For office computer networks located within the state ofVirginia, Progent's Microsoft authorized technical team members can provide phone help and remote troubleshooting to repair your network problems fast and affordably. Progent has acquired top-notch skills, sophisticated tools, and support knowledge bases to identify and resolve computer network problems without the expense and time delays associated with in-person technical service visits.

If yourVirginiaorganization is located beyond the larger metro areas such asVirginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your local network systems support choices may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unusable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical tasks for a diverse range of customers. This means you get not just the technical competency needed for the job, but a consultant with proven methods for applying those skills to provide affordable network solutions.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer advanced remote support to help organizations of all sizes to connect their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective hybrid environments that can include Windows and Linux operating systems and applications in hybrid network models that combine physical resources along with public clouds. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Office 365 integration solutions with on-premises Exchange and Azure hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

Oracle Database Administration Services and Application Development
Progent can provide affordable access to an Oracle certified expert for Oracle database administration support or an Oracle software developer. Progent can help your business to develop efficient solutions for key Oracle database administration tasks including performance tuning, backup and restore processes, and information protection, or train your IT staff how to follow industry leading practices for streamlining major management procedures. Progent can in addition offer the support of a PL/SQL developer to help your company to build, tune, troubleshoot, or migrate Oracle programs that can vary from business reports to database-powered web commerce sites. Progent offers experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune current SQL programs using Oracle's SQL Tuning Advisor.

Online Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class remote support for Microsoft and Cisco-based networks anywhere in the U.S. Progent's certified professionals have the knowledge and experience to help you to analyze and resolve tough network problems quickly and affordably. The breadth of information technology expertise represented by Progent's team of consultants makes it possible to escalate even the most difficult issues to appropriate specialists as required. Whether you require one-time phone support and remote repair or continuing availability of a Helpdesk Call Center, Progent's consultants can provide your organization with enterprise-level support without the cost and administrative overhead of running a large in-house IT group.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent can provide easy, quick, and affordable access to Cisco CCIE Certified engineers. CCIEs are highly-qualified networking gurus who earn this top-level classification only after intense examination by Cisco. CCIEs can handle the most complex problems surrounding network architecture, setup, repair, and support. Progentís CCIE professionals work intimately with Cisco in-house staff in analyzing issues with Cisco's IOS platform and developing workarounds or acquiring patches to correct anomalies. Progent can provide fast access to a CCIE by phone so that you can receive instant help for tough network problems that are affecting business productivity but are beyond the scope of your local IT service providers.

Immediate Assistance for Urgent Issues
With Progentís urgent online computer troubleshooting services, your company can get instant support for problems that are causing lost productivity. Remote help eliminates the long wait and increased cost required for on-site computer service. For day-to-day administration tasks, Progentís online support engineers can complete the majority of jobs within minutes of a request, rather than requiring you to wait for hours for on-site support to show up.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small company's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to move to any data center. Progent's Private Cloud hosting options are built on proven virtualization platforms that allow small and midsize companies with mixed- platform environments to economize significantly on the expense of capital investments, system support, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence. Find out more about Progent's ProSight family of managed IT services for small and mid-size organizations.

Broad and Deep Expertise with Business Information Networks
Progentís group of over 100 networking consultants means clients can take advantage of the leverage of more than a thousand years of combined background and collective knowledge to resolve the most difficult network problems. Progentís certified network consultants possess the know-how to identify solutions quickly and deliver them cost effectively.

Responsiveness of Progent's Technical Response Center for Remote Technical Support
Progent's Technical Response Center is committed to providing the best level of remote network support possible for both urgent and standard issues. For emergency issues that affect many users, crucial individuals, or a line-of-business program, the TRC will engage in less than an hour. For standard problems, the TRC will within two hours. In all cases, your trouble ticket will be generated promptly and accurately, You will receive an acknowledgement from the trouble ticket system, and the TRC will check with you regarding each corrected issue to confirm you are comfortable with the resolution and ready to close out the ticket. Learn more concerning Progent's TRC Customer Commitment.

Microsoft SQL Server Software Development
Progent's SQL Server application developers can assist you to create and maintain applications that utilize the SQL Server database platform. Progent follows leading practices to build efficient, easy-to-manage SQL Server applications and knows how to team with a client's IT staff to complete projects in a timely and cost-effective manner. Progent for can assist you to build Microsoft SQL Server solutions by providing a wide array of consulting support services including functional specs, data tier architecture, ETL development, T-SQL programming, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, partitioning, reusable schema, replication mechanisms, security, and business continuity.

Security Inventory Scanning for Small Business Networks
Progent has put together two ultra-affordable service packages intended to allow small companies to receive an objective network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer administers an extensive test of your IT infrastructure from beyond your firewall to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a system scan from a secure machine inside your firewall to determine vulnerabilities to inside assaults. Both security inventory services are set up and executed from a protected remote site.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the benefits of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your critical applications, plan an efficient network topology for a cloud-based or hybrid deployment, create and execute a smooth migration strategy, educate your IT management and technical support staff, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup protects critical company data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to help your business to plan, configure, operate and repair a BDR solution based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consulting and management.

Progent's Consulting and Training Support for Office and Office 365
Progent's certified Office and Office 365 consultants can help companies to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides quick ROI and promotes improved business outcomes. Progent can assist your company to integrate Office or Office 365 applications with each other and with other core Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility issues between various releases of Office and offers customized online Office and Office 365 instruction to individuals and groups.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

Talk to a Progent Network Consultant
To find out how to get in touch with a Progent network consultant for online or on-premises expertise in #(state), phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::


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    Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.

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    Progentís Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the rapid creation of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.

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    Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote services to assist you to design, develop, pilot test, deploy, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your existing Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between various versions of Excel. Progent can provide as-needed help to organizations looking for a fast fix to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or creating line-of-business applications built on Office Excel. Progent's affordable webinar training for Office Excel can be customized to meet the special requirements of individuals or groups.

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    Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small organizations to transition from the older stand-alone on-premises datacenter to the new hybrid computing paradigm that includes both local and cloud-based resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost advantages of moving to Essentials and adopting a hybrid local/cloud-based model for your computing ecosystem. Progent offers comprehensive project management so you can design and carry out a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide ongoing consulting help, troubleshooting, and customized training.

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    Progentís professionals provide experience in a variety of disciplines relevant to mobile networking such as system architecture, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified professionals can save your business work and money by using their wireless expertise to show you how to choose and configure wireless networking technologies that fit the needs of your business. Progent can also optimize your network architecture so that mobile data devices perform better.


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