Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts can provide remote and onsite support services to assist you to manage and troubleshoot your current Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and verify a repeatable workflow for recovering applications and services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, help with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and troubleshoot a network-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit programs which you want to retain plus the new 64-bit editions of applications you wish to install.
Progent can provide a variety of economical online and on-premises consulting services to help your business to configure, manage, and debug workstations and handhelds based on Windows, macOS/OS X, iOS, Google Android, or Linux.
Colocation data centers make it possible for businesses to share world-class facilities for hosting computer hardware that runs mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your business with all aspects of your colocation program such as choosing and migrating to a colo facility, designing system topology, defining required equipment, on-premises and on-line maintenance, setting up offsite system administration, and training your support personnel.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer economical online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Cisco's security and remote access technology for small to mid-size businesses offer a complete array of manageable protection hardware and software to let you protect your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your corporate goals.
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to help you to plan, deploy, optimize and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
Progent offers comprehensive help for every phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, specification of all new software licenses and equipment required, suggested vendor sourcing, system testing at client site or at Progent's test facility, setting up temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous system, and training for customer's support staff and end users.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Progent's Juniper Networks-certified network engineer can help you to design and implement Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade smoothly from discontinued equipment to the latest releases. Progent's Junos OS consultants can offer expertise with Juniper's premier network control software to enable your business to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations maintain environments that incorporate a mix of Juniper's OS platforms.
E-Mail Guard from Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a regular Postini license, you can still get the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard anti-spam and virus protection service offering. Progent's certified email security consultants can help you devise an email protection plan that incorporates antispam and antivirus technologies and policies.
Progent can assist your business to evaluate the wealth of subscription plans available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid networks that transparently combine local and cloud-based resources.
Progent offers live remote instruction for an array of client applications and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Publisher and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the advantages of traditional in-person instruction, including instant communication between students and trainers, but avoids the expenses of transportation and the hassle of trying to accommodate the schedules of multiple trainees. Offered to single students or classes of all sizes, Progent's virtual training permits the teacher to run the seminar from an online facility and the clients can be spread throughout a campus or all over the the U.S. Virtual learning deploys powerful learning aids like broadcast white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specific subjects or extended in duration and wider in coverage.
Progent's Microsoft-certified consultants can help you to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can help you to build an infrastructure that fully supports SCCM by providing expertise with associated Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.
Progent can provide the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines.
Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
SQL Server 2014 includes major enhancements in critical areas such as speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works seamlessly across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite consulting services including planning, deployment, administration, remediation, and application development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.
Progent's managed services for software/firmware update management provide organizations of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices such as alarms and health monitors.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough examination and significant experience with network security architecture. ISSAP security experts possess in-depth knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.
Progent's Ekahau-certified Wi-Fi network design experts can assist you to plan, install, optimize, manage and troubleshoot a Wi-Fi solution adapted to your environment. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient one-stop source to help you build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an active ransomware attack. Call 800-462-8800
Even if your business has a minimal network support staff and a limited IT budget, your information network can still feature the same high availability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT consultants, the latest system management products for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Progent's Windows 11 consulting experts offer a variety of services for Windows 11 such as cloud and hybrid integration, mobile management, at-home workforce access, security and compliance, automated provisioning, and Help Desk support services.
Progent offers affordable online consulting to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and on budget.
Progent's Cisco Meraki wireless access point consultants offer online and on-premises support to help organizations of any size to plan, deploy, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology such as switches, ASR routers and firewalls to create a seamless network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and uptime for wired and wireless users irrespective of their mobility or computing device.
Progent's Cisco-certified CCIE network infrastructure experts can assist you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software expertise.
Progent's ProSight Virtual hosting services offer small and midsize businesses a range of advantages including reduced capital expenditures, savings on operational expense, improved management focus, world-class protection, greater availability, and regulatory compliance.
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Even if your business has a small computer support group and a limited IT budget, your information network can still feature the same high reliability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified network consultants, the latest network management products for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital network applications and servers up and running.
Progent's support services for software/firmware update management offer businesses of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's servers in an environment that gives the highest degree of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are built on mature virtualization architectures that enable small and midsize companies with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class reliability and an unmatched level of vendor flexibility.
If your business network combines Solaris platforms with Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high availability, superior performance, and tight protection. Progent's Sun Solaris and Windows integration support offerings feature network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network support and repair, on-site technical support, and Help Desk support.
Progent's Duo managed services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
For custom program development, Progent can provide programming experts to write business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers experts in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
In conducting consulting projects for corporate customers, Progent uses a phased methodology driven by defined milestones so as to meet budgetary, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, test models, design adjustments, and professional deployment. All facets are recorded to make available a detailed description of technical services delivered and to assist in downstream system maintenance.
Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and hardening data security by detecting cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Microsoft Office for Mac allows Mac users to run the world's most popular business applications. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows computers so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can provide service for networks that combine Mac with Microsoft Windows computers with extensive resource sharing, or networks which carefully restrict collaboration between Mac and Windows users.
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 platform and based on technology originally produced by Connectix, provides the power needed to carry out hardware reduction, software migration, and server isolation projects via virtualization techniques in an enterprise-ready IT network with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses wishing to improve operational efficiency in application development and piloting, upgrading from legacy mission-critical software, and server consolidation. Progent's certified Virtual Server consultants can help your business to evaluate and deploy MS Virtual Server.
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT support, staff, develop an enterprise-wide security plan, streamline network administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Catalyst line of wireless controllers streamline the management of wireless networks by unifying the configuration and management of wireless access points, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening data security by detecting cyber threats and filtering traffic content based on user type and locale. Progent can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
Progent's remote connectivity and smartphone synchronization specialists can help you to design and deploy connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they integrate tightly with your IT network, enabling your business to optimize the efficiency of your remote workers.
Progent's network engineers can assist you to streamline desktop PC update and patch management by providing expertise with administration platforms such as System Center Configuration Manager, SMS 2003, and Windows Server Update Services (WSUS).
Progent offers fast access to the expertise of seasoned Wi-Fi consultants who can help you to determine the benefits of Ubiquiti UniFi wireless APs for your company and help you to plan, install, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, provision, and position UniFi Wi-Fi APs for your required signal coverage and throughput.
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoints printers and scanners, network infrastructure appliances such as routers and wireless APs, and IoT devices such as alarms and health monitors.
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to assist you to design, install, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.