Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the highest level of availability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management options are built upon proven virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
For custom application creation, Progent can supply programming experts to produce business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Internet Information Services to create custom eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Progent's ProSight Email Guard uses the technology of top information security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Progent's Computer Helpdesk Outsourcing Support Services for desktop technical support are intended specifically for small businesses who need immediate access to a Help Desk Call Center with professional phone support and effective escalation capability but who have to work within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Progent's UNIX family support experts provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Progent's ProSight portfolio of managed services are geared to offer businesses who have small in-house network administration and support staffs with low-cost help from world-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed services include fixed network management costs, smart automation of common administrative processes, ongoing adoption of the latest information technology, graceful migration from legacy systems to current solutions, close fit between information technology with business objectives, access to seasoned IT experts, and allowing management to concentrate on business rather than ever-changing information technology.
The Help Desk Call Center support delivery model adopted by Progent offers small organizations an dependable option to reliance on independent consultants by offering broad expertise shared by multiple engineering teams, optional round-the-clock availability of urgent assistance, fast escalation to top-level experts for solving the most complex issues, service consistency and reliability, quick follow-up enforced by veteran support managers, a selection of convenient techniques for requesting support jobs, and excellent process visibility made possible by trouble ticket tracking and available via a web portal.
Even if your business has a minimal computer services group and a modest IT budget, your information system can still have the same high availability and performance that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT professionals, the latest system management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and servers up and running.
By using virtual server technology, companies can run many virtual machines on one physical server. Virtualization technology enables companies to enjoy all the benefits of server segmentation, but without the costs associated with purchasing extra server equipment. Virtual servers are also the critical technology behind private clouds, which offer major advantages including lowering the costs of capital equipment, datacenter facilities, and management while enhancing data protection, system reliability, and recoverability. Other useful server management technologies are server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can help you with all areas of server consolidation and management to enable your business to contain expenses and save time.
Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and control of wireless access points, optimizing wireless performance by reducing the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by identifying cyber threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller technology.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed physical storage device manufactured by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to design, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda Backup.
Progent offers rapid online support from Cisco CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment using advanced remote diagnostic utilities to provide quick and affordable troubleshooting and repair of critical network problems.
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by offering constantly improved spam and virus filtering, policy management, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, management and reporting tools as well as outgoing email testing to help you fix your e-mail environment and define and enforce corporate email policy.
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience provides you with a convenient one-stop source to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Windows Hyper-V 2016 incorporates key features first developed for and proven on Azure, among the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network architecture for a cloud-based or hybrid installation, develop and carry out a smooth upgrade strategy, train your IT administration and support personnel, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Progent delivers the services of Microsoft and Cisco-Certified network support experts to show customers economical alternatives to help businesses optimize the benefits of Microsoft and Cisco products. For networks that span from remote offices to large corporations, Progent's expert engineers can assist you to enhance your information system's e-mail infrastructure, protection, availability, performance, and system management.
Progent's Microsoft-authorized consultants can help you rationalize the economic case for implementing Microsoft SharePoint 2007, advise you on the appropriate edition of SharePoint Server for your circumstances, provide setup and integration expertise, assist you to set up MS SQL Server as a back-end database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with SharePoint 2007, develop a comprehensive security strategy that encompasses portal technology, and deliver maintenance and Help Desk support.
Progent can provide cost-effective online support to help businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed expertise to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and within budget.
SQL Server 2016 introduces significant improvements in speed, capacity, security, availability, BOYD integration, plus integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, R language support, Row-level Security, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to assist businesses of all sizes to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Configuration Manager automates application and device provisioning across multiple sites, centralizes security and compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, allows safe self service, and offers a single point of control for administering mixed-operating system networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, using and repairing a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent provides national urgent help and consulting services for companies who run Sun Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft products. Online IT help offers optimum leverage for your information technology dollar by protecting client productivity and shortening the time charged for network repair services. Advanced online support technology and skilled service specialists and engineers allow Progent to handle the majority of IT problems without wasting time and expense by going to your location. In the vast majority of situations your network issues can be remediated over the phone or through a combination of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to assist you with the most challenging system problems.
ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical data, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your critical data.
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with many offices, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts are available to help your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security needs without adversely limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are based upon mature virtualization technologies that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent has extensive experience providing a broad range of online IT consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in providing expert online IT consulting and has provided network support to organizations in every state. Online support eliminates travel costs and resolves problems faster than on-premises service calls.
Progent's remote connectivity and wireless synchronization specialists can assist you to design and deploy secure access solutions for remote desktops, laptops, and wireless handhelds so they integrate seamlessly with your information network, allowing your business to optimize the efficiency of your off-site workforce.
Progent is among the most experienced network support companies for integrating email systems based on Exchange 2000 Server. Progent is skilled in helping small businesses receive all the benefits of Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.
If your company computer system mixes Sun Solaris platforms with MS Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple administration, transparent information exchange, high reliability, enhanced throughput, and tight security. Progent's Sun Solaris and MS Windows coexistence assistance offerings include IT infrastructure configuration and service, support for Windows services for UNIX, remote server monitoring and administration, remote technical help and repair, in-person technical support, and Helpdesk support.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance bottlenecks.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements affect vital IT areas including manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, design a cost-effective validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and management for Microsoft Exchange Server 2013.
Cisco offers a full array of routers that includes appliances built to provide the protection, performance, and reliability demanded by customers ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
The clustering feature set incorporated into the high-end editions of Microsoft Windows Server 2008 has been dramatically redesigned to simplify the installation, setup, and administration of server clusters that offer greater levels of system dependability, security, efficiency, and versatility. New or improved capabilities include automated cluster Validation, easier configuration and installation, unified cluster management, new cluster architecture for maximum uptime, hardened security and quorum models, elimination of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the business benefits of Windows clustering, plan and implement an installation, educate your IT staff to manage your cluster environment, provide ongoing consulting and support services, and create and test a disaster recovery plan.
Progent can deliver a broad array of cost-effective support services to assist your company to deploy, configure, troubleshoot, and manage workstations and laptops powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can offer on-premises or remote help for individual computers or notebooks or help your business to design and implement a company-wide migration to new or updated OS software and applications. Progent can also provide engineers and technicians to assist your company to plan for and implement an office relocation or merger designed to produce the least possible disruption of your business.
Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Exchange, SharePoint and Office desktop or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and onsite support services to assist you to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also help your organization to design and execute an efficient Skype for Business migration.
Microsoft Windows Active Directory demands significant field experience to configure efficiently across a large corporation. Progentís Microsoft Certified engineers are skilled in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise Active Directory installations. Progentís fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy software configuration objects in production AD environments, and fixing unsuccessful installations of Active Directory and Active Directory-integrated programs.
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks firewalls to provide a next-generation security environment that spans your data center and cloud-based assets and guards any user at any location with any endpoint device.
If your business computer system mixes Linux technology technology with MS Windows, Progent can show you how to incorporate your servers into a unified network that allows all your operating systems to coexist for easy management, transparent dataflow, high reliability, superior performance, and tight security. Progent's UNIX/Linux and Microsoft Windows integration assistance services feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and troubleshooting, on-site technical support, and Helpdesk support.
Progent's Citrix-certified consultants can help you to evaluate the business advantages of XenServer and additional Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current XenServer environment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management solutions available as low-cost service packages created to help you to identify and resolve a most network issues before they get big enough to disrupt productivity.
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting email solutions for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment offers protection, fault tolerance, easy connectivity for off-site and wireless users, efficient administrative utilities, and productive integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016, Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003, and Exchange 20000 Server. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 or MS Exchange 2013.
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.