Visalia, CA Online Help from World-class Network Service Professionals
Progent's computer network technical support services can deliver your Visalia, CA company affordable and reliable access to world-class computer engineers. By providing IT support help when you need it, providing advanced expertise for critical applications, delivering unique services such as 24x7 network monitoring, and invoicing only for support you use, Progent offers your Visalia, California business an economical option for maximizing the productivity of small-scale office information systems. If you run a local system, connect to cloud infrastructure, or manage a hybrid cloud/on-premises solution, Progent is the intelligent choice for organizations and local governments to build and maintain a reliable and safe information network and to benefit from fast access to the experienced consulting typically restricted to businesses who are able to afford a sizeable internal information technology organization.

For mid-size and large businesses, Progent can provide co-sourcing support to reinforce the skills of your in-house IT service staff. This can reduce expenses and minimize technical risks for major IT initiatives such as software programming, disaster recover/business continuity planning, security audits, office consolidations, or technology migrations.

Progent can also offer the services of accredited experts to assist your business to plan and execute a sensible cloud strategy.

Main Practice Areas Serviced by Progent for Visalia, California Business Networks
A Microsoft-certified Partner IT service firm that maintains a large team of Cisco Premier CCIE network infrastructure experts and Apple accredited engineers, Progent provides emergency troubleshooting and affordable online consulting to Visalia, CA businesses for a wide range of computer technologies such as:

Service Delivery Options Available for Visalia, California Companies
Progent offers a variety of alternatives for providing small businesses with cost-effective IT services for technical support, system architecture, hosting services, and IT administration. Progent's paradigm for delivering IT support services is built on the Help Desk Call Center structure common to big IT support organizations. Progent's Contact Center Support Mechanism ensures fast response, thorough activity documentation, reliable follow-up, and strict expense control for a range of network service delivery modes that include online troubleshooting, in-person support, high-end consulting, as well as server hosting.

  • Online Support
    Progentís Technical Response Center provides urgent and routine remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified service professionals can assist clients to troubleshoot and repair network issues without the cost or time loss of travel for onsite service visits. The experience of Progent's IT engineers allows them to resolve most network issues rapidly. For complex problems, Progent's breadth of knowledge makes it possible to escalate support calls to advanced subject matter experts. Progent offers a convenient, web-accessible signup procedure for first-time clients to address urgent situations and Progent charges by the minute with no sign-up fees or time minimums, so you pay only for the help you get. Specialists you can access remotely include Cisco-premier CCIEs, Microsoft-Premier MCSEs, and GIAC-certified security professionals. Learn more information about Progent's remote computer troubleshooting expertise.

  • Onsite Service
    Progent offers on-site technical support for signed-up customers in major metropolitan areas in the U.S. Progent's onsite service technicians can operate in conjunction with Progent's online service engineers to give small businesses the best of both worlds: in-person support professionals when you need them as well as the remote expertise of Progent's seasoned team of IT engineers, security specialists, and business software programmers. The response time for on-site support calls is typically less than 24 hours. There is no start-up or retainer charge for becoming a Progent customer for onsite service. Find out more about how and why to sign up for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that manages all facets of online Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's regular desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues. For details, refer to Online Help Desk Services.

  • Consulting Services
    Progent provides small businesses affordable access to enterprise-class consultants who can deliver assistance with vital technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server support, Cisco network design, company-wide network protection consulting, fault tolerant it system engineering, virtual server solutions, plus configuration, customization and training for small business software including financials, ERP, reporting, sales automation, and productivity software. Progent can provide assistance with one-time projects including office moves and massive system upgrades, longer term initiatives like business information application development and support, relational database application programming and DBA support, and web development, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network health monitoring and system administration, or emergency services such as disaster recovery and virus removal.

  • Application Server Hosting
    Progent can host mission-critical applications such as Exchange and Microsoft SQL Server to provide small and midsize businesses with greater degrees of reliability, protection, and performance than is feasible using the type of in-house data center that is achievable for the majority of small and midsize businesses. Since Progent utilizes the same data centers that host the gear of many of the world's largest IT organizations, Progent can eliminate the investment in creating and managing the infrastructure needed for world-class cooling, power failover, and uninterruptible Internet connectivity. For hosted applications, Progent can also see to it that patches and revisions stay current, security and performance is continually tracked, and systems and data files are regularly backed up and available for full and rapid recovery. Find out additional information concerning Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides complete hosting services for all of a small company's production servers in a setting that not only delivers the top degree of dependability and expandability but that is in addition easy for clients to migrate to another support provider or to bring in-house when your situation calls for it. Progent's Private Cloud hosting is founded on proven virtualization techniques that allow businesses with multi-vendor networks to benefit dramatically on the expense of capital equipment, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor options. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally administered service, can support the multi- OS and loosely standardized environments typical of small companies, and keeps ownership of the software licenses in the client's possession so that migrating to a new virtualized host is fast, safe, and inexpensive. This avoids ending up a captive to a specific hosting service while still offering all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Planning and Integration Support
    Progent offers advanced remote consulting support to help businesses of all sizes connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine local resources as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 integration with on-premises Exchange, Azure planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight family of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with legal and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent's consultants can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, apps and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that require critical updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of top data security vendors to provide centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by tracking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your Progent consultant so that any potential problems can be addressed before they can impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an unbiased evaluation of the health of their IT system. Based on some of the top remote monitoring and management platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, better compliance with information security standards, higher utilization of network assets, faster troubleshooting, more reliable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent backup/recovery expert. The interview is designed to help evaluate your organization's preparedness either to block or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective AV and backup/recovery system that meets your company's needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the baseline system software and office productivity applications used by most small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an ever more sophisticated array of network products including PIX and ASA firewalls, routers and switches, VoIP options, and wireless access. Furthermore, Progent's CISSP-Premier security experts, CISM-qualified security engineers, CISA-authorized security audit consultants and GIAC-certified information assurance experts can provide a business-wide view of system security and can assist with advanced security programs such as SIEM solutions to help companies comply with industry standards and government requirements for IT information protection and incident reporting.

The scope and depth of Progent's consulting team offer a powerful set of advantages to companies wishing to maximize the productivity of their information system within an affordable budget. These benefits include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of real-world professional background, at the front lines of IT service, performing a wide variety of IT tasks for a large mix of customers. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This means that you get not only world-class IT help, but also a consultant with field-tested approaches for resolving actual IT problems quickly. Learn additional information about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing policy is to charge for online service and in-person visits by the minute. As a result, you owe just for received support. Progent does not impose a more expensive rate for after-hours or emergency support, and Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no registration fee and asks no monthly commitment for services delivered during normal working hours. Many service firms demand substantial minimum fees or bill in increments of a quarter hour or more. Progent's one-minute billing granularity eliminates major bills for quick repairs. Another benefit of by-the-minute pricing is that you will be less inclined to permit minor problems to stay unaddressed until they grow into major ones. Find out more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Documentation of Delivered Services
    Progent has created a comprehensive support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or small service firms who offer scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation given by every staff member to every client. The practice of detailing and archiving support activity results in more effective service and avoids a slew of typical problems such as when a support client is effectively held captive to a consultant who wonít let go of vital service information. Learn more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to resolve technical issues that are within their scope, Progent can concentrate on offering high-value skills where Progent has few competitors. Small businesses who utilize independent service providers or who employ internal IT personnel gain when Progent transfers knowledge about critical technology and proven methodologies to make their networks more reliable, protected, and efficient. Find out additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Visalia, California business wants to contact Progent to ask about network outsourcing, consulting, or tech support, call 800-993-9400 or see Contact Progent.

Fast Online Technical Support
For fast remote support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical information.

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Specialists for Virtual Server Technology
Virtualization Engineers

Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower TCO of servers and quicker return on investment, more efficient utilization of servers, streamlined operations, enhanced network availability, and easier management. Common usage scenarios for virtual machines include resource consolidation, economical platforms for line-of-business legacy software running on outdated operating systems, and inexpensive quarantine of software development or pilot testing environments from on-line systems.

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Migration Consultant for Pleasant Hill Pleasant Hill Computer Specialist California
Integration Services for Meraki Outdoor Wi-Fi AP
Meraki Wireless Access Point Setup and Support

Progent's Meraki wireless access point experts provide online and on-premises support services to assist businesses of any size to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based wireless networks for sites that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as switches, routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, performance, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their location or device.

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Progentís staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world professional background, at the front lines of IT support, executing a wide range of technical tasks for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting team. This means that you get not just world-class IT capability, but also a support engineer with proven approaches for using computer knowledge to repair actual network problems quickly.

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Wireless Support and Setup
Meraki Outdoor APs Outsourcing

Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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Networking Consultancy Services for Montgomery On-site IT Support
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New Jersey - Newark, NJ, Jersey City, NJ, Paterson, NJ, Elizabeth, NJ Migrations New Jersey Server Installation
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Windows Server 2000 Upgrade Consulting
Windows Server 2000 Migration

Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your current Windows 2K Servers and can streamline system management, provide technical support and troubleshooting, and strengthen security. Progent can also help you create, justify, and implement a plan to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up pilot programs to eliminate the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and application compatibility issues.

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Exchange 2003 Server Upgrade Consultants
Upgrade Consultant for Exchange 2003 Server

Progent's expert consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2003 migration strategy that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business needs.

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Lync Server 2013 and SharePoint Consultants
Lync Server 2013 and iPad Consult

Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony across a wide assortment of stationary PCs and handheld endpoints. Progent's certified Lync 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your IT team and users. Progent offers expertise in key components of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.

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Repair Visalia Small Office Server Support
Reporting for Microsoft Management Reporter Contract Development
Microsoft Certified Expert Microsoft Access Consultant
Microsoft Access Specialist

Progentís team of expert software programmers, database designers, and project management consultants can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by offering database designers and programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help businesses to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also offers experience with multiple web development tools and can help businesses to build, expand, repair, or migrate web applications to take advantage of the latest advances in web technology.

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Live Online Microsoft Access Training
Expert Microsoft Certified Online Office Word Training Service Provider

Progent's webinar training classes provide small businesses the affordability, ease, and flexibility of online learning plus the effective pedagogic methods of experienced teachers who use sophisticated technology to emulate real-time, interactive classrooms. Progent offers webinar training for popular desktop applications including components of Microsoft Office suite such as Office Excel, Word, Access, and Visio: Dynamics business accounting and management products such as Microsoft Dynamics GP; as well as other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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Microsoft Experts SQL Server Management Studio Consultants
PowerPivot for SharePoint Technical Support

Progent offers the expertise of Microsoft-certified consultants as well as seasoned software developers, database administrators, project managers, Cisco-certified network architects, disaster recovery planning specialists, and security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

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SQL Server 2012 Security Technology Consulting
Microsoft SQL Server 2012 On-site Support

Progent offers the support of Microsoft-certified engineers and seasoned database application developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery planning specialists, and data security consultants to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that helps you realize the full business benefit of SQL Server 2012.

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Microsoft ISA Server IT Consultants
Microsoft Proxy Server Network Consulting

Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your company in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.

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Support for Unified CM PSTN gateway
Unified CM SIP trunk Help and Support

Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, functions as the core of Cisco's collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified consultants offer efficient and budget-friendly online and on-premises expertise to assist organizations of any size to create and maintain CUCM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum productivity. Progent's consultants can assist with any aspect of Unified CM configuration and debugging in areas such as integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for survivability, capacity planning, and integration with Exchange and Skype for Business.

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ProSight DPS Cloud Backup Services Support and Integration
Offsite Managed Backup and Recovery Services Professional

ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital files, applications and VMs that have become lost or damaged due to component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information.

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Tandberg Telepresence Specialist
Tandberg Telepresence Consultants

Progent can provide the services of a certified engineer with expertise deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or maintain a telepresence solution that preserves your investment and maximizes the business value of your information system. Progent can also provide the expertise of network infrastructure engineers who can help businesses of all sizes to build and troubleshoot a communications network that delivers the speed, dependability, protection, and scalability required to support your telepresence environment.

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Design Firms for ERP, MRP, Accounting System
Development Company for ERP, MRP, Accounting System

Progent's team of application experts can provide in-depth consulting, software development, deployment assistance, and webinar classes for popular applications that address key areas including ERP and MRP, financials, management reporting, web commerce application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering advanced consulting services remotely, Progent can assist clients throughout the United States to save the lost productivity and fees related to travel and on-premises visits without sacrificing the effectiveness of technical support.

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Windows Server 2012R2 Server Manager Computer Engineer
Windows Server 2012R2 Information Technology Consulting

Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT management team, develop an enterprise-wide security plan, automate network administration, assist with application development, and build and test a DR/BC plan.

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Progent's productive atmosphere will make you a more capable consultant by improving your technical knowledge and boosting the loyalty of your clients. Progent makes good on this commitment by recruiting the top consulting talent for you to work with, providing an advanced network and communications architecture, using specialized application tools to deliver the maximum quality of support, and by optimizing our business models for finding and retaining customers.

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Microsoft Small Business Server 2011 Network Engineer
Microsoft Small Business Server 2011 Support Outsourcing

Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components bundled with Small Business Server calls for a computer support expert with hands-on background planning and integrating cohesive, comprehensive business technology solutions. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background integrating business networks built on Microsoft products. This experience ensures you success in installing, administering, and troubleshooting network environments that incorporate the Microsoft SBS Server package of servers and applications.

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Windows 10 Business Store Portal Computer Consultant
Windows 10 Migration Remote Technical Support

Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Remote and on-premises evaluation and upgrade services for Windows 10 offered by Progent's experts include ROI analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management, teleworker access, security and compliance, automated provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, custom training for IT support personnel and users, and ongoing consulting support.

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VMware VMotion Professionals Consultant Services for VMware ESXi Hypervisor
Microsoft Windows Cluster Integration Support
Technology Consulting Services for High-Availability Systems

Progentís Disaster Recovery/Business Continuity consultants have in-depth experience helping small and mid-size organizations to minimize network downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity experts can help you to develop and test an efficient business continuity plan that aligns with your business needs and IT budget. Progentís disaster recovery specialists can help you to architect, implement, and manage resilient technologies such as non-stop Internet access, virtualized servers, clustering, load balancing, transparent online backup, and geographically dispersed data centers.

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