Network Help for Midsize Businesses
Overview of Progents's Private Cloud Hosting Services: ProSight Virtual Hosting
Additional Topics of Interest
VMware Site Recovery Manager and NSX Integration Professional
VMware NSX Architecture Engineer
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a repeatable process for recovering services rapidly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware SRM.
SCVMM 2012 Live Migration Outsourcing
SCVMM 2012 Live Migration Consulting Services
Progent can assist organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can help your company to move from an older edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to enhance and repair your current SCVMM environment so you realize the highest possible business value.
Citrix VDI Support and Setup
XenDesktop IT Consultant
For desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop environment that improves the business impact of your IT network; configure XenDesktop software with your physical and virtual servers, user computers, and peripherals; migrate your older virtual desktop software to current versions of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also train your network managers to adhere to best practices to manage XenDesktop effectively.
Computer Consulting Tracking Service Costs
Emergency Service Database Setup and Support
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed services. Unlike many independent consultants or small support organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation sent by each staff member to every customer. The discipline of documenting and organizing support records results in more effective service and eliminates a slew of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Modern Network Security Online Support Services
ProSight Phishing Defense Services
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis tools from SentinelOne to guard endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the complete threat lifecycle including filtering, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against new attacks.
Microsoft Windows Small Office Network Consulting Services
Microsoft Windows Computer Network Consultant
Progent imposes no initialization charge and asks no monthly commitment for support services provided during regular business hours. Progent's small granularity eliminates large invoices for quick repairs so you won't be tempted to allow simple problems to fester. .
NetDocuments DMS Engineer
NetDocs Troubleshooting Engineers
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent can provide online access to NetDocuments consultants to help legal departments and law firms to design, deploy, manage, optimize, or debug a document management system solution based on NetDocs.
Specialist Small Business
Small Company Information Technology Consulting
If you have a company network with 10 to 50 network clients, Progent's IT outsourcing services save your business from dependence on single freelance service provider while giving you affordable and reliable access to enterprise-class network support. By providing network support help when you require it, providing specialized knowledge for key applications, delivering unique support such as 24x7 server monitoring, and charging only for support you receive, Progent gives you an affordable way for optimizing the business value of your small office network. Progent is the intelligent way for small businesses to create and maintain a robust and secure information system and to benefit from quick access to the skilled consulting typically restricted to businesses who can support a sizeable internal IT group.
Solaris with Windows Consultants
UNIX with Windows IT Consulting
If your business runs a UNIX or Linux network or a mixed-platform IT environment, Progent's CISM and ISSAP-premier security specialists can help your whole organization in a broad range of security topics including security management procedures, security architecture and strategies, connection control products and methodology, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM and CISSP define the fundamental competencies and international standards of knowledge that network security professionals are required to master. These certification offer executive management the assurance that consultants who have earned their CISA or CISM certification have the experience and theory to offer world-class security management and consulting services.
An index of content::
Setup and Support Wave 2 wireless controller
Top Ranked CCNP Expert Certified prime infrastructure Online Troubleshooting
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user type and location. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
MSP360 Ultimate Backup Remote Technical Support
Computer Consulting MSP360 Managed Backup
Progent can help you to create, deploy and troubleshoot a backup solution built around MSP360 software. MSP360 offers file/folder or image-based backup/recovery for VMs and physical machines, works with all leading public clouds, and permits businesses to create a backup solution with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss resulting from human mistakes, system errors, ill-intentioned insiders, and external attacks such as ransomware.
Exchange 2003 Server Upgrade Remote Troubleshooting
Exchange 2003 Online Support
Progent's Microsoft certified support team can help you design and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business goals.
Best Consultant Network Management Outsourcing
Consultant ProSight Remote Network Management
Progent's ProSight portfolio of managed services are intended to provide organizations who have minimal internal IT support staffs with low-cost access to world-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include fixed network maintenance expenses, smart automation of common management tasks, continual adoption of the latest technology, smooth transition from older technology to current solutions, improved alignment of information technology with strategic objectives, guidance from veteran network consultants, and freeing up management to concentrate on business issues rather than ever-changing network technology.
Automatic Fail-over Online Consulting
Fully Redundant Network Services
Progent’s non-stop inter-site connectivity and fault tolerant system connection professionals can help small businesses create non-stop Interoffice connectivity through redundant system architectures featuring transparent failover. Progent’s CCIE engineers can plan and implement ultra-reliable Inter-office networks supported by fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical non-stop interoffice networking.
Microsoft GP/Great Plains Technology Consulting Services
Dynamics GP/Great Plains Consultants
Dynamics GP allows you to expand and control your company more efficiently by delivering deep access to decision-driving data and a rapid return on investment. Dynamics GP offers important productivity benefits such as its ability to extend the reach of your company, manage your accounting, automate financial operations, standardize procedures throughout your company, improve inventory control, enhance order accuracy, expand revenue and shorten lead-time, and increase free cash flow. Progent can help you configure and maintain a reliable, secure server and network foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to make sure you derive all the benefits of your Microsoft Dynamics GP business management system.
Project Planning Specialists
IT Development Project Technology Professional
For advanced project management assistance, Progent can provide the services of veteran information technology experts with years of background in IT management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients adhere to best practices to make sure development or deployment projects are successfully completed on time and within budget.
Cisco Certified Expert Onsite Technical Support Jabber and Expressway for Mobile and Remote Access
Jabber Troubleshooting Remote Troubleshooting
Progent's Jabber consultants offer remote or on-premises expertise to assist organizations of any size to design, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for all the products, technologies and services that go into building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other pieces of a cohesive collaboration ecosystem.
Microsoft Dynamics GP ERP Remote Support
Dynamics GP Accounting Online Support Services
Progent can show you how to plan and execute an efficient move to Dynamics GP/Great Plains so that you retain your information, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity interruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce programs that work seamlessly with Dynamics GP 2010/Great Plains 2010.
SCOM 2012 Fabric Monitoring Technology Consulting Services
Technology Consulting Microsoft SCOM 2012
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and repairing SCOM environments and offer companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
Computer Security Assessment Consultants
Web Application Security Assessment Consultant
Progent has created special network security service bundles designed to provide larger enterprises an objective and thorough network security assessment from a team of certified security engineers. All Progent's network security evaluation packages feature a collection of procedures like automated scans from inside and from outside the network security perimeter, expert interpretation of captured data by certified security consultants, production of a report documenting the findings, plus a live concise executive summary and an in-depth interactive review for internal network administrators.
Urgent Business Analytics Design Firms
MS Certified Database DBA Remote Technical Support
Progent’s expert software programmers, database designers, and program managers can assist enterprise clients to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by offering database designers and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with additional applications such as SQL Server and Office Excel to create data-driven intranets and portal sites. Progent also can provide experience with multiple web development technologies and can help businesses to build, enhance, troubleshoot, or port web-based applications to take advantage of the most current web technology.
Helpdesk Sharing Technical Support Services
Helpdesk Sharing Technology Consulting
Progent’s Shared Help Desk service makes it possible for your business to share responsibilities for Help Desk services transparently between your IT team and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Recruit Network Consultant Contract Job
Network Professional Job Opportunity
If you are a network engineer with technical support expertise, teaming with Progent and assisting our clients will expand your skills through interaction with our staff of motivated, world-class consultants. Progent's focus on offering IT expertise and technical support to small companies will give you the opportunity to work closely with decision makers and add tangibly to the growth of dynamic organizations. In addition, Our virtual office network provides state-of-the-art tools for off-site service and wireless access to allow you to come up with fast solutions when you take on mission-critical problems.
Flexential Internet Data Center Technology Professional
Flexential Tampa Colocation Center Professionals
Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting services. Progent has a team of network experts based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover preparedness consultants. Progent can also help your business to design and carry out a move to the Flexential data center by providing services such as designing solution architecture, recommending hardware, system configuration and testing, troubleshooting, streamling online network management, and training your network support team.
Microsoft Exchange 2003 On-site Support
24x7 Exchange 2003 Remote Technical Support
Progent's Microsoft Certified engineers offer expert consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-site Exchange Server rollouts or upgrades and can provide local technicians to help large companies with installations of Microsoft Exchange in the or any region covered by Progent's consultants.
Technical Support Services Co-managed Call Center
Support and Integration Shared Help Desk Ticketing
Progent’s Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's roster of seasoned technical support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, responsibility, progress tracking, and reporting.
ProSight IP address management Specialist
ProSight IT asset documentation management Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can eliminate as much as 50% of the time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it.
Top Ranked SQL Server 2014 Reporting Services Consulting
Top Ranked Microsoft SQL Server 2014 Azure Backup Network Consultants
SQL Server 2014 incorporates major improvements in key areas such as speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services such as system design, configuration, management, troubleshooting, and application development services to enable organizations of any size to realize fast return from their SQL Server 2014 deployment.
ransomware vulnerability assessment Engineer
Professionals ransomware preparedness review
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's preparedness either to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to collect information concerning your current security profile and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that reduces your vulnerability to ransomware and aligns with your business requirements.
Top Quality Support and Setup Catalyst Switch IPv6
24-7 CCIE Certified Catalyst 6500 Switch Help and Support
Progent's Cisco-certified CCIE networking experts can help you to set up, manage, update, tune and debug Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and move efficiently from legacy switches to current devices.
IT Consultants MOM 2007
Open Now Remote Network Monitoring IT Consultants
Remote 24x7 network monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can afford a degree of network stability that was once limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as low-cost services designed to help you to identify and resolve a an array of network issues before they get big enough to impact productivity.
Windows Server 2019 Deduplication Integration Services
Windows Server 2019 System Insights Online Support Services
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Sun Solaris Remote Engineers
Sun Solaris Remote Services
Progent offers nationwide online technical support and consulting services for companies who run Sun Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Remote technical support provides maximum return for your information technology dollar by preserving client efficiency and shortening the hours charged for computer repair services. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In most of situations your network problems can be dealt with over the phone or through a mix of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP and ISSAP premier security specialists to assist with the most difficult network problems.
Modern Network Security Online Help
ProSight Phishing Protection Specialist
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis tools by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the complete threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.
UNIX with Windows Consulting Services
Top Ranked Professionals UNIX, Windows
Progent's UNIX platform support services offer small and mid-size companies and software developers support for administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent offers your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience provides you with a convenient single consulting firm to show you how to build and manage a secure and robust cross-platform network and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Fault Tolerant Internet Connections Remote Consulting
Support and Integration Redundant ISP
Progent's Cisco-certified IT experts can show you how to build an economical, high availability Internet configuration solution that can deliver non-stop Internet access through a broad array of high availability Internet access products and services including non-stop BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to show you how to apply the most current techniques for 24x7 Internet connectivity to build an affordable, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.
Contract Development SQL Server Capacity Planning
Emergency Microsoft SQL Specialists
Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts as well as to network users, lessening the difficulty of creating, integrating, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
SQL Server 2016 Monitoring IT Consulting
SQL Server 2016 Query Store Setup and Support
Microsoft SQL Server 2016 introduces major enhancements in performance, capacity, data security, high-availability, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured files in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist businesses of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Windows 2003 Server Setup and Support
Consultants Windows 2012
The complexity and integration requirements of Microsoft Windows Servers requires a network consulting team with practical experience and broad knowledge in planning and integrating seamless, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent’s IT services can assist you with planning, deploying, managing, and troubleshooting Windows Server systems that increase the productivity of your computer network. Progent’s consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
24x7x365 Firewall Audit Juniper SRX100 Router
Juniper SRX240 Router Security Firm
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Security Services Symantec VelociRaptor
Symantec Firewall Security Consultant
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances such as the Raptor and VelociRaptor family or show you how to migrate to more recent firewall/VPN technology. Progent can also enable you to design and execute a complete security strategy that can include firewall/VPN appliances and utilities, outsourced security and network defense services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop resource for continuing technical support, maintenance, education, and security expertise.
24x7 Nexus Switch EIGRP Online Consulting
Nexus Switch EIGRP Online Technical Support
Nexus series switches are designed to provide the speed, expandability, availability, cloud readiness, density, security and manageability needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting services to help your business to plan an efficient network topology, set up pilot environments to validate your switching solution, deploy Nexus switches, create and enforce effective policies, perform security vulnerability tests, set up advanced monitoring and alert systems, fully utilize resources by means of virtualization, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced high-availability (HA) features incorporated into Nexus products. Progent can also assist you to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.
Cisco and Microsoft Call Desk Sharing Computer Consultants
Supplemental Support Desk Consultants
Progent offers several essential types of Call Center support including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your customers convenient access to a reliable technical resource with extensive experience delivering phone support and remote access repair for IT systems based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected reputation as a solid contributor to company performance. Progent's goal is to resolve rather than simply record problems.
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