Computer Network Support for Medium-size Businesses
Introduction to Progents's Private Cloud Hosting Services: ProSight Virtual Hosting
Additional Topics of Interest
Retail Management System Application Consulting
Navision Applications Consulting
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your specific company needs. Progent's Microsoft support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides expert e-Commerce consulting support for safe, corporate-wide information sharing as well as interfacing with Customer Relationship Management products.
Help Desk Process Technology Consulting
Technology Consulting Services 24x7 HelpDesk
The Helpdesk support delivery model adopted by Progent's Technical Response Center offers small companies an dependable option to dependence on independent service individuals by offering broad technical knowledge shared by numerous engineering groups, optional round-the-clock access to urgent help, fast escalation to appropriate experts for handling even the most intractable issues, support consistency and reliability, quick follow through overseen by veteran service managers, a selection of easy-to-use ways for requesting service tasks, plus excellent process visibility enabled by trouble ticket tracking and accessible via a web-based portal.
Help and Support MOM 2007
Remote Network Monitoring Technology Consulting Services
Remote continuous network monitoring, automated alarms, and actionable reports are vital to maintaining the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can afford a level of network stability that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost service packages created to help your company to identify and fix a most IT network issues before they can hurt productivity.
Catalyst Switch VLAN Support and Help
24-7 Catalyst 3850 Switch Specialists
Progent's Cisco-certified CCIE experts can help your business to configure, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move smoothly from legacy appliances to modern models.
CIO Professionals
Top Ranked Part-Time CIO Technology Consulting Services
Progent can provide small companies with an information management expert who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate technology to enhance business processes so they match better with your business goals. Your business can create and install a well conceived IT strategy without absorbing the expense of a full-time senior IT executive.
CISSP-ISSEP Security Consultancy
Services CISSP Certified Cybersecurity Architect
Progent's CISSP-premier cybersecurity experts can help businesses of all sizes with any aspect of information system security. Progent can help implement cost-effective security systems that guard a small office from advanced malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users accessing IT resources distributed over a mix of physical sites and public and private clouds.
Microsoft Exchange 2003 Upgrade Online Technical Support
Microsoft Exchange 2003 Upgrade IT Services
Progent's expert support team can help you define and implement an efficient in-place Exchange Server 2003 migration plan that minimizes productivity downtime, reduces long-term support demands, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Dynamics GP Great Plains Software Technology Consulting Services
Dynamics GP/Great Plains On-site Technical Support
Key features of Dynamics GP/Great Plains software include a modular structure that lets you buy just the functionality you need, a standards-based architecture built on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, enhanced reporting capabilities that permit you to track all activities, revenues and spending and sales trends, integration with Microsoft Office to enable access to corporate data, the ability to integrate information from virtually any db software or workstation application into Microsoft GP, plus an open design that makes it easy to develop custom applications. Progent can show you how to configure and support a reliable, secure server and communications network to support Dynamics GP, and can provide expert GP/Great Plains support professionals to show you how to convert the advanced features of Dynamics GP accounting into a productive business solution.
24/7 Engineer Microsoft Exchange 2003
Microsoft Exchange Upgrade Technical Support Services
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2003 migration plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Firewall Support Juniper Junos Configuration
Juniper Junos os Security Audits
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Wireless LAN Site Survey Online Consulting
Technical Support Services Predictive Wi-Fi Site Modeling
Progent's Wi-Fi site survey services assist you to plan, deploy and troubleshoot a Wi-Fi LAN customized for your facilities, providing your business a WLAN that delivers the coverage, performance, density, security, and hand-off ability your company needs.
Urgent 8540 wireless controller Support Outsourcing
prime infrastructure Consultants
Catalyst family of wireless controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi availability with fast failover, and strengthening security by detecting threats and filtering traffic content according to user type and location. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology.
Urgent SCCM 2016 Application Management On-site Technical Support
SCCM 2016 Troubleshooting Professionals
Configuration Manager 2016 automates application and device provisioning and updating, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, provides network health monitoring, enables safe end-user self service, and delivers a single control mechanism for managing multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
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Maze ransomware recovery Engineers
Consult Egregor ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Microsoft and Cisco Certified WiFi 6/6E Planning Engineers
WiFi 6/6E Specialists
Progent can show you how to design, configure, manage, monitor, and troubleshoot a viable Wi-Fi network infrastructure, recommend appropriate hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a complete 802.11x system security strategy that is well integrated with the security strategy for your overall corporate network.
CISA Cybersecurity Audit Engineers
CISA Certified Security Audit Specialist
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that indicates expertise in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has consultants pass an extensive examination given by the ISACA international professional group. Progent offers the services of a CISA-Certified network security audit consultant trained to help businesses in the fields of IS audit services, IT administration, systems and architecture lifecycle, IT service delivery, safeguarding of data resources, and disaster recovery planning.
24 Hour Training Windows
Operating System Skills Transfer
Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent can concentrate on providing hard-to-find services where Progent faces few competitors. Medium-size businesses who utilize trusted independent consultants or who employ in-house IT staffs benefit when Progent passes on knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive.
24/7 Cisco VoIP phones Professionals
Cisco VoIP phones Single Number Reach Professionals
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Disaster Recovery Test Lab Technology Professional
Disaster Recovery Test Lab Consultant Services
The Progent Test and Training Lab at the QTS Internet Data Center can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients without sufficient in-house resources to configure proper test systems, the lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.
Mandrake Linux Engineer
Ubuntu Linux Services
If you are developing UNIX or Linux applications on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your field of strategic know-how without the continual hassle of managing your business network. Through the use of automated server monitoring and by delivering remote and on-site support as your business needs it, Progent offers an affordable alternative for supporting an information system that features excellent availability, security, and efficiency. Progent's Linux developer support services feature full-service it outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring services, and Help Desk Call Center outsourcing.
MongoLock ransomware hot line Professional
24/7/365 DopplePaymer ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the progress of an active ransomware breach. Call 800-462-8800
Fault Tolerant Server Clustering Computer Engineer
24 Hour Clustered Server Consulting
Progent offers Microsoft Windows Cluster Server support to help your company deploy zero-downtime clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for fault-tolerant systems include Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By assisting you t build non-stop clustered server solutions around Windows Clustered Server 2003, Progent's Certified Windows professionals make sure that your zero-downtime clustered servers are configured to maximize the competitive value of your computer system.
Dynamics GP Web Services Consulting Services
Business Portal for Dynamics GP Engineer
Progent's background delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can help you create reports that allow you to track your business more effectively, turning raw data into useful insights into your business.
Windows 2003 Server Consulting
Network Consulting Windows Server 2012 R2
The complexity and connectivity requirements of Microsoft Windows Servers requires a network consulting team with hands-on experience and in-depth knowledge in planning and integrating cohesive, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's consulting services can assist you with designing, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Jabber Voicemail Specialist
Jabber and Exchange IT Services
Progent's Cisco Jabber consultants can provide remote or on-premises support to assist businesses of any size to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for the technologies that make up creating a cohesive Jabber solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other components of a cohesive collaboration solution.
Consulting Project Design
Project Requirements Definition Consultant Services
For enterprise project management assistance, Progent offers the services of senior IT experts with years of experience in IT management, program development, and process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow leading practices to make sure strategic projects are completed on time and on budget.
Internet Security and Acceleration Server Technical Consultant
Internet Security and Acceleration Server IT Consultant
Progent's certified ISA Server consulting experts have extensive backgrounds developing corporate security designs for information systems with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small company plan and implement an installation of ISA Server 2004 that supports your IT security requirements without limiting your network.
Windows Server 2022 Hyper-V On-site Technical Support
Windows Server 2022 PowerShell Technical Support Services
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Internet Security and Acceleration Server Network Consulting
ISA Server Consultant
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security designs for IT networks with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and deploy an installation of Microsoft ISA Server 2004 that supports your information protection requirements without restricting your network.
Cisco ASA Firewall integration Technical Support Services
Computer Engineer ASA 5500-X Firewall
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your existing PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Consult Email Block Lists
Technology Professional ProSight Email Security Gateway
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that stays within your security perimeter.
Cisco Security Network Support
Cisco Planning Software Recovery
Progent offers rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your network via powerful remote support utilities to provide quick and economical troubleshooting and remediation of critical network issues.
NetApp MetroCluster Disk Pools Engineer
NetApp MetroCluster and FlexPod Professional
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles away from one another. Progent's team of seasoned IT consultants can assist your business to design, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools, determining aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network, and testing your MetroCluster disaster recovery solution to show compliance with information assurance standards and government requirements.
ProSight Reporting Ticketing Network Consultant
ProSight Reporting Network Infrastructure Monitoring Integration Services
ProSight Reporting is an expanding family of in-depth reporting plug-ins designed to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Azure Backup Expert Development
Azure Stack integration Specialist
Progent's consultants can assist you to design and carry out an efficient move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across on-premises and Azure resources.
Reports Business Software
Business Software Contract Programmer
If you need help writing, improving, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progent's expert team of programmers, relational database architects, and software project managers can make sure you get the project done on time and within budget. Progent's seasoned software developers can provide cost-effective and expert remote help for projects as small as writing VBA scripts for Office Excel or as challenging as developing mission-critical RDBMS applications built on SQL Server or Oracle.
ProSight Virtual Hosting Consulting Services
ProSight Private Cloud Hosting Services Services
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages such as reduced capital expenditures, savings on operational costs, improved executive focus, enterprise-class security, greater availability, and business continuity.
MSP360 SQL Backup Support and Help
24-Hour Network Consultants MSP360 Ultimate Backup
Progent's data protection experts can assist you to design, deploy and debug a backup solution built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for virtual machines and physical computers, supports all leading public clouds, and allows businesses to build a data protection solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from user mistakes, computer errors, malicious users, and external attacks like ransomware. To find out more, go to ProSight DPS 360 Backup services.
Virtual Call Desk Technical Consultant
Call Center Sharing IT Services
Progent's Shared Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Cisco CUBE Integration Support
Consultant Services IP PBX
Progent's Cisco CCIE-certified SIP infrastructure consultants can help your business to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective online or onsite support to assist you to move smoothly to a modern unified communications network that offers fast ROI. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Cisco ASA 5500-X with Firepower Network Engineer
Network Consultants Cisco Secure Firewall 3100 Series
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management of advanced security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and execute a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
Urgent ProSight Reporting Remote Infrastructure Management Network Consulting
ProSight Reporting Remote Infrastructure Monitoring Support and Help
ProSight Reporting is a growing family of real-time reporting plug-ins designed to work with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Secure Network Auditing
Watchguard Technical Support
For smaller companies, network security and information assurance and compliance can be excessively complex to master but too dangerous to overlook. The largest largest institutions have been hacked, and the leading cloud service providers have on occasion been knocked out. It seems like there's no place to run. Progent makes it economical for smaller organizations to implement vital security tasks successfully by providing the advantage of billable time to the closest minute with no minimum billing for remote support. You can have the help of a world-class information expert to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a comprehensive security plan.
ProSight Reporting Infrastructure Management Computer Engineer
ProSight Reporting Infrastructure Management Onsite Technical Support
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