Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-prem implementation of Windows Server 2022.
Progent can provide affordable online support to assist companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Microsoft Dynamics GP accounting offers analysis and reporting features that allow you to monitor all business processes, sales and expenses, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to create reports that allow you to understand your business more thoroughly, turning uncooked data into valuable business information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to deliver custom business application development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft ISA Server engineers can show you how to design, rationalize, test, install, configure and manage the any edition of ISA Server 2006 on your network.
Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to help organizations of all sizes to install, administer, and support networks that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project management consultants can help design and configure test labs to evaluate Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans based on proven methodologies.
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a group of network experts located in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran disaster recover planning experts. Progent can also help your business to plan and carry out a migration to the Flexential facility by providing services such as designing solution configuration, recommending hardware components, system configuration and validation, troubleshooting, setting up online management, and training your IT staff.
Progent's Standard Help Desk Services provide a complete solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount off Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle the most issues.
Progent's Cisco certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Windows Hyper-V 2016 utilizes key features first designed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to support your critical applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a non-disruptive upgrade strategy, train your IT administration and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco devices for unified management.
Progent's Network Help Desk Outsourcing Services for desktop support are designed specifically for small businesses who require immediate access to a Help Desk Service Center with expert telephone support and effective escalation capability but who must work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified control of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.
Progent offers national urgent technical support and consulting services for businesses that run Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft technology. Remote IT help provides optimum return for your information technology budget by protecting client productivity and shortening the time charged for network analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without wasting time and money by traveling to your site. In most of situations your network issues can be dealt with by telephone or through a combination of phone help and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the most challenging system problems.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, optimizing and fixing System Center Operations Manager environments and offer companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate critical problems uncovered by SCOM 2012.
Cisco's network security and offsite connection technology for small businesses offer a complete range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and CCNP certifications who can assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that fit most closely with your business objectives.
Progent's Citrix experts can help your organization to evaluate the strategic value of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities in your Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, consistency, and recoverability of your virtual network while reducing the cost of resources and support and streamlining management tasks.
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a software-based appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help you to design, configure, operate and troubleshoot a BDR system built on Barracuda technology.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
If your company network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance offerings include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Contact Center outsourcing.
For advanced project management assistance, Progent can provide access to senior IT experts with decades of experience in technology management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise clients adhere to leading practices to ensure that major projects are completed on time and on budget.
ProSight ECHO Data Protection Services from Progent provide small and mid-sized businesses a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables fast restoration of critical files, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to help you to design, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the strategic impact of your IT system; integrate XenDesktop software with your servers, end-user devices, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your network managers to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
Progent's IT outsourcing services offer affordable network support for small companies. Whether it involves designing system infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and minimize uncertainties, permitting IT service budgets to grow in a more linear and manageable fashion than is possible by building up a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a secure and robust network foundation for your critical applications based on Windows.
Progent's ProSight Virtual Hosting service combines advanced virtual server architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete information technology outsourcing solution that enhances network dependability and protection, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its software platforms and critical business application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual server configured and supported by Progent's network service experts.
For more than 20 years, Progent's consultants have delivered budget-friendly IT design, integration, debugging, cybersecurity, and development for networks of all sizes.
Progent's Check Point Software experts can show you how to select and deploy Check Point Software Firewall/VPN utilities and hardware powered by Check Point's security platform to offer an affordable and efficient security solution for your information network. Progent can also help you integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a single stop for on-going network support, administration, education, and consulting expertise.
Progent's certified Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2K Servers and can simplify network administration, provide tech support and repair, and enhance security. Progent can also help you create, rationalize, and implement a strategy to migrate from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in setting up pilot programs to eliminate the technical risk involved with migrating to Windows 2003 Server by identifying possible hardware and application compatibility problems.
Before Progent's MOM-based solution, network issues were handled reactively, after workers complained about them. With the help of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent can now ward off network troubles before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before customers know that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, safety and productivity.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of all sizes to evaluate the benefits of upgrading to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco UC. Progent's certified data security experts can assist you create and validate a security strategy for your Skype for Business deployment that meets government and industry requirements.
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, install, enhance, manage and troubleshoot a Wi-Fi solution customized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and fixing SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to design, deploy, enhance, manage and debug a Wi-Fi solution customized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for managing the health of multiple Wi-Fi sites.
Progent can provide the affordable support of remote Internet connectivity consultants to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution meets your business requirements. Support services provided by Progent include assessment of your existing bandwidth utilization, carrier and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a different carrier and/or service arrangement. Network provisioning can include optimizing existing routers and configuring additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progent's Computer Contact Center Outsourcing Support Services for desktop support are intended specifically for small businesses who require immediate access to a Help Desk Service Center with expert phone support and effective escalation options but who must operate within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Selection and Integration.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
For large organizations, Progent can supplement internal IT staffs by providing extensive background in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can act as a transparent nearby extension of corporate IT management. Progent's enterprise support services include corporate-wide security, remote branch office support, network design, Sarbox conformance, project planning, and top-level service for multiple location office environments based on Enterprise Windows 2003. Progent can provide on-site consultants and technicians to assist with a campus move or branch move, or a network designer to assist with building or utilizing an Internet Data Center or co-location site.
Progent can assist your IT team to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that utilize on-premises IT assets as well as one or more cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Progent's remote connectivity and smartphone synchronization specialists can assist your business to design and deploy connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they integrate tightly with your IT network, enabling you to improve the efficiency of your off-site workforce.
Progent can assist small and medium-size businesses to configure network security defense solutions and provide response services to support remote workers.
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Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Colocation sites make it possible for companies to share enterprise-class facilities for housing computer equipment that supports critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation strategy such as choosing and moving to a colocation facility, designing network topology, specifying hardware, on-premises and remote troubleshooting, establishing remote network management, and education your IT staff.
Progent's UNIX family consulting services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience provides you with an easy one-stop source to help you create and maintain a secure and robust cross-platform network and communications solution that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting, software development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a cohesive information management system.
Progent's Microsoft-certified experts can provide a variety of network consulting services to assist organizations of any size to install, manage, and support environments that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help set up test environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects following industry best practices.
Progent's Check Point firewall consultants can help you plan, integrate, and manage firewall solutions built around Check Point Next Generation firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you support legacy Check Point firewall models or upgrade efficiently to Check Point's modern firewalls.
Progent provides Windows Cluster Server consulting to help your business implement non-stop server clusters that can deliver 24x7 uptime. Windows cluster servers for high-availability networks include Windows Cluster Server, SQL Cluster, and Microsoft Exchange Cluster. By helping you create fault-tolerant server clustering environments based on Microsoft Windows Server Cluster 2003, Progent's Premier Windows experts make sure that your zero-downtime server clusters are configured to optimize the business advantage of your IT network.
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or update .NET apps quickly and at low cost.