Progent's managed services for software/firmware update management provide businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like scanners, network infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices like sensors and robotics.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes AI software and expert services to provide cutting-edge endpoint detection and response.
Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2000 Servers and can streamline network administration, offer tech support and repair, and strengthen security. Progent can also show you how to create, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing test programs to reduce the technical risk involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
For mid-size businesses who need network consulting services, Progent can deliver a variety of options including on-site service, remote assistance, off-site Call Center, 24x7 support with automatic system monitoring, emergency staff augmentation, site relocation services, software programming, and expert consultation. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers professional on-premises support for solving network problems rapidly and economically.
Progent's Data Center engineers can show you how to identify high availability data centers that meet the particular needs of your company. Fault tolerant co-location sites are especially attractive to small organizations because of their low cost and convenience compared to pursuing a do-it-yourself strategy. Attempting to build an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for typical small companies. Progent can help you get all the advantages of non-stop data centers and 24x7 colo sites by offering a full array of consulting and support services.
If your company is producing UNIX or Linux applications on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to focus on your area of high-value expertise without the continual distraction of maintaining your business network. By using automated network monitoring and by providing online and on-site support as your business needs it, Progent represents an economical way for managing an information network that features high availability, protection, and efficiency. Progent's Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, network monitoring, and Help Desk Call Center support.
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows companies to gain all the advantages of bringing intelligence to their IT infrastructures. Cisco's switch technology makes it possible to deploy capabilities to make your network infrastructure highly robust to handle real-time needs, expandable to support growth, safe enough to guard restricted information, and designed for prioritizing and managing traffic flows to optimize system performance. Progent's CCIE certified consultants can show you how to select and integrate Cisco switches that make sense for your company. In addition, Progent's CISM and CISSP certified security consultants can show you how to develop a comprehensive security plan and configure Catalyst switches so they powerfully enforce your security policies. Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Progent's Ekahau-certified Wi-Fi site design experts can help you to design, deploy, enhance, manage and troubleshoot a Wi-Fi network optimized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.
For large businesses, Progent can supplement internal IT groups by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branches, Progent can act as a seamless nearby supplement of corporate IT management. Progent's enterprise support services include company-wide security, online branch office support, network architecture, Sarbox compliance, project management, and world-class support for multiple location network environments powered by Enterprise Windows. Progent can offer field consultants and specialists to assist with a site relocation or branch move, or a system designer to assist with setting up or utilizing an Internet Data Center or co-location site.
Microsoft Office Communications Server delivers IM and Real Presence in an extensible, world-class package offering enhanced protection, seamless integration with additional Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved operational efficiencies, increased individual productivity, and stronger IP protection with this easy-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-certified professionals can provide the skill needed to realize all the advantages of Office Communications Server across your whole organization.
Les Kent has a 35-year history of successful network integration, corporate management, marketing, and operations. He has shown a talent for developing sophisticated IT solutions during his time as as a network architect, application developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major corporations.
Progent offers fast remote support from Cisco CCIE networking experts. Progent's CCIE consultants can link to your network via powerful remote diagnostic utilities to provide fast and affordable troubleshooting and remediation of urgent network infrastructure issues.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an unbiased assessment of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits such as a cleaner and more secure Active Directory implementation. Both versions also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with information security standards, higher utilization of network assets, quicker problem resolution, more reliable backup and recovery, and less downtime.
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver online or on-premises support for NetApp's entire line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN storage deployments quickly and affordably following leading practices.
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting services. Progent has a team of IT experts located in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recover planning experts. Progent can also assist you to plan and implement a migration to the Flexential data center by providing services such as planning system configuration, specifying hardware components, system setup and validation, troubleshooting, streamlining online network management, and educating your network staff.
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, at the front lines of network support, performing a wide range of technical tasks for a large array of businesses. Every Progent support professional shares a refined set of individual best practices that are incorporated into shared leading practices standards that Progent instills in its support team. This guarantees that you get not just world-class technical skills, but also a consultant with proven approaches for using technical knowledge to repair actual IT problems efficiently.
Progent's network engineers can assist you to automate desktop software update deployment by delivering expertise with management platforms that include System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
The Help Desk service delivery model adopted by Progent's Technical Response Center offers small companies an efficient alternative to reliance on independent consultants by offering broad technical knowledge accessible to multiple support teams, optional 24x7 availability of emergency assistance, fast escalation to appropriate experts for solving even the most intractable issues, service consistency and reliability, prompt follow-up enforced by veteran support managers, a choice of convenient mechanisms for initiating support tasks, plus excellent process transparency made possible by trouble ticket tracking and accessible through a web-based portal.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other personal devices.
The QTS Colocation Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your business is planning on migrating your primary or disaster recovery system to Herakles/QTS, Progent offers a range of cost-effective services including data center relocation, system deployment and upgrades, network improvements, comprehensive project management, virtual server expertise, offsite network monitoring, automated network management, software development, disaster recovery/business continuity solutions, security assessment, and the support of the Progent Test Lab.
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are crucial to maintaining the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of any size can afford a degree of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management solutions available as economical services designed to help you to identify and resolve a most IT network problems before they can disrupt productivity.
Stealth penetration testing is an important component of any overall IT system security strategy. Progent's security professionals can perform extensive penetration tests without the awareness of your company's in-house network support staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection warnings and event history analysis are properly configured and consistently observed. Progent can provide ongoing automatic penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of the latest versions of ransomware.
Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other Exchange components to reduce capital costs and administrative hassle. You can deploy Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote support to assist your organizations to evaluate the benefits of Microsoft 365 Exchange Online, design a network topology that makes sense for your functional requirements and budget, implement a non-disruptive migration from your existing Exchange system to one that includes Exchange Online, train your management staff and end users, and provide as-needed consulting and technical support.
Progent can help your business to plan and execute an efficient migration from a Solaris-based IT system to a network powered by MS Windows and capable of running Microsoft's powerful office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can show you how to guard your information and reduce business disruption by developing an efficient transition strategy that protects your current investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing infrastructure, transition planning and validation, Exchange migration services, data and application software transition, and server and mass storage migration and consolidation.
Progent's certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Progent's Check Point firewall experts can help you design, configure, and administer firewall environments built around Check Point Software Next Generation firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or upgrade smoothly to Check Point's modern security gateways.
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that delivers a single-server solution for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows customized reporting powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft-certified engineers can assist your company to design and execute pilot and production implementations; integrate Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Progent's data protection experts can help you to create, implement and debug a backup solution built around MSP360 technology. MSP360 enables file or image backup/restore for VMs and physical computers, works with all popular public clouds, and permits you to create a backup solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss caused by user miscues, computer glitches, malicious users, and malware assaults such as ransomware.
Dynamics GP software offers analysis and reporting capabilities that let you monitor all operations, sales and spending, and market trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that allow you to analyze your business more completely, turning raw data into valuable management information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to deliver custom business software development and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.
Progent's Microsoft-certified consultants can show you how to evaluate the business case for deploying Microsoft SharePoint 2007, consult with you on the appropriate version of SharePoint for your application, provide setup and integration services, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and customized application programs to work with SharePoint Server 2007, design a company-wide security strategy that incorporates portal solutions, and deliver maintenance and Help Desk support.
Progent's certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, create test systems and rollout plans, install Windows Server 2008 with your IT environment and workload, train your support personnel how to run enhanced management tools, and deliver continuing consulting and technical support via low-cost options such as Helpdesk service and remote technical assistance.
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid auto-failover, and strengthening security by detecting threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern wireless controller solutions.
Progent's Juniper-authorized NetScreen engineer can assist you to configure and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor systems.
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered within GIAC accreditation such as auditing network vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent offers live online training for popular desktop applications and operating systems including Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of conventional in-person seminars, such as instant communication between students and teachers, but eliminates the costs of travel and the hassle of attempting to accommodate the availability of multiple workers. Offered to single students or groups of any size, Progent's virtual training allows the trainer to conduct the class from an online facility while the clients can be dispersed across a campus or all over the country. Live online learning supports proven learning tools like broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be brief and personalized to specific subjects or extended in time and wider in coverage.
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that indicates expertise in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo an extensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of information systems audit process, IT enforcement, network assets and architecture lifecycle, information technology support, protection of data assets, and disaster recovery planning.
Progent's ProSight Virtual hosting services offer small companies a range of advantages including reduced capital expenditures, reductions in operational costs, improved executive focus, world-class security, enhanced availability, and business continuity.
Progent can assist your IT team to design and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources as well as one or more public clouds. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background providing high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.