For small company network systems located within the state of Virginia, Progent's Microsoft certified engineers can provide phone assistance and troubleshooting to repair your network troubles quickly and cost effectively. Progent has acquired top-notch expertise, advanced software tools, and support knowledge bases to diagnose and fix IT problems without the cost and time delays associated with on-site technical service dispatches.

If your Virginia small business is situated beyond the larger urban areas such as Virginia Beach, Norfolk, Chesapeake, Richmond, or Arlington, your nearby computer support choices may be limited in skills, or not available during an emergency. This results in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of network professionals average more than ten years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not just the technical expertise needed for the job, but an expert with field proven methods for applying that expertise to assist with efficient network solutions.

Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the typical remote Cisco router consulting services available from Progent include configuring hostname, IP addressing, routing tables, NTP, and user accounts; configuring HSRP, aggregation, static to EIGRP redistribution, and ECN gateways; fixing policy based routing to MPLS, routing maps, line settings and BGP peering arrangements; updating router's IOS image; validating failover; troubleshooting VPN tunnel issues; making a network diagram and documenting configuration; plus policy and disaster recovery strategy.

Full Range of Security Help
Progent's CISA, GIAC, and CISSP certified security engineers can help you to perform complete security assessments, restore operations rapidly from virus and worm attacks, configure firewalls, configure safe mechanisms for off-site and mobile access, install spam and virus protection and email encryption, and create a corporate-wide security plan based on round-the-clock automated monitoring. Progent's ProSight suite of remote security monitoring and management services includes ProSight Active Security Monitoring for behavior-based threat detection and ProSight Enhanced Security Protection for centralized endpoint protection.

Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV ERP offers powerful new features such as Personalized Role Centers, improved analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts offer programming, integration and debugging services to enable your company to benefit from Microsoft Dynamics NAV. Progentís consultants can show you how to connect Microsoft Dynamics NAV to additional systems and programs. In addition, Progent can assist you to create and utilize data warehouses so you can improve your understanding of your operations, attract additional clients, refine your sales strategies, and build productive alliances.

Disaster Recovery/Business Continuity Planning Support
Progent can provide advanced online consulting for business continuity planning, testing, and education to assist your company to respond to potential catastrophes, minimize service disruption for your most critical IT functions, eliminate lost information, and meet regulatory mandates and contractual requirements. Progent's business continuity experts can team with your executive and network administration group to provide risk analysis, define dependencies, specify the assets required to run your business, determine business-critical network functions and specify acceptable restoration times, select hot backup centers, set up secure remote connectivity for key employees, implement notification mechanisms and assign responsibilities for staff, write a complete recovery and test plan, and provide training for management and technical staff to execute your business continuity solution. Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy an affordable disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure cloud.

Eliminate Reliance on an Individual Freelance Consultant
By developing a partnership with a full-service IT support company such as Progent rather than with a freelance consultant, you are ensured fast access to experienced experts whenever you need them. You no longer have to be concerned that sickness, classes, time off, or conflicting priorities with other clients will cause you to be without help when you have an emergency.

Desktop Consulting and Support Services
Progent offers a wide range of cost-effective services to help you business to deploy, integrate, repair, and administer workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent's desktop consulting services include Windows 10 migration support, Microsoft Windows 8.1 technical support, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit operating system upgrades.

Progent's Integration and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 consultants can help businesses of any size to incorporate Office desktop and Microsoft Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless solution that offers fast return on investment and promotes better business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 applications with each other and with additional core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems with various releases of Office and offers customized online Microsoft Office and Office 365 training to individual users or groups.

Ransomware Removal and Recovery Consulting
Progent offers the services of proven ransomware recovery experts with the skills to restore a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky. For more information, visit ransomware cleanup and restoration consulting.

MS Dynamics GP Customization and Training
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud integration, supports the most popular smart phones and tablets, allows one-time sign-on with Azure Active Directory, and strengthens security. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and hands-on experience to address the critical IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.

Desktop and Mobile Device Unified Administration Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, System Center 2012 Configuration Manager design and deployment and Microsoft Intune expertise to consolidate and streamline the management of your PCs and Cloud-connected mobile devices. Progent can assist you to upgrade smoothly to SCCM 2016 from an older device and application management platform or help you to modify your current SCCM 2016 ecosystem to accommodate your evolving business requirements.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to validate the knowledge of computer security professionals. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with all of the network security services covered under GIAC certification including auditing network vulnerability, event management and response, intrusion detection, web services security and SIEM solutions for compliance with regulatory requirements for reporting security incidents.

Contact a Progent Computer Consultant
To learn how you can get in touch with a Progent computer support expert for remote or on-premises help in , call 1-800-993-9400 or visit Online Network Help.