Additional Topics of Interest

Server Education
Server Training

Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Medium-size businesses who utilize familiar freelance service providers or who maintain internal IT personnel benefit when Progent transfers information about new technology and proven processes to make their IT environments more robust, secure, and efficient.

Open Now SonicWall TZ400 Firewall Computer Security Specialist
Top SonicWall NSA Firewall Evaluation

Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and design protection into your business practices.

SQL Server 2016 Stretch Database Remote Technical Support
Best Computer Consultants SQL Server 2016 Backup Encryption

Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, data security, availability, BOYD support, and integrated BI. New features include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

Online Help Exchange 2000 Server
Microsoft Exchange 2000 Network Consultants

Progent is one of the most qualified network support firms for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange Server 2000 for typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.

Support Services BlackBerry Synchronization
BlackBerry BPS Services

Progent offers the expertise of RIM BlackBerry-premier engineers who can assist small companies to design, manage, and repair BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient online service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry technology seamlessly into their information system.

IT Service Small Business
Consulting Group Small Office

Progent is a leader in economically delivering world-class network support to small businesses. Progent's success in addressing the IT support needs of the chronically underserviced small company sector is the cumulative result of key technical and operational innovations that have removed much of the conventional expenses out of administering IT service, added unmatched technical expertise into the support mechanism, and significantly streamlined the repair process.

Service Desk Sharing Online Support
Open Now Help Desk Sharing IT Consultants

Progent's Network Contact Center Outsourcing Support Services for PC desktop support are intended especially for small businesses who need immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who must work within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.

SCCM 2012 Technical Support Services
SCCM 2012 Software Inventory Technology Consulting Services

Progent can assist your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).

Top Integration Support Service Reporting
Engineer Service Reports

Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to every customer. The practice of detailing and archiving service activity results in more efficient service and eliminates a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.