Progent can provide small companies with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate IT products to enhance business processes so they match more closely with your corporate goals. Your company can create and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Progent's Microsoft Certified professionals offer world-class consulting for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-site Exchange Server 2007 installations or upgrades and can supply onsite technicians to help enterprises with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Progent provides customized remote instruction for popular desktop applications and operating systems including Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of traditional in-person seminars, such as instant interaction between students and teachers, but eliminates the costs of transportation and the challenge of trying to synchronize the availability of many students. Offered to individuals or groups of all sizes, Progent's virtual training allows the teacher to run the seminar from an online office while the clients can be spread across a campus or across the the U.S. Virtual training deploys proven teaching aids like broadcast white boards, real-time questions, and shared applications. Classes can be brief and personalized to specialized topics or longer in time and broader in coverage.
Microsoft Systems Management Server offers extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it simpler to copy system images, control mobile devices, and operate management utilities. In addition to advising you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and upgrade services can minimize spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to develop sensible processes and policies to manage handheld computers and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that incorporates standards, procedures and IT products to keep your IT network safe.
Progent's Linux support services provide small and mid-size companies and developers support for managing and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you a convenient one-stop source to help you create and manage a protected and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
DoubleTake/Carbonite Software publishes a family of products intended to deliver small and midsize businesses a range of cost-effective alternatives for backing up and restoring vital applications including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have in-depth experience incorporating DoubleTake/Carbonite technology into small business information networks to achieve a high level of fault tolerance and business continuity capability at a budget-friendly cost.
Progent can provide affordable remote and on-premises support to help businesses to move any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and hardware costs and enable access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
If your business computer system mixes UNIX, Linux or Solaris platforms with Windows, Progent can help you to integrate your IT resources into a unified environment that allows all your operating systems to coexist for easy administration, seamless information exchange, high availability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and Windows integration assistance services feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center support.
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to assess the advantages of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your present and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity solutions that protect a small office against modern threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, remote, and mobile users accessing network resources spread across a mix of physical datacenters and various clouds.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and on-premises expertise, software development, and technical support support for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
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Progent can provide remote and onsite expertise to assist you with any phase of business intelligence (BI) reporting from debugging or modernizing reports to planning and implementing a comprehensive BI environment. Progent's BI experts can assist you to support your current BI system, assist you to migrate databases and applications from an outdated reporting platform to a modern one, and deliver custom remote mentoring to meet your individual needs. Progentís business reporting professionals can provide experience in all popular BI reporting and visualization platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.
Progent provides several essential kinds of Help Desk services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft professionals offers your clients convenient access to a reliable support resource with extensive experience delivering phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to company productivity. Progent's target is to resolve rather than simply record problems.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security experts. GIAC certifications are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for any of the security disciplines covered under GIAC certification such as auditing infrastructure vulnerability, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progentís Cisco-Premier network consultants provide experienced PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe connectivity services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progentís network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's MS Exchange Hosting Support Services offer an enterprise-class data center with redundant power and environmental control systems, 24x7 site security and IT support center, and fault-tolerant access to tier-1 Internet service companies. Hosted Exchange servers are set up as virtual machines for fault tolerance, easy expandability, and rapid restoration. Progent's services feature complete incorporation with your network, access to handheld computing devices, automated monitoring of performance and network security, spam protection, patch and service pack management, Help Desk services, per-day data backup, and comprehensive messaging management services.
Progent's Linux consulting experts offer small and mid-size companies and developers assistance with managing and maintaining Linux computers that operate with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise provides you with an easy single source to help you create and manage a secure and robust cross-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a revamped structure. These improvements affect key facets of IT such as ease of administration, availability, compliance, operational costs, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible advantages of upgrading to Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange 2013.
Email Guard from Postini offers constantly updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your organization is too small to qualify for a standard Postini license, you can still have the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard spam filtering and virus defense aggregation offering. Progentís certified e-mail protection consultants can show you how to devise an email security strategy that includes spam filtering and antivirus technologies and processes.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server support services to enhance email security and virus protection, provide fault tolerant email, and implement remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
If your business network combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your OS platforms to run side by side for simple management, seamless information exchange, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical help and repair, in-person technical support, and Contact Center services.
Progent's certified engineers offers remote and onsite consulting services to assist your company to administer, support, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote connectivity, mobile device management, wireless network design, and remote system monitoring.
Progent provides nationwide online phone support and troubleshooting services for businesses who run networks based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft products. Remote technical support provides maximum leverage for your IT budget by protecting user efficiency and limiting the hours charged for network analysis and repair. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In the vast majority of situations your network problems can be dealt with over the phone or through a mix of phone help and remote network analysis. Progent can offer the services of Cisco CCIE network experts and CISA premier security professionals to help with the toughest network issues.
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find services where Progent has little competition. Medium-size companies who work with familiar freelance consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about new technology and tested processes to make their networks more reliable, protected, and efficient.
Progent has more than a decade of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can assist your organization to design, deploy, maintain, and repair your System Center solution to optimize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can assist you to migrate to the current edition of System Center from a previous release or from a third-party datacenter management solution to deliver the benefits of best-in-class deployment, automation, security, plus infrastructure and critical application performance monitoring.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for the latest products and technologies. For Progent clients without adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical IT initiatives on schedule.
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and can provide organizations of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to fix serious problems detected by System Center 2012 Operations Manager.
Progent's expert support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are in keeping with your business goals.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or onsite integration and debugging support to assist you to plan, configure, upgrade, tune, manage and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, location and configuration of Aironet wireless access points to work with your unique office design, construction, and expected workloads.