Additional Topics of Interest

Online Technical Support Telecommuter Services
Helpdesk for Remote Workers On-site Support

Progent has 20 years of background assisting small and medium-size businesses to plan, deploy, tune, manage, and debug information networks that incorporate at-home workers.

American Megatrends MegaRAC Consultant Services
Aten IP9001 Consulting

Remote management cards offer IT administrators full control over a server without the requirement for a personal presence. Through these server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical help. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

Wireless LAN Site Survey Technical Support
802.11x Wi-Fi Site Survey On-site Support

Progentís Wireless Site Survey assists you to design and implement a Wi-Fi wireless network optimized for your environment, offering you a wireless solution that delivers the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service.

Consulting Services System Center MOM
Consultants System Center MOM

Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and repairing Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to help you to remediate serious issues detected by System Center 2012 Operations Manager.

Engineer ProSight Data Protection Services
BDR and Business Continuity Solutions Computer Consultant

ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can assist you to restore your critical information.

Palo Alto Networks PA-7000 Series Firewalls Cybersecurity Organization
Palo Alto Networks App-ID Security Team

Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity ecosystem that spans your on-premises and cloud resources and protects all users anywhere with any device.

WiMax Consulting
Comcast Business Class Cable Internet Consultant Services

Progent offers access to the affordable services of remote Internet connectivity experts to assist your organization to assess or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Support services provided by Progent include assessment of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a smooth switchover to a new ISP and/or service plan. Network provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and upgrading fault-tolerant BGP architectures.

Firesight Technology Consulting Services
Cisco Firepower NGFW Firewalls Support Services

The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, tune, administer and troubleshoot firewall solutions built around ASA firewalls with Firepower Services.

HP Data Protector Services
MozyPro Specialists

Progent offers affordable online support from IT engineers with expertise in a broad array of products and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations as well as notebooks and smartphones. Progent can provide consulting support for leading backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to install, enhance, or troubleshoot backup/restore systems for a range of environments including local, edge to datacenter, cloud, or hybrid.