If your business computer network is in the state ofVirginiayou can now get fast remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to resolve emergency problems involving your network. Progent retains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible online of any independent support firm in the U.S. The cost is reasonable, billing is per minute, sign-up is immediate, and service is unbeatable.
If yourVirginianetwork is situated outside of larger metropolitan neighborhoods likeVirginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts may be problematic during an urgent situation. This can result in a loss of income for your business, upset clients, idle workers, and defocused management. By utilizing Progent's online services, you have access to a Certified consultant who can offer expertise when you require it to get your computer network operating.
Because Progent charges for online help on a per-minute basis, your company owes only for technical help received. Progent requires no startup charge. Some online support organizations have significant minimum time requirements or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing policy eliminate unexpectedly large bills for fast solutions.
If your Virginia business needs online help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.
Why is Progent's Remote Support Services Unique?
Progent's seasoned team of online consulting professionals possesses a wide range of in-depth information technology skills. This enables Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is feasible with typical third-party service organizations or with the in-house IT resources commonly available to smaller companies. Progent has developed the tools and experience to fix problems economically in many different network environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have qualified for professional certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.
To assist businesses that maintain networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online support team can provide the expertise of consultants have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent provides remote support from engineers who have been awarded a variety of security credentials such as CISM consultants, CISSP experts, and ISSAP engineers. The range of Progent's expertise combined with Progent's cooperative approach to fixing network problems allows service escalation, if needed, to experts with relevant background to deal with unusually intractable jobs. This accelerates resolutions of serious problems, avoids network downtime, and reduces maintenance invoices.
For organizations in the state of Virginia, Progent enables fast remote access to a UNIX, Linux, Solaris, Apple macOS or OS X engineer for urgent help to troubleshoot network issues that are damaging business productivity but are beyond the comfort zone of your in-house network support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier consultants can interface with your system with state-of-the-art remote troubleshooting utilities in order to deliver fast and affordable analysis and resolution of critical IT problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Virginia Company
Progent online professionals are qualified to deliver expert support for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote network support staff can assist Virginia small businesses with a broad array of computer products and technologies such as network infrastructure, email solutions, security consulting for computer systems and company processes, Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, virtual server technologies for server economization and streamlined administration, and moving from outdated systems to modern environments based on newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer online troubleshooting for computers based on popular derivatives of the UNIX operating system including:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux products such as
Cisco Network Architecture and Security Solutions
Progent is unmatched in the network support industry for offering immediate and economical access to Cisco CCIEs. CCIEs are sought-after networking professionals who earn this advanced credential by completing intense testing supervised by Cisco. Usually Cisco CCIEs work for large corporations or national ISPs, and consequently their skills are not readily accessible to the general public.
Progent is among the only network support organizations that makes sure that Cisco CCIEs stay accessible to support small and medium sized companies. Also, Progent facilitates quick access to a Cisco CCIE via telephone so that you can benefit from timely support for complex system problems that are disrupting your business but are outside the competence of your usual system maintenance resources. Progent's CCIE consultants can connect to your system via state-of-the-art on-line troubleshooting technology in order to provide quick and affordable diagnosis and remediation of critical network anomalies. To learn more information about Progent's services for Cisco infrastructure, visit Cisco Technology Professional Support.
Microsoft Partner for Online Technical Support for MS Windows
Progent's Microsoft-premier remote support experts can deliver computer system problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of support engineers who can assist you with a broad variety of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 integration,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 integration,
Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint 2019 planning and integration,
Microsoft Teams configuration help,
Skype for Business configuration support and Lync Server maintenance, Forefront TMG 2010 management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows Essentials cloud integration.
Premier System Security Engineers
Progent offers you access to qualified CISM, CISSP and ISSAP security engineers who offer a range of system protection solutions to strengthen the protection of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist you to revive promptly from an assault. Security solutions offered by Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Netcat; efficient recovery from virus and worm assaults; configuring firewalls; designing safe architectures for remote and mobile access; protecting your messaging system against spam and directory harvest attacks; and implementing 24x7 proactive monitoring. To learn more information concerning Progent's security expertise for small and midsize companies, visit Progent's Engineering Expertise for System Security.
Business Applications Support: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering help services and education in graphics, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth consulting support and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for Microsoft applications including CRM, MS Office Project, MS Office Word, and MS Excel. For more information about Progent's consulting, programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Help Desk Support Alternatives
Progent offers three service offerings for Call Center services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who need the timely availability of an effective Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Call Center staff. Progent can act as a main Call Center for your business, represent an escalation alternative for tough network issues, or be available in overflow instances when your other service providers are too busy. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or enhancing your current one, evaluating or customizing Call Center application software to meet the special requirements of your business, or providing temporary staff to operate online in conjunction with your in-house Help Desk Call Center resources during demanding events such as software migrations. To find out additional information on Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Support.
Progent's Online Support Technologies
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Now
Progent's advanced customer support database system stores comprehensive documentation for all service delivered to Progent's clients. Every authorized Progent team consultant has access to the details of support delivered to each client by any team engineer. This history of problems and fixes is structured as a conveniently searchable internal knowledge base that permits Progent's remote support professionals to communicate their experiences company-wide to make sure that the value of Progent's support services grows over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other extensive support knowledge bases and to vendors' in-house technical staff that allow Progent's online service specialists to find the optimal solutions quickly.
To find out how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for emergency online engineering help in Virginia, phone 1-800-993-9400 or visit Expert Online Network Support.