Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or on-premises expertise to help companies to migrate efficiently to a productive unified communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for access to a SIP PSTN trunk.
Progent can provide cost-effective online and onsite consulting to assist organizations to move all or part of their core IT infrastructure to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security.
Citrix has developed a comprehensive family of products that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to assess the strategic benefits of Citrix technology and help you plan, validate, deploy, troubleshoot, and support Citrix solutions.
Progent’s private cloud hosting allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can use Progent’s private cloud hosting service to avoid major investments in the acquisition, maintenance, and management of computer equipment and data center facilities while achieving world-class levels of system reliability and security.
Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers who lack sufficient internal resources to configure effective test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Progent's Cisco CCIE-certified networking experts have extensive experience helping Internet Service Providers to design, deploy, manage, optimize, and debug fault-tolerant, scalable network environments suitable for shared public networks.
Progent's CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of all sizes can get a degree of protection that was once limited to large enterprises. Progent can provide a variety RMM solutions available as economical services created to help you to identify and resolve a most IT network problems before they get big enough to disrupt productivity.
Progent can help you to plan and implement an efficient move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that deploys Azure AD Domain Services and AD Connect to centralize identity and access management across onsite and cloud assets.
Progent's Cisco CCIE-certified wireless network infrastructure experts can provide online or on-premises integration and debugging support to assist you to plan, implement, update, optimize, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet wireless APs to accommodate your unique office design, construction, and expected workloads.
Windows Server 2008 R2 features high levels of speed, protection, availability, expandability, and versatility that accelerate productivity of local, branch office, and mobile users. Progent's network experts can provide affordable remote consulting, technical support, and education services to assist your company to design, execute, and maintain Microsoft Windows Server 2008 R2 in order to add significant strategic value to your network.
Progent’s certified Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting services covering infrastructure design, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices installed throughout multiple sites with any number of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi professionals who can assist your organization to determine the benefits of UniFi technology for your environment and help you to plan, deploy, manage, and maintain your UniFi ecosystem.
Progent can assist your business to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that transparently combine local and cloud-based products and services.
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to finish your move rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management team, create an enterprise-wide security strategy, automate IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your business is planning on moving your main or offsite backup equipment to the Herakles data center, Progent offers a range of budget-friendly consulting services that include colocation relocation, system deployment and upgrades, network optimization, project management, virtualization configuration, offsite monitoring, streamlined network management, application development, disaster recovery solutions, data security evaluation, and the use of Progent's Test Lab.
Besides offering the expertise of Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, upgrade support, and 1-on-1 or group online training tailored to address your particular needs. Progent's experts also can help you build and maintain a secure, robust server and communications foundation to support your ERP, MRP and accounting solutions.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified Internet Security and Acceleration Server experts can help you design, rationalize, pilot, implement, customize and manage the any version of ISA Server on your network.
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Progent's Microsoft-certified consultants can help you evaluate the economic justification for implementing Microsoft SharePoint Server 2007, consult with you on the most sensible edition of SharePoint Server for your circumstances, offer configuration and integration expertise, help you to install MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint 2007, develop a company-wide security strategy that includes portal technology, and provide troubleshooting and Help Desk support.
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to plan, deploy, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and manageability that your company requires.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and repair a system-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the key 32-bit applications that you want to retain as well as the new 64-bit versions of software you plan to run.
Cisco's security and remote connectivity solutions for small to mid-size businesses represent a full array of easy-to-administer protection hardware and software to help you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your business objectives.
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a wide range of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your management staff and users. Progent offers expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.
Progent can assist businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and ensure you sidestep the common mistakes small organizations make when moving to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.
Progent's Network Call Center Outsourcing Support Services for desktop support are designed specifically for small organizations who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation capability but who have to work within a limited IT budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.
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Progent can help your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Windows Server Essentials is a value-priced, versatile operating system that allows small organizations to transition from the older stand-alone on-premises datacenter to the new hybrid computing paradigm that combines on-premises and virtualized cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to assess the potential productivity and cost benefits of moving to Essentials and adopting a hybrid local/cloud-based model for your computing ecosystem. Progent offers comprehensive project management support so you can design and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide continuing consulting help, technical support, and customized training.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Citrix consultants can help your business to design, implement, manage, and troubleshoot a virtual Windows application delivery and management system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to administer and support a remote datacenter that offers high uptime, enhanced protection, and fast recovery.
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, scalability, and flexibility that accelerate output of local, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver affordable online consulting, technical support, and training services to help your company to design, implement, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your network.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progent's Cisco-certified wireless integration consultants can assist you to deploy, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified experts can deliver a range of technical services to assist companies of any size to install, administer, and troubleshoot IT systems that include desktops, laptops, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to create test environments to evaluate Windows 8.1 and plan and execute Windows 8.1 migration projects based on industry best practices.
Progent's CISSP-certified network security consultants can help organizations of any size with any facet of information system security. Progent can help implement efficient security solutions that guard a small office against advanced threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that support local, remote, and mobile clients sharing IT resources distributed over multiple physical sites and public and private clouds.
Progent offers cost-effective online consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.
Progent's Microsoft-certified professionals provide computer help and network consulting expertise for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, configuration, administration, and support expertise for Exchange Server 2003 include system design, installation, project management, local and off-site technical support, Help Desk outsourcing, certified security consulting, and full-service network management outsourcing.
If you want to revamp your production web site, create internal websites for applications such as HR or employee training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply skilled and proven web developers. Progent's consultants can also show you how to build and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to run your web tools.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid development of cutting-edge high-end programs that can provide your company a critical competitive advantage. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent can help businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent’s Technical Response Center (TRC) provides nationwide extended hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide after-hours telephone help and online direct computer connection to isolate and resolve technical problems rapidly and economically. The breadth of IT expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to appropriate specialists as required. For urgent problems, the Technical Response Center endeavors to respond to your call for support in less than one hour.
Progent can show you how to plan, configure, manage, and troubleshoot a viable Wi-Fi network architecture, select appropriate components, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to put together a complete 802.11x system security plan that is well integrated with the security plan for your overall business network.
Progent offers clients access to consultants who have earned some of the computer industry's most prized credentials. Progent thinks that customers deserve to be sure that their IT support professionals have accredited testing as well as extensive real-world experience so that Progent's clients can use Progent's support with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers priority for substantially superior vendor help than is available to uncertified service providers, allowing Progent to deliver clients a better class of computer support. In other cases, recognized credentials such as CISSP or ISSEP for network security can aid enterprise clients to show compliance with regulatory demands by using the services of accredited industry experts.
Progent offers special network security service bundles designed to deliver larger corporations an impartial and thorough security audit from a group of certified security engineers. All Progent's network security evaluation bundles incorporate a collection of services including automated scans from within and from outside the network firewall, expert interpretation of results by certified security engineers, creation of a paper explaining the results, plus a live concise executive outbrief and an extensive interactive outbrief for internal network engineers.