Progent's Microsoft-certified consultants can provide cost-effective online support and programming services to help you to plan, deploy, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web pages able to function as intranets, extranets, document and media management tools, wikis, data marts, business analytics, enterprise search, workflows, and other tools to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Project. Progent can assist you to upgrade from earlier versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small in-house network administration and support staffs with low-cost help from enterprise-class management platforms and technical experts. Benefits of the ProSight catalog of managed services include predictable network management costs, automation of routine administrative tasks, continual absorption of new information technology, smooth transition from legacy systems to up-to-date solutions, improved fit between computer technology with strategic objectives, guidance from seasoned network experts, and allowing management to focus on business instead of fast-evolving information technology.
Progent offers the expertise of a veteran consultant with years of experience installing, maintaining, and enhancing immersive telepresence systems from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal IT support team, your ISP, and your telepresence platform vendor to assist your organization increase the strategic value of your video conferencing ecosystem.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and fixing SCOM environments and can provide organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
The Help Desk support model used by Progent's Technical Response Center gives small and midsize organizations an efficient alternative to dependence on independent consultants by offering extensive technical knowledge shared by multiple engineering groups, optional round-the-clock availability of emergency help, escalation capability to world-class experts for handling even the most intractable problems, support consistency and reliability, quick follow-up enforced by veteran service administrators, a selection of easy-to-use ways for initiating service jobs, plus excellent process visibility made possible by trouble ticket tracking and accessible via a web portal.
Progent's certified SonicWall firewall consultants can help you deploy, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into a complete network protection solution and build security into your business operations.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.
Progent's Juniper Networks-authorized network consultants can assist you to plan and implement Juniper Firewall/VPN platforms, optimize and troubleshoot your network infrastructure, and migrate efficiently from discontinued devices to current versions. Progent's Junos OS consultants can also provide support for Juniper's premier network control software to enable you to streamline the management and improve the protection of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that incorporate a combination of Juniper's OS platforms.
Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progentís Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
The Certified Information Systems Auditor (CISA) credential is an important achievement that represents expertise in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants undergo an extensive test given by the ISACA international professional association. Progent can provide the services of a CISA-Premier network security audit consultant trained to help companies in the fields of information systems audit services, information technology enforcement, systems and architecture ROI, IT service delivery, protection of data resources, and disaster recovery preparedness.
Progent provided a wireless integration environment that allowed a school to increase efficiency and avoid the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting separate sites up to 2.5 miles apart and can reach even longer ranges. This wireless solution offered better performance and dependability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it offered protection against local interference.
Hyper-V 2016 utilizes core technologies first developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a non-disruptive upgrade plan, educate your IT management and technical support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you maximum business value.
Progent can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from a legacy edition of SCVMM or from a third-party management platform, and Progent can help you to enhance and repair your current SCVMM ecosystem so you realize the highest possible business value.
Progent's certified engineers offers offsite and on-premises consulting expertise to help you to manage, maintain, and repair PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, backup and restore, online access, smartphone and tablet management, wireless configuration, and 24x7 network monitoring.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can save up to 50% of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it.
Progentís Microsoft-certified consultants can help your organization to update your servers or desktops from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of migrating to 64-bit processing, plan an efficient migration strategy that reduces operational interruptions, and offer inexpensive, professional online help to assist your company to configure 64-bit software and application programs on your existing computers.
Configuration Manager automates application and device provisioning at scale, streamlines compliance settings management, keeps track of network assets, protects against company data leakage, performs network health monitoring, enables secure self service, and offers a single point of control for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help your organization with any facet of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds creating corporate security designs for IT networks with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and implement a configuration of ISA Server 2004 that supports your IT protection requirements without limiting your network.
Progent provides the help of Microsoft and Cisco-Certified network consulting professionals to offer clients affordable ways to help businesses maximize the value of Microsoft and Cisco products. For networks that range from small offices to large corporations, Progent's network consultants can assist you to improve your network's e-mail infrastructure, security, availability, throughput, and network management.
Progent can provide the support of Microsoft-certified engineers as well as seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified security consultants to assist your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity.
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Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics solution that integrates information and processes across your business, interfaces seamlessly with other applications, and brings together employees, clients and suppliers unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you install and maintain a robust, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.
Progent can help your company to plan and execute an efficient migration from a Solaris-based information environment to a network powered by Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and software development specialists can help you guard your information and minimize productivity discontinuity by developing an effective transition plan that preserves your current investments in Sun Solaris application and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, transition planning and validation, Microsoft Exchange migration services, information and application transition, and server and media transition and economization.
Progentís Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid creation of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a comprehensive information technology outsourcing solution that enhances network availability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers hosted in a safe and reliable facility on a high-performance, high-availability virtual server set up and maintained by Progent's computer service experts.
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single source to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Key characteristics of Dynamics GP/Great Plains accounting include a modular design that lets you buy only the functionality you require, a standardized architecture built on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting services that permit you to track all operations, revenues and expenses and sales trends, integration with Microsoft Office to enable access to business data, the ability to process data from almost any database or desktop software into Microsoft Dynamics GP, and an open architecture that makes it possible to create specialized programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Dynamics GP, and can provide expert GP/Great Plains consultants to show you how to convert the powerful features of Dynamics GP accounting into a productive business management solution.
Progent's Citrix-certified consultants can help your business to plan, install, administer, and troubleshoot a virtualized application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter support experts can help you to administer and support an off-site datacenter that offers high uptime, enhanced protection, and fast disaster recovery.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, monitor, optimize and debug their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are kept updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding devices that need important software patches, or isolating performance problems.
Progentís Technical Response Center offers national extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer after-hours phone support and remote secure computer access to isolate and repair network problems quickly and economically. The scope of IT expertise represented by Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult problems to appropriate experts as required. For critical problems, the Technical Response Center endeavors to respond to your request for service in less than one hour.
Progentís Help Desk Co-management service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution based on the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile OS that enables small organizations to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing paradigm that includes both local and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to determine the possible business benefits of migrating to WS 2012 R2 and adopting a hybrid local/cloud design for your network environment. Progent can provide comprehensive project management support to help you design and carry out a smooth migration to Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide as-needed consulting help, troubleshooting, and customized training.
Progent can deliver a variety of economical online and on-premises consulting services to help you to deploy, administer, and troubleshoot desktops and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.