Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once one of the most popular solutions for achieving mobile access to email, scheduling, web-based applications, and other critical business information. Progent can provide Virginia Beach, Virginia businesses the expertise of BlackBerry-certified experts who can assist businesses to manage their BlackBerry deployments or transition efficiently to a current smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly difficult. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations often resort to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient online support model, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and control BlackBerry devices across your business, define security policies that are right for your business, customize mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and safely.

Hampton Roads Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Hampton Roads Area.

Onsite IT Consulting
Progent locations in Hampton Roads Metro Area

City Address Phone Link
Chesapeake 638 Independence Parkway, Suite 240
Chesapeake, VA 23320
United States
(757) 514-8101 Chesapeake Network Support Services
Norfolk 440 Monticello Ave, Suite 1800
Norfolk, VA 23510
United States
(757) 512-5140 Norfolk Network Support Services
Virginia Beach 4445 Corporation Lane, Suite 291
Virginia Beach, VA 23462
United States
(757) 337-3322 Virginia Beach Network Support Services


Technical Expertise for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry wireless handsets, offering a single platform for controlling key tasks such as smartphone installation, upgrades, and deactivation and providing a strong foundation for security and high availability. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange, Groupwise, or Lotus Domino messaging servers and BlackBerry users and supports over-the-air synchronization.

BlackBerry BES Server Integration Help

BlackBerry Enterprise Server includes a variety of security options beginning with automatic encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in adjusting levels of protection to meet the special requirements of your company's environment. Progent's BlackBerry certified consultants can help you to select advanced security functions and activate them remotely. Examples of these wirelessly configurable security settings include:

  • Disable a smartphone
  • Wipe data from a missing device
  • Disable Bluetooth
  • Activate built-in protection against malware

BlackBerry BES Server also offers versatility in determining ways to prevent users from loading or running unsecure or unauthorized applications. Progent can help you to select blocking processes like:

  • Specify precisely which programs are permitted on the device
  • Prevent external applications from allocating persistent memory on the BlackBerry smartphone
  • Determine which resources external applications can access on the BlackBerry smartphone
  • Restrict the types of connections external applications running on the BlackBerry smartphone can establish
  • Block all external programs from being installed or run on the device

Progent's Online BlackBerry-certified Consulting Services is Fast and Affordable
For companies in Virginia Beach, Virginia who require fast and affordable access to a certified BlackBerry support professional, Progent offers effective online assistance from a veteran support staff who have delivered network solutions to organizations in each state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel expense and lets engineers fix technical issues quickly, allowing you to minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional support in fields such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant system architecture for BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's certified service professionals can in addition assist your business to troubleshoot a wide array of issues associated with synchronization, device recognition, messaging reconciliation, web browsing, mobile connections, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small office networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support costs at a minimum and, by dealing with issues promptly, improves the output of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation issues, adding and removing BlackBerry device users, setting activation passwords, configuring over-the-air software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry consultants can also help you to operate management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES system and help you to define and implement sensible security configurations.

Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange architecture for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the MDS and IM, install access control lists, control Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about professional support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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    Progent's Microsoft and Cisco authorized experts offer three service programs to help medium-size and large companies develop a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses sift through the numerous top level Help Desk application programs available and determine which products might be excessively expensive, lack key features, or align poorly with your company's business goals. Progent also provides temporary staffing for businesses who need to augment their internal Help Desk staff for occasional projects or to substitute for absent or indisposed workers.

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    Progent's Microsoft Premier engineers offer world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-location Exchange Server 2007 rollouts or upgrades and can supply local technicians to help large companies with deployments of Exchange Server in the or any region covered by Progent's consultants.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.

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    Progent can provide cost-effective online assistance to assist you to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or support a resilient, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your information system.

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    Nexus switches are intended to provide the throughput, expandability, uptime, cloud readiness, density, security and ease of management required to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and onsite support expertise to assist you to create an efficient network architecture, set up test systems to validate your switching solution, install and configure Nexus switches, define and enforce effective policies, run security and compliance evaluations, set up advanced monitoring and alert systems, consolidate network resources by means of virtualization, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and set up the advanced zero-downtime features available for Nexus products. Progent's consultants can also assist you to migrate non-disruptively from legacy Nexus switches or Catalyst switches to current Nexus switches.

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    Progent's CISSP-certified network security experts can assist businesses of all sizes with any facet of IT security. Progent can help create efficient security solutions that guard a small office against advanced threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile clients sharing network resources spread over a mix of physical datacenters and various clouds.

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    Progent can assist you in all facets of your upgrade to Exchange 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup activities and allows rapid restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can help you to restore your critical data.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.

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