Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key IT areas including manageability, availability, compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of upgrading to Exchange 2013, design an efficient test and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Exchange 2013.
Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist your business to design, configure, operate and troubleshoot a backup and disaster recovery solution built on Barracuda technology.
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2003 migration plan that avoids productivity downtime, reduces long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange 2003 support, repair, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Medium-size companies can derive all the advantages of System Center Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Premier network consulting experts. Thanks to Progent's economically priced network service programs, mid-size organizations can select a basic co-sourcing package built around System Center Operations Manager with network monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and online service. For businesses with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer medium-size business networks world-class reliability, security and productivity.
Remote 24x7 network monitoring, proactive alarms, and periodic reports are crucial to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a degree of network stability that was previously reserved for large enterprises. Progent can provide a variety RMM options delivered as low-cost services designed to assist you to identify and fix a an array of IT network issues before they get big enough to disrupt your business.
Small to middle size businesses can now get all the benefits of System Center Operations Manager and in addition have fast access to Progent’s Microsoft and Cisco Premier network consulting professionals. With Progent's affordably priced network support packages, small and midsize businesses can select a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business networks enterprise-class availability, protection, and performance.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by software originally developed by Connectix, delivers the performance needed to carry out hardware reduction, software upgrade, and server quarantine projects through virtualization technology in an enterprise-ready computing environment with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in application development and piloting, upgrading from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can help your company to evaluate and deploy Microsoft Virtual Server.
Progent's short-term IT staffing services allow businesses to respond to the need for network professionals without dealing with the costs and delays associated with vetting and hiring reliable technical workers and without increasing your full-time workforce.
Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or on-premises configuration and troubleshooting services to help your organization to plan, implement, update, optimize, manage and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise connectivity solution that is simple to administer and expand. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your specific office design, construction, and anticipated network traffic.
Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security and compliance, high-availability, BOYD support, plus integrated business intelligence. New features include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and SCOM.
Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support, team, develop a corporate-wide security strategy, automate network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's Computer Help Desk Outsourcing Services for PC desktop support are intended especially for small businesses who require fast access to a Help Desk Call Center with professional phone support and full escalation capability but who have to operate within a modest IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Software Recommendation and Deployment.
Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall software and appliances powered by Check Point's technology to offer an economical and efficient security defense for your business network. Progent can also show you how to integrate other Check Point products such as ZoneAlarm and Check Point Series 80 appliances with security products from other vendors and provide a central source for on-going network support, maintenance, education, and design expertise.
Progent practices information transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their scope, Progent can focus on delivering high-value skills where Progent faces little competition. Small companies who utilize trusted independent consultants or who employ internal IT staffs benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, protected, and productive.
Microsoft has made a strong effort to enable transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
Cisco's security and offsite access solutions for small to mid-size companies offer a complete array of easy-to-administer security products to help you protect your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that align best with your business objectives.
Progent can provide onsite education customized for people who wish to expand their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for Mac applications.
The clustering feature set built into the high-end versions of Microsoft Windows Server 2008 is radically redesigned to simplify the deployment, setup, and administration of clusters that offer greater levels of network availability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster verification, revamped setup and installation, improved cluster administration, new cluster infrastructure for increased availability, better security and quorum models, elimination of failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's consultants can help your company assess the advantages of Windows clustering, plan and implement an installation, train your IT personnel to manage your failover clusters, provide ongoing consulting and support services, and create and validate a disaster recovery plan.
Progent's Microsoft-certified consultants have over a decade of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious problems uncovered by SCOM 2012.
Microsoft WSUS allows network administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, network support personnel can fully and effortlessly manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up client's computers, establishing the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, create a corporate-wide security strategy, automate network administration, assist with creating applications, and build and test a DR/BC plan.
Progent offers national online phone support and consulting services for companies who run Apple Mac OS X environments or whose IT systems feature a mix of Mac with Microsoft Windows technology. Progent's engineers can provide macOS and Mac OS X users a range of IT services including desktop support, migration to the current edition of OS X from earlier versions of Mac, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or moving to iCloud. Online IT help offers maximum return for your information technology budget by protecting client efficiency and limiting the hours charged for network repair services. Advanced remote access tools and skilled service specialists and consultants allow Progent to solve most network problems without wasting time and money by traveling to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISM and CISSP certified security professionals to help with the most difficult network problems.
Progent can help small businesses to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to help organizations of any size to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to plan and deploy a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent’s expert software programmers, relational database designers, and project managers can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with other data sources like Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also can provide experience with web development technologies and can assist clients to create, expand, repair, or migrate web-based applications to utilize the most current web technology.
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world expertise and extensive experience in designing and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting network solutions based on the Microsoft SBS suite of servers and programs.
Progent's Microsoft-certified Windows Server 2003 engineers offer computer help and IT consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, integration, update, and support services include system design, installation, project management, in-person and off-site network support and repair, Help Desk services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent can assist businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to upgrade from an older release of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem so you get maximum business value.
Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small organization's servers in an environment that gives the maximum degree of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting and management options are built on proven virtualization technologies that allow small companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Cisco Cisco Unified Communications Manager (CUCM), formerly known as CallManager, acts as the heart of Cisco's collaboration platform. Unified CM and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating tightly with unified messaging apps such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's CCIE-certified network consultants offer efficient and budget-friendly online and onsite support to help businesses of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum productivity. Progent can help with any facet of Unified Communications Manager configuration and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest level of availability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting options are based upon proven virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system support, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
Progent provides three essential kinds of Call Center services including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your customers convenient access to a reliable technical resource with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Call Center a respected reputation as a solid contributor to company productivity. Progent's goal is to fix rather than simply record problems.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between sites that are up to 185 miles apart. Progent's team of seasoned IT consultants can assist you to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and verifying your MetroCluster DR system to prove adherence with information assurance standards and government mandates.
Progent can help you to plan and execute a smooth migration from a UNIX-powered information environment to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity software, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can show you how to preserve your information and reduce productivity disruption by developing an effective migration plan that preserves your current investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing infrastructure, migration strategy and validation, Microsoft Exchange migration support, information and application software migration, and processor and media transition and consolidation.
Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can supply small companies with an information management expert who can function as a part-time CIO. This part-time CIO can provide strategic direction to help you integrate sensible IT products to enhance business operations so they match more closely with your corporate goals. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time senior IT executive.
Citrix has developed a comprehensive line of platforms that provide advanced manageability, expandability, and performance for virtualizing servers and for centralized distribution of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified consultants can help your company to assess the business advantages of Citrix virtualization products and help you plan, validate, implement, optimize, and support Citrix solutions.
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network consultants can assist you to maintain your current PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, tune, administer and troubleshoot firewall environments based around ASA 5500-X firewalls with Firepower Services.
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting expertise, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless intranet system.
Progent can show you how to design, configure, manage, and troubleshoot a viable Wireless LAN architecture, recommend sensible components, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to build a complete 802.11x network security plan that is well integrated with the security plan for your overall business network.
The Certified Information Systems Auditor accreditation is an important qualification that represents mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier Cybersecurity audit consultant trained to help companies in the areas of IS audit process, IT governance, network assets and infrastructure lifecycle, IT support, protection of information assets, and disaster recovery preparedness.
Progent’s Microsoft certified experts offer small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical applications rapidly and automatically to appropriate users, lower product costs and stay compliant by determining patterns of usage, enhance Windows protection by improving your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully utilizing the management capabilities built into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and asset tracking management including software and hardware inventory.
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support, team, create an enterprise-wide security strategy, streamline IT administration, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent can help you to design a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Dynamics GP can help you grow and control your company better by delivering deep access to decision-driving data and a fast return on investment. Dynamics GP/Great Plains confers major productivity benefits including its ability to extend the presence of your company, manage your financials, computerize financial operations, unify processes throughout your company, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and maximize cash flow. Progent can help you configure and manage a reliable, secure server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to help you reap all the advantages of your Microsoft Dynamics GP/Great Plains software.