Progent offers the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified data security professionals to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for serving branch offices that need IT service with the flexibility associated with with small firms but which offers professional communications, complete documentation, and adherence to corporate IT standards. If your enterprise maintains a branch office situated anywhere in or any area served by Progent's engineers, Progent can provide a broad array of onsite and off-site network support services and network design assistance.
Progent's Microsoft-certified consultants can provide advanced support in implementing, operating and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of cost-effective remote support services following industry best practices to assist businesses of any size to get all the advantages of this leading platform. Consulting support offered by Progent include system planning, installation and migration, setting up secure collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
For medium-size businesses looking for network consulting services, Progent offers an array of options such as local service, on-line support, off-site Call Center, round-the-clock support with automatic system monitoring, emergency staff augmentation, business relocation services, application programming, and expert consultation. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises help for solving network problems quickly and economically.
Progent's Microsoft Premier engineers offer world-class support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange Server 2007 installations or upgrades and can provide onsite personnel to help large companies with installations of Microsoft Exchange in the or any area covered by Progent's consultants.
Progentís Microsoft-expert consultants can assist your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of migrating to 64-bit processing, design an efficient migration strategy that minimizes operational interruptions, and provide economical, professional remote support to aid you to configure 64-bit software and applications on your current hardware.
By using virtual servers, companies can run multiple virtual machines on one physical server. Virtual server technology enables businesses to enjoy all the advantages of server segmentation, but without the costs associated with purchasing additional server hardware. Virtualization is the critical technology behind private clouds, which offer important benefits such as lowering the costs of hardware, datacenter facilities, and administration while enhancing information protection, system availability, and recoverability. Other important server management technologies are server monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management experts can assist you in all areas of server virtualization and management to allow your business to cut expenses and conserve time.
Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit applications which you intend to keep as well as the new 64-bit editions of software you plan to install.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent has the background to complete your move rapidly and affordably. Progent's Exchange 2007 help, repair, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent can provide the services of RIM BlackBerry-certified professionals who can assist small companies to plan, manage, and troubleshoot BlackBerry solutions affordably and successfully, eliminating the need for an internal BlackBerry expert and reducing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This breadth of expertise, combined with Progent's efficient remote service delivery model, provides small businesses an efficient option for incorporating BlackBerry devices and software productively into their IT network.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft integration, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also help you with planning, deploying, administering and troubleshooting sophisticated information technology solutions based on Windows Server, and can assist your upgrade from Windows 2000 Server or Windows NT.
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, reconfigure and debug their networking hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating complex management processes, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding appliances that need critical updates, or isolating performance issues.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to guard endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks.
To provide economical IT services for small companies, Progent offers comprehensive computer outsourcing plans that give small organizations quick access to technical expertise without requiring you to recruit, train, and maintain an expensive in-house IT team. Progentís IT outsourcing packages give you an economical way for building a protected and robust system for your important Windows business productivity suites including Office XP and Office 2003.
Progent's Citrix consultants can assist your organization to assess the potential strategic value of the various editions of Essentials for Hyper-V, assist you to integrate Citrix administration tools with your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and support and streamlining management processes.
Progent offers small organizations two ultra-affordable network security evaluation packages that provide, at a set price, remotely administered scans of your network security profile which are analyzed by certified security engineers who interpret the data collected by the scan, deliver objective evaluations of your existing security vulnerability, and make suggestions for enhancements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security testing that are priced to meet the restricted budgets of small companies while providing enterprise-quality assessments of your IT network's exposure to attack.
Progent's ProSight Virtual Hosting service provides complete hosting of a small organization's servers in a solution that gives the highest degree of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization technologies that allow small businesses with mixed- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Microsoft WSUS enables IT administrators to install and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the distribution of patches that are released via Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Software Update Services deployment, configuring client's workstations, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
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Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid environments, train your IT management staff, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Progent can assist small businesses to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical errors small companies make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Progent's Power BI experts can help your business to plan, deploy, manage, update or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can show you how to build and manage a local, cloud based, or hybrid network model for Power BI.
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Progent offers high availability load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching products such as Cisco Content Engine. High availability load balancing vendors for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller technology. Progent offers support for physical and software-only Wi-Fi controllers and can help you to decide which version is appropriare for your wireless solution. For Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller support.
Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Progent can provide the affordable services of remote Internet connectivity experts to assist your organization to assess or update your Internet services so your Internet access solution aligns with your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth use, carrier and service plan analysis and selection, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Network provisioning can include enhancing current routers and switches and configuring additional ones, setting up firewalls, and upgrading dependable BGP configurations.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of background assisting manufacturing and service organizations to simplify complex supply chains and streamline key processes to get products to market quickly and meet customer schedules dependably. Progent can provide the skills of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that can range from as-needed guidance to end-to-end solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, training, and DBA services.
System Center 2016 Operations Manager helps to ensure consistent performance and dependable uptime for critical workloads by providing unified, mixed-platform monitoring of physical and virtual infrastructure deployed across local datacenters and private and public clouds. Progent's SCOM consulting group offers advanced online and onsite expertise to help businesses of all sizes to design, implement, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Progent offers national online help and consulting services for businesses that operate environments based on versions of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Online network consulting offers maximum return for your information technology dollar by extending client efficiency and limiting the hours charged for computer analysis and repair. Sophisticated remote access tools and experienced technicians and consultants allow Progent to handle the majority of IT problems without wasting time and expense by going to your site. In the vast majority of situations your network problems can be remediated over the phone or through a mix of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security specialists to assist you with the most challenging system issues.
Lync 2013, rebranded Skype for Business, enables organizations of any size to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad range of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and network integrators can help your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology suitable for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
MS Office Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade package offering advanced security, transparent compatibility with other Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-authorized professionals can provide the expertise necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These enhancements affect key facets of IT like manageability, availability, security, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and deployment plan, and train your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange 2013.
Progent's Wireless Consulting Services provide a fast, affordable way for businesses of all sizes to integrate, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and users, and post-migration consulting support.
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email help, security services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of Apple Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone support and iPad management, or migrating to Apple's iCloud. For business networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and supporting a network environment that is reliable, secure, efficient and aligned with your organization's business goals.
Cisco offers an extensive array of routers including appliances designed to deliver the security, performance, and reliability required by organizations from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Progentís Cisco-Premier technology consultants provide professional PIX Firewall consulting services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and secure access services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of security, performance and reliability for information networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progentís Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can provide remote and on premises expertise to help you with any phase of BI reporting ranging from troubleshooting or enhancing reports to planning and deploying an advanced BI solution. Progent's BI experts can help your company to maintain your existing reporting system, assist you to upgrade reports and databases from a discontinued reporting product to a modern solution, and provide as-needed remote training tailored to your individual needs. Progentís management reporting and analytics professionals offer experience in the leading business intelligence reporting tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progentís Wireless Site Survey assists you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your facilities, offering you a WLAN that has the coverage, performance, load-handling capability, Quality of Service, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
Progent provides national remote technical support and troubleshooting services for companies who operate environments based on versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help offers optimum leverage for your IT budget by preserving client productivity and shortening the hours charged for network repair services. Advanced remote support technology and skilled technicians and consultants allow Progent to handle the majority of IT issues without squandering time and money by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISM certified security professionals to help you with the toughest network issues.
Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's network experts can provide affordable remote consulting, technical support, and training services to help your company to design, implement, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Progent's pricing policy is to charge for remote service and in-person help by the minute. As a result, you are charged just for received support. Progent does not impose a more expensive rate for after-hours or emergency support, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no initialization charge and requires no monthly commitment for support services provided during normal business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big bills for quick fixes so you will not be forced to permit simple problems to stay unaddressed.
Progent's Linux consulting services offer small companies and software developers assistance with administering and maintaining Linux systems that run with Microsoft-based technology. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience offers you an easy single source to help you create and maintain a secure and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating MS Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco Certified IT consulting professionals. With Progent's affordably priced network support packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks enterprise-class availability, protection, and productivity.
Microsoft Office 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email infrastructure to reduce capital expense and management hassle. You can configure Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your small businesses to assess the benefits of Exchange Online, plan a solution that aligns with your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that includes Office 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
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Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software products by making it simpler to install system images, control mobile computers, and run management tools. In addition to alerting you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower cost and eliminate business disruption as you transition to new operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient procedures and standards to manage handheld computers and intelligent mobile phones so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates standards, procedures and technologies to keep your IT network safe.
Progent provides several basic types of Call Center services including Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft professionals offers your clients convenient access to a reliable technical group with extensive experience providing phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Call Center a respected image as a key contributor to business performance. Progent's target is to resolve rather than simply record problems.
If you are a network consultant with system support expertise, joining Progent and helping Progent's clients will expand your abilities via collaboration with Progent's staff of motivated, high-output consulting experts. Progent's concentration on offering IT expertise and technical support to small and midsize companies will give you the chance to consult in depth with business leaders and add tangibly to the growth of dynamic companies. Also, Progent's virtual office environment offers state-of-the-art technology for off-site service and wireless access to help you to come up with fast fixes when you troubleshoot mission-critical problems.
Progent can provide affordable remote and on-premises support to help organizations to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's production servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting options are based on proven virtualization techniques that allow small and midsize businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple sites with thousands of APs can be remotely configured and managed with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi consultants who can assist you to assess the benefits of Ubiquitiís UniFi products for your business and assist you to plan, deploy, manage, and maintain your UniFi solution.
Progent's Test and Training Lab located at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent clients without adequate in-house resources to configure proper pilot systems, the lab reduces capital costs and technical risk while keeping critical IT projects on schedule.
The new ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
If you are a network consultant with system support experience, teaming with Progent and helping Progent's customers will enhance your skills via collaboration with our team of mutually supportive, high-output consulting experts. Progent's focus on providing network expertise and computer support to small companies will offer you the opportunity to consult in depth with decision makers and add tangibly to the success of dynamic companies. In addition, Our virtual office network offers state-of-the-art tools for remote support and wireless connectivity to allow you to come up with fast solutions when you troubleshoot mission-critical problems.
Progentís Cisco-Certified technology consultants provide experienced PIX Firewall consulting services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat security, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of security, speed and availability for business environments of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progentís network experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft Certified professionals can provide world-class consulting for major implementations of Microsoft Exchange 2007. Progent's consultants can help you plan multi-site Exchange rollouts or updates and can supply local personnel to assist large companies with installations of Exchange Server 2007 in the or any region covered by Progent's engineers.
Progent's SonicWall firewall consultants can show you how to deploy, manage, and troubleshoot SonicWall firewall devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete security plan and design protection into your corporate processes.
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Remote continuous monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have progressed so far that companies of any size can afford a degree of protection that was previously limited to large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to help your company to detect and fix a most IT network problems before they can hurt your business.
Progentís non-stop interoffice connectivity and fault tolerant network connection consultants can help small businesses achieve zero-downtime Interoffice connectivity by means of redundant system architectures featuring transparent failover. Progentís CCIE engineers can design and implement high-availability Inter-office connections supported by non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical 24x7 interoffice networking.
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For enterprises with branches in or any area served by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and certified Cisco system specialists offer a variety of IT support services such as project planning, Sarbanes Oxley compliance, site relocations, enterprise security, system architecture, local or phone-based branch office support, and technical support for co-location hosting facilities. A Progent IT consultant can show you how to design a multi-site network that makes efficient use of collocation services and Internet data centers. Progentís Microsoft Premier engineers can help large enterprises design, integrate and support major rollouts of updated versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that combine basic, high-speed, integrated, and remote networking.
If your company is developing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your field of high-value know-how without the constant hassle of managing your company information system. By using automated server monitoring and by delivering remote and in-person support as your company needs it, Progent represents an affordable alternative for managing an information system that features excellent reliability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and in-person support and troubleshooting, network monitoring, and Helpdesk outsourcing.
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers major enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multiple server or multi-location migrations, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2003 support, repair, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent has more than a decade of experience deploying, and supporting the core platforms included with Microsoft System Center and can assist your organization to plan, configure, manage, and repair your System Center solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can help you to migrate to the current edition of System Center from an older one or from a third-party datacenter management solution to deliver the advantages of best-in-class provisioning, management automation, security and compliance, plus infrastructure and application performance monitoring.
Progent's Check Point firewall consultants can help you design, configure, and manage firewall environments that rely on Check Point NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you support legacy Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual infrastructure offers lower TCO of hardware and quicker return on investment, more leveraged utilization of servers, streamlined operations, enhanced system uptime, and easier manageability. Typical usage scenarios for virtual machines are hardware consolidation, economical platforms for line-of-business legacy software based on outdated operating systems, and affordable quarantine of software development or evaluation environments from production systems.
For assistance writing, enhancing, or repairing applications for Microsoft Windows, any version of Linux, or for the Web, Progentís team of programmers, relational database designers, and project managers can ensure you get the job completed on time and within budget. Progent's seasoned application programmers offer affordable and expert online help for jobs as simple as creating Vidual Basic macros for Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.
Progent's Juniper-certified network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and support your infrastructure, and migrate efficiently from outdated devices to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's premier network control software to help your business to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain networks that incorporate a mix of Juniper's software platforms.
Progent has extensive experience delivering a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in delivering expert remote IT support and has delivered IT solutions to clients in all 50 states. Remote support saves travel costs and resolves issues more quickly than onsite support.
Progent's certified Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2000 Servers and can simplify network administration, provide technical support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up test installations to reduce the technical risk involved with migrating to Windows 2003 Server by identifying possible hardware and application compatibility issues.
If your company is producing Linux-based software on a network that includes MS Windows-based servers, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to focus on your field of strategic expertise while avoiding the continual hassle of maintaining your company information system. By using automated server monitoring and by delivering online and on-site support when your business needs it, Progent represents an economical solution for managing an information network that features excellent reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service it outsourcing, virtual infrastructure, remote and on-premises support and repair, 24x7 monitoring, and Help Desk Call Center support.