Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide remote or onsite configuration and troubleshooting support to assist your organization to design, configure, update, tune, administer and troubleshoot Aironet Wi-Fi AP environments of any size or topology. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless APs to work with your specific office design, building structure, and anticipated workloads.
Progent provides customized online instruction for a range of desktop applications and environments such as Office and Microsoft 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Remote training offers the benefits of traditional in-person seminars, including instant interaction between clients and teachers, but eliminates the costs of transportation and the hassle of attempting to accommodate the schedules of multiple workers. Available to single students or groups of any size, Progent's virtual training allows the instructor to run the seminar from an online office and the clients can be dispersed throughout a campus or all over the the U.S. Virtual instruction utilizes proven teaching mechanisms such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be short and targeted to specific topics or extended in duration and wider in scope.
Progent's Wi-Fi site survey services assist you to plan, install and troubleshoot a Wi-Fi LAN optimized for your facilities, providing your business a wireless solution that has the coverage, performance, density, data protection, and hand-off capability your company requires.
Progent's Meraki Wi-Fi access point consultants offer online and on-premises support services to help organizations of all sizes to plan, install, manage, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical access, performance, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or computing device.
Progent offers the support of an accredited engineer with an extensive background deploying technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to design, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and maximizes the strategic value of your information system. Progent also offers the expertise of network infrastructure engineers able to assist companies of any size to create and maintain a communications network that provides the performance, dependability, protection, and expandability required to support your video conferencing/telepresence solution.
Progent offers affordable remote support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.
Progent's certified Forefront TMG and ISA Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your company requires.
Progent's consultants offer online and on-premises expertise for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco UC. Progent's certified information security consultants can help you create and verify a security environment for your Skype for Business solution that meets regulatory standards.
Progent's Cisco Jabber consultants can provide online or onsite expertise to assist businesses of all sizes to plan, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for the products, technologies and services that go into creating an end-to-end Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other components of a modern collaboration ecosystem.
Nagios and MRTG are useful, license-free monitoring tools that operate under the Linux OS and can be used to analyze UNIX environments, Windows systems, or mixed-platform networks where Linux and Windows run side by side. Nagios allows system support engineers to track system services including POP3, HTTP, FTP, and PING. MRTG permits you to track the bandwidth through SNMP network appliances including servers, routers, and switches. Progent's network integration experts can show you how to use both these programs to streamline and repair your network.
Progent's managed services for software/firmware update management provide businesses of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking updates to your servers, such as scanners, infrastructure appliances like routers and wireless access points, and IoT devices such as alarms and health monitors.
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Progent's Microsoft-certified network engineers can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will offer quick ROI by improving your workers' efficiency, lowering the expense of equipment and service, simplifying administration, and integrating your key communications technologies.
Progent can help you to plan a migration to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are offered in a variety of subscription plans intended for markets from students and households to global enterprises. Progent offers fast and affordable remote access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to evaluate the many subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Progent's CISM-certified security consultants can show you how to protect your Mac environment through expert services including running security audits, clean up after virus and worm attacks, setting up firewalls, implementing safe remote and mobile connectivity, installing monitoring programs for protection against viruses, spam, and malware, and developing a company-wide security plan appropriate for the specific goals of your business network.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized management and world-class protection for your inbound and outbound email. The powerful structure of ProSight Email Guard combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many offices, mobile users, and line-of-business web applications. Progent's ISA Firewall experts can assist your small business in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of Internet Security and Acceleration Server.
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also help your company to install and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.
Microsoft Windows Server Update Services allows information technology managers to install and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring user's workstations, establishing the Group Policy settings, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container appropriate for your network environment.
Progent's IT outsourcing packages offer affordable network consulting for medium-size businesses. Whether it includes planning system infrastructure, creating an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can reduce expenses and minimize uncertainties, allowing network service expenses to increase in a more moderate and manageable manner than is feasible by assembling a bulky, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a secure and highly available network foundation for your vital Windows-based applications including Windows 2008, Exchange Server 2007, and SQL Server 2008.
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified IM and Presence consultants offer remote and onsite support to help you to maintain and troubleshoot your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Progent applies no startup charge and requires no retainer for support services provided during regular business hours. Progent's one-minute granularity does away with big invoices for fast repairs so you will not be tempted to allow minor problems to fester.
Progent's UNIX family support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial software in the Dynamics GP/Great Plains family, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP is simple to install and integrate, and with its modular design you are able to purchase only the capability you currently require, with the ability to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains Software consulting experts can help you deploy, configure and manage Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP.
Progent's Microsoft engineers can provide advanced expertise in deploying, using and troubleshooting any edition of Microsoft Project Server and can deliver a broad range of affordable online consulting services following proven best practices to assist businesses of all sizes to receive all the benefits of this powerful platform. Consulting support available from Progent include system design, installation and upgrades, strategies for secure collaboration among local and offsite users, network infrastructure optimization, and specialized online training.
Progent's Microsoft-certified failover clustering consultants can help you to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to streamline the management of failover clusters.
Progent's support services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints printers, infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices like sensors and robotics.
MS Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, transparent integration with other Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product allows lower costs and elevated operational efficiencies, enhanced worker output, and better intellectual property protection. Microsoft Office Communications Server 2007 has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises configuration support and troubleshooting help for your Office Communications Server 2007 environment and can help you to assess the advantages of migrating to Skype for Business. Progent can also help you to design and implement an efficient migration that will add business value to your IT system
For large organizations, Progent can leverage in-house network support groups by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can act as a seamless nearby extension of corporate IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox conformance, project management, and world-class service for multiple location network environments based on Enterprise Windows. Progent can offer on-site engineers and specialists to assist with a campus move or office move, or a network architect to assist with building or utilizing an Internet Data Center or co-location site.
Progent's Microsoft-Premier SQL engineers can provide an array of support services to help small businesses to plan, implement, administer, and troubleshoot SQL Server 2008 systems in order to get the optimum strategic advantage from this advanced information management technology. Also, Progent offers expertise for network architecture, company-wide security, and software programming to optimize the strategic benefit of your SQL Server network.
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to assist you to plan, deploy, manage and debug a modern backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent can provide remote guidance from NetDocuments consultants to help your law firm to design, deploy, administer, optimize, or debug a document management system (DMS) solution based on NetDocs.
Progent's Check Point Software experts can help you select and configure Check Point Software Firewall software and hardware powered by Check Point Software's security platform to offer an affordable and efficient security solution for your IT network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a single source for continuing technical support, maintenance, education, and design services.
Windows Server 2008 R2 features outstanding levels of performance, security, availability, expandability, and flexibility that improve output of local, branch office, and mobile workers. Progent's Microsoft-certified professionals can deliver cost-effective remote consulting, troubleshooting, and education services to assist you to plan, implement, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your information system.