Progent's Experts Team
Business Software Specialists: Webinar Seminars
Office and Microsoft 365 Applications
Additional Topics of Interest
Outsourced Programming Amazon EC2 migration
Amazon EC2 VPN Programming
Progent can provide affordable remote support to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Online Consulting SharePoint Designer 2010
Remote Support SharePoint Business Connectivity Services
Progent's Microsoft consultants offer affordable remote technical support and development services to assist you to plan, implement, manage, and troubleshoot SharePoint 2010 installations that can include web pages that can function as portals, extranets, document management applications, blogs, data marts, business information systems, enterprise-wide search, workflows, and other utilities to support and improve teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Visio. Progent can assist you to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Microsoft Server Monitoring Professionals
Monitoring and Reporting Online Troubleshooting
Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can get a degree of protection that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost services created to assist your company to identify and resolve a most network issues before they get big enough to impact your business.
Hornetsecurity Altaro VM Backup and VMware Technology Consulting
Altaro VM Backup Encryption Engineer
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite consulting services to assist you to plan, install, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Windows, UNIX, Solaris Troubleshooting
Windows, UNIX, Solaris Computer Consultants
If your office computer system combines UNIX, Linux or Solaris technology with Windows, Progent can help you to incorporate your computers into a unified environment that allows all your operating systems to coexist for easy management, seamless information exchange, high reliability, superior performance, and tight security. Progent's UNIX and MS Windows coexistence support services feature network architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Contact Center support.
Hybrid Microsoft 365 and Exchange Consulting
Microsoft 365 migration PowerShell Onsite Technical Support
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated email components to lower hardware expense and administrative overhead. You can use Microsoft 365 Exchange Online to run all your mailboxes, or you can run a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to assist your small businesses to assess the potential advantages of Exchange Online, plan a network topology that makes sense for your business needs and IT budget, implement an efficient move from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
SonicWall NSSP 12000 Firewall Security Contractor
Network Security Auditing SonicWall NSA Firewall
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build security into your business operations.
Remote Outsourcing SharePoint Server 2007
Office SharePoint Server 2010 IT Consulting
Progent's Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for efficiently connecting people, groups and data. Microsoft SharePoint offers a common spot for your employees or clients to access, organize, distribute and interact with useful information, documents, and software and to communicate with one another. SharePoint allows faster and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge they've created in a manner that makes data easy to locate, download and apply. Progent's SharePoint experts can assist you to maintain your current SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Best Windows and macOS IT Services
Top Ranked Technical Support Services Apple Mac and Windows
Progent's support experts in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive networks with full sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Mac and Microsoft technology. Progent's background in Windows and Apple service makes it possible to offer expert assistance to companies that depend on these technologies to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.
NetApp MetroCluster Troubleshooting Consultant Services
NetApp SAN Fabric Specialists
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to deliver fast, zero data loss disaster recovery (DR) between datacenters that are as far as 300km apart. Progent's team of seasoned IT experts can help you to plan, deploy, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a configuration replication network, and testing your DR system to prove compliance with industry standards and government mandates.
Critical Security Alerts Forensics Services
Security Company Cybersecurity Bulletins
This page contains the latest information on cybersecurity threats, patches, and best practices. Call or email Progent if you need assistance protecting your network against the latest cybersecurity threats.
Microsoft ISA Server 2006 Integration Support
Largest Testing Forefront Threat Management Gateway
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while supporting increased efficiency by making these resources available to authorized remote users. Internet Security and Acceleration Server helps protect corporate applications, services, and information throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier ISA Server 2006 experts can help you design, install, set up, and support ISA Server 2006 on your network so your business achieves a highly functional and affordable combination of protection, productivity, and performance.
Support and Setup Supplemental Support Desk
Extended Help Desk IT Consultants
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticketing, ownership, progress tracking, and metrics.
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Co-managed Helpdesk Costs Computer Consultant
Network Consulting Shared Computer Support Help Desk Costs
Progent's Help Desk Call Center outsourcing and co-sourcing service programs help companies to reduce costs and increase productivity.
24-7 Data Leakage Prevention Consulting
Server Security information Systems Audit
For small and midsize companies, network security and information assurance and regulatory compliance can be too complex to stay ahead of but too risky to ignore. The largest largest enterprises have been breached, and the top cloud services have occasionally been taken down. It seems as though there's no place to run. Progent has made it affordable for small and midsize businesses to carry out critical IT security tasks effectively by offering the benefit of billable time to the nearest minute without any minimum billing for online help. This means you have access to a seasoned information consultant to deliver just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including security audits, virus defense and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security strategy.
SonicWall TZ300 Firewall Technical Support Services
SonicWall Ransomware Protection Testing
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build security into your corporate practices.
Windows Server 2019 Windows Time Service On-site Support
Top Ranked Windows Server 2019 and SCOM Computer Engineer
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Specialists Microsoft 365 and Apple iOS
Support and Setup Microsoft 365 Exchange Online and on-premises Exchange
Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated email infrastructure to reduce hardware expense and management overhead. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to help your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, plan a network topology that makes sense for your functional requirements and budget, implement an efficient migration from your existing Exchange system to one that incorporates Exchange Online, train your IT staff and users, and deliver as-needed consulting and troubleshooting.
Online Support Services Teleworker Services
Remote Workforce IT Services
Progent has two decades of experience helping small and mid-size businesses to plan, deploy, optimize, manage, and debug IT networks that incorporate at-home workers.
Microsoft Expert Exchange Online Archiving Network Consultants
Top Information Technology Consulting Microsoft 365 and iOS
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and on budget.
Urgent Configuration SQL Server 2017 Always On
SQL Server 2017 Always Encrypted Network Engineer
Progent's Microsoft-certified SQL Server 2017 experts can assist you to plan and implement a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.
Enterprise Services Project Methodology Network Support Companies
Envisioning Phase: Requirements Definition Computer Companies
When conducting IT tasks for enterprise clients, Progent uses a structured methodology based on specified milestones so as to meet budgetary, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design tuning, and professional deployment. All facets are documented to provide a comprehensive description of technical services delivered and to assist in downstream network maintenance.
Solaris Online Consolidation
24/7 Consultancy Linux Remote
Progent offers nationwide remote help and troubleshooting services for companies that run UNIX or Linux networks or whose information systems include a combination of UNIX and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by extending user efficiency and shortening the time billed for network repair services. Advanced remote access technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT problems without wasting time and money by traveling to your location. In most of situations your network problems can be dealt with by telephone or through a combination of phone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security specialists to assist with the toughest system problems.
Firewall Troubleshooting
Cisco Firewall and IPS Consulting Services
Progent's Cisco CCIE-certified network infrastructure consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Largest Microsoft 365 Single Sign On Remote Support Services
Remote Exchange Online and on-premises Exchange Technical Support
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other email components to lower hardware costs and management hassle. You can use Microsoft 365 Exchange Online to run all your mailboxes, or you can set up a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to help your small businesses to assess the benefits of Microsoft 365 Exchange Online, design a solution that aligns with your business needs and IT budget, implement an efficient move from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and deliver ongoing consulting and technical support.
Altaro VM Backup Scheduling Professional
Altaro VM Backup Verification Troubleshooting
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to help you to design, install, manage and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Catalyst 9115 Access Point Computer Consultants
Computer Consultants Catalyst Wireless AP
Progent's Cisco-certified Catalyst 802.11ax WAP consultants offer economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
ISA 2004 Enterprise Edition Server Technology Consulting Services
Internet Security and Acceleration Server Specialists
Progent's certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and deploying a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly limiting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Great Plains Accounting Software Support Services
Great Plains Accounting Software IT Consulting
Progent can show you how to prepare and execute a smooth move to Dynamics GP/Great Plains so that you preserve your data, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom line-of-business software and eCommerce programs that work seamlessly with Dynamics GP.
Specialists Dharma ransomware recovery
Urgent WannaCry ransomware recovery Engineers
Progent's seasoned ransomware recovery experts can help you to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
ProSight IT asset management Engineer
24 Hour password management Consult
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you're making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require when you need it.
Linux, Windows Services
Windows and Linux Online Support Services
If your company computer system combines Linux technology with Windows, Progent can show you how to incorporate your IT resources into a cohesive network that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high dependability, enhanced performance, and strong protection. Progent's Linux and Microsoft Windows integration support offerings feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online network support and repair, on-site technical support, and Helpdesk support.
ProSight VM Hosting Specialists
Specialists ProSight Virtual Hosting
Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a state-of-the-art data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive information technology outsourcing solution that enhances network dependability and security, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have all of its software platforms and key business application servers supported within a secure and fault tolerant data center on a fast, high-availability virtual server configured and maintained by Progent's computer service experts.
Internet Security and Acceleration Server Online Consulting
ISA 2004 Consulting Services
Progent's certified ISA Server consulting experts have broad backgrounds creating Microsoft-based security designs for information systems with many sites, remote users, and line-of-business web-based applications. A Progent ISA Server consultant can help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without limiting your network.
Security Penetration Testing Firewall Support
Stealth Penetration Testing Technical Support
Stealth intrusion testing is an important component of any overall IT system security strategy. Progent's security professionals can perform thorough penetration checks without the awareness of your organization's internal network support staff. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion detection alerts and event history analysis are properly set up and consistently observed. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks common to the latest versions of ransomware.
Award Winning Online Help Colocation Selection
Colocation Selection Specialists
Colocation data centers make it possible for businesses to share enterprise-class facilities for housing network equipment that runs critical applications. Progent's Microsoft and Cisco certified consultants can help your company with all aspects of your colocation program such as choosing and migrating to a colo facility, creating system architecture, defining required equipment, on-site and on-line troubleshooting, establishing online network administration, and training your support staff.
Engineers WiMax
Internet Connection Specialists
Progent can provide the cost-effective services of online Internet connectivity experts to help your organization to evaluate or update your ISP services so your Internet connectivity solution matches your business requirements. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable BGP architectures.
Cisco Certified Experts Chief Information Officer Support and Integration
CIO Computer Engineer
Progent offers the part-time or temporary services of a seasoned CIO to offer a broad perspective to help your company pick and maintain network solutions to meet your current needs and that can be a firm foundation for your growth. Progent's part-time Chief Information Officer services offer economic advantages to organizations who want to optimize the impact of their network expenditures but who are without the budget or hesitant to add another executive-level position to their head count. Because Progent is vendor-agnostic, with a sizable team of consultants certified to maintain all major OS platforms and networking technologies plus a broad selection and business software, Progent is in an ideal situation to provide unbiased recommendations as well as advanced technical help for creating information solutions that fit the particular requirements of your organization.
Cisco Certified Expert Designer Small Office
Small Business System Support
Progent's Microsoft and Cisco certified network engineers can provide expert support for a wide range of products and technologies and can provide that expertise online anywhere in the U.S. or onsite in select cities throughout the country and anywhere in . Progent provides online support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft Windows and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network engineers for complex connectivity problems, plus the support of CISA and CISM-qualified security consultants to handle high-level security planning and problem solving. Progent has delivered remote network support to companies in all 50 states in the U.S.
Microsoft SQL 2008 Server Professionals
SQL 2008 Computer Consultant
SQL Server 2008 delivers indispensable, standardized tools to computer professionals and information workers, reducing the complexity of creating, deploying, managing, and using enterprise data and analytical applications on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with real-world experience and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
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