Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering via leading-edge tools packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware.
Progent has a long background providing a broad range of remote IT support and emergency repair services to local governments and school districts across the United States. Progent is one of the industryís pioneers in delivering expert remote network support and has delivered network solutions to organizations in all 50 states. Online support eliminates travel expenses and solves problems more quickly than onsite service calls.
Progent's Cisco-certified SIP infrastructure experts can assist your business to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks and can provide affordable online or onsite support to help companies to move smoothly to an advanced communications network that delivers fast return on investment. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Progent's Power BI experts can assist you to design, deploy, manage, enhance or troubleshoot your Power BI environment. Progent can also help you to prep your source data for Power BI visualizations. Progent can assist you implement and administer a local, cloud, or hybrid architecture to run Power BI.
Progent can provide the assistance of a certified VMware VCDX expert to help you design, configure, manage and repair VMware vSphere-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud deployments. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT management team, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and build and test a disaster recovery/business continuity plan.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, track, enhance and debug their connectivity hardware like routers, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding devices that require critical updates, or resolving performance bottlenecks.
Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can get a degree of network stability that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options available as low-cost service packages created to help you to identify and fix a an array of IT network issues before they get big enough to impact productivity.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, develop test systems and migration strategies, integrate Windows Server 2008 with your IT environment and workload, train your support personnel how to use enhanced management tools, and provide ongoing consulting and support via low-cost alternatives such as Help Desk Call Center support and online technical assistance.
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or show you how to upgrade to newer firewall/VPN technology. Progent can also help you create and execute a comprehensive security plan that can incorporate firewall/VPN devices and utilities, outsourced security and network protection services, system monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop resource for continuing technical help, administration, education, and security expertise.
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and setting up Outlook.
Progent's application experts can provide in-depth consulting, software development, deployment assistance, and online classes for leading applications covering vital areas including ERP and MRP, general accounting, management reporting, web commerce application design, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting services online, Progent can assist small businesses anywhere in the United States to eliminate the lost productivity and fees related to travel and on-site visits without sacrificing the effectiveness of technical services.
Progent has been providing SharePoint consulting services since the first product was released over a a dozen years, and Progent has the scope of IT knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in specific jobs related to your SharePoint 2013 deployment.
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software products by making it easier to copy system images, manage mobile computers, and run management utilities. In addition to advising you about ways to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless consulting experts can show you how to define efficient processes and standards to manage PDAs and smart portable phones so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security strategy that includes standards, processes and IT products to keep your IT computer system protected.
Progent's Network Contact Center Outsourcing Support Services for PC desktop support are intended specifically for small organizations who need fast access to a Help Desk Call Center with expert telephone support and full escalation options but who have to work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Recommendation and Deployment.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
DoubleTake/Carbonite Software publishes a selection of tools designed to deliver small and midsize companies a variety of cost-effective solutions for replicating and recovering vital workloads such as Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have extensive experience integrating DoubleTake/Carbonite technology into small business IT networks to achieve an advanced state of availability and disaster recovery readiness at an affordable price.
Progent's UNIX platform consulting services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent offers technical services for mid-size companies with 100 to 250 network users. The medium size business or office has typically been an overlooked segment of the market for IT support expertise. The cost structures and service delivery models of large third-party service firms make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an IT system whose complexity and capability are frequently comparable to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and proactive network monitoring, dramatically reduces the IT maintenance expenses of a small-medium business while providing the small company with big-company service from certified, IT consultants knowledgeable in a broad array of small business network solutions. If your medium size company or small business is looking for the quality of IT help appropriate for a mid-size organization without paying big-company prices, contact Progent.
Progentís wireless engineers can help small companies design, choose, pilot, deploy and maintain protected building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that equals or exceeds wireline interfaces. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional office wireless providers and can show you how to select and deploy the wireless connectivity technology that align best your business requirements.
Progentís IT outsourcing services offer economical computer consulting for small companies. Whether it includes designing network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize risks, allowing IT service budgets to increase in a more linear and controlled manner than is feasible by building up a bulky, knowledgeable internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network foundation for your vital applications based on Windows including Office XP, Office 2003, and Microsoft Office 2000.
SQL Server 2005 delivers indispensable, standardized tools to computer professionals and network users, reducing the difficulty of creating, deploying, administering, and using company information and database applications in environments ranging from handheld devices to corporate data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Experts Group offers support in key areas such as Apple OS networking and programs; Expertise for Linux-powered, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and vertical program support; CIO, management information analyst, and project management outsourcing; Custom applications development and integration; Web site, electronic business, Electronic Data Interchange, and customer information portal development and deployment; Database support and performance consulting; Management information consulting; and Telecom architecture consulting.
Progent can provide cost-effective remote consulting to assist companies to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Progent's Cisco-certified wireless integration experts can assist organizations to deploy, manage, and debug Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Cisco Wi-Fi IP phone configuration consultants offer remote and onsite assistance to help you create and maintain a Cisco Wi-Fi IP phone solution by delivering services that can range from troubleshooting the configuration of an IP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Progentís computer outsourcing services for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-premises repair, fixing chronic integration problems, and creating a company-wide security plan. Progent can help you enhance system reliability and throughput with fault-tolerant technologies, redundant network architecture, and proactive network monitoring. Progent also provides special project help for major upgrades and can assist with needs assessment, product identification, BOM development, sourcing selection, procurement logistics, and full documentation. Progentís IT outsourcing service also features training for office productivity programs such as Microsoft Office XP.
Progent offers consulting for security evaluation products including Microsoft Baseline Security Analyzer for running a set of automatic network auditing scans to identify potential security problems. Progent has extensive knowledge of network analysis tools and can help you to make sense of audit reports and respond appropriately. Progent can help you build protection into your company operations, install auditing tools, define and deploy a protected network architecture, and suggest procedures to maximize the security of your IT system. Progent's security consultants are available to help you set up a firewall, design secure remote access to email and business applications, and install virtual private network. Progent's qualified security experts can validate the security of web applications and can run comprehensive security assessments of company-wide security to determine your organization's compliance with important international security standards including HIPAA, NIST, and ISO 17799.
Progent provides nationwide remote help and troubleshooting services for companies that run Apple Mac OS X networks or whose information systems feature a mix of Mac with Microsoft Windows technology. Progent's consultants can provide macOS and Mac OS X users a range of IT services including desktop support, migration to the most recent edition of OS X from legacy versions of macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent can also help your business with iPhone and Apple iPad integration and management, or moving to iCloud services. Remote network consulting provides maximum leverage for your information technology dollar by protecting user productivity and shortening the time billed for computer repair services. Sophisticated online support utilities and experienced technicians and engineers allow Progent to solve the majority of IT issues without squandering time and money by going to your site. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of telephone help and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to help with the toughest system problems.
Progent can assist businesses of any size to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help your business to move from a legacy edition of SCVMM or from another management platform, and Progent can show you how you to enhance and repair your current SCVMM environment so you get the highest possible return on investment.
Progent offers small and mid-size businesses professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security vendors such as WatchGuard, Juniper, and Symantec. Progent can help you create a comprehensive security plan and select appropriate products from multiple suppliers to achieve your security objectives while sticking within your budget limits.
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, zero-downtime network solution that addresses reliability issues covering a broad array of network technologies and procedures.
Progent is one of the most qualified network consulting companies for designing email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the advantages of Microsoft Exchange 2000 for common scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 support.
Microsoft Office 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and associated Exchange infrastructure to lower capital costs and management hassle. You can configure Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to help your organizations to evaluate the potential advantages of Exchange Online, plan a network topology that fits your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.
Progent's Linux consulting experts offer small companies and software developers assistance with administering and supporting Linux computers that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
Microsoft Windows Server 2008 represents an important advance in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide an improved environment for web publishing. Progent can help your business get the most from the improvements incorporated into Windows Server 2008 by providing Microsoft-certified consulting, tech support, education, temporary staffing, monitoring, and security expertise.