If your business network is in Virginia you can now get fast remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified support specialist to resolve urgent issues involving your IT network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible online of any nationwide support organization in the United States. Rates are competitive, billing is by the minute, sign-up is immediate, and support is unbeatable.
In case your Virginia network is situated some distance from major metropolitan neighborhoods such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when there's a network crash. This can result in a drop in productivity for your business, angry clients, idle employees, and distracted management. By contacting Progent's remote support, you can get in touch with a Certified consultant ready to offer expertise whenever you have to have it to get your network running.
Because Progent charges for remote service per minute, your company is invoiced only for services received. Progent imposes no startup fee. Some online consulting companies have large minimum payments or charge for each quarter hour or longer. Progent's by-the-minute granularity and simple pricing mechanism do away with large bills for fast solutions.
If your Virginia business requires remote support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's experienced team of remote support engineers possesses a broad range of in-depth information technology knowledge. This allows Progent's online service specialists to deal successfully with the most complex network trouble faster than is possible with ordinary third-party support firms or with the internal IT staff usually found in smaller businesses. Progent has refined the tools and experience to fix technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE consultants have been awarded professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help businesses who maintain environments incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service group makes available the services of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers online contact with professionals with a variety of security certifications including Certified Information Security Manager (CISM) Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's group approach to repairing network difficulties streamlines service escalation, if appropriate, to experts with sufficient background to resolve unusually tough support calls. This accelerates remediation of urgent problems, avoids system downtime, and minimizes technical support bills.
For businesses throughout Virginia, Progent offers fast online access to a UNIX/Linux, Solaris, macOS or OS X consultant for emergency support to troubleshoot computer issues that are impacting business productivity and are not within the experience of your on-hand IT maintenance organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier support professionals can interface with your computer environment using state-of-the-art remote support tools in order to perform fast and affordable analysis and resolution of serious network problems.
Services Progent's Online Support Experts Can Offer Your Virginia Company
Progent's network engineers are qualified to provide advanced assistance for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft solutions including:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online network service team can help Virginia small businesses to maintain a large assortment of IT products and technologies including system infrastructure, email support, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server products for processor consolidation and centralized administration, and transitioning from older applications to modern solutions based on updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support experts can provide remote troubleshooting for systems based on leading derivatives of UNIX including:
macOS and OS X,
IBM AIX OS,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Products
Progent leads the network support arena for offering fast and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who qualify for this prestigious certification only after thorough examinations supervised by Cisco. The vast majority of Cisco CCIEs are hired by large enterprises or national Internet service providers (ISPs), and so their expertise is not easily available to small and midsize businesses.
Progent is one of the few IT technology service organizations that ensures that CCIEs stay available to assist small and mid-size businesses. In addition, Progent facilitates quick communication with a CCIE via phone so your company can receive timely support for complex network problems that are disrupting your productivity but are outside the comfort zone of your ordinary network support resources. Progent's CCIE support experts can access your network via secure remote troubleshooting technology to provide quick and economical analysis and resolution of urgent network problems. To find out more information concerning Progent's expertise in Cisco infrastructure, refer to Cisco Network Consulting Support.
Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-expert remote service engineers can provide computer system repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of support engineers who can assist your company with a wide range of technology practice areas such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2019 planning and configuration,
Microsoft Exchange 2016 migration, Exchange Server 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint 2019 planning and integration,
Skype for Business Server planning and deployment support and Lync 2010 migration, Microsoft Forefront TMG management and ISA Server maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified Security Professionals
Progent offers you contact with qualified CISA, CISM, and ISSAP security professionals who offer a range of security services to improve the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or assist you to recuperate fast from a breach. Security solutions offered by Progent include: in depth security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Nikto; fast recuperation from virus and worm attacks; integrating firewalls; designing safe architectures for remote and mobile access; securing your email system against viruses, spam and DHA attacks; and offering continual automated monitoring. For additional information about Progent's security support for small and medium-size businesses, see Progent's Professional Expertise for Network Security.
Applications Support: Training, Development, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Macintosh computing by providing consulting services and training in graphics, sound, and video. Progent's consultants can provide expertise in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group can supply professional consulting expertise and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for popular Microsoft business applications such as CRM, MS Project, Word, and MS Office Excel. To find out additional information about Progent's consulting, custom development, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Support and Outsourcing Options
Progent offers a selection of service offerings for Help Desk services including UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified networking specialists. Progent's Call Center staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your clients instant communication with a large support resource with years of experience in phone help and online troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk Call Center a respected recognition as a solid contributor to business success, and Progent's charter is to resolve and not just report problems. To learn more information on Progent's Help Desk support and outsourcing services, refer to Progent's Call Center Support.
Progent's Online Support Technologies
Progent has developed a set of optimized tools, refined over many years of field experience, focused on allowing the highest quality of service for providing online technical help and troubleshooting for small and medium-size business IT systems. Progent provides secure VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN offsite connectivity allows the engineers of Progent's remote service group to connect to your network remotely without violating network security.
Progent's sophisticated customer support database software includes comprehensive documentation for all service provided to Progent's customers. Each authorized Progent team engineer has access to the details of services delivered to every customer by any staff member. This archive of problems and solutions is structured as a conveniently searchable internal knowledge base that permits Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the value of Progent's support services improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional vast support databases and to vendors' internal support staff that allow Progent's remote service experts to find the best solutions promptly.
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
To learn how to ask a UNIX/Linux engineer or a Cisco CCIE for emergency remote consulting support in Virginia, call 1-800-993-9400 or visit Expert Online Computer Support.