Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to deal with problems that are within their scope, Progent can focus on delivering hard-to-find services where Progent has few competitors. Medium-size businesses who utilize familiar freelance service providers or who maintain internal IT personnel benefit when Progent transfers information about new technology and proven processes to make their IT environments more robust, secure, and efficient.
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and design protection into your business practices.
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, data security, availability, BOYD support, and integrated BI. New features include PolyBase for processing SQL and NoSQ databases in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and on-premises support to assist organizations of all sizes to implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent is one of the most qualified network support firms for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange Server 2000 for typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Progent offers the expertise of RIM BlackBerry-premier engineers who can assist small companies to design, manage, and repair BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This wide range of knowledge, combined with Progent's efficient online service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry technology seamlessly into their information system.
Progent is a leader in economically delivering world-class network support to small businesses. Progent's success in addressing the IT support needs of the chronically underserviced small company sector is the cumulative result of key technical and operational innovations that have removed much of the conventional expenses out of administering IT service, added unmatched technical expertise into the support mechanism, and significantly streamlined the repair process.
Progent's Network Contact Center Outsourcing Support Services for PC desktop support are intended especially for small businesses who need immediate availability of a Help Desk Service Center with professional phone support and full escalation capability but who must work within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Progent can assist your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small service organizations who provide scant documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to every customer. The practice of detailing and archiving service activity results in more efficient service and eliminates a slew of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent's Microsoft-certified consultants can help you rationalize the economic case for deploying SharePoint 2007, advise you on the most appropriate edition of SharePoint for your circumstances, offer setup and deployment services, help you to install Microsoft SQL Server as a back-end database, optimize your network integrity, integrate your standard and customized application software to operate with Microsoft SharePoint 2007, develop a company-wide security strategy that incorporates portal solutions, and deliver maintenance and Help Desk support.
Progent’s Microsoft-certified experts offer small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common spot for your workers or customers to access, organize, distribute and manipulate useful data, documents, and software and to interact with one another. It enables quicker and better decisions, more effective sharing across groups and more streamlined business practices. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available within and without an organization. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge they’ve developed in a manner that makes data easy to locate, download and re-use.
Progent's company culture will make you a more capable consulting professional by improving your information technology skills and increasing the loyalty of your clients. Progent delivers this commitment by recruiting the best consulting experts for you to operate with, providing an advanced system infrastructure, running custom application utilities to enable the maximum level of support, and by optimizing proven operational models for finding and keeping customers.
Progent is looking for a variety of full-time workers such as solutions-driven MCSEs; system consultants who have Cisco CCDP or CCIE credentials; and consultants for advanced network design with experience in mobile connectivity, wireless networking, non-stop environments, disaster recovery solutions, data preservation, and VMware technology. Progent is also hiring desktop support experts, off-site service professionals, and CISSP or CISM certified security consultants. Progent is also looking for veteran managers and administrators who can perform efficiently in our high-growth, virtual office environment. Progent works with freelance professionals with specialized expertise and working background in important IT areas outside our main service focus. Our Experts Group hires independent consultants who can provide consulting and programming support for mission-critical applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular platforms such as Linux, Macintosh, or Solaris, or offer world-class skills in technologies such as telecommunications, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors certified by Progent coordinate with our staff consultants to provide comprehensive solutions for small business networks.
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you determine if you should move up to next generation firewall products from Cisco. Progent's Cisco technology experts can help you design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent can provide affordable remote consulting to assist your business to design, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training to help manage and use your iOS devices in a safe, collaborative environment that maximizes the strategic value of your information system.
Progent's Microsoft-certified SQL Server 2017 experts can assist your organization to plan and implement an efficient migration from your existing SQL Server databases and applications to SQL Server 2017.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in a solution that delivers the highest level of dependability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management services are based on proven virtualization platforms that allow small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital investments, infrastructure support, and network management while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Before Progent’s Microsoft Operations Manager solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to address server problems before they grow to be critical enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before customers know that the problems are there. Progent has background with MOM 2005 and MOM 2000 to provide small company networks enterprise-class availability, safety and performance.
Progent's CISSP-certified network security consultants can help businesses of all sizes with any aspect of information system security. Progent can create efficient security solutions that protect a small business against modern malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile users sharing network resources spread across multiple physical sites and public and private clouds.
Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, using and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can provide a broad range of cost-effective remote consulting services following industry best practices to assist organizations of any size to get all the benefits of this leading platform. Services available from Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.
Progent’s Technical Response Center provides affordable nationwide after-hours online help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide extended hours phone help and remote direct network connection to troubleshoot and resolve technical problems rapidly and affordably.
Progent's ProSight Virtual Hosting service offers proven virtualization architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small companies with a comprehensive IT outsourcing alternative that enhances network availability and security, eliminates management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its software platforms and key application servers supported within a safe and fault tolerant facility on a fast, non-stop virtual machine configured and maintained by Progent's computer service professionals.
Progent's Cisco Jabber consultants offer remote or onsite expertise to help businesses of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced support for the products, technologies and services that make up creating a cohesive Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration solution.
Progent's Mac consultants can support the creative facets of Macintosh environments by providing consulting services and education in imaging, audio, and video. Progent's consultants offer expertise in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's compensation structure is built on contribution, so similar to working as a freelance contractor, your income is entirely driven by your work effort. Certain Progent support staff focus on quality of life and choose to consult at a more relaxed pace, utilizing our flexible calendar to pursue individual pursuits like hiking, motorcycle racing, skiing, surfing, vacations, or spending free time with relatives and acquaintances. Other consultants use the chance to earn big dollars through lots of effort and long days. Progent completely encourages both ends of the spectrum and any point in the middle.
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts and network users, lessening the difficulty of designing, integrating, managing, and accessing enterprise information and database applications in environments ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consulting firm with real-world expertise and broad knowledge in planning and deploying data-driven, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
If you want to update your corporate web site, create internal webs for purposes such as human resources or worker training, establish a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's consultants can also help you build and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web solutions.
Progent can provide remote and on premises consulting to help your organization with any aspect of BI reporting from debugging or enhancing reports to designing and implementing a comprehensive BI solution. Progent's BI consultants can assist you to maintain your existing BI system, help you to migrate databases and applications from a discontinued reporting platform to a modern one, and provide custom online mentoring to meet your individual needs. Progent’s management reporting and analytics consultants offer expertise in the leading BI reporting and visualization tools including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Progent's temporary staff augmentation services allow you to respond to sudden increases in demand for IT support personnel without dealing with the expense and hassle that come with identifying and recruiting reliable technical help and without increasing your permanent workforce.
Progent's Cisco-authorized IT professionals can show you how to build an affordable, high availability Internet configuration solution that can deliver 24x7 Internet connectivity through a wide range of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the most current techniques for high availability Internet connectivity to build an affordable, fully redundant Internet interface with automatic failover and other features to create zero-downtime Internet connections.
Cisco's Small Business 100, 300 and 500 family of APs are Linux-based units designed as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or on-premises configuration and troubleshooting support to help you to design, configure, update, optimize, manage and debug Cisco Small Business wireless access point deployments of any size or architecture.
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to integrate, manage, monitor and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Progent's management team includes industry professionals with years of background providing network consulting, troubleshooting, and long-term IT planning to organizations ranging in size from startups to global enterprises. Great service requires great people, and Progent stands out by having assembled a management team that can provide customers with the top service value available anywhere.
Catalyst family of wireless controllers streamline the management of wireless networks by unifying the configuration and control of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user class and location. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
Progent provides the help of Microsoft and Cisco-Certified IT consulting professionals to offer customers economical alternatives to help organizations maximize the value of Microsoft and Cisco products. For networks that range from remote offices to large corporations, Progent's expert engineers can help you improve your network's e-mail infrastructure, protection, reliability, performance, and IT administration.
Progent's remote connectivity and wireless synchronization experts can help your business to plan and deploy secure access solutions for off-site desktops, notebooks, and wireless handhelds so they work tightly with your information network, allowing you to optimize the productivity of your off-site workforce.
Progent offers the expertise of a veteran consultant with extensive experience installing, maintaining, and enhancing video conferencing systems from leading suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network support group, your Internet Service Provider, and your telepresence platform supplier to help your organization maximize the strategic value of your telepresence ecosystem.
Even if your company has a small computer support staff and a modest technology budget, your information system can still have the same high reliability and performance that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT consultants, the latest system management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk service to keep your mission-critical business applications and hardware operating.