Video Conferencing and Telepresence ConsultantsEnterprise-class video conferencing has evolved to become "immersive telepresence," featuring HD video, hi-fidelity audio, multiple large screens, integrated microphones, whole-room camera clusters, content-sharing services, and even standardized furniture design and lighting to provide life-like conference room and theater experiences across distances. Meanwhile, entry-level video conferencing has become a mass-market technology. Basic video conferencing capability is now available on virtually any end-point device including smartphones and tablets, video phones, and desktop workstations.

Regardless of how sophisticated or simple the implementation, video teleconferencing (VTC) eliminates the time and expense associated with air travel while delivering major benefits such as high-value, face-to-face collaboration, shorter decision cycles, faster business processes, and more thorough training. These competitive benefits have driven double-digit growth for the telepresence industry even during the recent financial crisis and analysts expect accelerated growth through the next decade.

Video Teleconferencing and Telepresence ConsultingOn the down side, both legacy video conferencing and current immersive telepresence solutions pose serious interoperability issues (including different signaling, codecs, networks and exchanges), the network infrastructure required to support video conferencing/telepresence must be carefully designed and finely tuned, and new video communications protocols are being introduced at a dizzying rate. Progent can provide the services of a certified consultant with expertise integrating technology from the leading video conferencing/telepresence providers and can help you design, install, expand, or maintain a solution that protects your investment and maximizes the business value of your IT network. Progent also offers the services of network infrastructure experts who can help businesses of any size to build and troubleshoot a communications network that provides the performance, reliability, security, and expandability you need to support your video conferencing/telepresence environment.

Video Conferencing and Telepresence Technologies Supported by Progent
Progent has extensive experience helping companies deploy and manage video conferencing and telepresence systems and can provide online or on-premises access to a subject matter expert familiar with popular platforms from Cisco/TANDBERG, Polycom, LifeSize, Radvision, Mirial, and other major providers. Video conferencing and telepresence system vendors supported by Progent include:

Cisco/TANDBERG Telepresence Technology
Cisco Telepresence ConsultantsCisco is the leading provider of immersive telepresence technology as well as IP-video infrastructure. Cisco has expanded its portfolio by acquiring industry pioneer TANDBERG, developers of the popular Telepresence T3 system. Cisco is also a leading provider of multipoint control units (MCUs) and offers low-latency/mixed endpoint video switching via the Cisco TelePresence Multipoint Switch (CTMS). Cisco high-end immersive telepresence products are the three-screen Cisco TelePresence System 3010 and 3210 platforms, which interoperate with Cisco's modular and single-screen systems to support branch offices and home offices and with Cisco's Umi solutions for consumer video calling. Cisco's extensive product line from soft client to immersive suites can be managed via Cisco Unified Call Manager.

Progent can provide the services of a Cisco/TANDBERG telepresence expert whose credentials include the TANDBERG TCTE, TCTS, TCTA, and CTSS certifications and the Cisco CCNA Video and Cisco Video Network Specialist credentials to help you with system planning, site preparation, installation and configuration, troubleshooting, expansion, upgrades, and migration. Progent can help resolve issues with Codec C20/40/60/90, VCS Cluster support, and maintenance or upgrading of legacy systems such as the Tandberg 770/880/990 MXP Series. Progent can also provide the services of certified Cisco CCIE network engineers to help you design and implement the infrastructure required to deliver the full benefits of Cisco telepresence technology.

Cisco/Codian Telepresence Technology
Codian Video Conferencing ConsultantsCodian, acquired by Tandberg who was in turn acquired by Cisco, was a leading manufacturer of high-end video conferencing infrastructure products with a product line that included Multipoint Control Units, ISDN gateways, Video Conference Recorders and Streaming Servers. The Codian MSE 8000 Media Services Engine was a state-of-the-art carrier-class voice and video communications platform when it was released, offering IP and ISDN interoperability and the ability to support Up to 360 ports of multipoint video conferencing. The Codian MCU 4500 series video bridge was the first conferencing bridge capable of delivering continuous presence for all conferences with full HD video resolution, speed, frame rate and codec.

Progent's Cisco/TANDBERG telepresence expert can help you maintain legacy Codian solutions including the TANDBERG Codian ISDN Gateway 3200 Series, IP GW 3500 Series Internet Portals, Advanced Media Gateway 3600 Series, MCU 4200 and 4500 Series Conferencing Bridges, and MSE 8000 Series Media Service Engines. Progent can also help you upgrade smoothly from Codian video conferencing technology to Cisco latest solutions for immersive telepresence.

Polycom Video Collaboration Solutions
Polycom Telepresence ConsultantsPolycom is a video conferencing pioneer and a leading telepresence technology provider, offering infrastructure as well as endpoints. Polycom's first high-end telepresence system was the RealPresence Experience (RPX) platform, which was distinguished by featuring rear projection and screen-embedded cameras. Polycom later introduced the popular VSX product line with separate cameras and displays. Lower-cost immersive telepresence families from Polycom include the Open Telepresence Experience (OTX) and Architected Telepresence Experience (ATX) product families. Polycom's HDX series of conference room and personal telepresence products range from the HDX 4000 for personal telepresence to the HDX 9000 for lecture hall telepresence and support H.264 High Profile to provide high resolutions and frame rates while reducing bandwidth requirements by up to 50%. Polycom's CX series of video conferencing devices include solutions for desktops, common areas, and conference rooms and incorporate Microsoft Lync (formerly Office Communications Manager) technology to provide centralized management, built-in monitoring tools, document and multi-media content sharing, and multiple policy settings.

Progent offers access to a Polycom telepresence subject matter expert and also can also provide the support of certified Microsoft Lync consultants who can help you integrate your Polycom telepresence solution with Microsoft Lync Server.

LifeSize Telepresence
LifeSize Telepresence ConsultantsLifeSize products, acquired by Logitech and sold by Logitech's LifeSize division, concentrates on highly affordable and modular telepresence systems for small and mid-size organizations. The flagship video conferencing platform available from LifeSize is the LifeSize 220 Series, which can support up to eight total participants in a meeting room with two HD monitors, supplied by the customer, and two active HD cameras. The LifeSize Passport HD video conferencing system is designed for small meeting rooms or personal or home offices. Interoperability with Skype allows any Skype user to be accessible from the LifeSize Passport directory for single-click connectivity. The LifeSize UVC Video Engine for Microsoft Lync works together with LifeSize 220 Series and LifeSize Passport room-based video systems to enable up to 4-way continuous-presence HD video calls with Microsoft Lync.

Progent offers affordable access to an expert in LifeSize video conferencing technology who can save you time and money by providing remote help to install and configure a new LifeSize telepresence system and maintain or upgrade a legacy system. Progent's Microsoft Lync consultants can also help you install and configure Microsoft Lync Server to operate with your LifeSize video conferencing platforms and to help you manage Presence and Instant Messaging (IM) throughout your organization.

LifeSize/Mirial
Mirial Telepresence ConsultantsMirial, acquired by Logitech and sold through Logitech's LifeSize division, provides software for mobile video collaboration. ClearSea enables HD video collaboration for PCs and Macs, Android, iPhones, and iPads and is interoperable with standards-based video systems and infrastructure solutions. ClearSea collaboration tools include multiparty call escalation, presence and text chat, far-end camera control, real-time data sharing, and a centralized contact list for directory dialing. Clustering capability allows enterprise-class scale, multi-site support, and high availability. Integrated NAT/firewall traversal and media encryption provide advanced security without extra cost. Softphone enables 1080p HD video calls at on Macs and PCs and supports real-time data sharing, three-party multiparty calling, plus record and export capabilities.

Progent can provide the services of a Mirial subject matter expert and can help you maintain legacy Mirial mobile video software or plan and execute an efficient migration to the latest LifeSize versions.

Radvision Video Conferencing and Telepresence
Radvision Telepresence ConsultantsRadvision, which has been acquired by Avaya, offers the entry-level SCOPIA Desktop web browser plug-in for PCs and Macs that allows users to see up to 28 video conference participants simultaneously and to share documents and images. For conference room telepresence, Radvision offers the SCOPIA XT product family of dual-screen video conferencing systems. The top-of-the-line XT5000 supports embedded 9-way multi-party conferencing, SCOPIA Desktop conferencing, and firewall traversal and is enabled for Multi-Touch control via the Apple iPad. Advanced technical features of the TX5000 include 60fps live video, 20 kHz audio, H.264 High Profile for bandwidth efficiency, and H.264 Scalable Video Coding (SVC) for network error resilience.

Progent offers affordable online or onsite access to a consultant recognized by Radvision as a video conferencing Subject Matter Expert. Progent can help you take advantage of Radvision's mix-and-match approach to telepresence by specifying components that meet your business goals and fit your budget. Progent's experience with Radvision's SCOPIA product family gives you a cost-effective resource for maintaining your current system or upgrading to the latest Radvision telepresence technology.

Video Conferencing and Telepresence Integration Services Available from Progent
Progent can provide remote and on-premises support to help you install and manage your telepresence system by offering services that include site preparation, system assembly and installation, plus network design and configuration. Progent's engineers have worked with Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help you maintain and expand your existing environment, upgrade to more current technology, resolve interoperability issues, and extend the reach of your telepresence solution to include desktop and mobile endpoints. Progent offers experience working with H.323, SIP, and H.264 standards and Progent's Cisco-certified CCIE network engineers can help you migrate from legacy ISDN-based video conferencing to high-performance and fault-tolerant IP-based systems.

Progent can also provide project management services to help you plan and co-ordinate your telepresence initiative, and Progent's certified Microsoft consultants can help you integrate your telepresence system with Microsoft Lync Server or upgrade from Microsoft Office Communications Server to Lync Server. Progent's network security experts can help you test the vulnerability of your video conferencing/telepresence system to various IP-based threats and can help you mitigate any issues.

Contact Progent for Video Conferencing and Telepresence Consulting
For more details about the consulting and support services offered by Progent for video conferencing and telepresence, call 800-993-9400 or visit Contact Progent.



An index of content::

  • 24 Hour Fault Tolerant Inter-Office Connection Outsourcing Expert Microsoft Certified Clustered Server Network Engineer
  • 24-7 At Home Workers Consulting in Anaheim - Setup Assistance At Home Workforce Expertise - Anaheim - Infrastructure Consultants Orange County
  • Polycom RTX Telepresence Services
  • 24-7 Remote Workforce Sherman Oaks Consulting Services - Conferencing Solutions Expertise Sherman Oaks-Chatsworth Remote Workforce Sherman Oaks Assistance - Voice/Video Conferencing Systems Assistance

  • Configuration Services Online Cisco Certified CCIE
    Immediate Cisco Access Point Technical Support

    Progent can provide rapid online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can connect to your environment using advanced remote support utilities to provide quick and affordable analysis and repair of urgent network infrastructure problems.

  • 24-Hour Network Consulting Customer Relationship Management Microsoft MRP Specialist

  • 24x7 Consultant Services Internal Network Security Scan
    Open Now Network Security Inventory Engineer

    Progent offers two ultra-affordable service bundles intended to enable small businesses to receive a professional network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer runs a comprehensive test of your network from outside your firewalled perimeter to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from a secure computer inside your firewall to uncover your exposure to internal threats. The two security inventory services are set up and run from a secured external site.

  • 24-Hour Services BES Express BlackBerry BES Server Express Engineer
  • 24x7 Expert Microsoft Certified SQL Server 2017 Data Mining Support Outsourcing Online Troubleshooting SQL Server 2017 Management Studio




  • Les Kent has a 35-year history of effective network integration, corporate management, sales, and operations. He has shown a knack for creating sophisticated IT solutions during his time as as a system architect, application developer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and major enterprises.

  • Anchorage, AK 24 Hour IT Staffing for Computer Support Teams Anchorage IT Staff Temps Support Services Anchorage, AK
  • Radvision Video Conferencing Specialists
  • At Home Workers Assistance - Yonkers - Set up Expertise Yonkers New York 24x7 Yonkers At Home Workers Solutions Consulting and Support Services Yonkers, Westchester County
  • At Home Workers Consulting Services in Stockton - Voice/Video Conferencing Solutions Consulting Stockton California U.S.A. Remote Workers Stockton Consulting - Video Conferencing Solutions Expertise
  • At Home Workforce Beverly Hills Consulting Services - Connectivity Solutions Guidance Beverly Hills-Bel Air, CA Remote Workers Beverly Hills Consulting and Support Services - Integration Guidance
  • Immediate Tandberg T3 Telepresence Consulting
  • At Home Workforce Consultants near me in Portland - Endpoint Management Tools Guidance Portland Portland Work at Home Employees Management Systems Consulting Experts Portland
  • Award Winning Telecommuters Dayton Expertise - Collaboration Systems Consulting Services Dayton Ohio Dayton At Home Workforce Collaboration Technology Consulting Experts
  • Services LifeSize 220 Series Telepresence
  • BlackBerry BES Server Technical Support Outsource RIM BlackBerry Information Technology Outsourcing Group

  • Award Winning Online Consulting Call Center Sharing
    Urgent Extended Service Desk Specialists

    Progent's Network Help Desk Outsourcing Services for PC desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Call Center with professional phone support and full escalation options but who must work within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Software Recommendation and Deployment.

  • CISSP Certified Security Auditor Consultant CISSP Security Firms
  • CISSP Security Certification Lawrence-Manchester 24/7 Firewall Cybersecurity Firms Lawrence MA-Manchester NH
  • CISSP Security Contractor Firewall Network Security Audit Greensboro

  • Consulting Services Helpdesk for at Home Workforce
    Computer Consulting Work from Home Solutions

    Progent has 20 years of experience helping small and mid-size companies to design, implement, tune, manage, and troubleshoot information networks that incorporate a remote workforce.

  • CISSP Security Firm Dayton Ohio Security Security Organization Dayton Huber Heights Kettering
  • Charleston, SC Computer Specialists Windows Server 2012 R2 Top Ranked Information Technology Integrators Windows Server 2019
  • Computer Firms Online Windows Desktop Training Online Office PowerPoint Train
  • Huntington Beach, CA Huntington Beach At Home Workers Conferencing Technology Consultants Top Rated Remote Workers Consulting Services - Huntington Beach - Video Conferencing Systems Consultants
  • Microsoft Dynamics GP-Great Plains Glendale Solution Provider - Recovery Expert Glendale Microsoft Dynamics GP Implementation Experts Dallas Fort Worth Metroplex
  • Modesto Network Administration Newman Network Help
  • Moreno Valley Temecula Murrieta IT Outsourcing Technical Consulting Computer Services Help Desk

  • Microsoft Hyper-V 3.0 Network Consultants
    Hyper-V 3.0 Server Professional

    Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce network costs and improve productivity.

  • Network Consulting Suse Linux, Sun Solaris, UNIX Reston-Herndon CentOS Linux, Solaris, UNIX Engineer Reston Virginia
  • Offsite Workforce Sacramento Consulting and Support Services - Setup Assistance Sacramento At Home Workforce Sacramento Consulting Experts - Integration Assistance Sacramento
  • Pleasanton-Danville Technology Providers Cisco Certified Experts Pleasanton-Danville Networking Specialist

  • Service Reports Consulting
    Technical Support Services Services Documentation

    Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or small support firms who provide scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by every staff member to every client. The practice of detailing and archiving support activity results in more effective service and eliminates a variety of common misfortunes such as when a support customer is effectively held captive to a consultant who wonít let go of the keys to the kingdom.

  • Private Cloud Services Consultancy Private Cloud Virtual Datacenter Hosting Consultant
  • Remote Workers Webster Consulting and Support Services - VoIP Technology Consulting and Support Services Webster Telecommuters Webster Expertise - VoIP Systems Consulting Experts Webster, Texas
  • SQL Design Companies Tennessee Tennessee U.S.A. SQL Computer Outsourcing Consultant
  • Short-Term Network Support Staffing Support Consultants Shreveport Barksdale Air Force Base Short-Term Staffing Services Expertise
  • Stamford Expertise for Network Support Providers Stamford Danbury Greenwich Consulting for Stamford Network Service Companies
  • Webster Crypto Removal Webster, TX Webster Crypto-Ransomware Cleanup Webster, Texas

  • Microsoft Windows Server 2016 Remote Troubleshooting
    Windows 2003 Server Integration Services

    The complexity and integration demands of Microsoft Windows Servers calls for an IT consulting team with practical experience and in-depth familiarity with planning and building seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progentís IT services can help you with planning, installing, administering, and troubleshooting Windows Server solutions that increase the productivity of your IT system. Progentís consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.

  • Windows Networking Organization Reston-Ashburn, Virginia After Hours Windows Server 2012 Service Reston-Chantilly, Virginia
  • Radvision Telepresence Professionals
  • Windows Server 2012 R2 Small Office IT Outsourcing Service Providers Windows 2008 Server

  • Computer Consultant Alabama
    Urgent District of Columbia Support Companies

    If your company does not need immediate remote support but expects to require technical services with your network in the near future, you can conserve time and expenses and ensure that the right IT skill will be ready when you want it by getting in touch with a Progent sales agent and registering as a client. For more information, phone 800-993-9400 or send email to information@progent.com.

  • Work at Home Employees Uniondale Guidance - Security Solutions Consulting Experts Uniondale, NY Uniondale-Long Island, New York Remote Workforce Uniondale Consulting Services - Security Systems Assistance

  • Award Winning IT Management Cisco CCIE Online
    Cisco Computer Service Providers

    Progent can assist your organization to utilize Cisco's networking technology to build a solid foundation for your local, private cloud, or hybrid data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, manageability, reliability, and recoverability.

  • Work from Home Employees Guidance nearby Lower Manhattan - Collaboration Systems Consulting NYC NYC-Wall Street At Home Workers Lower Manhattan Assistance - Collaboration Systems Assistance

  • Online Support Services 3504 wireless controller
    2500 Wireless Controller Specialists

    Progent can assist you to configure Cisco Wi-Fi controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology.


    © 2002-2020 Progent Corporation. All rights reserved.