For small office computer networks located anywhere in the state of Virginia, Progent's Microsoft and Cisco authorized engineers can provide remote phone assistance and remote troubleshooting to fix your network systems troubles quickly and cost effectively. Progent has acquired world-class skills, advanced software utilities, and support knowledge bases to diagnose and resolve network problems while avoiding the expense and time delays normally associated with onsite service dispatches.
If your Virginia small business is located outside of the larger urban areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your nearby network support choices may be limited in skills, or not available during urgent situations. This results in a network environment that is unpredictable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of network consultants average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical tasks for a diverse range of customers. This means you get not just the technical skills needed for the task, but an expert with proven methods for applying those skills to provide efficient network solutions.
Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced remote consulting for disaster recovery/business continuity planning, validation, and education to help you to prepare for potential catastrophes, minimize service disruption for your most critical network operations, avoid data loss, and meet regulatory mandates and business obligations. Progent's business continuity experts can work closely with your executive and IT administration group to perform risk analysis, identify dependencies, identify the assets needed to operate your business, prioritize business-critical network services and define acceptable restoration times, select colocation centers, configure secure offsite connectivity for crucial employees, implement notification mechanisms and define responsibilities for personnel, document a complete recovery and test plan, and train management and technical staff to execute the agreed upon solution. Progent's Windows Server 2016 disaster recovery experts can show you how to design and build a cost-effective disaster recovery solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's massive Azure cloud.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was founded in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the network security capabilities addressed within GIAC accreditation including auditing network vulnerability, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to design, deploy, and fix any aspect of your iOS and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or long-term engagements to help you complete large-scale projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, secure and efficient network infrastructure that is best suited to your computing model. Progent can also provide online or onsite training to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that maximizes the strategic value of your IT system.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or inappropriate data or spam. ProSight Email Guard's email content filtering technology can also help your business avoid being blacklisted and stay compliant with industry security standards and government mandates including HIPPA, Sarbanes-Oxley and PCI DSS. Learn more about Progent's entire ProSight line of value-priced network monitoring and management services for small and mid-size organizations.
Integration Help for Office 365 Applications and Services
Office 365 is Microsoft's growing suite of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud services are available in an array of subscription plans intended for customers from students and households to enterprises. Progent can provide quick and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help you to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support cross-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
World-class Cisco Support from Expert CCIE-certified Engineers
Progent is the leading source of easy, quick, and affordable access to Cisco CCIE Certified engineers. Cisco Certified Internetwork Experts are recognized network experts who are awarded this top-level certification only as a result of intense testing by Cisco. CCIEs are able to resolve the most complicated issues surrounding network design, implementation, troubleshooting, and service. Progentís CCIE professionals cooperate closely with Cisco engineers in analyzing problems with Cisco's IOS platform and devising fixes or obtaining software updates to correct problems. Progent offers quick access to a CCIE by phone so that you are able to receive immediate help for complex network troubles that are impacting worker productivity but are outside the expertise of your local IT support providers.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a range of network consulting services to help organizations of any size to maintain, administer, and troubleshoot environments that incorporate workstations, laptops, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support.
Progent's Integration and Training Services for Office and Office 365
Progent's certified Office and Office 365 experts can help businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a seamless productivity solution that offers fast ROI and enables improved business outcomes. Progent can help you to interface Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems between various releases of Office and offers customized online Office and Office 365 instruction to individuals and teams.
SharePoint Server 2016 Migration and Hybrid Integration Consulting
Microsoft SharePoint Server 2016, intended for local installations of SharePoint, offers deep integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid environments that seamlessly unify local and cloud-based resources. Additional improvements include rapid provisioning with the new MinRole feature, increased scale, higher performance, stronger cybersecurity, advanced analytics with Power BI support, and a more engaging user experience for collaboration. Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite expertise, software development, and technical support services for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint. To find out more, visit SharePoint 2016 Migration Expertise.
Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
SQL Server 2014 includes major enhancements in critical areas such as performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consultants can provide efficient online and onsite consulting services such as system design, deployment, administration, troubleshooting, and application development services to help organizations of any size to achieve fast return from their SQL Server 2014 investment. In case your organization is currently running Microsoft SQL Server 2014, Progent can help you to carry out a cost-effective migration to Microsoft SQL Server 2016.
Microsoft SharePoint Server Support
Progent's Microsoft-certified SharePoint Server 2013 engineers, SharePoint 2010 engineers and Office SharePoint Server 2007 experts can help you evaluate the economic case for implementing the current version of SharePoint, advise you on the appropriate version of Microsoft SharePoint for your application, offer setup and deployment expertise, help you to install Microsoft SQL Server as a supporting database manager, improve your network integrity, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint, develop a company-wide security plan that encompasses portal technology, and provide troubleshooting and Help Desk Call Center services.
Contact a Progent Network Consultant
To see how you can access a Progent network support expert for remote or onsite support in #(state), call 1-800-993-9400 or go to Remote Network Help.