resource utilization to help identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux and can be deployed to observe multi-OS environments where UNIX and Windows operate together. Progent's network support engineers can help you use both these programs to optimize and troubleshoot your network. Progent's UNIX consulting professionals provide small businesses and developers assistance with managing and servicing UNIX and Linux systems that coexist with Windows-based products.

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Remote Access IT Services Remote CCDP Expert Certified Cisco Virtual Private Network Support Services
On-site Technical Support for Data Center Colo
Data Center Consulting

Progentís data center support services are intended for businesses with hardware housed at Internet Data Centers or data center co-location hosting sites and in need of on-demand on-site help at the colocation site as well as off-site support from Microsoft and Cisco Premier Certified professionals. Progent provides a full range of Internet Data Centers and IDC and colocation support services such as system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications networking, development and deployment of zero-downtime configurations, architecting and deploying layered security structures, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server clustering configurations.

Remote Help Desk Server Troubleshoot Expert in Victorville, San Bernardino County Onsite Technical Support for Exchange 2013 Migration
Remote Support for Windows 2019 Hyper-V Windows Server 2019 Cybersecurity Remote Technical Support
Part-Time CIO Technical Support Services
Troubleshooting for Chief Information Officer

Progent can provide small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate IT products to enhance business processes so they align better with your business goals. Your business can develop and implement a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.

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SQL 2012 IT Specialist Microsoft SQL 2008 Data Recovery in Greensboro Winston-Salem High Point
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Juniper J2350 Router Network Security Evaluation
Network Consultant for Juniper J4350 Router

Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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Photoshop CS5 Trainer
Instruction for Photoshop

Progent's Mac experts can support the creative aspect of Mac environments by offering consulting services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.

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Hosting Professionals
Internet Data Center Professional

Progentís colocation center support services are designed for companies with equipment located at IDCs or data center co-location hosting sites and in need of on-demand in-person service at the colocation site as well as off-site help from Microsoft and Cisco Premier experts. Progent offers a full array of Internet Data Centers and data center and collocation consulting services such as network topology evaluation, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, development and installation of high availability configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and planning fault tolerant server clustering configurations.

Security Intrusion Detection Port of New Orleans Port of New Orleans Secure for CISSP
Remote Consulting for PowerPivot for Excel
SQL Server 2012 xVelocity Online Help

Progent can provide the expertise of certified engineers and experienced software programmers, DBAs, project managers, network infrastructure architects, business continuity specialists, and data security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure a cost-effective and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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Professional for Hosting for Exchange
Exchange Hosting Consultant

Progent's MS Exchange Server Hosting Support Services offer an enterprise-class data center that features redundant power and cooling systems, round-the-clock staffed security and IT support center, plus fault-tolerant connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtualized machines for fault tolerance, smooth scalability, and rapid recovery. Progent's services include integration with your network, connectivity with handheld computing products, continual monitoring of performance and security, spam protection, patch and revision management, Helpdesk services, daily backup, and comprehensive email administration support.

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Server Migration Specialists in San Bernardino County California Award Winning Computer Support Company for Cisco
BDR and Business Continuity Solutions Remote Consulting
ProSight Data Protection Services BDR Solutions IT Consultant

ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical data.

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SharePoint and Mac Engineer Excel for Mac PivotTables Online Help
Programming Firms for SQL Server
Remote Support Services for Microsoft SQL Server

Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts as well as to network users, lessening the difficulty of creating, integrating, administering, and using enterprise data and analytical programs on platforms ranging from mobile devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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Skype for Business and Exchange UM Server Consult Microsoft Skype for Business Instant Messaging Remote Support Services
Microsoft Access performance tuning Design Firm
Engineer for Microsoft Access

Progent offers affordable remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide tailored webinar training for Office Access programming and database administration.

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Meraki Switch Deployment Computer Consulting
Setup and Support for Meraki and Catalyst Switch

Cisco's Meraki line of access and aggregation switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective online consulting to assist you to design and deploy a productive network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to maintain security, develop and validate a disaster preparedness plan, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking solution.

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Small Business IT Outsourcing Company for BlackBerry Enterprise Server Technology Support for BlackBerry Email in Jersey City, Hudson County
Small Business Network Computer Consultancy in Allentown Pennsylvania Microsoft and Cisco Information Technology Manager Allentown, Lehigh County
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Specialists for Microsoft Dynamics GP 2015 Microsoft Dynamics GP 2015 R2 Engineer
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Cisco Firewalls Consulting Services
PIX Firewall Upgrade Computer Consultants

Cisco's PIX Series firewalls have been discontinued and Cisco may no longer offer support these devices. Progent still offers technical assistance for Cisco's PIX 500 Series firewalls to help you with management and troubleshooting and Progent can also help you assess whether to adopt the latest firewall products available from Cisco. Progent's Cisco-certified specialists can help your company design and implement a smooth upgrade to Cisco ASA 5500-X firewalls following industry best practices.

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Microsoft Proxy Server Online Technical Support
Microsoft Certified Partner Microsoft ISA 2004 Server Consultants

Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that supports your information security requirements without adversely limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.

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Ubiquiti UniFi access point Consulting Ubiquiti UniFi Controller management Consultant
Ubuntu Linux, Solaris, UNIX Online Support Gentoo Linux, Solaris, UNIX Consulting
Ubuntu Linux, Solaris, UNIX Troubleshooting Suse Linux, Solaris, UNIX Configuration
Technology Consulting Services for Colocation Facility
Technical Consultant for Collocation Migration

Colocation sites make it possible for companies to share world-class data centers for hosting computer equipment that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your company with all aspects of your colocation program including choosing and migrating to a colo site, designing network architecture, specifying required equipment, on-site and on-line maintenance, setting up offsite network management, and education your IT staff.

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Victorville California Technical Consultant Small Office Computer Consultants in Bakersfield, Kern County
Cisco RADIUS Security Integration Support
VPN Engineer

Cisco's security and offsite connectivity technology for small to medium sized businesses offer a full range of easy-to-administer security hardware and software to help you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align most closely with your business goals.

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Victorville Professionals Technology Consulting Services for CISSP
7900 Series IP Phone Consultants
Video Conferencing IT Services

Progent's Cisco certified networking experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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Windows 2003 Online Help Windows Server 2003 Specialist
Windows 2008 Server Small Business Computer Consultant Windows Server 2019 Information Technology Outsourcing Firm
Windows 7 Help Desk Remote Troubleshooting Windows 7 Security Remote Support Services
Best Practices Network Providers
Microsoft Solutions Framework Project Methodology Small Business IT Consulting

Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional background, in the trenches of network service, executing a broad variety of IT projects for a large mix of clients. Each Progent consultant shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent instills in its consulting staff. This means that you get not just world-class technical capability, but also a consultant with field-tested approaches for using computer knowledge to resolve real-world IT problems quickly.

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Windows 10 Training Network Consultants
Microsoft Windows 10 ADK Consultancy

Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker access, data and identity security, streamlined deployment and management, network design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and ongoing consulting support.

Woodland Small Business Network Consulting Firms in Northern California Solutions Provider for Woodland California
Technical Consultant for Phone Support
On-site Technical Support for On-site Support

For mid-size companies looking for network consulting services, Progent can deliver an array of alternatives including local help, on-line assistance, phone-based Call Center, 24x7 support with automatic network monitoring, emergency staff augmentation, site relocation support, application programming, and professional consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent offers expert in-person support for solving network problems rapidly and economically.

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Macintosh Remote Support
Onsite Technical Support for iPhone

Progent's consultants offer Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, security services, and one-on-one education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or migrating to Apple's iCloud. For computer environments built exclusively on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your company's objectives.