Microsoft Dynamics GP can help you grow and manage your business more efficiently by delivering easy availability of decision-driving information and a rapid ROI. Microsoft Dynamics GP/Great Plains confers important business benefits such as its ability to extend the presence of your company, manage your financials, automate financial operations, unify procedures across your company, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase cash flow. Progent can help you configure and maintain a robust, secure server and communications foundation to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you reap the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
Microsoft CRM helps mid-market companies nurture profitable client interactions. Integrated Sales and Customer Service components enable in-house staff to share data to help improve selling success and deliver steady, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your marketing or customer support data.
Progent's ProSight Virtual Hosting offers advanced virtual server technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that improves network dependability and protection, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers supported within a safe and fault tolerant data center on a fast, non-stop virtual machine set up and maintained by Progent's network support professionals.
Progent provide businesses of all sizes world-class IT online or onsite consulting for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security consulting for businesses varying in size from the small office to the worldwide enterprise.
If your business does not need immediate online support but you think you will require technical services with your information system soon, you can conserve time and expenses and ensure that the right IT skill will be available when you need it by getting in touch with a Progent sales specialist and registering as a client. For details, phone 800-993-9400 or send email to firstname.lastname@example.org.
Progent offers advanced remote consulting services to help businesses integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to design and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine local IT assets as well as cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience providing advanced consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Progent can help small businesses to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common errors small companies make when migrating to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and to integrate Apple iOS devices and Android handhelds.
If you are an information technology consultant with technical support expertise, teaming with Progent and helping our customers will expand your abilities through collaboration with Progent's team of mutually supportive, high-output consulting experts. Progent's concentration on providing network expertise and technical help to small businesses will offer you the chance to consult in depth with decision makers and contribute tangibly to the success of exciting organizations. In addition, Progent's virtual office network offers the most advanced technology for remote support and wireless connectivity to allow you to come up with fast fixes when you take on business-critical problems.
Systems Management Server provides added functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and configuring software by making it simpler to install system images, control mobile computers, and operate management tools. In addition to alerting you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can lower cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define sensible procedures and standards to manage PDAs and smart portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that includes policies, procedures and technologies to keep your IT computer system safe.
Progent’s Microsoft-expert consultants can help your organization to enhance your desktops from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit PC desktop computing, design an affordable migration process that reduces business disruptions, and deliver economical, expert online help to assist you to install 64-bit desktop operating systems and application programs on your current computers.
Cisco's Catalyst wireless controllers simplify the management of wireless networks by unifying the configuration and control of wireless APs, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and hardening data security by detecting threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's latest wireless controller technology.
Progent offers the support of RIM BlackBerry-certified consultants who can help small organizations to design, manage, and repair BlackBerry technology economically and successfully, doing away with the requirement for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support model, provides small companies a cost-effective solution for integrating BlackBerry devices and software productively into their information system.
Progent's consultants can help you to evaluate the benefits of Microsoft Lync Server for your environment and can help you to plan and carry out a rollout of Microsoft Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can in addition help your company to perform an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the collaborative functions of Microsoft Office programs, and provide online seminars and ongoing technical support for Lync Server 2010 and other Microsoft products.
Progent's Microsoft-certified consultants offer remote or in-person expertise to help companies of any size to design, deploy, manage, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional support for resolving particularly challenging problems, or full project management support. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can help your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to upgrade from an older version of DPM or from a legacy solution, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can provide occasional guidance to resolve challenging issues or provide end-to-end project management or co-management support to make sure you finish your SCDPM 2016 initiative on time and within your budget.
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important new features as well as a revamped structure. These enhancements favorably impact vital IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management for Exchange 2013.
Progent offers a variety of IT support packages for small organizations. These information technology outsourcing and server monitoring services are built around the anticipatory problem handling capabilities of Microsoft Operations Manager, a next-generation network and IT management product that monitors the availability, throughput, and security of your network and isolates incipient problems before they can bring down your system. With Progent's affordably priced network support programs, small companies can choose a simple co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.
Even if your company has a small computer services staff and a limited technology budget, your information network can still have the same high availability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified network consultants, the most recent network management products for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your vital network applications and hardware up and running.
Progent provides nationwide urgent technical support and consulting services for businesses who run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft products. Remote network consulting offers optimum leverage for your information technology budget by extending user productivity and shortening the hours charged for computer repair services. Advanced remote access tools and skilled technicians and consultants combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In most of situations your network issues can be dealt with by telephone or via a combination of phone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA and CISM certified security specialists to help you with the toughest system problems.
E-Mail Guard is Progent's economical anti-spam and virus protection managed service that gives small companies world-class protection from spam, viruses, DHA attacks, and other forms of email-borne assaults on computer networks. E-Mail Guard is powered by Postini's perimeter management technology, a full suite of web-based antispam and antivirus services that defuse email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators monitor and manage their email application, irrespective of server vendor, hardware technology, or data center location.
Progent can assist your organization in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up hardware load balancing (HLB); setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.
E-Mail Guard represents a complete solution for defending against spam and virus attacks. E-Mail Guard handles the security and administration of corporate email by offering constantly updated spam and virus blocking, policy administration, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and analysis utilities plus outbound email filtering to help you repair your email system and specify and enforce corporate email policy.
Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to assist you to maintain and repair your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
Progent's short-term staff augmentation services enable organizations to respond to sudden increases in demand for network support personnel without incurring the expense and hassle associated with identifying and recruiting experienced technical help and without increasing your permanent head count.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable workflow for recovering services rapidly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, deploy, test and administer a DR solution based on VMware Site Recovery Manager.
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with colleagues who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support environments that combine Mac with Microsoft Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Mac and Windows systems.
Online Office 365 Excel Training Networking Support
Cisco's network security and offsite access products for small companies provide a full range of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that fit best with your company objectives.
Progent’s Shared Help Desk service allows your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's pool of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progent has been delivering SharePoint consulting services since the initial product was released more than a a dozen years, and Progent has the scope of technical knowledge to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; decide if an in-house, online or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific tasks related to your SharePoint 2013 deployment.
Progent can assist your organization to design a migration to Microsoft Teams from Skype for Business Online and configure, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent’s certified Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, performance, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.
Progent's Juniper-certified network consultants can assist your company to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from discontinued equipment to current releases. Progent's Junos OS engineers can also offer support for Juniper's flagship network control software to help you to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage environments that include a combination of Juniper's OS platforms.
Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated email/telephony solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange help and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Windows Server Essentials is a value-priced, entry-level operating system that allows small organizations to make the move from the traditional physical on-premises datacenter to the contemporary hybrid computing model that combines both local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer cost-effective online consulting and technical support services for Windows Server Essentials. Progent can help you to assess the possible productivity and cost benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud-based design for your computing environment. Progent offers comprehensive project management support so you can plan and carry out an efficient move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. Progent also offers ongoing consulting, technical support, and customized training.
Progent can help you plan and implement a smooth move to Dynamics GP so that you retain your data, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by designing and following a smart migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent’s team of Microsoft and Cisco Premier experts average more than a decade of real-world professional background, at the forefront of network support, executing a broad range of IT tasks for an extensive mix of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent teaches its support team. This means that you get not just expert technical capability, but also a consultant with proven methods for using computer knowledge to fix actual IT problems rapidly.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to plan, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your company requires.
For businesses that have a mix of Mac and Windows desktops, there are two popular alternatives for using Microsoft Windows-dependent applications on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-powered PC to use Windows applications and access network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so you are able to run Microsoft Windows programs directly. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these solutions for running Microsoft Windows software on your Apple Macs and can in addition help you to assess and install third-party products for Windows platform emulation.
Progent offers customized online training for popular desktop applications and environments such as Microsoft Office Excel, Word, PowerPoint and Project plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training offers the benefits of traditional physical classroom instruction, including immediate interaction between clients and teachers, but avoids the expenses of travel and the challenge of attempting to accommodate the availability of many students. Offered to individuals or groups of any size, Progent's virtual instruction allows the instructor to conduct the seminar from a remote office and the students can be dispersed across a campus or all over the the U.S. Live online instruction deploys proven learning mechanisms such as virtual white boards, electronic hand-raising, and collaborative applications. Sessions can be short and personalized to specialized subjects or longer in duration and wider in coverage.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds configuring ISA Server-based security solutions for information systems with multiple offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
E-Mail Guard is Progent's affordable spam filtering and anti-virus managed service that gives small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other forms of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive suite of web-managed spam filtering and virus protection services that defuse email assaults before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their email application, regardless of server platform, hardware type, or data center location.
The complexity and integration demands of Microsoft Windows Servers requires a network consulting firm with hands-on experience and in-depth knowledge in planning and building seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent’s IT support can assist you with planning, installing, managing, and troubleshooting Windows Server systems that increase the business value of your IT network. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.