Additional Topics of Interest

Onsite Technical Support Microsoft 365 Portal
Hybrid Exchange Online and Exchange on-premises Technology Consulting

Microsoft supports transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have certain mailboxes located on your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on time and on budget.

Dynamics GP Accounting Configuration
MCSE Expert Certified Technology Consulting Services Dynamics GP Great Plains Software

important characteristics of Dynamics GP/Great Plains accounting include a modular design that lets you buy just the components you require, a standardized foundation based on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting capabilities that permit you to track all activities, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate information from almost any database or workstation software into Microsoft Dynamics GP, and an open design that makes it possible to create custom programs. Progent can show you how to set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP consultants to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a productive business solution.

Hornetsecurity Altaro VM Backup and Hyper-V Troubleshooting
Hornetsecurity Altaro VM Backup Disaster Recovery Professional

Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to design, deploy, manage and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.

Supplemental Help Desk Support and Integration
Biggest Supplemental Call Center Online Consulting

Progent provides several basic kinds of Helpdesk services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your customers convenient access to a reliable technical group with years of experience delivering phone support and remote access repair for networks powered by Microsoft products. Progent's concentration is on giving the support Call Center a respected reputation as a key contributor to business performance. Progent's goal is to fix rather than simply record problems.

Offsite Workforce Security Online Technical Support
Remote Workers Security Network Engineer

Progent can help small and mid-size companies to implement endpoint device security protection solutions and deliver mitigation services to support offsite workers.

Windows and UNIX Engineers
Windows and UNIX Consultant

Progent can assist your company to plan and implement an efficient migration from a UNIX-powered IT system to a network based on Windows and suited for supporting Microsoft's familiar office productivity software, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your data and reduce business discontinuity by developing an effective transition strategy that protects your current investments in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, migration strategy and validation, MS Exchange migration services, data and application software migration, and server and storage transition and economization.

Hornetsecurity Altaro VM Backup Integration Technical Support
Altaro VM Backup with Exchange Online Technical Support

Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite services to assist you to plan, deploy, manage and debug a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup technology.

System Center 2016 Endpoint Protection Integration Support
System Center 2016 Migration Consulting

Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft Premier network support experts. With Progent's economically priced network support packages, small businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small company networks enterprise-class availability, security, and performance.

Online Help Microsoft Teams
Ransomware Recovery Services

Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

VPN Routers Consulting
ISR 4000 Router IT Consultants

Cisco has designed an extensive product line of routers that includes routers designed to provide the protection, performance, and reliability demanded by organizations from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, such as Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.

NetApp MetroCluster Disk Pools Engineer
MetroCluster Management Consultants

NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located up to 300km apart. Progent's team of veteran network experts can help you to plan, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to show adherence with information assurance standards and regulatory requirements.

Integration Exchange Server 2016 Migration Planning
Immediate Microsoft Exchange Server 2016 Migration Planning Online Troubleshooting

Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 including designing HA architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.