Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most popular products for achieving location-independent connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Virginia Beach, Virginia businesses the services of BlackBerry-certified professionals who can help organizations to manage existing BlackBerry environments or migrate smoothly to a modern mobile solution.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for businesses of any size, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses frequently resort to external consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses an economical alternative for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's experts can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and control BlackBerry devices across your business, recommend security policies that make sense for your business, customize wireless applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored quickly and safely.
BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve data consistency for applications like schedules, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers with BlackBerry handsets have push-based connectivity with Exchange messages as well as to instant messaging-enabled software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-qualified consultants can help you design, deploy, and troubleshoot BlackBerry BES Server so you can maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
Professional BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible online to provide prompt assistance to companies in the Virginia Beach area or anywhere in the state of Virginia. Progent's seasoned remote technical support experts have helped businesses resolve network issues and cut support expenses in every state in the United States and established a large following of loyal clients. (See Progent's client testimonials.)
Progent offers online consulting support for a wide array of issues related to BlackBerry software and devices including synchronization, configuration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, launching e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned service professionals can also assist you to resolve a broad range of problems concerning synchronization, device detection, email consistency, web browsing, wireless connectivity, IM, desktop application configuration, and Desktop Redirector.
As a leader in delivering countrywide online support for small company networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support costs low and, by handling issues promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, implement access control lists, manage Microsoft Exchange data flow, create, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs assessment, system design, roll-out strategy and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a mobile wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which management model and physical components match your needs, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software versions, server hardware and storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can help you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-qualified security engineers to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.