Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 migration plan that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Progent's certified Windows 2000 Server consultants can provide computer help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 integration, update, and troubleshooting services include system design, deployment, project management, local and off-site technical support, Help Desk outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
E-Mail Guard represents a complete solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by offering constantly improved spam and virus filtering, policy management, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis tools plus outgoing email testing to help you fix your email system and specify and enforce corporate security policy.
Windows 8.1 is engineered to power devices from smartphones and slates to power-user desktops. A wealth of new and improved features, such as touch screen support and iconic tile GUI, offer a wide range of advantages for organizations who understand how to put them to work. Progent's Windows consultants can help bring your organization up to speed with Windows 8.1 and make sure you gain significant competitive advantage from the product's various technical enhancements.
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier network consulting professionals. With Progent's economically priced network support packages, small businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business networks enterprise-class availability, protection, and performance.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Progent offers one-on-one training customized for individuals who wish to expand their knowledge of the Apple macOS and OS X platform, Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac applications.
Progent offers affordable online support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Progent has put together two ultra-affordable service packages designed to allow small companies to receive a professional network security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security expert runs a comprehensive test of your IT infrastructure from outside your firewall to determine possible weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized computer within your company firewall to uncover your exposure to internal attacks. Both security inventory packages are set up and run from a protected remote location.
Server Consolidation Information Technology Consulting
Progent’s Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist you to install Microsoft Forefront TMG 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Progent's Power BI consultants can assist you to plan, deploy, manage, update or debug your Power BI solution. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can help you implement and administer a local, cloud, or hybrid network model for Power BI.
Progent offers national urgent technical support and troubleshooting services for companies that run UNIX or Linux networks or whose IT systems feature a combination of UNIX and Microsoft technology. Remote network consulting offers optimum leverage for your IT dollar by preserving client productivity and limiting the time billed for network analysis and repair. Sophisticated online access technology and experienced technicians and engineers allow Progent to solve the majority of network problems without squandering time and money by traveling to your location. In most of situations your network issues can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist you with the toughest network issues.
Progent can provide onsite education designed for individuals who want to broaden their knowledge of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for macOS and Mac OS X application software.
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can show you how to plan, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Progent offers a selection of IT support bundles for small companies. These IT outsourcing and network monitoring services are built around the proactive problem solving abilities of Microsoft System Center Operations Manager 2007, a state-of-the-art network and system management software platform that monitors the reliability, performance, and safety of your information system and identifies potential troubles before they can bring down your network. With Progent's economically priced network service programs, small organizations can choose a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Progent's Jabber consultants can provide remote or on-premises support to assist businesses of all sizes to plan, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for the technologies that go into creating an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration ecosystem.
Progent can provide a variety of economical online and on-premises consulting services to help you to configure, administer, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent offers affordable remote access to an Oracle MySQL DBA or application developer and can assist organizations of any size to integrate and maintain MySQL in a dependable network infrastructure that provides high levels of speed, scalability, and security. Progent also has proven skill assisting companies migrate applications from an Oracle environment to MySQL.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's ability to block ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to collect information about your current antivirus tools and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup environment that minimizes your vulnerability to a ransomware attack and meets your business needs.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and service companies to manage supply chains and streamline key business processes to bring products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that spans from occasional guidance to end-to-end solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, training, and DBA services.
Progent's application experts can provide advanced support, custom development, integration help, and online classes for popular applications covering key areas including ERP and MRP, general accounting, management analytics, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting support remotely, Progent can assist small businesses throughout the U.S. to avoid the time and fees related to travel and on-premises visits without compromising the effectiveness of consulting services.
Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to receive and transmit messages, search the GAL, import addresses, synchronize calendars, and alert people to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are working. Progent also offers customized one-on-one Entourage training.
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's preparedness either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information about your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup environment that reduces your vulnerability to ransomware and meets your company's needs.
Progent's Microsoft-certified network experts can assist your organization to determine the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer quick payback by improving your productivity, cutting the cost of equipment and support, streamlining administration, and consolidating your key communications technologies.
Progent's Cisco CCIE-certified networking experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers nationwide remote technical support and consulting services for companies who operate macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's engineers can provide macOS and OS X users a range of services such as desktop support, migration to the most recent edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent can also help you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Remote technical support offers maximum return for your information technology dollar by protecting client efficiency and limiting the hours charged for network repair services. Advanced remote access utilities and skilled technicians and consultants allow Progent to handle most network problems without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated by telephone or through a mix of telephone support and online connectivity. Progent can make available Cisco CCIE network experts and CISA and CISM premier security professionals to help with the most difficult network issues.
Progent's Cisco CCIE wireless network experts offer online or on-premises configuration and troubleshooting support to help you to design, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless environment with your wired network and cloud-hosted resources to create an enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless access points to work with your specific workplace layout, building structure, and expected workloads.
Progent can provide affordable remote access to a certified Oracle DBA expert or an Oracle application programmer. Progent offers advanced database administration services for any version of Oracle including 10g and 11g and can also help plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Streams replication tools and Oracle Recovery Manager.
Progent's Windows consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and on-premises evaluation and migration services for Microsoft Windows 10 provided by Progent include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and post-migration Call Center support services.
Progent has a long background delivering a full-spectrum of online network support and urgent repair services to local governments and schools across the United States. Progent is one of the pioneers in providing advanced online network support and has provided network solutions to clients in all 50 states. Online support eliminates travel costs and resolves problems more quickly than on-premises service calls.
E-Mail Guard is Progent's affordable spam filtering and anti-virus solution that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other types of email-borne attacks on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive library of web-based spam filtering and virus defense services that defuse email assaults before they can breech the company firewall. Perimeter Manager also lets administrators track and control their email systems, regardless of server platform, hardware type, or data center location.
Progent's work environment will make you a more capable consulting professional by enhancing your information technology skills and boosting the loyalty of your customers. Progent delivers this commitment by attracting the best professional experts for you to work with, offering an advanced system infrastructure, using custom software utilities to deliver the maximum quality of service, and by streamlining proven business structures for attracting and retaining clients.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management strategy based on best practices identified by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
For enterprise project management support, Progent can provide the services of veteran IT experts with decades of background in technology management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise customers follow best practices to ensure that development or deployment projects are successfully completed on time and within budget.
If your office computer system combines UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high availability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows coexistence support services include network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and troubleshooting, in-person technical support, and Helpdesk support.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and fixing Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
For large organizations, Progent can leverage in-house IT staffs by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a seamless nearby extension of enterprise IT management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbox conformance, project planning, and world-class service for multi-site network environments based on Enterprise Windows. Progent can provide field consultants and specialists to help with a campus move or branch move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.
Progent's SonicWall firewall experts can help you integrate, manage, and troubleshoot SonicWall firewall appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build protection into your corporate operations.
Progent offers IT support for medium size companies who have 100 to 250 system users. The medium size business or office has typically been an underserved segment of the market for network support services. The cost structures and support delivery practices of major third-party support firms make them excessively costly for the typical small company or small medium business (SMB), which usually has a modest IT budget with which to support an IT network whose complexity and capability are frequently similar to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and proactive network monitoring, significantly lowers the network support expenses of a small-medium business while providing the small company with big-company support from professional, IT experts with background in a broad range of small business network solutions. If your mid-sized company or small business is looking for the quality of network support needed by a medium size office without paying enterprise prices, call Progent.
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of any size can get a level of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management solutions available as economical service packages designed to assist you to identify and resolve a an array of network problems before they get big enough to impact productivity.
Progent can provide affordable online access to engineers skilled in a wide array of products and services that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and FLARs. Progent can assist your company to implement, upgrade, or maintain backup/restore systems for a variety of architectures including on-premises, remote, cloud-based, or hybrid.
Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of all sizes to integrate, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent can assist your business in any and all facets of your migration to Exchange 2016 such as designing HA infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent offers the part-time or temporary services of a seasoned CIO who can provide strategic direction to assist you select and support IT technology appropriate for your present situation and that can be a solid foundation for your future growth. Progent's part-time or temporary CIO consulting services provide financial advantages to organizations who want to maximize the benefits from their network investment but who are without the budget or hesitant to take on another executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a large team of consultants certified to support all leading operating systems and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to provide objective advice as well as advanced technical support for building and maintaining IT systems that fit the special needs of your business.
Progent is a leading innovator in cost-effectively providing enterprise-class network support to small businesses. Progent's success in addressing the network support requirements of the chronically underserviced small company market is the cumulative outcome of major technical and process breakthroughs that have eliminated much of the conventional costs out of managing network service, injected unmatched technical skill into the IT service mechanism, and significantly streamlined the repair cycle.
Server growth wreaks havoc on network budgets and management resources. Server consolidation via a virtual architecture promises lower total cost of ownership of hardware and faster ROI, more efficient use of servers, streamlined operations, enhanced system availability, and easier manageability. Common usage scenarios for virtual machines include hardware consolidation, low-cost platforms for mission-critical legacy software based on obsolete operating systems, and affordable isolation of program development or pilot testing environments from production systems.