Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most successful products for maintaining mobile access to email, scheduling, web programs, and other critical business information. Progent can provide Virginia Beach, Virginia businesses the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry deployments or migrate efficiently to a more popular smartphone platform.
As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the norm for companies of any size, effective deployment and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small organizations frequently turn to external consulting professionals who offer expertise in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and repair BlackBerry environments economically and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven online support model, provides small companies a budget-friendly alternative for integrating BlackBerry products seamlessly into their IT system.
Progent's experts can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined administration tools to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.
BlackBerry BES Server Consulting Services
The BlackBerry Enterprise Server (BES) gives companies a single and secure mechanism for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry devices with workstations to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry handsets can have effortless access to Exchange email as well as to IM-enabled software through Microsoft Office Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to plan, deploy, and maintain BlackBerry Enterprise Server (BES) so that you maximize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.
Expert BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide expert technical help to companies in the Virginia Beach region or anywhere in the state of Virginia. Progent's seasoned online technical support experts have helped IT organizations solve network problems and reduce support costs in every state in the United States and established a large base of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers remote assistance for a broad array of issues associated with RIM BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Important BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs analysis, system architecture, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart choices about alternatives for software versions, processors and storage, network architecture, and application configuration.
To optimize network security, Progent's BlackBerry-certified consultant can assist your company to select and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry device users on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a BlackBerry-Certified Expert
To ask Progent about technical support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.