Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most successful solutions for maintaining location-independent connectivity to email, calendars, web programs, and other critical business data. Progent can provide Virginia Beach, Virginia companies the services of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry environments or transition smoothly to a current smartphone solution.
As the complexity of small business networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for organizations of any size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses frequently turn to outside support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, coupled with Progent's proven online support capabilities, provides small companies a budget-friendly solution for integrating BlackBerry products seamlessly into their business information system.
Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined administration utilities to help you monitor and control BlackBerry devices across your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server offers businesses a single and safe source for incorporating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server allows mobile BlackBerry clients to access Microsoft Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs such a calendars, address books, to-do lists, IM, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange email and to IM-aware applications via Microsoft Office Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to design, configure, and troubleshoot BlackBerry BES Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
Progent's Remote BlackBerry-premier Technical Support is Quick and Affordable
For companies in Virginia Beach, Virginia who want quick and affordable help from a certified BlackBerry consultant, Progent delivers effective online help from a seasoned support staff who have delivered IT solutions to companies in every state in the U.S. (Refer to Progent's customer testimonials.)
Online support avoids travel expense and enables specialists to solve technical issues rapidly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry technologies and can provide professional support in areas such as resolving synchronization problems, configuring BlackBerry Enterprise Server, and creating a secure, fault-tolerant system infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform basic technical functions including setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can in addition help you to troubleshoot a wide array of problems concerning synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote technical assistance for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support costs low and, by dealing with problems promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, configuring over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to use management software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry BES system and help you to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry consultant has support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and remove BlackBerry smartphone clients on Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and network needs assessment, system design, roll-out strategy and implementation, performance tuning, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a wireless system that fits within your IT budget and supports your business plans. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, help you to determine which administration model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software versions, processors and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
To contact Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.