Additional Topics of Interest
Integration Services for Apple OSX Tiger
Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom training. Progent can help businesses to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For computer environments built exclusively on macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and maintaining a network environment that is available, secure, efficient and aligned with your company's objectives.
scom 2016 Office 365 integration Remote Support
Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable availability for critical workloads by providing unified, mixed-platform tracking of IT infrastructure deployed across on-premises systems and private and public clouds. Progent's SCOM consulting team offers advanced online and onsite expertise to help businesses of any size to plan, implement, tune, update and troubleshoot Operations Manager 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also help you expand your SCOM 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Microsoft Exchange 2003 Upgrade Online Support Services
Progent's Microsoft Certified engineers offer world-class support for major implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-site Exchange rollouts or updates and can supply local personnel to assist large companies with deployments of Exchange Server 2007 in the or any region covered by Progent's engineers.
SCOM 2012 Fabric Monitoring Network Consulting
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and fixing SCOM environments and can provide organizations of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
virtual application delivery Consult
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop environment that improves the business impact of your IT network; integrate XenDesktop software with your servers, end-user devices, and printers; upgrade your existing virtual desktop software to current releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to follow best practices to manage XenDesktop effectively.
Network Consulting Organization for Microsoft Solutions Framework Project Methodology
In conducting consulting tasks for corporate clients, Progent uses a phased methodology based on specified milestones in order to meet budgetary, scheduling and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert deployment. All facets are recorded to provide a comprehensive summary of technical services performed and to assist in ongoing network maintenance.
Engineer for Call Center
Progent offers three basic types of Help Desk support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals gives your customers easy access to a dependable support group with years of experience delivering phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected reputation as a key contributor to company performance. Progent's goal is to fix and not simply report problems.
Skype for Business and SQL Server Technology Professional
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional PSTN telephony. Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support services to help you to maintain and repair your current Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.
CRISC Certified Risk and Information Systems Control Systems Engineer Specialists
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management solution following best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.
Part-Time CIO Support
Progent can provide small companies with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to improve business operations so they align better with your business objectives. Your company can develop and implement a well thought out information technology strategy without incurring the expense of a full-time senior IT executive.